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Aspire 5942/5942G Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN...
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Conventions The following conventions are used in this manual: Denotes actual messages that appear SCREEN MESSAGES on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions.
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DIFFERENT part number code to those given in the FRU list of this printed Service Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Up to 4 GB of DDR3 1066 MHz memory, upgradeable to 8 GB using two soDIMM modules* Display • 15.6" HD 1366 x 768 • 16:9 aspect ratio • Acer CineBoost Color Engine Graphics • ATI Mobility Radeon HD 5650* ™ •...
• 383 (W) x 250 (D) x 26/37 (H) mm (15.1 x 9.9 x 1.03/1.5 inches) • 2.8 kg (6.16 lbs.) with 6-cell battery pack Communication • Integrated Acer Crystal Eye webcam* • WLAN: • Intel Wireless-WiFi Link 5100/5300 a/b/g/n* ®...
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I/O interface • ExpressCard /54 slot ® • Multi-in-1 card reader (SD/MMC/MS/MS PRO/xD) • Three USB 2.0 ports • eSATA port • HDMI port with HDCP support ™ • Consumer infrared (CIR) port • External display (VGA) port • IEEE 1394 port •...
Your Acer Notebook tour Front View Icon Item Description Acer Crystal Eye Web camera for video communication. webcam Display screen Also called Liquid-Crystal Display (LCD), displays computer output (configuration may vary by models). Power button Turns the computer on and off.
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Puts your computer into power-saving mode. Speakers Left and right speakers deliver stereo audio output. Acer CineBoost Turns Acer CineBoost Color Engine on and off. Color Engine key Screen blank Turns the display screen backlight off to save power. Press any key to return.
Closed Front View Item Description Ventilation slots Enable the computer to stay cool, even after prolonged use. Rear View Item Description Ventilation slots Enable the computer to stay cool, even after prolonged use. Left View Icon Item Description Kensington lock Connects to a Kensington-compatible computer slot security lock.
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Icon Item Description External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector). HDMI port Supports high definition digital video connections HDMI (only for certain models). eSATA eSATA port Connects to eSATA devices. USB 2.0 ports Connect to USB 2.0 devices (e.g.
Right View 3 4 5 6 Icon Item Description 6-in-1 Card Reader Accepts Secure Digital (SD), MultiMediaCard (MMC), MultiMediaCard Plus (MMCPlus), Memory Stick (MS), Memory Stick PRO (MS PRO), xD-Picture Card (xD). Note: Push to remove/install the card. Only one card can operate at any given time.
Bottom View Icon Item Description Hard disk bay Houses the computer's hard disk (secured with screws). Memory Houses the computer's main memory. compartment Battery lock Locks the battery in position. Ventilation slots Enable the computer to stay cool, even after and cooling fan prolonged use.
TouchPad Basics (with fingerprint reader) The following items show you how to use the TouchPad with Acer Bio-Protection fingerprint reader: • Move your finger across the touchpad (1) to move the cursor. • Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and execution functions.
Using the Keyboard The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock...
Windows Keys The keyboard has two keys that perform Windows-specific functions. Description Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of functions: <...
Hot Keys The computer employs hotkeys or key combinations to access most of the computer’s controls like screen brightness, volume output and the BIOS utility. To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination. Hotkey Icon Function...
Special Keys You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your keyboard. The Euro symbol Open a text editor or word processor. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard. NOTE: Note: Some fonts and software do not support the Euro symbol.
Intel Mobile Calpella Core Logic Intel Ibex Peak-M (PM55) CPU Package rPGA988A CPU Core Voltage See Processor Specifications below L2 cache 256K Processor Specifications Mfg. Cache Acer Processor Cores Package Power Speed Speed Tech. Size Ci330M 2.13 GH 2.5 GT/s...
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Support multi-boot • Suspend to RAM (S3)/Disk (S4) • Various hot-keys for system control • Support SMBIOS 2.3,PCI2.2. • Refer to Acer BIOS specification. • DMI utility for BIOS serial number configurable/asset tag • Support PXE • Support Y2K solution •...
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Item Specification Features Integrated 10/100/10000BASE-T transceiver Automatic MDI crossover function PCIe V1.1 compliant 10/100/10000BASE-T full -duplex/half -duplex MAC Receive side scaling(RSS) for multicore processors Complies with IEEE 802.3, 802.3u, 802.3ab, and 802.1p Wake on LAN (WOL) support meeting the ACPI requirements Statistics for SNMP MIB II, Ethernet-like MIB, and Ethernet MIB (IEEE 802.3z, Clause 30) Self-boot feature, utilizing smaller EEPROM size with ability to use on-chip memory...
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Hard Disk Drive Interface Item Specification Vendor & Model Name Seagate Toshiba HGST ST9250315AS MK2555GSX HTS545025B9 WD2500BEVT ST9320325AS MK3263GSX HTS545032B9 WD3200BEVT ST9500325AS MK5055GSX HTS545050B9 WD5000BEVT WD6400BEVT Capacity (GB) 250, 320, 500 250, 320, 500 250, 320, 500 250, 320, 500, Bytes per sector Data heads 2, 3, 4...
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Blueray Drive Item Specification Vendor & model Panasonic UJ230A LF, Pioneer BDR-TD01RS LF name Performance With CD Diskette With DVD Diskette Specification Transfer rate Sustained: Sustained: 3,600 kB/s (24x) max. 11.08 Mbytes/s (8x) max. Buffer Memory 8 MB Interface SATA Applicable disc BD-RE, BD-R, BD-ROM, formats...
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Super-Multi Drive Module Item Specification Vendor & model HLDS GT20N LF, Toshiba TS-L633B LF, Sony AD-7580S LF, PLDS DS-8A3S LF name Performance With CD Diskette With DVD Diskette Specification Transfer rate Sustained: Sustained: 3,600 kB/s (24x) max. 11.08 Mbytes/s (8x) max. Buffer Memory 1 MB Interface...
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Item Controller Audio Codec • Realtek ALC669-X for High Definition Audio Codec with Dolby Digital Live Keyboard • ENE KB926 for Keyboard Controller, Battery management Unit Card Reader • JMB380 card reader Keyboard Item Specification Keyboard controller KB926 Total number of keypads 86-/87-/91-key keyboard Windows logo key Internal &...
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup.
Information The Information screen displays a summary of your computer hardware information. I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 0 Information Main Advanced...
Main The Main screen allows the user to set the system time and date as well as enable and disable boot option and recovery. I n s y d e H 2 0 S e t u p U t i l i t y R e v .
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. I n s y d e H 2 0 S e t u p U t i l i t y R e v . 3 . 0 Information Main Advanced...
Setting a Password Follow these steps as you set the user or the supervisor password: Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears: S e t S u p e r v i s o r P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d Type a password in the “Enter New Password”...
Changing a Password Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears. S e t S u p e r v i s o r P a s s w o r d E n t e r C u r r e n t P a s s w o r d E n t e r N e w P a s s w o r d C o n f i r m N e w P a s s w o r d...
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. I n s y d e H 2 0 S e t u p U t i l i t y R e v .
BIOS Flash Utilities The BIOS flash memory update is required for the following conditions: • New versions of system programs • New features or options • Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility.
DOS Flash Utility Perform the following steps to use the DOS Flash Utility: IMPORTANT:Use USB KEY, USB HDD, DVD-RW, and HDDs that can boot to DOS mode. Press F2 during boot to enter the Setup Menu. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1.
WinFlash Utility Perform the following steps to use the WinFlash Utility: Double-click the WinFlash executable. Click OK to begin the update. A progress screen displays. When the process is complete, close all programs and applications and reboot the system. Chapter 2...
Remove HDD/BIOS Password Utilities This section provide you with removing HDD/BIOS password method: Remove HDD Password: If you key in the wrong HDD password three times, an error is generated. To reset the HDD password, perform the following steps: After the error is displayed, select the Enter Unlock Password option on the screen. An Encode key is generated for unlocking utilities.
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Removing BIOS Passwords: To clear the User or Supervisor passwords, open the RAM door and use a metal instrument to short the J4 / J5 jumper as shown below. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: From a DOS prompt, execute clnpwd.exe Press 1 or 2 to clean the desired password shown on the screen.
Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps: Enter into DOS. Execute BS.exe to display the usage screen. Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to change the boot sequence to HDD | CD ROM | LAN | Floppy.
The following examples show the commands and the corresponding output information. Read DMI Information from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acet Asstag...
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Using the ICW50/ICY70 LAN MAC Utility You can use the MAC.BAT utility to write the MAC.CFG file to the EEPROM under DOS mode. Use a text editor (for example: Notepad) to open the MAC.CFG file. You can see the MAC.CFG contents as below: WriteData = ‘001122334455' MAC value...
Chapter 3 Machine Disassembly and Replacement IMPORTANT: The outside housing and color may vary from the mass produced model. This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge •...
General Information Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure that you do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3.
External Module Disassembly Process IMPORTANT: The outside housing and color may vary from the mass produced model. External Modules Disassembly Flowchart The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Removing the Battery Pack 1. Turn the computer over. 2. Slide the battery lock to the unlocked position. 3. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main unit (2).
Removing the Lower Covers 1. See “Removing the Battery Pack” on page 44. 2. Loosen the four captive screws in the Memory/HDD and WLAN covers. Memory/ WLAN Cover Cover 3. Carefully open the Memory/HDD cover. 4. Carefully open the WLAN cover. Chapter 3...
Removing the Optical Drive Module 1. See “Removing the Lower Covers” on page 47. 2. Remove the single screw securing the ODD module. Step Size Quantity Screw Type ODD Module M2.5*5 3. Insert a suitable object in to the Lower Cover to push the ODD Module clear of the casing. 4.
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5. Remove the two screws securing the ODD Bracket and remove the ODD bracket from the module. Step Size Quantity Screw Type ODD Bracket M2*3 6. Insert a pin in the eject hole of the ODD to eject the ODD tray. 7.
Removing the Hard Disk Drive Module 1. See “Removing the Lower Covers” on page 47. 2. Use the pull-tab to lift the HDD and disconnect the interface. 3. Lift the hard disk drive module out of the bay. NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 4.
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5. Remove the four screws (two each side) securing the hard disk to the carrier. Step Size Quantity Screw Type HDD Carrier M3*3 6. Remove the HDD from the carrier. Chapter 3...
Removing the DIMM Modules 1. See “Removing the Lower Covers” on page 47. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 3. Remove the DIMM module. 4. Repeat steps for the second DIMM module if present. Chapter 3...
Removing the WLAN Module IMPORTANT: If the model purchased supports TV Tuner functionality, remove the TV Tuner Module before removing the WLAN Module. 1. See “Removing the Lower Covers” on page 47. 2. Remove the two screws securing the Mini-Card Bracket and WLAN Module to the Mainboard Step Size Quantity...
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4. Disconnect the antenna cables from the WLAN Module. IMPORTANT: The black cable attaches to the MAIN terminal and the white cable attaches to the AUX terminal. 5. Detach the WLAN Module from the WLAN socket. NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage. Chapter 3...
Removing the Keyboard 1. Locate the five securing clips on the top edge of the Keyboard. 2. Starting with the central clip, release all five securing clips by pressing down with a suitable plastic tool. 3. Pry up the centre of the Keyboard as shown. Chapter 3...
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4. Rotate the Keyboard upward away from the Upper Cover and place it face down on the TouchPad area. 5. Open the Keyboard backlight FFC connector and disconnect the FFC. 6. Open the Keyboard FFC connector and disconnect the FFC. 7.
Removing the Upper Cover 1. See “Removing the Keyboard” on page 57. 2. Turn the computer over. Remove the twenty-three screws on the bottom panel. Step Size Quantity Screw Type Upper Cover M2.5*8 (red callout) Upper Cover M2.5*5 (blue callout) Upper Cover M2.5*3 (green callout)
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4. Remove the single screw securing the Keyboard Cover to the Upper Cover, and remove the Keyboard Cover. Step Size Quantity Screw Type Keyboard Cover M2.5*5 5. Disconnect the following FFCs (A, B, D, and E) and cables (C, F, and G) from the Mainboard. NOTE: Avoid pulling on cables directly to prevent damage to the connectors.
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6. Starting on the front left side of the casing and working along toward the right, pry the upper and lower covers apart as shown. 7. Work along the casing on the right and left sides toward the back edge, prying apart the casing. 8.
Removing the Media Board 1. See “Removing the Upper Cover” on page 59. 2. Turn the Upper Cover over and lift the Media Board FFC to disconnect the adhesive. 3. Turn the Upper Cover over. Lift the Media Board cover, left side first, and remove the cover from the Upper Cover.
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5. Lift the Media Board away from the Upper Cover (1) and feed the FFC through the Upper Cover (2) to remove the Media Board. Chapter 3...
Removing the Launch Board 1. See “Removing the Upper Cover” on page 59. 2. Turn the Upper Cover over and lift the Launch Board FFC to disconnect the adhesive. 3. Turn the Upper Cover over. Lift the Launch Board cover, left side first, and remove the cover from the Upper Cover.
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5. Lift the Launch Board away from the Upper Cover. 6. Feed the FFC through the Upper Cover to remove the Launch Board Chapter 3...
Removing the Speaker Module 1. See “Removing the Upper Cover” on page 59. 2. Lift the mylar covering to expose the Speaker cable as shown. 3. Remove the Speaker cable from the cable channel as shown. 4. Remove the four securing screws from the Speaker module. Step Size Quantity...
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5. Using both hands, lift the Speaker Module upward to remove it from the Upper Cover. Chapter 3...
Removing the Power Saving Board 1. See “Removing the Speaker Module” on page 66. 2. Remove the Power Saving Board cable from the cable channel as shown. 3. Remove the two securing screws from the board. Step Size Quantity Screw Type Power Saving M2.5*3 Board...
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5. Disconnect the cable from the Power Saving Board as shown. Chapter 3...
Removing the Volume Control Board 1. See “Removing the Upper Cover” on page 59. 2. Lift the Volume Control Board FFC away from the Upper Cover to detach the adhesive. 3. Remove the two screws securing the board to the Upper Cover. Step Size Quantity...
Removing the MIC Board 1. See “Removing the Upper Cover” on page 59. 2. Remove the adhesive tape securing the MIC cable to the Upper Cover. 3. Remove the MIC cable from the cable channel as shown. Ensure that the cable is free from all cable clips. 4.
Removing the Button Board and Finger Print Reader 1. See “Removing the Upper Cover” on page 59. 2. Lift the Button Board FFC to detach the adhesive holding it in place. 3. Remove the two screws securing the Button Board and Finger Print Reader to the Upper Cover. Step Size Quantity...
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5. Open the FFC locking latch and disconnect the Finger Print Reader FFC from the Button Board. 6. Remove Button Board from the bracket. 7. Turn the bracket over and remove the two screws securing the Finger Print Reader to the bracket. Step Size Quantity...
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8. Remove the Finger Print Reader from the bracket as shown. Chapter 3...
Removing the TouchPad Bracket IMPORTANT: The TouchPad cannot removed from the Upper Cover. Replace the entire Upper Cover if the TouchPad malfunctions. 1. See “Removing the Button Board and Finger Print Reader” on page 72. 2. Lift the TouchPad FFC to detach the adhesive securing it in place. 3.
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5. Remove the two screws securing the TouchPad Bracket in place. Step Size Quantity Screw Type TouchPad M2.5*3 Bracket 6. Lift the TouchPad Bracket, front edge first, and remove it from the Upper Cover. Chapter 3...
Removing the LCD Module IMPORTANT: The LCD Module cannot be disassembled outside of factory conditions. If any part of the LCD Module is faulty, such as the camera, antenna or LCD panel, the whole module must be replaced. 1. See “Removing the Upper Cover” on page 59. 2.
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5. Remove the USB Board cable from the cable clips as shown. 6. Remove the adhesive tapes securing the USB Board and Backlight cables in place. 7. Disconnect the Backlight and USB Board cables from the Mainboard. Chapter 3...
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8. Lift the USB Board cable to detach the adhesive securing it in place. 9. Remove the USB Board and Backlight cables from the cable channel. Ensure that the cables are free from all cable clips. 10. Remove the Antenna and Backlight cables from the cable clip as shown. Chapter 3...
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11. Pass the Antenna and Backlight cables through the space between the Battery Bay and Hinge well as shown. 12. Remove the cables from the final cable clip as shown. 13. Disconnect the Conductive cable from the Mainboard. Chapter 3...
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14. Disconnect the LVDS cable from the Mainboard. 15. Remove the Conductive and LVDS cables from the cable channel. Ensure that the cables are free from all cable clips. 16. Remove the four screws (two each side) securing the LCD Module to the Lower Cover. Step Size Quantity...
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17. Using both hands, lift the LCD Module clear of the Lower Cover. IMPORTANT: The LCD Module cannot be disassembled outside of factory conditions. If any part of the LCD Module is faulty, such as the camera, antenna or LCD panel, the whole module must be replaced. Chapter 3...
Removing the Saddles 1. See “Removing the Upper Cover” on page 59. 2. Lift the left side Saddle clear of the Lower Cover as shown. 3. Remove the two screw securing the right side Saddle to the Lower Cover. Step Size Quantity Screw Type...
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4. Lift the right side Saddle clear of the Lower Cover as shown. Chapter 3...
Removing the USB Board 1. See “Removing the Saddles” on page 83. 2. Remove the single screw securing the USB Board to the Lower Cover. Step Size Quantity Screw Type USB Board M2.5*3 3. Remove the USB Board from the Lower Cover as shown. Chapter 3...
Removing the Subwoofer 1. See “Removing the LCD Module” on page 77. 2. Disconnect the Subwoofer cable from the Mainboard. 3. Remove the cable from the channel. Ensure that the cable is free from all cable clips. 4. Using both hands, lift the Subwoofer clear of the Lower Cover. Chapter 3...
Removing the Bluetooth Module 1. See “Removing the Upper Cover” on page 59. 2. Disconnect the Bluetooth cable from the Mainboard. 3. Remove the cable from the cable channel as shown. 4. Lift the module clear of the chassis. Chapter 3...
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5. Disconnect the cable from the Bluetooth Module. Chapter 3...
Removing the Card Reader Board 1. See “Removing the Saddles” on page 83. 2. Remove the four screws securing the Card Reader Board to the Lower Cover. Step Size Quantity Screw Type Card Reader M2.5*3 Board 3. Lift the left side of the board to disconnect the reader interface from the Mainboard. 4.
Removing the Hinge Wells 1. See “Removing the Subwoofer” on page 86. 2. Remove the two screws (one each side) securing the Hinge Wells to the Lower Cover. Step Size Quantity Screw Type Hinge Wells M2.5*3 3. Lift the Hinge Wells clear of the Lower Cover. Chapter 3...
Removing the Mainboard 1. See “Removing the Hinge Wells” on page 90. 2. Remove the single screw securing the Mainboard to the Lower Cover. Step Size Quantity Screw Type Mainboard M2.5*3 3. Pivot the Mainboard upward and remove it from the chassis, right side first. Place the Mainboard on a clean, dust-free surface.
Removing the RTC Battery IMPORTANT: Follow local regulations for disposal of all batteries. 1. See “Removing the Mainboard” on page 91. 2. The RTC Battery is soldered to the Mainboard. To replace the battery, solder the new battery to the connections shown.
Removing the VGA/MXM Card NOTE: The following procedure outlines the removal steps for models supporting VGA Cards. The procedure for MXM Cards requires the removal of two screws, though the remaining steps are identical. 1. See “Removing the Mainboard” on page 91. 2.
Removing the Thermal Module 1. See “Removing the Mainboard” on page 91. 2. Disconnect the fan cable from the Mainboard. 3. Remove the single screw securing the Fan to the Mainboard (green callout). 4. Remove the four securing screws (in reverse numerical order from screw 4 to screw 1) from the Thermal Module (red callout).
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5. Using both hands, lift the Thermal Module clear of the Mainboard. Chapter 3...
Removing the CPU 1. See “Removing the Thermal Module” on page 94. 2. Turn the securing screw 180° to release the CPU from the socket. 3. Remove the CPU from the socket as shown. IMPORTANT: The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may malfunction.
Main Module Reassembly Procedure Replacing the CPU IMPORTANT: The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Carefully turn the mainboard upside down (CPU side up), and place the CPU into the CPU socket as shown, taking note of the Pin1 locator.
Replacing the Thermal Module IMPORTANT: Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module. The following thermal grease types are approved for use: Silmore GP50 • Honeywell PCM45F-SP • ShinEtsu 7762 •...
Replacing the VGA/MXM Card NOTE: The following procedure outlines the installation steps for models supporting VGA Cards. The procedure for MXM Cards requires two screws, though the remaining steps are identical. 1. Insert the card in to the Mainboard connector as 2.
Replacing the Mainboard 1. Insert the Mainboard in to the Lower Cover, left side first. Ensure that the I/O ports on the left side of the Mainboard are located correctly through the Lower Case. 2. Pivot the Mainboard in to the Lower Cover as 3.
Replacing the Hinge Wells 1. Replace the left and right Hinge Wells in the Lower Cover as shown. Ensure that the Wells are seated correctly on the locating pins. 2. Replace the two screws to secure the Hinge Wells in the Lower Cover. Replacing the Card Reader Board 1.
3. Replace the four screws to secure the Card Reader Board to the Lower Cover. Replacing the Bluetooth Module 1. Connect the Bluetooth cable to the module as 2. Place the module in the Lower Cover. Ensure that shown. the module is seated correctly on the locating pins. 3.
Replacing the Subwoofer 1. Place the module in the Lower Cover. Ensure that 2. Run the cable along the cable channel using all the module is seated correctly on the locating pins. available clips. 3. Connect the Subwoofer cable to the Mainboard as shown. Replacing the USB Board 1.
Replacing the Saddles 1. Align the screw holes and locating pins on the Saddles and the Lower Cover and replace the Saddles. 2. Replace the two screws to secure the Right Saddle to the Lower Cover. NOTE: The Left Saddle is not secured with screws. Chapter 3...
Replacing the LCD Module IMPORTANT: The LCD Module cannot be disassembled outside of factory conditions. If any part of the LCD Module is faulty, such as the camera, antenna or LCD panel, the whole module must be replaced. 1. Align the LCD hinges with the Lower Cover screw holes and replace the LCD Module. IMPORTANT: Ensure that the cables pass through the Hinge Wells as shown to avoid trapping when the Upper Cover is replaced.
3. Run the Conductive cable along the cable channel 4. Run the LVDS cable along the cable channel using using all the cable clips. all the cable clips. 5. Connect the LVDS cable to the Mainboard as 6. Connect the Conductive cable to the Mainboard as shown.
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2. Insert the two screws to secure the TouchPad Bracket in place. Step Size Quantity Screw Type TouchPad M2.5*3 Bracket 3. Adhere the Finger Print Reader protection strip to the TouchPad Bracket as shown. 4. Connect the TouchPad FFC to the TouchPad and close the locking latch. Chapter 3...
5. Adhere the TouchPad FFC to the touchpad bracket as shown. Replacing the Button Board and Finger Print Reader 1. Place the Finger Print Reader into the bracket as shown. 2. Insert the two screws to secure the Finger Print Reader to the bracket. Step Size Quantity...
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3. Place the Button Board into the bracket. 4. Connect the Finger Print Reader FFC to the Button Board and close the FFC locking latch. 5. Place the button board assembly into the Upper Cover, taking care to align the screw holes. Chapter 3...
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6. Replace the two screws to secure the Button Board and Finger Print Reader to the Upper Cover. Step Size Quantity Screw Type Button Board M2.5*5 7. Adhere the Button Board FFC to the back of the touchpad. Chapter 3...
Replacing the MIC Board 1. Place the MIC Board into the Upper Cover as shown. 2. Insert the MIC cable from the cable channel as shown. Ensure that the cable is secured by all cable clips. 3. Adhere the adhesive tape to secure the MIC cable to the Upper Cover. Chapter 3...
Replacing the Volume Control Board 1. Place the board into the Upper Cover. 2. Insert the two screws to secure the board to the Upper Cover. Step Size Quantity Screw Type Volume Control M2.5*3 Board 3. Adhere Volume Control Board FFC to the Upper Cover as shown. Chapter 3...
Replacing the Power Saving Board 1. Connect the cable to the Power Saving Board as shown. 2. Place the board into the chassis. 3. Insert the two securing screws into the board. Step Size Quantity Screw Type Power Saving M2.5*3 Board Chapter 3...
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4. insert the Power Saving Board cable into the cable channel as shown. Chapter 3...
Replacing the Speaker Module 1. Using both hands, place the Speaker Module into the Upper Cover. 2. Insert the four screws to secure the Speaker module to the Upper Cover. Step Size Quantity Screw Type Speaker Module M2.5*3 3. Insert the Speaker cable into the cable channel as shown. Chapter 3...
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4. Replace the mylar covering to cover the Speaker cable as shown. Chapter 3...
Replacing the Launch Board 1. Feed the FFC through the penetration in the Upper Cover as shown. 2. Place the Launch Board into the Upper Cover. 3. Press down on the top of the board to engage the securing clips (1) and push the Launch Board in the direction of the arrow (2) to lock the board in place.
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4. Turn the Upper Cover over and insert the Launch Board cover into the Upper Cover. 5. Turn the Upper Cover over and adhere the Launch Board FFC to the upper cover. Chapter 3...
Replacing the Media Board 1. Insert the FFC into the penetration in the Upper Cover (1) and place the Media Board into the Upper Cover (2) as shown. 2. Press down on the board so the securing clips engage and push the Media Board in the direction of the arrow (2).
4. Turn the Upper Cover over and adhere the Media Board FFC to the upper cover. Replacing the Upper Cover 1. Insert the Upper Cover into the assembly back edge first as shown. 2. Work along the casing on the right and left sides toward the front edge, pressing the casing together. A click indicates the securing clips have engaged.
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3. Starting on the front left side of the casing and working along toward the right, press the upper and lower covers together as shown. A click indicates the securing clips have engaged. 4. Connect the following FFCs (A, B, D, and E) and cables (C, F, and G) to the Mainboard. NOTE: Avoid pulling on cables directly to prevent damage to the connectors.
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5. Replace the Keyboard Cover and insert the single screw securing the Keyboard Cover to the Upper Cover. Step Size Quantity Screw Type Keyboard Cover M2.5*5 6. Turn the computer over. Connect the Launch Board FFC connector and lock the FFC connector. Chapter 3...
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7. Turn the computer over. Insert the twenty-three screws on the bottom panel. Step Size Quantity Screw Type Upper Cover M2.5*8 (red callout) Upper Cover M2.5*5 (blue callout) Upper Cover M2.5*3 (green callout) Chapter 3...
Replacing the Keyboard 8. Insert the Keyboard backlight FFC and lock the connector. 9. Connect the Keyboard FFC and lock the connector. 10. Slide the keyboard away from the LCD screen to engage the securing tabs on the keyboard. Chapter 3...
11. Press down around the edges of the Keyboard to secure it in place. Replacing the WLAN Module 1. Insert the WLAN Module into the mini-card socket. 2. Connect the antenna cables to the WLAN Module. IMPORTANT: The black cable attaches to the MAIN terminal and the white cable attaches to the AUX terminal. Chapter 3...
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3. Replace the Mini-Card Bracket as shown. 4. Insert the two screws to secure the Mini-Card Bracket and WLAN Module to the Mainboard Step Size Quantity Screw Type WLAN Module M2*3 Chapter 3...
Replacing the DIMM Modules 1. Insert the DIMM Module in place. 2. Press down to lock the DIMM module in place. Replacing the Hard Disk Drive Module 1. Place the HDD in the HDD carrier. 2. Replace the four screws (two each side) to secure the carrier.
Replacing the ODD Module 1. With the ODD tray in the eject position, replace the 2. Secure ODD bracket with two screws. ODD bezel on the new ODD Module. 3. Slide the module in to the chassis and press until 4.
Replacing the Lower Covers 1. Replace the Memory Cover back edge first as 2. Replace the memory/HDD cover back edge first as shown. shown. IMPORTANT: Ensure that the all the securing tabs are correctly located in the casing. 3. Secure the four captive screws. WLAN Cover Cover...
Replacing the PCI Express Dummy Card Push the Express Dummy into the slot until an audible click indicates that the card is correctly inserted. Replacing the Battery 1. Slide and hold the battery release latch to the 2. Slide the battery lock in the direction shown to release position (1), insert the battery pack and secure the battery in place.
Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. Obtain the failing symptoms in as much detail as possible.
Power On Issue If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Computer Shutsdown Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Check the power cable is properly connected to the computer and the electrical outlet.
No Display Issue If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: No POST or Video If the POST or video doesn’t display, perform the following actions one at a time to correct the problem. Make sure that the internal display is selected.
Abnormal Video Display If video displays abnormally, perform the following actions one at a time to correct the problem. Reboot the computer. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and should be replaced. See “Disassembly Process” on page 42. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is faulty and should be replaced.
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
TouchPad Failure If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Internal Speaker Failure If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Chapter 4...
Sound Problems If sound problems are experienced, perform the following actions one at a time to correct the problem. Reboot the computer. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: •...
Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem.
HDD Not Operating Correctly If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. Disconnect all external devices. Run a complete virus scan using up-to-date software to ensure the computer is virus free. Run the Windows 7 Startup Repair Utility: insert the Windows 7 Operating System DVD in the ODD and restart the computer.
ODD Failure If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non- defective FRUs: ODD Not Operating Correctly If the ODD exhibits any of the following symptoms it may be faulty: •...
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Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device and click Enable. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and click Enable. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
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Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is checked and click OK. Repeat for the other ATA Devices shown if applicable. Drive Not Detected If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.
Modem Function Failure If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: START RJ-11 well Connect it well connected? Modem wire Connect it well well connected? Modem card Seat it well well connected?
Thermal Unit Failure If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs: START Fan cable well Connect it well connected? Fan OK? Replace fan CPU heat sink Seat it well well seated? CPU OK?
• No hardware is listed under Other Devices. 13. If the Issue is still not resolved, see “Online Support Information” on page 231. Other Failures If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or Volume Wheel fail, perform the following general steps to correct the problem.
Issue” on page 132.): Power-off the computer. Visually check them for damage. If any problems are found, replace the FRU. Remove or disconnect all of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack •...
Post Codes These tables describe the POST codes and descriptions during the POST. Post Code Range Phase POST Code Range 0x01 - 0x0F 0x70 - 0x9F 0x40 - 0x6F 0x10 - 0x3F 0xA0 - 0xBF 0xC0 - 0xCF 0x51 - 0x55 0xE1 - 0xE4 PostBDS 0xF9 - 0xFE...
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PEI Phase POST Code Table: Functionality Name (Include\ Post Phase Description PostCode.h) Code PEI_SIO_INIT Super I/O Initialization PEI_CPU_REG_INIT CPU Early Initialization PEI_CPU_AP_INIT Multi-processor Early Initial PEI_CPU_HT_RESET HyperTransport Initialization PEI_PCIE_MMIO_INIT PCIE MMIO BAR Initialization PEI_NB_REG_INIT North Bridge Early Initialization PEI_SB_REG_INIT South Bridge Early Initialization PEI_PCIE_TRAINING PCIE Training PEI_TPM_INIT...
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DXE Phase POST Code Table: Functionality Name (Include\ Post Phase Description PostCode.h) Code DXE_TCGDXE TPM initial in DXE DXE_SB_SPI_INIT South bridge SPI initialization DXE_CF9_RESET Setup Reset service DXE_SB_SERIAL_GPIO_INIT South bridge Serial GPIO initialization DXE_SMMACCESS Setup SMM ACCE SS service DXE_NB_INIT North bridge Middle initialization DXE_SIO_INIT Super I/O DXE initialization...
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BDS Phase POST Code Table: Functionality Name (Include\ Post Phase Description PostCode.h) Code BDS_ENTER_BDS Enter BDS entry BDS_INSTALL_HOTKEY Install Hotkey service BDS_ASF_INIT ASF Initialization BDS_PCI_ENUMERATION_START PCI enumeration BDS_BEFORE_PCIIO_INSTALL PCI resource assign complete BDS_PCI_ENUMERATION_END PCI enumeration complete BDS_CONNECT_CONSOLE_IN Keyboard Controller, Keyboard and Mouse initialization BDS_CONNECT_CONSOLE_OUT Video device initialization...
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Functionality Name (Include\ Post Phase Description PostCode.h) Code BDS_RECOVERY_START_FLASH Fast Recovery Start Flash. NOTE: The color bar items indicate 3rd party related functions that are platform dependent. PostBDS POST Code Table Functionality Name (Include\ Post Phase Description PostCode.h) Code POST_BDS_NO_BOOT_DEVICE POST_BDS No Boot Device POST_BDS_START_IMAGE...
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Functionality Name (Include\ Post Phase Description PostCode.h) Code SMM_ACPI_DISABLE_START 0xA8 OS call ACPI disable function SMM_ACPI_DISABLE_END 0xA9 ACPI disable function complete InsydeH2ODDT Debugger POST Code Table Functionality Name Post Description (Include\ PostCode.h) Code Used by Insyde debugger 0x0D Waiting for device connect Used by Insyde debugger 0xD0 Waiting for device connect...
LS-5511P Switch Board Bottom View View Item Description LED3 Backup Button Backup LED LED2 Bluetooth Button Bluetooth LED LED1 Wireless Button Wireless LED To M/B Connector Chapter 5...
LS-5513P TV-Tuner Board Bottom View View Item Description Item Description ANT1 TV Tuner Cable Conn. TV Tuner Conn. ACER LOGO Back light USB Conn. Conn. To M/B Conn. Chapter 5...
Clearing Password Check and BIOS Recovery This section provides you with the standard operating procedures for clearing passwords and BIOS recovery for the Aspire 5942 Series. The Aspire 5942 Series provides one Hardware Open Gap on the main board for clearing password check, and one Hotkey for enabling BIOS Recovery.
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system till BIOS POST finish. Then remove the tool from the HW Gap. • Restart system. Press F2 key to enter BIOS Setup menu. • If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and try again.
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block: BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed.
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines.
Aspire 5942 Series FRU List CATEGORY Description Acer Part Number BOARD Lan Intel WLAN 512AN_HMWG Shirley Peak KI.SPH01.003 5100 MM#895373 Lan Intel WLAN 512AG_HMWG Shirley Peak KI.SPH01.005 5100 MM#897072 Lan Intel WLAN 533AN_HMWG Shirley Peak KI.SPH01.001 MM#895401 Foxconn Bluetooth BRM 2046 BT2.1 BH.21100.004...
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CATEGORY Description Acer Part Number CABLE BLUE TOOTH CABLE 50.PH702.001 T/P FFC 50.PH702.002 POWER SAVING CABLE 50.PH702.003 USB CABLE 50.PH702.004 RF CABLE 50.PH802.001 ON-OFF BOARD CABLE 50.PH702.007 TV TUNER ANTENNA 50.PH802.002 SMB-PAL JACK 50.PH802.003 PAL-F JACK 50.PH802.004 ANTENNA WIMAX-MIMO 50.PH702.009 CASE/COVER/BRACKET ASSEMBLY UPPER CASE W/O FP, INCL.
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CATEGORY Description Acer Part Number HDD DOOR 42.PH702.003 MINI DOOR 42.PH702.004 HDD BRACKET 33.PH702.003 HDD CONNECTOR 20.PH702.001 MINI CARD BRACKET 33.PH702.004 LAUNCH COVER - BT, WLAN, REPLICATE 60.PH702.003 FP-TP BRACKET 33.PFQ02.001 T/P BRACKET 33.PH702.005 MEDIA COVER 60.PH702.004 VR BUTTON - VOLUME CONTROL 60.PH702.005...
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CATEGORY Description Acer Part Number KEYBOARD Keyboard ACER AC4B SM50 Internal 14 KB.I140A.031 Standard 86KS Black US International Backlit Keyboard ACER AC4B SM50 Internal 14 KB.I140A.016 Standard 86KS Black Greek Backlit Keyboard ACER AC4B SM50 Internal 14 KB.I140A.007 Standard 86KS Black Arabic Backlit Keyboard ACER AC4B SM50 Internal 14 KB.I140A.011...
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CATEGORY Description Acer Part Number Keyboard ACER AC4B SM50 Internal 14 KB.I140A.033 Standard 87KS Black US w/ Canadian French Backlit Keyboard ACER AC4B SM50 Internal 14 KB.I140A.009 Standard 87KS Black Brazilian Portuguese Backlit Keyboard ACER AC4B SM50 Internal 14 KB.I140A.010...
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CATEGORY Description Acer Part Number HEATSINK CPU THERMAL MOUDLE - CAF 60.PH702.008 CPU THERMAL MOUDLE - ARRANDALE 60.PMV02.003 SPEAKER 23.PH702.001 SPEAKER R&L 23.PH702.002 SUB WOOFER 23.PH702.003 MISCELLANEOUS NAME PLATE-AS5942 40.PMV02.001 LCD SCREW RUBBER-PLASTIC 47.PH702.001 LCD SCREW MYLAR-PLASTIC 47.PH702.002 LOGIC UP PC PLATE-1-Lock Media Cover to 47.PJL02.001...
Appendix A Model Definition and Configuration Aspire 5942 Series Acer Model Country Description Part No AS5942G- S2.PR5 AS5942G-724G64Bn W7HP64AWW1 MC 332G25Bi 02.001 M96PRO1GBCFPbkQ_V3 2*2G/640/BT/ 8L2.4/5R/cb_bgn_FP_1.0D_GEb_ES62RO Media Review Sku AS5942G- S2.PR4 AS5942G-332G25Bi LINPUSAWW1 332G25Bi 0C.001 M96PRO1GBCFPbk_V3 2*1G/250/BT/6L2.2/ 5R/cb_abgn_FP_1.0D_GEb_EN11 AS5942G- GCTWN S2.PR3...
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Acer Model Country Description Part No AS5942G- EMEA Germany LX.PM AS5942G-724G64Bn W7HP64ATDE1 MC 334G32Mn N02.01 MADISON_PRO1GBCFPbkQ_V3 2*2G/640/ BT/8L2.4/5R/cb_bgn_FP_1.0D_GEb_DE11 AS5942G- EMEA Denmark LX.PM AS5942G-728G64Bn W7HP64ATDK2 MC 334G32Mn N02.02 MADISON_PRO1GBCFPbkQ_V3 2*4G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_ENS1 AS5942G- CHINA China LX.PM AS5942G-724G64Mn W7HP64SCATCN1 334G32Mn N02.12 MC MADISON_PRO1GBCFPbkQ_V3 2*2G/ 640/BT/6L2.2/5R/...
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Acer Model Country Description Part No AS5942G- Indonesia LX.PM AS5942G-724G64Mn EM W7HP64EMATID1 334G32Mn N02.02 MC MADISON_PRO1GBCFPbkQ_V3 2*2G/ 640/BT/6L2.2/5R/ cb_bgn_FP_1.0D_GEb_ID21 AS5942G- Philippines LX.PM AS5942G-724G50Wn EM 334G32Mn N07.00 W7UT64EMATPH1 MC MADISON_PRO1GBCFPbkQ_V3 2*2G/ 500_L/BT/8L2.4/5R/ cb_bgn_FP_1.0D_GEb_ES61 AS5942G- Philippines LX.PM AS5942G-724G64Wn EM 334G32Mn N07.00 W7UT64EMATPH1 MC MADISON_PRO1GBCFPbkQ_V3 2*2G/640/ BT/8L2.4/5R/cb_bgn_FP_1.0D_GEb_ES61...
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Acer Model Country Description Part No AS5942G- EMEA South Africa LX.PM AS5942G-728G64Bn EM W7HP64EMATZA2 334G50Mn N02.11 MC MADISON_PRO1GBCFPbkQ_V3 2*4G/ 640/BT/6L2.2/5R/ cb_bgn_FP_1.0D_GEb_ES61 AS5942G- EMEA Turkey LX.PM AS5942G-728G64Bn EM W7HP64EMATTR1 334G50Mn N02.11 MC MADISON_PRO1GBCFPbkQ_V3 2*4G/ 640/BT/6L2.2/5R/ cb_bgn_FP_1.0D_GEb_TR31 AS5942G- EMEA Middle East LX.PM...
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Acer Model Country Description Part No AS5942G- EMEA Belgium LX.PM AS5942G-728G64Bn W7HP64ATBE1 MC 334G50Mn N02.09 MADISON_PRO1GBCFPbkQ_V3 2*4G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_NL11 AS5942G- EMEA Switzerland LX.PM AS5942G-728G64Bn W7HP64ATCH1 MC 334G50Mn N02.09 MADISON_PRO1GBCFPbkQ_V3 2*4G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_IT41 AS5942G- EMEA Luxembourg LX.PM AS5942G-728G64Bn W7HP64ATLU3 MC 334G50Mn N02.09 MADISON_PRO1GBCFPbkQ_V3 2*4G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_IT41...
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Acer Model Country Description Part No AS5942G- EMEA Greece LX.PM AS5942G-728G64Bn W7HP64ATGR1 MC 334G50Mn N02.08 MADISON_PRO1GBCFPbkQ_V3 2*4G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_EL31 AS5942G- EMEA Austria LX.PM AS5942G-728G64Bn W7HP64ATAT1 MC 334G50Mn N02.08 MADISON_PRO1GBCFPbkQ_V3 2*4G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_DE61 AS5942G- EMEA France LX.PM AS5942G-728G64Bn W7HP64ATFR1 MC 334G50Mn N02.07 MADISON_PRO1GBCFPbkQ_V3 2*4G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_FR21...
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Acer Model Country Description Part No AS5942G- EMEA Middle East LX.PM AS5942G-724G64Bn EM 434G50Bn N02.06 W7HP64EMATME3 MC MADISON_PRO1GBCFPbkQ_V3 2*2G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_ES81 AS5942G- EMEA Middle East LX.PM AS5942G-724G64Bn EM 434G50Bn N02.06 W7HP64EMATME6 MC MADISON_PRO1GBCFPbkQ_V3 2*2G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_ES61 AS5942G- EMEA South Africa LX.PM AS5942G-724G64Bn EM W7HP64EMATZA4 434G50Bn N02.06...
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Acer Model Country Description Part No AS5942G- EMEA Israel LX.PM AS5942G-724G64Bn W7HP64ATIL1 MC 434G64Mn N02.05 MADISON_PRO1GBCFPbkQ_V3 2*2G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_HE11 AS5942G- EMEA Portugal LX.PM AS5942G-724G64Bn W7HP64ATPT1 MC 434G64Mn N02.04 MADISON_PRO1GBCFPbkQ_V3 2*2G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_PT11 AS5942G- EMEA Cyprus LX.PM AS5942G-724G64Bn W7HP64ATCY1 MC 434G64Mn N02.04 MADISON_PRO1GBCFPbkQ_V3 2*2G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_ES61...
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Acer Model Country Description Part No AS5942G- Singapore LX.PM AS5942G-726G64Mi W7HP64ATSG1 MC 434G64Mn N02.02 MADISON_PRO1GBCFPbkQ_V3 4G+2G/ 640/BT/8L2.4/5R/ cb_abgn_FP_1.0D_GEb_ES61 AS5942G- Singapore LX.PM AS5942G-728G64Mi W7HP64ATSG1 MC 434G64Mn N02.02 MADISON_PRO1GBCFPbkQ_V3 2*4G/640/ BT/8L2.4/5R/cb_abgn_FP_1.0D_GEb_ES61 AS5942G- Thailand LX.PM AS5942G-724G50Mi LINPUSATH1 434G64Mn N0C.00 MADISON_PRO1GBCFPbkQ_V3 1*4G/ 500_L/BT/8L2.4/5R/ cb_abgn_FP_1.0D_GEb_TH51...
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Acer Model Country Description Part No AS5942G- EMEA Ukraine LX.PMT AS5942G-434G64Mn W7HP64RUATUK1 434G64Mn 02.110 MC MADISON_PRO1GBCFPbk_V3 2*2G/ 640/BT/6L2.2/5R/ cb_bgn_FP_1.0D_GEb_RU61 AS5942G- EMEA Denmark LX.PMT AS5942G-434G50Mn W7HP64ATDK2 MC 434G64Mn 02.022 MADISON_PRO1GBCFPbk_V3 2*2G/500_L/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_ENS1 AS5942G- EMEA Sweden LX.PMT AS5942G-434G50Bn W7UT64ATSE1 MC 434G64Mn 07.007 MADISON_PRO1GBCFPbk_V3 2*2G/500_L/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_FI11...
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Acer Model Country Description Part No AS5942G- EMEA Greece LX.PMT AS5942G-434G64Bn W7HP64ATGR1 MC 522G32Mn 02.019 MADISON_PRO1GBCFPbk_V3 2*2G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_EL31 AS5942G- EMEA Russia LX.PMT AS5942G-434G50Mi W7HP64RUATRU1 MC 522G32Mn 02.024 MADISON_PRO1GBCFPbk_V3 2*2G/500_L/ BT/6L2.2/5R/cb_bg_FP_1.0D_GEb_RU11 AS5942G- EMEA Russia LX.PMT AS5942G-334G50Mi W7HP64RUATRU1 MC 522G50Bn 02.023 MADISON_PRO1GBCFPbk_V3 2*2G/500_L/ BT/6L2.2/5R/cb_bg_FP_1.0D_GEb_RU11...
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Acer Model Country Description Part No AS5942G- EMEA Middle East LX.PMT AS5942G-434G64Mn EM 524G50Mn 02.108 W7HP64EMATME4 MC MADISON_PRO1GBCFPbk_V3 2*2G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_RU61 AS5942G- EMEA South Africa LX.PMT AS5942G-434G64Mn EM 524G50Mn 02.106 W7HP64EMATZA2 MC MADISON_PRO1GBCFPbk_V3 2*2G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_ES61 AS5942G- EMEA Turkey LX.PMT AS5942G-434G64Mn EM 524G64Bn 02.105...
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Acer Model Country Description Part No AS5942G- EMEA Poland LX.PMT AS5942G-434G64Mn W7HP64ATPL1 MC 722G32Bi 02.093 MADISON_PRO1GBCFPbk_V3 2*2G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_PL11 AS5942G- EMEA Holland LX.PMT AS5942G-434G64Mn W7HP64ATNL1 MC 722G32Bn 02.092 MADISON_PRO1GBCFPbk_V3 2*2G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_NL11 AS5942G- EMEA Belgium LX.PMT AS5942G-434G64Mn W7HP64ATBE1 MC 722G50Mi 02.091 MADISON_PRO1GBCFPbk_V3 2*2G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_NL11...
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Acer Model Country Description Part No AS5942G- EMEA Spain LX.PMT AS5942G-434G64Mn W7HP64ATES1 MC 724G64Bi 02.077 MADISON_PRO1GBCFPbk_V3 2*2G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_ES51 AS5942G- EMEA Eastern LX.PMT AS5942G-434G64Mn W7HP64ATEU7 MC 724G64Bi Europe 02.075 MADISON_PRO1GBCFPbk_V3 2*2G/640/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_ENQ1 AS5942G- EMEA Serbia/ LX.PMT AS5942G-434G64Mn W7HP64ATCS1 MC 724G64Bn Macedonia 02.074...
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Acer Model Country Description Part No AS5942G- EMEA Germany LX.PMT AS5942G-334G50Mn W7HP64ATDE1 MC 724G64Bn 02.060 MADISON_PRO1GBCFPbk_V3 2*2G/500_L/ 6L2.2/5R/cb_bgn_FP_1.0D_GEb_DE11 AS5942G- EMEA South Africa LX.PMT AS5942G-334G50Mn EM 724G64Bn 02.059 W7HP64EMATZA1 MC MADISON_PRO1GBCFPbk_V3 2*2G/500_L/ 6L2.2/5R/cb_bgn_FP_1.0D_GEb_ES81 AS5942G- EMEA Middle East LX.PMT AS5942G-334G50Mn EM 724G64Bn 02.058...
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Acer Model Country Description Part No AS5942G- EMEA LX.PMT AS5942G-334G50Mn W7HP64ATGB1 MC 724G64Bn 02.045 MADISON_PRO1GBCFPbk_V3 2*2G/500_L/ 6L2.2/5R/cb_bgn_FP_1.0D_GEb_EN11 AS5942G- EMEA Eastern LX.PMT AS5942G-334G50Mn W7HP64ATEU5 MC 724G64Bn Europe 02.044 MADISON_PRO1GBCFPbk_V3 2*2G/500_L/ 6L2.2/5R/cb_bgn_FP_1.0D_GEb_RO11 AS5942G- EMEA Eastern LX.PMT AS5942G-334G50Mn W7HP64ATEU5 MC 724G64Bn Europe 02.043 MADISON_PRO1GBCFPbk_V3 2*2G/500_L/ 6L2.2/5R/cb_bgn_FP_1.0D_GEb_PL71...
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Acer Model Country Description Part No AS5942G- EMEA Turkey LX.PMT AS5942G-334G32Mn EM 724G64Bn 02.028 W7HP64EMATTR1 MC MADISON_PRO1GBCFPbk_V3 2*2G/320/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_TR31 AS5942G- Malaysia LX.PMT AS5942G-524G50Bn EM 724G64Bn 02.026 W7HP64EMATMY1 MC MADISON_PRO1GBCFPbk_V3 2*2G/500_L/ BT/6L2.2/5R/cb_GN_FP_1.0D_GEb_ES61 AS5942G- GCTWN S2.PMT AS5942G-523G32Bi LINPUSAWW1 724G64Bn 0C.001 MADISON_PRO1GBCFPbk_V3 2G+1G/320/ BT/6L2.2/5R/cb_abgn_FP_1.0D_GEb_ENX1...
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Acer Model Country Description Part No AS5942G- EMEA Spain LX.PM AS5942G-434G64Mn W7UT64ATES1 MC 726G64Bn R07.00 MADISON_PRO1GBCPbk_V3 2*2G/640/BT/ 6L2.2/5R/cb_bgn_1.0D_GEb_ES51 AS5942G- EMEA Spain LX.PM AS5942G-334G50Mn W7UT64ATES1 MC 726G64Bn R07.00 MADISON_PRO1GBCPbk_V3 2*2G/500_L/ BT/6L2.2/5R/cb_bgn_1.0D_GEb_ES51 AS5942G- EMEA France LX.PM AS5942G-524G64Mn W7HP64ATFR1 MC 726G64Bn R02.00 MADISON_PRO1GBCPbk_V3 2*2G/640/BT/ 6L2.2/5R/cb_bgn_1.0D_GEb_FR21...
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Acer Model Country Description Part No AS5942G- EMEA Eastern LX.PM AS5942G-334G32Mn W7HP64ATEU5 MC 728G64Bn Europe S02.02 MADISON_PRO1GBCbk_V3 2*2G/320/ 6L2.2/5R/cb_GN_1.0D_GEb_RO11 AS5942G- EMEA Eastern LX.PM AS5942G-334G32Mn W7HP64ATEU5 MC 728G64Bn Europe S02.02 MADISON_PRO1GBCbk_V3 2*2G/320/ 6L2.2/5R/cb_GN_1.0D_GEb_PL71 AS5942G- EMEA Czech LX.PM AS5942G-334G32Mn W7HP64ATCZ2 MC 728G64Bn S02.01...
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Acer Model Country Description Part No AS5942G- CHINA Hong Kong LX.PM AS5942G-522G32Mn W7HP64ATHK2 MC 728G64Bn S02.00 MADISON_PRO1GBCbk_V3 1*2G/320/BT/ 6L2.2/5R/cb_GN_1.0D_GEb_ZH34 AS5942G- GCTWN S2.PM AS5942G-523G25Bi LINPUSAWW1 728G64Bn S0C.00 MADISON_PRO1GBCbk_V3 2G+1G/250/ BT/6L2.2/5R/cb_abgn_1.0D_GEb_ENX1 AS5942G- EMEA Czech LX.PS5 AS5942G-728G64Bn W7HP64ATCZ2 MC 728G64Bn 02.004 MADISON_PRO1GBTCFPbkQ_V3 2*4G/ 640/BT/8L2.4/5R/cb_bgn_DVBT...
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Acer Model Country Description Part No AS5942G- Singapore LX.PM AS5942G-544G50Mn W7HP64ATSG1 MC 728G64Bn W02.00 PARK_XT512CFPbk_V3 2*2G/500_L/BT/ 6L2.2/5R/cb_bgn_FP_1.0D_GEb_ES61 AS5942G- Indonesia LX.PM AS5942G-524G50Mn EM W7HP64EMATID1 728G64Bn W02.00 MC PARK_XT512CFPbk_V3 2*2G/500_L/ BT/6L2.2/5R/cb_bgn_FP_1.0D_GEb_ID21 AS5942G- GCTWN S2.PM AS5942G-522G32Bi LINPUSAWW1 728G64Bn W0C.00 PARK_XT512CFPbk_V3 2*1G/320/BT/6L2.2/ 5R/cb_abgn_FP_1.0D_GEb_ENX1 AS5942G- GCTWN S2.PM...
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system ® ® functions are tested under Windows 7 environment with backwards compatibility to Windows XP Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Microsoft Windows 7 Environment Test ® ® BRAND Type Description Adapter DELTA Adapter DELTA 90W 19V 1.7x5.5x11 Blue ADP-90CD DB A, LV5 LED LF HIPRO Adapter HIPRO 90W 19V 1.7x5.5x11 Blue HP-A0904A3 B1LF, LV5 LED LF LITE-ON Adapter LITE-ON 90W 19V 1.7x5.5x11 Blue PA-1900-34AR, LV5 LED LF Audio Codec Realtek...
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BRAND Type Description SONY NBDCB4XS ODD SONY BD COMBO 12.7mm Tray DL 4X BC-5500H LF W/ O bezel SATA (HF + Windows 7) SONY NBDCB4XS ODD SONY BD COMBO 12.7mm Tray DL 4X BC-5500S LF W/ O bezel FW 1.E1 SATA (Windows 7) SONY NSM8XS ODD SONY Super-Multi DRIVE 12.7mm Tray DL 8X AD-7580S...
This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d.
Index DIMM Modules AFLASH Utility Removing Display Battery Pack display Removing hotkeys BIOS ROM size ROM type EasyTouch Failure vendor Euro Version Express Dummy Card 23–31 BIOS Utility Removing Advanced External Module Disassembly Boot Exit Flowchart Navigating Onboard Device Configuration Power Features Save and Exit...
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Removing Internal Speaker Failure Replacing Model Definition Modem Failure Jumper and Connector Locations MXM Card Top View Removing Keyboard Removing No Display Issue num lock Keyboard Failure on indicator Launch Board Removing Replacing Removing LCD Failure ODD Failure LCD Module Online Support Information Removing Optical Drive Module...
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23–31 Removing BIOS Replacing speakers hotkey VGA Card Subwoofer Removing Removing VGA/MXM Card Replacing Replacing System Volume Control Board Block Diagram Removing Replacing Test Compatible Components Windows 2000 Environment Test Thermal Grease Thermal Module Wireless Function Failure Removing WLAN Board Replacing WLAN Cover Thermal Unit Failure...