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Page 2 © 2024 Motorola Mobility LLC. All rights reserved. MOTOROLA, the stylized M logo, MOTO, and the MOTO family of marks are trademarks or registered trademarks of Motorola Trademark Holdings, LLC. LENOVO is a trademark of Lenovo. Google, Android, Google Play and other marks are trademarks of Google LLC. Manufactured under license from Dolby Laboratories.
Page 3: Table Of Contents
50 ultra Contents Set up phone About your hardware Insert or remove SIM card Copy data from old phone Manage dual SIMs Set up voicemail Set up email Make it yours Learn the basics When your phone is closed...
Page 4 50 ultra Use voice typing Fill in forms automatically Personalize your phone Home screen Personalize with your style Change wallpaper Customize your Favorites tray Use widgets, shortcuts, or folders Arrange apps and control icon's look Home screen rotation lock...
Page 5 50 ultra Preview inboxes from home screen Add email signature Control email notifications Calendar app About the calendar Find calendar events Create and manage events Control notifications for calendar events Clock app Set alarms Use timer or stopwatch...
Page 6 50 ultra Settings Network and internet Connect to Wi‑Fi networks Connect with Wi-Fi Direct Use Airplane mode Control data usage Share your internet connection Connect to VPNs Add a Private DNS service Connected devices Connect with Bluetooth Make contactless payments...
Page 7 50 ultra Turn off charging sounds Turn touch sounds on/off Hear other notification sounds Notifications Turn notifications on/off Choose how notifications look and open Control notification lights Control notification sound Manage notification privacy See previously viewed notifications Gestures...
Page 8 50 ultra viii Set or change default apps Adjust special app access Passwords & accounts Add or remove accounts Change name & info in your Google account Sync apps with your Google account Control what info Google collects Security &...
Page 9 50 ultra Add, modify, remove users Add or delete guest About phone Record your IMEI number Find legal and product information Fix issues Hardware issues Phone is slow or unstable Phone feels warm or hot Phone won't turn on...
Page 10 50 ultra Send feedback to Motorola...
Page 11: Set Up Phone
Set up phone About your hardware Hardware diagram Flash External display Air vent. If using a protective case, ensure it does not obstruct the air vent hole to avoid noise during calls or media playback. Telephoto camera (Learn more in Camera help.) Speaker Main camera...
Page 12 Set up phone Tray for physical SIM card Ambient light sensor Front camera Earpiece/speaker Volume up/down button Power button fingerprint sensor Main screen Important: This product contains magnets. Always keep products with magnets more than 20 cm. (8 in.) from medical devices, such as pacemakers, internal cardio defibrillators, or other devices that can be affected by a magnetic field.
Page 13 Set up phone • Don't submerge your phone in any cleaning agents, avoid using any cleaners with bleach or abrasives, and avoid spraying cleaners directly on the screen. Other tips: • Don't submerge your phone in water or other liquids. When you're near water, consider using Bluetooth speaker to listen music from your phone while keeping it safe.
Page 14: Insert Or Remove Sim Card
Set up phone Insert or remove SIM card Your phone might support using an eSIM (embedded SIM card), in addition to the physical SIM card. Contact your carrier for details. Set up eSIM If your carrier provided you with an eSIM: If you don't have a network connection, connect to Wi-Fi.
Page 15 Set up phone • When you transfer the eSIM number to another phone • If you're giving the phone to someone else or trading it in Note: Only erase your eSIM when instructed to do so by a support technician. When you erase an eSIM, you remove the following capabilities from the phone: •...
Page 16: Copy Data From Old Phone
Set up phone Copy data from old phone Copy data from iPhone You’ll use Google Drive to copy files from your iPhone and iCloud account to your new phone and Google account: • Photos will back up to Photos. • Contacts will back up to Contacts.
Page 17 Set up phone Follow the onscreen instructions to select the old phone or backup associated with your Google account, and to choose which apps and data to copy. Tip: Be sure to leave Back up to Google Drive turned on. What gets copied from Android phone If you copy data from another Android phone...
Page 18 Set up phone Select the contacts to import and touch Import.
Page 19: Manage Dual Sims
Set up phone Manage dual SIMs About dual SIMs If you're using a physical SIM and an eSIM: • You see at the top of the home screen. If you see troubleshoot the issue. • Both SIMs can make and receive calls and text messages. •...
Page 20 Set up phone Temporarily turn SIM off Sometimes, you might need to temporarily disconnect your SIM card from the mobile network, like when you’re traveling, have privacy concerns, or are troubleshooting network issues. You can do this in Settings by turning the SIM card off and back on when you’re ready to use it again. Remember that turning off your SIM card disconnects you from the mobile network, so you won't be able to make or receive calls, send or receive messages, or use mobile data with that SIM card until you turn it back Go to...
Page 21: Set Up Voicemail
Set up phone Set up voicemail Set voicemail password Contact your carrier for help setting or recovering your password/PIN for voicemail. Set mailbox greeting Your carrier provides and manages your voicemail. To set your greeting: Touch > Touch & hold to dial into your mailbox.
Page 22: Set Up Email
Set up phone Set up email Set up personal email You can add multiple accounts of the following types: • Gmail • Personal email from other providers (IMAP/POP) If you added a Google account on your phone: • When you open the Gmail app for the first time, you'll see your email for that account. You're already set up.
Page 23 Set up phone Follow the onscreen instructions to enter your email address, password, and other information from your company's IT department. Switch account views In the Gmail app, touch your profile icon , then select an account. To open each inbox with one touch from your home screen, add task shortcuts: Touch &...
Page 24: Make It Yours
Set up phone Make it yours This topic lists things that most people want to do with their new phone, with links to instructions on how to do them. Change its look and sound • Personalize your phone with wallpapers, themes, fonts, and more. •...
Page 25: Learn The Basics
Learn the basics When your phone is closed You can do a lot on the small external display. To wake it, nudge or tap your phone. Then you can use these gestures on the screen: • To unlock your phone, swipe up. •...
Page 26 Learn the basics To take a selfie from the mirror: • To add optional frame, tap > . To see another frame, tap again. • To add optional filter effect, like cracked glass or frost, touch & hold the screen. Move your finger and touch &...
Page 27 Learn the basics to change location settings. To change the location shown on the widget, tap a location to select it Games Play games made for your external display, and flip open for more games you can play on the main screen. To add more games optimized for your external display, tap More games, then flip open to view and install them.
Page 28 Learn the basics Tap an icon to change features. Icon Feature Wallpaper Font style Accent color Amount of image blur on lock screen for privacy Themes and clockfaces Tap Save to save changes. Change or remove app shortcuts on home screen The external display home screen includes four app shortcuts, which you can change or remove.
Page 29: About Your Home Screen
Learn the basics About your home screen You see the home screen when you turn on and unlock your phone or swipe up from the bottom of the screen. Swipe right or left to move between home screens. What’s on the screen Status bar: Displays the time and icons that tell you about your phone's battery and network...
Page 30 Learn the basics Status bar: Displays the time and icons that tell you about your phone's battery and network connections. Swipe down to see your notifications quick settings and to turn your phone off Widget: You can add widgets to your home screen for quick access to information or frequent tasks.
Page 31 Learn the basics • Choose where to find your list of all apps: in the app tray or directly on the home screen. Change how you get around: You can replace the navigation bar with the navigation icons. Change how it looks: •...
Page 32: About Your Lock Screen
Learn the basics About your lock screen The lock screen appears when you power on your phone or while the screen is locked. The lock screen has a sleep mode and an awake mode. Sleep mode When your phone has been inactive, the screen times out (goes black).
Page 33 Learn the basics Awake mode Your wallpaper and screen are fully illuminated in awake mode. Your lock screen goes into awake mode when you: • Touch a notification icon • Press the Power button What you can do from the lock screen •...
Page 34: New To Android
Learn the basics : New to Android? If this is your first smartphone Learn the basics To get around your phone, here are the key concepts. • You can choose how you move between apps and screens: gestures or icons. •...
Page 35 Learn the basics : New to Android? In most apps you can tap , , or your profile icon for app-specific settings. Be sure to see what options are available to you there, too. Manage cellular data Understand your data usage. Keep an eye on your data usage and learn how to make the most of it.
Page 36: If You Had An Iphone
Learn the basics : New to Android? If you had an iPhone Welcome to Android! Here are some differences between your old iPhone and your new phone. Your assistant: You've retired Siri. Now, find info and get things done with Google Assistant. Just set up “Hey, Google”.
Page 37: About Your Google Account
Learn the basics : New to Android? About your Google account Benefits of your account When you set up your phone, you added a Google account. If you haven't had a Google account before, this is more than just a password you set up for your phone. A Google account lets you organize and access your personal information and files from any computer or mobile device: •...
Page 38: Status Bar Icons
Learn the basics : New to Android? Status bar icons About status icons status bar at the top of the home screen contains icons that help you monitor your phone. • On the left, icons tell you about apps, such as new messages or downloads. If you don't know what one of these icons means, swipe the status bar down for details.
Page 39 Learn the basics : New to Android? Wi‑Fi network within range. Connected to Wi‑Fi network. No SIM card. Location services are in use. Airplane mode on. CONNECTIVITY Trusted device connected. Your phone is a Wi‑Fi hotspot. Devices can connect to share your data connection. Wireless display or adaptor connected.
Page 40 Learn the basics : New to Android? Upload complete. Download complete. Google backup in progress. Google backup complete. SOUND Vibrate. DO NOT DISTURB Do Not Disturb is on. BATTERY Battery fully charged. Battery charging. Battery low. Phone is in Battery Saver mode.
Page 41 Learn the basics : New to Android? EMAIL AND MESSAGING New Gmail message. New text message. New voicemail. Important alert. OTHER ICONS Privacy indicator. An app is using your microphone or camera. Animated GIF is available. Screen recording in process. Focus mode is on.
Page 42: Phone Terms You Should Know
Learn the basics : New to Android? Phone terms you should know Airplane mode This mode allows you to use your phone's non-wireless functions (music, games, etc.), while disabling its wireless radio functions that are banned on airplanes during flight. Software that you can download for added functionality, such as games, email apps, bar code scanners and more.
Page 43 Learn the basics : New to Android? SIM card Subscriber Identity Module (SIM) card. A card that securely stores information your carrier uses to authenticate your phone on the cellular network. software update An update to your phone's operating system that typically includes new features and fixes reported problems.
Page 44: Get Around On Your Phone
Learn the basics : Get around on your phone Learn gestures You can use gestures on your screen to move between apps and choose or manipulate items. There are also gestures, which you can turn on/off, to perform everyday tasks like screenshots or turning on the flashlight.
Page 45 Learn the basics : Get around on your phone Tip: If you have visual impairments, you can enable additional magnification gestures. Pinch in to zoom Put two fingers on the screen, far apart, and then drag them together. Result: Zoom out to see smaller version of photos or maps. Or, close expandable notifications.
Page 46: Move Between Apps And Screens
Learn the basics : Get around on your phone Move between apps and screens Choose how to get around If you see the navigation bar at the bottom of the screen, or you see no icons at all, you are using Gesture navigation.
Page 47 Learn the basics : Get around on your phone returns you to the home screen from any app. lets you switch between recent apps. Tip: For visual assistance, you can add to open the Accessibility Menu.
Page 48: Use Quick Settings
Learn the basics : Get around on your phone Use quick settings Open quick settings Settings you adjust frequently, like Bluetooth, are “quick settings”, easy to get to from any screen. To see your first few quick settings, swipe down once from the top of the screen. This works both when the phone is closed (on the external display) and when the phone is open (on the home screen).
Page 49 Learn the basics : Get around on your phone Auto-rotate Moto Unplugged Smart Connect Control compatible smart devices Wallet (To learn more, read Google's help.) Wi-Fi calling System update Dolby Atmos Flashlight Airplane mode Hotspot Screenshot Quick Share GIF maker...
Page 50 Learn the basics : Get around on your phone Alarm Battery Saver Screen Cast Screen Record Camera access Mic access Data Saver (Appears after you turn on Data Saver the first time.) Night Light Bedtime mode (Appears after you turn on Bedtime mode the first time.) Scan QR code Power sharing Family Space...
Page 51 Learn the basics : Get around on your phone Extra dim (Appears after you turn on Extra dim the first time.) Open all settings To open the full list of all settings: • Open quick settings and tap • open Settings app.
Page 52: Turn Screen Off And On
Learn the basics : Get around on your phone Turn screen off and on Why your screen turns off automatically • To save battery power, your screen turns off if you haven't used it for some time. You can lengthen or shorten the time before your screen automatically turns off.
Page 53: Turn Off Phone
Learn the basics : Get around on your phone Turn off phone Swipe down from the top of the screen twice, then touch > Power off. Or, use the buttons on the side of your phone. Press the Power + Volume up buttons simultaneously, then touch Power off.
Page 54: Capture Your Screen
Learn the basics : Capture your screen Take screenshots Take a screenshot Do one of the following: • Touch & hold three fingers on the screen. (If this doesn't work, turn Use Three finger screenshot on.) • Drag from the bottom of the screen and hold to see recent apps, then tap •...
Page 55 Learn the basics : Capture your screen Draw. To change color or thickness, tap again. Highlight. To change color or thickness, tap again. Insert a text box. Tap the icons to change the background and text color. Blur with mosaic effect. Swipe over the area to blur. Undo change.
Page 56: Record Your Screen
Learn the basics : Capture your screen Record your screen You can record a video of your screen while you’re using it. You can choose to include your audio or a selfie video when recording. Record screen If you want the recording to show when you tap screen elements, turn Record touch points To start recording: •...
Page 57 Learn the basics : Capture your screen Record only your phone's sound Record both your narration and your phone's sound Drawing To write on the screen, tap To change pen colors, tap Video To include a selfie video in the corner, tap To turn the selfie video off, tap Other options You can adjust more options, like frames per second or screen touches, in phone Settings.
Page 58: Create Gifs From Video
Learn the basics : Capture your screen Create GIFs from video You can make an animated GIF from a video on your screen. Record a GIF Open the video in the Photos, Files, or other media viewing app, and pause the video where you want to start the GIF.
Page 59: Discover Useful Tools
Learn the basics : Discover useful tools Turn flashlight on and off To turn your flashlight on or off: • Open quick settings and tap • Or, make a chopping motion. If the camera opens instead of turning on the flashlight, be sure to use a chop gesture, not a twist gesture.
Page 60: Scan Qr Codes
Learn the basics : Discover useful tools Scan QR codes On your lock screen or in quick settings, tap Frame the code. If it isn't automatically detected, move the camera closer or farther away. When the code is detected, use options to open a website, copy/paste, or share the information.
Page 61: Use Special Camera Features In Social Media Apps
Learn the basics : Discover useful tools Use special camera features in social media apps Use the Creator Toolkit to: • Apply special effects while using your camera in social media apps • Access special tools, such as Background Replace •...
Page 62: Record Audio Notes
Learn the basics : Discover useful tools Record audio notes Record a note Open Recorder app. To start recording, tap If needed, tap to pause and to resume recording. To stop recording, tap Add a title. If you don't add one, the recording title will be the timestamp (day and time). Tap Save.
Page 63 Learn the basics : Discover useful tools If you want more control of playback, tap the recording to open it in the full player. Then use icons as needed: Icon Action Increase or decrease playback speed. Drag to skip to a specific point in the recording. Skip forward a few seconds.
Page 64 Learn the basics : Discover useful tools Next to the recording, tap . Select options to rename, delete, or share the recording, or view file details. Control whether other apps can play and share your recordings In the Recorder app, tap >...
Page 65: Control Phone With Your Voice
Learn the basics : Discover useful tools Control phone with your voice Speak a command Not all languages support voice commands. You can tell Google Assistant to call people, get directions, send messages, set alarms. Or, ask questions. Get your assistant's attention by doing any of these: •...
Page 66: Get Directions To A Location
Learn the basics : Discover useful tools Get directions to a location Navigation and battery life Navigation is one of the most power-intensive apps, so keep your phone plugged into a high-quality car charger, especially if you're streaming music and/or using Bluetooth (also power-intensive features).
Page 67: Use Clock And Weather Widget
Learn the basics : Discover useful tools Use clock and weather widget Add widget to home screen Put a clock on your home screen and get quick access to alarms, your calendar, and the weather. Touch & hold the home screen. Tap Widgets.
Page 68 Learn the basics : Discover useful tools Turn the current location on Tip: To switch between Fahrenheit and Celsius, tap Temperature unit. Add location On the widget: • • Or, tap the current conditions icon or temperature, then tap Enter a city name or ZIP code, then tap Tap the city to add.
Page 69: Manage How You Spend Time On Your Phone
Learn the basics : Discover useful tools Manage how you spend time on your phone About Moto Unplugged and Google's Digital Wellbeing Moto Unplugged and Google's Digital Wellbeing offer distinct approaches to managing screen time and improving digital wellbeing. Moto Unplugged helps you take spontaneous breaks from phone distractions by tailoring your mobile experience to your current mindset.
Page 70 Learn the basics : Discover useful tools Review the chart to see: • Time you spent using phone today • Which apps you’ve had on screen and for how long • How often you unlocked the phone today • How many notifications you’ve gotten For more information, touch a label on the chart.
Page 71 Learn the basics : Discover useful tools Tip: To add Focus mode to quick settings, open quick settings, touch , then drag the tile where you want it. To turn Focus mode off: • Open quick settings and touch • Or, on the notification, touch Turn off now.
Page 72 Learn the basics : Discover useful tools To set up parental controls on the other device, refer to the help for that device. To learn more, read Google's help.
Page 73: Work With Text
Learn the basics : Work with text Use onscreen keyboard Open, close, rotate keyboard To open the keyboard, just touch an area where you can enter text or numbers. To close the keyboard so you can see other parts of the screen, tap For a larger keyboard, turn your phone horizontally.
Page 74 Learn the basics : Work with text Get suggestions Use suggestions to type faster. When you're typing, you'll see a list of suggested next words above the keys: • Touch a word in the list to insert it in your text. •...
Page 75: Cut, Copy, Paste Text
Learn the basics : Work with text Cut, copy, paste text You can select and copy text from web pages and messages. To select text, touch & hold a word. Touch Copy, Cut, Share, Select all or: • Select more text. Drag the sliders •...
Page 76: Use Voice Typing
Learn the basics : Work with text Use voice typing Touch a text field to show the onscreen keyboard. Touch on the onscreen keyboard. Say what you want to type: • Speak naturally but clearly. There's no need to shout or hold the phone close to your mouth. •...
Page 77: Fill In Forms Automatically
Learn the basics : Work with text Fill in forms automatically Don’t retype your personal information again and again. Save it securely, then with just one touch, fill in passwords, addresses, credit cards, and other information saved to your Google account.
Page 78: Personalize Your Phone
Personalize your phone : Home screen Personalize with your style Find Personalize settings Quickly get to personalization settings - wallpapers, themes, fonts, and more: • Touch & hold a blank space on your home screen, then tap Personalize. • Go to Settings >...
Page 79 Personalize your phone : Home screen • Dark mode: Temporarily switch your screen to a dark background to give your eyes and battery a break. This is called Dark theme in quick settings. Learn more. Change how your phone sounds Quickly change the default sounds for calls, notifications, and alarms.
Page 80: Change Wallpaper
Personalize your phone : Home screen Change wallpaper You can change the background image on your home screen lock screen. Set the wallpaper You can set the wallpaper for the external display when your phone is closed. To set the wallpaper for the home screen, when your phone is open: Touch &...
Page 81: Customize Your Favorites Tray
Personalize your phone : Home screen Customize your Favorites tray The Favorites tray at the bottom of your home screen gives you quick access to your most-used apps. You can customize the shortcuts in this tray. Change app shortcuts manually Touch &...
Page 82: Use Widgets, Shortcuts, Or Folders
Personalize your phone : Home screen Use widgets, shortcuts, or folders Add widgets Widgets stream information, giving some of an app’s functionality without opening the app. For example, the Calendar widget shows your daily agenda and gives you one-touch access to your full calendar. Add a widget Touch &...
Page 83 Personalize your phone : Home screen • Compose new email Gmail • Open to specific account • Navigate to Work Maps • Navigate to Home • Search YouTube • Subscriptions • Explore • New incognito tab Chrome • New tab •...
Page 84 Personalize your phone : Home screen Tap > Add to Home screen. Edit the name if desired. Tap Add. Do one of the following: • Touch & hold the icon to drag it where you want on the home screen. •...
Page 85 Personalize your phone : Home screen Touch & hold the app's icon. Select the folder. To remove one app from the folder: Open the folder. Touch & hold the app's icon. Remove widgets, shortcuts, or folders To remove items from your home screen: Touch &...
Page 86: Arrange Apps And Control Icon's Look
Personalize your phone : Home screen Arrange apps and control icon's look Choose where to find apps: app tray or home screen The app tray holds all of your installed apps. Swipe up from the bottom of the home screen to open the tray.
Page 87 Personalize your phone : Home screen Show or hide notification dots You can control whether app icons show dots to alert you about unread notifications. Touch & hold a blank space on your home screen. Home settings. Tap Notification dot on app icon. Turn Notification dot on app icon on or off...
Page 88: Home Screen Rotation Lock
Personalize your phone : Home screen Home screen rotation lock When when you enable Auto-rotate, app screens will rotate with your phone's orientation. You can keep your home screen from rotating while other apps auto-rotate. Touch & hold a blank space on your home screen. Home settings.
Page 89: Remove Google Feed
Personalize your phone : Home screen Remove Google feed When you swipe to the farthest-left home screen, you’ll see the Google news feed. To remove it: Touch & hold a blank space on your home screen. Home settings. Tap Swipe Access > Nothing. To add the feed back again, change Swipe Access to Google feed.
Page 90: Remake Your Home Screen With Launchers
Personalize your phone : Home screen Remake your home screen with launchers About launchers A launcher app is what makes your home screen look the way it does and controls how you organize and interact with your apps. The launcher that came with your phone puts the Google search widget and a clock widget on the home screen.
Page 91: Lock Screen
Personalize your phone : Lock screen Use a screen saver Set up screen saver While your phone is idle on a dock or charger, turn it into a desk clock, a photo frame to show off your pics, or more. Go to Settings >...
Page 92: Use Apps
Use apps Open, close, switch apps Open and close apps To open an app, tap its icon on the home screen, or swipe up from the bottom of your home screen to open tray, then tap the app. To leave an app and go to your home screen, just swipe up from the bottom of the screen. You don't need to close apps.
Page 93 Use apps In the list of recent apps: • To see more apps, swipe left or right. • To switch to an app, tap it in the list. • To choose between opening the app in freeform or full screen, touch & hold its icon. Tip: Use two apps at once with split screen.
Page 94: See Two Apps At The Same Time
Use apps See two apps at the same time Depending on the app, you can sometimes use more than one app at once. You can also watch a video in a small window while you do other things. Use two apps at once (freeform) You can open a second app in a small, freeform window, using the sidebar at the edge of your screen.
Page 95 Use apps You can drag the video (or navigation) anywhere on the screen. • To make the frame larger, tap it twice. • To return it to full size, tap it once, then tap • To close it, drag it to the bottom of the screen. Or, tap it, then tap Turn off Picture-in-picture for an app Go to Settings...
Page 96: View Notifications
Use apps View notifications Find your notifications Apps send you notifications to let you know about new messages, calendar events, and alarms. You can check your notifications from a few places: • They appear on your lock screen. • You see them when you swipe the status bar down on any screen.
Page 97 Use apps Use notifications on your lock screen Check for notifications If you haven’t seen activity for a while, lift, tap, or move the phone sideways. Peek at contents Tap an icon to preview the notification. Change how these notifications look or work For more privacy, you can hide sleep mode notification content and show only icons, or hide all notifications in sleep mode.
Page 98 Use apps Use notifications when phone is unlocked or on awake lock screen To see your notifications when your phone is unlocked, swipe the status bar down on any screen. Respond from a notification Many notifications include actions at the bottom that let you complete common tasks without opening the full app.
Page 99 Use apps Swipe it sideways. Some notifications, like voicemails, require an action and cannot be dismissed. Dismiss all notifications Swipe to the end of your notifications and tap Clear all. Control how and when apps send notifications Do Not Disturb to silence all notifications when you don’t want interruptions.
Page 100: About Preloaded Apps
Use apps About preloaded apps Sometimes, related apps (like apps from Google or from your carrier) are grouped into a folder. Apps that came with your phone The following apps may be pre-installed on your phone. Don’t want some? Delete disable them.
Page 101 Use apps Contacts Organize and connect with your contacts. Assign ringtones to people. Dolby Atmos Optimize and adjust audio for your phone’s speaker and any connected listening device. Drive Store and synchronize your files on Google's cloud, then access them anywhere you have an internet connection.
Page 102 Set up and control your Google Home and Chromecast devices, and other home products like lights, cameras, and thermostats. Interactive Provides access to Motorola's interactive wallpapers, hosted on the cloud so wallpapers they don't take up space on your phone until you download them.
Page 103 Android device. Recorder Record voice memos and review call recordings. Settings Customize your phone settings. Smart Connect Seamlessly unites multiple devices, enabling effortless task transitions across Motorola phones, Lenovo tablets, PC and TVs.
Page 104 Use apps Wallet Securely store payment cards, flight and event tickets, transit passes, vaccination cards, loyalty and gift cards, digital car keys, and campus IDs in this digital wallet. YouTube Find, view, and upload videos to the web. YT Music Stream your favorite albums, singles, and live performances, and get recommendations for new music.
Page 105: About Moto App
Moto app The Moto app groups together features and settings that help you customize the way your phone looks, sounds, and behaves. Several of these features are available only on Motorola phones. In the Moto app, touch to access these features and settings: Personalize Change your phone's layout, fonts, icon shapes, themes, and wallpapers.
Page 106 Use apps Set your phone face down on a surface to start Do Not Disturb mode. Learn more. Pick up your ringing phone to silence it and switch to vibrate. Learn more. Swipe back and forth to use split screen. Learn more.
Page 107: Focus On Gaming
Use apps Focus on gaming Open sidebar Use the sidebar to quickly adjust settings during a game. To open it, you can either: • Touch • Swipe right. • Swipe right but don't show . This gives maximum space for and interferes least with gaming. To change between tap or swipe for opening the sidebar: Open the Games app.
Page 108 Use apps Open the Games app. Turn Block notifications and Block calls on or off When Block calls is on , calls from starred contacts are allowed as exceptions. To block starred contacts as well, or to permit calls from certain contacts, tap Caller exceptions. Turn off gestures that conflict with game controls Some gestures...
Page 109 Use apps Allow game play over mobile data To save mobile data, Gametime prevents games from using mobile data when Wi-Fi is available. But you can change settings and allow games to use mobile data. Open the Games app. Turn Use mobile data on or off...
Page 110: Get, Delete, Manage Apps
Use apps : Get, delete, manage apps Install or update apps Get apps You can download more apps, in addition to the apps preloaded on your phone. If the app will contain important information (like banking apps), you can install it directly into your secure folder.
Page 111 Use apps : Get, delete, manage apps Stop adding icons automatically If you don’t want the app’s icon added to your home screen when you install an app: Touch & hold a blank space on your home screen. Home settings > Home screen style > App tray Turn Add app icons to Home screen off Update apps Updating your apps gives you the latest features and improves security and stability.
Page 112 Use apps : Get, delete, manage apps Turn off Play Store auto-updates For best security and performance, keep apps set to update automatically. Stop a specific app from updating automatically Open Play Store app. Tap your profile icon > Manage apps & device. Tap Manage, then tap the app's name.
Page 113: Manage App Permissions
Use apps : Get, delete, manage apps Manage app permissions What are permissions? If an app wants to use specific features and personal information on your phone, it must ask for your permission. You can manage permissions at any time to allow, deny, or modify them. Features you'll be asked about If an app wants to access (use, view, change) these features, it must ask you for permission: •...
Page 114 Use apps : Get, delete, manage apps See/change permissions Review by feature The first time you use an app, and sometimes when you install update it, you are asked to grant the app permission to access certain data and phone features. You can adjust these permissions any time. To adjust permissions by feature: Go to Settings...
Page 115: Delete Or Disable Apps
Use apps : Get, delete, manage apps Delete or disable apps Disable apps provided with phone You can't remove preloaded apps from your phone, but you can disable and hide apps that you don't need. Go to Settings > Apps. Tap All apps >...
Page 116: Find Problem Apps With Safe Mode
Use apps : Get, delete, manage apps Find problem apps with safe mode Issues such as apps crashing, unexpected reboots, or fast battery drain could be caused by an app you installed. Use safe mode to start your phone with only the original software and apps. If the issues go away in safe mode, the problem is probably from an app you downloaded.
Page 117: Protect Against Harmful Apps
Use apps : Get, delete, manage apps Protect against harmful apps Scan phone for harmful apps Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it.
Page 118: Search And Browse
Use apps : Search and browse Search the web Search from anywhere You don't have to leave your current app to search for the info you need. Use Google Assistant from any screen to get search results and options for your next action. To search: Say “OK, Google”...
Page 119 Use apps : Search and browse On the home screen, tap on the search widget. Or, open the Camera app and tap on the viewfinder. Frame the item you want to learn about and tap Tap the item you want to learn about. For text, tap it to select it, and use to select more.
Page 120: Search Your Phone
Use apps : Search and browse Search your phone Find an app Swipe up from the bottom of the home screen. Search apps. Type the app's name. If the app is on your phone, tap its icon to open it. If the app isn't on your phone, tap SEARCH FOR MORE APPS to go to Play Store and install with one tap.
Page 121: Browse Websites
Use apps : Search and browse Browse websites Your phone connects to your carrier's cellular network or to a Wi‑Fi network to access the internet. To save data charges on your cellular plan, use a Wi‑Fi connection. Browse with Chrome Visit and bookmark websites Open Chrome app.
Page 122 Use apps : Search and browse Go to Settings > Apps. Tap Default apps > Browser app. Tap the app to use.
Page 123: Text Messaging
Use apps : Text messaging About text and multimedia messages Text messages - SMS SMS (Short Message Service) messages are text only. You can send a message up to 160 characters long. If you type more than that, your message will be sent in a series of SMS messages. You can send one SMS to multiple people, and the replies will come in separate threads (unless you and your recipients have group messaging enabled).
Page 124: Read, Send Messages
Use apps : Text messaging Read, send messages Work with messages With the Messages app, you can send and receive text messages. Read and reply to a message When you receive a text message with the Messages app, you'll see in the status bar.
Page 125 Use apps : Text messaging • To change the text message reply to incoming calls, open the Phone app and tap > Settings > Quick responses. Manage drafts When you begin composing a text message reply or a new message with recipients, it's saved in your message list as a draft until you send or delete it.
Page 126 Use apps : Text messaging Save attachment you received In the message, touch & hold the attachment, then touch > Save. Or, touch the attachment to open it and look for save options. If you don't save an attached photo or video, it is kept within the message only. So, if you delete the message, you also delete the attachment.
Page 127: Manage, Delete Messages
Use apps : Text messaging Manage, delete messages Keep track of important messages To access your important messages and conversations in the Messages app: Pin up to 3 conversations to keep these groups of messages at the top when you open the app. Star messages you want to find later.
Page 128 Use apps : Text messaging Control notifications for text messages Follow the instructions below to change all notifications from your messaging app. But, if you want to stop text message notifications only during certain hours or from specific people, use Do Not Disturb instead.
Page 129: Change Default Messaging App
Use apps : Text messaging Change default messaging app You can download additional messaging apps from Play Store. After you've installed one, you can make it your default messaging app. To select a different app to send and receive text (SMS) and multimedia (MMS) messages: Go to Settings >...
Page 130: Change Text Message Reply To Incoming Calls
Use apps : Text messaging Change text message reply to incoming calls When your phone rings, you can drag towards to see a list of quick responses you can send by text message instead of answering the call. To edit these quick responses: Touch Touch >...
Page 131: Get Text Messages On Your Computer
Use apps : Text messaging Get text messages on your computer Set up Device Pairing If you use the Messages app on your phone, you can see and send text messages on your computer. Pair your computer and the Messages app on your phone by scanning a QR code: •...
Page 132: Email
Use apps : Email Read, send, manage emails Read email If you've set up email, you’ll start receiving emails after your account syncs with your phone. When you receive an email notification, you'll see in the status bar. To open email from a notification, swipe the status bar down and touch the notification: •...
Page 133 Use apps : Email Find emails When you open the Gmail app, you see your Inbox. To view sent email, drafts, recently deleted email, and other categories, touch To search for emails, at the top of your email list enter terms, like the topic or the sender's name. Delete emails To delete an open email, tap To delete an open draft of an email, tap >...
Page 134: View Email Attachments
Use apps : Email View email attachments View attachments Attachments appear at the end of an email. To view or play the attachment, tap it. If you see a message that you can't open the attachment type, most file types have a free viewer that you can use.
Page 135: Preview Inboxes From Home Screen
Use apps : Email Preview inboxes from home screen To preview your inboxes, open emails, or quickly start a new email, the Gmail widget to your home screen. With the widget, you can: • Open a message. Touch the message. •...
Page 136: Add Email Signature
Use apps : Email Add email signature To add a signature automatically to the end of emails you send: Open the Gmail app. Touch > Settings. Select the account. Touch Mobile Signature and edit the text you want to appear at the end of every email.
Page 137: Control Email Notifications
Use apps : Email Control email notifications You can control whether you see notifications when you receive an email. Touch & hold Touch > Notifications. Adjust notification settings. Tip: To automatically silence notifications during hours you specify, use Do Not Disturb.
Page 138: Calendar App
Use apps : Calendar app About the calendar Keep track of upcoming events and get automatic reminders on your phone with your calendar. Google calendars let you save all your events in one place, which is secure, synced, and accessible from any web- enabled device or computer when you've signed in to your account.
Page 139: Find Calendar Events
Use apps : Calendar app Find calendar events Open calendar events You'll see in the status bar to alert you of upcoming events. Just swipe the status bar down and touch the notification to see the event details in your calendar. To see your list of upcoming events, open the Calendar app.
Page 140: Create And Manage Events
Use apps : Calendar app Create and manage events Create calendar events As you're creating an event, you'll see suggestions for the event titles, locations, people, and more. In some cases, these suggestions are personalized based on information associated with your Google account and your previously created events.
Page 141: Control Notifications For Calendar Events
Use apps : Calendar app Control notifications for calendar events Touch & hold the app icon. > Notifications. Adjust notification settings. If you have assigned a ringtone for the notification but you silence your phone, your phone won't play the ringtone.
Page 142: Clock App
Use apps : Clock app Set alarms Set alarm by touch Open quick settings by swiping down twice, then swipe right and touch Adjust alarms: • To create a new alarm, touch • To use an existing alarm, switch it on. •...
Page 143: Use Timer Or Stopwatch
Use apps : Clock app Use timer or stopwatch Use timers You can set multiple countdown timers with labels to keep track: In the Clock app, touch for the Timer tab. Enter the time to count down. Touch Do any of the following: •...
Page 144 Use apps : Clock app Tip: If you use stopwatches frequently, add a task shortcut. Touch & hold , then drag Start stopwatch to your home screen.
Page 145: Set Date And Time
Use apps : Clock app Set date and time Change time format Go to Settings > System > Date & time. To change how times are displayed: • To use military time such as 13:00, turn Use locale default off and turn Use 24-hour format on •...
Page 146 Use apps : Clock app Open the Clock app and tap Tap > Settings. Turn Automatic home clock on...
Page 147: Photos App
Use apps : Photos app Share photos and videos You can wirelessly share one, multiple, or all items from any Photos view, sending them as email or message attachments, uploading to the cloud, or using device-to-device connections like Bluetooth. In addition to sharing wirelessly, you can transfer photos to your computer with a USB connection.
Page 148: Upload Photos And Videos
Use apps : Photos app Upload photos and videos Back up automatically Open Photos app. Touch your profile icon > Turn on backup. You can change back up settings any time. Adjust back up settings To adjust settings for your automatic backups: Open Photos app.
Page 149 Use apps : Photos app To review and delete recommended photos: Under Review and delete, touch a category (such as large photos and videos, blurry photos, screenshots). Touch & hold an item to delete, then touch others to include. Touch More help To learn more, read Google's...
Page 150: Contacts, Calls, Voicemail Contacts
Contacts, calls, voicemail : Contacts Add contacts Add contacts automatically When you add an account to your phone, the contacts for that account are available on your phone automatically. Add contact with Contacts app Open Contacts app. Touch If you're using more than one account, the account that will be synced with your new contact appears at the top.
Page 151: Edit Or Delete Contacts
Contacts, calls, voicemail : Contacts Edit or delete contacts Edit contacts After creating a contact, you can change the name, photo, and other contact information. Open Contacts app. Touch the person's name. Adjust settings as needed: • assign a custom ringtone, touch >...
Page 152 Contacts, calls, voicemail : Contacts Delete contacts You can delete contacts created and stored on your phone. If the contact is synced from a social network account, you need to delete the contact in that account. For example, a Facebook contact must be deleted from within your Facebook account.
Page 153: Star Your Favorite Contacts
Contacts, calls, voicemail : Contacts Star your favorite contacts Contacts you mark as favorites appear at the top of the list in the Contacts app and on the tab in the Phone app. To add someone to your favorites: Touch the contact icon (photo or other icon). Touch...
Page 154: Sort Contacts
Contacts, calls, voicemail : Contacts Sort contacts Sort contacts in Contacts app Open Contacts app. Touch your profile icon > Set options: • To sort by first or last name, touch Sort by. • To list names with first name first or last name first, touch Name format. Sort contacts in Phone app Open Phone app.
Page 155: Share Contacts
Contacts, calls, voicemail : Contacts Share contacts Ways to share contacts You can share one all contacts by sending a name card file (.vcf). You can also share a contact’s information as a text message attachment. Or, just touch your phones together and beam the contact information with NFC. Share one or a few contacts Open Contacts app.
Page 156: Phone Calls
Contacts, calls, voicemail : Phone calls Answer calls Answer incoming call When you receive a phone call, the Incoming call screen shows the caller ID. If you miss a call, you'll see in the status bar. To answer an incoming call: •...
Page 157 Contacts, calls, voicemail : Phone calls • Quickly silence the ringer. Press Volume Down on the side of the phone. • Silence ringtones during hours you specify. Use Do Not Disturb. • Choose a unique ringtone for specific people. You'll know instantly who's calling. •...
Page 158: Make Calls
Contacts, calls, voicemail : Phone calls Make calls Make a call Touch Touch and enter a number. If you enter a wrong number, touch Touch to call the number. To hang up, touch Other ways to make calls You can place calls from: •...
Page 159 Contacts, calls, voicemail : Phone calls Tip: To call frequent numbers with one touch from your home screen, add a Direct dial widget. Dial by voice Get your assistant's attention, then say “Call” or “Dial” and one of the following: •...
Page 160: During A Call
Contacts, calls, voicemail : Phone calls During a call Adjust sound during call While listening, you can: • Adjust the volume. Use the Volume button on the side of the phone. • Switch between earpiece, loudspeaker, or connected Bluetooth device. Touch •...
Page 161 Contacts, calls, voicemail : Phone calls Then: • Touch to play the recording. • Touch to share it. • To delete it, swipe the recording left. Recording a conversation without the consent of the other party is illegal in most countries. Know your country's laws before recording a call.
Page 162: Make Video Calls
Contacts, calls, voicemail : Phone calls Make video calls Make video call with Meet app Meet lets you video call anyone in your contact list who also uses Meet. Android users can get it from Play Store, and iPhone users can download it from the App Store. The video calls are secure and can’t be seen by others.
Page 163: Make Conference Calls
Contacts, calls, voicemail : Phone calls Make conference calls To make a conference call: Call the first person. To call the next person: Touch This puts the first call on hold. Enter the number. Touch To join the calls after the second person answers, touch...
Page 164: Make Calls Over Wi-Fi
Contacts, calls, voicemail : Phone calls Make calls over Wi-Fi About Wi-Fi calling Some carriers support Wi-Fi calling to make and receive calls and text messages from locations where your cellular signal is poor or not available. Contact your carrier to confirm that they support Wi-Fi calling for your phone.
Page 165 Contacts, calls, voicemail : Phone calls If your phone has two SIMs, tap the SIM set up for Wi-Fi calling. Tap Wi-Fi calling. Tap When Roaming and choose Prefer Wi-Fi. Other reasons why Wi-Fi calling may not work: • If you're in airplane mode, a Wi-Fi call will drop when you lose your Wi-Fi connection.
Page 166: Use Caller Id
Contacts, calls, voicemail : Phone calls Use caller ID About caller ID When you receive a call, caller ID shows the number on the incoming call or lock screens, unless the caller has hidden their information. When you make a call, those you call will see your number if they use caller ID. Depending on your services, caller ID may also: •...
Page 167 Contacts, calls, voicemail : Phone calls To prevent ringing and notifications from suspected spam calls, turn Filter spam calls on You won't receive notifications for these calls, but you'll see them in your call history and can check any voicemail you receive. When Caller ID &...
Page 168: Turn Call Waiting On And Off
Contacts, calls, voicemail : Phone calls Turn call waiting on and off When you’re on a call and a new call comes in, the new call is sent to voicemail. If you want to be notified of new calls instead, turn on call waiting. Note: Some carriers automatically control call waiting.
Page 169: Block Calls And Texts
Contacts, calls, voicemail : Phone calls Block calls and texts If you don't want to receive calls or texts from a certain number, you can block it. When the number tries to contact you, your phone will automatically decline the call or text. Block a number Use either app to block both calls and texts from a number.
Page 170 Contacts, calls, voicemail : Phone calls Block a contact's numbers Open Contacts app. Tap the contact's name. Tap > Block numbers. If you don’t want to report the call as spam to Google, remove the checkmark. Tap Block. On the contact screen, you'll see by the blocked numbers.
Page 171: View And Delete Call History
Contacts, calls, voicemail : Phone calls View and delete call history See your call history To see all recent calls: Touch Touch You'll see one or more of these icons next to each call: Icon Meaning Missed call (incoming) Call you answered (incoming) Call you made (outgoing) To learn more about a call, touch it, then touch To see only your missed calls:...
Page 172 Contacts, calls, voicemail : Phone calls Do one of the following: • To add to an existing contact, touch Add to existing. • To set up a new contact, add contact details. Touch or Save. Delete calls from history Caution: There’s no way to restore the history after you delete it. To delete one call: Touch Touch...
Page 173: Make Emergency Call From Locked Phone
Contacts, calls, voicemail : Phone calls Make emergency call from locked phone In an emergency, you don’t need to unlock your phone to dial an emergency number (for example, 911 in the US or 112 in Europe). To dial an emergency number from a locked screen: Swipe up on the lock screen.
Page 174: Voicemail
Contacts, calls, voicemail : Voicemail Use voicemail Listen to voicemail If you've set up voicemail, you'll see in the status bar when a new voicemail message arrives. Do one of the following: • Swipe the status bar down and touch •...
Page 175 Contacts, calls, voicemail : Voicemail Touch Force stop. This restarts the app and should remove the notification. If that doesn't help: Call yourself from another phone and leave a short message. Go into your voicemail and delete this message, but wait to hang up until the notification icon has disappeared from your status bar.
Page 176: Music
Music Listen to music Get music Stream songs or download them to your phone so you can listen when you’re on an airplane or don’t have an internet connection. Your phone can play MP3, FLAC, M4A, AAC, AAC+, MIDI, and WAV files. To get music, do any of the following: •...
Page 177: Transfer Music Files
Music Transfer music files About transferring music You can move music files you've bought and saved on your devices to other devices you own. Music apps that share music files from cloud storage usually just share links to the files instead of transferring them between devices.
Page 178: Connect A Midi Device
Music Connect a MIDI device To connect a MIDI device: Make sure you have: • A USB cable that's capable of data transfer and isn't for charging only. • A USB OTG adapter cable, if needed. Turn the phone and MIDI device on. Connect them with the USB cable (and adapter if needed).
Page 179: Settings Network And Internet
Settings : Network and internet Connect to Wi‑Fi networks Turn on and connect Open quick settings and tap to turn Wi‑Fi on. Your phone will automatically connect to Wi-Fi networks you've used before. If there aren't any, you can search for nearby networks and connect with one.
Page 180 Settings : Network and internet Open quick settings, then touch & hold Tap the network you’re connected to, then tap Show the person the code to scan or the Wi-Fi password to type. Remove a network If you don't want to automatically connect to a saved Wi-Fi network, you can forget that network. Open quick settings, then touch &...
Page 181: Connect With Wi-Fi Direct
Settings : Network and internet Connect with Wi-Fi Direct If you have a device, like a printer or TV, that supports Wi-Fi Direct, you can connect your phone without a wireless router or cable. When you turn on your phone’s Wi-Fi, Wi-Fi Direct is automatically enabled. To connect to a Wi-Fi Direct device: On the device you want to connect, set up Wi-Fi Direct.
Page 182: Use Airplane Mode
Settings : Network and internet Use Airplane mode Airplane mode turns off all wireless connections on your phone to prevent it from transmitting signals that could interfere with airplane communications. Turn it on Open quick settings and tap to turn airplane mode on. This disables all wireless connections (Wi‑Fi, voice and data for calls and text messages, Bluetooth).
Page 183: Control Data Usage
Settings : Network and internet Control data usage Turn mobile data off/on Open quick settings and tap Mobile data. When you turn off cellular data, you can still use data over Wi-Fi. Cellular data must be ON if you want to: •...
Page 184 Settings : Network and internet Tap App data usage. Tap an app, then turn Background data off Dual SIMs If your phone has two SIMs, cellular data is active on only one SIM at a time. You can control which SIM is used.
Page 185: Share Your Internet Connection
Settings : Network and internet Share your internet connection When you need an internet connection for another device, share your phone's: • For wireless sharing with another Wi-Fi capable device, turn on your Wi-Fi hotspot, which is great for range and speed. This uses more power, so it's best when you can plug in. •...
Page 186 Settings : Network and internet Turn Use Wi‑Fi hotspot on , then plug in your phone to charge. Using the hotspot really drains the battery! When your hotspot is active, you'll see in the status bar. Set up the connection. To connect Do this A phone...
Page 187 Settings : Network and internet Manage hotspot connections View number of connections To see the number of devices connected to your hotspot: • quick settings, look below • Or, go to Settings > Network & internet > Hotspot & tethering and look under Wi-Fi hotspot. assigning a password for your hotspot, you ensure that people can't connect to your hotspot without your knowledge or permission.
Page 188 Settings : Network and internet Connect your phone to your computer with a USB cable. On your phone, go to Settings. Tap Network & internet > Hotspot & tethering. Turn on USB tethering to start the connection. You'll see in your notifications. To stop the connection, tap the notification and turn off USB tethering, then disconnect your phone and computer.
Page 189: Connect To Vpns
Settings : Network and internet Connect to VPNs A virtual private network (VPN) lets you access files on a secure network like an office network with a firewall. Contact your network administrator for VPN settings and any additional apps or requirements. To set up a VPN connection: Go to Settings...
Page 190: Add A Private Dns Service
Settings : Network and internet Add a Private DNS service Private DNS protects you when you browse the internet and use apps on your phone. It: • Encrypts your data over a secure channel • Prevents you from being redirected to fraudulent websites that appear legitimate •...
Page 191: Connected Devices
Settings : Connected devices Connect with Bluetooth You can use Bluetooth to connect your phone to other devices without a cord. After you pair a Bluetooth device for the first time, your devices can connect automatically. Turn Bluetooth on/off Bluetooth uses more of your battery, so turn it off when not in use. Open quick settings.
Page 192 Settings : Connected devices Use paired device Tip: Bluetooth connections can really drain your battery. Save power by turning Bluetooth off when you're not connected to a device. After pairing with a device, you’ll need to set sharing options and then you can use Bluetooth to: •...
Page 193 Settings : Connected devices Turn off Bluetooth scanning When Bluetooth is off, your phone can still scan and automatically connect to a previously paired device. To prevent this, turn off Bluetooth scanning. To turn off scanning: Go to Settings > Location. Tap Location services.
Page 194: Make Contactless Payments
Settings : Connected devices Make contactless payments Only some versions of this phone, sold in certain countries, support this feature. Use NFC (near-field communication) to pay quickly and securely at checkout registers by touching your phone to an electronic reader. Set up contactless payment Make sure you have: •...
Page 195: Share Or Receive With Nfc
Settings : Connected devices Share or receive with NFC Only some versions of this phone, sold in certain countries, support this feature. NFC (near-field communication) makes it easy to securely share with sources you trust, without having to type a lot of information or struggle with pairing. Turn NFC on Go to Settings...
Page 196: Share Files And Links With Nearby Devices
Settings : Connected devices Share files and links with nearby devices Share content easily and securely. You can share things like photos or videos, contacts, documents, and links. Send them to another device near you without using an internet connection. You can share with Android 6+ devices and Chromebooks, and with selected Windows devices through an app.
Page 197 Settings : Connected devices Choose who can see you for sharing To adjust who can share with you: Open quick settings and tap Or, go to Settings > Connected devices > Connection preferences > Quick Share. Tap Who can share with you and choose who can see your phone for sharing: •...
Page 198: Transfer Files Between Phone And Computer (Usb)
Settings : Connected devices Transfer files between phone and computer (USB) You can transfer music, photos, and other files between your phone's storage and computer (in either direction). Use a USB cable that's capable of data transfer and isn't for charging only. Step 1: Connect phone to computer With the phone and computer turned on, connect the phone and computer with a USB cable.
Page 199 Settings : Connected devices • Music: Files for apps that play music • Ringtones: Sound files for ringtones • Notifications: Sound files for notifications • Alarms: Sound files for alarms Fix an issue If you’re having issues, try these troubleshooting steps.
Page 200: Change Usb Preferences
Settings : Connected devices Change USB preferences Available USB modes File transfer: Allow all types of files to transfer from your phone to another device. USB tethering: Share your phone’s mobile data connection with another device. MIDI: Connect electronic musical instruments.
Page 201 Settings : Connected devices With your phone connected to another device using your USB cable, go to Settings > Connected devices > USB. Turn Show popup to choose desired mode off...
Page 202: Smart Connect
Settings : Connected devices Smart Connect Connect your phone with a TV, Lenovo PC or tablet to share content and experiences easily between them. To get started, tap Smart Connect in quick settings, or open the Smart Connect app, then tap and Help.
Page 203: Cast Screen Or Media To Tv
Settings : Connected devices Cast screen or media to TV Mirror with Chromecast To mirror your screen on a TV, showing all apps and screens you use on your phone, you must: • Use a TV with Chromecast built-in. • Or, plug a Chromecast into your TV’s HDMI port.
Page 204 Settings : Connected devices Cast personal media with Wi-Fi Direct If your TV supports Wi-Fi Direct, set up a connection between your phone and TV so that you can view or play media from your phone. For information about using Wi-Fi Direct after you've connected, see the user guide that came with your TV. Fix an issue After each step, see if your issue is fixed.
Page 205: Print From Your Phone
Settings : Connected devices Print from your phone Set up printing To connect your printer and phone: Before you begin: • If your printer is connected to a Wi-Fi network, be sure the phone and your printer are connected to the same network.
Page 206: About Wireless Sharing
Settings : Connected devices About wireless sharing What you can share You can share your photos and videos, contacts, screenshots, and downloaded files. When sharing photos and videos When deciding how to share your photos or videos, consider these factors: •...
Page 207 Settings : Connected devices • Sending high resolution photos via text message uses more more data. • Photos and video remain available until the recipient deletes the message. • High quality videos are too large and cannot be shared in text messages. Learn how Email Good for:...
Page 208 Settings : Connected devices • Requires a Wi-Fi or cellular data connection. Bluetooth Good for: • Sharing from phone-to-phone or other connected device • Fast sharing Things to consider: • Your phone must be paired and connected with another device. Good for: •...
Page 209: Display
Settings : Display External display In Settings, you can adjust what is shown on the external display. Change the look You can change your external display’s lock and home screen wallpaper, font style, accent color, lock screen image privacy blur, and app shortcuts. Go to Settings >...
Page 210 Settings : Display To quickly rearrange panels, unlock the external display, touch & hold its home screen, then tap Manage panels. Change panel content You can: • Add or remove apps to use on the external display • Add widgets for calling and messaging selected contacts. •...
Page 211 Settings : Display Adjust settings: • If you don’t want to automatically answer a call when you flip your phone open, turn Flip open to answer off • If you don’t want to end a call when you flip the phone closed, select . •...
Page 212 Settings : Display For each mode (Tent or Stand), select what you want to see: • Choose between Clock or Text & picture carousel. For the carousel, you can select which sets of pictures to include. Use the checkmark to include/ exclude an entire set.
Page 213 Settings : Display At the bottom of the screen, tap Learn more for a quick tour of features, or tap to configure features. Learn the basics Learn what you can do from your external display.
Page 214: Adjust Screen Brightness
Settings : Display Adjust screen brightness To set your screen's brightness, open quick settings and slide Your phone automatically adjusts your screen to the light around you, with Adaptive brightness. When the feature is on, you can still fine tune the brightness in quick settings. To turn this feature off: Go to Settings >...
Page 215: Use Dark Theme
Settings : Display Use Dark theme Give your eyes and battery a break by changing to a dark background. When Dark theme is on: • The dark background applies to your settings and apps. • Colors don't change in media, such as videos. •...
Page 216: Change Text And Icon Size
Settings : Display Change text and icon size You can adjust the size of text and icons, selecting sizes for the small external display and the large internal display. Go to Settings > Display > Display size and text. Do any of the following: •...
Page 217: Show Apps Full Screen
Settings : Display Show apps full screen By default, apps avoid the banded area across the front camera, but you can set your apps to use full screen and stretch across the entire display. You can turn it on or off for individual apps or all apps. Go to Settings >...
Page 218: Stop Automatic Rotation
Settings : Display Stop automatic rotation Prevent screen from rotating Open quick settings and turn Auto-rotate off. In this mode, you can manually rotate the current app. Turn your phone the direction you want, then touch in the corner. Allow screen to rotate To allow rotation for all apps, open quick settings and turn...
Page 219: Adjust Colors At Night
Settings : Display Adjust colors at night If you selected a color mode, it will resume outside of night hours. Automatically change screen to amber Your phone can automatically filter out blue light and adjust screen colors to warmer tones at night, making it easier to view and read in dim light.
Page 220: Choose Color Mode
Settings : Display Choose color mode You can change the intensity of color on your screen for a realistic or enhanced look. Go to Settings > Display. Tap Colors. Choose one: • To see the most accurate colors, tap Natural. •...
Page 221: Stop Screen Flicker In Dark Environments
Settings : Display Stop screen flicker in dark environments If you're using your phone in dark environments and the screen flicker is irritating your eyes, use Flicker prevention. To turn it on or off: Go to Settings > Display. Turn Flicker prevention on or off...
Page 222: Change Screen Timeout
Settings : Display Change screen timeout Change when your screen turns off Go to Settings > Display. Touch Screen timeout and select the time of inactivity before your phone sleeps. Tip: Set a shorter time to extend battery life. Stay on until you look away Use Attentive Display to keep the screen on when you're looking at it and turn it off when you look away: •...
Page 223: Set Recording Options
Settings : Display Set recording options You can adjust settings before recording your screen: Open recording options: • quick settings, touch & hold • Or, go to Settings > Display > Screen record. To include a selfie video in the corner, use Viewfinder size to select the dimension for that video. To show screen touches, turn Record touch points on Adjust the quality or file size as needed: •...
Page 224: Home & Lock Screen
Settings : Home & lock screen Change lock screen features Use these options to control what content and features appear on your lock screen. You can also control when your screen locks. Change how notifications look and work Turn off or limit notifications To turn off notifications for your lock screen (sleep mode and awake mode), or to choose between showing some or all content: Go to Settings >...
Page 225 Settings : Home & lock screen Bubbles: See notifications bundled by app. Tap a bubble to preview an app’s notifications. Chip: See which apps have notifications. Tap the chip to see all notifications. List: See notifications as a list with details. To change styles: On the lock screen, touch &...
Page 226 Settings : Home & lock screen Set gestures for turning screen on/off When the screen is off (black), you can always press the Power button to see the lock screen. You can also use these other gestures. Tap or move phone to see sleep mode screen For a discreet glance at your sleep mode screen when your phone is lying on a flat surface, set it to turn on...
Page 227 Settings : Home & lock screen Go to Settings > Home & lock screen > Lock screen. Turn Show wallet on or off Show and control smart devices If you have Google Home devices (lights, cameras, thermostats), you can monitor and control them from the lock screen: Go to Settings >...
Page 228: Sound & Vibration
Settings : Sound & vibration Adjust volumes Use Volume buttons In-call audio. When you’re on a call, the Volume buttons control the volume of the other person. Media. When you’re not on a call, the Volume buttons control media volume during playback or before you listen.
Page 229 Settings : Sound & vibration View and remove automatically muted apps Go to Settings > Sound & vibration > Multi-volume. Tap Auto mute to see the list of muted apps. To remove an app from the list, just unmute it in the app. If you don’t want your phone to learn your usage patterns and automatically mute apps, go to Settings >...
Page 230: Set Ringtones
Settings : Sound & vibration Set ringtones Change default call ringtone Go to Settings > Sound & vibration. Tap Phone ringtone. Do one of the following: • Select a ringtone from the list. • To use a song as the ringtone, tap Add ringtone at the bottom of the list. Then tap >...
Page 231 Settings : Sound & vibration Tap the category for enabled notifications, then tap Sound and select a unique ringtone, or set it to none. If you can't hear a notification If an app's notifications are silent but you want to hear them: Touch &...
Page 232: Change Vibration Settings
Settings : Sound & vibration Change vibration settings Turn all vibration on/off Turning vibration off is a good way to extend battery life when you need to. To control overall phone vibration (calls, notifications, keyboard interactions) with one on/off switch: Go to Settings >...
Page 233 Settings : Sound & vibration Turn vibration off for all alarms Go to Settings > Sound & vibration. Tap Vibration & haptics and check that Use vibration & haptics is on Under Notifications and alarms, turn Alarm vibration off This overrides the vibration setting for individual alarms. If you don't feel vibration and expect to Go to Settings...
Page 234: Enhance Sound
Settings : Sound & vibration Enhance sound About Dolby Atmos Dolby Atmos delivers a premium listening experience through your phone's loudspeaker and connected devices. Smart audio automatically chooses the best settings for the media you're listening to. When you connect headphones or external speakers, you can set and customize sound profiles.
Page 235 Settings : Sound & vibration Tap the version listed three times to add the on/off switch. Turn it off...
Page 236: Silence Calls & Notifications
Settings : Sound & vibration Silence calls & notifications When you're busy, use Do Not Disturb to mute ringtones for incoming calls, stop vibration, and block notifications. Quickly turn Do Not Disturb on or off Turn it on Open quick settings and tap You'll see in the status bar when Do Not Disturb is on.
Page 237 Settings : Sound & vibration To select the calendar to use and choose events based on your reply status, tap Event. Silence using a schedule Open quick settings, then touch & hold Tap Schedules. Adjust settings: • To use an existing schedule, tap its name, like Sleeping. •...
Page 238 Settings : Sound & vibration Tap the app to allow, and set notifications to allow You'll see selected apps under APPS THAT CAN INTERRUPT. To change which notifications can interrupt, tap the app in the list. Allow alarms and other interruptions Alarms and media sounds are allowed by default, but you can turn them off.
Page 239: Stop Phone From Speaking
Settings : Sound & vibration Stop phone from speaking Silence replies to voice commands Some voice commands (like “What's up?” and “What is the current weather?”) cause Google Assistant to speak in response. To quickly silence a voice command response, tap To have your phone show responses to voice commands on screen and not speak them: Open the Google app.
Page 240: Silence "Hello Moto" During Power Up
Settings : Sound & vibration Silence “Hello Moto” during power up If you don’t want your phone to say “Hello Moto” when it powers up: Go to Settings > Sound & vibration. Turn Power on sounds off You can't adjust the volume level for this sound.
Page 241: Turn Off Charging Sounds
Settings : Sound & vibration Turn off charging sounds If you don’t want your phone to make a sound when it comes in contact with a charger: Go to Settings > Sound & vibration. Turn off Charging sounds and vibration.
Page 242: Turn Touch Sounds On/Off
Settings : Sound & vibration Turn touch sounds on/off Go to Settings > Sound & vibration. Do any of the following: • To hear a tone when you dial a number, turn on Dial pad tones. • To hear a click when you lock or unlock the screen, turn on Screen locking sound. •...
Page 243: Hear Other Notification Sounds
Settings : Sound & vibration Hear other notification sounds You can assign a ringtone for notifications from specific apps. You can also control sounds that notify you of other events: Go to Settings > Sound & vibration. To hear a confirmation tone and feel a vibration when you successfully connect your phone to a charger, turn Charging sounds and vibration on To feel a vibration when you make a call and the other party answers, tap Vibration &...
Page 244: Notifications
Settings : Notifications Turn notifications on/off Turn off app notifications When you receive unwanted notifications from an app, touch & hold the notification, then tap Turn off notifications. To review all apps and adjust whether they can send notifications: Go to Settings >...
Page 245: Choose How Notifications Look And Open
Settings : Notifications Choose how notifications look and open Turn notification dots off/on App icons show dots to alert you about unread notifications. You can turn off dots for one or all apps. Turn dots off for all apps Go to Settings >...
Page 246 Settings : Notifications Allow notifications to open apps in freeform Besides opening apps in freeform from the sidebar, you can also set apps to open in freeform from your notifications. Go to Settings > Gestures > Sidebar. . Then tap again.
Page 247: Control Notification Lights
Settings : Notifications Control notification lights You can set your phone to flash your camera light, your screen, or both when you receive a notification (including calls) or an alarm sounds. Go to Settings > Notifications > Flash notifications. To flash the camera light, turn Camera flash on You can't change the color of the camera light.
Page 248: Control Notification Sound
Settings : Notifications Control notification sound Change notification volume To adjust the volume level of all notifications: Press a Volume button and on the screen tap Adjust the Notification volume slider. Change notification sound You can modify the notification sound for all apps, or assign a distinctive sound to notifications from a specific app, replacing the default.
Page 249 Settings : Notifications Change to Silent If you want an app's notifications to be less intrusive, you can categorize them: • Default: You'll hear a sound and feel vibration (if on), get a message on your lock screen, and can see the app's icon in your status bar.
Page 250: Manage Notification Privacy
Settings : Notifications Manage notification privacy Control which apps read your notifications Some apps need to access notifications from other apps to work properly. For example, a smart driving companion app needs to access notifications from other apps in order to read them aloud when you're driving.
Page 251 Settings : Notifications Control lock screen notifications If you've set a pattern, PIN or password, you can control which type of notifications show on your lock screen and prevent them from revealing private information. To adjust notifications for all apps: Go to Settings >...
Page 252: See Previously Viewed Notifications
Settings : Notifications See previously viewed notifications After you clear or snooze notifications, you can go to your notification history to view them again. To set it up: Go to Settings > Notifications. Tap Notification history. Turn Use notification history on To see the history, go to Settings >...
Page 253: Gestures
Settings : Gestures Set up the sidebar Use the sidebar to open freeform apps in a small window that you can move and resize. Turn on the sidebar Go to Settings > Gestures. open the Moto app and tap > Gestures. Tap Sidebar and turn Use sidebar on You'll see a sidebar on the right edge of your screen.
Page 254 Settings : Gestures About the Gametime sidebar If you use Gametime, it has its own sidebar menu that opens apps. You set up the apps for that menu separately.
Page 255: Change Navigation Mode
Settings : Gestures Change Navigation mode You can choose how to move between apps and screens: Go to Settings > Gestures. Tap Navigation mode. Choose an option: • Gesture navigation: Use drag and swipe gestures to return to your home screen, to switch apps, or to go back to the previous screen.
Page 256 Settings : Gestures Set options for 3-button navigation start a voice command with Google Assistant, press & hold . You can turn this gesture (press & hold for Google Assistant on or off any time. Go to Settings > Gestures > Navigation mode. Next to 3-button navigation, tap Turn Hold Home for Assistant on or off...
Page 257: Use One-Handed Mode
Settings : Gestures Use one-handed mode Want to use one thumb to navigate your phone? Turn on One-handed mode. This mode is only available if you're using Gesture navigation. Set it up Go to Settings > Gestures. Tap One-handed mode and turn it on Choose what should happen when you swipe down: •...
Page 258 Settings : Gestures Turn it off or remove If you want to remove but still be able to swipe down near the bottom edge of the screen, go to Settings > Gestures > One-handed mode and turn One-handed mode shortcut off To turn off the gesture and remove Go to Settings...
Page 259: Adjust Screenshot Settings
Settings : Gestures Adjust screenshot settings You can adjust settings for capturing screenshots at any time. Go to Settings > Gestures. Or, open the Moto app and tap > Gestures. Do any of the following: • Turn Use Three finger screenshot on or off •...
Page 260: Customize Power Button Gesture
Settings : Gestures Customize Power button gesture You can customize the Power button, controlling what happens when you press it twice and when you press & hold it. Choose what happens when you press Power twice Go to Settings > Gestures. Touch Double press power key.
Page 261: Turn Flashlight On And Off
Settings : Gestures Turn flashlight on and off To turn your flashlight on or off: • Open quick settings and tap • Or, make a chopping motion. If the camera opens instead of turning on the flashlight, be sure to use a chop gesture, not a twist gesture.
Page 262: Twist Phone To Open Camera
Settings : Gestures Twist phone to open camera Open your camera instantly from any screen, even your lock screen, with Quick capture. Twist your phone twice like this: Camera opens, and you’re ready to shoot. Twist twice again to switch to the front (selfie) camera. If you don’t want others to access your camera, you can turn Quick capture off.
Page 263: Battery
Settings : Battery Charge phone How to charge Charge with USB Connect your phone to the charger that came with your phone, or to a charger that is compatible with your phone. Other chargers, including laptops, can charge more slowly. Insert the plug into an electrical outlet.
Page 264: Charge Other Devices
Settings : Battery Charge other devices Your battery has enough power that you can use it to charge other compatible wireless devices, like headphones or other phones. Make sure the device you want to charge supports wireless charging. Open quick settings, then touch &...
Page 265: Extend Battery Life
Settings : Battery Extend battery life Choose settings that use less battery To get the most life from your battery: • Connections: Turn off Bluetooth when you're not using them. • Wi‑Fi: Turn on Wi‑Fi when the phone is in a location with Wi‑Fi coverage. •...
Page 266 Settings : Battery Keep adaptive battery on When you keep adaptive battery on, infrequently used apps will run less when you're not using them. Your phone will learn how you use apps over time and adjust for best battery life. Go to Settings >...
Page 267: Prevent Overcharging
Settings : Battery Prevent overcharging Leaving your phone plugged into a charger can lead to overcharging, which over time shortens your battery’s life. Overcharge protection keeps your battery healthy by limiting its charge to 80% if it’s been plugged in for three days. When Overcharge protection is limiting your charge, you'll see in the status...
Page 268: Use Battery Saver Mode
Settings : Battery Use Battery Saver mode When Battery Saver is on Battery Saver helps you keep going on a low battery until the next charge. To save power, your phone will: • Turn on Dark theme (You can turn it off, but that uses more battery.) •...
Page 269: Show Battery Percentage In Status Bar
Settings : Battery Show battery percentage in status bar To show the percentage of battery power remaining in the status bar: Go to Settings > Battery. Turn Battery percentage on...
Page 270: Storage
Settings : Storage About storage options Phone internal storage You can store photos, videos, music, and applications on your phone. Files you downloaded from the internet and attachments you save from email or text messages are stored there, too. You can free up space when needed.
Page 271: Manage Phone Storage
Settings : Storage Manage phone storage Free up space by scanning To scan your phone for old and unused items to remove, like downloads and unused apps: Open the Files app. > Clean. You’ll see suggestions for categories of items to check and free up space. Tap the suggestions and follow onscreen instructions to uninstall, move, or delete items.
Page 272: Find Downloaded Files
Settings : Storage Find downloaded files You can download files and store them on your phone, including: • Photos, videos, and documents you save from emails or texts • Books, movies, or other content that you buy from Play Store and save for offline viewing •...
Page 273: Recover Recently Deleted Files
Settings : Storage Recover recently deleted files You can try to recover recently deleted photos, videos, or texts. But do so as soon as possible. The more you use the phone, the more likely the file will be overwritten with new data. Search for “file recovery”...
Page 274: Upload Music To Cloud
Settings : Storage Upload music to cloud You can store songs from your library in the cloud, for free, with Google YT Music (not available in all countries). Then you can instantly listen to your tunes wherever you are. You can upload music from your: •...
Page 275: Upload Photos And Videos
Settings : Storage Upload photos and videos Back up automatically Open Photos app. Touch your profile icon > Turn on backup. You can change back up settings any time. Adjust back up settings To adjust settings for your automatic backups: Open Photos app.
Page 276 Settings : Storage To review and delete recommended photos: Under Review and delete, touch a category (such as large photos and videos, blurry photos, screenshots). Touch & hold an item to delete, then touch others to include. Touch More help To learn more, read Google's help.
Page 277: Scan Documents And Make Copies
Settings : Storage Scan documents and make copies Scan document to Drive You can scan important documents with your phone and save them as PDFs on Google Drive. Open the Drive app. Touch > Align your phone over the document to scan and touch Touch Optionally: •...
Page 278: Location
Settings : Location Use location services About location information You can let your phone use GPS, Wi‑Fi networks, mobile networks, and sensors to estimate your location. Apps that have your permission can use this information to deliver location-based services, such as the ability to check in, view traffic, find nearby restaurants, or tag your photos with the location where you took them.
Page 279 Settings : Location Tap a service to open its settings: • Earthquake alerts: Sends you an alert about nearby earthquakes of magnitude 4.5 or more. (Not available in all countries.) • Emergency Location Service: Sends your location to emergency responders when you call or text an emergency number.
Page 280 Settings : Location Let your phone scan for nearby Wi-Fi networks or Bluetooth devices: Go to Settings > Location. Touch Location services. Turn Wi‑Fi scanning and Bluetooth scanning on...
Page 281: Accessibility
Settings : Accessibility Visual assistance Adjust colors if you’re color blind Color correction is an experimental feature and might not work correctly everywhere on your phone. Turn it on Go to Settings > Accessibility > Color and motion. Tap Color correction and turn Use color correction on To replace all screen colors with gray tones, choose Grayscale.
Page 282 Settings : Accessibility Turn it on Go to Settings > Accessibility > Color and motion. Tap Color inversion. Turn Use color inversion on is added to your quick settings so you can easily turn it off/on. Add a shortcut To use an accessibility shortcut as an alternate to the quick setting:...
Page 283 Settings : Accessibility Use it Open quick settings and tap to turn it on/off. Touch & hold to adjust intensity and other settings. Or, if you set up accessibility shortcuts, tap or press & hold both Volume buttons. Bold all text To change all text on the screen to bold for easier reading: Go to Settings...
Page 284 Settings : Accessibility Tap the area of the screen to magnify, then: • Drag two or more fingers to scroll. • Pinch two or more fingers to adjust zoom. To change how magnification works, tap the screen to see , then: •...
Page 285 Settings : Accessibility • Start typing. Your phone speaks each number or letter. • Drag status bar down. Your phone speaks all of the notifications. • Open a message, file, or book. Your phone reads the text out loud. To change readout volume: •...
Page 286: Hearing Assistance
Settings : Accessibility Hearing assistance Caption all speech Your phone can automatically caption videos, podcasts, audio messages, and recordings. Turn captions on/off Press a Volume button, then turn it on or off . (If you don't see this icon, change caption settings to add it.) Or, go to Settings...
Page 287 Settings : Accessibility Use real-time text (RTT) during calls Not all carriers support this feature. Real-time text (RTT) lets you use text to communicate during a phone call. Your phone sends text as you type and the recipient can read your message while you write. RTT: •...
Page 288 Settings : Accessibility Select a mode: • TTY Full: Type and read text on your TTY device. • TTY HCO: Type text on your TTY and listen to voice replies on your phone. • TTY VCO: Speak into your phone and read text replies on your TTY. Connect your phone and TTY with the audio cord that came with your TTY.
Page 289: Dexterity Assistance
Settings : Accessibility Dexterity assistance Change timing controls If you need more time to respond to a notification or messages that are visible only temporarily, you can adjust the time before they disappear: Go to Settings > Accessibility. Tap Timing controls. Adjust settings: •...
Page 290 Settings : Accessibility Press the assigned switch or key to scan and highlight items on the screen or to select highlighted items.
Page 291: Use Accessibility Shortcuts
Settings : Accessibility Use accessibility shortcuts About accessibility shortcuts Shortcut: Essential controls for your phone accessibility menu gives quick access to essential features on your phone. Shortcut: Accessibility features Easily turn accessibility features on/off from any screen. For each feature you're using, you can: •...
Page 292 Settings : Accessibility Choose an option from the menu. If you're using 3-button navigation: At the bottom of the screen, tap Choose an option from the menu. Manage accessibility buttons For each accessibility feature you're using, you can add a button to the screen to quickly turn the feature on/off.
Page 293 Settings : Accessibility Use the shortcut Press & hold the Volume Up and Down buttons at the same time for three seconds. If you assigned multiple accessibility features, you'll see a list. Tap a feature to it turn on/off.
Page 294: Apps
Settings : Apps Set or change default apps If you have multiple apps that do the same thing, you can pick which app to use by default. Pick when asked Sometimes, your phone asks which app to use. For example, your phone might ask which app to use to open a PDF file.
Page 295: Adjust Special App Access
Settings : Apps Adjust special app access In Settings > Apps > Special app access, you can adjust these settings: • Usage access: Control which apps have access to data about your app usage (what other apps you're using and how often, your carrier, language settings, and other details). •...
Page 296: Passwords & Accounts
Settings : Passwords & accounts Add or remove accounts Add Google account When you set up your phone, you were prompted to add a Google account. If you skipped this, be sure to set one up now so you can download apps from Play Store, get a customized information feed, and take full advantage of the Calendar, Gmail, and other apps included with your Google account.
Page 297 Settings : Passwords & accounts Touch the account name. Touch Remove account. Tip: If you have trouble removing a corporate account, go to Settings > Security & privacy > More security & privacy > Device admin apps and turn off the app for the account, then try to remove it again.
Page 298: Change Name & Info In Your Google Account
Settings : Passwords & accounts Change name & info in your Google account You can update, add, and remove basic info for your Google account: Go to Settings > Google > Manage your Google Account. Touch Personal info. Update information as needed. Add or change your profile picture, edit your name and birthday. Learn more.
Page 299: Sync Apps With Your Google Account
Settings : Passwords & accounts Sync apps with your Google account When your phone syncs, your Google apps refresh their data, and you get notifications about updates. See which apps auto-sync By default, apps made by Google sync automatically. You can turn auto-sync off and back on for individual apps.
Page 300 Settings : Passwords & accounts Tip: Turning off auto-sync can help save battery life. To resume auto-sync after your battery recharges, turn it back on again. Sync manually Go to Settings > Passwords & accounts. Tap the account name. Tap Account sync > > Sync now. Fix an issue Select an issue to see troubleshooting steps: •...
Page 301: Control What Info Google Collects
Settings : Passwords & accounts Control what info Google collects Google collects information from you to provide personalized services and tailored content, as outlined in Google Privacy Policy. You can review, delete, and control the information Google collects about you. Learn more from Google about: •...
Page 302: Security & Privacy
Are created from features of your fingertip, converted to a mathematical representation, and then encrypted and stored only on the phone. No fingerprint images are ever stored. • Are never shared with Google or Motorola. • Are never shared with other apps. Your phone only shares the verification, not the fingerprint.
Page 303: Protect Against Harmful Apps
Settings : Security & privacy Protect against harmful apps Scan phone for harmful apps Play Protect helps keep your phone secure by automatically scanning your apps, including sideloaded apps, to check for potentially harmful apps (malware). If Play Protect finds a potentially harmful app, it stops the app from running and warns you so that you can uninstall it.
Page 304: Make Sure Your Phone Can Be Found
Settings : Security & privacy Make sure your phone can be found Make sure your phone can be found. Find My Device allows you to remotely locate, lock, and erase your phone. If you ever need to find your phone, your phone will need to: •...
Page 305: Lock And Unlock Phone
Settings : Security & privacy : Lock and unlock phone Set a screen lock You can set up a screen lock to secure your phone. Each time you turn on your phone or turn on the screen, you’ll be asked to unlock it. Set or change screen lock Go to Settings...
Page 306 Settings : Security & privacy : Lock and unlock phone Tips: • You can swipe up from anywhere on the screen when unlocking. You don't need to touch the icon. • Some of these options aren't available if you added a or a work (corporate) email account to your phone.
Page 307: Quickly Tighten Lock Screen Security
Settings : Security & privacy : Lock and unlock phone Quickly tighten lock screen security Unlocking with the fingerprint sensor and setting up automatic unlocking make it easier to keep your phone secure and minimize when you need to enter your PIN, pattern, or password. But sometimes you need to trade convenience for more security.
Page 308: Set Advanced Lock Options
Settings : Security & privacy : Lock and unlock phone Set advanced lock options Use these options to control when your phone locks and whether your code is visible when you unlock. You can also control what content is included on your lock screen.
Page 309 Settings : Security & privacy : Lock and unlock phone • Reset options The screen also has to be unlocked before Google Assistant can do anything related to those features. Open Moto Secure app and tap Lock screen security. Or, go to Settings > Security & privacy > Device unlock and tap next to Screen lock.
Page 310: Stay Unlocked When Connected With A Trusted Device
Settings : Security & privacy : Lock and unlock phone Stay unlocked when connected with a trusted device Set up trusted devices You can keep your phone unlocked when it is connected to a trusted device, like your Bluetooth watch or car.
Page 311: Unlock With Your Face
Settings : Security & privacy : Lock and unlock phone Unlock with your face Before using face matching Keep in mind that: • If your phone has been locked for more than 4 hours, face matching won't work until you first unlock with another method.
Page 312 Settings : Security & privacy : Lock and unlock phone For direct access to your home screen or last used app Skip the Power button and just show the phone your face to unlock and go straight to your home screen or last used app.
Page 313: Unlock At Trusted Places
Settings : Security & privacy : Lock and unlock phone Unlock at trusted places Set up trusted places To avoid repeatedly unlocking your phone when you are at familiar and trusted locations (like home or work), use a Extend Unlock. You can still manually lock the phone at trusted places when needed. Make sure you have: •...
Page 314: Keep Phone Unlocked While It's On You
Settings : Security & privacy : Lock and unlock phone Keep phone unlocked while it's on you You can keep your phone unlocked while you’re holding it in your hand or carrying it in your pocket or handbag. Just unlock it once, and it stays unlocked until you set it down (or manually lock it). Make sure you have set a screen lock.
Page 315: Use Fingerprint Security
Settings : Security & privacy : Lock and unlock phone Use fingerprint security Set up fingerprint security Use the fingerprint sensor to unlock your phone, make fast and secure online and in-store purchases, and sign into bank and finance apps. Go to Settings >...
Page 316 Settings : Security & privacy : Lock and unlock phone Use fingerprint to sign in to apps To use the fingerprint sensor with third-party apps: • Be sure the app supports fingerprint recognition. • Install the app and open its settings to adjust options, like enabling fingerprint unlock. •...
Page 317: More Security & Privacy
Settings : Security & privacy : More security & privacy Pin an app screen Turn on pinning Use pinning to keep the current app in view until you unpin it. For example, you can pin a game and your child cannot navigate anywhere else on your phone. You can set up a pattern, PIN, or password required to unpin.
Page 318: Protect Apps In A Secure Folder
Settings : Security & privacy : More security & privacy Protect apps in a secure folder Keep your information private by putting sensitive apps in a secure folder. You can lock apps in the folder, hide the folder, and limit what information gets shown in notifications from your secure apps. Set up the folder Open Moto Secure app.
Page 319 Settings : Security & privacy : More security & privacy Make your folder invisible To remove the folder from your app tray or home screen (if you don't use an app tray): Open Secure folder and unlock it. > Stealth mode. Turn Use stealth mode on When you want to use the folder: •...
Page 320 Settings : Security & privacy : More security & privacy Touch & hold the app icon, then tap Remove app. Control notification content from secure apps You can turn sensitive lock screen notifications on or off entirely for all apps on your phone. But when you add apps to Secure folder, you get more control over their sensitive notifications and can set them to: •...
Page 321 Settings : Security & privacy : More security & privacy Tap Delete secure folder. Unlock your phone (use your fingerprint or the PIN/password/pattern for your phone). Confirm the deletion. This deletes all apps from the folder. If the app was only in your secure folder, you’ll need to reinstall the app.
Page 322: Lock Sim Card
Settings : Security & privacy : More security & privacy Lock SIM card Set up SIM lock This feature is not available in all countries. Your SIM card came with a default PIN from your carrier. You can use it to set up an optional SIM card lock, which prevents others from using your cellular plan and accessing account information if your phone is stolen.
Page 323: See/Change Permissions
Settings : Security & privacy : Privacy See/change permissions Review by feature The first time you use an app, and sometimes when you install update it, you are asked to grant the app permission to access certain data and phone features. You can adjust these permissions any time. To adjust permissions by feature: Go to Settings...
Page 324: Control Access To Your Mic And Camera
Settings : Security & privacy : Privacy Control access to your mic and camera Block mic or camera from app in use Any time an app uses your mic or camera, you’ll see the privacy indicator in the status bar. When you see the privacy indicator: Swipe the status bar down and touch to see which app is using it.
Page 325: Hide Passwords
Settings : Security & privacy : Privacy Hide passwords To control whether characters briefly display when you enter a password to unlock your phone or log into websites and apps: Open Moto Secure app and touch Privacy controls. Or, go to Settings > Security & privacy > Privacy. Turn Show passwords off...
Page 326: Keep Wi-Fi And Mobile Networks Secure
Settings : Security & privacy Keep Wi-Fi and mobile networks secure Control warnings about and your connections to open networks (that require no password) and weakly secured Wi-Fi and mobile networks. Open Moto Secure app. Or, go to Settings > Security & privacy. Tap More security &...
Page 327: Safety & Emergency
Settings : Safety & emergency Prepare for emergencies Set up emergency SOS In an emergency, you can press the Power button quickly five times or more to start a blaring sound and automatically call emergency responders. If you sign in to your Google account, you can set your phone to send SOS text messages with your current location to emergency contacts and to record emergency video.
Page 328 Settings : Safety & emergency From the lock screen: • Swipe up and tap Emergency call below the keypad. • Or, press & hold the Power + Volume up buttons, then tap Emergency. Tap View emergency info. Add message to lock screen To add your name or a short message to your lock screen for anyone who finds your phone:...
Page 329: System
Settings : System Use multiple languages Change display language You selected the language for your phone during set up. To change it: Go to Settings > System > Languages. Tap System Languages. Touch & hold the language you want and drag it to the first position in the list. If you don’t see the language you want, tap to add it, then drag it to the first position.
Page 330: Keyboard
Settings : System : Keyboard Customize the keyboard To customize Gboard, just tap in top row of the keyboard. Or, go to Settings > System > Keyboard > On-screen keyboard > Gboard. Add language to keyboard If you want a keyboard for a language that isn't a display language: On the top row of the keyboard, tap Tap Languages.
Page 331 Settings : System : Keyboard To adjust keyboard sounds or vibration: On the top row of the keyboard, tap Tap Preferences. To adjust vibration: • Turn Haptic feedback on keypress off or on. • If on, tap Vibration strength on keypress and move the slider. To adjust sounds: •...
Page 332: Change Keyboard Apps
Settings : System : Keyboard Change keyboard apps Your phone comes with Gboard and Voice typing, which you can customize. You can also install different onscreen keyboard and voice typing apps from Play Store, then select the one you want to use in Settings.
Page 333: Open Apps Faster
Settings : System Open apps faster With artificial intelligence (AI), your phone learns which apps you use most, then manages memory more efficiently so they open faster. To turn this feature on or off: Go to Settings > System > Performance. Turn Smart app launch on or off...
Page 334: Back Up Phone
Settings : System Back up phone Back up to Google You can automatically back up the following items to your Google account: • Apps and app data • Call history • Contacts • Phone settings (including Wi-Fi passwords and permissions) •...
Page 335: Users And Guests
Settings : System : Users and guests Share your phone Ways to share your phone • Add users. If you share your phone with family, friends, or within a business, you can set up separate user spaces for each of them. •...
Page 336 Settings : System : Users and guests Owner (If you set up your profile in Contacts and included a picture, you'll see it and your name instead.) Guest Added user...
Page 337 Settings : System : Users and guests Add, modify, remove users Add a user You must be the device owner to add users. To prevent others from switching to your owner profile and accessing your information, set a screen lock before you share your phone.
Page 338 Settings : System : Users and guests Add or delete guest Create a temporary guest profile for sharing your phone with someone. If you need a space for someone to use on a regular basis, where apps and data can be saved, add a user instead of a guest session.
Page 339 Settings : About phone Record your IMEI number The IMEI (International Mobile Equipment Identity) number is the unique code that identifies your phone. You’ll need it if you contact support regarding a warranty, and it’s important to have if your phone is stolen. Service providers can use the IMEI to block a stolen phone from cellular networks, and many police departments keep a record of stolen phones using this number.
Page 340 Settings : About phone Find legal and product information To view the electronic regulatory label for your phone, go to Settings > About phone > Legal & regulatory > Regulatory labels. For safety, environmental, warranty, and other legal information, go to Settings >...
Page 341 Fix issues : Hardware issues Phone is slow or unstable If a certain app is slow, try these app-specific troubleshooting steps. If your phone is slow when viewing online content, it could be an issue with your connection. If you're on Wi-Fi, use a different Wi-Fi network, switch to mobile data, or contact your Internet Service Provider.
Page 342 If your phone ever becomes too hot, it will ask you to turn it off so it can cool down. Some phones will stay on but limit the phone's capabilities until it cools down. If your phone is too hot to touch, use a different phone, tablet, or computer to contact Motorola support. Reasons your phone may get warm Doing one or more of the following activities may cause your phone to get warm: •...
Page 343 Fix issues : Hardware issues Phone won't turn on If your phone isn't starting, has a black or blank screen, or turns on but immediately turns off, try these steps to fix the issue. Press & hold the Power button for 5-7 seconds, or up to 30 seconds. This restarts (reboots) your phone.
Page 344 Fix issues : Hardware issues Phone restarts or crashes If your phone randomly reboots, restarts, or shuts down without restarting, try the following. Restart your phone: Hold down the Power button for about 30 seconds. If this doesn't work, connect your phone to charge for at least 5 minutes. Then, while connected to the charger, restart again by holding down the Power button for 30 seconds.
Page 345 Fix issues : Hardware issues Screen is frozen or won't respond Tip: If your screen goes black when the phone rings so you can't answer the call, clear data for the Phone app. If your phone freezes, stops responding, or is stuck on a blank or white screen, try the following: Restart your phone.
Page 346 Fix issues : Hardware issues Screen displays wrong colors Everything is grayscale, black and white Go to Settings > Digital Wellbeing & parental controls > Bedtime mode > Customize > Screen options at bedtime and turn Grayscale off Everything is negative, reversed colors Go to Settings >...
Page 347 Fix issues : Call and SIM issues Troubleshoot issues with calls Select the statement that best describes your issue: • Can't make calls • Can't answer calls • Phone doesn’t ring • People can’t hear me • Can't hear calls •...
Page 348 Fix issues : Call and SIM issues Can't make calls After each troubleshooting step, check to see if your issue is fixed. icon is missing disappeared from your home screen, you just need to add a shortcut for the Phone app. SIM card not recognized If you see in the...
Page 349 Fix issues : Call and SIM issues Check if a software update is available for your phone. Reset the phone. Consistent busy signal Outbound calls If you hear a fast busy signal when you call a number, all cellular circuits may be in use, preventing the call from going through.
Page 350 Fix issues : Call and SIM issues Can't answer or phone doesn't ring After each troubleshooting step, check to see if your issue is fixed. Phone doesn’t ring or ring loud enough Check your volume setting. Look for in your status bar.
Page 351 Fix issues : Call and SIM issues Calls go to voicemail Check your Do Not Disturb settings: Look for in your status bar. If you see it, then your phone is sending calls to voicemail so you’re not interrupted. To have your phone ring for incoming calls, open quick settings and touch turn off Do Not Disturb.
Page 352 Fix issues : Call and SIM issues Issues during calls After each troubleshooting step, check to see if your issue is fixed. Screen goes black Check your proximity sensor. Dial a call and set the phone on a table (don't use speaker mode), then hold your hand over the proximity sensor to see if you can turn the screen off and on.
Page 353 Fix issues : Call and SIM issues Turn off Voice Match. Open the Google app. Tap your profile icon > Settings > Assistant > Hey Google & Voice Match. Turn Hey Google off Saying “OK, Google” won't work from all screens, but you can tap the search widget first, then say “OK, Google”.
Page 354 Fix issues : Battery issues Charging issues Try these troubleshooting steps. After each step, check to see if your issue is fixed. Make sure the USB plug fits securely into the phone. If the battery is completely depleted, connect the charger and wait about 10 minutes until it has enough voltage to charge, then press the Power button.
Page 355 Fix issues : Battery issues Battery drains too fast Battery life varies The way you use your phone can really affect how long you can go before recharging your battery. Navigating, playing games, browsing the web, making calls and texting all require energy. So, your battery life may vary day to day, depending on what you're doing.
Page 356 Fix issues : Bluetooth, Wi-Fi, USB issues Bluetooth issues Bluetooth turning on automatically After each step, check to see if your issue is fixed: When Bluetooth is off, your phone can still scan and automatically connect to a previously paired device. To prevent this, turn off Bluetooth scanning.
Page 357 Fix issues : Bluetooth, Wi-Fi, USB issues Check that Media audio is on: Go to Settings > Connected devices. Next to the paired device, touch Make sure Media audio is checked. If the problem is with a car, check the car's instructions. Can't make or hear on calls After each step, check to see if your issue is fixed: Check that other devices paired with your phone aren't getting your calls.
Page 358 Fix issues : Bluetooth, Wi-Fi, USB issues Check battery level on your phone and Bluetooth device, and charge if either is low. Keep the phone and Bluetooth device within 30 feet of each other, closer for better performance. On your phone, turn Bluetooth off and then on again. Turn off the Bluetooth device to disconnect it.
Page 359 Fix issues : Bluetooth, Wi-Fi, USB issues Wi-Fi issues After each troubleshooting step, check to see if the issue is fixed. Can't connect to a network When you enter the password to connect: • Get the password from the Wi-Fi router and make sure you enter it correctly on your phone. •...
Page 360 Fix issues : Bluetooth, Wi-Fi, USB issues Disconnect and then reconnect: Turn off the connection from your device. Turn off the phone's hotspot. Restart your device. Wait for 1 minute, then turn on and enable the hotspot on your phone. Reconnect the device.
Page 361 Fix issues : Bluetooth, Wi-Fi, USB issues Can't transfer files or connect to computer If you're having problems using a USB connection to connect your phone to your computer, try these troubleshooting steps. Check your computer Windows computer Check your computer’s settings to make sure that Windows automatically detects new hardware. Restart your computer.
Page 362 Fix issues : Account and sign-in issues Forgot unlock code If you forgot your PIN, pattern, or password for unlocking your screen, you need to erase your phone, set it up again, and set a new screen lock. Make sure you know your Gmail address and password, which you'll need when setting up the phone. If you've forgotten them, use Google's website to retrieve them.
Page 363 Fix issues : Account and sign-in issues Can't sign in to Google If you’ve forgotten the Gmail address and password for your Google account: Visit Google’s website to reset the password. On a computer, log in to Gmail and confirm that the new password works. Wait 24 hours after changing your password before resetting your device.
Page 364 Fix issues : Account and sign-in issues Account sync issues If your account is having problems syncing, you may see a message or an icon. In most cases, these issues are temporary and your account will sync again after a few minutes. If you keep having sync issues, try the solutions below.
Page 365 Fix issues : Account and sign-in issues Clear cache and data for the Contacts app. If you've saved any contacts since you last synced, back them up. Open the Contacts app, then touch > . Then export to a VCF file and email the file to yourself. Clear the cache and data for the Contacts app.
Page 366 Fix issues : App issues App or widget issues App or widget missing from home screen If a widget disappeared from your home screen, then add the widget by touching & holding an empty spot on your home screen. If an app disappeared from your home screen, the shortcut for opening the app was removed and you just need to add a shortcut.
Page 367 Fix issues : App issues App disabled in safe mode If apps are disabled because you’re in safe mode, you can’t use them until you exit safe mode. To exit safe mode, turn your phone off and then on again. If you can't update apps If you see apps waiting to update that are stuck in “Pending”...
Page 368 Fix issues : App issues Camera issues Photo looks blurry Wipe the lens clean with a soft, dry cloth and retake the photo. If new photos still look blurry: • Increase resolution (photo size) in the Camera app. A smaller photo size results in lower image quality. •...
Page 369 Fix issues : App issues Check which apps have permission to access the camera. Settings > Apps > Camera Review the list of the apps on your phone that request camera access and remove access for apps that look suspicious or that you don’t use. Clear the cache and data for the Camera app.
Page 370 Fix issues : App issues Messaging issues If you’re having issues sending or receiving messages, try the following: Check for updates to your messaging app. Check if a software update is available for your phone. Turn your phone off and then on again. If the issue persists, follow the steps below for specific issues.
Page 371 Fix issues : App issues Messages app stopped Check that you have not disabled permissions for the Messages app. If any permissions are turned off, turn them on and try using the app again. Force stop the app. This completely shuts down the app, including any background services that may be causing your issue.
Page 372 Fix issues : App issues Gmail issues For help with Gmail, read Google's troubleshooting information.
Page 373 Fix issues : App issues Play Store issues For help with Play Store, read Google's troubleshooting information.
Page 374 Motorola provides these updates to most phones on a regular basis. • Android OS updates are new versions of the Android operating system. Motorola provides OS updates from Google to eligible phones as soon as possible. To see if an OS update will be available for your phone, or if your phone is still eligible for security updates,...
Page 375 Fix issues : Maintenance procedures Reset connections, settings, or apps Try these resets if you’re having issues with specific features on your phone. If the reset doesn’t resolve issues, you can take the larger step of resetting your phone. Reset Wi-Fi, cellular data, and Bluetooth Use this reset if: •...
Page 376 Fix issues : Maintenance procedures What gets deleted/removed when you reset This removes the eSIM from your phone. It does not affect your mobile data account. To close an account, contact your carrier. Reset Go to Settings > System > Reset options. Tap Erase eSIMs.
Page 377 Fix issues : Maintenance procedures What gets deleted/removed when you reset • Mobile access point name (APN) • Selected mobile network mode • Other network-specific settings Reset Go to Settings > System > Reset options. Tap Reset baseband settings. Tap Reset and restart.
Page 378 Fix issues : Maintenance procedures Reset phone What a reset does Resetting your phone erases all data and brings it back to out-of-the-box condition. This data will be erased from the phone: • Google account • Media (music, photos, videos) •...
Page 379 Fix issues : Maintenance procedures Reset phone if you can't open Settings If you can’t open Settings, do an external reset. Charge your battery 30% or more. Turn off the phone. Press & hold the Volume Down button and the Power button at the same time until the phone turns on. Press the Volume Down button until you see Recovery mode.
Page 380 Fix issues : Maintenance procedures Get more help Issue Where to get help Billing or cellular network issues Contact your carrier. Learn to use an app Open the app and touch or > Help. Phone issue Visit mobilesupport.lenovo.com for solutions, user forums, live contact options.
Page 381 To send feedback frequently, including a screenshot of the previous screen, open quick settings and touch Share feedback. (You can add this to quick settings.) To send feedback about a Motorola app, in the app, touch or or > Feedback.

Motorola RAZR 50 ULTRA User Manual

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