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Brother HL 1240 - B/W Laser Printer Service Manual

Brother HL 1240 - B/W Laser Printer Service Manual

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Summary of Contents for Brother HL 1240 - B/W Laser Printer

  • Page 2 © Copyright Brother 1999 All rights reserved. No part of this publication may be reproduced in any form or by any means without permission in writing from the publisher. Specifications are subject to change without notice. Trademarks: The brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are trademarks, registered in the United States and other countries, and True Type is a trademark of Apple computer, Inc.
  • Page 3 PREFACE PREFACE This service manual contains basic information required for after-sales service of the laser printer (hereinafter referred to as "this machine" or "the printer"). This information is vital to the service technician to maintain the high printing quality and performance of the printer. This service manual covers the HL-1240/1250 printers.
  • Page 4: Table Of Contents

    TABLE OF CONTENTS TABLE OF CONTENTS REGULATION ..................... vii SAFETY INFORMATION ................ix CHAPTER 1 GENERAL................1-1 FEATURES......................1-1 OVERVIEW ......................1-3 SPECIFICATIONS ....................1-4 Printing..........................1-4 Functions ..........................1-4 Electrical and Mechanical ....................1-5 Paper ..........................1-6 3.4.1 Feedable paper........................1-6 3.4.2 Paper cassette capacity......................
  • Page 5 TABLE OF CONTENTS Two Side Printing (Manual Duplexing)................2-11 4.3.1 To print on both sides of the paper from the paper cassette ..........2-11 4.3.2 To print on both sides of the paper from the manual feed slot.......... 2-12 CONTROL PANEL OPERATION................2-13 Ready (Paper) LED Indications ..................2-13 Data (Toner) LED Indications ..................2-14 Drum LED Indications .....................2-14...
  • Page 6 TABLE OF CONTENTS 2.6.2 Exposure stage ......................... 3-22 2.6.3 Developing ........................3-23 2.6.4 Transfer..........................3-24 2.6.5 Fixing stage........................3-24 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY ......4-1 SAFETY PRECAUTIONS ..................4-1 DISASSEMBLY FLOW .................... 4-2 DISASSEMBLY PROCEDURE ................4-3 AC Cord ..........................4-3 Drum Unit..........................4-3 Paper Cassette .........................4-4...
  • Page 7 TABLE OF CONTENTS CHAPTER 6 TROUBLESHOOTING............6-1 INTRODUCTION .....................6-1 Initial Check ........................6-1 Warnings for Maintenance Work..................6-2 Identify the Problem ......................6-3 OPERATOR CALLS & SERVICE CALLS ..............6-4 Operator Calls........................6-4 Service Calls ........................6-4 ERROR MESSAGES....................6-6 Error Messages in the Status Monitor ................6-6 Error Message Printouts ....................6-8 PAPER PROBLEMS........
  • Page 8 TABLE OF CONTENTS 11. MAIN PCB CIRCUIT DIAGRAM, HL-1240 (2/2)............ A-19 12. MAIN PCB CIRCUIT DIAGRAM, HL-1250 (1/5)............ A-20 13. MAIN PCB CIRCUIT DIAGRAM, HL-1250 (2/5)............ A-21 14. MAIN PCB CIRCUIT DIAGRAM, HL-1250 (3/5)............ A-22 15. MAIN PCB CIRCUIT DIAGRAM, HL-1250 (4/5)............ A-23 16.
  • Page 9 REGULATION REGULATION LASER SAFETY (110 - 120V MODEL ONLY) This printer is certified as a Class I laser product under the US Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. This means that the printer does not produce hazardous laser radiation.
  • Page 10 REGULATION IEC 825 (220-240V MODEL ONLY) This printer is a Class I laser product as defined in IEC 825 specifications. The label shown below is attached in countries where required. CLASS 1 LASER PRODUCT APPAREIL LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This printer has a laser diode which emits invisible laser radiation in the Laser Unit.
  • Page 11: Safety Information

    SAFETY INFORMATION SAFETY INFORMATION CAUTION FOR LASER PRODUCT (WARNHINWEIS FUR LASER DRUCKER) CAUTION: When the machine during servicing is operated with the cover open, the regulations of VBG 93 and the performance instructions for VBG 93 are valid. CAUTION: In case of any trouble with the laser unit, replace the laser unit itself. To prevent direct exposure to the laser beam, do not try to open the enclosure of the laser unit.
  • Page 12 SAFETY INFORMATION DEFINITIONS OF WARNINGS, CAUTIONS AND NOTES The following conventions are used in this service manual: WARNING Indicates warnings that must be observed to prevent possible personal injury. CAUTION: Indicates cautions that must be observed to service the printer properly or prevent damage to the printer.
  • Page 13: Chapter 1 General

    CHAPTER 1 GENERAL CHAPTER 1 GENERAL FEATURES This printer has the following features; High Resolution and Fast Print Speed <HL-1240> True 600 x 600 dots per inch (dpi) (GDI mode), true 300 x 300 dots per inch (dpi) (PCL mode) with microfine toner and up to 12 pages per minute (ppm) print speed (A4 or Letter paper).
  • Page 14 CHAPTER 1 GENERAL USB Interface (for Windows  98, iMac and Power Macintosh G3 Using USB) The printer can be connected using the Universal Serial Bus (USB) interface to a PC or Mac which has a USB interface. Drivers that allow you to use the USB port are provided on the CD-ROM supplied with the printer.
  • Page 15: Overview

    CHAPTER 1 GENERAL OVERVIEW <Front View> Output tray Tray extension flap Control panel Front cover Manual feed paper guides Manual feed slot Paper indicator Paper cassette Fig. 1-1 <Rear View> HL-1240 Rear cover USB interface connector Parallel interface connector Power switch AC power inlet Fig.
  • Page 16: Specifications

    CHAPTER 1 GENERAL SPECIFICATIONS Printing Print method Electrophotography by semiconductor laser beam scanning Laser Wave length: 780 nm Output: 5mW max Resolution HL-1240: 600 x 600 dots/inch (GDI) 300 x 300 dots/inch (under DOS or other operating system) 1200(H) x 600(V) dots/inch (for Windows  DIB HL-1250: graphics) 600 x 600 dots/inch (for Windows  and DOS)
  • Page 17: Electrical And Mechanical

    CHAPTER 1 GENERAL Windows  3.1/3.11, Windows  95/98, Windows  NT 4.0 driver: Printer driver supporting Brother Native Compression mode Windows  3.1/3.11, Windows  95/98 driver: supporting bi- directional capacity iMac, Power Macintosh G3 with USB printer driver Optional Macintosh driver available for System 6.0.7 or higher (for HL-1250 only) Interface...
  • Page 18: Paper

    CHAPTER 1 GENERAL *NOTE: The peak figure of power consumption is worked out when the halogen heater lamp is turned ON. The peak figure of power consumption is worked out excluding inrush current value. The peak figure of power consumption is a reference value and should be used internally at Brother offices only.
  • Page 19: Paper Cassette Capacity

    CHAPTER 1 GENERAL (3) Recommended paper Letter: Xerox 4200 (75 g/m Xerox 80 Premier Paper (80 g/m Label: Avery laser label or equivalent Transparency: 3M CG3300 or equivalent CAUTION: When you are choosing print media, be sure to follow the information given below to prevent any paper jams, print quality problems or printer damage;...
  • Page 20: Print Delivery

    CHAPTER 1 GENERAL 3.4.3 Print delivery (1) Output tray stacking capacity: Maximum 150 sheets (80 g/m face-down only (2) Straight paper path output at the rear of the printer capacity: 1 sheet **Thicker paper printing is recommended. face-up only NOTE: When using the straight paper path feed and the rear output method for thicker paper printing, lift up the rear cover at the rear of the printer.
  • Page 21: Print Guaranteed Area

    CHAPTER 1 GENERAL 3.5.2 Print guaranteed area The values above vary depending on the paper size. For details, see the table on the next page.
  • Page 22 CHAPTER 1 GENERAL The table below shows the print guaranteed areas for each paper size. Size 210.0 mm 297.0 mm 203.2 mm 288.5 mm 3.4 mm 4.23 mm 8.27” 11.69” 8.0” 11.36” 0.13” 0.17” (2,480 dots) (3,507 dots) (2,400 dots) (3,407 dots) (40 dots) (50 dots)
  • Page 23: Conditions Required For Installation

    CHAPTER 2 INSTALLATION AND BASIC OPERATION CHAPTER 2 INSTALLATION AND BASIC OPERATION CONDITIONS REQUIRED FOR INSTALLATION Power Supply The source voltage must stay within ±10% of the rated voltage shown on the rating plate. The power cord, including extensions, should not exceed 5 meters (16.5 feet). Do no share the same power circuit with other high-power appliances, particularly an air conditioner, copier or shredder.
  • Page 24: Unpacking

    CHAPTER 2 INSTALLATION AND BASIC OPERATION UNPACKING When unpacking the printer, check to see that all of the following components are included in the carton. Printer Paper cassette Drum unit Documents (with Toner cartridge included) Floppy disk AC cord CD-ROM Fig.
  • Page 25: Install The Printer

    CHAPTER 2 INSTALLATION AND BASIC OPERATION INSTALL THE PRINTER You need to implement hardware setup and driver installation to use the printer. Firstly, identify the Operating System on your computer. Then, purchase the appropriate interface cable (parallel or USB) for your computer. The installation programs for the hardware setup and driver installation are contained on the supplied CD-ROM.
  • Page 26 CHAPTER 2 INSTALLATION AND BASIC OPERATION (6) Click the Initial Setup button. Fig. 2-4 (7) You can view the Initial Setup operations in the video movie. Fig. 2-5 (8) Click the interface cable you are going to use, Parallel or USB. Fig.
  • Page 27: Install The Drum Unit

    CHAPTER 2 INSTALLATION AND BASIC OPERATION ® For Windows Users with No CD-ROM Drive If you do not have a CD-ROM drive, setup the printer following the steps below, then install the printer driver from the floppy disk. 3.2.1 Install the drum unit (1) Open the front cover.
  • Page 28: Connect The Printer And The Computer

    CHAPTER 2 INSTALLATION AND BASIC OPERATION (4) Extend the tray extension flap. After the printer has warmed up the Ready LED changes from blinking to lit. (Fig. 2-12) (5) Press the control panel button. The printer will print a test page. Check the test page printed correctly.
  • Page 29: Connect The Usb Interface Cable

    CHAPTER 2 INSTALLATION AND BASIC OPERATION Using the USB Interface (For Windows  98 only) 3.3.1 Connect the USB interface cable (1) Check that the printer power switch is on. (2) Connect the USB interface cable to the computer, then connect it to the printer. USB interface (Fig.
  • Page 30 CHAPTER 2 INSTALLATION AND BASIC OPERATION (3) Insert the supplied CD-ROM into the CD- ROM drive and select “CD-ROM drive”. Click the Next button. Fig. 2-17 (4) Click the Next button, then the USB driver will be installed. Fig. 2-18 (5) Click the Finish button.
  • Page 31: Set The Pc Printer Port

    CHAPTER 2 INSTALLATION AND BASIC OPERATION 3.3.3 Set the PC printer port Your PC printer port has to be set to “USB port”. (1) Click the Start button and select Printers in Settings. (2) Select your printer model icon in Printers so that the printer icon is highlighted. (3) Select Properties from the File menu, then click the Details tab.
  • Page 32: Paper Handling

    CHAPTER 2 INSTALLATION AND BASIC OPERATION PAPER HANDLING The printer provides two types of paper loading method; paper cassette and manual feed slot. Load Paper into the Paper Cassette You can load normal paper and transparencies into the paper cassette. If you load paper into the paper cassette, the printer automatically feeds paper sheet by sheet and ejects the printed page into the output tray.
  • Page 33: Two Side Printing (Manual Duplexing)

    CHAPTER 2 INSTALLATION AND BASIC OPERATION The printer has a straight paper path from the manual feed slot to the rear of the printer when the rear cover is lifted up. Use this paper feed and output method when printing on thicker paper or card.
  • Page 34: To Print On Both Sides Of The Paper From The Manual Feed Slot

    CHAPTER 2 INSTALLATION AND BASIC OPERATION 4.3.2 To print on both sides of the paper from the manual feed slot CAUTION: Before re-inserting the sheets, straighten them, or paper feed errors will occur. The use of very thin or very thick paper is not recommended. When the manual duplex function is used, it is possible that paper jams may occur or print quality may not be satisfactory.
  • Page 35: Control Panel Operation

    CHAPTER 2 INSTALLATION AND BASIC OPERATION CONTROL PANEL OPERATION There are four LEDs and a button on the control panel. The LEDs indicate the printer status, and pressing the button enables several functions in the printer. Drum Ready Paper LEDs Alarm Toner Data...
  • Page 36: Data (Toner) Led Indications

    CHAPTER 2 INSTALLATION AND BASIC OPERATION Data (Toner) LED Indications The Data LED indicates the current status of the print data process. Printer status The printer has no print data. Blinking The printer is receiving data from the computer or the printer is processing data in memory.
  • Page 37: Control Panel Button Operations

    CHAPTER 2 INSTALLATION AND BASIC OPERATION Control Panel Button Operations The control panel button is used for the following purposes depending on the situation. Operation Description Cancel printing If the button is pressed during printing, the printer immediately stops printing and ejects the paper. Wake-up If the printer is in sleep mode, pressing the button wakes it up into the ready status.
  • Page 38: Test Print Mode

    CHAPTER 2 INSTALLATION AND BASIC OPERATION 5.6.2 Test print mode The printer incorporates various test print modes. The printer enters into each test print mode by panel button operation. For details on test print mode, see Subsection 9.1 ‘Test Print Mode’ in CHAPTER 2-16...
  • Page 39: Chapter 3 Theory Of Operation

    CHAPTER 3 THEORY OF OPERATION CHAPTER 3 THEORY OF OPERATION ELECTRONICS General Block Diagram HL-1240 Fig. 3-1 shows a general block diagram of the HL-1240 printer. Control system RAM 2MB Interface block (Parallel / USB) Video control block Engine control block Operation block (Control panel) Paper tray unit...
  • Page 40 CHAPTER 3 THEORY OF OPERATION HL-1250 Fig. 3-2 shows a general block diagram of the HL-1250 printer. Optional RAM (SIMM) Optional I/F board (max. 32Mbytes) (Mac. RS-232C) Control system Expansion RAM 4MB Expansion I/O memory I/O Interface block (Parallel / USB) Video control block Engine control block Operation block...
  • Page 41: Main Pcb Block Diagram

    CHAPTER 3 THEORY OF OPERATION Main PCB Block Diagram HL-1240 Fig. 3-3 shows the block diagram of the main PCB of the HL-1240 printer. A S I C CPU Core Oscillator (32.7MHz) Reset Circuit (MB86833) Address Decoder DRAM Control Program + Font ROM 1.0 Mbytes Timer (2.0 Mbytes)
  • Page 42 CHAPTER 3 THEORY OF OPERATION HL-1250 Fig. 3-4 shows the block diagram of the main PCB of the HL-1250 printer. A S I C CPU Core (MB86832) Oscillator (32.7MHz) Reset Circuit Address Decoder DRAM Control Program + Font ROM 4.0 Mbytes Timer (4.0 Mbytes) FIFO...
  • Page 43: Main Pcb

    CHAPTER 3 THEORY OF OPERATION Main PCB 1.3.1 ASIC HL-1240 A Fujitsu 32bit RISC CPU, MB86833 (SPARC lite) is built in the ASIC. While the CPU is driven with a clock frequency of 33 MHz in the user logic block, it itself runs at 66 MHz, which is generated by multiplying the source clock by two.
  • Page 44 CHAPTER 3 THEORY OF OPERATION HL-1250 A Fujitsu 32bit RISC CPU, MB86832 (SPARC lite) is built in the ASIC. While the CPU is driven with a clock frequency of 33 MHz in the user logic block, it itself runs at 66 MHz, which is generated by multiplying the source clock by two.
  • Page 46 CHAPTER 3 THEORY OF OPERATION 1.3.2 HL-1240 An 8 Mbits ROM (x 16 bit) is mounted into this socket. Fig. 3-7 HL-1250 Two 16 Mbits ROMs (x 16 bit) are mounted into these sockets. Fig. 3-8...
  • Page 47: Dram

    CHAPTER 3 THEORY OF OPERATION 1.3.3 DRAM HL-1240 A 16M-bit DRAM (x 16 bits) is used as the RAM. Fig. 3-9...
  • Page 48 CHAPTER 3 THEORY OF OPERATION HL-1250 Two 16M-bit DRAMs (x 16 bits) are used as the RAM. Fig. 3-10 3-10...
  • Page 49: Optional Ram

    CHAPTER 3 THEORY OF OPERATION 1.3.4 Optional RAM HL-1250 A 32bit (72 pin) SIMM can be fitted as optional RAM. The main PCB has one slot and the capacity of SIMM can be from 1 Mbyte to 32 Mbytes. Fig. 3-11 3-11...
  • Page 50: Optional Serial I/O

    CHAPTER 3 THEORY OF OPERATION 1.3.5 Optional serial I/O HL-1250 The interrupt of the serial I/O is input to the EXINT terminal of the ASIC, and is recognized by the CPU. A 32-byte register is provided for this I/O, which is read from and written to by the CPU.
  • Page 51: Reset Circuit

    CHAPTER 3 THEORY OF OPERATION 1.3.7 Reset circuit HL-1240 The reset IC is a RN5VD42A. The reset voltage is 4.2V (typ.) and the LOW period of reset is 80ms (typ.) Fig. 3-15 HL-1250 The reset IC is a RN5VD42A. The reset voltage is 4.2V (typ.) and the LOW period of reset is 80ms (typ.) Fig.
  • Page 52: Engine I/O

    CHAPTER 3 THEORY OF OPERATION 1.3.8 Engine I/O HL-1240 Fig. 3-17 shows the engine interface circuit. The interface with the engine PCB is by full- duplex synchronous serial method. Fig. 3-17 HL-1250 Fig. 3-18 shows the engine interface circuit. The interface with the engine PCB is by full- duplex synchronous serial method.
  • Page 53: Power Supply

    CHAPTER 3 THEORY OF OPERATION Power Supply 1.5.1 Low-voltage power supply The power supply uses a switching regulation system to generate the regulated DC power (+5 V and +24 V), which are converted from the AC line. The regulated output and the production code of each power supply are listed below; Regulated Output Production Code +5 V / 1.6 A...
  • Page 54: High-Voltage Power Supply

    CHAPTER 3 THEORY OF OPERATION 1.5.2 High-voltage power supply The high-voltage power supply generates and outputs the voltages and currents for the charging, development and transfer functions. Current 24VI Regulator Transfer Roller Voltage Regulator Supply Roller Photosensitive Drum VR22 Development Roller Current Regulator...
  • Page 56 CHAPTER 3 THEORY OF OPERATION Laser Unit Cover Sensor (B) Laser Polygon Motor Drum Unit Primary Charger (Corona Wire) Engine Main PCB High- Primary Charger (Grid) Front Registration Voltage Sensor Power Development Roller Supply Rear Registration Sensor Supply Roller Upper Paper Low-Voltage Cassette Sensor Transfer Roller...
  • Page 57: Paper Transfer

    CHAPTER 3 THEORY OF OPERATION Paper Transfer 2.2.1 Paper supply The paper pick-up roller picks up one sheet of paper from the paper cassette every time it is rotated and feeds it to the paper feed roller. Pinch roller Paper feed roller Paper pick-up roller Front registration Pinch roller...
  • Page 58: Paper Eject

    CHAPTER 3 THEORY OF OPERATION 2.2.3 Paper eject After the printing image on the photosensitive drum is transferred onto the paper, the paper is fed to the fixing unit to fix unfixed toner onto the paper. Afterwards, the paper is ejected from the fixing unit by the first eject roller in the fixing unit. The eject sensor lever detects whether the paper is ejected correctly or not.
  • Page 59: Toner Sensor

    CHAPTER 3 THEORY OF OPERATION 2.3.2 Toner sensor Detects if there is toner in the toner cartridge. The toner sensor at the left side emits light through the window on the left side of the toner cartridge, then the toner sensor at the right side receives it when the toner is low.
  • Page 60: Print Process

    CHAPTER 3 THEORY OF OPERATION Print Process 2.6.1 Charging The drum is charged to approximately 870V by an ion charge which is generated by the primary charger. The charge is generated by ionization of the corona wire, which has a DC bias from the high-voltage power supply applied to it.
  • Page 61: Developing

    CHAPTER 3 THEORY OF OPERATION The area exposed to the laser beam is the image to be printed. The surface potential of the exposed area is reduced, forming the electrostatic image to be printed. 1 Cycle of drum Primary charging Laser beam exposure and developing (a) Unexposed area +870...
  • Page 62: Transfer

    CHAPTER 3 THEORY OF OPERATION 2.6.4 Transfer (1) Transfer process After the drum has been charged and exposed, and has received a developed image, the toner formed is transferred onto the paper by applying a negative charge to the back of the paper.
  • Page 63: Safety Precautions

    CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY SAFETY PRECAUTIONS To avoid creating secondary problems by mishandling, follow the warnings and precautions below during maintenance work. WARNING (1) Always turn off the power switch and unplug the power cord from the power outlet before accessing any parts inside the printer.
  • Page 65: Chapter 4 Disassembly And Re-Assembly

    CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY DISASSEMBLY PROCEDURE AC Cord (1) Disconnect the AC cord from the printer AC inlet. Printer AC cord Fig. 4-1 Drum Unit (1) Open the front cover and remove the drum unit from the printer. Drum unit Fig.
  • Page 66 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY Paper Cassette (1) Close the front cover, pull out the paper cassette from the printer and remove the paper from the cassette. Front cover Paper cassette Fig. 4-3 (2) Remove the separation pad holder ASSY by pulling it upwards, then remove the separation pad spring from the paper cassette.
  • Page 67 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY NOTE: When replacing/re-assembling the separation pad holder, remove the old grease and apply a suitable amount of grease referring to the figure below; Paper pick-up roller Paper cassette Grease: Molykote PG-662 (1 rice-grain size) Fig. 4-5 (3) Turn the paper cassette upside down, then remove the cassette cover film by peeling it carefully from the underside of the cassette.
  • Page 68: Paper Cassette

    CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (5) Keeping the paper cassette upside down, release the pressure roller holder assembly from the cassette by releasing the metal mounting plate from the plastic retaining boss. Use a flat screwdriver to press the metal plate forwards until it clears the boss and then remove the pressure roller holder assembly downwards from the cassette.
  • Page 69 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (10) Turn the cassette the correct way up and slide the two paper guides to the center of the cassette. (11) Remove the side guides Left and Right from the paper cassette. Side guide L Side guide R Paper cassette Fig.
  • Page 70 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY CAUTION: When unhooking the catches to remove the pressure plate, do not bend the pressure plate, gently ease the plastic cover. If the pressure plate is deformed, paper feeding problems may occur. NOTE: When re-assembling the pressure plate ASSY, ensure that the paper indicator arm is under the pressure plate.
  • Page 71 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (17) Turn the cassette upside down and remove the one M3x8 Taptite screw to remove the side guide gear. Then remove the one friction spring. (18) Remove the two side guide racks. (19) Remove the paper indicator. Taptite cup M3x8 Side guide gear Friction spring...
  • Page 72 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY Front Cover (1) Open the front cover. (2) Remove the four M3x8 Taptite screws from the main cover. Taptite, bind M3x8 Front cover Main cover Taptite, bind M3x8 Fig. 4-14 (3) Position the front cover at the angle of 45 degrees and release the bosses at the right and left hand sides and the link at the left hand side.
  • Page 73 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY Top Cover (1) Remove the two M3x10 Taptite screws securing the top cover. (2) Release the hooks on either side of the top cover from the bosses on the main cover by pulling the top cover forwards. Taptite, cup M3x10 Top cover Step (2)
  • Page 74 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (5) Turn the top cover upside down and remove the second eject roller ASSY by lifting the middle of the roller upwards until the roller releases from the cover. Second eject roller ASSY Top cover Fig.
  • Page 75 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (3) Bend the tray extension flap upwards slightly to remove the tray extension flap. Tray extension flap Main cover Fig. 4-20 (4) Release the rear cover springs Left and Right from the hooks on the main cover. (5) Remove the rear cover complete with the rear cover springs Left and Right from the main cover.
  • Page 76 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY Laser Unit (1) Remove the three M3x16 Taptite screws. (2) Push the P harness cover to the right to release it from the hook and remove the P harness cover. (3) Disconnect the LD harness and the polygon motor connector. (4) Taking care not to touch the lens and mirror, remove the laser unit.
  • Page 77 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY Drive Unit (1) Place the printer body carefully on its right hand side so that the drive unit is at the top. (2) Remove the five M3x6 Taptite screws securing the gear plate. (3) Disconnect the heater harness connector and release the panel PCB harness from the hooks.
  • Page 78 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY NOTE: When replacing/re-assembling the main motor, remove the old grease and apply a suitable amount of grease referring to the figure below; Main motor ASSY Grease: Molykote PG-662 (1 rice-grain size) Fig. 4-26 (7) Remove the development joint complete with the joint spring, then remove the link. Joint spring Development joint Link...
  • Page 79 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY Fixing Unit (1) Place the main frame on its base so that the rear side is facing you. (2) Press the two hooks inwards to remove gear 59. (3) Disconnect the two connectors of the heater harness and release the harness from the hooks on the top of the fixing unit.
  • Page 80 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY NOTE: When re-assembling the fixing unit, align the fixing unit frame at the drive unit side into the concave part of the main frame. Fixing unit Main frame Main frame (concavity) Fixing unit Fig. 4-30 (7) Remove the M3x10 screw to remove the star wheel holder ASSY from the fixing unit by lifting the left hand end of the assembly slightly and then moving the assembly to the right to release the right hand end from the fixing unit frame.
  • Page 81: Fixing Unit

    CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (8) Remove the two M3x20 Taptite screws from the top of the fixing unit frame. (9) Release the thermistor harness from the hooks. (10) Release the two hooks at the right and left sides securing the fixing unit cover to the fixing unit frame.
  • Page 82 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY PR99156 (12) Remove the one M3x10 Taptite screw securing the halogen lamp connector plate at the drive unit side of the fixing unit frame and then loosen the M3x6 screw at the other side. (13) Lift the right hand end of the heat roller and remove the halogen heater lamp from the heat roller.
  • Page 83 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY PR99156 (14) Lift and remove the heat roller. The heat roller gear will also come off. (15) Remove the heat roller bearing from the left hand end of the heat roller. To remove the bearing at the gear side, first remove the washer, then remove the bearing. Heat roller bearing Heat roller Heat roller bearing...
  • Page 84 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY CAUTION: Never touch the surface of the heat roller. NOTE: · When re-assembling the heat roller to the fixing unit frame, place the two projections at the right hand side of the roller onto the bosses on the frame as shown in the figure below. Heat roller gear (projection) Heat roller bearing...
  • Page 85 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (16) Remove the heat roller cleaner complete with the cleaner spring from the fixing unit frame by lifting it upwards until the spring releases from the frame. (17) Remove the cleaner spring from the heat roller cleaner. Cleaner spring Heat roller cleaner Fixing unit frame...
  • Page 86 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY NOTE: · When re-assembling the pressure roller cleaner complete with the cleaner spring onto the fixing unit cover, ensure the direction of the roller is correct referring to the figure above. · Ensure also that the spring is seated correctly in the locating channel and does not protrude from either end.
  • Page 87 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (22) Press the two catches holding the idle gear 13 to the frame and then remove the idle gear 13. Slide the first eject roller to the left until the slot in the roller shaft aligns with the slot in the frame and then remove the roller by pulling it forwards.
  • Page 88 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY PR99156 3.10 Base Plate (1) Turn the main frame upside down. (2) Remove the five M4x10 Taptite screws and 16 (sixteen) M3x8 Taptite screws from the base plate. (3) Slide the base plate to the rear of the printer to remove it. CAUTION: Do not remove the ground wire connected to the base plate if it is not necessary to remove the low-voltage power supply unit.
  • Page 89: Base Plate

    CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY PR99156 When securing the screws to assemble the base plate, ensure to use the jig shaft referring to the figure below so that the engine PCB is assembled correctly; Jig shaft Taptite, bind M4x10 Taptite, bind M4x10 Base plate Main frame Fig.
  • Page 90 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.11 Main PCB ASSY (1) Remove the two M3x8 screws from the I/F plate to release the main PCB. (2) Lift the insulation sheet and remove the main PCB ASSY. (3) Disconnect the three connectors for the low-voltage power supply, engine PCB and LD. Main PCB Insulation sheet LD connector...
  • Page 91: Low-Voltage Power Supply Pcb Assy

    CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.13 Low-Voltage Power Supply PCB ASSY (1) Remove the M3x8 Taptite screw to remove the insulation sheet. (2) Slightly lift up the low-voltage power supply PCB ASSY from the frame and disconnect the engine PCB connector. Then lift the power supply PCB ASSY further and disconnect the halogen heater lamp connector.
  • Page 92: Engine Pcb Assy / High-Voltage Power Supply Pcb Assy

    CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY PR99153 3.14 Engine PCB ASSY / High-Voltage Power Supply PCB ASSY (1) Remove the M4x12 Taptite screw to remove the insulation sheet. (2) Remove the three M4x12 Taptite screws securing the engine PCB and the high-voltage power supply PCB.
  • Page 93 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (5) Disconnect the 11 (eleven) connectors for HL-1240 or 12 (twelve) connectors for HL-1250 from the engine PCB to remove the engine PCB ASSY. Low-voltage power Toner sensor (light supply connector reception) connector (for HVPS) Engine PCB ASSY Main PCB connector Low-voltage power...
  • Page 94: Panel Pcb Assy

    CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.15 Panel PCB ASSY NOTE: Be sure to remove the drive unit and disconnect the panel PCB connector on the engine PCB before removing the panel PCB ASSY. (1) Remove the M3x6 Taptite screw, then remove the panel PCB ASSY. Panel PCB Taptite, cup M3x6 Fig.
  • Page 95 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (4) Release the catch and remove the clutch levers for the feed roller and pick-up roller. Clutch lever spring Clutch lever (for paper feed roller) Clutch lever (for paper pick-up roller) Solenoid Main frame Fig. 4-54 CAUTION: When removing the clutch levers, the clutch lever spring may come off.
  • Page 96 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY (6) Turn the main frame upside down. (7) Remove the two M3x6 Taptite screws and release the solenoid harness from the hook and remove the cassette guide L/F. Step (7) Cassette guide L/F Taptite, cup M3x6 Fig.
  • Page 97: Fan Motor Assy

    CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.17 Fan Motor ASSY NOTE: Be sure to remove the fixing unit and disconnect the fan motor connector on the engine PCB before removing the fan motor ASSY. (1) Place the main frame so that the fan motor ASSY is at the top. (2) Remove the two M3x6 Taptite screws securing the fan cover.
  • Page 98: Toner Sensor Pcb Assy (Light Reception)

    CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.18 Toner Sensor PCB ASSY (Light Emission) NOTE: Be sure to disconnect the toner sensor (light emission) connector on the engine PCB before removing the toner sensor PCB ASSY (light emission). (1) Release the hooks of the toner sensor PCB ASSY (light emission) and remove it. Toner sensor PCB ASSY (light emission) (hooks)
  • Page 99: Paper Pick-Up Roller Assy

    CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.20 Paper Pick-up Roller ASSY NOTE: Be sure to remove all the covers and the base plate before removing the paper pick-up roller ASSY. (1) Place the main frame upside down. (2) Unhook the hook to remove the inner gear 54, gear 45 and gear 20 from the main frame. (3) Remove the bearing from the paper pick-up roller shaft.
  • Page 100: Paper Feed Roller Assy

    CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 3.21 Paper Feed Roller ASSY NOTE: Be sure to remove all the covers and the PCBs before removing the paper feed roller ASSY. (1) Unhook the black plastic hook on the shaft to remove gear 21. Gear 21 (hook) Fig.
  • Page 101: Packing

    CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY PACKING Insertion sheet Accessory bag Accessory carton AC Cord Drum Unit (with Toner Cartridge included) Printer Carton Fig. 4-66 4-37...
  • Page 102 CHAPTER 4 DISASSEMBLY AND RE-ASSEMBLY 4-38...
  • Page 103: Chapter 5 Periodic Maintenance

    CHAPTER 5 PERIODIC MAINTENANCE CHAPTER 5 PERIODIC MAINTENANCE To avoid creating secondary problems by mishandling, follow the warnings below during maintenance work. WARNING (1) Always turn off the power switch and unplug the power cord from the power outlet before accessing any parts inside the printer. (2) Some parts inside the printer are extremely hot immediately after the printer is used.
  • Page 104: Toner Cartridge

    CHAPTER 5 PERIODIC MAINTENANCE (4) Install the toner cartridge into the new drum unit until it locks into place, indicated by a click. When the toner cartridge is installed correctly, the lock lever is lifted automatically. (Fig. 5-2) (5) Install the new drum unit into the printer. Check that the printer is turned on, the front cover is open and the Drum and Alarm LEDs illuminate.
  • Page 105 CHAPTER 5 PERIODIC MAINTENANCE (4) Remove the protective cover. (Fig. 5-4) (5) Install the new toner cartridge into the drum unit until it locks into place, indicated by a click. When the toner cartridge is installed correctly, the lock lever is lifted automatically. Fig.
  • Page 106: Periodical Replacement Parts

    CHAPTER 5 PERIODIC MAINTENANCE PERIODICAL REPLACEMENT PARTS Periodical replacement parts are the parts to be replaced periodically to maintain product quality. These parts would affect the product quality greatly if they lost their function even if they do not appear to be damaged or there is no change in their appearance.) The periodical replacement parts listed below should be replaced at the service center referring to the service life.
  • Page 107: Periodical Cleaning

    CHAPTER 5 PERIODIC MAINTENANCE PERIODICAL CLEANING Clean the following parts periodically to avoid any printer problems or print image defects. CAUTION: While drum unit and scanner window cleaning basically can be implemented by the end user, the electrical terminals inside the printer and on the drum unit should be cleaned by a service technician.
  • Page 108 CHAPTER 5 PERIODIC MAINTENANCE Cleaning the Scanner Window When replacing the drum unit or toner cartridge with a new one, be sure to clean the scanner window. Turn off the power switch and unplug the power cord. Remove the drum unit from the printer. Gently wipe the scanner window (colored magenta in the figures below) with a soft dry cloth.
  • Page 109 CHAPTER 5 PERIODIC MAINTENANCE MTBF / MTTR The meantime between failure (MTBF) and the meantime to repair (MTTR) for this printer are as follows; MTBF: Up to 4,000 hours MTTR: Average 30 minutes...
  • Page 110 CHAPTER 5 PERIODIC MAINTENANCE...
  • Page 111: Chapter 6 Troubleshooting

    CHAPTER 6 TROUBLESHOOTING CHAPTER 6 TROUBLESHOOTING INTRODUCTION Initial Check (1) Operating environment Check if : · The source voltage stays within ±10% from the rated voltage shown on the rating plate. · The printer is installed on a solid, level surface. ·...
  • Page 112: Warnings For Maintenance Work

    CHAPTER 6 TROUBLESHOOTING · Condensation on the corona unit may cause corona charge leakage. · Condensation on the hopper plate and separation pad may cause paper feed troubles. If condensation has occurred, print several pages or leave the printer for 2 hours to allow it to reach room temperature.
  • Page 114: Operator Calls

    CHAPTER 6 TROUBLESHOOTING OPERATOR CALLS & SERVICE CALLS Operator Calls An ‘operator call’ which the printer indicates on the LEDs is user recoverable. Identify the error from the table below and take the corrective action described for each indication to correct it. The printer automatically recovers from most errors, but it may also be necessary to reset the printer with the control panel button.
  • Page 115 CHAPTER 6 TROUBLESHOOTING Type of error Drum Ready Alarm Data Remedy Fuser Malfunction ‘M-9 Fuser failure‘. Laser BD Malfunction ‘M-7 BD failure’. Scanner Malfunction ‘M-8 Scanner failure’. ROM Error ‘M-10 ROM error’. D-RAM Error ‘M-10 D-RAM error’. Service A * ‘M-11 Service A’.
  • Page 116: Error Messages In The Status Monitor

    CHAPTER 6 TROUBLESHOOTING ERROR MESSAGES Error Messages in the Status Monitor The status monitor will report problems with the printer as defined in the following table. Take the corrective actions for the error message the status monitor reports. Error Message Remedy COVER OPEN Close the front cover.
  • Page 117 CHAPTER 6 TROUBLESHOOTING Error Message Remedy FUSER MALFUNCTION Turn the power switch off, wait a few seconds and then turn it on again. Leave the printer for 10 minutes with power on. If the same error occurs again, see ‘M-9 Fuser failure’.
  • Page 118: Error Message Printouts

    CHAPTER 6 TROUBLESHOOTING Error Message Printouts The printer will report problems by printing an error message as defined in the following table. Take the corrective actions for the error message the Printout reports. Error Message Remedy MEMORY FULL (1) Press the panel button to print the data remaining in the printer.
  • Page 119: Paper Problems

    CHAPTER 6 TROUBLESHOOTING PAPER PROBLEMS When any paper related problem occurs, ensure that the paper used meets the recommended paper specifications referring to Subsection 3.4 ‘Paper’ in CHAPTER Paper Loading Problems Problem Remedy The printer does not (1) Check that paper in the paper cassette is straight. If it is load paper.
  • Page 120 CHAPTER 6 TROUBLESHOOTING Paper Jams 4.2.1 Clearing jammed paper Clear the jammed paper following the procedures below; (1) Remove the paper cassette completely from the printer. (2) Pull any jammed paper up and out of the printer.(Fig. 6-2) (3) Open the front cover. Fig.
  • Page 121 CHAPTER 6 TROUBLESHOOTING 4.2.2 Causes & countermeasures The causes for paper jam problems vary depending on the location of the paper jam. When a paper jam occurs inside the printer, you have to find the location of the paper jam first, remove the jammed paper and then take the appropriate countermeasure referring to the table below;...
  • Page 122: Paper Feeding Problems

    CHAPTER 6 TROUBLESHOOTING Paper Feeding Problems Even if the paper is printed and ejected without any problems such as paper jams, paper feeding problems below may appear. Users can clear these problems by following the ‘User Check’ items for each problem. Even if the same problem occurs again, follow the procedures in the table below.
  • Page 123 CHAPTER 6 TROUBLESHOOTING Page skew User Check (1) Check that the paper or other media is loaded into the paper cassette correctly and that the paper guides are not too tight or too loose against the paper stack. (2) If using the manual feed slot, check how to load paper into the manual feed slot correctly. (3) The paper cassette may be too full.
  • Page 124: Software Setting Problems

    CHAPTER 6 TROUBLESHOOTING SOFTWARE SETTING PROBLEMS The printer may not print the data correctly if there are incorrect software settings. “There was an error writing to LPT1: (or BRUSB) for the printer” Error message appears. User Check (1) Check that the printer cable is not damaged or broken. Check also that the cable is connected to the correct interface connectors of both the printer and PC.
  • Page 125 CHAPTER 6 TROUBLESHOOTING Unable to print from application software with the serial interface. (HL-1250 only) User Check Check that the slide switch of the serial interface is in the correct position and the serial interface setting are correctly set up with the DIP switches. Possible cause Step Check...
  • Page 126 CHAPTER 6 TROUBLESHOOTING Unable to print from application software with an Apple Macintosh Computer. (HL-1250 only) User Check (1) Check that the supplied Macintosh printer driver is installed in the System Folder and it is selected with Chooser. (2) Check the PORT selection within the Chooser. It should match the port to which you physically attached the printer cable.
  • Page 127 Product ID: 6*($6) (for HL- pair type and 5 m or less. 1240) or 7*($7) (for HL-1250) Try to connect the printer and · Vender: Brother International PC with the USB cable directly. Corporation (or 0x4f9) Driver Are there the following files in...
  • Page 128: Malfunctions

    CHAPTER 6 TROUBLESHOOTING MALFUNCTIONS When taking countermeasures for malfunctions as described in this section, check connectors for contact failure before measuring the voltage at the specified connector pins. No AC power supplied Possible cause Step Check Result Remedy Supply voltage Is the correct voltage present Inform the user that the correct at the outlet?
  • Page 129 CHAPTER 6 TROUBLESHOOTING Main motor does not rotate Possible cause Step Check Result Remedy Failure of Is the connection of connector Reconnect the connector. connector P9 on the engine PCB correct? Main motor Is the problem solved by Replace the main motor. replacing the main motor? Engine PCB Is the problem solved by...
  • Page 130 CHAPTER 6 TROUBLESHOOTING Insufficient output from high-voltage power supply unit Possible cause Step Check Result Remedy High-voltage Do any of the terminals on the Clean the terminals. contact high-voltage contacts have dirt or contact burns? High-voltage Check the connections of the Replace the high-voltage power supply connector between the high-...
  • Page 131 CHAPTER 6 TROUBLESHOOTING Scanner failure Possible cause Step Check Result Remedy Harness Is the connection of the Reconnect the connector connection scanner motor connector P12 securely. failure on the engine PCB secure? Power supply Is the voltage between pins 1 Check if +24V DC is supplied input (+24V DC) and 2 (GND) of...
  • Page 132 CHAPTER 6 TROUBLESHOOTING M-10 ROM error / D-RAM error / NV-RAM error Possible cause Step Check Result Remedy Main PCB Is it possible to print the test Replace the main PCB. page with the method of Subsection 9.1 ‘Test Print Mode’...
  • Page 133: Image Defects

    CHAPTER 6 TROUBLESHOOTING IMAGE DEFECTS Image Defect Examples I-5 Dirt on back of paper I-1 Light I-2 Dark I-2 Dark I-3 Completely blank I-4 All black I-6 Black vertical I-6 Black vertical I-7 Black horizontal I-8 Black vertical I-9 White vertical streaks streaks stripes...
  • Page 134: Troubleshooting Image Defect

    CHAPTER 6 TROUBLESHOOTING Troubleshooting Image Defect Several types of the image defects can be cleared by end users. For those defects, instruct the user to check the ‘User Check’ items described in each table. Even if the same image defect appears, the following procedures should be followed in the event of specific image defects.
  • Page 135 CHAPTER 6 TROUBLESHOOTING Dark User Check (1) Check the paper used meets the recommended paper specifications. (2) Check the printer’s environment. High temperature and high humidity conditions can increase the amount of background shading. (3) Clean the corona wire with the wire cleaner. (4) Try installing a new toner cartridge or drum unit.
  • Page 136 CHAPTER 6 TROUBLESHOOTING Completely blank Ground Possible cause Step Check Result Remedy contacts Developing bias Are the developing bias Clean the electrodes contact failure contacts between the printer at both sides. body and drum unit dirty? Drum unit Are the drum shaft and drum Clean the shaft and electrode of the printer body the electrode.
  • Page 137 CHAPTER 6 TROUBLESHOOTING All black User Check (1) Clean the corona wire of the drum unit. (2) The drum unit may be damaged. Install a new drum unit. Ground Possible cause Step Check Result Remedy contacts Corona failure Is the corona wire dirty? Clean the corona wire with the wire cleaner.
  • Page 138 CHAPTER 6 TROUBLESHOOTING Dirt on the back of paper Possible cause Step Check Result Remedy Clean the pressure roller Fixing unit dirty Is the pressure roller dirty? referring to the following Is any other area in the printer procedure. dirty? Dirt in the drum Is the transfer roller dirty? Replace the drum unit...
  • Page 139 CHAPTER 6 TROUBLESHOOTING PR99154 Black and blurred vertical streaks User Check (1) Clean the corona wire in the drum unit. (2) Check that the corona wire is at the home position. (3) Check that the toner cartridge is not empty. (4) The drum unit may be damaged.
  • Page 140 CHAPTER 6 TROUBLESHOOTING Black and blurred horizontal stripes User Check (1) The drum unit may be damaged. Install a new drum unit. (2) Check the paper used meets the recommended paper specifications. (3) Clean the printer interior and the corona wire in the drum unit. Ground Possible cause Step...
  • Page 141 CHAPTER 6 TROUBLESHOOTING White vertical streaks User Check (1) Try to wipe the scanner window with a soft cloth. (2) The toner cartridge may be damaged. Install a new toner cartridge. (3) Check the printer’s environment. High temperature and high humidity conditions can cause this problem.
  • Page 142 CHAPTER 6 TROUBLESHOOTING I-11 Faulty registration Possible cause Step Check Result Remedy Excessive paper Is the paper loaded in the Instruct the user to keep paper load paper cassette more than loads below 27mm in depth. 27mm high? Print paper Is the specified weight of the Recommend to use the specified recommended paper being...
  • Page 143 CHAPTER 6 TROUBLESHOOTING I-13 Image distortion Possible cause Step Check Result Remedy Laser unit Is the laser unit secured to the Secure the unit correctly and installation frame incorrectly? tighten the screws. (Check if there is any play.) Scanner LD Is the laser diode or the Replace the laser unit.
  • Page 144 CHAPTER 6 TROUBLESHOOTING I-15 White spots User Check (1) If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the photosensitive drum surface. Refer to Step 1 in the table below and NOTE in the next page.
  • Page 145 CHAPTER 6 TROUBLESHOOTING NOTE: Clean the drum unit as follows: (1) Remove the toner cartridge from the drum unit Place the printing samples in front of the drum unit, and find the exact position of the image defect. Drum unit Position of smudge on the drum 94mm interval...
  • Page 146 CHAPTER 6 TROUBLESHOOTING I-16 Black spots User Check (1) If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the photosensitive drum surface. Refer to Step 1 in the table below and NOTE in the previous page.
  • Page 147 CHAPTER 6 TROUBLESHOOTING I-18 Gray background Possible cause Step Check Result Remedy Print paper Does the paper being used Recommend to use the specified meet the paper specification types of paper. (weight, etc.). Recommend to change to freshly unpacked paper. Toner sensing Is Ready LED on even after Toner sensor failure.
  • Page 148 CHAPTER 6 TROUBLESHOOTING I-20 Downward fogging of solid black Possible cause Step Check Result Remedy Toner cartridge Is the problem solved after Replace the toner cartridge. failure replacing the toner cartridge? High-voltage Is the problem solved after Replace the high-voltage power power supply replacing the high-voltage supply PCB.
  • Page 149 CHAPTER 6 TROUBLESHOOTING I-22 Light rain Remedy Possible cause Step Check Result Drum unit failure Is the problem solved after Replace the drum unit. replacing the drum unit? High-voltage Is the problem solved after Replace the high-voltage power power supply replacing the high-voltage supply PCB.
  • Page 150 CHAPTER 6 TROUBLESHOOTING I-24 Toner specks User Check (1) Check the paper used meets the recommended paper specifications. A rough surfaced paper may cause the problem. (2) The toner cartridge may be damaged. Install a new toner cartridge. (3) The drum unit may be damaged, or may be nearly at the end of life. Install a new drum unit.
  • Page 151: Location Of Grounding Contacts

    CHAPTER 6 TROUBLESHOOTING Location of Grounding Contacts 7.3.1 Drum unit Drum Unit Wire cleaner Grid Development roller Charge Photosensitive drum Transfer roller Fig. 6-10 7.3.2 Printer body & Paper cassette Photosensitive drum Grid Charge Development roller Transfer roller Ground Paper Cassette Fig.
  • Page 152: Incorrect Printout

    CHAPTER 6 TROUBLESHOOTING INCORRECT PRINTOUT When the data is not printed correctly as it is seen on the PC screen, follow the procedures below in the event of a specific error. The printer prints unexpectedly or it prints garbage. User Check (1) Check if the printer cable is not too long.
  • Page 153 CHAPTER 6 TROUBLESHOOTING Unable to print full pages of a document with the “PRINT OVERRUN” message. User Check (1) Press the panel button to print the data remaining in the printer. (2) If this does not clear the error, reduce the complexity of your document or reduce the printer resolution.
  • Page 154 CHAPTER 6 TROUBLESHOOTING Headers or footers are not printed out even though they are viewed on PC screen. User Check Most laser printers have a restricted area that cannot be printed on. Usually the first two lines and last two lines of text cannot print (leaving 62 printable lines). Adjust the top and bottom margins in your document to allow for this.
  • Page 155: Inspection Mode

    CHAPTER 6 TROUBLESHOOTING INSPECTION MODE Test Print Mode The printer incorporates various test print modes. Select the test mode you want to use following the steps below; (1) Turn off the power switch of the printer and check that the front cover is closed. (2) Turn on the power switch while holding down the control panel button.
  • Page 156: Inspection Mode

    CHAPTER 6 TROUBLESHOOTING Inspection Mode The printer incorporates various inspection modes such as the factory inspection mode and the test print mode. The printer supports a factory inspection mode, continuous grid pattern print mode, 3 patterns print mode and NV-RAM value dump mode. Select the inspection mode you want to use following the steps below;...
  • Page 157 CHAPTER 6 TROUBLESHOOTING Factory inspection mode The factory inspection mode is used to check if the sensors in the printer are functioning correctly. In the process of this inspection, the LEDs and the control panel button are also checked. On entering this mode, the LEDs show the status of the respective sensors as shown in the figure below;...
  • Page 158 CHAPTER 6 TROUBLESHOOTING Paper eject sensor ON (Paper is detected.) Drum LED ON OFF (No paper is detected.) Drum LED OFF Lower paper cassette ON (No lower paper cassette is installed. Ready LED ON registration sensor / Paper is detected.) (HL-1250 only) OFF (The lower paper cassette is Ready LED OFF...
  • Page 159 APPENDIX APPENDIX 1. SERIAL NO. DESCRIPTIONS The descriptions below show how to understand the meanings of the numbers printed on the labels or bag of the printer and printer parts. < ID for production month > January February March April June July August...
  • Page 160 APPENDIX (4) Toner cartridge..imprinted on the aluminum bag 9 F 3 0 YEAR MONTH DATE FACTORY ID NO..printed on the bar code label attached on the toner cartridge E 9 0 0 1 0 2 TONER LOT NO. MONTH YEAR SERIAL NO.
  • Page 161 APPENDIX APPENDIX 2. DIAMETER / CIRCUMFERENCE OF ROLLERS The diameter and circumference of each roller are listed below; Parts Name Diameter (Circumference)  14.0 mm (44.0 mm) Paper Feed Roller  15.20 mm (47.7 mm) Transfer Roller  29.97 mm (94.1 mm) Photosensitive Drum  25.0 mm (78.5 mm) Heat Roller...
  • Page 162 APPENDIX APPENDIX 3. PRINT SPEEDS WITH VARIOUS SETTINGS Print speed is up to 12 ppm when loading A4 or Letter size paper from the paper cassette in the Regular mode. Actual print speed varies depending on the media type or paper size as shown in the tables below;...
  • Page 163 APPENDIX APPENDIX 4. HOW TO KNOW DRUM UNIT LIFE & PAGE COUNTER If you want to know the drum unit life or the number of printed pages, you should print out the Print Configuration page. NOTE: The page counter, drum counter and drum unit life bar are NOT printed on the Print Configuration page for some models.
  • Page 164 APPENDIX How to Read the Drum Unit Life The drum unit life is shown by the bar at the bottom of Print Configuration as follows; It initially indicates 100% and gradually decreases. It indicates 0% when the Drum LED is on. It stays at 0% even if further printing is done.
  • Page 165 APPENDIX How to Read the Page Counter The page counter is shown at the right upper in Print Configuration. It is also shown in the upper line on the right below the drum life bar and indicates the number of the printed pages in units of 1 and 1,000. Value in units of 1 The hexadecimal value stored in NV-RAM is printed.
  • Page 166 APPENDIX How to Read the Maintenance Information The maintenance information such as the frequency of consumable parts replacement or paper jam is known from the 17-digit numbers shown in the lower line on the right below the drum unit life bar. NOTE: The 17-digit numbers is also shown in the Printer Information dialog box which is one of the self-diagnostics tools.
  • Page 167 APPENDIX If the printer is connected to a parallel port, you can take the following steps; 1) Open the Maintenance Information utility, then select ‘Get the Information’ in the menu. 2) Select the LPT port you are using and click the OK button.
  • Page 168 APPENDIX APPENDIX 5. HOW TO USE THE SELF-DIAGNOSTICS TOOLS Three self-diagnostics tools below are automatically installed when the printer driver is installed; 1) Troubleshooting for Printer won’t print 2) Diagnostics 3) Printer Information The following sections describe the details on each tool. Troubleshooting for Printer won’t print This tool instructs you how to clear the problem such as ‘The printer can’t print’...
  • Page 169 APPENDIX Diagnostics This tool helps you to report your PC environment to investigate the cause of problem such as ‘Printer won’t print’ or ‘Printer prints garbage or incorrect fonts’. Before using this tool, however, you have to check if you can clear the problem using the ‘Troubleshooting for printer won’t print’...
  • Page 170 APPENDIX 3) If you click the OK button in Step 2, the dialog box below appears. Fig. A-11 4) Check the result that the printer reported and click the A, B or C button depending on the result. 5) The created log file is shown on the PC screen. (The software will ask whether you wish to print the log file or not.) Send the log file created with this tool to investigate the problem to the authorized service center.
  • Page 171 APPENDIX Printer Information The drum unit life or page counter is printed on Print Configuration in some countries as described in APPENDIX 4 ‘HOW TO KNOW DRUM UNIT LIFE & PAGE COUNTER’. This tool also shows the printer information such as printer version or page counter for all models only when the printer is connected to a parallel port.
  • Page 172 APPENDIX APPENDIX 6. NVRAM DEFAULT VALUE The default values for the main items to be set in NVRAM are as follows; Items Descriptions Timing of Drum LED ON 16,000 page (Counted from the drum unit life.) Development switching The developing bias is switched from 475V to 375V when timing 3,000 pages are printed.
  • Page 173 APPENDIX APPENDIX 7. PAPER CASSETTE INFORMATION (FOR EUROPE ONLY) The A4 size paper cassette fitted to the printer is different from the service manual information for printers shipped to Europe as follows:- 1) The paper cassette supplied with the HL- Paper tray cover 1240/1250 printer has a plastic rib on the paper tray cover.
  • Page 174: Main Pcb

    Appendix 8. Connection Diagram, HL-1240 AC INPUT INLET PARALLEL I/F LVPS MAIN PCB POWER PAPER EJECT SENSOR CN101 LASER POLYGON MOTOR MOTOR LASER UNIT MAIN MOTOR GRID HVPS ENGINE PCB SOLENOID REAR REGISTRATION SENSOR PANEL PCB FRONT REGISTRATION SENSOR TONER SENSOR TONER (light emission)
  • Page 175 Appendix 9. Connection Diagram, HL-1250 AC INPUT INLET PARALLEL I/F RS-100M LVPS MAIN PCB POWER SIMM PAPER EJECT SENSOR CN101 LOWER PAPER CASSETTE LASER POLYGON MOTOR MOTOR LASER UNIT MAIN MOTOR GRID HVPS ENGINE PCB SOLENOID REAR REGIST SENSOR PANEL PCB UPPER PAPER FRONT REGIST CASSETTE...
  • Page 184 R130 D202 C201 R210 R209 VR201 R116 R114 R113 VR101 C204 R111 D201 R214 R110 C207 R206 D105 R115 C111 R208 D104 R202 R203 R204 C101 C206 R215 C302 J105 C102 NTC1 BEA1...
  • Page 185 R130 D202 C201 R209 R210 VR201 R116 R114 R113 VR101 C204 R111 D201 R214 R110 C207 R206 D105 R115 C111 R208 D104 R202 R203 R204 C101 C206 R215 C302 J105 C102 NTC1 BEA1...
  • Page 186 +24V +24V DEVCH DEV2 DEV1 GRID VR51 B102 T / R C109 TRANSFF D84 D83 TRANSCH1 R88 R103 IC81 R114 B101 D104 Q101 D109 R108 TRANSFB Q102 D103 Q103 R129 R115 TRANSCH2...
  • Page 187: Disassembly Flow

    INDEX INDEX consumable parts ......5-1, 6-1 continuous grid pattern print mode ..6-46 control panel ......1-3, 1-5, 2-13 3 patterns print mode ......6-46 control panel button ........ 2-15 corona wire ........3-17, 3-21 COVER OPEN.......... 6-6 cover sensor ........... 3-20 4% density pattern print mode....6-46 CPU ............
  • Page 188 INDEX Engine Interface Error ....6-5, 6-7, 6-22 all black ..........6-27 envelope............1-6 black band........... 6-36 environment........2-1, 6-1 black horizontal stripes......6-30 error message ...........6-6 black spots .......... 6-36 black vertical streaks......6-29 black vertical streaks (in a gray background) ............6-30 face-down..........1-8 blurred horizontal stripes.....
  • Page 189 INDEX low-voltage power supply ......3-15 normal paper..........1-6 low-voltage power supply PCB..3-18, 4-27 NV-RAM Error......6-5, 6-7, 6-22 circuit diagram ......A-26 - 27 NV-RAM value dump mode ....6-46 NVRAM........... A-14 main cover..........4-12 main motor........3-18, 4-15 operator call ..........6-4 main motor does not rotate .....6-19 optional RAM ..........
  • Page 190 INDEX pressure roller cleaner......4-22 SERIAL INTERFACE FRAMING ERROR 6-8 pressure roller holder ........4-6 SERIAL INTERFACE INPUT BUFFER OVERFLOW.......... 6-8 pressure roller shaft........4-6 SERIAL INTERFACE OVERRUN ERROR6-8 Print Configuration......6-45, A-5 SERIAL INTERFACE PARITY ERROR..6-8 print delivery ..........1-8 serial I/O ..........3-12 Print Fonts I ..........6-45 serial number ..........
  • Page 191 INDEX unpacking ..........2-2 USB ............1-5 USB interface ......1-2, 1-3, 3-5 USB interface cable........2-7 USB port............2-9 warm-up ............1-4 warning ............6-2 wave ............6-13 weight ............1-5 white horizontal stripes......6-31 white spots ..........6-34 white vertical streaks .......6-31 wrinkles ...........6-12...
  • Page 192 INDEX...
  • Page 193: Parts Reference List

    Brother Laser Printer PARTS REFERENCE LIST MODEL: HL-1240/1250 Read this list thoroughly before maintenance work. Keep this list in a convenient place for quick and easy reference at all times. August, 1999 PL-PRN001...
  • Page 194 NOTE FOR USING THIS PARTS REFERENCE LIST 1. In the case of ordering parts, it needs mentioning the following items: (1) Code (2) Q'ty (3) Description (4) Symbol ( PCB No., Revision , and Parts location mounted on the PCB.) Note : No orders without Parts Code or Tool No.
  • Page 195 CONTENTS FRAME / DRIVE UNIT ................1 LASER UNIT..................1 PAPER FEEDER .................. 3 PAPER CASSETTE................3 FIXING UNIT ..................5 COVERS....................7 MAIN PCB .................... 5 ENGINE PCB..................9 LOW-VOLTAGE POWER SUPPLY............9 10. HIGH-VOLTAGE POWER SUPPLY ........... 11 11.
  • Page 196 1. FRAME / DRIVE UNIT REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK UL9311001 1 MAIN MOTOR ASSY 087320616 4 TAPTITE, CUP S M3X6 LJ4069001 1 SOLENOID ASSY 000300415 1 SCREW, BIND M3X4 LJ4432001 1 TAPE 32X12 UL8984001 1 LINK LJ4015001 1 FAN MOTOR UNIT UL9099001 B512038 TONER EMPTY PCB UNIT...
  • Page 197 1. FRAME / DRIVE UNIT MODEL HL-1240/HL-1250 84U-Z01/Z02-010 2. LASER UNIT MODEL HL-1240/HL-1250 84U-Z01/Z02-020 - 2 -...
  • Page 198 3. PAPER FEEDER REF.NO. CODE Q'TY DESCRIPTION REMARK UL9060001 1 PAPER FEED ROLLER ASSY UL9066001 1 PAPER PICK-UP ROLLER ASSY LJ4499001 1 TR ELECTRODE HELICAL SPRING MODEL HL-1240/1250 84U-Z01/Z02-040 4. PAPER CASSETTE REF.NO. CODE Q'TY DESCRIPTION REMARK LJ4181001 1 PAPER TRAY ASSY, A4 (SP) LE1162001 1 PAPER TRAY ASSY, LGL (SP) UL9074001...
  • Page 199 3. PAPER FEEDER MODEL HL-1240/HL-1250 84U-Z01/Z02-040 4. PAPER CASSETTE 1-10 1-17 1-11 1-13 1-16 1-22 1-12 1-23 1-15 1-19 1-14 1-18 1-21 1-20 MODEL HL-1240/HL-1250 84U-Z01/Z02-045/046 - 4 -...
  • Page 200 5. FIXING UNIT REF.NO. CODE Q'TY DESCRIPTION REMARK LJ4164001 1 FIXING UNIT, 115V (SP) LJ4168001 1 FIXING UNIT, 230V (SP) UL8902001 1 THERMISTOR ASSY 087311215 1 TAPTITE, CUP B M3X12 LJ4169001 1 HEAT ROLLER 25 (SP) UL8908001 2 HR BEARING 25 LJ4160001 1 HALOGEN LAMP, 115V (SP) LJ4163001...
  • Page 201 5. FIXING UNIT 1-10 1-11 1-10 MODEL HL-1240/HL-1250 84U-Z01/Z02-050/051 7. MAIN PCB HL-1240 HL-1250 MODEL HL-1240/HL-1250 84U-Z01/Z02-101/103 - 6 -...
  • Page 202 6. COVER REF.NO. CODE Q'TY DESCRIPTION REMARK LJ4122001 1 MAIN COVER ASSY UL9122001 4 PINCH ROLLER ASSY UL9125001 4 PINCH ROLLER SPRING UL9126001 1 REAR COVER UL9127001 1 REAR COVER SPRING L UL9128001 1 REAR COVER SPRING R UL9129001 1 FRONT COVER ASSY UL9140001 1 TRAY EXTENSION FLAP UL9088001...
  • Page 203 6. COVER MODEL HL-1240/HL-1250 84U-Z01/Z02-060 - 8 -...
  • Page 204 8. ENGINE PCB REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK LJ4178001 1 ENGINE PCB ASSY, 1240 (SP) B512059-301 LJ4222001 1 ENGINE PCB ASSY, 1250 (SP) B512059-302 MODEL HL-1240/1250 84U-Z01/Z02-151 9. LOW-VOLTAGE POWER SUPPLY REF.NO. CODE Q'TY DESCRIPTION SYMBOL REMARK LJ4172001 1 LOW-VOLTAGE PS ASSY, 115V (SP) LJ4175001 1 LOW-VOLTAGE PS ASSY, 230V (SP) UK4426001...
  • Page 205 8. ENGINE PCB MODEL HL-1240/HL-1250 84U-Z01/Z02-151 9. LOW-VOLTAGE POWER SUPPLY PCB MODEL HL-1240/HL-1250 84U-Z01/Z02-200/201 - 10 -...
  • Page 206 10. HIGH-VOLTAGE POWER SUPPLY PR99153 REF.NO. CODE Q'TY DESCRIPTION REMARK LJ4176001 1 HIGH-VOLTAGE PS ASSY (SP) 085411215 4 SCREW BIND B TITE M4X12 CHNG MODEL HL-1240/1250 84U-Z01/Z02-220 T/I NO. PR99153 11. AC CORDS REF.NO. CODE Q'TY DESCRIPTION REMARK UH1051001 1 AC CORD, UL/CSA UK4503001 1 AC CORD ASSY, SAA UK4502001...
  • Page 207 10. HIGH VOLTAGE POWER SUPPLY PCB MODEL HL-1240/HL-1250 84U-Z01/Z02-220 11. AC CORD MODEL HL-1240/HL-1250 84U-Z01/Z02-230 - 12 -...
  • Page 208 12. ACCESSORIES REF.NO. CODE Q'TY DESCRIPTION REMARK UK4387001 1 PR DRIVER DISK ASSY 1, HL-1240 UK4392001 1 PR DRIVER DISK ASSY 2, HL-1240 UK4390001 1 PR DRIVER DISK ASSY 1, HL-1250 UK4394001 1 PR DRIVER DISK ASSY 2, HL-1250 UK4389001 1 CD ASSY UL9243001 1 SETUP GUIDE, US...
  • Page 209 12. ACCESSORIES MODEL HL-1240/HL-1250 84U-Z01/Z02-920 13. PACKING MATERIALS MODEL HL-1240/HL-1250 84U-Z01/Z02-930 - 14 -...
  • Page 210 14. ADJUSTING TOOL PRT-402 TOOL NO. TOOL NAME REMARK TORX SCREW DRIVER PRT-402 MODEL HL-1240/HL-1250 84U-Z01/Z02 - 15 -...
  • Page 211 Brother Laser Printer HL-1240/1250 User’s Guide Please read this manual thoroughly before using the printer. You can print or view this manual from the CD-ROM at any time, please keep the CD-ROM in a convenient place for quick and easy reference at all times.
  • Page 212 TABLE OF CONTENTS TABLE OF CONTENTS Definitions of Warnings, Cautions, and Notes To Use the Printer Safely Shipment of the Printer For technical and operational assistance (For USA & CANADA Only) CHAPTER1 ABOUT THIS PRINTER What is included in the carton ......... 1-1 Components ................1-1 About your printer ...........
  • Page 213 CHAPTER 2 OPTIONS Optional Accessories and Supplies......2-1 The Lower Tray unit (For HL-1250 Only) ....2-2 How to use the SERIAL INTERFACE (RS-100M) Connection (For HL-1250 Only) ......2-3 How to select the RS-422A (Apple) or RS-232C (IBM) Serial Interface (For HL-1250 Only) ...........2-4 How to set the Serial Interface Parameters........2-5 How to connect the Serial Interface Cable........2-8...
  • Page 214 TABLE OF CONTENTS CHAPTER 4 TROUBLESHOOTING Identifying your problem......... 4-1 Control Panel Indications ........4-2 Operator calls and how to clear them ........4-2 Service call indications..............4-4 Error messages in the Status Monitor ...... 4-6 Error message printouts ........... 4-8 Paper Handling ............4-10 PAPER JAMS and how to clear them....
  • Page 215 APPENDIX Printer Technical Specifications ......A-1 Printing..................A-1 Functions...................A-3 Electrical and Mechanical ............A-4 Parallel Interface Specifications ......A-5 USB (Universal Serial Bus) Interface..... A-7 Resident Font............A-8 HL-1240:...................A-8 Bitmapped Fonts ...............A-8 HL-1250 :..................A-8 Bitmapped Fonts ...............A-8 Scalable Fonts ................A-9 Symbol Sets / Character Sets........ A-10 OCR Symbol Sets (HL-1250 Only)........A-10 HP LaserJet IIP Mode (HL-1240) ..........A-10 HP LaserJet 6P Mode (HL-1250)...........A-10...
  • Page 216 TABLE OF CONTENTS Definitions of Warnings, Cautions, and Notes The following conventions are used in this User’s Guide: Warning Indicates warnings that must be observed to prevent possible personal injury. Caution Indicates cautions that must be observed to use the printer properly or prevent damage to the printer.
  • Page 217: Shipment Of The Printer

    Shipment of the Printer If for any reason you must ship your Printer, carefully package the Printer to avoid any damage during transit. It is recommended that you save and use the original packaging. The Printer should also be adequately insured with the carrier. Caution When shipping the Printer, the DRUM UNIT assembly including the TONER CARTRIDGE must be removed from the Printer and placed in the plastic bag.
  • Page 218 Printer Customer Support Brother International Corporation 15 Musick Irvine, CA 92618 In CANADA Brother International Corporation (Canada), Ltd. - Marketing Dept. 1, rue Hôtel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 For downloading drivers from our Bulletin Board Service, call:...
  • Page 219: What Is Included In The Carton

    CHAPTER 1 ABOUT THIS PRINTER CHAPTER1 ABOUT THIS PRINTER What is included in the carton Components When you unpack the printer, check to see that you have all of the following parts: Drum unit assembly (with toner cartridge included) AC power cord Printer Documents CD-ROM...
  • Page 220: About Your Printer

    About your printer Face down output tray Tray extension flap Manual feed slot Control panel Paper cassette Front cover Manual feed paper guides Fig. 1-2 Front View Modular jack for lower tray unit Rear cover Rear cover AC power inlet AC power inlet Parallel Interface connector USB (Universal Serial Interface Bus)
  • Page 221: Features Of Your Printer

    CHAPTER 1 ABOUT THIS PRINTER Features of your printer High Resolution and Fast Printing Speed HL-1240 : True 600 x 600 dots per inch (dpi) (GDI mode), True 300 x 300 dots per inch (dpi) (PCL mode) with microfine toner and up to 12 pages per minute (ppm) print speed (A4 or Letter paper).
  • Page 222: Quick Print Setup

    Quick Print Setup You can easily make changes to settings which you need to change frequently in a small selection window on your screen. Remote Printer Console Program for DOS The Remote Printer Console (RPC) utility program is available on the CD-ROM supplied with your printer.
  • Page 223: Enhanced Memory Management

    CHAPTER 1 ABOUT THIS PRINTER USB Interface (For Windows 98, iMac and Power Macintosh G3 with USB users Only) This printer can be connected using the USB (Universal Serial Bus) Interface to a PC which has a USB interface. Drivers to allow you to use the USB port are provided on the CD-ROM supplied with the printer.
  • Page 224 Environment-Friendly Economy Printing Mode This feature will cut your printing cost by saving toner. It is useful to obtain draft copies for proof-reading. You can select from two economy modes—25% toner saving and 50% toner saving—through the Windows printer driver supplied with your printer.
  • Page 225: What Printer Options Are Available

    CHAPTER 1 ABOUT THIS PRINTER What printer options are available External Print Server (Brother NC-2010p) An optional Network print server Brother NC-2010p is available, which allows your printer to be connected to your Network via the parallel interface. “What is the Brother print server (NC-2010p)” in Chapter 2     Lower Tray Unit (LT-400) (HL-1250 Only) A lower tray unit expands the paper source capacity.
  • Page 226: Place The Printer

    Place the printer Please take note of the following before using the printer. Power Supply Use the printer within the specified power range. AC power: ±10% of the rated power voltage in your country Frequency: 50 Hz (220 V– 240 V) or 50/60 Hz (110–120 V) Check the rating plate on the back of the printer for your model’s specification.
  • Page 227: System Requirements For The Brother Printing Solution For Windows

    CHAPTER 1 ABOUT THIS PRINTER System Requirements for the Brother Printing Solution for Windows Check the following system requirements to setup and operate the printer in Brother Printing Solution for Windows: IBM PC or compatible with 80486 SX or higher microprocessor 10 MB of space available on your hard disk for the printer driver and all fonts Microsoft Windows 3.1/3.11, Windows 95/98 or Windows NT 4.0...
  • Page 228: What Kind Of Paper Can I Use

    What kind of paper can I use Media Type Paper type Paper size Paper cassette (standard) cut sheet letter, A4, ISO B5, Executive, A5, A6, and legal (US and Canada Only) Transparencies A4, Letter Manual feed slot cut sheet letter, A4, B5 (JIS/ISO), Executive, A5, A6, legal envelope COM 10, Monarch, C5, DL and...
  • Page 229: Paper Capacity

    CHAPTER 1 ABOUT THIS PRINTER     Note We recommend you use labels or transparencies which are designed for use in laser printers. The printing speed may change, depending on the paper size and the media type in use, in order to avoid damage to the printer. Paper Capacity Upper Paper Cassette A4/Letter paper:...
  • Page 230: Cut Sheet

    Remarks It is recommended that you test paper, especially special sizes and types of paper and heavy paper, on this printer before purchasing large quantities. Avoid using coated paper, such as vinyl coated paper. Avoid using preprinted or highly textured paper. Use a recommended type of paper, especially plain paper and transparencies, for optimum printing.
  • Page 231: Special Paper

    CHAPTER 1 ABOUT THIS PRINTER Special Paper Before using paper with holes, such as organizer sheets, you must fan the stack well to avoid paper jams and misfeeds. Do not use organizer sheets that are stuck together. The glue that is used might cause damage to the printer.
  • Page 232: Printable Area

    Envelopes The following types of envelopes are not recommended for use. Damaged, curled, wrinkled, or irregularly shaped envelopes Extremely shiny or highly textured envelopes Envelopes with clasps Envelopes with self-adhesive closures Envelopes of baggy construction Envelopes not sharply creased Embossed envelopes Envelopes already printed by a laser printer Envelopes pre-printed on the inside Envelopes that cannot be arranged uniformly when placed in a pile...
  • Page 233: How To Load Paper Into The Paper Cassette

    CHAPTER 1 ABOUT THIS PRINTER How to load paper into the Paper Cassette     1. Pull the paper cassette completely out of the printer. Fig. 1-8 Pull out the paper cassette     2. Adjust the paper guides at the right and rear of the paper cassette to match the paper size you want to load.
  • Page 234     3. Load paper into the paper cassette. Make sure that the paper is flat in the cassette at all four corners. Fig. 1-10 Load the paper     Note Do not load more than 250 sheets of paper (80 g/m ) in the cassette, or paper jams may occur.
  • Page 235 CHAPTER 1 ABOUT THIS PRINTER     4. Install the paper cassette into the printer. Make sure it is inserted fully into the printer. Note Extend the Output tray extension flap to prevent the paper from sliding off the face down output tray.
  • Page 236: How To Load A Sheet Of Paper Manually

    How to load a sheet of paper manually     Note Insert the paper into the manual feed slot using both hands. The printer turns the manual feed mode on automatically when you insert paper into the manual feed slot. If the paper you are printing is between A4 and A6 in size, and between 64 g/m and 105 g/m we recommend that you use the paper cassette.
  • Page 237 CHAPTER 1 ABOUT THIS PRINTER     1. Select manual feed mode in the printer driver. <Windows 95 / 98 and Windows 3.1> 1-19...
  • Page 238 <Windows NT4.0> Fig. 1-14 Select manual feed mode     2. Send the print data to the printer. Note A “NO PAPER” message is shown in the Status Monitor until you insert a sheet of paper into the manual feed slot. Drum Ready Paper...
  • Page 239 CHAPTER 1 ABOUT THIS PRINTER     3. Set the width of the manual feed slot paper guides using both hands to the paper width to be used. Fig. 1-16 Set the width of the manual feed slot paper guides     4.
  • Page 240 To print on thicker paper and card The printer has a straight paper path from the manual feed slot to the rear of the printer when the rear cover is lifted upwards. Use this paper feed and output method when you want to print on thicker paper or card.     1.
  • Page 241 CHAPTER 1 ABOUT THIS PRINTER     4. Set the width of the manual feed paper guides using both hands to the paper width you want to use.     5. Insert the paper into the manual feed slot with both hands until the front edge of the paper touches the paper feed roller.
  • Page 242: How To Print On Both Sides Of The Paper

    How to print on both sides of the paper (Manual Duplexing) The supplied printer drivers for Windows 95/98, Windows 3.1 and Windows NT 4.0 all enable manual duplex printing. For more information about how to make the settings, see the Help text in the printer driver. Guidelines for printing on both sides of the paper 1 It may cause wrinkling if the paper is too thin.
  • Page 243: To Print On Both Sides Of The Paper From The Paper Cassette

    CHAPTER 1 ABOUT THIS PRINTER To print on both sides of the paper from the paper cassette     1. Select the required manual duplex printing mode from the driver.     2. The printer will automatically print all the even numbered pages on one side of the paper first.
  • Page 244: To Print On Both Sides Of The Paper From The Manual Feed Slot

    To print on both sides of the paper from the manual feed slot Caution Before re-inserting the sheets, you have to straighten them, or you may get paper feed errors. The use of very thin or very thick paper is not recommended. When you use the Manual Duplex function, it is possible that paper jams may occur or print quality might not be satisfactory.
  • Page 245: What Do The Led Indications Mean

    CHAPTER 1 ABOUT THIS PRINTER What do the LED indications mean This section refers to the following LED and button on the printer control panel. The LED indications as shown in the table below are used in the illustrations in this chapter.
  • Page 246 Ready (Paper) LED indications The Ready LED indicates the current status of the printer. Printer status The power switch is off or the printer is in sleep mode. If the printer is in sleep mode, it will wake up automatically when it receives data or when you press the control panel button.
  • Page 247 CHAPTER 1 ABOUT THIS PRINTER Data (Toner) LED indications The Data LED indicates the current status of the print data process. Printer status The printer has no print data. Blinking The printer is receiving data from the computer or the printer is processing data in memory.
  • Page 248 This LED also works as the Toner LED with the Alarm LED. They blink simultaneously to indicate a toner error. See “How to replace the Toner cartridge” in Chapter 3 . Error Action Toner low Indicates that the toner cartridge is nearly empty.
  • Page 249: Drum Led Indications

    CHAPTER 1 ABOUT THIS PRINTER Drum LED indications The Drum LED indicates the Drum unit is nearly at the end of its life. Printer status The drum unit can be used. The drum unit is nearly at the end of its life. We recommend you to obtain a new drum unit to replace the current one.
  • Page 250: Control Panel Button Operations

    Control Panel Button Operations The control panel button is used for the following purposes depending on the situation. Cancel Printing If you press the button during printing, the printer immediately stops printing and ejects the paper. Wake-Up If the printer is in sleep mode, pressing the button wakes it up into the ready state. It will take up to 45 seconds for the printer to go into the Ready state.
  • Page 251: Other Control Features

    CHAPTER 1 ABOUT THIS PRINTER Other Control Features The printer has the following useful features: Sleep Mode When the printer does not receive data for a certain period of time (timeout), it enters sleep mode. Sleep mode acts as though the printer was turned off. The default timeout is 5 minutes and it is automatically adjusted to the most suitable time-out setting depending on the frequency of your printer use (Intelligent Sleep Mode).
  • Page 252: Test Print Mode

    Test Print Mode The printer has the following test print modes. Follow these steps:     1. Make sure that the front cover is closed.     2. Hold down the control panel button and turn on the power switch. Keep the button depressed until the Drum LED comes on.
  • Page 253: Optional Accessories And Supplies

    CHAPTER 2 OPTIONS CHAPTER 2 OPTIONS Optional Accessories and Supplies This printer has the following optional accessories and supplies, and you can increase the capabilities of the printer with these items. Supplies Item Information Toner cartridge See page 3-3 Drum unit See page 3-9 Print Server See page 2-9...
  • Page 254: The Lower Tray Unit (For Hl-1250 Only)

    The Lower Tray unit (For HL-1250 Only) The lower tray unit is an optional device that functions as a third paper source. It can contain a maximum of 250 sheets of paper (80 g/m To obtain the optional lower tray unit, please consult the dealer or store where you purchased the printer.
  • Page 255 CHAPTER 2 OPTIONS How to use the SERIAL INTERFACE (RS-100M) Connection (For HL-1250 Only) To connect the printer to a DOS computer with a serial interface or to an Apple Macintosh computer with a serial interface, you need to install the optional serial interface board (RS-100M).
  • Page 256 How to select the RS-422A (Apple) or RS-232C (IBM) Serial Interface (For HL-1250 Only) Note This section is only for printer models which have had the serial interface installed. Caution Be sure to select the serial interface type to match your computer as follows: For Apple Macintosh computers: you should not have to change any settings because the Apple (RS-422A) setting is factory selected (default).
  • Page 257: How To Set The Serial Interface Parameters

    CHAPTER 2 OPTIONS How to set the Serial Interface Parameters Note This section is only for printer models which have had the serial interface installed. Caution Be sure to set the parameters to match your computer as follows: Never change the RS-422A parameters for Apple Macintosh computers. The RS-422A parameters have been correctly set at the factory for Apple Macintosh computers, you do not need to change the settings.
  • Page 258 Table 1: Serial Interface Parameters Settings Selector Parameters On (up) Off (down) Baud Rate See Table 2 Baud Rate See Table 2 Data Length 7 bits 8 bits Stop Bit 2 bits 1 bit Parity See Table 3. Parity See Table 3. Protocol Xon/Xoff + DTR DTR only...
  • Page 259 CHAPTER 2 OPTIONS RS-100M Interface Connector Fig. 2-4 Interface Connector Pin Assignment Pin No. Signal IBM(RS-232C) Apple(RS-422A) TxD- RxD- TxD+ N.C. RxD+...
  • Page 260: How To Connect The Serial Interface Cable

    How to connect the Serial Interface Cable Note This section is only for printer models which have had the serial interface installed. You need a serial interface cable with an 8-pin, DIN-type connector to connect your printer and computer. Note Consult your dealer for a serial interface cable.
  • Page 261 CHAPTER 2 OPTIONS     1. Make sure that the power switch is turned off. Caution Be sure to turn off the power switch before connecting or disconnecting the interface cables, or the printer may be damaged.     2. Insert and secure the parallel interface connector from the computer into the parallel interface port of the printer.
  • Page 262: What Is The Brother Print Server (Nc-2010P)

    What is the Brother print server (NC-2010p) An optional Network print server Brother NC-2010p is available, which allows your printer to be connected to your network via the parallel interface. Brother print servers allow multiple host computers to share a Brother printer on a 10 Mbit Ethernet network.
  • Page 263: How To Add Extra Memory (For Hl-1250 Only)

    CHAPTER 2 OPTIONS How to add extra Memory (For HL-1250 Only) The HL-1240 printer has 2 Mbyte of standard memory and is not able to be upgraded with additional memory. The HL-1250 printer has 4 Mbyte of standard memory and a slot for optional additional memory.
  • Page 264: How To Install Additional Simm Memory

    Note The HL-1250 can also support a resolution of true 600 dpi and 1200 x 600 dpi under Windows 95/98, Windows 3.1 and Windows NT 4.0 with the supplied printer driver. We recommend you expand the printer memory to avoid any memory full errors.
  • Page 265 CHAPTER 2 OPTIONS Caution Be sure to turn off the power switch and unplug the AC cord to the printer before installing or removing the SIMM to/from the main controller PCB.     2. Open the rear cover. Unscrew the screws securing the access cover and remove it. Fig.
  • Page 266     4. Install the SIMM into the slot at an angle and then push it gently towards the vertical until it clicks into place. Fig. 2-7 Install the SIMM     5. Install the access cover.     6.
  • Page 267: Chapter 3 Maintenance

    CHAPTER 3 MAINTENANCE CHAPTER 3 MAINTENANCE The following are maintenance messages and appear on the LEDs. These messages prompt you to replace each of the consumables before they run out. LED maintenance Consumable to Approximate life How to message replace replace Toner cartridge 3,000 pages *...
  • Page 268 Periodic maintenance parts To maintain print quality, the fixing unit should be replaced after printing the following number of pages. Item Approximate life To purchase replacement Fixing unit 50,000 pages * Call customer support Separator pad holder 50,000 pages * Call customer support assy Pick up roller assy...
  • Page 269: How To Replace The Toner Cartridge

    CHAPTER 3 MAINTENANCE How to replace the Toner Cartridge The printer, when the standard capacity toner cartridge is used, can print approximately 3,000 pages at 5% coverage on A4/Letter size paper with one toner cartridge. When the High capacity toner cartridge is used, approximately 6,000 pages can be printed under the same conditions.
  • Page 270 Note Both Alarm and Data (Toner) LEDs will blink continuously to indicate that the toner is nearly empty. This blinking does not stop until you have installed a new toner cartridge. The toner cartridge is replaced in the following way. You can also view the toner cartridge replacement method in the instructional video on the supplied CD-ROM:     1.
  • Page 271 CHAPTER 3 MAINTENANCE     2. Place the drum unit assembly containing the old toner cartridge on a flat, horizontal surface, and pull the toner cartridge out of the drum unit assembly while pushing the lock lever down with your right hand. Fig.
  • Page 272     4. Remove the protective cover. Fig.3-6 Remove the protective cover Caution Only unpack the toner cartridge immediately before you need to install it into the printer. If toner cartridges are left unpacked for a long period of time, the toner life is shortened.
  • Page 273 CHAPTER 3 MAINTENANCE     5. Install the new toner cartridge into the drum unit until it locks into place, indicated by a click. When the toner cartridge is installed correctly, the lock lever is lifted automatically. Fig. 3-9 Installing the toner cartridge into the drum unit Caution Make sure that the toner cartridge is installed correctly, or the toner cartridge may...
  • Page 274     6. Clean the primary corona wire inside the drum unit by gently sliding the blue tab to the right end and left end several times. Return the tab to the home position before reinstalling the drum unit assembly. Home Position ( ) Fig.
  • Page 275: How To Replace The Drum Unit

    CHAPTER 3 MAINTENANCE How to replace the Drum Unit The printer uses a drum unit to create the print images on paper. If the Drum LED is on, it indicates the drum unit is nearly at the end of its life. We recommend you obtain a new drum unit to replace the current one.
  • Page 276 Follow these steps to replace the drum unit. You can also view the drum unit replacement method in the instructional video on the supplied CD-ROM:     1. Open the front cover of the printer and pull out the drum unit assembly. Fig.
  • Page 277 CHAPTER 3 MAINTENANCE     2. Place the drum unit assembly on a flat, horizontal surface, and pull the toner cartridge out of the drum unit assembly while pushing the lock lever down with your right hand. Fig. 3-15 Removing the toner cartridge Note Discard the used drum unit according to local regulations.
  • Page 278     4. Install the toner cartridge into the new drum unit until it locks into place, indicated by a click. When the toner cartridge is installed correctly, the lock lever is lifted automatically. Caution Make sure that the toner cartridge is installed correctly, or the toner cartridge may separate from the drum unit when you hold the drum unit assembly.
  • Page 279 CHAPTER 3 MAINTENANCE         6. Reset the page counter referring to the instructions supplied with the new drum unit. Caution Do not reset the page counter when you replace the toner cartridge only.     7.
  • Page 280: How To Clean The Printer

    How to clean the printer Clean the printer exterior and interior periodically. If printed pages get stained with toner, clean the printer interior and drum unit. Cleaning the printer exterior Note Clean the printer exterior using the information in the following instructions. This is also shown in the instructional video on the supplied CD-ROM.
  • Page 281 CHAPTER 3 MAINTENANCE Caution Use water or neutral detergents for cleaning. Cleaning with volatile liquids such as thinners or benzene will damage the surface of the printer.     3. Wipe dirt and dust away from the printer exterior with the damp cloth and allow the printer to dry completely before turning the power on again.
  • Page 282: Cleaning The Printer Interior And Drum Unit

    Cleaning the printer interior and Drum Unit Note Clean the printer interior and the drum unit using information in the following instructions. This is also shown in the instructional video on the supplied CD-ROM.     1. Turn off the power switch and unplug the power cord. Warning There are high voltage electrodes inside the printer.
  • Page 283 CHAPTER 3 MAINTENANCE Warning After you have just used the printer, some internal parts of the printer are extremely hot. When you open the front cover of the printer, never touch the shaded parts shown in the following illustration. High Temperature High Temperature Front view Rear view...
  • Page 284     5. Clean the primary corona wire inside the drum unit by gently sliding the tab to the right hand end and left hand end several times. Home Position ( ) Fig. 3-22 Cleaning the primary corona wire     6.
  • Page 285: Chapter 4 Troubleshooting

    CHAPTER 4 TROUBLESHOOTING CHAPTER 4 TROUBLESHOOTING Identifying your problem First, check the following: The power plug is connected correctly and the printer is turned on. All of the protective parts have been removed. The toner cartridge and drum unit are installed correctly. The Front Cover is fully closed.
  • Page 286: Control Panel Indications

    Control Panel Indications Operator calls and how to clear them The LED indications as shown in the table below are used in the illustrations in this chapter. LED is Off LED is Blinking LED is On If a recoverable error occurs, the printer indicates an ‘operator call’ by the LED indications as shown in the table below.
  • Page 287 CHAPTER 4 TROUBLESHOOTING Error Action Paper jam Clear the paper jam by referring to the next section “PAPER JAMS and how to clear them”. Press the panel button Drum if the printer does not automatically Ready resume printing. Paper Alarm Toner Data No paper...
  • Page 288: Service Call Indications

    Service call indications If an unrecoverable error occurs, the printer will indicate the need for a service call by illuminating all the LEDs and then the following combination of LEDs alternately: For example, the following are the indications when a Fuser malfunction error occurs.
  • Page 289 CHAPTER 4 TROUBLESHOOTING If you see any of these service call indications, turn off the power switch, wait a few seconds, then turn it on and try to print again. If you cannot clear the error and see the same service call indication after turning on the printer, consult your dealer or our authorized service representative.
  • Page 290: Error Messages In The Status Monitor

    Error messages in the Status Monitor The Status Monitor will report problems with the printer as defined in the following table. Take the corrective actions for the error message the Status Monitor reports. Error message Action COVER OPEN Close the front cover of the printer. NO PAPER or The paper cassette may be out of paper or not properly installed.
  • Page 291 CHAPTER 4 TROUBLESHOOTING Error message Action MEMORY FULL Press the panel button to print the data remaining in the printer. Reduce the print resolution or reduce the complexity of your document. (For HL-1250 Only) Expand the printer memory by adding a commercially available SIMM memory.
  • Page 292: Error Message Printouts

    Error message printouts The printer will report problems by printing an error message as defined in the following table. Take the corrective actions for the error message the Printout reports. Error message Action MEMORY FULL Press the panel button to print the data remaining in the printer.
  • Page 293 CHAPTER 4 TROUBLESHOOTING Error Message Action SERIAL INTERFACE Press the control panel button to resume printing. OVERRUN ERROR If the error occurs again, the interface’s hardware may be (HL-1250 Only) damaged. Please consult your dealer. Press the control panel button to resume printing. SERIAL INTERFACE INPUT BUFFER OVERFLOW Check the communication parameter settings such as the...
  • Page 294: Paper Handling

    Paper Handling First, ensure that you are using paper that meets Brother recommended paper specifications. “What kind of paper can I use” in Chapter 1. Problem Recommendation The printer does not load If there is paper in the paper cassette, make sure it is straight. If paper.
  • Page 295: Paper Jams And How To Clear Them

    CHAPTER 4 TROUBLESHOOTING PAPER JAMS and how to clear them When a paper jam occurs, the printer indicates by lighting the LEDs as shown below. Drum Ready Paper Alarm Toner Data Fig. 4-3 LED indication caused by a paper jam Warning After you have just used the printer, some internal parts of the printer are extremely hot.
  • Page 296 Clear the jammed paper referring to the following description or you can view the paper jam instructional video on the CD-ROM. If the jammed paper is removed completely by using the information in the following steps, you can close the paper cassette first, then close the front cover and the printer will resume printing automatically.
  • Page 297 CHAPTER 4 TROUBLESHOOTING     2. Pull any jammed paper up and out of the printer. Fig. 4-6 Pull the jammed paper up and out     3. Open the front cover. 4-13...
  • Page 298     4. Remove the drum unit assembly. Pull any jammed paper up and out of the printer. Do not remove the drum unit assembly with additional force at this time if you cannot remove it easily. Instead, pull the edge of the jammed paper from the paper cassette.
  • Page 299 CHAPTER 4 TROUBLESHOOTING Caution Do not touch the electrodes shown below to prevent damage to the printer caused by static electricity. Fig. 4-9 Electrodes     5. Open the rear cover and pull the jammed paper out of the fuser unit. If you have to pull the paper towards the back of the printer, the fuser may get dirty with toner powder and may result in toner scatter on the next printed page or pages.
  • Page 300: Others

    Others Problem Recommendation The printer cannot print. Check that the printer cable is not damaged or broken. “There was an error writing to Make sure the correct printer is selected if you have an interface LPT1: (or BRUSB) for the switching device.
  • Page 301: For Apple Macintosh Computers User

    CHAPTER 4 TROUBLESHOOTING For Apple Macintosh Computers user Problem Recommendation Unable to print from Make sure that the supplied Macintosh printer driver is installed application software. in the System Folder and it is selected with Chooser. Check the PORT selection within the Chooser : it should match the port to which you physically attached the printer cable.
  • Page 302: Improving The Print Quality

    Improving the print quality Caution If the Drum LED is on you can clear a print quality problem by replacing the drum unit with a new one. The Drum LED indicates that the drum unit is at the end of life.
  • Page 303 CHAPTER 4 TROUBLESHOOTING Image defect examples Recommendation Make sure that you use paper that meets the specifications. A rough surfaced paper may cause the problem. See “What kind of paper can I use” in Chapter 1. ABCDEFGH The drum unit may be damaged. Install a new drum unit. abcdefghijk A B C D "How to replace the Drum unit"...
  • Page 304 Image defect examples Recommendation If the problem is not solved after printing a few pages, the drum unit may have glue from label stock on the OPC drum surface. Clean the drum unit as follows 94 mm (3.7 in.) 1. Position the print sample in front of the drum unit, and find 94 mm the exact position of the image defect.
  • Page 305 CHAPTER 4 TROUBLESHOOTING Image defect examples Recommendation Caution Do not try to clean the surface of the photosensitive drum with anything sharp such as ball-point pen etc. 94 mm (3.7 in.) 94 mm The drum unit may be damaged. Install a new drum unit. See (3.7 in.) “How to replace the Drum unit”...
  • Page 306 Image defect examples Recommendation The drum unit may be damaged. Install a new drum unit. "How to replace the Drum unit" in Chapter 3. Make sure that you use paper that meets specifications. ABCDEFGH “What kind of paper can I use” in Chapter 1. abcdefghijk A B C D Note...
  • Page 307 CHAPTER 4 TROUBLESHOOTING Image defect examples Recommendation You may clear the problem by wiping the scanner window with a soft cloth. See “How to clean the printer” in Chapter 3. The toner cartridge may be damaged. Install a new toner ABCDEFGH cartridge.
  • Page 308: How To Print Correctly

    How to print correctly Problem Recommendation The printer prints unexpectedly Make sure the printer cable is not too long. We recommend you or it prints garbage. use a parallel cable of less than 2 metres (6.6 feet) in length. Check if the printer cable is damaged or broken. If you are using an interface switching device, remove it and connect your computer directly to your printer and try again.
  • Page 309: For Dos Users

    CHAPTER 4 TROUBLESHOOTING Problem Recommendation My headers or footers appear Most laser printers have a restricted area that cannot be printed when I view my document on on. Usually the first two lines and the last two lines of a page screen but do not show up cannot have print (leaving 62 printable lines).
  • Page 310: Appendix

    APPENDIX APPENDIX Printer Technical Specifications Printing Electrophotography by semiconductor laser beam scanning Print Method Laser Wavelength: 780 nm Output: 5 mW max Resolution HL-1240: 600 dots/inch (GDI ) 300 dots/inch (under DOS and other operating systems) HL-1250: 1200 (H) x 600 (V) dots/inch (for Windows DIB graphics) 600 (H) x 600 (V) dots/inch (for Windows and DOS)
  • Page 311: Print Speed

    Up to 12 pages per minute When A4 or letter-size paper is loaded Print Speed from the paper cassette NOTE: Maximum print speed is obtained by printing several copies of the same page. Print speed may vary depending on interface type, emulation, processing power of the computer, memory allocated to the print job, paper size and graphic quality.
  • Page 312: Functions

    APPENDIX Functions TrueType Fonts TrueType-compatible soft-fonts for Windows are provided on the supplied on CD Quantity of fonts is 35. Emulation HL-1240: Brother Printing Solution for Windows HP LaserJet IIP (PCL 4) HL-1250: Brother Printing Solution for Windows Automatic emulation selection among HP LaserJet6P (PCL 6), EPSON FX- 850 or IBM Proprinter XL Windows 3.1/3.11, Windows 95/98 and Windows NT 4.0 driver, supporting Printer Driver...
  • Page 313: Electrical And Mechanical

    Electrical and Mechanical Power Source U.S.A. and Canada: AC 110 to 120 V, 50 / 60 Hz Europe and Australia: AC 220 to 240 V, 50 /60 Hz Power Printing (average): 340 W or less Consumption Stand-by: 80 W or less Sleep (HL-1240): 5 W or less (HL-1250):...
  • Page 314: Parallel Interface Specifications

    APPENDIX Parallel Interface Specifications Note To ensure best quality performance use an IEEE 1284 compliant parallel cable between the printer and your computer. Only IEEE 1284 cables support all of the advanced printing capabilities, like bi-directional communication. These cables will be clearly marked with “IEEE-1284”. We recommend to use a parallel cable that is 2.0 meters (6.6 feet) or less.
  • Page 315 Note To use bi-directional communication, an interface cable which has the pin connections above must be used. Shield Shield Fig. A-1 Parallel interface cable...
  • Page 316: Usb (Universal Serial Bus) Interface

    APPENDIX USB (Universal Serial Bus) Interface Interface connector Fig. A-2 USB interface connector Pin Assignment Pin No. Signal Vcc (+5V) - Data Serial Data - + Data Serial Data + Ground...
  • Page 317: Resident Font

    Resident Font The following bitmapped fonts are resident in this printer. HL-1240: Bitmapped Fonts Brougham 10 (12 point) Normal, Italic, Bold, BoldItalic (Portrait & Landscape) Brougham 12 (10 point) Normal, Italic, Bold, BoldItalic (Portrait & Landscape) Letter Gothic 16.66 (8.5 point) Normal, Italic, Bold, BoldItalic (Portrait & Landscape) HL-1250 : Bitmapped Fonts...
  • Page 318: Scalable Fonts

    APPENDIX Scalable Fonts The following scalable fonts can be used in the HP LaserJet 6P, EPSON FX-850 and IBM Proprinter XL modes. Intellifont Compatible Fonts Alaska (Extrabold) Antique Oakland (Oblique, Bold) Brougham (Oblique, Bold, BoldOblique) Cleveland Condensed Connecticut Guatemala Antique (Italic, Bold, BoldItalic) Letter Gothic (Oblique, Bold) Maryland Oklahoma (Oblique, Bold, BoldOblique)
  • Page 319: Symbol Sets / Character Sets

    Symbol Sets / Character Sets OCR Symbol Sets (HL-1250 Only) When the OCR-A or OCR-B font is selected, the corresponding symbol set is always used. OCR-A OCR-B HP LaserJet IIP Mode (HL-1240) Roman 8 (8U) ISO25 French (6F) ISO4 UK (1E) ISO Latin1 (0N) ISO57 Chinese (2K) ISO6 ASCII (0U)
  • Page 320: Epson Mode (Hl-1250 Only

    APPENDIX EPSON Mode (HL-1250 Only) US ASCII PC-8 Turkish Japanese PC-8 German Norwegian PC-8 D/N UK ASCII I Danish II PC-850 French I UK ASCII II PC-852 Danish I French II PC-860 Italy Dutch PC-863 Spanish South African PC-865 Swedish IBM Mode (HL-1250 Only) PC-8 PC-852...
  • Page 321 HP LaserJet IIP/ HP LaserJet 6P (HL-1250 only) A-12...
  • Page 322 APPENDIX The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the Roman 8 character set. For other characters, see the Roman 8 character set.
  • Page 323 HP LaserJet IIP/6P, EPSON FX-850, IBM Proprinter XL EPSON FX-850 A-14...
  • Page 324 APPENDIX The following table shows characters available only in the corresponding character set. The numbers at the top of the table are code values with which characters are to be replaced in the US ASCII character set. For other characters, see the US ASCII character set.
  • Page 325: Compilation And Publication Notice

    Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Apple, the Apple Logo, and Macintosh are trademarks, registered in the United States and other countries, and TrueType is a trademark of Apple Computer, Inc. Epson is a registered trademark and FX-80 and FX-850 are trademarks of Seiko Epson Corporation.
  • Page 326 APPENDIX REGULATIONS Federal Communications Commission(FCC) Declaration of Conformity (For USA Only) Responsible Party : Brother International Corporation 100 Somerset Corporate Boulevard Bridgewater, NJ 08807-0911, USA TEL : (908) 704-1700 declares, that the products Product Name : Brother Laser Printer HL-1240, HL-1250...
  • Page 327 Industry Canada Compliance Statement (For Canada Only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. International E Compliance Statement NERGY The purpose of the International Program is to promote the development and NERGY popularization of energy-efficient office equipments, which includes computers, monitors,...
  • Page 328 APPENDIX FDA Regulations (For 110-120 V Model Only) U.S. Food and Drug Administration (FDA) has implemented regulations for laser products manufactured on and after August 2, 1976. Compliance is mandatory for products marketed in the United States. One of the following labels on the back of the printer indicates compliance with the FDA regulations and must be attached to laser products marketed in the United States.
  • Page 329 IEC 825 Specification (For 220–240 V Model Only) This printer is a Class 1 laser product as defined in IEC 825 specifications. The label shown below is attached in countries where it is required. CLASS 1LASER PRODUCT APPAREIL Å LASER DE CLASSE 1 LASER KLASSE 1 PRODUKT This printer has a Class 3B Laser Diode which emits invisible laser radiation in the Scanner Unit.
  • Page 330 APPENDIX IMPORTANT - For Your Safety To ensure safe operation the three-pin electrical plug supplied must be inserted only into a standard three-pin power point which is properly grounded through normal household wiring. Extension cords used with the equipment must be three-pin plug type and correctly wired to provide proper grounding.
  • Page 331 IMPORTANT - Wiring Information (For U.K. only) If the power cord supplied with this printer is not suitable for your electrical outlet, remove the plug from the mains cord and fit an appropriate three pin plug. If the replacement plug is intended to take a fuse then fit a fuse with the same rating as the original.
  • Page 332 INDEX INDEX high resolution control ....... HRC............ AC power inlet........advanced photoscale technology..Alarm lamp ........IBM ............ Alarm LED ........1-31 interface..........Apple Macintosh........ APT............ auto-emulation switching....LED..........1-27 LEDs ..........1-27 lower paper cassette ......1-10 baud rate..........lower tray unit ......1-7, bitmapped font ........
  • Page 333 Print Fonts I ........1-34 USB interface ........print method........USB (universal serial bus) interface..print quality........…………………………….1-2, 1-5, printable area........1-14 printer driver ........printer status monitor ......warm-up ..........protocol ..........Windows DIB graphic....... quick print setup......... Xon/Xoff ..........Ready LED ........

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Hl-1240Hl-1250

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