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Epson Equity 386/33 PLUS Product Support Bulletin
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Epson Equity 386/33 PLUS Product Support Bulletin

Epson Equity 386/33 PLUS Product Support Bulletin

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Download this manual See also: User Manual, Setup Manual
EPSON AMERICA, INC.
Product Support Bulletin
Subject: Epson Equity 386/33 PLUS and Monochrome Video Installation
Date: 06/04/93
Page(s): 1 of 3
This bulletin provides information regarding the installation and compatibility of
Monochrome Video sub-systems.
1.
Hardware Configuration:
CPU:
Memory:
Additional:
BIOS Rev:
FDD:
FDD:
HDC:
HDD:
Video:
Display:
Note: The Epson Monochrome Monitor (Model MBM-2095-E) was discontinued
as a sales item as of June 1991. However, it is available as a warranty
exchange item from the parts department.
2. Compatibility:
Monochrome Display Adapters are compatible on the Epson Equity 386/33
Plus system. Pre-configuring system C-MOS is required. Refer to page 2 of
this document for details.
3. Display Symptoms & Causes:
System CMOS must be pre-set to successfully install a Monochrome video
sub-system. The system will not sync properly after a Monochrome adapter
and display are installed. A common complaint at that point is that the system
is dead (no boot activity or keyboard response).
Epson Equity 386/33+
[ Serial Number: 64E2010044 ]
[ Configured System ]
4.0MB Standard, soldered on system board
not installed
D386-6080-031892-K2
Canon MD5501 5.25" half-height 1.2MB
Canon MD 3641G 3.5" half-height 1.44MB
Integrated on Main Logic Board
Quantum LPS-120
EIZO Enhanced MDA
[ Monochrome Display Adapter ]
Epson Monochrome Monitor
[ MBM-2095-E ]
PSB No: S-0162
Originator: JAM
Product Code
(A314221)
(A811371)
(A811381)
(A811951)
EPSON

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Summary of Contents for Epson Equity 386/33 PLUS

  • Page 1 EPSON EPSON AMERICA, INC. Product Support Bulletin Subject: Epson Equity 386/33 PLUS and Monochrome Video Installation PSB No: S-0162 Date: 06/04/93 Originator: JAM Page(s): 1 of 3 This bulletin provides information regarding the installation and compatibility of Monochrome Video sub-systems.
  • Page 2 PSB No: S-0162 Page: 2 of 3 Hardware CMOS settings are incorporated into the BIOS ROM. VGA is the hardware default setting for video support. If a monochrome display adapter and monitor are installed and the system booted, the monochrome monitor will not synchronize properly because VGA BIOS calls are still being refreshed.
  • Page 3 MDA’s video port. D.) Power up the system and then the monochrome display. The system will reboot and load to DOS. Epson MS-DOS, Microsoft Windows 3.1 and Lotus 3.1 were tested without any operation or video errors.
  • Page 4 EPSON EPSON AMERICA, NC. Product Support Bulletin Subject: Epson Equity 386/33 Plus & Super Dual VGA Adapter Installation. PSB No: S-0157 Date: 06/04/93 Originator: JAM Page(s): 1 of 4 This bulletin provides information regarding the installation and compatibility of the Super Dual VGA adapter by Colorgraphic Communications in the Equity 386/33 Plus.
  • Page 5 PSB No: S-0157 Page: 2 of 4 Possible display symptoms and causes. System CMOS and video jumpers must be set appropriately to successfully install any video adapter. The system may not sync properly after an adapter and display are installed. A common symptom is that the system appears to be dead (no boot activity or keyboard response).
  • Page 6 This is normal operation of the display adapter. Dual monitor support is only active by using the appropriate video driver and application. Epson MS-DOS, MS-Windows 3.1 were tested without any operation or video errors. 7. Video adapter hardware configuration: A.) Factory Defaults were used throughout the testing process.
  • Page 7 PSB No: S-0157 Page: 4 of 4 Dual VGA video driver installation: A.) A Super Dual VGA Utility Disk is supplied with the video adapter. The root directory contains a READ-ME file with general information on installing the various video drivers. The root directory contains a WINDOWS_DOC file with specific information on how to install the Windows Video drivers.
  • Page 8 Windows 3.1 diskettes 1 through 3 are required during the update process to transfer font files need by the new video drivers. New video driver file is ET4DRV.EXE and is on the Epson BBS. It is in the Drivers library area of the bulletin board. Compatibility: The new video drivers for Windows 3.1 are compatible.
  • Page 9 PSB No: S-0146 Page: 2 of 3 Update Video Driver file information: For speed of access and availability the Windows 3.1 updated video drivers are available on the Epson ET4DRV.EXE DRIVERS BBS. The name of the file is and is located in the library area.
  • Page 10 PSB No: S-0146 Page: 3 of 3 Extracting/Exploding the Video Driver suggestions: Down-load the to your local hard disk drive, a 1.2Mb or 1.44Mb diskette. The driver ET4DRV.EXE ET4DRV.EXE files expand-out to approximately 643,174 bytes of data space. Run the file and the files will extract themselves into the disk/current-directory.
  • Page 11 VGA adapter in a bus slot or (2) configuring SETUP to COLOR rather than VGA resolves the screen problem. Variance #3: Low-level formatting the drive on another system and reinstalling it in the Equity 386/33 Plus is an alternative. The system functioned normally thereafter.
  • Page 12 The Epson 386/33 Plus successfully executed 142 ( 98% ) out of 145 tests without variance. The Equity 386/33 Plus has been extensively tested by an outside Third Party Testing Lab. Out of a “TEST SUITE" of 145 Hardware and...