KX-VC300CN Model No. KX-VC600CN Thank you for purchasing this Panasonic product. Please read this manual carefully before using this product and save this manual for future use. KX-VC300/KX-VC600: Software File Version 3.00 or later In this manual, the suffix of each model number (e.g., KX-VC600 CN ) is omitted unless necessary.
Page 2
Introduction Introduction Feature Highlights Video camera Video camera Display Display Microphone Microphone Intranet Lifelike Visual Communication You can experience lifelike visual communication with smooth, high-quality video and clear stereo sound. If you are using the KX-VC300, sending images in Full HD can only be done by purchasing an activation key card (KX-VCS401) to activate this feature (Page 108).
Page 3
You can connect to a non-Panasonic video conference system and have a 2-party video conference call (Page 42). For details about the types of non-Panasonic video conference systems you can connect to, contact your dealer. MCU Connection By connecting to an MCU (multipoint control unit), you can make multiple-party video conference calls with 5 or more parties, rather than the normal maximum of 4 parties (Page 43).
Page 4
Also, some software parts of this product are licensed under the MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under GPL, LGPL, and MPL.
Calling by Entering an Address Directly .................36 Calling from the Call History ...................38 Answering a Video Conference Call ................41 Connecting to a Non-Panasonic Video Conference System ........42 Connecting to an MCU ....................43 Changing the Screen Layout ..............45 Changing the Screen Layout during a 2-party Video Conference Call ......45 Changing the Screen Layout during a 3-party Video Conference Call ......47...
Page 6
Table of Contents Displaying Other Video Sources ............68 Displaying a Computer’s Screen ...................68 Displaying the Sub Video Camera’s Image ..............74 Displaying the Connection Status ............78 Displaying the Connection Status .................78 Displaying Unit Information ...................79 About Enhanced Features ..............81 Activating Enhanced Features ..................81 Overview of Activation Keys ...................81 Enabling Multiple-Party Video Conference Calls (KX-VC300 only) ........81 Enabling the Sending of Images in Full HD Resolution (KX-VC300 only) ......81...
Page 7
Table of Contents Making Local Site Settings ...................111 Registering a Local Site ....................111 Selecting a Local Site ....................114 Editing Local Site Information ..................114 Deleting Local Site Information ..................115 Input ......................116 Inputting Letters and Numbers ..................116 Miscellaneous ..................120 Changing the Remote Control Batteries ..............120 Cleaning the Unit ......................121 Additional Information .................122 Troubleshooting ......................122...
For Your Safety For Your Safety For Your Safety WARNING To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. General The following symbols classify and describe the To ensure safety, use only in areas at an level of hazard and injury caused when this unit is altitude up to 2,000 meters above sea operated or handled improperly.
Page 9
For Your Safety Operating Safeguards To prevent fires, electric shock, injury, or damage to the unit, be sure to follow Do not alter the AC adaptor or modify these guidelines when performing any any parts. Alteration or modification can wiring or cabling: cause fire or electric shock.
Page 10
For Your Safety Installation Take the depleted batteries out of the remote control. Otherwise, the batteries Do not install the unit in any other way may leak. than described in relevant manuals. Do not touch the unit, AC adaptor, AC adaptor cord, or power cord during a lightning storm.
Page 11
For Your Safety This product contains batteries. Replace CAUTION only with the same or equivalent type. Improper use or replacement may cause overheating, rupture or explosion Power resulting in injury or fire. Dispose of used batteries according to the instructions of When the unit is not used over an extended period of time, take the your local solid waste officials and local...
Before Operation Before Operation Notes about Operation Avoid placing the device in areas with high humidity, and exposing it to rain. Neither the main unit nor the power plug is water Please pay attention to the following points when using resistant.
By installing and using this device, you are responsible Panasonic is not responsible for any damages for maintaining the privacy and usage rights of images caused by improper use of this device.
Preparation Preparation Accessory Information The following accessories are included: Included Accessories Accessories Quantity AC adaptor (Part No.: PNLV6506) Power cord Remote control (Part No.: N2QAYB000674) Batteries (R6 [AA] dry cell) User Manual...
Preparation Part Names and Usage Main Unit (Front) Power LED Shows the power status. The LED is green when the power is on and off when the power is off. Remote Control Signal Receiver Receives Remote Control signals. The maximum range of reception is approximately 8 m from front of the unit, and approximately 3 m from 20°...
Preparation Main Unit (Back) KX-VC600 KX-VC300 Camera Control terminal (KX-VC600 only) Not used. RS-232C terminal Not used. MIC (Digital) jack (KX-VC600 only) (Page 21) Used to connect the Digital Boundary Microphone (optional) (Page 19). MIC (Analog) jack (Page 21) Used to connect the Analogue Boundary Microphone (optional) (Page 19). Audio In L/R jack (Page 21) Used to connect general-purpose microphones (not for the Boundary Microphone).
Page 17
Preparation HDMI terminal (Page 21) Used to connect to the display with an HDMI cable. Component terminal (Page 25) Used to connect to the display with a component video cable. DC IN (Page 22) Connect the AC adaptor’s DC cord. User Manual...
Preparation Remote Control Press to show the sub video camera’s images on your and the other party’s display during a video conference call. When not on a video conference call, the sub video camera’s images are shown on your display only (Page 75). Press to show your computer’s Press to display/hide information screen on your and the other party’s...
Preparation Boundary Microphone (Optional Accessory) Boundary Microphone Boundary Microphone (Digital Interface Type) (Analogue Interface Type) (Proprietary cable included. (Proprietary cable included. Cable length: approx. 8.5 m) Cable length: approx. 7 m) Model No.: KX-VCA002 Model No.: KX-VCA001 MIC Mute button Press to mute your own voice so that other video conference call participants cannot hear you (Page 64).
Preparation LED Patterns LEDs indicate the operational status of the unit, as follows: LED pattern Status Light blue on • Starting up Slow blue flashing • Idle state Blue on • In a video conference call (including when dialling, receiving a video conference call, and being disconnected) Orange on •...
Preparation Connecting the Unit Note • If your display is not compatible with HDMI, use a component cable (Page 25). Since This section describes how to connect the main video sound signals are not transmitted when camera, display, microphone, LAN cable, AC adaptor using a component cable, connect an and power cord.
Page 22
Preparation Note Note • • Set the switching hub to Auto Negotiation If you use speakers, refer to "Amplifier/Active mode. Speaker Connection" (Page 25). • If the system is set to 100M Full Duplex, it Digital Boundary Microphones (KX-VC600 is necessary to change the system setting. only) For details, contact your dealer.
Page 23
Preparation A quiet A regular A noisy Noise room room room level/ Micro– Display dBsplA) dBsplA) dBsplA) phone Microphone approx. approx. approx. 2.2 m 1.2 m Microphone approx. approx. approx. 2.8 m 1.5 m Microphone approx. approx. — 2.3 m 1.3 m approx.
Page 24
Preparation About Headset with the HD Visual Communication Unit using SIP. You can connect a headset to the headset jack on the – You are not using Digital Boundary front of the unit. Microphones and an Analogue Boundary Microphone together. •...
Page 25
Preparation Amplifier/Active Speaker Connecting the Display with a Connection Component Cable This section describes how to connect an amplifier/ If your display does not have an HDMI terminal, use a active speaker. component cable for connection. Connect the amplifier/active speaker to the Audio Connect the display to the Component terminal on Out L/R jack on the back of the unit using a stereo the back of the unit using a component cable.
Preparation Turning the Power On/Off Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. Press the Power button on the front of the unit. • The Power LED turns on. Then, the Status LED starts flashing blue slowly, and the Home screen is displayed.
Preparation Screen Display Home Screen (Idle Screen) Displayed when the power is turned on. Also displayed when the [Home] button is pressed on the remote control. Main Video Camera Image Displays the video from the main video camera. Unit Information Displays the unit’s name, IP address (the SIP user name [if using a SIP server]/H.323 extension, H.323 name [if using a gatekeeper]), maximum bandwidth, and Static NAT status (if using the Static NAT feature).
Preparation Icon Status Microphone is muted. Note • If the MIC detection setting has been disabled through system settings (Page 90), the icon will not be displayed even if the Boundary Microphone or headset microphone is muted. Network, server (any kind), or peripheral connection error (no connection, device error, etc.).
Preparation Video Conference Call Screen Other party’s information When registered in the contact list: The other party’s name/group name is displayed. When not registered in the contact list: The other party’s IP address, SIP URI (SIP user name@SIP domain name), host name (e.g., www.example.com), H.323 extension, H.323 name, MCU’s conference room number@IP address, or MCU’s SIP user name@IP address is displayed.
Page 30
Preparation • You can set whether to display the icon. This setting affects all displayed images (excluding your own image) (Page 90). For example, if icon display has been enabled, the icon will be displayed on the image of all other parties, but not on your own image. However, if icon display has been disabled, the icon will not be displayed on any of the images.
Video conference calls cannot be made if the call type programmed in the speed dial (SIP or H.323) has been set to "OFF" on the call type settings screen. • When connecting to non-Panasonic video conference systems or using H.323, you can make only 2-party video conference calls. Calling Using Speed Dial (2-party Conference/3-party Conference/...
Page 32
Starting a Video Conference Calling from the Home Screen Press [Home]. • The Home screen is displayed. With the dial keys, enter a One-Touch Connection number (1 to 5). • The information registered in the selected One-Touch Connection number is displayed. Press [Start] to start the call.
Page 33
Starting a Video Conference Calling from the Menu Screen Note • From the Menu screen, you can make a video conference call using up to 300 speed dial numbers (1 to 300). (From the Home screen, you can make a video conference call using up to 5 One-Touch Connection numbers [1 to 5].) Press [Menu].
Starting a Video Conference Calling from the Contact List (2-party Conference/3-party Conference/4-party Conference) Note • To make a video conference call from the contact list, you must first register contacts in the contact list (Page 82). • If "IP Address" is set to "Auto" on the network settings screen (Page 87), the unit’s IP address will be automatically obtained using a DHCP server, and therefore may change to a different IP address from the one registered in the other party’s contact list.
Page 35
Starting a Video Conference Select the entry you want to call using [ • You can switch the index tab back and forth using ]. (Index tabs in which no entries exist will be skipped.) • Press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below.
3-party video conference call: "2 sites" 4-party video conference call: "3 sites" Note • When connecting to an MCU or non-Panasonic video conference system, you cannot make 3-party/4-party video conference calls. • "H.323" cannot be selected for "Call Type" if 2 or more sites are selected for "Multi-Point".
Page 37
Starting a Video Conference When you want to end the call, press [End]. • The Home screen is displayed. Note • If the IP address contains 1 or 2 digit numbers, enter these numbers as they are. Do not enter like [. 001].
• 2-party/3-party/4-party video conference calls can be made using the outgoing call history. • When connecting to non-Panasonic video conference systems or using H.323, you can make only 2-party video conference calls using the outgoing call history. • For video conference calls made using the contact list, the contact name is displayed. For video conference calls made by entering the IP address/SIP URI/H.323 extension/H.323 name/MCU’s conference room...
Page 39
Starting a Video Conference Press [Menu]. • The Menu screen is displayed. Select "Call History" using [ ] and press [Enter]. • The outgoing call history screen is displayed. 2, 3 Note • The result of the video conference call is displayed in the "Call result"...
Page 40
Starting a Video Conference • When a contact in the incoming call history is newly added to your contact list, the incoming call history will be updated to display the contact’s information from the contact list. • When a party that is not registered in your contact list is selected, if you press [B], the contact list registration screen will be displayed and a new contact can be registered (Page 84).
Starting a Video Conference Answering a Video Conference Call Depending on your setting, you can either respond to a request to participate in a video conference call manually (manual answer) or automatically (automatic answer) (Page 88). Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. When Manual Answer is Set When a video conference call is incoming there will be an incoming call ring, and a dialogue box is displayed.
Starting a Video Conference Connecting to a Non-Panasonic Video Conference System You can connect to a non-Panasonic video conference system and have a 2-party video conference call. Intranet Note • Non-Panasonic video conference systems you want to connect to must meet the following criteria.
Starting a Video Conference Connecting to an MCU Connecting to an MCU allows you to have a video conference call with 5 or more parties. Intranet Note • MCUs you want to connect to must meet the following criteria. Confirm the settings of the MCU. –...
Page 44
Doing so allows you to operate (e.g., change the screen layout) the MCU remotely. Note • Tone signals can only be sent when connecting to an MCU. They cannot be sent between Panasonic HD Visual Communication Units. • Features and operations that can be performed remotely will vary depending on the MCU.
Changing the Screen Layout Changing the Screen Layout during a 2-party Video Conference Call You can choose from 3 different screen layouts when taking part in a 2-party video conference call. Press [Layout]. • The screen will cycle through the available layouts each time you press [Layout].
Page 46
[R]: The screen layout will be switched to Layout 1. • When connecting to an MCU or non-Panasonic video conference system, images received from the other party may not be displayed in the correct aspect ratio (the ratio of the width of the image to its height).
You can choose from 7 different screen layouts when taking part in a 3-party (This Site, Site 1, Site 2) video conference call. Note • You cannot perform this operation when using H.323 or connecting to an MCU or non-Panasonic video conference system. Press [Layout]. •...
Page 48
Changing the Screen Layout Layout 1 Layout 2 Layout 7 Layout 3 Layout 6 Layout 4 Layout 5 A: Site 1 B: Site 2 C: This Site User Manual...
Page 49
Changing the Screen Layout Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout. layout displayed by each button depends on the screen layout currently in use. You cannot switch the screen layout to Layout 2 directly. However, you can switch to Layout 2 if you press [Layout] first (Page 47).
You can choose from 6 different screen layouts when taking part in a 4-party (This Site, Site 1, Site 2, Site 3) video conference call. Note • You cannot perform this operation when using H.323 or connecting to an MCU or non-Panasonic video conference system. Press [Layout]. •...
Page 51
Changing the Screen Layout Layout 1 Layout 2*¹ Layout 6 Layout 3 Layout 4 Layout 5 A: Site 1 B: Site 2 C: Site 3 D: This Site Image edges are trimmed and the image is centred. User Manual...
Page 52
Changing the Screen Layout Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display Screen Layout Remote sites Layout 1 All Sites...
The features that can be used may be limited depending on your video camera model. (e.g., A video camera with only a zoom feature) • When the other party is using a non-Panasonic video conference system, some operations may not be available, or unintended operations may occur. Press [CAM Ctrl].
Page 54
Controlling a Video Camera Use [ ] to select the site to display and press [Enter]. • The camera control screen is displayed. Press the buttons on the remote control to operate the video camera. [B]: Zoom out [R]: Zoom in ]: Pan the video camera left/right.
Controlling a Video Camera Registering a Preset When you are not on a video conference call, you can register up to 9 presets (pan, tilt, zoom position, etc.) of the video camera connected as the main or sub video camera on your side. Note •...
Page 56
Controlling a Video Camera Press a numeric button (1–9) to select the preset number to use. • The selected preset number is displayed in the upper right corner of the screen. Note • When a preset number that has already been registered is selected and preset registration is performed, that preset’s registered information will be overwritten.
Controlling a Video Camera Recalling a Registered Preset During a video conference call, you can set your own video camera’s direction, zoom and magnifier settings, etc., to the desired state by selecting a registered preset. Note • For details about compatible video camera models, contact your dealer. •...
Controlling a Video Camera Changing Video Camera Settings Whether or not you are on a video conference call, you can set the brightness and white balance, etc., of the video camera connected as the main or sub video camera on your side. Note •...
Page 59
Controlling a Video Camera Press [Menu]. • The camera menu screen is displayed. Use [ ] to select the item you want to set, and press [Enter]. • The setting screen for the selected item is displayed. Note • Some items may not be displayed depending on your video camera model.
Page 60
Controlling a Video Camera "White Balance" screen This function adjusts the colour so that white colours always appear white under various types of light sources. "White Balance": Press [Enter] and use [ ] to select the desired value for the white balance ("Auto", "Indoor 1", "Indoor 2", "Outdoor (Sunny)", "Outdoor (Cloudy)", or "Calibrate").
Page 61
Controlling a Video Camera "Digital Zoom" screen This function crops the centre part of the video image and enlarges it through digital processing. "Digital Zoom": Press [Enter] and use [ ] to select "ON" or "OFF". "Magnifier Settings" screen This function crops a part of the video image and displays it in the four corners of the screen.
Page 62
Controlling a Video Camera Configure the advanced settings of the magnifier by pressing the [G] button on the remote control. Note • The magnifier settings can be registered as a preset (Page 55). (To change which position to magnify): If you want to change which content to magnify, adjust the magnification position by pressing ] to move the frame that indicates the area to magnify.
Adjusting the Volume and Tone Adjusting the Volume You can adjust the volume during a video conference call. Press [Volume (+/–)]. • The volume level bar is displayed at the bottom of the screen. Adjust the volume using [Volume (+/–)]. •...
Adjusting the Volume and Tone Muting the Microphone During a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note •...
Page 65
Adjusting the Volume and Tone Muting the Microphone (Operation with the Boundary Microphone) Press the MIC Mute button. • An icon appears in the status display area of the screen (Page 27), and the LED light on the Boundary Microphone (Page 19) becomes red. Make sure the colour of the LED changes.
Adjusting the Volume and Tone Reducing Microphone Noise (KX-VC600 only) You can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. Press [Y].
Adjusting the Volume and Tone Adjusting the Tone You can adjust the tone during a video conference call. Press [Tone ( / )]. • The tone control dialogue box appears, and the current tone setting is displayed. 1, 2 Press [Tone ( / )] to select a tone setting. •...
Displaying Other Video Sources Displaying a Computer’s Screen You can display a computer’s screen on your display and to other parties by connecting the computer to the unit. This is convenient when explaining something on the computer’s screen while showing it to others, for example. Main video camera Computer Intranet...
Page 69
Displaying Other Video Sources Resolution Refresh Rate (Hz) WXGA 60/75 Displaying the Computer’s Screen You can switch the display from the main video camera to the computer screen during a video conference call. Note • In this manual, "displaying a computer’s screen" indicates showing your computer’s screen to video conference call participants by connecting your computer to the unit.
Page 70
In the following cases, only the computer screen’s image will be shown, even if [PC] is pressed. – You are using H.323 or connected to an MCU or non-Panasonic video conference system. – "Displays combined screen" (Page 90) is set to "OFF" on the connection settings screen.
Page 71
• When using H.323 or connecting to an MCU or non-Panasonic video conference system, you may not be able to display the computer’s screen on the other party’s display. An error message is displayed. To return to displaying your main video camera’s image, press [Enter].
Page 72
(H.239). Note • Dual stream is available only when you are using H.323 and connected to an MCU or non-Panasonic video conference system. • You can switch the display by pressing the buttons on the remote control.
Page 73
Displaying Other Video Sources Receiving a dual stream (computer-only screen) – Press [B] to display the other party’s image in full screen. Each time you press [B], the display switches between the other party’s image and the dual stream reception screen. User Manual...
Displaying Other Video Sources Displaying the Sub Video Camera’s Image When a sub video camera is connected to the unit, you can display the sub video camera’s image on your display and to other parties. You and the other party can control the displayed image (Page 53). Main video camera Sub video camera Intranet...
Page 75
Pressing [Full Screen] on the remote control will hide or unhide the other party’s information, duration, and guide displays. • When connecting to another Panasonic HD Visual Communication Unit: – While displaying your sub video camera’s image, the other party cannot press [Camera Sub] to display their own sub video camera’s image.
Page 76
Displaying Other Video Sources • When using H.323 or connecting to an MCU or non-Panasonic video conference system: – Even while displaying your sub video camera’s image, it is also possible for the other party to start sharing their sub video camera’s image. In this case, note that the other party’s sub video...
Page 77
Note • Fix your sub video camera and the object so that the image is not blurred. • You cannot perform this operation when using H.323 or connecting to an MCU or non-Panasonic video conference system. Press [Camera Sub]. •...
Displaying the Connection Status Displaying the Connection Status You can confirm the connection status of the network and peripheral devices. Press [Status]. • The connections status screen is displayed. An "X" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected.
"Site 1", "Site 2" and "Site 3". *1*2 "Frequency" is not displayed when using H.323 or connecting to an MCU or non-Panasonic video conference system. Depending on the other party, "Name" may be blank. • When using H.323, and "Receive H.239 Call" is set to "ON"...
Page 80
Displaying the Connection Status Press [Back]. • The display returns to the screen in use before the step 1 was performed. User Manual...
About Enhanced Features Activating Enhanced Features Overview of Activation Keys You can enhance the following types of features with an activation key (sold separately). For details about the settings, refer to Page 108. Model No. Product Name Activation Key Type Target Model Description KX-VCS301...
Contacts and Settings Contacts and Settings Adding Contacts to the Use [ ] to select the following items for input: "Group/Site": Enter a name for the contact (up to Contact List 24 characters) (Page 116). "Speed Dial": Enter a speed dial number (1–300). "Multi-Point": Use [ ] to select "No".
Contacts and Settings Note Press [Enter]. • The contact list screen is displayed. • To continue entering another contact, press Select a contact using [ [B] and repeat steps 3–5. • You can use [ ] or the numeric buttons of the remote control to select the Press [Home].
Contacts and Settings Press [G]. Use [ ] to select "Contact List" and press • The contact list edit screen is displayed. [Enter]. • The contact list screen is displayed. Use [ ] to select the item you want to edit and make any changes (Page 116).
Page 85
Contacts and Settings Note with the relevant standards. In this case, contact your network administrator. • When you register a multiple-party contact to Press [Menu]. the contact list from the call history, each party • is also registered automatically as a The Menu screen is displayed.
Contacts and Settings Changing System Use [ ] to select the necessary items and input information (Page 116). Settings Press [G]. • A dialogue box to confirm the saving of settings Note is displayed. • If a video conference call is received while data is being entered, a dialogue box to confirm if you Use [ ] to select "Yes"...
Contacts and Settings Making Network Settings Use [ ] to select "Yes" and press [Enter]. • The system settings screen is displayed. Press [Menu]. • Press [Home]. The Menu screen is displayed. • The Home screen is displayed. Use [ ] to select "Settings"...
Contacts and Settings Note Use [ ] to select the following items for input: • • The following items are displayed over 3 pages. "IP Address", "Subnet mask", and To view all the items, press [R] to move to the "Default Gateway"...
Page 89
The value that you select here does not (KX-VCS401) to enable sending images in influence the unit’s operation when you Full HD resolution (Page 108). connect to an MCU or non-Panasonic video • conference system. If one of the other parties is using a software version older than 2.30 (not including 2.30),...
Page 90
"ON" (default): Displays the guide. influence the unit’s operation when you – "OFF": Hides the guide. connect to an MCU or non-Panasonic video "Noise reduction" (KX-VC600 only): Use [ conference system. ] to select whether to enable noise reduction •...
Contacts and Settings Making Screen Standby Press [Home]. • The Home screen is displayed. Settings When the remote control is not operated or a video conference call is not received for a specified length of Making Sound Settings time, the unit enters standby mode. You can set the length of time here.
Contacts and Settings "Medium" [default] or "High") of an incoming call Use [ ] to select "MIC Setting" and press ring. [Enter]. "Default Sound Lev.": Use [ ] to select the • The auto settings screen is displayed. volume level (0–20) at the start of a video Note conference call (default: 16).
Page 93
Contacts and Settings • Use [ ] to select "Settings" and press When using Digital Boundary Microphones and an Analogue Boundary Microphone [Enter]. together, the output settings differ as • The system settings screen is displayed. follows: – Digital Boundary Microphones: Press [ Manually set output •...
Contacts and Settings settings will not match the location of the Digital When setting Digital Boundary Microphones as Boundary Microphone. follows: Display Main video camera Making Remote Control Settings Speaker Speaker You can specify a remote control ID from 1, 2, or 3 for both the remote control and the unit.
Contacts and Settings "Remote control ID": Use [ ] to select a When "Remote ID enable" is set to "OFF" (Page 94): remote control ID ("ID1" [default]/"ID2"/"ID3") for The system settings screen is displayed. Press the unit. [Home] to return to the Home screen. "Check ID mismatch": Use [ ] to select "ON"...
Contacts and Settings Use [ ] to select "Language Setting" and Press [Home]. press [Enter]. • • The Home screen is displayed. The language settings screen is displayed. Making Multicast Setting Note • This setting should not be changed by the user. Changing Video Camera Settings Press [Menu].
Contacts and Settings Performing System "Pan Direction": Use [ ] to select the direction in which the video camera will move when Maintenance the buttons on the remote control are pressed. – "Normal" (default): The video camera will move in the left/right direction, as viewed from the video camera.
Contacts and Settings Press [ ] three times. Use [ ] to select "Network Test" and press • [Enter]. The fourth page is displayed. • The network test screen is displayed. Use [ ] to select "Enhancement" and press [Enter]. •...
Contacts and Settings Press [R]. • Use [ ] to select "Settings" and press The self diagnosis ends. [Enter]. Note • The system settings screen is displayed. • If you do not press [R], the self diagnosis will automatically end after about Press [ ] three times.
Contacts and Settings Displaying the Licence Use [ ] to select "EULA" and press [Enter]. • The End-User Licence Agreement display Information screen is displayed. You can display information about the licence and Open Source Software. Press [Menu]. • The Menu screen is displayed. Use [ ] to select "Settings"...
Contacts and Settings Making Administrator Use [ ] to select "Password", then enter the administrator password (4–10 digits). Menu Settings Note • Please enter the administrator password Note that was set during installation. • If a video conference call is received while data •...
These settings can only be made when "SIP" is set to "ON" on the call type settings screen. • Video conference calls to an MCU or a non-Panasonic video conference system through a SIP server using a SIP URI are not guaranteed. •...
Page 103
Contacts and Settings SIP user name. In this case, you cannot make "SIP Domain Name": Enter the SIP domain name. calls using either IP addresses or SIP. Contact Alphanumeric characters and the symbols . and - your network administrator. can be entered (up to 128 characters). Login to the administrator menu (Page 101).
Contacts and Settings Press [G]. Use [ ] to select "H.323 Settings" and press • A dialogue box to confirm the saving of settings [Enter]. is displayed. • The H.323 settings screen is displayed. Use [ ] to select "Yes" and press [Enter]. •...
Contacts and Settings "Authentication ID": Enter an authentication ID Use [ ] to select "Static NAT Settings" and (1–60 characters [alphanumeric, space, symbols]) press [Enter]. (Page 116). &, <, >, comma (,), double quotation • The Static NAT settings screen is displayed. mark (") cannot be entered.
Contacts and Settings Note Use [ ] to select "Audio Input" and press [Enter]. • If the port number is changed, the IP • The audio input settings screen is displayed. address and the changed port number (IP address: port number) will be displayed for the unit information on the Home screen (Page 27).
Contacts and Settings • Use [ ] to select "HDMI Settings" and press The following types of USB memory devices cannot be used: [Enter]. – • U3 smart drives (USB memory devices The HDMI settings screen is displayed. compatible with the U3 platform) –...
Contacts and Settings Note Use [ ] to select "Enhancement" and press [Enter]. • While the operation log is being saved, do • The software enhancement screen is not remove the USB memory device. This displayed. Check the field "MPR ID" (A). could damage the unit or corrupt the data.
Contacts and Settings Note • Activated features can also be checked on the enhanced feature confirmation screen • Features that have already been activated (Page 97). are displayed in "Activated Features", as follows: – "4-Point Connection": The feature for Updating Software making multiple-party video conference calls is enabled (KX-VC300 only).
Contacts and Settings Initialising a Video Camera Use [ ] to select "Update Software Now" and press [Enter]. • Note A dialogue box to confirm the updating of your software is displayed. • Initialisation is available only for video cameras connected to your unit and only when you are Note not on a video conference call.
Contacts and Settings Performing System Making Local Site Initialisation Settings Login to the administrator menu (Page 101). You can register up to 10 local sites. The same unit can • The admin menu screen is displayed. be used in multiple meeting rooms without the need to change the network settings.
Page 112
The value that you select here does not selected for "IP Address") influence the unit’s operation when you – "Subnet mask" (when "Manual" is connect to an MCU or non-Panasonic video selected for "IP Address") conference system. • If you are currently entering "Local site name", the next screen will not be...
Page 113
Contacts and Settings – "Manual" (default): Set the IP address "SIP Transport Protocol": Use [ ] to select information manually. between protocols (UDP, TCP, or Auto [default]) used when communicating via SIP. Note Note • Even if you have selected "Auto", you still may not be able to acquire an IP address •...
Contacts and Settings static NAT settings screen (Page 105). For Press [G]. details, contact your network administrator. • A dialogue box to confirm the temporary use of the selected local site is displayed. Press [G]. Use [ ] to select "Yes" and press [Enter]. •...
Contacts and Settings Press [B]. Use [ ] to select "Select local site" and • The local site edit screen is displayed. press [Enter]. • The select local site screen is displayed. Use [ ] to select the item you want to edit, and then make any changes.
Input Inputting Letters and Numbers You can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed.
Page 117
Input Table 2 English Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
Page 118
Input Table 3 Japanese Latin Mode (Normal) Button Katakana Mode Number Mode Uppercase Lowercase (Full-Width) (Normal) -preferred Mode -preferred Mode A B C a b c 2 a b c A B C 2 D E F d e f 3 d e f D E F 3 G H I g h i 4 g h i G H I 4...
Page 119
Input Switching the Input Mode Each time [B] or [R] is pressed, the input mode will be switched in the following cycle: • [B]: (When Chinese is selected) Latin mode ® number mode (When English is selected) Latin mode ® number mode ® extended character 1 mode ® extended character 2 mode (When Japanese is selected) Katakana mode ®...
Miscellaneous Changing the Remote Control Batteries Open the cover. Take out the R6 (AA) batteries. Insert new batteries (R6 [AA] dry cell), minus side first, then close the cover. User Manual...
Miscellaneous Cleaning the Unit When cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause a malfunction. • Wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a well-wrung, damp cloth.
→ Set the display to show images at full screen. properly. • When connecting to an MCU or non-Panasonic video conference system, the other party’s image may be trimmed, depending on the device used by the other party. → Contact your dealer.
Page 123
Additional Information Problem Cause and Solution Operation is unresponsive or • Cables or cords may not be connected properly. incorrect. → Check that all cables to the unit are connected properly (Page 16). • An error has occurred. → Turn off the unit and restart it. •...
Page 124
• The other party is using a non-Panasonic video conference system. → If the other party uses a non-Panasonic video conference system, some operations may not be possible or some operations may not function as expected. User Manual...
Page 125
→ If you are trying to connect to a non-Panasonic video conference system, a connection might not be possible depending on either your or the other party’s bandwidth settings. Either check your settings and change them, or have the other party do the same (Page 88, Page 112).
Page 126
"1.5 Mbps" or higher (Page 88, Page 112). → If you are trying to connect to an MCU or non-Panasonic video conference system, depending on the other party’s device, the image may be distorted due to lack of bandwidth. In this case, contact your dealer.
Additional Information Problem Cause and Solution The computer or sub video • Cables or cords may not be connected properly. camera’s video is not → Make sure all connections to the unit are correct (Page 68, Page 74). displayed. On the Home screen, press [PC] or [Camera Sub] and then check the computer’s screen or sub video camera’s image (Page 68, Page 74).
Page 128
Additional Information Problem Cause and Solution The sound cuts out. • You are too far from a microphone. → Speak close to a microphone. • The microphone or unit is being moved during a video conference call. → Do not move the unit or the microphone during a video conference call. •...
Additional Information Problem Cause and Solution The orientation of the image • The speakers are not properly positioned. and sound do not match (the → Position speakers on either side of the display and check that the left/ voice of a person on a side of right wiring is correct.
Page 130
Additional Information Message Cause and Solution Unable to register, the contact • The contact list has reached its maximum capacity. list is full. → Delete unneeded contacts (Page 84). • Invalid IP Address. The format of the IP address that you entered is invalid. →...
Page 131
Additional Information Message Cause and Solution Check display resolution. • The computer’s display resolution or refresh rate is incompatible with the unit. → Set your computer’s resolution and refresh rate to a setting compatible with the unit (Page 68). • If any of the other parties is using a software version older than 3.00 (not including 3.00), you cannot use HD or WXGA for PC input resolutions.
Page 132
For details about supported versions and features, contact your dealer. • Connection to an unsupported MCU or non-Panasonic video conference system was attempted. → For details about supported MCUs and non-Panasonic video conference systems, contact your dealer.
Page 133
Additional Information Message Cause and Solution Received remote control ID • The remote control IDs of the unit and remote control do not match. (n1). The unit current setting → Follow the on-screen instructions to change the remote control ID of the is (n2).
Page 134
LAN cable. • Disconnected. When connecting to an MCU or non-Panasonic video conference system, the video conference call was disconnected. → When connecting to an MCU or non-Panasonic video conference system, some operations may not function as expected, depending on the device used by the other party.
Page 135
Additional Information Message Cause and Solution Invalid Operation. • Your video camera is not a video camera supported by this unit. → Use a video camera that is supported by this unit. For details, contact your dealer. • You are trying to use a function that is not supported by your video camera.
Additional Information Message Cause and Solution Saving log failed. • You are using a USB memory device that is not compatible with the unit. → Use a USB memory device compatible with the unit (Page 107). • There is not enough free space on the USB memory device you are using.
Noise reduction (KX-VC600 only) Calling using Speed Dial Cleaning the unit Computer Screen, viewing Confirming the MPR ID Optional Accessory Connecting to a Non-Panasonic Video Conference System Connecting to an MCU Connection Part Names and Usage Amplifier/Active Speaker Ports, Main Unit...
Page 140
Index Security Self Diagnosis, performing Sound, setting Specifications, system Sub Video Camera, viewing System Initialisation, performing Tone, Adjusting Troubleshooting Unit Information, viewing 79, 97 Unit Name, setting Volume, adjusting User Manual...
Page 142
Web Site: http://www.panasonic.net/ Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd. , and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.