Model 29585
Telephone Network Information
Should your equipment cause trouble on your line which may harm the telephone
Call Waiting
network, the telephone company, where practicable, may notify you that temporary
discontinuance of service may be required. Where prior notice is not practicable and
Caller ID Speakerphone
the circumstances warrant such action, the telephone company may temporarily
discontinue service immediately.
with 12 Number Memory
The telephone company may make changes in its communications facilities,
equipment, operations or procedures where such action is required in the operation
of its business. If these changes are expected to affect the use or performance of your
User's Guide
telephone equipment, the telephone company will likely give you adequate notice to
allow you to maintain uninterrupted service.
Notice must be given to the telephone company upon termination of your telephone
from your line.
REN Number
On the bottom of this equipment is a label indicating, among other information, the
Ringer Equivalence Number (REN) for the equipment.
The REN is useful in determining the number of devices you may connect to your
telephone line and still have all of these devices ring when your telephone number is
called. In most (but not all) areas, the sum of the RENs of all devices connected to one
line should not exceed 5. To be certain of the number of devices you may connect to
your line as determined by the REN, you should contact your local telephone company.
REN Number is located on the cabinet bottom.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with a minimum distance of 20
centimeters between the radiator and your body. This transmitter must not be co-located or
operated in conjunction with any other antenna or transmitter.
CAUTION:
RISK OF ELECTRIC SHOCK
THE LIGHTNING
CAUTION: TO REDUCE THE
WARNING: TO
FLASH AND ARROW
RISK OF ELECTRIC SHOCK, DO
HEAD WITHIN THE
NOT REMOVE COVER (OR
PREVENT FIRE OR
TRIANGLE IS A
BACK). NO USER
ELECTRICAL SHOCK
WARNING SIGN
SERVICEABLE PARTS INSIDE.
ALERTING YOU OF
REFER SERVICING TO
HAZARD, DO NOT
"DANGEROUS
QUALIFIED SERVICE
EXPOSE THIS
VOLTAGE" INSIDE
PERSONNEL.
THE PRODUCT.
PRODUCT TO RAIN
OR MOISTURE.
SEE MARKING ON BOTTOM / BACK OF PRODUCT
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the
IMPORTANT SAFETY INSTRUCTIONS provided with this product
and save them for future reference.
Short Glossary of Terminology Used in this Manual
Hook switch. The part of the phone that pops up to activate the phone line when the
Important Information
handset is lifted from the base.
NOTICE: This product meets the applicable Industry Canada technical specifications.
Off-hook. A term used to describe the phone in its active mode when the handset is off
of the base cradle or when the speaker button is pressed.
Operation is subject to the following two conditions: (1) This device may not cause
On-hook. A term used to describe the phone in an inactive mode.
interference, and (2) This device must accept any interference, including interference
that may cause undesired operation of the device.
Before You Begin
The equipment must be installed using an acceptable method of connection. The
Parts Checklist
customer should be aware that compliance with the above conditions may not prevent
degradation of service in some situations.
Make sure your package includes the following items:
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations made by the
user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe systems, if present,
are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as appropriate.
Base
Handset Cord
NOTES: This equipment may not be used on coin service provided by the telephone
company.
Handset
Interference Information
This equipment generates and uses radio frequency energy which may interfere
Telephone Jack Requirements
with residential radio and television reception if not properly installed and used in
accordance with instructions contained in this manual. Reasonable protection against
To use this phone, you need an RJ11C type modular telephone jack,
which might look like the one pictured here, installed in your home. If
such interference is ensured, although there is no guarantee this will not occur in a
given installation. If interference is suspected and verified by switching this equipment
you don't have a modular jack, call your local phone company to find
on and off, the user is encouraged to try to correct the interference by one or more of
out how to get one installed.
Important Installation Information
the following measures: Reorient the radio/television receiver's antenna, relocate the
equipment with respect to the receiver, plug the equipment and receiver into separate
CAUTION: Disconnect the phone cord from the wall outlet before
circuit outlets. The user may also wish to consult a qualified radio/television technician
installing or replacing the batteries.
for additional suggestions. This equipment has been fully tested and complies with all
limits for Class B computing devices pursuant to part 15 FCC Rules and Regulations.
• Never install telephone wiring during a lightning storm.
• Never touch uninsulated telephone wires or terminals, unless the telephone line has
been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
Visit our website at: www.GE.com/phones
• Never install telephone jacks in wet locations unless the jack is specifically designed
for wet locations.
• Temporarily disconnect any equipment connected to the phone, such as faxes, other
phones, or modems.
Thomson Multimedia Ltd.
30 Eglinton Ave W., Suite 304
Mississauga, ON Canada L5R 3E7
Model 29585
© 2008 Thomson Multimedia Ltd.
00024062 (Rev 0 Can E/F)
Trademark(s) ® Registered
08-06
Printed in China
Marque(s) ® déposée(s)
Base Layout
Telephone Basics
You can use the telephone by speaking into and listening through the handset, or by
memory store
review (3/4)
using the speakerphone.
display
buttons
buttons
Receiving a Phone Call
mute
1. Lift the handset or press the speaker button to answer the call.
button
2. Replace the handset in the cradle or press the speaker button to hang up.
speaker
Making a Phone Call
button
1. Lift the handset or press the speaker button. Wait for a dial tone.
2. Dial the telephone number you want to call.
VOL (+/-)
buttons
3. Replace the handset in the cradle, or press the speaker button to hang up.
Volume
ringer
volume
You may adjust the handset and speakerphone volume independently with the
switch
VOL ( - or + ) buttons. Both handset receiver volume level and speakerphone volume
delete
level are saved in memory.
button
Adjusting the Handset Receiver Volume
menu
While using the handset, you can adjust the speaker volume by pressing the
button
VOL ( - or + ) buttons. The screen displays REC (Handset Receiver) volume.
store
Adjusting the Speakerphone Volume
button
While using the speakerphone, you can adjust the speaker volume by pressing the
VOL ( - or + ) buttons. The screen displays SPK volume level.
NOTE: Both handset receiver and speakerphone volume return to the
default setting (low) if the unit's power is reset.
flash/exit
Redial
dial
redial/pause
button
button
button
*tone
#
You may redial the last number you called by pressing the redial button after you hear
button
button
a dial tone.
NOTE: The redial feature holds the last number (up to 32 digits) that
you dialed in memory. If you pressed any other numbers after dialing
Installing and Replacing the Batteries
the phone number (for example, when accessing a voice-menu system)
then those numbers are also dialed.
Your Caller ID phone uses 4 AA-size alkaline batteries for receiving and storing Caller ID
Mute
records and for storing the numbers you use for memory dialing, pulse dialing, and redial.
Use the mute button to interrupt a phone conversation to talk privately with someone
IMPORTANT: You will have approximately 90 seconds to replace
else in the room. A conversation can be muted while using the speakerphone or
the batteries before the memories stored are lost. Please read the
DO NOT OPEN
handset.
instructions before replacing the batteries and have the batteries
THE EXCLAMATION
POINT WITHIN THE
1. Press the mute button. The mute indicator illuminates.
ready to be inserted beforehand.
TRIANGLE IS A
WARNING SIGN
2. Press mute again to turn it off.
ALERTING YOU OF
IMPORTANT
IMPORTANT: If you are not going to use the telephone for more than
INSTRUCTIONS
NOTE: Switching from speakerphone to handset cancels mute.
30 days, remove the batteries because they may leak and damage the
ACCOMPANYING
THE PRODUCT.
Flash
unit.
Press flash/exit to activate special features of your telephone network, such as call
1. If the telephone line cord is connected, disconnect it from the base unit.
transfer, or special services from your local telephone company, such as call waiting.
2. Release latch on battery compartments and remove cover.
Temporary Tone Dialing
3. Insert 4 AA-size alkaline batteries as shown on the
diagram in the battery compartments.
If you have pulse (rotary) service and want to access customer calling services (such
as telebanking and long distance services) that require tone dialing, you can use this
4. Snap the battery compartment doors back into place
and replace the mounting bracket.
feature to temporarily change from pulse to tone service.
After dialing the telephone number and connecting to the customer calling service,
5. If the line cord was previously connected, re-attach it to
the unit and check your memory locations.
1. Press and release the *tone button.
NOTE: If the low battery icon appears in the
2. When you hang up, the telephone automatically returns to pulse dialing mode.
display, you need to replace the batteries. It is
Speakerphone Basics
important that you replace the batteries as soon
as possible in order to maintain Caller ID operation.
Location
Installing the Phone
Your phone features a speakerphone for ease of use and convenience during a phone
conversation. At any time during a conversation, you can lift the handset to stop using
Your phone should be placed on a level surface, such as a desk or table top, or you can
the speakerphone. Likewise, when you are using the handset, press the speaker button
mount it on a wall. A wall mounting pedestal is packaged with your phone.
and place the handset in the cradle to switch to the speakerphone.
Connecting the Handset
For best speakerphone performance, avoid the following:
1. Connect one end of the coiled handset cord to the jack on the handset.
• Areas with high background noise. (The microphone might pick up these sounds and
2. Plug the other end of the coiled handset cord to the jack on the base.
prevent the speakerphone from going into the receiving mode when you finish talking.)
3. Place the handset in the cradle.
• Surfaces affected by vibration.
Connecting the Telephone Line
• Recessed areas such as in a corner, under a cupboard, or next to a cabinet, which
can generate an echo effect.
1. Connect one end of the straight telephone line cord to the jack on the back of the base.
Speakerphone Use
2. Connect the other end to a wall phone jack.
3. Set the ringer volume switch located
Note the following guidelines when using the speakerphone:
2-Wire
at the back of the base to the desired
• The speakerphone works similar to a two-way radio in that you can only listen or talk
Telephone Line
loudness.
at one time.
Bracket/Wall
Cord
Mounting
OFF - Telephone will not ring.
• Stay reasonably close to the phone so that you can be clearly heard by the person to
Pedestal
LO - Sound will be lowest.
whom you are talking.
HI - Sound will be loudest.
• You can adjust the speaker volume by pressing the VOL ( - or + ) buttons.
NOTE: The unit is properly installed
• The speakerphone indicator light comes on when the speakerphone is in use.
Wall plate
if you pick up the handset and hear the dial tone. Otherwise, recheck
NOTE: Batteries must be installed for the speakerphone to operate.
all installation steps.
Modular
Wall Mounting
telephone
line jack
Your speakerphone can also be mounted on a wall plate (not included).
NOTE: To prevent the handset from falling out of the cradle while the
phone is hanging on the wall, you must rotate the handset hook 180°
(located on the base). (See diagram below)
Attaching the Wall Mounting Pedestal
• Rotate the hook 180°. (Refer to Dia. 1A).
• Turn the phone over so that the bottom of the base is facing
up and the thickest end is pointing away from you.
• If desired gather the extra telephone line cord together and
store inside the wall mounting pedestal, and then thread
the line cord through the grooves on the pedestal according
to the illustration.
• With the rounded end of the pedestal pointing upward,
(Dia. 1A)
insert the tab on the end of the pedestal into the middle slot
on the bottom of the base, then push the pedestal
down until the two tabs on the left and right corners of
the pedestal snap (lock) into the two lower slots on the
bottom of the base.
• Slip the mounting holes over the wall plate posts and
firmly slide the unit down into place (wall plate not
included).
Caller ID (CID) Features
Setting Up the Caller ID Menu
IMPORTANT: In order to use all of the features of this telephone, you
You should not plug the telephone into the modular jack while setting up the Caller ID
must subscribe to two separate services available from your local
menu.
telephone company: the standard Name/Number Caller ID Service
1. Press the menu button to enter the menu feature configuration mode.
to know who is calling when the phone rings and Caller ID with Call
# 1. >ENG FRA ESP (CID language default English)
Waiting Service to know who is calling while you are on the phone.
# 2. CONTRAST (default level is 3)
CID Summary Screen
# 3. LOCAL AREA CODE
The Summary Screen shows the current time, date, and number of new calls to review. It
# 4. TONE PULSE (Default is tone dialing).
is displayed until any button is pressed.
2. Press the menu button to scroll through the 4 menu screens.
NOTE: The number of new calls is displayed until all new calls have been
3. Use the 3 or 4 buttons to select the desired setting.
reviewed.
NOTE: You have 20 seconds following an entry before the phone
returns to the Summary Screen.
Display Language
This adjustment allows you to display the Caller ID prompts in English, French, or
Spanish.
1. Press the menu button until the screen displays ENG FRA ESP.
2. Use the review 3 or 4 buttons to select ENG, FRA or ESP.
3. Press the menu button again to save.
Contrast
This adjustment allows you to adjust the contrast of the display.
1. Press the menu button until the screen displays CONTRAST.
Receiving and Storing CID Calls
2. Use the review 3 or 4 buttons to select level 1, 2, 3, 4, or 5.
3. Press the menu button again to save.
This units receives and displays information transmitted by your local company.
This information can include the phone number,date, and time ;or the name , phone
Local Area Code
number, date, and time. The unit can store up to 75 calls for later review. When the
The telephone uses the programmed area codes to determine the number format to
memory is full, a new call automatically replaces the oldest call in memory. The screen
display when a valid Caller ID signal is received. Numbers that match the local area
displays NEW for calls received that have not been reviewed. The screen displays REPT
code are displayed as seven digits and are used for dialing back previous numbers.
for calls received more than once which have not been reviewed.
Entering your local area code will also help you immediately know if the call is local or
Reviewing CID Records
long distance when viewing the CID records in the display.
• Press the review 3 or 4buttons to view the call records.
NOTE: If you make a mistake and want to start over again, press the
• Press the review 4 button to scroll through the call records from the most recent to
delete button to erase all of the digits.
the oldest.
1. Press the menu button until the screen displays LOCAL AREA CODE.
• Press the review 3 button to scroll through the call records from the oldest to the
2. Use the number keys to enter the Local Area Code you want.
newest.
3. Press the menu button to save.
• When all of the records have been viewed, The screen displays START/END.
Dialing Mode
Deleting CID Records
This adjustment allows you to select tone (touch-tone) or pulse (rotary) dialing.
• To delete the record shown in the display, press the delete button once.
1. Press the menu button until the screen displays TONE PULSE.
• To delete all records while reviewing, press and hold the delete button for about
2. Press the review 3 or 4buttons to show the current dialing mode. The default is
three seconds. The screen displays DELETE ALL?. Press delete again to complete.
TONE dialing.
Dialing Back
3. To change the dialing mode, press the review 3 or 4 buttons. The display
When reviewing Caller ID records, you can dialback the numbers on the display by
alternates between the two modes.
pressing the dial button.
4. Press the menu button again to save.
NOTE: If the screen displays PICKUP PHONE, no other changes to
NOTE: The phone will exit Set Up after 20 seconds if no buttons are
the number can be made. The information sent from the telephone
pressed.
company is known to be a valid number for dialing back (used only
REMINDER: The time and date are programmed automatically when
in very limited areas). Once you pickup the phone, the number is
the first Caller ID record is successfully received after set up.
automatically dialed.
Memory
If You Programmed Your Local Area Code
1. Use the review 3 or 4 buttons to display the number you want to dial.
You may store information in any of the following memory locations: 0 to 9, A, B, and C .
2. Press the dial button.
See "Storing a Pause in Memory" and "Temporary Tone Dialing" for more information.
Storing a Name and Number in Memory
• If you see a number with seven digits (i.e. 555-1234), then the call is from within your
area code. However, this does not guarantee the call is a local call.
1. Press the store button. The screen displays LOCATION?.
• If you see a number with 11 digits (i.e. 1-234-555-1234), then the call is not from
2. Press the desired memory location (0-9, A, B, C).
within your area code.
NOTE: You may select memory locations by pressing review 3 or 4
NOTE: A timer (10 seconds on-hook and 3 seconds off-hook) located
buttons to scroll through the memory locations or press the 0 - 9, A, B,
in the upper right side of the display will start, letting you know how
C.
much time is left until the unit returns to the Summary Screen.
3. Press the store button again to confirm the memory location.
3. If you are at on-hook and the screen displays PICKUP OR ADJ, you can adjust the
NOTE: If necessary, to erase existing memories, or if you make a
phone number format by pressing the dial button. If the phone is off-hook and
mistake, use the delete button.
the screen displays ADJUST, you can adjust the phone number format by pressing
4. Use the number keys to enter the telephone number (up to 32 digits) and press the
the dial button. For example, sometimes a 7-digit local number cannot be dialed
store button to save. (The unit will not dial a phone number in this mode.) The cursor
because it requires a 10-digit or 11-digit format. Press the dial button repeatedly to
automatically moves to the text line for name entry.
scroll through the 7, 10, and 11-digit numbers.
7-digits:
5. Use the number keys to enter the name of the person associated with the telephone
7-digit telephone number (i.e. 555-5555)
number you just entered. More than one letter is stored in each of the number keys.
10-digits:
3-digit area code + 7-digit telephone number (i.e. 425-555-5555)
For example, to enter the name BILL SMITH, press the 2 key twice for the letter B.
11-digits:
long distance code 1 + 3-digit area code + 7-digit telephone
Press the 4 key 3 times for the letter I. Press the 5 key 3 times for the letter L.
number (i.e. 1-425-555-5555)
NOTE: The flashing cursor automatically moves to the next position or
4. To dial the displayed number, and the phone is on-hook, pick up the handset or press
you may press the review3 or 4 buttons to move the cursor to the
the speaker button before the timer reaches 0. If the phone is off-hook, wait until the
next position.
time reaches 0. The screen displays NOW DIALING and the number is dialed.
Press the 5 key 3 times for the second letter L. Press the arrow key (4) two times to
If You Did Not Program Your Local Area Code
insert a space, and press the 7 key 4 times for the letter S. Press the 6 key once for
1. Use the review 3 or 4 buttons to display the number you want to dial. You will only
the letter M. Press the 4 key 3 times for the letter I. Press the 8 key for the letter T.
see 10-digit numbers (i.e. 234- 555-1234).
Press the 4 key twice for the letter H.
2. See steps 2 through 4 in the previous section to complete the dialback process.
6. Press the store button to save the name.
7. To enter another name and number in a different memory location, return to step 1
and repeat the process.
Changing a Stored Number
Repeat the storage sequence under "Storing A Name and Number in Memory", and use
the delete button to delete the old number before entering the new number.
Erasing a Stored Number
1. Press the store button.
2. Press the memory location (0-9, A, B, C) to be erased.
3. Press the delete button.
Copying Caller ID Memories to User Memory
Troubleshooting Tips
1. Press the review 3 or 4 buttons to view the caller number and name you want to
No Dial Tone
copy.
• Check all cabling to make sure that all connections are secure and not damaged.
2. Press the store button.
• Check hook switch: Does it fully extend when handset is lifted from cradle?
3. Press the memory location (0-9, A, B, C). The number flashes if there is a number
No Display
already stored in the memory location.
• Replace the batteries.
4. Press the store button to enter the edit mode, and then press the store button again
to edit the name.
• Check for proper battery installation.
NOTE: You may select a different memory location by pressing review
No Information is Shown After the Phone Rings
3 or 4 buttons to scroll through the memories or press a number
• Are you subscribed to Caller ID service from your local telephone company?
key (0-9, A, B, C).
• Be sure to wait until the second ring before answering.
5. Press the store button to confirm and save, and wait for three seconds to exit.
Phone Dials in Pulse with Tone Service
NOTE: If the name you want to enter is longer than 12 characters, only
• Make sure TONE PULSE is set to TONE.
the first 12 characters will be copied into memory.
Phone Won't Dial Out with Pulse Service
Storing a Redial Number to Memory
• Make sure TONE PULSE is set to PULSE.
1. Press the store button.
Phone Does Not Ring
• Make sure ringer switch is set to LO or HI.
2. Press any key (0-9, or quick call buttons A, B, or C) for the memory location. If there
is a number already stored in the memory location it will appear on the display. Use
• You may have too many extension phones on your line. Try unplugging some
the review 3 or 4 button to select a different location.
extension phones.
3. Press the store button again to confirm.
• Check for dial tone. See Troubleshooting Tips for No Dial Tone.
4. Press the redial button, and then press the store button again.
Incoming Voice Volume Low
5. Enter name, if necessary, and then press the store button to confirm.
• Are other phones off hook at same time? If so, this is normal condition as volume
NOTE: If you want to edit the number, press the store button again
drops when additional phones are used at once.
within three seconds. When you are finished, wait three seconds to
• Check the handset receiver or speaker volume.
exit.
Memory Dialing
Dialing a Number Stored in Memory While On-hook
• Make sure you entered the numbers correctly into memory.
1. Press the dial button.
General Product Care
2. To select a memory, press any number key (0-9, A, B, C). The number in that memory
To keep your phone working and looking good, follow these guidelines:
location displays.
NOTE: You may select a different memory location by pressing review
• Avoid putting it near heating appliances and devices that generate electrical noise
(for example, motors or fluorescent lamps).
3 or 4 buttons to scroll through the memories or press a number key
(0-9, A, B, C).
• DO NOT expose to direct sunlight or moisture.
• Avoid dropping and other rough treatment to the unit.
3. Press the speaker button, or pick up the handset to dial the displayed number.
• Clean with a soft cloth.
Dialing a Number Stored in Memory
• Never use a strong cleaning agent or abrasive powder because this will damage the
1. Lift the handset, or press the speaker button.
finish.
2. Press the dial button then press a memory location button.
• Retain the original packaging in case you need to ship it at a later date.
Cascade Dialing
Warranty
This process allows you to dial a succession of stored numbers from separate memory
locations. This is useful when you must dial several sequences of numbers, such as with
Thomson
Multimedia
Ltd., warrants to the purchaser or gift recipient that if any
manufacturing defect becomes apparent in this product within 1 year from the original
frequent calls via a telephone company long distance provider.
date of purchase, it will be replaced free of charge, including return transportation.
For example
Memory location
This warranty does not include damage to the product resulting from accidents, misuse
Local access number of long distance company
6
or leaking batteries.
Authorization code (ID)
7
Should your product not perform properly during the warranty period, either:
Long distance phone number
8
1. Return it to the selling dealer with proof of purchase for replacement,
1. Pick up the handset or press speaker.
OR
2. Press dial button, then press number "6" for the memory location.
2. Call 1-800-522-0338 (English) or 1-800-522-0445 (French) for instructions concerning
3. Press dial button, then press number "7" for the memory location.
where to mail the product.
4. Press dial button, then press number "8" for the memory location.
The provisions of this written warranty are in addition to and not a modification of or
5. The number dials automatically.
subtraction from the statutory warranties and other rights and remedies contained
Storing a Pause in Memory
in any applicable legislation, and to the extent that any such provisions purport to
disclaim, exclude or limit any such statutory warranties and other rights and remedies,
The redial button has dual functionality and becomes a pause button when the store
such provisions shall be deemed to be amended to the extent necessary to comply
button is pressed first. It is valid only when storing a number into memory locations.
Use the redial/pause button to insert a pause when a delay is needed in an automatic
therewith.
dialing sequence. For example, when you must dial a 9 to get an outside line or when
Attach your sales receipt to this booklet for future reference. This information is
you enter codes to access your long distance company.
required if service is needed during the warranty period.
Pre-Dialing
PURCHASE DATE ________________________________________________________
1. With the handset on the cradle, enter the telephone number you wish to call. The
telephone number shows in the display.
NAME OF STORE ________________________________________________________
2. Lift the handset or press the speaker button and the number automatically dials.
NOTE: Use the delete button to delete an incorrectly entered number.
Caller ID Display Messages
The following special messages indicate the status of a message or the unit:
BLOCKED CALL
The caller of the incoming call is registered as
"Private Number" and their Caller ID information is withheld.
CALL WAITING
Indicates a call is waiting on the line.
Battery power level is low.
NO CALLS
The caller memory is empty.
START/END
You are at the beginning or the end of the Caller ID memory log.
UNKNOWN CALLER The incoming call does not have Caller ID service or their service
area is not linked to yours. If the screen displays UNKNOWN
CALLER along with a calling number, the name information for
that number was not available.