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Canon imageFORMULA DR-G1100 Production Document Scanner User Manual
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Canon imageFORMULA DR-G1100 Production Document Scanner User Manual

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Please read this manual before using the scanner.
After you finish reading this manual, keep it in a safe place for future reference.

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Summary of Contents for Canon imageFORMULA DR-G1100 Production Document Scanner

  • Page 1 User Manual Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
  • Page 2 Do not make any changes or modifications to the equipment management. unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment. Canon U.S.A. Inc. One Canon Park, Melville, NY 11747, U.S.A. Tel. No. (800)652-2666...
  • Page 3 • Canon and the Canon logo are registered trademarks, of disposed of with your household waste, according Canon Inc. in the United States and may also be trademarks to the WEEE Directive (2002/96/EC) and your or registered trademarks in other countries.
  • Page 4 CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. CANON ELECTRONICS INC. IS NOT LIABLE FOR THE STORAGE AND HANDLING OF DOCUMENTS SCANNED WITH THIS PRODUCT, OR THE STORAGE AND HANDLING OF RESULTING SCANNED IMAGE DATA.IF YOU INTEND TO DISCARD THE ORIGINALS...

  • Page 5: Preface

    Preface Thank you for purchasing the Canon imageFORMULA DR-G1130/G1100 Document Scanner. Please read this and the following manuals thoroughly before using the scanner to become acquainted with its capabilities and make the most of its many functions. After reading the manuals, store them in a safe place for future reference.

  • Page 6: Symbols Used In This Manual

    Symbols Used in This Manual How This Manual is Organized The following symbols are used in this manual to explain This manual consists of the following chapters. procedures, restrictions, handling precautions, and ■ Hardware instructions that should be observed for safety. Chapter 1 Before You Start Using the Scanner Provides an overview of the scanner WARNING...
  • Page 7 User Manual Hardware Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.

  • Page 8: Table Of Contents

    Hardware 4. Scanning ............3-13 Table of Contents About the Job Function........3-13 CapturePerfect 3.1 ..........3-14 Preface ..............iv 5. Using Patchcode Sheets (Option)....3-19 Manuals for the Scanner ......... iv About Patchcode Sheets ........3-19 Symbols Used in This Manual ........v How to Use Patchcode Sheets......
  • Page 9 Hardware Replacing Ink Cartridges ........5-16 Specifying the Printing Position ......5-18 Cleaning the Imprinter ........5-19 Imprinter Testing..........5-20 Chapter 6 Practical Examples 1. Messages ............6-2 Status Display............6-2 Error Messages ............ 6-3 2. Troubleshooting..........6-5 Trouble Categories ..........6-5 Problem and Solution ...........
  • Page 10 Chapter 1 Before You Start Using the Scanner 1. Important Safety Instructions ......1-2 Installation Location ..........1-2 Power ..............1-2 Moving the Scanner ..........1-3 Handling ..............1-3 Disposal ..............1-5 2. Features............1-6 3. Names and Functions of Parts ...... 1-10 Front View, Feeder Inlet, and Eject Outlet ..1-10 Rear View............1-11 Control Panel ............1-12...

  • Page 11: Important Safety Instructions

    Chapter 1 Before You Start Using the Scanner Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. ● Avoid locations that are subject to vibration. Installation Location ●...

  • Page 12: Moving The Scanner

    ● If you have any questions regarding the power Handling supply, contact your local authorized Canon dealer or service representative for further information. WARNING Note the following precautions whenever using the scanner.
  • Page 13 ■ Clean the scanner using a slightly dampened cloth power outlet. Then, contact your local authorized which has been well wrung out. Never use alcohol, Canon dealer or service representative to have the benzene, paint thinner, or any other flammable unit serviced.

  • Page 14: Disposal

    Chapter 1 Before You Start Using the Scanner ■ Do not wear loose clothing or jewelry that may get caught in the scanner while you are using it. This may result in personal injury. Be extra careful of neckties and long hair. If anything becomes caught in the scanner, immediately disconnect the power cord to stop the scanner.

  • Page 15: Features

    Chapter 1 Before You Start Using the Scanner Features The main features of the DR-G1130/G1100 are described below. ● Long Document Mode Scanner Features ● Variety of Scanning Modes Document sheets up to 3,000 mm long can be scanned. (See “Long Document Mode Setting” on p. 3-3.) The scanner is equipped with six scanning modes: ●...
  • Page 16 Chapter 1 Before You Start Using the Scanner ● Prescan Detection Functions ● Color Document Auto Detection At the start of scanning, this function prescans the first page of a document and pauses so that you can use the The scanner automatically detects whether documents first image to adjust the brightness and contrast before are in color, grayscale, or black and white.
  • Page 17 Chapter 1 Before You Start Using the Scanner ● Deskew ● Skip Blank Page The scanner straightens an image when it recognizes The scanner scans both sides of a document and skips from the image that the document page was fed askew. saving the image of any side it determines to be a blank page.
  • Page 18 Chapter 1 Before You Start Using the Scanner ● Making text or lines bold If any text or lines are unclear, this scanner has a function for scanning and making them bolder. ● Background smoothing This processes the background in a scanned image to make it look smoother.

  • Page 19: Names And Functions Of Parts

    Chapter 1 Before You Start Using the Scanner Names and Functions of Parts The names and functions of the DR-G1130/G1100 parts are shown below. (1) Upper Unit Front View, Feeder Inlet, and Eject Outlet Open when cleaning the rollers or paper jams. (See p.

  • Page 20: Rear View

    Chapter 1 Before You Start Using the Scanner (1) Ventilation Holes (Exhaust Fan) Rear View Exhausts heat from inside the scanner. (2) Power Connector Connect the supplied power cord here. (See p. 2-6.) (3) USB Connector (Type B) Connect the supplied USB cable here. (See p.

  • Page 21: Control Panel

    Chapter 1 Before You Start Using the Scanner (1) Display Panel Control Panel Displays the user mode, job info, messages, and counter. (2) Count Clear Key Clears and resets the counter on the display panel. (3) Enter Key Selects the user mode, and accepts settings. Keys Selects the user mode and job.

  • Page 22: Chapter 2 Setup

    Chapter 2 Setup 1. Setup Procedures ..........2-2 2. Installation Requirements ........ 2-3 3. Software Installation ........2-4 4. Connecting the Scanner to the Computer ..2-6 Interface Connector Locations ......2-6 Connecting the Scanner to the Computer.....2-6 5. Turning the Power ON ........2-8 Turning Off the Power ...........2-8...

  • Page 23: Setup Procedures

    Chapter 2 Setup Setup Procedures Perform the following setup procedures to prepare the scanner for use. Step 1: Confirm the installation requirements. (See p. 2-3) Step 2: Install the Software. (See p. 2-4) Step 3: Connect the scanner to the computer. (See p.

  • Page 24: Installation Requirements

    • .NET Framework 3.5 or later WARNING • Use the latest USB 2.0 driver made available by Microsoft. For details, consult your local authorized Canon dealer. • Scanning speeds are slower if your computer's standard USB interface is USB Full-Speed (equal to USB 1.1.) •...

  • Page 25: Software Installation

    This section describes how to install the software. Click [Typical Installation]. • CapturePerfect 3.1 This is a scanning application that is bundled with the scanner and other Canon DR series scanners. • Scanner Driver This is the scanner driver for this product. IMPORTANT Install the software before connecting the scanner to the computer.
  • Page 26 Chapter 2 Setup Follow the instructions on the screen to complete Click [Exit] to finish installing the software. installation. Hint Installation of EMC Cloud Capture Function Hint For Windows 8 Depending on the system environment, the web browser may start in full screen during installation. If so, wait until the browser processing has finished, and then return to the desktop and continue the installation process.

  • Page 27: Connecting The Scanner To The Computer

    Chapter 2 Setup Connecting the Scanner to the Computer Use a USB port to connect the device to the PC. Interface Connector Locations Connecting the Scanner to the Computer The USB connector is located on the scanner as shown below. To connect to the computer, follow the procedure for the intended connection method.
  • Page 28 Chapter 2 Setup Use the supplied USB cable to connect the scanner to the computer. Connect the square plug (Type B) of the USB cable to the scanner. Connect the flat plug (Type A) of the USB cable to the computer. Type B Type A...

  • Page 29: Turning The Power On

    Chapter 2 Setup Turning the Power ON The power of the scanner can be turned ON and OFF with the power button on the front of the scanner. Make sure that the scanner and computer are Turning Off the Power connected properly with the supplied USB cable.

  • Page 30: Chapter 3 Basic Operation

    Chapter 3 Basic Operation 1. Documents............3-2 Acceptable Documents .........3-2 Long Document Mode Setting.......3-3 2. Document Feed and Eject Trays ..... 3-5 Preparing the Document Feed Tray......3-5 Adjusting the Document Guides......3-7 Preparing the Document Eject Tray ......3-9 3. Document Feeding Methods......3-10 Selecting the Document Feeding Method ...3-10 4.

  • Page 31: Documents

    Chapter 3 Basic Operation Documents The scanner can scan documents ranging in size from business cards and checks to 11" × 17"/A3 size. The size and type of paper that can be fed depends on the feeding method. • Manual feeding feeds one document at a time while the Acceptable Documents [Separation Off] key on the control panel is lit and the Document Feed Tray is raised.

  • Page 32: Long Document Mode Setting

    Chapter 3 Basic Operation • Note that scanning the following types of documents can Long Document Mode Setting cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the Using the Long Document mode, pages up to 3,000 mm photocopy.
  • Page 33 Chapter 3 Basic Operation Confirm your settings. • When Long Document Mode is set to [ON1] (1,000 mm), a scanned image may be lost if the scanning mode is set to color [ON2]: When the [Match original size] or [Scanner’s and the image quality is set to [Image quality priority].

  • Page 34: Document Feed And Eject Trays

    Chapter 3 Basic Operation Document Feed and Eject Trays Before scanning, prepare the Document Feed and Eject Trays for the desired paper size. Press the Menu key on the control panel. Preparing the Document Feed Tray ■ Document Feed Tray The height of the Document Feed Tray can be adjusted according to the number of document pages to be loaded (the default setting is the lowest position).
  • Page 35 Chapter 3 Basic Operation ■ Document Guides Press [Enter]. Slide the document guides to fit the width of your document. Enter Key Hint The positions of the left and right document guides can also be The current setting is indicated by blinking square brackets locked independently for off-center loading.

  • Page 36: Adjusting The Document Guides

    Chapter 3 Basic Operation ■ Loading Documents at the Left Side Gently open the extension wire. This example shows the procedure for loading documents at the left side of the feeder. Spread the document guides all the way to the left and right.
  • Page 37 Chapter 3 Basic Operation ■ Resetting the Document Guides Lock the right document guide (1), and unlock the left document guide (2). To reset the guides so that they are equidistant from the center, perform the following procedure to spread the guides to the left and right as far as they will go.

  • Page 38: Preparing The Document Eject Tray

    Chapter 3 Basic Operation ■ Document Eject Tray Extension Unlock the left document guide. Open the Document Eject Tray Extension when documents look like they are going to fall off of the eject tray. Preparing the Document Eject Tray ■ Eject Paper Stoppers The Eject Tray includes two Document Eject Guides, the Raise the appropriate Eject Paper Stoppers to stop ejected Eject Tray Extension and Eject Paper Stopper, to be adjusted...

  • Page 39: Document Feeding Methods

    Chapter 3 Basic Operation Document Feeding Methods Two document feeding methods are available: Continuous Feeding, which feeds documents automatically from the document tray by the pickup roller; and Manual Feeding, which requires manually feeding one document at a time for transport by the feed roller, while the pickup roller is disabled.
  • Page 40 Chapter 3 Basic Operation ■ Continuous Manual Feeding Mode Setting Continuous Manual Feeding Mode Enable the Continuous Manual Feeding Mode from the Select Manual Feed Mode in the User Mode settings to User Mode when document pages do not separate well enable continuous manual feeding.
  • Page 41 Chapter 3 Basic Operation Press [Enter]. Enter Key The current setting is indicated by blinking square brackets [ ]. Press the [ ] or [ ] key and press [Enter] to accept the selection. Press the Stop key to exit the User Mode. 3-12...

  • Page 42: Scanning

    Chapter 3 Basic Operation Scanning Scanning operations can be controlled by a scanning application program such as the CapturePerfect 3.1 software included with the scanner, or directly from the control panel of the DR-G1130/G1100, using the Job Function. This section describes the Job Function and provides an overview of CapturePerfect 3.1. Registered jobs are displayed.

  • Page 43: Captureperfect 3.1

    The following three scanning methods are available from CapturePerfect 3.1 is an ISIS-compatible application the CapturePerfect 3.1 Scan menu. developed for Canon document scanners. Scan Batch to Printer Scan Batch to File CapturePerfect 3.1 includes scan modes described in this...
  • Page 44 Chapter 3 Basic Operation ■ Using CapturePerfect 3.1 Select Job The scanning conditions and scan mode (Scan Batch to This section describes how to start CapturePerfect 3.1 and File, Scan Batch to Printer, or Scan Batch to Mail) are scan documents. The procedure for using the Scan Batch registered in advance as a job.
  • Page 45 The Properties dialog box for the ISIS driver opens. (XXXX varies depending on the model you are using) IMPORTANT If [CANON DR-XXXX] is not displayed in the list of scanners, you must re-install the ISIS/TWAIN driver. Select the default page size and click [OK].
  • Page 46 Chapter 3 Basic Operation • If the [Manual Feeding] Feed Option is enabled, the The [Scan Batch to File] dialog box opens Separation Off key is lit and the Document Feed Tray is raised. You must insert one page at a time to be scanned, and press the Stop key to display the Continue Scanning dialog box.
  • Page 47 Chapter 3 Basic Operation Verify that a document is loaded and click either [Continue Scanning] or [Stop Scanning]. When scanning is complete, select [Exit] from the [File] menu to quit CapturePerfect 3.1. 3-18...

  • Page 48: Using Patchcode Sheets (Option)

    Chapter 3 Basic Operation Using Patchcode Sheets (Option) When the optional patchcode decoder is installed, the DR-G1130/G1100 supports Automatic File Separation by detecting patchcode sheets inserted within a document, and performs batch separation. ■ Printing Patchcode Sheets About Patchcode Sheets Open the desired patchcode sheet file with CapturePerfect Patchcode patterns are printed on the patchcode sheets used to 3.1 or an application that supports the PDF file format, and...

  • Page 49: How To Use Patchcode Sheets

    Chapter 3 Basic Operation ■ Patchcode Pattern Function How to Use Patchcode Sheets There are two types of patchcodes, and their function This section describes how to use patchcode sheets with changes according to their pattern. CapturePerfect 3.1. PATCH T Print the patchcode sheets on a printer.
  • Page 50 Chapter 3 Basic Operation IMPORTANT If the patchcode decoder is not installed, the [Patchcode] batch separation setting is not displayed. Perform [Scan Batch to File]. Set the [Type of batch separation] setting to [Scan, Continue Scanning] or [Skip, Continue Scanning]. Hint •...

  • Page 51: Handling Interruptions In Scanning

    Chapter 3 Basic Operation Handling Interruptions in Scanning If an error occurs during scanning, document feeding will be interrupted. This section describes how to handle such occurrences. When a double feed is detected, (See “Handling a Double Check Error Message on Control Panel Feed”...

  • Page 52: Handling A Double Feed

    Chapter 3 Basic Operation Close the upper unit gently. Then press it at both Handling a Double Feed ends to make sure it is fully closed. (See “Closing the Upper Unit” on p. 5-3) When a double feed is detected while scanning, the document pages for which double feeding was detected are ejected at the Check to verify the last saved image, and perform eject outlet, an error message appears on the Control Panel...
  • Page 53 Chapter 3 Basic Operation When detecting double feeds by ultrasonic sensors Return the document pages ejected as a result of double- feed detection to the top of the document stack yet to be scanned, and resume scanning. ■ When the Rapid Recovery System is Enabled •...
  • Page 54 Chapter 4 Other Functions 1. Function Description ........4-2 2. User Mode ............4-4 User Mode Operating Procedure ......4-4 3. User Mode Functions........4-6...

  • Page 55: Function Description

    Chapter 4 Other Functions Function Description The function for counting the documents before scanning is described below. ■ Count-Only Mode IMPORTANT Counts the number of loaded document sheets by simply To reset the page counter, press the Count Clear key for feeding them through the scanner.
  • Page 56 Chapter 4 Other Functions Press the Start Key to start scanning. “Verifying…” is displayed. Hint If the specified count is exceeded while scanning, or if the scanned count does not reach the specified count when scanning is finished, an error is displayed. The specified count is exceeded while scanning Scanning finishes without reaching the specified count...

  • Page 57: User Mode

    Chapter 4 Other Functions User Mode The User Mode provides the user with the capability to change certain scanner functions. User Mode Operating Procedure User Mode operations are controlled by the following procedure. Hint Operating procedures differ according to User Mode function. For details, refer to the indicated pages.
  • Page 58 Chapter 4 Other Functions Press [Enter]. Enter Key The current setting is indicated with blinking square brackets [ ]. Press the [ ] or [ ] key to select [ON2], [ON1] or [OFF], and press [Enter] to accept the selection. Press the [Stop] key to exit the User Mode.

  • Page 59: User Mode Functions

    Chapter 4 Other Functions User Mode Functions The following functions are available in the User Mode. ■ Separation Mode Setting ■ Double-Feed Control Setting If double feeding or a paper jam occurs, change to Separation Mode. Select whether double feed detection is enabled when in Count-Only mode.
  • Page 60 Chapter 4 Other Functions ■ Long Document Mode Setting ■ Setting the manual feed time for feeding intervals You can enable this mode to scan document pages up to Set the time that the feed roller will continue to rotate after 3,000 mm (118.1") long when the Auto Detection page feeding in a sheaf of documents.
  • Page 61 Chapter 4 Other Functions ■ USB Short Packet Setting ■ Roller Counter Displays the number of document pages fed since roller If the scanner does not operate normally when using the installation or replacement (pickup, feed, and retard USB interface, change this setting to [OFF]. rollers).
  • Page 62 Chapter 5 Maintenance 1. Regular Maintenance........5-2 Cleaning the Scanner..........5-2 Cleaning the Sensors..........5-2 Opening and closing the upper unit ......5-3 Cleaning the Scanning Glass, Roller, and Pad ..5-3 Adjusting the Compression ........5-5 Auto Power OFF Function........5-6 Power Outlet ............5-6 2. Replacing the Transport Rollers ...... 5-7 Roller Replacement Cycle........5-7 Checking and Resetting the Page Counter...5-7 Removing and Reinstalling the Rollers ....5-9...

  • Page 63: Regular Maintenance

    Chapter 5 Maintenance Regular Maintenance To maintain scanning quality, routinely clean the scanner as described below. CAUTION • Do not use spray cleaners to clean the scanner. Precision mechanisms may get wet and malfunction. • Never use paint thinner, alcohol, or other organic solvents to clean the scanner. Such solvents may deform or discolor the exterior of the scanner, and cause other damage.

  • Page 64: Opening And Closing The Upper Unit

    Scratches on the scanning glass may cause spots or streaks on scanned images, as well as feeding errors. If you find a scratch on the scanning glass, contact your local authorized Canon dealer or Open/close lever service representative to have the glass replaced.
  • Page 65 Chapter 5 Maintenance Wipe any dust off the scanning glass with a cleaning Remove the pickup roller, feed roller, retard roller, cloth or a clean, dry cloth. and retard roller cover. (See “Removing and Reinstalling the Rollers” on p. 5-9.) Make sure that you clean both scanning glasses, the one on the upper unit and the one on the main unit.

  • Page 66: Adjusting The Compression

    Chapter 5 Maintenance IMPORTANT Hint When wiping the pad, do not apply excessive force. Doing so In Windows 8, the Canon imageFORMULA utility is saved to the may damage the pad. following location. The imageFORMULA utility will start. Replace the rollers that you removed.

  • Page 67: Auto Power Off Function

    Chapter 5 Maintenance Change the [Reduction ratio adjustment] values. Auto Power OFF Function The adjustment value can be set in the range -3.0% to +3.0%. An auto power OFF function is built into the device. When the auto power OFF function is ON, the power supply automatically turns OFF after four hours have elapsed without a scan or other operation with the scanner.

  • Page 68: Replacing The Transport Rollers

    The feeding rollers are consumables that must be replaced pickup, feed, and retard rollers. For details, contact your after feeding about every 450,000 pages. local authorized Canon dealer or service representative. Product Name: Roller Replacement Kit When the rollers have fed more than 450,000 pages, a roller...
  • Page 69 [Canon DR-XXXX], and [Canon imageFORMULA Utility]. (XXXX depends on the Check the number of pages fed by the rollers, and model in use.) press [Enter]. Hint In Windows 8, the Canon imageFORMULA utility is saved to the following location. Enter Key...

  • Page 70: Removing And Reinstalling The Rollers

    • Do not place excessive force on the rollers when removing or reinstalling the rollers. Deformation of the rollers may cause feed errors. Click [Canon DR-XXXX USB], and then click "Properties". (XXXX depends on the model in use.) Pickup Roller The scanner properties will be displayed.
  • Page 71 Chapter 5 Maintenance ■ Removing and Reinstalling the Pickup Roller IMPORTANT Open the upper unit smoothly. (See “Opening the Install the Pickup Roller so that the side with the gear is on the Upper Unit” on p. 5-3.) left. Open the roller cover. Gear Close the roller cover.
  • Page 72 Chapter 5 Maintenance ■ Removing and Reinstalling the Feed Roller Remove the feed roller. Open the upper unit smoothly. (See “Opening the Upper Unit” on p. 5-3.) Open the roller cover. Place the new feed roller on the pin. Pull the roller lock lever down. Put the feed roller in place (1), and align the notch in the roller’s axle with the shaft on the scanner (2).
  • Page 73 Chapter 5 Maintenance ■ Removing and Reinstalling the Retard Roller Push the roller lock lever up to lock the feed roller. Open the upper unit smoothly. (See “Opening the Upper Unit” on p. 5-3.) Grasp and pull the retard roller cover with your fingers to remove it.
  • Page 74 Chapter 5 Maintenance Remove the retard roller, and set a clean retard roller Replace the retard roller cover. or a replacement retard roller. CAUTION The metal sections of the roller can become extremely hot after Push the front of the retard roller cover in. Make sure continuous use.

  • Page 75: Detaching And Attaching The Separation Pad (Retard Roller Cover)

    Chapter 5 Maintenance Detaching and attaching the separation pad (retard roller cover) When replacing the separation pad, perform the following steps to detach it from and attach it to the unit. ■ Attaching the separation pad (retard roller When to replace the separation pad (retard cover) roller cover) Replace the retard roller cover.
  • Page 76 Chapter 5 Maintenance ■ Replacement parts Product Name: Separation pad Product Code: 8262B002 5-15...

  • Page 77: Imprinter Ink Cartridge Replacement And Cleaning

    ■ Preparing an Ink Cartridge Use one of the following red, blue or green HP ink cartridges. For details, contact your local authorized Canon dealer or service representative. Product Name: Ink Cartridge (Blue) Product Code: 3693A002 (C6602B) Product Name: Ink Cartridge (Red)
  • Page 78 Chapter 5 Maintenance Open the imprinter cover until it makes contact with Peel off the seal covering the nozzles of a new ink the eject tray. cartridge. CAUTION Hint Peel off the seal covering the nozzles of a cartridge only if you are going to use it immediately.

  • Page 79: Specifying The Printing Position

    Chapter 5 Maintenance Push the ink cartridge as indicated by the arrow until Close the imprinter cover. it clicks into place. With your finger, push in the area of the imprinter cover shown by the arrow to lock it. Adjust the carriage position by moving it left or right, then make sure you can feel it click in.

  • Page 80: Cleaning The Imprinter

    Chapter 5 Maintenance Roughly align the right edge of the lock lever with the Cleaning the Imprinter desired printing position. ■ Cleaning the Guide Plate Ink that collects on the guide plate inside the optional imprinter may stain the documents when they are scanned. Clean off the ink with water and a mild detergent on a soft cloth that has been firmly wrung-out, and then thoroughly dry it with a dry cloth.

  • Page 81: Imprinter Testing

    Chapter 5 Maintenance Press the Menu key on the control panel. CAUTION Do not touch the metal contacts on the ink cartridge. Doing so may cause poor connections, resulting in poor print quality. Menu Key Imprinter Testing The User Mode is activated. After replacing an ink cartridge or cleaning the print head, perform a test print to confirm proper printing.
  • Page 82 Chapter 5 Maintenance The Imprinter Test is enabled. Press the [ ] key to select [OK], and press [Enter]. The test print is executed. IMPORTANT If no paper is loaded for test printing, the imprinter test finishes without printing. Press the [Stop] key to exit the User Mode. 5-21...
  • Page 83 Chapter 6 Practical Examples 1. Messages ............6-2 Status Display ............6-2 Error Messages.............6-3 2. Troubleshooting ..........6-5 Trouble Categories..........6-5 Problem and Solution..........6-5 3. Uninstalling the Software ......... 6-9...

  • Page 84: Messages

    Chapter 6 Practical Examples Messages There are two types of display panel messages: “status indicator messages” and “error messages” that appear when the scanner encounters a problem. ■ Sleeping... Status Display The following messages appear on the display panel to indicate the scanner’s operating state: ■...

  • Page 85: Error Messages

    Problem: Internal scanner error. Solution: Turn the power OFF, and restart the scanner. If this does not solve the problem, make a note of the error code, and contact your Canon service representative. ■ Skew Detected Error Code: C001 Problem: The scanner’s upper unit is open.
  • Page 86 Chapter 6 Practical Examples ■ Double Feed ■ Tray Error Error Code: D002 Error Code: E021 Problem: A double feed was detected by the document Problem: An error has occurred with the Document Feed length. Tray. Solution: Remove the double fed document page(s), Solution: Turn the power OFF, and restart the scanner.

  • Page 87: Troubleshooting

    Scanning Results Are Not as Expected (See p. 6-7) cable. It you cannot resolve a problem, contact your local authorized Solution Use the USB cable provided with the scanner. Canon dealer or your service representative. Cause The USB hub is not compatible with the scanner. Problem and Solution Solution Remove the USB hub.
  • Page 88 Hi-Speed USB 2.0. performance is not improved after cleaning the rollers, contact ✔ Does the PC’s USB interface support only Full-Speed your local Canon dealer or service representative to purchase a Roller Replacement Kit, and replace the rollers (pickup, feed USB 1.1? and retard rollers).
  • Page 89 Chapter 6 Practical Examples ■ Saved Image Files Do Not Open Problem Text or images from the back side of your If image files saved by CapturePerfect 3.1 cannot be document appear in the scanned image. opened by another application, first confirm the following: Cause Brightness may be set too low.
  • Page 90 Contact your scratched. Contact your local authorized vendor or service center. Canon dealer or service representative. Problem The scanned image is abnormal for certain documents. Cause A detection function such as border...

  • Page 91: Uninstalling The Software

    Chapter 6 Practical Examples Uninstalling the Software IMPORTANT Log on to Windows as an Administrator. From the Windows task bar, click the [Start] button, and then [Control Panel]. Click [Uninstall a program] ([Add or Remove Programs] for Windows XP). The [Uninstall or change a program] dialog box appears. From the Programs list, select the software you want to remove and then click [Remove].
  • Page 92 Chapter 7 Appendix 1. Specifications........... 7-2 Unit Specifications..........7-2 Options..............7-3 Consumables ............7-3 External Dimensions ..........7-4 2. Option Specifications ........7-5 Barcode Specifications..........7-5 Imprinter Specifications.........7-6 3. Index ..............7-7...

  • Page 93: Chapter 7 Appendix 1. Specifications

    Chapter 7 Appendix Specifications Scanning Speed (LTR/A4 portrait) Unit Specifications DR-G1130 DR-G1100 Type Black and white Desktop sheet-fed scanner Simplex 200dpi 100 pages/min. 75 pages/min. Scannable Document Requirements 300dpi 100 pages/min. 75 pages/min. Width: 50.8 mm to 305 mm (2" to 12") Duplex 200dpi 200 pages/min.

  • Page 94: Options

    Stand-by Mode (Sleep Mode): 1.6 W • For information about the roller replacement kit and separation 220-240 V model pads, contact your local authorized Canon dealer or service Scanning: 94.3 W representative. Stand-by Mode (Sleep Mode): 1.7 W...

  • Page 95: External Dimensions

    Chapter 7 Appendix External Dimensions 535 mm (21.1") 600 mm (23.6") 723 mm (28.5")

  • Page 96: Option Specifications

    Chapter 7 Appendix Option Specifications This section contains the specifications for the separately sold Barcode Module (p. 7-3) and imprinters. Refer to “Using Patchcode Sheets (Option)” (p. 3-19) for the specifications of the patchcodes that can be detected by the patchcode decoder. ■...

  • Page 97: Imprinter Specifications

    Chapter 7 Appendix Item Condition Position Feeding At least 2 mm (0.1") from the Direction edge of the page Perpendicular At least 5 mm (0.2") from the to Feeding edge of the page Direction Quantity Up to four per page Spacing At least 5 mm (0.2") Conditions...

  • Page 98: Index

    Chapter 7 Appendix Index CapturePerfect 3.1 ............3-14 Imprinter ..............5-16 Cleaning Imprinter Testing ............5-20 glass ................ 5-3 Ink Cartridges ..............5-16 power outlet ............5-6 Installation Location ............1-2 print heads ............5-19 rollers ..............5-3 Job Function ..............3-13 scanner ..............5-2 sensors ..............
  • Page 99 Chapter 7 Appendix Status Display ............... 6-2 System Requirements ........... 2-3 Troubleshooting ............6-5 trouble categories ........... 6-5 USB Connection ............2-6 USB Connector ............. 2-6 User Mode ..............4-4 functions ..............4-6 operating procedure ..........4-4 Verify Count ..............4-2 Verify Scan ..............
  • Page 100 User Manual Software Please read this manual before using the scanner. After you finish reading this manual, keep it in a safe place for future reference.
  • Page 101 Software Table of Contents Chapter 8 ISIS/TWAIN Driver Settings 1. ISIS/TWAIN Driver Settings Dialog Box ...8-2 Dialog box buttons..........8-2 [Basic] Tab Sheet ..........8-2 [Brightness] Tab Sheet ......... 8-4 [Image processing] Tab Sheet......8-4 [Feeding] Tab Sheet ..........8-5 [Others] Tab Sheet ..........
  • Page 102 Chapter 8 ISIS/TWAIN Driver Settings 1. ISIS/TWAIN Driver Settings Dialog Box ..8-2 Dialog box buttons ..........8-2 [Basic] Tab Sheet..........8-2 [Brightness] Tab Sheet..........8-4 [Image processing] Tab Sheet ......8-4 [Feeding] Tab Sheet..........8-5 [Others] Tab Sheet..........8-6 [Imprinter/Addon Dialog] Tab Sheet......8-6...

  • Page 103: Chapter 8 Isis/Twain Driver Settings

    Chapter 8 ISIS/TWAIN Driver Settings ISIS/TWAIN Driver Settings Dialog Box If menus or buttons are selected to configure the scanner settings from an application tool such as CapturePerfect 3.1 or the Job Registration Tool, the following ISIS/TWAIN Driver Settings dialog box is displayed. The ISIS/TWAIN Driver Settings dialog box consists of the standard tab sheets [Basic], [Brightness], [Image processing], [Feeding], [Others], and [Imprinter/Addon Dialog].
  • Page 104 Chapter 8 ISIS/TWAIN Driver Settings ■ Checking the basic Scanning Conditions – Documents containing pages of different sizes – When using the Long Document mode (See “Long When scanning the documents, make sure to set the "Color Document Mode Setting” on p. 3-3.) mode", "Paper Size", "Dots per inch", and "Scanning Side"...

  • Page 105: [Brightness] Tab Sheet

    Chapter 8 ISIS/TWAIN Driver Settings • Select [Folio] to fold the document in two before setting, to [Image processing] Tab Sheet enable front and back images created during duplex scanning to be synthesized in a single sheet image. (See p. 10-3) The [Image processing] tab sheet provides settings that affect the processing of scanned images.

  • Page 106: [Feeding] Tab Sheet

    Chapter 8 ISIS/TWAIN Driver Settings Hint [Feeding] Tab Sheet Both detection methods can be used together. The [Feeding] tab sheet provides settings for different feeding ■ Staple Detection options. Options such as double feed detection and staple detection can be set. When sensors at both sides of the feed inlet detect the bent corner of a stapled document, an error message appears and feeding stops.

  • Page 107: [Others] Tab Sheet

    Chapter 8 ISIS/TWAIN Driver Settings [Others] Tab Sheet [Imprinter/Addon Dialog] Tab Sheet The settings on the [Others] tab sheet are different for the ISIS The [Imprinter/Addon Dialog] tab sheet allows you to and TWAIN drivers. Some settings may be disabled, imprint/add any character string or counter on scanned depending on the mode settings on the [Basic] tab sheet.

  • Page 108: Chapter 9 Job Registration Tool Settings

    Chapter 9 Job Registration Tool Settings 1. Before Use............9-2 Job Function............9-2 Starting the Job Registration Tool......9-2 2. Job Registration Tool........9-3 3. Settings Dialog Boxes........9-4 [New/Editing] Dialog Box........9-4 [Admin] Dialog Box..........9-7...

  • Page 109: Before Use

    Starting the Job Registration Tool Follow the procedure below to start the Job Registration Tool. Click the [Start] button, and then click [All Programs] - [Canon DR-XXXX] - [Job Registration Tool]. (XXXX varies depending on the model you are using)

  • Page 110: Job Registration Tool

    Chapter 9 Job Registration Tool Settings Job Registration Tool The Job Registration Tool consists of the main window below and the [New/Editing] and [Admin] dialog boxes. For details on the dialog boxes, see the description of each dialog box. • The items of the [Editing] menu are also displayed in a submenu when you right-click a job.

  • Page 111: Settings Dialog Boxes

    Chapter 9 Job Registration Tool Settings Settings Dialog Boxes The settings dialog boxes of the Job Registration Tool include the [New/Editing] dialog box and [Admin] dialog box. For details, see the description of each dialog box. Hint “About the Job Function” on p. 3-13 for the procedure for executing jobs registered by the Job Registration Tool.
  • Page 112 Chapter 9 Job Registration Tool Settings Scanner Settings File type Press the [Setting] button to configure scanner settings. Enter the file format for saved files. When scanning multi-page documents, image files are created as follows according to the selected file format: PDF: All pages are saved in a single image file.
  • Page 113 Chapter 9 Job Registration Tool Settings IMPORTANT Hint Access to shared network folders may be restricted to users Characters within document images are recognized as text and with certain access permission. In this case, users cannot saved as appended text data in PDF (*pdf) files. access the shared folder without entering the correct user name ■...

  • Page 114: [Admin] Dialog Box

    Chapter 9 Job Registration Tool Settings [Display Warning Dialog] Check Box [Admin] Dialog Box Select this check box when you want to limit space The [Admin] dialog box allows you to configure settings for available in a destination folder, by registering the folder monitoring the storage folder for images and backing up job data.
  • Page 115 Chapter 9 Job Registration Tool Settings [Restore] Button Restores the job data from a stored backup file (*.reg). Hint If the currently registered job number is the same as that of an existing backup file, the existing backup file is overwritten by the registered job.

  • Page 116: Chapter 10 Practical Examples

    Chapter 10 Practical Examples 1. Practical Examples ........10-2 Scanning Documents of Unregistered Page Sizes ............10-2 Specifying the Scanning Area ......10-4 Configuring Scanner Settings According to the Purpose.............10-5 Registering Your Settings .........10-10...

  • Page 117: Practical Examples

    Chapter 10 Practical Examples Practical Examples This chapter explains an overview of the basic setting items that are the minimum requirements when configuring the scanner settings. IMPORTANT Scanning Documents of Unregistered • When scanning a long document, load and scan the pages of Page Sizes the document one at time.
  • Page 118 Chapter 10 Practical Examples ■ Scanning documents wider than the feeder • Seam artifacts may appear in the reconstructed image because of the crease line or differences in the loading inlet (Folio Scan) position of each side. When you want to scan a document that is wider than the •...

  • Page 119: Specifying The Scanning Area

    Chapter 10 Practical Examples ■ Adjusting the margins Specifying the Scanning Area When the document is deskewed and edges are missing Configure the following settings when you want to specify the from the image or black borders are created around the area of the document to scan.

  • Page 120: Configuring Scanner Settings According To The Purpose

    Chapter 10 Practical Examples ■ When you want to enhance a particular color Configuring Scanner Settings According Select the color (red, blue, or green) to be enhanced in to the Purpose [Color drop-out] on the [Image processing] tab sheet, and Set the scanning conditions according to the scanning that color will be enhanced.
  • Page 121 Chapter 10 Practical Examples ■ When you want to skip or enhance ■ When you want to prevent the bleed-through intermediate colors of text and other items from the back side of thin pages, or remove the background from Select an intermediate color in [Color drop-out] on the scanned images [Image processing] tab sheet.
  • Page 122 Chapter 10 Practical Examples ■ When you want to change the brightness on ■ When you want to reduce the moire patterns the front and back sides to scan a document that appear when color photos in magazines with front and back sides of different densities and other documents are scanned at low resolutions Enable [Use multi-stream] in the [Others] tab to set the...
  • Page 123 Chapter 10 Practical Examples ■ When you want to save black and white images ■ When you want to enhance text that is difficult and color images separately when scanning a to read because of factors such as the mixture of black and white documents and background of the scanned document color documents Select [Advanced Text Enhancement] as the color mode...
  • Page 124 Chapter 10 Practical Examples ■ When you want to match the orientation of Hint images to the text when scanning a mixture of Images are rotated as follows according to the orientation of the pages with different text orientations loaded document and the selected angle. Select [Text orientation recognition] by the setting of Feeder Document Orientation in the [Others] tab sheet.

  • Page 125: Registering Your Settings

    Chapter 10 Practical Examples ■ Detecting when multiple documents have been When [Batch Separation] is set to [Panel], and the [New fed together File] key on the control panel is pressed, batch separation is implemented, so the batches can be separated after Enable the [Double Feed Detection] check box in the multiple bundles have been scanned.
  • Page 126 CANON ELECTRONICS INC. 3-5-10 SHIBAKOEN, MINATO-KU, TOKYO 105-0011, JAPAN CANON U.S.A. INC. ONE CANON PARK, MELVILLE, NY 11747 U.S.A. CANON CANADA INC. 6390 DIXIE ROAD, MISSISSAUGA, ONTARIO L5T 1P7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS CANON LATIN AMERICA, INC.

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