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Epson P-2000 - Multimedia Storage Viewer Product Support Bulletin
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Epson P-2000 - Multimedia Storage Viewer Product Support Bulletin

Epson P-2000 - Multimedia Storage Viewer Product Support Bulletin

Firmware release version 02.52
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Download this manual See also: Basic Manual, User Manual
EPSON
Date:
2/25/2010
PSB #:
PSB.2010.03.001
Reference:
TE09-0218 Rev. A
Product(s):
Epson P-2000 Multimedia Storage Viewer
Subject:
New Firmware Release version 02.52
This bulletin was created to inform you of a firmware update that provides upgrades to the
P-2000.
Description of Change:
The firmware has been updated to version 02.52.
Reason:
The firmware corrects the following symptoms when using certain high-speed Lexar Compact
Flash (CF) memory cards such as the Professional 133x or the Platinum II 80x speed:
1. Card cannot be recognized
2. Unable to display thumbnails
3. Thumbnails appear but do not display correctly
4. Thumbnails display but there is no image
Note:
Although this firmware update provides support for higher speed Lexar memory cards,
some cards may not be supported.

P-2000 Firmware Update Instructions:

Note:
Before starting the firmware update process, confirm that there are no files on the
Memory Card.
To download and install the new firmware file, you will need the following:
• Windows-based PC or Macintosh computer with Internet access
• Operating Systems: Windows 98/ME/2000/XP/Vista/7
• Operating Systems: Mac OS 10.2.8 to 10.6.x
• Memory Card Reader/Writer
• 128MB or higher formatted Compact Flash or SD memory card (there must be no data
on the card)
• P-2000 battery installed (fully-charged battery recommended)
• AC Adapter – the firmware update should be performed with the unit powered by its AC
power adapter.
Product Support Bulletin
Page 1 of 5
PSB.2010.03.001
Originator:
jd
Authorization:
Total Pages:
5

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Summary of Contents for Epson P-2000 - Multimedia Storage Viewer

  • Page 1 PSB.2010.03.001 Authorization: Reference: TE09-0218 Rev. A Total Pages: Product(s): Epson P-2000 Multimedia Storage Viewer Subject: New Firmware Release version 02.52 This bulletin was created to inform you of a firmware update that provides upgrades to the P-2000. Description of Change: The firmware has been updated to version 02.52.
  • Page 2 Firmware Update Procedure: Download the file epson13819.exe for Windows or epson13820.dmg (Mac OS X) for Macintosh from the Epson website. To verify the firmware version, power on the unit, select Settings in the Home Menu and press the OK button. The firmware version is located in the lower right-hand corner of the screen, as shown below.
  • Page 3 5. Press and hold down the “OK” button while sliding the “POWER” switch as shown below. Release the Power switch and continue holding down the OK button until the message Note: below appears on the screen. If you do not see this screen, power off the unit and start the firmware process again.
  • Page 4 During the update process, the message screen will display the current firmware and updated firmware versions. Then the message “Updating Resources” will appear. Important: Do not remove the battery or disconnect the AC adapter during the firmware update process. 6. The firmware process is completed when you see the message “Resources Updated Successfully”...
  • Page 5 8. When you power on the unit, you will be prompted to select the language and set the date and time. 9. To confirm the new firmware version, select Settings in the Home Menu. The firmware 02.52 version is located on the lower right side of the screen. It should say Ver.
  • Page 6 PSB.2005.12.002 Authorization: Reference: TE05-0577 Rev. A Total Pages: Product(s): Epson P-2000 Multimedia Storage Viewer Subject: New Firmware Release version 02.51 This bulletin was created to inform you of a firmware update that provides upgrades to the P-2000. Description of Change: The firmware has been updated to version 02.51.
  • Page 7 Firmware Update Procedure: Download the file epson11725.exe for Windows or epson11726.sea.hqx (Mac OS 9.x) / epson11727.dmg (Mac OS X) for Macintosh from the Epson website. Important Note: If the firmware version of your P-2000 is 02.02, it is strongly recommended that you first upgrade to version 02.04 before upgrading to 02.51.
  • Page 8 4. After the firmware file has been downloaded to your memory card, insert the CompactFlash or SD memory card into the P-2000 as shown below. 5. Press and hold down the “OK” button while sliding the “POWER” switch as shown below.
  • Page 9 During the update process, the message screen will display the current firmware and updated firmware versions. Then the message “Updating Resources” will appear. Important: Do not remove the battery or disconnect the AC adapter during the firmware update process. 6. The firmware process is completed when you see the message “Resources Updated Successfully”...
  • Page 10 8. When you power on the unit, you will be prompted to select the language and set the date and time. 9. To confirm the new firmware version, select Settings in the Home Menu. The firmware 02.51 version is located on the lower right side of the screen. It should say Ver.
  • Page 11 PSB.2005.06.002R2 Authorization: Reference: TE05-0189 Rev. B Total Pages: Product(s): Epson P-2000 Multimedia Storage Viewer Subject: New Firmware Release version 02.04 This bulletin was created to inform you of a firmware update that provides upgrades to the P-2000. Description of Change: The firmware has been updated to version 02.04.
  • Page 12 Firmware Update Procedure: Download the file epson11467.exe for Windows or epson11468.sea.hqx for Macintosh from the Epson website. Important Note: If the firmware version of your P-2000 is 01.01, it is strongly recommended that you first upgrade to version 02.02 before upgrading to 02.04. See bulletin PSB.2005.03.001R4 for more details.
  • Page 13 Steps: 1. Install a blank memory card into a Memory Card Reader/Writer and copy the “PSVFIRM1” folder (including all the files in the folder) to the root directory of your memory card. 2. Verify that the battery is installed in the P-2000 3.
  • Page 14 Release the Power switch and continue holding down the OK button until the message Note: below appears on the screen. If you do not see this screen, power off the unit and start the firmware process again. During the update process, the message screen will display the current firmware and updated firmware versions.
  • Page 15 7. When you see the message “Shutdown Restart Device”, power off the unit and remove the CompactFlash or sD memory card. 8. When you power on the unit, you will be prompted to select the language and set the date and time.
  • Page 16 Total Pages: Product(s): Epson P-2000 Multimedia Storage Viewer Subject: Epson P-2000 Firmware Update Version 02.02 This bulletin was created to inform you of a firmware update that provides some enhancements to the P-2000 firmware. Description of Change: The firmware has been updated to version 02.02.
  • Page 17 Firmware Update Procedure: Download the file epson11365.exe for Windows or epson11366.sea.hqx for Macintosh from the Epson website. Important Note: If the firmware version of the P-2000 is Version 2.x or later, there Is no need to continue with the firmware update.
  • Page 18 1. Install a blank memory card into a Memory Card Reader/Writer and copy the “PSVFIRM1” folder (including all the files in the folder) to the root directory of your memory card. 2. Verify that the battery is installed in the P-2000 3.
  • Page 19 5. Press and hold down the “OK” button while sliding the “POWER” switch as shown below. Release the Power switch and continue holding down the OK button until the message below appears on the screen. Note: If you do not see this screen, power off the unit and start the firmware process again.
  • Page 20 8. When you see the message “Shutdown Restart Device”, power off the unit and remove the CompactFlash or sD memory card. 9. When you power on the unit, you will be prompted to select the language and set the date and time. 10.
  • Page 21 EPSON RODUCT UPPORT ULLETIN Date: 01/21/2005 Originator: esc PSB.2005.01.003 PSB #: Authorization: Reference: Total Pages: 1 P-2000 Multimedia Storage Viewer Product(s): Specifications for playing MP3s on the P-2000 Multimedia Storage Viewer Subject: This bulletin was created to inform you of the MP3 audio file types supported on the P-2000 Multimedia Storage Viewer.