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Related Manuals for Cisco WAVE-574-K9 - Wide Area Virtualization Engine 574
Summary of Contents for Cisco WAVE-574-K9 - Wide Area Virtualization Engine 574
- Page 1 Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide November 2008 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-17738-01...
- Page 2 You can determine whether your equipment is causing interference by turning it off. If the interference stops, it was probably caused by the Cisco equipment or one of its peripheral devices. If the equipment causes interference to radio or television reception, try to correct the interference by using one or more of the following measures: •...
- Page 3 Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.
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Page 5: Table Of Contents
Safety Guidelines General Precautions System Reliability Considerations Working Inside the WAVE-574 with the Power On Protecting Against Electrostatic Discharge Understanding the Environmental Requirements Understanding the Power Requirements Understanding the Grounding Requirements Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... - Page 6 Installation Scenarios and Cabling Examples for Fast Ethernet Connections Troubleshooting the System Hardware C H A P T E R Identifying System Problems Checking Connections and Switches Troubleshooting the Ethernet Controller Network Connection Problems Ethernet Controller Troubleshooting Chart Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
- Page 7 Altitude Dust and Particles Corrosion Electrostatic Discharge Electromagnetic and Radio Frequency Interference Magnetism Shock and Vibration Power Source Interruptions Using Power Protection Devices Surge Protectors Line Conditioners Uninterruptible Power Supplies Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
- Page 8 Contents N D E X Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide viii OL-17738-01...
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Page 9: Preface
Preface This preface describes the purpose of the Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide, who should read it, how it is organized, and its document conventions. This preface contains the following sections: Purpose, page ix • Audience, page x •... -
Page 10: Chapter Installing The Wave-574
Describes how to install adapters for the WAVE-574 and hard disk drives. Chapter 5 WAVE Inline Network Describes the features and cabling Adapter requirements of the Cisco WAVE-574 inline network adapter. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 11: C H A P T E R 6 Troubleshooting The System Hardware
Screen examples use the following conventions: Convention Description font Terminal sessions and information the system displays are screen font. screen Information you must enter is in font. boldface screen boldface screen font Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... - Page 12 Means reader take note. Notes contain helpful suggestions or references to Note materials not contained in this manual. Means reader be careful. You are capable of doing something that might result in Caution equipment damage or loss of data. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
- Page 13 Use the statement number provided at the end of each warning to locate its translation in the translated safety warnings that accompanied this device. Statement 1071 SAVE THESE INSTRUCTIONS Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide xiii OL-17738-01...
- Page 14 Preface Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
- Page 15 Preface Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
- Page 16 Preface Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
- Page 17 Preface Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide xvii OL-17738-01...
- Page 18 Cisco Wide Area Application Services Configuration Guide • Cisco Wide Area Application Services API Reference • Cisco WAAS Installation and Configuration Guide for Windows on a Virtual • Blade The documentation for this product also includes the following hardware-related documents:...
- Page 19 Subscribe to the What’s New in Cisco Product Documentation as a Really Simple Syndication (RSS) feed and set content to be delivered directly to your desktop using a reader application. The RSS feeds are a free service and Cisco currently supports RSS version 2.0.
- Page 20 Preface Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
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Page 21: Chapter 1 Introducing The Cisco Wide Area Virtualization Engine
C H A P T E R Introducing the Cisco Wide Area Virtualization Engine 574 This chapter provides a basic functional overview of the Cisco Wide Area Virtualization Engine 574 (WAVE-574) appliance and describes the hardware, major components, and front and back panel indicators and controls. -
Page 22: Hardware Features
Hard drive bay 1 (SATA device DVD/CD-ROM drive bay number 0) Hard drive bay 2 (SATA device USB connectors (not used, number 1) unsupported) Serial label pull tab Power On/Standby button and system power LED Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... - Page 23 System health is critical. A system board LED is lit inside the appliance. See the “System Board LEDs” section on page — System health is normal (when in standby mode). Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
- Page 24 System is on. button and system Amber System is shut down, but power is still power LED applied. — Power cord is not attached or power supply failure has occurred. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
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Page 25: Back Panel Components And Leds
USB connectors (not used, 10 System management port (not unsupported) used, unsupported) Console port (serial connector) 11 10/100/1000 NIC 1 connector 12 Keyboard connector (unused) PCI Express expansion slot, low profile, half-length Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... - Page 26 LEDs and their functions. Table 1-2 Back Panel LEDs Color State Description NIC activity Green Activity exists. Green Flashing — No activity exists. NIC link Green Link exists. — No link exists. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
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Page 27: Location Of Ports And Connectors
There is a third RJ45 connector on the rear of the appliance (see Figure 1-3). This Note is the unused system management port. Do not connect this port to your network. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... - Page 28 The WAVE-574 appliance has one console port connector (see Figure 1-6). Use the console port connector to access the command-line interface (CLI) for controlling the WAVE appliance. Figure 1-6 Console Port Serial Connector Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
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Page 29: System Board Components And Leds
System Board LEDs, page 1-10 • System Board Fans, page 1-12 • System Board Components Figure 1-7 shows the layout of the system board components. Figure 1-7 System Board Components Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 30: System Board Leds
11 PCI Express expansion slot 5 Fan 2 connector System Board LEDs Figure 1-8 shows the system board LEDs. Figure 1-8 System Board LEDs Table 1-3 describes the system board LED functions. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 1-10 OL-17738-01... - Page 31 DIMM has failed or is missing. — Normal. DIMM 3 failure Amber DIMM has failed or is missing. — Normal. DIMM 2 failure Amber DIMM has failed or is missing. — Normal. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 1-11 OL-17738-01...
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Page 32: System Board Fans
DIMM has failed or is missing. Normal. Reserved System Board Fans Figure 1-9 shows the location of the system board fans that provide ventilation for the chassis. Figure 1-9 System Board Fans Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 1-12 OL-17738-01... - Page 33 • Understanding the Grounding Requirements, page 2-8 • Read the Regulatory Compliance and Safety Information for the Cisco Content Note Networking Product Series document and the Site Preparation and Safety Guide that came with your appliance before you begin the installation.
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Page 34: Chapter Preparing To Install The Wave-574
Warning codes. Statement 1074 To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of Caution clearance at the front and back of the WAVE appliance. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 35: Safety Guidelines
This section contains the following topics: General Precautions, page 2-4 • System Reliability Considerations, page 2-5 • Working Inside the WAVE-574 with the Power On, page 2-6 • Protecting Against Electrostatic Discharge, page 2-6 • Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 36: General Precautions
General Precautions Observe the following general precautions for using and working with the WAVE-574: Observe and follow service markings. Do not service any Cisco product • except as explained in your system documentation. Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock. -
Page 37: System Reliability Considerations
A removed hot-swappable drive is replaced within 2 minutes of removal. • Cables for optional adapters are routed according to the instructions provided • with the adapters. A failed fan is replaced within 48 hours. • Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 38: Working Inside The Wave-574 With The Power On
Just before unwrapping the antistatic packaging, be sure to discharge static electricity from your body. When transporting a sensitive component, first place it in an antistatic • container or packaging. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 39: Understanding The Environmental Requirements
NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). Take care when connecting units to the supply circuit so that wiring is not Warning overloaded. Statement 1018 Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 40: Understanding The Grounding Requirements
Because of the high ground-leakage currents associated with multiple WAVE appliances connected to the same power source, we recommend the use of a PDU that is either permanently wired to the building’s branch circuit or includes a Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... - Page 41 NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using common power outlet strips for the WAVE appliance is not recommended. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
- Page 42 Chapter 2 Preparing to Install the WAVE-574 Understanding the Grounding Requirements Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 2-10 OL-17738-01...
- Page 43 Regulatory Compliance and Safety Information for the Cisco Content Networking Product Series document. Warning Read the installation instructions before connecting the system to the power source. Statement 1004. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
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Page 44: Rack-Mounting Parts, Tools, And Considerations
To prevent improper cooling and damage to the equipment, do not block the Caution ventilation openings. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 45: Rack Mounting And Cabling The Wave-574
WAVE appliance. Warning To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into RJ-45 connectors. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 46: Connecting Power And Booting The System
Press the power control button on the front of the WAVE appliance. Step 5 The system should begin booting. Once the operating system boots, you are ready to initialize the basic software configuration. (See the software configuration guide for details.) Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 47: Checking The Leds
To replace a WAVE appliance, remove it from the network, and then install a new WAVE appliance and configure it using the same configuration parameters (IP address and so forth) that you used for the removed WAVE appliance. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 48: Removing Or Replacing A Wave Appliance
Chapter 3 Installing the WAVE-574 Removing or Replacing a WAVE Appliance Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 49: Installing Hardware Options For The Wave-574
Statement 1 To reduce the risk of personal injury from hot surfaces, allow the drives and the Caution internal system components to cool before touching them. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 50: Completing The Installation
Install the appliance in a rack. Step 3 For complete rack installation and removal instructions, see Chapter 3, “Installing the WAVE-574.” Install the appliance only in a rack cabinet with perforated doors. Caution Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 51: Installing A Cisco Wave Inline Adapter
The WAVE-574 can accommodate one optional 2-port Gigabit Ethernet inline network adapter or one optional 4-port Gigabit Ethernet inline network adapter. For information about the features of the Cisco WAVE Inline Network Adapter and its cabling requirements, see Chapter 5, “WAVE Inline Network Adapter.”... - Page 52 Removing the PCI Riser-Card Assembly Locate Slot 4, which is a standard PCI Express full-length slot. Step 5 You can only install the Cisco WAVE inline network adapter card in Note Slot 4. Slide the expansion-slot cover out of the PCI riser-card assembly expansion slot.
- Page 53 Install the PCI riser board assembly. Step 8 Install the access panel. Step 9 For instructions on completing the installation, see the “Completing the Installation” section on page 4-2. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
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Page 54: Replacing A Hard Disk Drive
Chapter 4 Installing Hardware Options for the WAVE-574 Replacing a Hard Disk Drive For information about connecting cables to the Cisco WAVE Inline Network Adapter, see Chapter 5, “WAVE Inline Network Adapter.” Replacing a Hard Disk Drive The WAVE appliance supports as many as two 3.5-inch (Large Form Factor) SATA hard drives. - Page 55 You can check if the rebuild operation is complete by using the show disk details command in EXEC mode. The physical drive state will be Online and the RAID logical drive state will be Okay after the rebuild operation is completed. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
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Page 56: Installing Memory
If you have multiple disk failures and your RAID-1 logical status is Offline, you must recreate the RAID-1 array. For more information on disk removal and replacement procedures, see the Cisco Wide Area Application Services Configuration Guide, Chapter 15, “Maintaining Your WAAS System.”... -
Page 57: Upgrading The Memory From 3 Gb To 6 Gb
Upgrading the Memory from 3 GB to 6 GB This section describes how to upgrade your WAVE-574 device from the standard 3 GB of memory to 6 GB of memory. To install the Cisco memory upgrade, follow these steps: Power down the WAVE appliance. Step 1 Step 2 Remove the WAVE appliance from the rack. - Page 58 WAVE appliance. Repartition the disks, using the disk delete-data-partitions command, and Step 12 reload. Repartitioning the disks is required after adding memory to reset the DRE Note space allocation. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 4-10 OL-17738-01...
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Page 59: Chapter 5 Wave Inline Network Adapter
C H A P T E R WAVE Inline Network Adapter This chapter describes the Cisco WAVE inline network adapter and contains the following sections: • Inline Network Adapter Description, page 5-1 Ports and LED Indicators, page 5-3 • Inline Network Adapter Cabling Requirements, page 5-4 •... - Page 60 Figure 5-1 4-Port Inline Network Adapter The Cisco WAVE inline network adapter provides an inline traffic interception capability for your appliance. When you configure the WAVE appliance for inline interception mode, you can set attributes to control which interfaces are to be used over which VLANs.
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Page 61: Ports And Led Indicators
WAVE appliance without being processed. For more information about configuring the inline network adapter, see the Cisco Wide Area Application Services Configuration Guide. -
Page 62: Inline Network Adapter Cabling Requirements
Gigabit Ethernet connections. Table 5-2 shows the cable requirements for WAVE appliance and non-WAVE appliance connections when you are using Gigabit Ethernet end to end. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... - Page 63 (See Table 5-3. For illustrations and examples, see the “Installation Scenarios and Cabling Examples for Fast Ethernet Connections” section on page 5-8.) Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
- Page 64 Switch to router (no WAVE) Straight-through Router to router (no WAVE) Crossover Switch to WAVE and Straight-through Crossover WAVE to Router Switch to WAVE and Straight-through Straight-through WAVE to Switch Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
- Page 65 LAN and the WAN sides of the WAVE inline appliance. Figure 5-3 through Figure 5-5 show which cables to use for the WAVE LAN and WAN connections between Fast Ethernet ports. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
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Page 66: Installation Scenarios And Cabling Examples For Fast Ethernet Connections
WAVE appliance can provide optimization. (See Figure 5-4.) When you connect two WAVE inline appliances to each other serially, always use Note a crossover cable between the two WAVE appliances. (See Figure 5-5.) Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... - Page 67 Fast Ethernet: LAN1 (InlinePort 1/1/lan) Fast Ethernet: WAN0 (InlinePort 1/0/wan) Cable type: Straight-through Cable type: Crossover Connection: WAVE to WAN router B (using InlineGroup 1/1) Fast Ethernet: WAN1 (InlinePort 1/1/wan) Cable type: Crossover Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
- Page 68 (InlinePort 1/0/wan) to WAVE 2 LAN0 Cable type: Straight-through (InlinePort 1/0/lan) Cable type: Crossover Connection: WAVE 2 to WAN router Fast Ethernet: WAVE 2 WAN0 (InlinePort 1/0/wan) Cable type: Crossover Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 5-10 OL-17738-01...
- Page 69 (InlinePort 1/0/wan) to WAVE 2 LAN0 (InlinePort 1/0/lan) Cable type: Straight-through Cable type: Crossover Connection: WAVE 2 to WAN router Fast Ethernet: WAVE 2 WAN0 (InlinePort 1/0/wan) Cable type: Crossover Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 5-11 OL-17738-01...
- Page 70 Chapter 5 WAVE Inline Network Adapter Installation Scenarios and Cabling Examples for Fast Ethernet Connections Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 5-12 OL-17738-01...
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Page 71: Troubleshooting The System Hardware
• Use the information in this chapter to determine whether a problem originates with the hardware or the software. For further assistance, contact your Cisco customer service representative. The WAAS software does not support the use of a keyboard or mouse... -
Page 72: Identifying System Problems
All other components that are not orderable as spare hardware options can only be replaced by a qualified service technician. Once you have identified a faulty component, contact the Cisco Technical Assistance Center (TAC). -
Page 73: Checking Connections And Switches
Step 5 Make sure that all connections fit tightly together. Power up the system. Step 6 If the problem is resolved, the connections were loose. You have fixed the problem. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 74: Troubleshooting The Ethernet Controller
Check the Ethernet controller LEDs on the appliance back panel. (See • Figure 1-3.) These LEDs indicate whether a problem exists with the connector, cable, or switch: Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 75: Ethernet Controller Troubleshooting Chart
The network might be idle. Try sending data from this appliance. • Check all connections at the Ethernet controller and the switch. • Use another port on the switch. • Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 76: Identifying Problems Using Trouble Indicators And Status Leds
Check the following: controller stopped Try a different connector on the switch. • working without If you suspect the adapter is faulty, contact the Cisco Technical Assistance • apparent cause. Center (TAC). Identifying Problems Using Trouble Indicators and Status LEDs... -
Page 77: Undetermined Problems
Any component that is internal to the appliance, with the exception of Note customer-replaceable adapters, must be serviced by trained and qualified personnel. Contact your customer service representative. Power up the appliance. If the problem remains, contact Cisco TAC: Step 4 Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 78: Problem-Solving Tips
Print (print screen) configuration currently in use – BIOS level – WAAS system software type and version level • To eliminate confusion, identical systems are considered identical only if they meet all these conditions: Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 79: Error Symptoms
Check the CD-RW/DVD drive. The CD-RW/DVD drive tray is Make sure that the appliance is turned on. not working. Insert the end of a straightened paper clip into the manual tray-release opening. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... - Page 80 If there is no airflow, the fans are not working. This causes the appliance to overheat and shut down. Check the system error log. See the “Undetermined Problems” section on page 6-7. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 6-10 OL-17738-01...
- Page 81 A hardware option that used to Verify that all of the hardware options and cable connections are work does not work now. secure. Check for a failing hardware option and replace it if necessary. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 6-11 OL-17738-01...
- Page 82 “Console Port Serial Connector” section on The appliance is connected to the correct port (see the page 1-8. “Hardware Features” section on page 1-2). Check for a failing serial appliance. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 6-12 OL-17738-01...
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Page 83: Power-On Self Test (Post)
POST. The system error log contains all messages issued during the POST and all system status messages from the service processor. You can view the contents of the system error log from the diagnostic programs. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 6-13 OL-17738-01... -
Page 84: Post Error Codes
All other components that are not orderable as spare hardware options can only be replaced by a qualified service technician. Once you have identified a faulty component, contact the Cisco Technical Assistance Center (TAC). - Page 85 Possible Cause: A catastrophic system error, which caused the WAVE appliance to crash, has been logged. Action: If the problem persists, contact the Cisco Technical Assistance Center. Fan Solution Not Fully Redundant Possible Cause: The minimum number of required fans is installed, but some redundant fans are missing or failed.
- Page 86 Cisco Technical Assistance Center. Fatal Front Side Bus Error Possible Cause: The processor front-side bus experienced a fatal error. Action: Reseat any loose processors. If the problem persists, contact the Cisco Technical Assistance Center. Fatal Global Protocol Error Possible Cause: The system experienced a critical error that caused an NMI.
- Page 87 Invalid memory types were found on the same node. Please check DIMM compatibility. - Some DIMMs may not be used Description: Invalid or mixed memory types were detected during POST. Action: Use only Cisco DIMM pairs when populating memory sockets. See the “Installing Memory” section on page 4-8. If the problem persists, contact the Cisco Technical Assistance Center.
- Page 88 Description: The system detects DIMMs, but is unable to use the DIMMs because a processor is not installed in the corresponding socket. Action: Be sure the memory is installed correctly. Use only Cisco DIMM pairs when populating memory sockets. See the “Installing Memory”...
- Page 89 Chapter 6 Troubleshooting the System Hardware Power-On Self Test (POST) Action: Be sure the memory is installed correctly. Use only Cisco DIMM pairs when populating memory sockets. See the “Installing Memory” section on page 4-8. If the problem persists, contact the Cisco Technical Assistance Center.
- Page 90 Description: The first DIMM socket in the pair is not populated. The second DIMM in the pair is not recognized or used. Action: Be sure the memory is installed correctly. Use only Cisco DIMM pairs when populating memory sockets. See the “Installing Memory”...
- Page 91 Chapter 6 Troubleshooting the System Hardware Power-On Self Test (POST) Action: Be sure the memory is installed correctly. Use only Cisco DIMM pairs when populating memory sockets. See the “Installing Memory” section on page 4-8. If the problem persists, contact the Cisco Technical Assistance Center.
- Page 92 Caution believe the system board requires replacement, contact your support representative before proceeding. 2. If the problem persists, contact the Cisco Technical Assistance Center. Step 2 304-Keyboard or System Unit Error Possible Cause: Keyboard, keyboard cable, mouse controller, or system board failure.
- Page 93 Only authorized technicians should attempt to remove the system board. If you Caution believe the system board requires replacement, contact your support representative before proceeding. If the problem persists, contact the Cisco Technical Assistance Center. Step 2 Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 6-23...
- Page 94 Chapter 6 Troubleshooting the System Hardware Power-On Self Test (POST) Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide 6-24 OL-17738-01...
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Page 95: Appendix
1066-MHz front-side bus (FSB) • Memory 3 GB (optionally 6 GB) ECC DDR2 SDRAM • Drives standard DVD-ROM/CD-RW combination drive • • RAID-1 array with two 500-GB SATA hard disk drives Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 96: A P P E N D I X A Wave-574 Hardware Specifications
Power supply output • Rated steady-state power: 400 W (100 VAC) – 400 W (200 VAC) – Maximum peak power: • 400 W (100 VAC) – 400 W (200 VAC) – Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... - Page 97 Operating: 457 m/min (1,500 ft/min) – Nonoperating: 457 m/min (1,500 ft/min) – 1. The limits apply when operated in an ambient environment temperature of +23.0°C ± 2° (+73.4°F ± 2°). Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
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Page 98: Adapter Specifications
2-Port Inline Adapter: 2 × RJ-45 socket connectors General Technical Specifications Interface standard PCI-Express Base Specification Revision 1.0 Size PCI Short add in card: 6.6 × 4.4 in. (167.6 × 111.2 mm) PCI Express card type ×4 Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... - Page 99 6.4 oz (180.0 g) Operating humidity 0 to 90%, noncondensing Operating temperature 50 to 95 °F (10 to 35 °C) Storage temperature –4 to 149 °F (–20 to 65 °C) Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
- Page 100 Appendix A WAVE-574 Hardware Specifications Adapter Specifications Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01...
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Page 101: Appendix
This section discusses various environmental factors that can adversely affect system performance and longevity. • Temperature, page B-2 Humidity, page B-3 • Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 102: Temperature
Clean the system at regular intervals to avoid any buildup of dust and debris, • which can cause a system to overheat. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 103: Humidity
Each system is designed to operate at a maximum altitude of 3000 feet (914.4 meters) and can be stored at a maximum altitude of 7000 feet (2133 meters). Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 104: Dust And Particles
ESD is a problem particularly in dry environments where the relative humidity is below 50 percent. To reduce the effects of ESD, you should observe the following guidelines: Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 105: Electromagnetic And Radio Frequency Interference
Because they store data magnetically, hard disk drives are extremely susceptible to the effects of magnetism. Hard disk drives should never be stored near magnetic sources such as the following: Monitors • TV sets • Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 106: Shock And Vibration
In general, do not allow the system to share a circuit with any of the following: Copier machines – Air conditioners – Vacuum cleaners – Space heaters – Power tools – Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 107: Using Power Protection Devices
Surge protectors, however, do not offer protection against brownouts, which occur when the voltage drops more than 20 percent below the normal AC line voltage level. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... -
Page 108: Line Conditioners
5 minutes of battery power let you conduct an orderly shutdown of the system but are not intended to provide continued operation. Surge protectors should be used with all UPS systems, and the UPS system should be Underwriters Laboratories (UL) safety-approved. Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide OL-17738-01... - Page 109 CD/DVD drive problems electromagnetic interference connections See EMI power electrostatic discharge troubleshooting See ESD connectors and ports inline network adapter preventing effects of locations environment console port maintaining corrosion Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide IN-1 OL-17738-01...
- Page 110 (table) hardware option front view 1-2, 1-5 problems 6-11 inline network adapter humidity troubleshooting maintenance guidelines Light Path Diagnostics using line conditioners using I/O connectors inline network adapter Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide IN-2 OL-17738-01...
- Page 111 6-14 description power problems 6-12 connecting to system shock problems 6-12 preventing damage power-on self-test site environment See POST maintenance factors power source interruptions status LEDs Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide IN-3 OL-17738-01...
- Page 112 WAVE with power on troubleshooting connections Ethernet controller LEDs network connections switches system hardware trouble indicators undetermined problems undetermined problems troubleshooting uninterruptible power supplies using Cisco Wide Area Virtualization Engine 574 Hardware Installation Guide IN-4 OL-17738-01...