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2. Open the Acer Product Registration app. 3. Install any required updates. 4. Sign up for an Acer ID or sign in if you already have an Acer ID, it will automatically register your product. After we receive your product registration, you will be sent a confirmation email with important data.
Overview..........14 Where are my apps?......... 34 What is a Microsoft ID (account)?..... 35 Setting up Acer ProShield ..... 14 How do I check for Windows updates?..36 Personal Secure Drive ......15 Where can I get more information?... 36 Credential Manager .......
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Getting started... In this section you will find: • Useful information on caring for your computer and your health • create recovery backups • Guidelines for connecting to a network • Information on using Acer’s bundled software...
We would like to thank you for making this Acer desktop computer your choice for meeting your computing needs. Your guides To help you use your Acer desktop computer, we have designed a set of guides: First off, the Setup Guide (or Setup Poster) helps you get started with setting up your computer.
Taking care of your computer Your computer will serve you well if you take care of it. • Only use the adapter provided with your device, or an Acer- approved adapter to power your device. • Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.
1. Turn off the computer. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If your computer is dropped or visibly damaged, or does not work normally, please contact your nearest authorized Acer service center.
This section describes the recovery tools available on your computer. Acer provides Acer ControlCenter, which allows you to reset your PC, refresh your PC, or create a factory default backup. If you cannot access Acer ControlCenter, click Settings in the Start menu, select Update &...
Recovery - 9 6. You will be shown the backup progress on the screen. 7. Follow the process until it completes. 8. Unplug the USB drive and label it clearly. Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'.
10 - Recovery 5. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 6. The screen will turn back on when it is installing Windows. Your PC will restart several times during the reset process. 7.
Connecting to the Internet - 11 O N N E C T I N G T O TH E N T E R N E T This chapter includes general information on types of connections, and getting connected to the internet. For detailed information, please refer to Network connections on page Your computer’s built-in network features make it easy for you to...
12 - Connecting to the Internet 2. Click Network icon in the notification area. Note If Wi-Fi is turned off, please click Wi-Fi tile to turn it on. 3. You will see a list of available wireless networks. Select the one you wish to use.
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Keeping your computer and data safe... In this section you will find: • How to secure your computer • Setting passwords...
• Information - About this software. Setting up Acer ProShield The first time you run Acer ProShield, you will be led through a setup wizard that allows you to set up the parameters for Acer ProShield. Click Start to begin. You will be required to set a password, and can choose to create a Personal Secure Drive.
Acer ProShield - 15 Personal Secure Drive The Personal Secure Disk (PSD) is a secure section of your hard disk where you can save files. You can only get access to the PSD via password or fingerprint authentication. Once setup is finished, you can go to the ProShield Console to manage your computer or make changes to the settings.
16 - Securing your computer E C U R I N G Y O U R C O MP U TE R Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Using passwords Passwords protect your computer from unauthorized access.
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Securing your computer - 17 • Type the User Password and press Enter to use the computer. If you enter the password incorrectly, a warning message appears. Try again and press Enter. Important You have three chances to enter a password. If you fail to enter the password correctly after three tries, the system halts.
18 - BIOS utility B I O S U T I L I T Y The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not normally need to run this utility. However, if you encounter configuration problems, you may need to run it.
Power management - 19 O W E R M A N A G E M E N T This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory.
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Ports and connectors... In this section you will find: • Information on the ports and connectors fitted to your computer...
Ports and connectors - 21 O R T S A N D C O N N E C T O R S The tables below indicate what the different icons represent. Note The ports and connectors listed below may not be available on all models. Icon Item Icon...
22 - Ports and connectors • Defined by the USB 3.0 specification (SuperSpeed USB). Rear panel audio ports The table below indicates the functions of the audio jacks on the rear panel (if available). Icon color Headset Stereo Quadrophonic 5.1-channel Blue Rear Rear...
Note Two USB standards are currently available on Acer computers: USB 2.0 (High-speed USB) and USB 3.0 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.0 devices should always be plugged into USB 3.0 ports.
The Type-C port is reversable; connectors may be inserted with either side up. Note On Acer computers USB Type-C ports support up to USB 3.1 (SuperSpeed USB, 5 Gbps). Other USB devices with a USB Type-C connector are supported, but transfer speed may be reduced and certain functions will be disabled (such as Thunderbolt video support).
HDMI - 25 H D M I HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable.
26 - SD card reader C A R D R E A D E R SD (Secure Digital) cards are used in a wide selection of digital cameras, tablets, media players and cellular phones. Inserting an SD card 1. Align the card so that the connector points towards the port, with the connectors facing down.
Video and audio connectors - 27 I D E O A N D A U D I O C O N N E C T O R S Add an external monitor to your computer via a video port. The type of port available depends on your computer’s configuration.
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Got a question? In this section you will find: • Frequently asked questions • Tips for using Windows 10 • Troubleshooting information • How to protect yourself while online • Where to find Acer service center contact information...
Frequently asked questions - 29 R E Q U E N TL Y A S K E D Q U E S T I O N S The following is a list of possible situations that may arise during the use of your computer.
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30 - Frequently asked questions No audio is heard from the computer. Check the following: • The volume may be muted. Look at the volume control (speaker) icon in the taskbar. If it is crossed-out, click the icon and drag the slider to the right to increase the volume.
1. If there is a D2D Recovery setting in Main, make sure it is Enabled. 2. Exit the BIOS utility and save changes. The system will reboot. Note To access the BIOS utility, press F2 when you see the Acer logo during boot For more information, see Restoring your computer on page...
F r e qu e nt ly a sk 32 - Frequently asked questions Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Press the Windows key or select the Windows Start button on the lower left-hand corner of the screen.
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Frequently asked questions - 33 Can I personalize the Lock screen? You can personalize the lock screen with a different image, to run a slideshow of images, or to show you quick status and notifications to suit your personal needs. To change the background, press the Windows key or select the Windows Start button and select Settings >...
34 - Frequently asked questions Can I change the screen resolution? Yes, you can. Move your cursor to the lower left-hand corner of the screen and type 'Resolution' in the text box to display the results; select Change the resolution of the display. Alternatively, you can also right-click anywhere on the desktop and select Display settings >...
Frequently asked questions - 35 How do I make an app appear on my taskbar? If you're in all apps list and you want to make an app appear on the taskbar, right-click an app or tile and select More > Pin to taskbar. How do I install apps? You will need to have a Microsoft ID to purchase and download apps from Microsoft Store.
Press the Windows key or select the Windows Start button > Settings > Update & Security > Windows Update. Select Advanced options to configure the settings. Where can I get more information? For more information please visit the following pages: • Windows 10 information: go.acer.com/windows-tutorial • Support FAQs: support.acer.com...
Fr eq u en tl y as ked qu es t io ns Frequently asked questions - 37 Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer.
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38 - Frequently asked questions Error messages Corrective action Keyboard error or no Contact your dealer or an authorized service keyboard connected center. Keyboard interface Contact your dealer or an authorized service error center. Press F2 (during POST) to enter the BIOS Memory size utility, then press Exit in the BIOS utility to mismatch...
Internet and online security - 39 N T E R N E T A N D O N L I N E S E C U R I T Y First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Internet security software on page 42).
40 - Internet and online security internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’...
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Internet and online security - 41 network is easy and allows you to share files, peripheral devices and an internet connection. What are benefits of a wireless network? Mobility Wireless LAN systems allow you and other users of your home network to share access to files and devices connected to the network, for example a printer or scanner.
Acer is dedicated to provide you with on-going personalized support. Check out our Support section to get help tailored to your needs. www.acer.com is your portal to a world of online activities and services: visit us regularly for the latest information and downloads!
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Internet and online security - 43 Staying ahead of cybercriminals Stay ahead of hackers and cybercriminals by understanding the tactics they use to access your private data. Ensure your software is up to date Cybercriminals rely heavily upon software or platform vulnerabilities, as they are the easiest way to sneak malware into a user's device unnoticed, sometimes with little action on the user's part.
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44 - Internet and online security Common threats cybercriminals use Now you know a few very common ways cybercriminals try to sneak onto your device or trick you into providing private information to them directly. Here are a few of the types of malware they like to deploy once they've got into a device and what to do if you're ever infected.
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Internet and online security - 45 use internet security software like Norton Security to scan all of your devices. Viruses/Malware "Virus" is the commonplace word for all malicious software programs for years now; however, a virus is just one type of malicious threat. A virus is classified as a self-replicating piece of malicious code that travels by inserting itself into files or programs.
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46 - Internet and online security • Protect your accounts with strong, unique passwords that use a combination of at least 10 uppercase and lowercase letters, symbols and numbers. • Don't click on random links or open unsolicited messages and attachments-particularly from people you don't know.
Playing Blu-Ray or DVD movies - 47 D V D L A Y IN G A Y O R MO VIES If your computer is equipped with a Blu-Ray or DVD drive, you can play movies on your computer or on a high-definition TV via HDMI. 1.