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HP StorageWorks 6400/8400 - Enterprise Virtual Array User Manual

HP StorageWorks 6400/8400 - Enterprise Virtual Array User Manual

Enterprise virtual array
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HP StorageWorks 6400/8400 Enterprise
Virtual Array user guide
Part number: 576284 001
Second edition: August 2009

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Summary of Contents for HP StorageWorks 6400/8400 - Enterprise Virtual Array

  • Page 1 HP StorageWorks 6400/8400 Enterprise Virtual Array user guide Part number: 576284 001 Second edition: August 2009...
  • Page 2 Legal and notice information © Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
  • Page 3: Table Of Contents

    Contents About this guide ................. 13 Intended audience ........................13 Related documentation ......................13 Document conventions and symbols ..................... 13 Rack stability ..........................14 HP technical support ......................... 15 Customer self repair ........................15 Subscription service ........................15 HP websites ..........................15 Documentation feedback ......................
  • Page 4 EVA6400 storage system connections ..................38 Direct connect .......................... 39 iSCSI connection configurations ....................40 Fabric connect iSCSI ......................40 Direct connect iSCSI ......................40 Procedures for getting started ..................... 41 Gathering information ......................41 Host information ......................41 Setting up a controller pair using the OCP ................42 Entering the WWN ......................
  • Page 5 5 Error messages ................67 A Regulatory notices and specifications ..........81 Regulatory notices ........................81 Federal Communications Commission (FCC) notice ..............81 FCC Class A certification ....................81 Class A equipment ....................... 82 Class B equipment ....................... 82 Declaration of conformity for products marked with the FCC logo, United States only .... 82 Modifications ......................
  • Page 6 Displaying Detailed Information ..................95 Interpreting fault management information ..............95 C Non-standard rack specifications ............97 Rack specifications ........................97 Internal component envelope ....................97 EIA310-D standards ......................97 EVA cabinet measures and tolerances ................... 98 Weights, dimensions and component CG measurements ............98 Airflow and Recirculation ....................
  • Page 7 NetWare configuration ..................... 116 Requirements ......................116 HBA configuration ..................... 116 Risks ........................116 Limitations ......................... 117 Linux (32-bit) configuration ....................117 Requirements ......................117 HBA configuration ..................... 118 Risks ........................118 Limitations ......................... 118 Linux (64-bit) configuration ....................119 Requirements ......................
  • Page 8 Figures Disk drive bay numbering ..................17 Disk enclosure front view without bezel ears ............... 18 Disk enclosure rear view ..................18 I/O module detail ....................19 Fiber Optic Fibre Channel cable ................20 Copper Fibre Channel cable ..................20 Disk status indicators ....................
  • Page 9 Windows Server 2003 (32-bit) configuration ............110 Windows Server 2003 (64-bit) configuration ............111 SUN Solaris configuration ..................113 Tru64 UNIX configuration ..................114 OpenVMS configuration ..................116 NetWare configuration ..................117 Linux (32-bit) configuration ..................118 Linux (64-bit) configuration ..................120 IBM AIX Configuration ...................
  • Page 10 Tables Document conventions ..................... 13 Port status LEDs ....................... 19 I/O module status LEDs ................... 19 Disk status indicator LED descriptions ................. 21 Controller status indicators ..................24 Controller port status indicators ................. 24 Navigation button functions ..................25 Fan status indicators ....................26 Battery status indicators ...................
  • Page 11 IBM AIX failure scenarios..................127 VMware failure scenarios..................128 HP StorageWorks 6400/8400 Enterprise Virtual Array user guide...
  • Page 13: About This Guide

    About this guide This user guide provides the following information: • Description of the HP StorageWorks 6400/8400 Enterprise Virtual Array and its components • Operating your storage system • Regulations and specifications • HSV fault management concepts Intended audience This book is intended for use by Enterprise Virtual Array customers involved in the operation and management of EVA6400/8400 storage systems.
  • Page 14: Rack Stability

    Convention Element • Code variables Monospace, italic text • Command variables Monospace, bold text Emphasized monospace text WARNING! Indicates that failure to follow directions could result in bodily harm or death. CAUTION: Indicates that failure to follow directions could result in damage to equipment or data. IMPORTANT: Provides clarifying information or specific instructions.
  • Page 15: Hp Technical Support

    HP technical support For worldwide technical support information, see the HP support website: http://www.hp.com/support Before contacting HP, collect the following information: • Product model names and numbers • Technical support registration number (if applicable) • Product serial numbers • Error messages •...
  • Page 16 About this guide...
  • Page 17: Eva6400/8400 Hardware

    1 EVA6400/8400 hardware The EVA6400/8400 contains the following hardware components: • HSV controllers — Contains power supplies, cache batteries, fans, and an operator control panel (OCP) • Fibre Channel disk enclosure — Contains disk drives, power supplies, fans, midplane, and I/O modules •...
  • Page 18: I/O Modules

    1. Rack-mounting thumbscrew 2. Disk drive release 3. Drive LEDs 4. UID push button 5. Enclosure status LEDs Figure 2 Disk enclosure front view without bezel ears 1. Power supply 1 2. Power supply 1 status LED 3. Fan 1 4.
  • Page 19: I/O Module Status Indicators

    1. Double 7 segment display: enclosure ID 2. 4 Gb I/O ports 3. Port 1 (P1), Port 2 (P2) status LEDs 4. Manufacturing diagnostic port 5. I/O module status LEDs Figure 4 I/O module detail I/O module status indicators There are five status indicators on the I/O module. See Figure 4.
  • Page 20: Fiber Optic Fibre Channel Cables

    Fiber optic Fibre Channel cables The Enterprise Virtual Array uses orange, 50-µm, multi-mode, fiber optic cables for connection to the SAN or the host, where there is a direct connection to the host. The fiber optic cable assembly consists of two 2-m fiber optic strands and small form-factor connectors on each end. See Figure To ensure optimum operation, the fiber optic cable components require protection from contamination and mechanical hazards.
  • Page 21: Disk Drive Status Indicators

    • Compact, direct-connect design for maximum storage density and increased reliability and signal integrity • Both online high-performance disk drives and FATA disk drives supported in a variety of capacities and spindle speeds • Better vibration damping for improved performance Up to 12 disk drives can be installed in a drive enclosure.
  • Page 22: Hsv400 Controller Rear View

    NOTE: Some controller enclosure modules have a cache battery located behind the OCP. Figure 8 HSV400 controller rear view 1. Serial port 2. Unit ID 3. Controller health 4. Fault indicator 5. Power 6. DPI ports 7. Mirror ports 8. Fiber ports 9.
  • Page 23: Operator Control Panel

    Figure 10 Controller front view 1. Battery 1 2. Battery 2 3. Blower 1 4. Blower 2 5. Operator Control Panel (OCP) 6. Status indicators 7. Unit ID Operator control panel The operator control panel (OCP) provides a direct interface to each controller. From the OCP you can display storage system status and configuration information, shut down the storage system, and manage the password.
  • Page 24: Status Indicators

    5. Enter Status indicators The status indicators display the operational status of the controller. The function of each indicator is described in Table 5. During initial setup, the status indicators might not be fully operational. The following sections define the alphanumeric display modes, including the possible displays, the valid status indicator displays, and the pushbutton functions.
  • Page 25: Navigation Buttons

    Port Description • Green—Normal operation • Amber—No signal detected or the controller has failed the port Fibre Channel cache mirror ports • Off—No SFP detected On copper Fibre Channel cables, the SFP is integrated into the cable connector. Navigation buttons The operation of the navigation buttons is determined by the current display and location in the menu structure.
  • Page 26: Blower Module

    4. Status indicator (solid green on — normal opera- 1. Power supply tion; solid amber — failure or no power) 2. AC input connector 5. Handle 3. Latch Figure 12 Power supply Blower module Fan modules provide the cooling necessary to maintain the proper operating temperature within the controller enclosure.
  • Page 27: Battery Module

    Battery module Batteries provide backup power to maintain the contents of the controller cache when AC power is lost and the storage system has not been shutdown properly. When fully charged the batteries can sustain the cache contents for to 96 hours. Three batteries are used on the EVA8400 and two batteries are used on the EVA6400.
  • Page 28: Hsv Controller Cabling

    Status indicator Fault indicator Description Battery is undergoing a scheduled battery load test, during which the battery is discharged and then recharged to ensure it is working Flashing Flashing properly. During the discharge cycle, you will see this display. The load test occurs infrequently and takes several hours.
  • Page 29: Rack Configurations

    Rack configurations Each system configuration contains several disk enclosures included in the storage system. See Figure for a typical EVA6400/8400 rack configuration. The standard rack is the 42U HP 10000 G2 Series rack. The EVA6400/8400 is also supported with 22U, 36U, 42U 5642, and 47U racks. The 42U 5643 is a field-installed option and the 47U rack must be assembled onsite because the cabinet height creates shipping difficulties.
  • Page 30: Pdus

    • The standard power configuration for any Enterprise Virtual Array rack is the fully redundant configuration. Implementing this configuration requires: • Two separate circuit breaker-protected, 30-A site power sources with a compatible wall recept- acle (see Figure 16). • One dual PDU assembly. Each PDU connects to a different wall receptacle. •...
  • Page 31: Pdu 1

    NOTE: The dual PDU assembly shown in Figure 17 typically lays flat in a rack, but is shown raised to illustrate the AC receptacles and mounting hardware. Figure 17 Dual PDU assembly 1. PDU 1 2. PDU 2 3. Circuit breakers 4.
  • Page 32: Rack Ac Power Distribution

    • Three mounted on the right vertical rail connect to PDU 2. Each PDM has eight AC receptacles and one thermal circuit breaker. The PDMs distribute the AC power from the PDUs to the enclosures. Two power sources exist for each controller pair and drive enclosure.
  • Page 33: Rack System/E Power Distribution Components

    Figure 19 Rack AC power distribution 1. PDM 1 2. PDM 2 3. PDM 3 4. PDM 4 5. PDU 1 6. PDM 5 7. PDM 6 8. PDM 7 9. PDM 8 10. PDU 2 Rack System/E power distribution components AC power is distributed to the Rack System/E rack through Power Distribution Units (PDU) mounted on the two vertical rails in the rear of the rack.
  • Page 34: Rack Ac Power Distribution

    Rack AC power distribution The power distribution configuration in a Rack System/E rack depends on the number of storage systems installed in the rack. If one storage system is installed, only two PDUs are required. If multiple storage systems are installed, four PDUs are required. The site AC input voltage is routed to each PDU mounted in the rack.
  • Page 35: Single Rack Configuration Floor Space Requirements

    Figure 20 Single rack configuration floor space requirements 1. Front door 2. Rear door 3. Rack width 600 mm 4. Service area width 813 mm 5. Rear service area depth 300 mm 6. Rack depth 1000 mm 7. Front service area depth 406 mm 8.
  • Page 36 To stabilize the rack when it is in the final installation location: Use a wrench to lower the foot by turning the leveler foot hex nut clockwise until the caster does not touch the floor. Repeat for the other feet. After lowering the feet, check the rack to ensure it is stable and level.
  • Page 37: Enterprise Virtual Array Startup

    2 Enterprise Virtual Array startup This chapter describes the procedures to install and configure the Enterprise Virtual Array. When these procedures are complete, you can begin using your storage system. NOTE: Installation of the Enterprise Virtual Array should be done only by an HP authorized service representative.
  • Page 38: Eva6400 Storage System Connections

    Figure 22 EVA8400 configuration 1 Network interconnection 8 Controller A 2 Management server 9 Controller B 3 Non-host 10 Cache mirror ports 4 Host A 11 Drive enclosure 1 5 Host B 12 Drive enclosure 2 6 Fabric 1 13 Drive enclosure 3 7 Fabric 2 EVA6400 storage system connections Figure 23...
  • Page 39: Direct Connect

    Figure 23 EVA6400 configuration 1 Network interconnection 7 Fabric 2 2 Management server 8 Controller A 3 Non-host 9 Controller B 4 Host A 10 Cache mirror ports 5 Host B 11 Drive enclosure 1 6 Fabric 1 12 Drive enclosure 2 Direct connect NOTE: Direct connect is currently supported on Microsoft Windows only.
  • Page 40: Iscsi Connection Configurations

    • To provide redundancy, it is recommended that dual HBAs be used for each additional host con- nected to the storage system. Using this configuration, up to four hosts (including the management host) can be connected to an EVA6400/8400. • The Host Port Configuration must be set to Direct Connect using the OCP.
  • Page 41: Procedures For Getting Started

    • A maximum two MPX100s per storage system are supported. • In a single MPX100 configuration, if both MPX100 FC ports are used each port must be connected to one storage system controller. • In a dual MPX100 configuration, at least one FC port from each MPX100 must be connected to one storage system controller.
  • Page 42: Setting Up A Controller Pair Using The Ocp

    • Available LUN numbers Setting up a controller pair using the OCP NOTE: This procedure should be performed by an HP authorized service representative. Two pieces of data must be entered during initial setup using the controller OCP: • World Wide Name (WWN) — Required to complete setup. This procedure should be performed by an HP authorized service representative.
  • Page 43: Entering The Wwn Checksum

    Figure 24 Location of the World Wide Name labels 1. World Wide Name labels Complete the following procedure to assign the WWN to each pair of controllers. Turn the power switches on both controllers off. Apply power to the rack. Turn the power switch on both controllers on.
  • Page 44: Entering The Storage System Password

    NOTE: If you enter an incorrect WWN or checksum, the system will reject the data and you must repeat the procedure. Entering the storage system password The storage system password feature enables you to restrict management access to the storage system. The password must meet the following requirements: •...
  • Page 45: Eva6400/8400 Operation

    3 EVA6400/8400 operation Best practices For useful information on managing and configuring your storage system, see the HP StorageWorks Enterprise Virtual Array configuration best practices white paper available from http://h18006.www1.hp.com/storage/arraywhitepapers.html Operating tips and information Reserving adequate free space To ensure efficient storage system operation, a certain amount of unallocated capacity, or free space, should be reserved in each disk group.
  • Page 46: Managing Unused Ports

    Operating system Maximum LUN size 1 TB (AIX 5.2ML06 or earlier) IBM AIX 5.2 2 ZB (AIX 5.2ML07 or later) 1 TB (AIX 5.3ML02 or earlier) IBM AIX 5.3 2 ZB (AIX 5.3ML03 or later) IBM AIX 6.1 2 ZB Mac OS X 10.x Less than 32 TB Mac OS X 11.x...
  • Page 47: Failback Preference Setting For Hsv Controllers

    Failback preference setting for HSV controllers Table 12 describes the failback preference behavior for the controllers. Table 12 Failback preference behavior Setting Point in time Behavior The units are alternately brought online to At initial presentation Controller A or to Controller B. If cache data for a LUN exists on a partic- ular controller, the unit will be brought On dual boot or controller resynch...
  • Page 48: Failback Settings By Operating System

    Setting Point in time Behavior If cache data for a LUN exists on a partic- ular controller, the unit will be brought On dual boot or controller resynch online there. Otherwise, the units are brought online to Controller A. All LUNs are brought online to the surviv- On controller failover ing controller.
  • Page 49: Changing Virtual Disk Failover/Failback Setting

    Operating system Default behavior Settings supported All settings allowed: No Preference Failback performed on the host Windows Path A/B Failover Only Path A/B Failover/Failback No Preference Sun Solaris Failback performed on the host Path A/B Failover Only No Preference IBM AIX Failback performed on the host Path A/B Failover Only...
  • Page 50: Implicit Lun Transition

    Implicit LUN transition Implicit LUN transition automatically transfers management of a virtual disk to the array controller that receives the most read requests for that virtual disk. This improves performance by reducing the overhead incurred when servicing read I/Os on the non-managing controller. Implicit LUN transition is enabled in VCS 4.x and all versions of XCS.
  • Page 51: Starting The Storage System

    Select the appropriate storage system in the Navigation pane. The Initialized Storage System Properties window for the selected storage system opens. Click Shut down. The Shutdown Options window opens. Under System Shutdown click Power Down. If you want to delay the initiation of the shutdown, enter the number of minutes in the Shutdown delay field.
  • Page 52: Saving Storage System Configuration Data

    Saving storage system configuration data As part of an overall data protection strategy, storage system configuration data should be saved during initial installation, and whenever major configuration changes are made to the storage system. This includes adding or removing disk drives, creating or deleting disk groups, and adding or deleting virtual disks.
  • Page 53: Adding Disk Drives To The Storage System

    Example 1. Saving configuration data using SSSU on a Windows Host To save the storage system configuration: Double-click on the SSSU desktop icon to run the application. When prompted, enter Manager (management server name or IP address), User name, and Password. Enter LS SYSTEM to display the EVA storage systems managed by the management server.
  • Page 54: Using The Ocp

    covers or dust caps provided by the manufacturer. These covers are removed during installation, and are installed whenever the transceivers or cables are disconnected. Cleaning the connectors should remove contamination. The transceiver dust caps protect the transceivers from contamination. Do not discard the dust covers. CAUTION: To avoid damage to the connectors, always install the dust covers or dust caps whenever a transceiver or a fiber cable is disconnected.
  • Page 55: Menu Options Within The Ocp Display

    Press to sequence down through the menus. Press to sequence up through the menus. Press to select the displayed menu. Press to return to the previous menu. NOTE: To exit any menu, press Esc or wait ten seconds for the OCP display to return to the default display. Table 15 identifies all the menu options available within the OCP display.
  • Page 56: Displaying System Information

    Displaying system information NOTE: The purpose of this information is to assist the HP-authorized service representative when servicing your system. The system information displays show the system configuration, including the XCS version, the OCP firmware and application programming interface (API) versions, and the enclosure address bus programmable integrated circuit (PIC) configuration.
  • Page 57: Shutting The Controller Down

    • Restarting the system (see Restarting the System). • Uninitializing the system (see Uninitializing the System). To ensure that you do not mistakenly activate a shutdown procedure, the default state is always NO, indicating do not implement this procedure. As a safeguard, implementing any shutdown method requires you to complete at least two actions.
  • Page 58: Uninitializing The System

    Press to select Restart. Press to display Restart system?. Press Enter to go to Startup. No user input is required. The system will automatically initiate the startup procedure and proceed to load the Storage System Name and World Wide Name information from the operational controller.
  • Page 59: Changing A Password

    Changing a password For security reasons, you may need to change a storage system password. The password must contain eight to 16 characters consisting of any combination of alpha, numeric, or special. See “Entering the storage system password” on page 44 for more information on valid password characters. Use the following procedure to change the password.
  • Page 60 EVA6400/8400 operation...
  • Page 61: Customer Replaceable Units

    4 Customer replaceable units Customer self repair (CSR) Table 13 Table 18 identifies which hardware components are customer replaceable. Using WEBES, ISEE or other diagnostic tools, a support specialist will work with you to diagnose and assess whether a replacement component is required to address a system problem. The specialist will also help you determine whether you can perform the replacement.
  • Page 62: Identifying The Spare Part

    • When you have confirmed that a component replacement is required, you may want to clear the Real Time Monitoring view. This makes it easier to identify additional hardware problems that may occur while waiting for the replacement part. • Before installing the replacement part, check the Real Time Monitoring view for any new hardware problems.
  • Page 63: M6412-A Disk Enclosure Replaceable Parts

    Spare part number (non CSR status Description RoHS/RoHS) Array battery 512735-001 Array power supply 489883 001 Array fan module 483017 001 OCP module 508563 001 Memory board: cache line flush 10 port 512733 001 Memory board: cache line flush 12 port 512734 001 Table 18 M6412-A disk enclosure replaceable parts Spare part number (non...
  • Page 64: Replacing The Failed Component

    For more information about CSR, contact your local service provider. For North America, see the CSR website: http://www.hp.com/go/selfrepair To determine the warranty service provided for this product, see the warranty information website: http://www.hp.com/go/storagewarranty To order a replacement part, contact an HP-authorized service provider or see the HP Parts Store online: http://www.hp.com/buy/parts Replacing the failed component...
  • Page 65 • HP StorageWorks operator control panel replacement instructions • HP StorageWorks disk enclosure backplane replacement instructions • HP StorageWorks disk enclosure fan module replacement instructions • HP StorageWorks disk enclosure front UID interconnect board (with cable) replacement instructions • HP StorageWorks disk enclosure front UID replacement instructions •...
  • Page 66 Customer replaceable units...
  • Page 67: Error Messages

    5 Error messages This list of error messages is in order by status code value, 0 to xxx. Table 19 Error Messages Status Code Value Meaning How to Correct The SCMI command completed success- No corrective action required. Successful Status fully.
  • Page 68 Status Code Value Meaning How to Correct The supplied class code is of an un- known type. This can be caused by a Report the error to product support. Invalid Class user or program error. The function code specified with the class Report the error to product support.
  • Page 69 Status Code Value Meaning How to Correct The supplied target identifier is invalid. This can indicate a user or program er- Report the error to product support. Invalid Target Id ror. The time value specified is invalid. This Report the error to product support. Invalid Time can indicate a user or program error.
  • Page 70 Status Code Value Meaning How to Correct Case 1: Either delete the associ- ated object or resolve the in pro- gress state. Case 2: . Report the error to product support. Case 3: Unpresent the LUNs before deleting this virtual disk. Case 4: Resolve the delay before performing the operation.
  • Page 71 Status Code Value Meaning How to Correct Several states can cause this message: Case 1: The operation cannot be performed because an association exists a related object, or the object is in a progress state. Derived unit create: Case 2: The supplied virtual disk handle is already an attribute of another derived unit.
  • Page 72 Status Code Value Meaning How to Correct Case 15: GROUP discard: The Continuous Access group cannot be discarded as one or more virtual disk members exist. The operation cannot be performed be- cause the object does not exist. This can indicate a user or program error.
  • Page 73 Status Code Value Meaning How to Correct The operation could not be completed Resolve the condition and retry the because the drive volume is in a missing request. Report the error to product Volume is Missing state. support. The supplied cursor or sequence number is invalid.
  • Page 74 Status Code Value Meaning How to Correct Security credentials needed. The management software is unable to Use the management software to Please update your system's log in to the storage system. The storage save the password specified so ID and password in the system password has been configured.
  • Page 75 Status Code Value Meaning How to Correct Case 1: If this operation is still de- sired, delete one or more of the Case 1: The maximum number of items items and retry the operation. allowed has been reached. Case 2: If this operation is still Case 2: The maximum number of EVA desired, delete one or more of the Maximum Number of Objects...
  • Page 76 Status Code Value Meaning How to Correct The firmware image file has a header Retrieve a valid firmware image Bad image header checksum error. file and retry the request. The firmware image file has a checksum Retrieve a valid firmware image Bad image error.
  • Page 77 Status Code Value Meaning How to Correct The controller is currently processing a The controller is temporarily firmware download. Retry the request Retry the request once the firmware busy and it cannot process the once the firmware download process is download process is complete.
  • Page 78 Status Code Value Meaning How to Correct Case 1: A virtual disk is in an inoperat- ive state and the request cannot be pro- cessed. Case 2: The snapclone cannot be asso- ciated with a virtual disk that is in an in- Command View EVA has operative state.
  • Page 79 Status Code Value Meaning How to Correct Storage system could not be Another process has already taken the Retry the request later. locked. System busy. Try SCMI lock on the storage system. command again. While the request was being performed, 'Resolve the condition and retry the Error on remote storage an error occurred on the remote storage...
  • Page 80: Error Messages

    Error messages...
  • Page 81: A Regulatory Notices And Specifications

    A Regulatory notices and specifications This appendix includes regulatory notices and product specifications for the HP StorageWorks Enterprise Virtual Array family. Regulatory notices Federal Communications Commission (FCC) notice Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum.
  • Page 82: Class A Equipment

    To identify this product, see the part, series, or model number found on the product. Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user's authority to operate the equipment. Cables Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.
  • Page 83: Laser Device

    Laser device All Hewlett-Packard systems equipped with a laser device comply with safety standards, including International Electrotechnical Commission (IEC) 825. With specific regard to the laser, the equipment complies with laser product performance standards set by government agencies as a Class 1 laser product.
  • Page 84: Canadian Notice (Avis Canadian)

    Canadian notice (avis Canadian) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
  • Page 85: Dutch Notice

    for recycling, please contact your local city office, your household waste disposal service, or the shop where you purchased the product. Dutch notice Verwijdering van afgedankte apparatuur door privé-gebruikers in de Europese Unie Dit symbool op het product of de verpakking geeft aan dat dit product niet mag worden gedeponeerd bij het normale huishoudelijke afval.
  • Page 86: French Notice

    luonnonvaroja ja varmistamaan, että laite kierrätetään tavalla, joka estää terveyshaitat ja suojelee luontoa. Lisätietoja paikoista, joihin hävitettävät laitteet voi toimittaa kierrätettäväksi, saa ottamalla yhteyttä jätehuoltoon tai liikkeeseen, josta tuote on ostettu. French notice Élimination des appareils mis au rebut par les ménages dans l'Union européenne Le symbole apposé...
  • Page 87: Italian Notice

    A készüléken, illetve a készülék csomagolásán látható azonos szimbólum annak jelzésére szolgál, hogy a készülék a selejtezés során az egyéb háztartási hulladéktól eltér módon kezelend . A vásárló a hulladékká vált készüléket köteles a kijelölt gy jt helyre szállítani az elektromos és elektronikai készülékek újrahasznosítása céljából.
  • Page 88: Polish Notice

    Šis simbolis ant gaminio arba jo pakuot s rodo, kad šio gaminio šalinti kartu su kitomis nam kio atliekomis negalima. Šalintinas rangos atliekas privalote pristatyti speciali surinkimo viet elektros ir elektronin s rangos atliekoms perdirbti. Atskirai surenkamos ir perdirbamos šalintinos rangos atliekos pad s saugoti gamtinius išteklius ir užtikrinti, kad jos bus perdirbtos tokiu b du, kuris nekenkia žmoni sveikatai ir aplinkai.
  • Page 89: Slovenian Notice

    Slovenian notice Odstranjevanje odslužene opreme uporabnikov v zasebnih gospodinjstvih v Evropski uniji Ta znak na izdelku ali njegovi embalaži pomeni, da izdelka ne smete odvre i med gospodinjske odpadke. Nasprotno, odsluženo opremo morate predati na zbirališ e, pooblaš eno za recikliranje odslužene elektri ne in elektronske opreme.
  • Page 90: Japanese Notice

    Japanese notice Harmonics conformance (Japan) Taiwanese notice Japanese power cord notice Country-specific certifications HP tests electronic products for compliance with country-specific regulatory requirements, as an individual item or as part of an assembly. The product label (see Figure 26) specifies the regulations with which the product complies.
  • Page 91: Typical Enclosure Certification Label

    Figure 26 Typical enclosure certification label NOTE: The certification symbols on the label depend upon the certification level. For example, the FCC Class A certification symbol is not the same as the FCC Class B certification symbol. HP StorageWorks 6400/8400 Enterprise Virtual Array user guide...
  • Page 92 Regulatory notices and specifications...
  • Page 93: B Controller Fault Management

    B Controller fault management This appendix describes how the controller displays events and termination event information. Termination event information is displayed on the LCD. HP Command View EVA enables you to view controller events. This appendix also discusses how to identify and correct problems. Once you create a storage system, an error condition message has priority over other controller displays.
  • Page 94: Gui Event Display

    • Code Flag—An internal code that includes a combination of other flags. • Description—The condition that generated the event. This field may contain information about an individual field’s content and validity. GUI event display A problem that generates the Event display reduces the system capabilities. You can use the information in this display (see Figure 28) to diagnose and correct problems.
  • Page 95: Displaying Detailed Information

    Press to display the last fault information. The first line of the TC display contains the eight-character TC error code and the two-character IDX (index) code. The IDX is a reference to the location in the TC array that contains this error. The second line of the TC display identifies the affected parameter with a two-character parameter number (0 30), the eight-character parameter code affected, and the parameter code number.
  • Page 96 Information type Description This single digit, decimal character defines the requirement for the other controller to initiate a coupled crash control.0. Other controller SHOULD Coupled Crash Control Codes NOT complete a coupled crash.1. Other controller SHOULD complete a coupled crash. This single decimal character (0, 1, 3) defines the requirement to:0.
  • Page 97: C Non-Standard Rack Specifications

    C Non-standard rack specifications The appendix provides information on the requirements when installing the 6400/8400 in a non-standard rack. All the requirements must be met to ensure proper operation of the storage system. Rack specifications Internal component envelope EVA component mounting brackets require space to be mounted behind the vertical mounting rails. Room for the mounting of the brackets includes the width of the mounting rails and needed room for any mounting hardware, such as screws, clip nuts, etc.
  • Page 98: Eva Cabinet Measures And Tolerances

    EVA cabinet measures and tolerances EVA component rack mount brackets are designed to fit cabinets with mounting rails set at depths from 27.5 inches to 29.6 inches, inside rails to inside rails. Weights, dimensions and component CG measurements Cabinet CG dimensions are reported as measured from the inside bottom of the cabinet (Z), the leading edge of the vertical mounting rails (Y), and the centerline of the cabinet mounting space (X).
  • Page 99: Rack Airflow Requirements

    Rack Airflow Requirements The following requirements must be met to ensure adequate airflow and to prevent damage to the equipment: • If the rack includes closing front and rear doors, allow 830 square inches (5,350 sq cm) of hole evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).
  • Page 100: Ups Operating Time Limits

    UPS Model Capacity (in watts) R5500 4500 R12000 12000 Table 23 UPS operating time limits Minutes of operation Load (percent) With standby battery With 1 ERM With 2 ERMs R1500 R3000 R5500 R12000 Table 24 EVA8400 UPS loading % of UPS capacity Enclosures Watts R5500...
  • Page 101: Shock And Vibration Specifications

    % of UPS capacity Enclosures Watts R5500 R12000 4414 98.1 36.8 4037 89.7 33.6 3660 81.3 30.5 3284 73.0 27.4 2907 64.6 24.2 2530 56.2 21.1 2153 47.9 17.9 1777 39.5 14.8 1400 31.1 11.7 1023 22.7 14.4 Table 25 EVA6400 UPS loading % of UPS capacity Enclosures Watts...
  • Page 102: Operating Shock/Vibration

    NOTE: HP StorageWorks EVA products are designed and tested to withstand the operational shock and vibration limits specified in Table 26. Transmission of site vibrations through non-HP racks exceeding these limits could cause operational failures of the system components. Table 26 Operating Shock/Vibration Shock test with half sine pulses of 10 G magnitude and 10 ms duration applied in all three axes (both positive and negative directions).
  • Page 103: D Single Path Implementation

    D Single Path Implementation This appendix provides guidance for connecting servers with a single path host bus adapter (HBA) to the Enterprise Virtual Array (EVA) storage system with no multi-path software installed. A single path HBA is defined as an HBA that has a single path to its LUNs. These LUNs are not shared by any other HBA in the server or in the SAN.
  • Page 104: Benefits At A Glance

    The non-mission-critical applications gain access to the EVA from a single path HBA server without running a multi-path driver. When a single path HBA server uses the supported configurations, a fault in the single path HBA server does not result in a fault in the other servers. Benefits at a glance The EVA is a high-performance array controller utilizing the benefits of virtualization.
  • Page 105: General Configuration Components

    General configuration components All configurations require the following components: • Enterprise VCS software • HBAs • Fibre Channel switches Connecting a single path HBA server to a switch in a fabric zone Each host must attach to one switch (fabric) using standard Fibre Channel cables. Each host has its single path HBA connected through switches on a SAN to one port of an EVA.
  • Page 106: Single Path Hba Server Without Openvms Or Tru64 Unix

    Figure 30 Single path HBA server without OpenVMS or Tru64 UNIX 1 Network interconnection 6 SAN switch 2 2 Single HBA server 7 Fabric zone 3 Dual HBA server 8 Controller A 4 Management server 9 Controller B 5 SAN switch 1 Single Path Implementation...
  • Page 107: Hp-Ux Configuration

    Figure 31 Single path HBA server with OpenVMS or Tru64 UNIX 1 Network interconnection 6 SAN switch 2 2 Single HBA server 7 Fabric zone 3 Dual HBA server 8 Controller A 4 Management server 9 Controller B 5 SAN switch 1 HP-UX configuration Requirements •...
  • Page 108: Risks

    • Host 2 is a multiple HBA host with multi-pathing software. Figure Risks • Disabled jobs hang and cannot umount disks. • Path or controller failure may results in loss of data accessibility and loss of host data that has not been written to storage.
  • Page 109: Windows Server 2003 (32-Bit) Configuration

    Windows Server 2003 (32-bit) configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs. • Single path HBA server can be in the same fabric as servers with multiple HBAs. •...
  • Page 110: Windows Server 2003 (64-Bit) Configuration

    Figure 33 Windows Server 2003 (32-bit) configuration 1 Network interconnection 5 SAN switch 1 2 Host 1 6 SAN switch 2 3 Host 2 7 Controller A 4 Management server 8 Controller B Windows Server 2003 (64-bit) configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs.
  • Page 111: Risks

    NOTE: Single path HBA servers running the Windows Server 2003 (x64) operating system will support multiple single path HBAs in the same server. This is accomplished through a combination of switch zoning and controller level SSP. Any single path HBA server will support up to four single path HBAs. Risks •...
  • Page 112: Sun Solaris Configuration

    1 Network interconnection 6 SAN switch 1 2 Management server 7 SAN switch 2 3 Host 1 8 Controller A 4 Host 2 9 Controller B 5 Host 3 SUN Solaris configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs.
  • Page 113: Tru64 Unix Configuration

    Figure 35 SUN Solaris configuration 1 Network interconnection 5 SAN switch 1 2 Host 1 6 SAN switch 2 3 Host 2 7 Controller A 4 Management server 8 Controller B Tru64 UNIX configuration Requirements • Switch zoning or controller level SSP must be used to ensure each HBA has exclusive access to its LUNs.
  • Page 114: Risks

    Risks • For nonclustered nodes with a single HBA, a path failure from the HBA to the SAN switch will result in a loss of connection with storage devices. • If a host crashes or experiences a power failure, or if the path is interrupted, data will be lost. Upon re-establishment of the path, a retransmit can be performed to recover whatever data may have been lost during the outage.
  • Page 115: Openvms Configuration

    OpenVMS configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs. • All nodes with direct connection to a disk must have the same access paths available to them. •...
  • Page 116: Netware Configuration

    Figure 37 OpenVMS configuration 1 Network interconnection 5 SAN switch 1 2 Host 1 6 SAN switch 2 3 Host 2 7 Controller A 4 Management server 8 Controller B NetWare configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs.
  • Page 117: Limitations

    NOTE: For additional risks, see Table 31 on page 126. Limitations • HP Continuous Access EVA is not supported with single-path configurations. • Single path HBA server is not part of a cluster. • Booting from the SAN is not supported on single path HBA servers. Figure 38 NetWare configuration 1 Network interconnection 5 SAN switch 1...
  • Page 118: Hba Configuration

    • Single path HBA server can be in the same fabric as servers with multiple HBAs. • In the use of snapshots and snapclones, the source virtual disk and all associated snapshots and snapclones must be presented to the single path hosts that are zoned with the same controller. In the case of snapclones, after the cloning process has completed and the clone becomes an ordinary virtual disk, you may present that virtual disk as you would any other ordinary virtual disk.
  • Page 119: Linux (64-Bit) Configuration

    1 Network interconnection 5 SAN switch 1 2 Host 1 6 SAN switch 2 3 Host 2 7 Controller A 4 Management server 8 Controller Linux (64-bit) configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs.
  • Page 120: Ibm Aix Configuration

    Figure 40 Linux (64-bit) configuration 1 Network interconnection 6 SAN switch 1 2 Host 3 7 SAN switch 2 3 Host 2 8 Controller A 4 Host 1 9 Controller B 5 Management server IBM AIX configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs.
  • Page 121: Risks

    • Host 2 is a dual HBA host with multi-pathing software. Figure Risks • Single path failure may result in loss of data accessibility and loss of host data that has not been written to storage. • Controller shutdown results in loss of data accessibility and loss of host data that has not been written to storage.
  • Page 122: Vmware Configuration

    4 Management server 8 Controller B VMware configuration Requirements • Switch zoning or controller level SSP must be used to ensure each single path HBA has an exclusive path to its LUNs. • All nodes with direct connection to a disk must have the same access paths available to them. •...
  • Page 123: Failure Scenarios

    Figure 42 VMware configuration 1 Network interconnection 5 SAN switch 1 2 Single HBA server 6 SAN switch 2 3 Dual HBA server 7 Controller A 4 Management server 8 Controller B Failure scenarios HP-UX Table 27 HP-UX failure scenarios. Fault stimulus Failure effect Server failure (host power-cycled)
  • Page 124: Windows Server 2003

    Fault stimulus Failure effect Short term: Data transfer stops. Possible I/O errors. Controller restart Long term: Job hangs, cannot umount disk, fsck failed, disk corrupted, need mkfs disk. Short term: Data transfer stops. Possible I/O errors. Server path failure Long term: Job hangs, cannot umount disk, fsck failed, disk corrupted, need mkfs disk.
  • Page 125: Openvms And Tru64 Unix

    Fault stimulus Failure effect Short term: Data transfer stops. Possible I/O errors. Controller restart Long term: Repeated error messages on console, no access to CDE. System reboot causes loss of data on disk. Must newfs disk. Short term: Data transfer stops. Possible I/O errors. Server path failure Long term: Repeated error messages on console, no access to CDE.
  • Page 126: Netware

    NetWare Table 31 NetWare failure scenarios. Fault stimulus Failure effect OS reboots. When mounting volumes, volume repair or NSS rebuild Server failure (host power-cycled) executes to cleanup volumes. Data loss, data that finished writing survived. I/O to device stops with I/O errors indicated on server console. Applications using lost connection halts.
  • Page 127: Ibm Aix

    Fault stimulus Failure effect Short term: I/O suspended, possible data loss. Long term: I/O halts with I/O errors, data loss. Cannot reload Controller restart driver, need to reboot system, fsck should be run on any failed disks before remounting. Short: I/O suspended, possible data loss. Long: I/O halts with I/O errors, data loss.
  • Page 128: Vmware

    VMware Table 34 VMware failure scenarios. Fault stimulus Failure effect OS reboots, automatically checks disks. HSV disks must be manually Server failure (host power-cycled) checked unless auto mounted by the system. Short: I/O suspended, possible data loss. Long: I/O halts with I/O errors, data loss. HBA driver must be Switch failure (SAN switch disabled) reloaded before failed drives can be recovered, fsck should be run on any failed drives before remounting.
  • Page 129: Glossary

    Glossary This glossary defines terms used in this guide or related to this product and is not a comprehensive glossary of computer terms. µm A symbol for micrometer; one millionth of a meter. For example, 50 µm is equivalent to 0.000050 m. A unit of measurement representing three “U”...
  • Page 130 arbitrated loop See AL_PA. physical address arbitrated loop arbitrated loop. topology array All the physical disk drives in a storage system that are known to and under the control of a controller pair. array controller See controller. asynchronous Events scheduled as the result of a signal requesting the event or that which is without any specified time relation.
  • Page 131 Corrective Action Code. An HP Command View EVA GUI display component that defines the action required to correct a problem. See also read cache,write cache, and mirrored cache. cache High-speed memory that sets aside data as an intermediate data buffer between a host and the storage media.
  • Page 132 corrective action See CAC. code CRITICAL Condition A drive enclosure EMU condition that occurs when one or more drive enclosure elements have failed or are operating outside of their specifications. The failure of the element makes continued normal operation of at least some elements in the enclosure impossible.
  • Page 133 controllers reserve space in the physical disk pool equivalent to the selected number of physical disk drives. disk group A physical disk drive set or pool in which a virtual disk is created. A disk group may contain all the physical disk drives in a controller pair array or a subset of the array.
  • Page 134 Electromagnetic Interference. The impairment of a signal by an electromagnetic disturbance. Environmental Monitoring Unit. An element which monitors the status of an enclosure, including the power, air temperature, and blower status. The EMU detects problems and displays and reports these conditions to a user and the controller.
  • Page 135 Enclosure Services Interface. The SCSI-3 engineering services interface implementation developed for StorageWorks products. A bus that connects the EMU to the disk drives. Enclosure Services Processor. An EMU that implements an enclosure’s services process. event Any significant change in the state of the Enterprise storage system hardware or software component reported by the controller to HP Command View EVA.
  • Page 136 Federal Communications Commission. The federal agency responsible for establishing standards and approving electronic devices within the United States. Fibre Channel Protocol. The mapping of SCSI-3 operations to Fibre Channel. fiber The optical media used to implement Fibre Channel. fiber optics The technology where light is transmitted through glass or plastic (optical) threads (fibers) for data communication or signaling purposes.
  • Page 137 Gigabyte. A unit of measurement defining either: • A data transfer rate. • A storage or memory capacity of 1,073,741,824 (2 ) bytes. See also GBps. Gbps Gigabits per second. A measurement of the rate at which the transfer of bits of data occurs.
  • Page 138 I/O module Input/Output module. The enclosure element that is the Fibre Channel drive enclosure interface to the host or controller. I/O modules are bus speed specific, either 1 Gb or 2 Gb. A 2-digit decimal number portion of the HSV controller termination code display that defines one of 32 locations in the Termination Code array that contains information about a specific event.
  • Page 139 License Key A WWN-encoded sequence that is obtained from the license key fulfillment website. light emitting See indicator. diode link A connection between ports on Fibre Channel devices. The link is a full duplex connection to a fabric or a simplex connection between loop devices. logon Also called login, it is a procedure whereby a user or network connection is identified as being an authorized network user or participant.
  • Page 140 Mega A notation denoting a multiplier of 1 million (1,000,000). metadata Information that a controller pair writes on the disk array. This information is used to control and monitor the array and is not readable by the host. micro meter See µm.
  • Page 141 operator control See OCP. panel OpenView Storage A centralized, appliance-based monitoring and management interface that Management supports multiple applications, operating systems, hardware platforms, storage Server systems, tape libraries and SAN-related interconnect devices. It is included and resides on the SANWorks Management Server, a single aggregation point for data management.
  • Page 142 change the preferred path of a virtual disk at any time. The primary purpose of preferring a path is load balancing. protocol The conventions or rules for the format and timing of messages sent and received. pushbutton A button that is engaged or disengaged when it is pressed. quiesce The act of rendering bus activity inactive or dormant.
  • Page 143 reporting group An Enterprise Storage System controller pair and the associated disk drive enclosures. The Enterprise Storage System controller assigns a unique decimal reporting group number to each EMU on its loops. Each EMU collects disk drive environmental information from its own sub-enclosure and broadcasts the data over the enclosure address bus to all members of the reporting group.
  • Page 144 storage system The controllers, storage devices, enclosures, cables, and power supplies and their software. Storage System See SSN. Name Switch An electro-mechanical device that initiates an action or completes a circuit. Terabyte. A term defining either: • A data transfer rate. •...
  • Page 145 accessibility. A controller pair simulates the characteristics of the virtual disk by deploying the disk group from which the virtual disk was created. The host computer sees the virtual disk as “real,” with the characteristics of an identical physical disk. See also active virtual disk,...
  • Page 146 World Wide Name. A unique Fibre Channel identifier consisting of a 16-character hexadecimal number. A WWN is required for each Fibre Channel communication port. Glossary...
  • Page 147: Index

    Index connectors power IEC 309 receptacle, AC power power NEMA L6-30R, distributing, protecting, API versions, controller ASCII, error codes definitions, cabling, connectors, initial setup, status indicators, bad image header, conventions bad image segment, document, bad image size, text symbols, bays Corrective Action Code locating, See CAC...
  • Page 148 enclosures bays, I/O modules error codes, defined, bidirectional, event code, defined, IDX code display, event GUI display, image already loaded, Event Information Packet image incompatible with configuration, See EIP image too large, Event Information Packets image write error, See EIP implicit LUN transition, event number, incompatible attribute,...
  • Page 149 maximum size exceeded, push-button media inaccessible, indicators, push-buttons definition, navigating with, no FC port, no image, no logical disk for Vdisk, no more events, rack no permission, non-standard specifications, non-standard rack, specifications, rack configurations, not a loop port, regulatory compliance notices not participating controller, European Union, Japan,...
  • Page 150 storage system Vdisk DR log unit, restarting, Vdisk not presented, initializing, version information shutting down, displaying, storage system menu tree software, fault management, Controller, Storage System Name, firmware, Subscriber's Choice, HP, OCP, SWCID, 93, 94, software, symbols in text, XCS, system information version information: firmware, software version,...

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