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Acer Aspire A16-51GM Lifecycle Extension Manual
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Acer Aspire A16-51GM Lifecycle Extension Manual

Acer Aspire A16-51GM Lifecycle Extension Manual

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Acer Aspire A16-51GM
Kitkat_RTU
Lifecycle Extension Guide
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Table of Contents

Troubleshooting

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Summary of Contents for Acer Aspire A16-51GM

  • Page 1 Acer Aspire A16-51GM Kitkat_RTU Lifecycle Extension Guide...

  • Page 2: Table Of Contents

    SeIf-Repair ....................4 CHAPTER 1 ............5 System Utilities ............. 5 Electronic Boards Diagrams ............... 6 BIOS Setup Utilities .................. 7 BIOS Configuration Introduction..............8 BIOS Flashing Utilities ................19 CHAPTER 2 ............20 Machine Maintenance ..........20 Machine Disassembly and Replacement ............21 Recommended Equipment .................
  • Page 3 Assemble the SSD ................... 72 Assemble the Battery ................73 Assemble the Lower case ................75 CHAPTER 3 ............76 Troubleshooting ..........76 Troubleshooting ..................77 Introduction ................... 77 Introduction tips ..................77 Error messages ..................78 General Information ................. 79 Power On Issues ..................

  • Page 4: Seif-Repair

    NOTE: NOTE: For replacement parts, always use only Acer certified components in order to safeguard quality, optimum system performance, stability and reliability of the product. NOTE: NOTE:...

  • Page 5: Chapter 1

    CHAPTER 1 System Utilities...

  • Page 6: Electronic Boards Diagrams

    Electronic Boards Diagrams...

  • Page 7: Bios Setup Utilities

    BIOS Setup Utilities A hardware configuration program built into a computer’s or a tablet’s BIOS (Basic Input /Output System). Preconfigured and optimized so users do not need to run this utility. If configuration problems occur, users may need to run Setup. If users need flashing the computer’s BIOS, the BIOS setting will be kept.(BIOS settings will be kept after flashing.) To activate the BIOS Utility, press <...

  • Page 8: Bios Configuration Introduction

    BIOS Configuration Introduction Information This tab shows a summary of system information.
  • Page 9 Figure 1-1. BIOS Information Table 1-1. Describe BIOS Information menu Parameter Description CPU Info The CPU type and speed of the system. System BIOS Version Version of BIOS installed on the system. GOP Version Version of GOP on the system HDD Model Name This item will show the model name of storage device installed.
  • Page 10 Identifies the configured speed of the memory device. # means memory’s number. If there is only one memory Memory # Speed on board, hide this item. Identifies the configured voltage of the memory device. # means memory’s number. If there is only one memory Memory # Voltage on board, hide this item.
  • Page 11 Main This tab allows end user to specify standard IBM PC AT system parameters. Figure 1-2 BIOS Main...
  • Page 12 Function key Function key or Media key first switching. behavior D2D Recovery To do Acer disc-to-disc system recovery after restart without saving setup data. xHCI Support Enable or Disable routes all ports to xHCI Controller. Keyboard Enable or Disable Keyboard Backlight Timeout function.
  • Page 13 Press Ctrl + D (Service Key) to show hidden options: Format/Option Parameter Description Option: Normal or Customized Customization Key Show Copilot key status.
  • Page 14 Advanced This tab provides advanced settings of the system. Figure 1-3 Advanced Menu Table 1-3. Describes BIOS Advanced Menu Parameter Description Intel VTX Intel VTX function switch Intel VTD Intel VTD function switch Active Efficient Cores Control all efficient Cores to active or inactive. GNA Device Control Intel CPU which support GNA device enable or disable.
  • Page 15 Security This tab provides security settings of the system. Figure 1-4 BIOS Security...
  • Page 16 Table 1-4. Describes BIOS Security Menu Parameter Description Set Supervisor Password Set or clear Supervisor Password. Change Supervisor Password Change Supervisor Password. Set User Password Set or clear User Password. Change User Password. Change User Password Password on Boot Enable: System will ask input password on post time. Disable: System will ask input password when go to Setup Utility.
  • Page 17 Boot This tab allows end user to specify the boot options. Figure 1-5 BIOS Boot Table 1-5. Describes BIOS Boot Menu Parameter Description Boot Mode Set System Boot Menu. Secure Boot Enable or Disable secure boot check. Boot priority order Adjust the boot priority order.
  • Page 18 Exit This tab allows users to save or discard changes and quit the BIOS configuration. Figure 1-6 BIOS Exit Table 1-6. Describes BIOS Exit Menu Parameter Description Exit Saving Changes Exit system setup and save your changes. Exit Discarding Changes Exit system setup and without saving your changes.

  • Page 19: Bios Flashing Utilities

    BIOS Flashing Utilities BIOS flashing memory updates are required for the following conditions: ⚫ New versions of system programs ⚫ New features or options ⚫ Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS Flash ROM. NOTE: Use the AC adaptor power supply when running the Flash utility.

  • Page 20: Chapter 2

    CHAPTER 2 Machine Maintenance...

  • Page 21: Machine Disassembly And Replacement

    Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. Cable paths and positioning may not represent the actual model. During the removal and installation of the components, ensure all available cable channels and clips are used and that the cables are replaced in the same position.

  • Page 22: Pre-Disassembly Instructions

    Pre-disassembly Instructions Before proceeding with the disassembly procedure, make sure to do the following: 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Place the system on a flat, stable surface. Figure 2-1.

  • Page 23: Disassembly Process

    Disassembly Process The disassembly process is divided into the following sections: ⚫ Main unit disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components.
  • Page 24 Main Unit Disassembly Flowchart Lowercase Battery Speaker SSD-1 Uppercase SSD-2 Touchpad module WLAN module Camera module Thermal module LTE/WIFI antenna USB board Figure 2-2. Main Unit Disassembly Flowchart...

  • Page 25: Removing The Lower Case

    Removing the Lower case 1. Place the notebook on flat while lower case should be upwards. Use TORX screwdriver to remove 10 screws of lower case. Figure 2-3. Lower case Table 2-2. Lower case Screw Step Screw Quantity Screw Type Torque/kgfcm Remove M2.5*5.5 mm_0.8 mm_4.5...
  • Page 26 2. Open the buckle with a pick as showed figure2-4, then remove the lower case from the bottom side as shown in picture. Figure 2-4. Lower case Figure 2-5. Lower case...

  • Page 27: Removing The Battery

    Removing the Battery 1.Disconnect the battery cable from the MB as shown in picture. WEEE Annex VII Component: Battery Figure 2-6. Battery 2. Remove two screws on the uppercase. WEEE Annex VII Component: Battery Figure 2-7. Battery Table 2-3. Battery Screw Step Screw Quantity...
  • Page 28 WEEE Annex VII Component: Battery Figure 2-8. Battery...

  • Page 29: Removing The Ssd

    Removing the SSD Remove 1 screw on the SSD. Figure 2-9. SSD Table 2-4. SSD Screw Step Screw Quantity Screw Type Torque/kgfcm Remove M2.0mm*L2.5mm_D5.0mm_T0.5mm 1.7+/-0.2 kg/cm Remove SSD from MB by scratch hook. Figure 2-10. SSD Figure 2-11. SSD...

  • Page 30: Removing The Wlan Module

    Removing the WLAN module Disconnect the WLAN cable connectors on the WLAN module.. Figure 2-12. WLAN module Remove 1 screw on the WLAN module. Figure 2-13. WLAN module Table 2-5. WLAN Screw...
  • Page 31 Step Screw Quantity Screw Type Torque/kgfcm Remove M2.0mm*L2.0mm_D5.0mm_T0.6mm 1.7+/-0.2 kg/cm WLAN Remove the WLAN module from the MB. Figure 2-14. WLAN module...

  • Page 32: Removing The Fan

    Removing the FAN 1. Disconnect the fan connector from the MB. Figure 2-15. FAN 2. Remove 2 screws on the FAN.
  • Page 33 Figure 2-16. FAN Table 2-6. FAN Screw Step Screw Quantity Screw Type Torque/kgfcm Remove FAN M2.0mm*L4mm_D4.0mm_T0.7 2.0+/-0.2 kg/cm 3. Remove the fan from the C cover. Figure 2-17. FAN...

  • Page 34: Removing The Thermal Module

    Removing the Thermal module 1. Remove the shielding case。 Figure 2-18. Thermal module 2. Remove the 6pcs screw on thermal module Figure 2-19. Thermal module Thermal module Screw Table 2-7. Step Screw Quantity Screw Type Torque/kgfcm...
  • Page 35 Remove thermal M2.0mm*L2.5mm_D5.0mm_T0.5mm 1.6 +/-0.2 kg/cm module 3. Lift up the thermal module with both hands from the uppercase. Figure 2-20. Thermal module...

  • Page 36: Removing The Speaker

    Removing the Speaker 1. Disconnect the right speaker connector from the UB. Figure 2-21 speaker 2. Pull up the right speaker Figure 2-22. speaker 3. Disconnect the left speaker connector from the MB.
  • Page 37 Figure 2-23. speaker 4. Pull up the left speaker Figure 2-24. speaker...

  • Page 38: Removing The Usb Board

    Removing the USB board 1. Disconnect the IO FPC connector on the MB and UB, then remove the IO FPC. WEEE Annex VII Component: USB board Figure 2-25. USB board 2. Remove 2 screws on the USB board then remove the UB. WEEE Annex VII Component: USB board Figure 2-26.
  • Page 39 Step Screw Quantity Screw Type Torque/kgfcm Remove M2.0mm*L4mm_D4.0mm_T0.7mm 2.0+/-0.2 kg/cm board...

  • Page 40: Removing The Rtc

    Removing the RTC 1. Remove the tape shows as picture. WEEE Annex VII Component: RTC battery 2. Disconnect the RTC connector on the MB, then remove the RTC WEEE Annex VII Component: RTC battery Figure 2-27. RTC Battery...

  • Page 41: Removing The Mb

    Removing the MB Disconnect the KB FFC, TP FFC，FPR FFC from the MB. WEEE Annex VII Component: MB Figure 2-28. MB Disconnect the DC IN cable，EDP Cable from the MB. WEEE Annex VII Component: MB Figure 2-29. MB...
  • Page 42 Remove 6 screws from the sys hinge,then open the sys hinge WEEE Annex VII Component: MB Figure 2-30. MB Remove 2 screws from the MB WEEE Annex VII Component: MB Figure 2-31. MB Table 2-9. MB Screw Screw Step Screw Quantity Torque/kgfcm Type...
  • Page 43 Remove the MB from the C cover. WEEE Annex VII Component: MB Figure 2-32. MB Remove DRR from MB WEEE Annex VII Component: MB...

  • Page 44: Removing The Uppercase

    Removing the Uppercase Remove the uppercase. Figure 2-33. Uppercase...

  • Page 45: Removing Dc-In Cable

    Removing DC-IN CABLE Remove.DC-IN CABLE Figure 2-34. DC-IN CABLE...

  • Page 46: Removing The Touchpad Module

    Removing the Touchpad module 1.Disconnect the TP-FFC、 FP-FFC（TP-model with fingerprint ）from the TP-Model，and remove FFC WEEE Annex VII Component: Touchpad module Figure 2-35. Touchpad module Remove the TP shading mylar and conductive fabric WEEE Annex VII Component: Touchpad module Figure 2-36. Touchpad module Remove 2 screws from the upper case.
  • Page 47 WEEE Annex VII Component: Touchpad module Figure 2-37. Touchpad module Table 2-10. Touchpad screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.5mm_D5.0mm_T0. Remove Touchpad 2.0 +/-0.2 kg/cm module Remove the touchpad module from the upper case. WEEE Annex VII Component: Touchpad module Figure 2-38.

  • Page 48: Removing The Lcd B Cover

    Removing the LCD B cover Open the bezel from the left or right inner side as below, then remove the bezel from the LCD cover. WEEE Annex VII Component: Panel WEEE Annex VII Component: Panel Figure 2-39. LCD bezel...

  • Page 49: Removing Easy Tape

    Removing easy tape Pull out easy tape WEEE Annex VII Component: Panel easy tape Figure 2-40.

  • Page 50: Removing The Edp Cable And Camera

    Removing the EDP cable and Camera Removing EDP cable from panel. WEEE Annex VII Component: Panel Figure 2-41. EDP cable G sensor and Camera Remove the edp cable and G sensor board from A cover Figure 2-42. EDP cable G sensor and Camera Remove the ANT cable and G sensor board from A cover.
  • Page 51 Figure 2-43. EDP cable G sensor and Camera Remove the camera module from bezel. Figure 2-44. EDP cable G sensor and Camera NOTE: There is a back adhesive on the back of the camera module. Please remove the camera module from the upper and lower direction Disconnect the CCD cable from camera module Figure 2-45.

  • Page 52: Removing The Antenna

    Removing the Antenna Peel off the antenna copper foil on the LCD gently，then remove the antenna PCBA. Figure 2-46. Antenna NOTE: The antenna copper foil has a detachable Angle in the lower right corner to remove the copper foil...

  • Page 53: Assemble The Camera Module

    Assemble the camera module 1. Assemble the EDP cable CCD connector Figure 2-47. Camera module 2. Assemble the camera module Figure 2-48. Camera module...

  • Page 54: Assemble The Wifi Antenna

    Assemble the WIFI antenna Assemble the WIFI-AUX/Main antenna to the uppercase. Figure 2-49. WIFI antenna As shown in the figure, arrange the ANT cable to the hooks. Figure 2-50. WIFI antenna NOTE: The cable should be fixed in the adhesive area of the antenna...

  • Page 55: Assemble The Edp Cable

    Assemble the EDP cable As shown in the figure, arrange the EDP cable to the hooks. Figure 2-51. EDP cable...

  • Page 56: Assemble Easy Tape

    Assemble easy tape Stick easy tape on Acover . Figure 2-52. easy tape...

  • Page 57: Assemble The Lcd

    Assemble the LCD Assemble the EDP cable to the LCD module. Figure 2-53. LCD Peel off blue protective tape and Assemble LCD to the A cover. NOTE: Put piece of tools to ensure panel locate at correct position Assemble B cover with A cover Figure 2-54.

  • Page 58: Assemble The Touchpad Module

    Assemble the Touchpad module Assemble the touch pad module to the upper case. Figure 2-55. Touch pad module Assemble 2 screws to the upper case Figure 2-56. Touch pad module Table 2-13. Touchpad Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.3mm_D7.5mm_T0.6m Assemble 2.0+/-0.2 kg/cm...
  • Page 59 Do not stick to the melting point The conductive cloth must be attached to the copper zone Figure 2-57. Touch pad module Assemble the TP shading mylar and conductive fabric Figure 2-58. Touch pad module Connect the TP-FFC、 FP-FFC（TP-model with fingerprint ）from the TP-Model，and remove FFC Figure 2-59.

  • Page 60: Assemble The Uppercase

    Assemble the Uppercase Assemble DC-IN CABLE Figure 2-60. Uppercase Assemble 6 screws on the upper case. Figure 2-61. Uppercase Table 2-14. Uppercase screw2 Step Screw Quantity Screw Type Torque/kgfcm M2.5mm*L5.5mm_D4.5mm_T0.8mm_ Replace 3.0+/-0.2 kg/cm Black uppercase...

  • Page 61: Assemble The Mb

    Assemble the MB Assemble the MB to the upper case from right side. Assemble 2 screws to the MB Figure 2-62. MB Table 2-15. MB screw Screw Step Screw Quantity Torque/kgfcm Type Yellow circle: M2.0mm*L2.5mm_D5.0mm_T0.5mm_ Remove the Red circle: 2.0+/-0.2 kg/cm M2.0mm*L4mm_D4.0mm_T0.7m Connect the DC IN cable，EDP Cable from the MB.
  • Page 62 Connect the KB FFC, TP FFC，FPR FFC from the MB. Figure 2-64. MB...

  • Page 63: Assemble The Usb Board

    Assemble the USB board 1. Assemble 2 screws on the USB board. Figure 2-65. USB board USB board Table 2-16. screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L4.0mm_D4.0mm_T Assemble 2+/-0.2 kg/cm 0.7mm_Black USB board 2. Connect the IO FFC connector on the MB and UB. Figure 2-66.

  • Page 64: Assemble The Speaker

    Assemble the speaker 1. Assemble 2 speakers left and right. Figure 2-67. Speaker 2. Insert horn connector and attach acetate cloth. Figure 2-68. Speaker...

  • Page 65: Assemble The Rtc

    Assemble the RTC 1. Assemble Insert Assemble the acetate cloth the RTC; the RTC connector on the MB, then Figure 2-69. RTC Battery...

  • Page 66: Assemble The Thermal Module

    Assemble the Thermal module 1. Assemble the thermal module with both hands from the uppercase. Figure 2-70. Thermal module 2. Assemble 3 screws on the thermal module. Figure 2-71. Thermal module...
  • Page 67 3. Assemble shielding case. Figure 2-72. Thermal module Thermal module Screw Table 2-17. Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L3.0mm_D4.5mm_T0.5mm_ Remove thermal 1.6 +/-0.2 kg/cm Black module...

  • Page 68: Assemble The Fan

    Assemble the FAN 1. Assemble the fan. NOTE: The new fan needs to be affixed to the FAN SINGLE-SIDED CONDUCTIVE CLOTH. FAN SINGLE-SIDED CONDUCTIVE CLOTH Figure 2-73. FAN SINGLE-SIDED CONDUCTIVE CLOTH 2. Assemble the to the MB as shown in picture. Figure 2-74.
  • Page 69 3. Assemble 2 screws on the FAN Figure 2-75. FAN Table 2-18. FAN Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L4.0mm_D4.0mm_T Replace FAN 2.0+/-0.2 kg/cm 0.7mm_Black 4. Connect the fan connector to the MB Figure 2-76. FAN...

  • Page 70: Assemble The Wlan Module

    Assemble the WLAN module Assemble the WLAN module. Figure 2-77. WLAN module Assemble 1 screw on the WLAN module. Figure 2-78. WLAN module Table 2-19. WLAN Screw Step Screw Quantity Screw Type Torque/kgfcm M2.0mm*L2.0mm_D5.0mm_T0.6mm_ Remove 1.7+/-0.2 kg/cm Black WLAN...
  • Page 71 Connect the WLAN cable connectors on the WLAN module, and assemble 1pcs Acetate Tape on the Antenna. Please notice the color and position. Figure 2-79. WLAN cable...

  • Page 72: Assemble The Ssd

    Assemble the SSD Assemble SSD to MB. Figure 2-80. SSD Assemble 1 screw to SSD. Figure 2-81. SSD Table 2-20. SSD Screw Step Screw Quantity Screw Type Torque/kgfcm Replace M2.0mm*L2.0mm_D5mm_T0.5mm_ Black 1.7 +/-0.2 kg/cm...

  • Page 73: Assemble The Battery

    Assemble the Battery Assemble battery into C cover. Figure 2-82. Battery Assemble two screws on the uppercase. Figure 2-83. Battery Assemble BAT cable into MB...
  • Page 74 Figure 2-84. Battery Table 2-21. Battery Screw Step Screw Quantity Screw Type Torque/kgfcm Replace M2.0mm*L4.0mm_D4.0mm_T0.7mm_Black 2.0+/-0.2 kg/cm battery stick tape on BAT conn to fix cable more stable . Figure 2-85. Battery...

  • Page 75: Assemble The Lower Case

    Assemble the Lower case 1. Close the Lower case as shown in picture. Figure 2-86. Lower case 2. Use TORX screwdriver to assemble 10 screws to the lower case. Figure 2-87. Lower case Table 2-22. Lower case Screw Step Screw Quantity Screw Type Torque/kgfcm...

  • Page 76: Chapter 3

    CHAPTER 3 Troubleshooting...

  • Page 77: Troubleshooting

    Troubleshooting Introduction This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.. Introduction tips This computer incorporates an advanced design that delivers on-screen error message reports to help you solve problems.

  • Page 78: Error Messages

    Error messages If you receive an error message, note the message and take the corrective action. The following table lists the error messages in the alphabetical order together with the recommended course of action. Table 1-1. Error Messages Error Messages Error Messages Corrective Action CMOS battery bad...

  • Page 79: General Information

    NOTE: NOTE: The diagnostic tests are intended for Acer products only. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain as much detailed information as possible about the problem.

  • Page 80: Power On Issues

    Power On Issues If the system does not power on, perform the following, one at a time, to correct the problem. Do not replace a non-defective FRU: Figure 3-1. Power On Issue...
  • Page 81 Computer Shuts Down Intermittently If the system powers off at intervals, perform the following. 1. Press “Power Button” 10 seconds, when Keyboard Backlight on, release keys Makes sure the power cable is properly connected to the computer and the electrical outlet 3.

  • Page 82: No Display Issues

    No Display Issues If the Display does not work, perform the following, one at a time. Do not replace a non-defective FRU: Figure 3-2. No Display Issue...
  • Page 83 No POST or Video If the POST or video does not appear, perform the following, one at a time. 1. Make sure that internal display is selected. Switching between internal and external by pressing Fn+F5. Reference Product pages for specific model procedures. 2.
  • Page 84 Abnormal Video If the video appears abnormal, perform the following, one at a time. Boot the computer. ⚫ If permanent vertical/horizontal lines or dark spots appear in the same location, the LCD is faulty and should be replaced. Refer to Disassembly Process. ⚫...

  • Page 85: Lcd Failure

    LCD Failure If the LCD fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 3-3. LCD Failure...

  • Page 86: Internal Speaker Failure

    Internal Speaker Failure If the Internal Speaker fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 3-5. Internal Speaker Failure...
  • Page 87 Sound Problems Perform the following, one at a time. Boot the computer.     2. Navigate to Start Control Panel System and Maintenance System Device Manager. Check the Device Manager to determine that: ⚫ The device is properly installed ⚫...

  • Page 88: Can't Charge Failure

    Can’t Charge Failure If the battery can’t charge perform the following, one at a time. Figure 3-6. Microphone Failure    Check that the microphone is enabled. Navigate to Start Control Panel Hardware and Sound Sound and select the Recording tab. 2.

  • Page 89: Usb Failure

    USB Failure If the USB fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 3-7. USB Failure...

  • Page 90: Wlan Failure

    WLAN Failure If the WLAN fails, perform the following, one at a time. Do not replace a non-defective FRU. Figure 3-8. WLAN Failure...

  • Page 91: Keyboard Failure

    Keyboard Failure If the Keyboard Unit fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 3-12. Keyboard Failure...

  • Page 92: Type-C Failure

    Type-c Failure If the Type-c Unit fails, perform the following, one at a time. Do not replace a non-defective FRU: Figure 3-10. Type-c Failure...

  • Page 93: Other Functions Failure

    1. Remove power from the computer. 2. Visually check the components for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: ⚫ Non-Acer devices ⚫ Keyboard, mouse, and other external devices ⚫...

  • Page 94: Chapter 4

    CHAPTER 4 FRU List...

  • Page 95: Fru (Field Replaceable Unit) List

    DIFFERENT part number code from those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list provided by the regional Acer office to order FRU parts for repair and service of customer machines.

  • Page 96: Exploded Diagrams

    Exploded Diagrams...
  • Page 97 Item Description Item Description B cover Fan Conductive tape Panel EDP cable Fan Conductive tape Antenna TP Shielding Mylar Cable routing black tape A cover KB MEM over fold_Mylar TP Mylar Battery TP PCBA MB TO UB FFC TP frame FP FFC TP FFC C cover...

  • Page 98: Fru List

    FRU List NOTE: This list is for reference only, please contact Acer local service to order the correct replacement part and availability Table FRU list CATEGORY Pictures Acer Description Adapter Chicony Power A090A145P 90W 3PHY (1.1x3.0x7.7) ADAPTER 19V/4.74A Black TCO9.0, PCR 50% Battery SIMPLO Typ.53Wh 4700mAh 3S1P AP23A7L...
  • Page 99 CABLE ANTENNA MAIN/AUX CABLE FFC CABLE FINGERPRINT Wireless LAN Intel Wi-Fi 6E BT5.3 AX211.NGWG.NV Intel 2x2 M.2 WiFi Module 2230 CNVi GFP2 No vPro BOARD BOARD I/O TOUCHPAD MODULE GRAY CAREWE NC.24611.09F TOUCHPAD MODULE GRAY ELANTEC NC.24611.09K POINT TOUCHPAD MODULE GRAY W/FINGERPRINT ELANTEC DEVICE NC.24611.OAB TOUCHPAD MODULE GRAY W/FINGERPRINT CAREWE...
  • Page 100 Bezel LCD BEZEL Camera CHICONY FHD FF CKFKF31-1 OV2740 SPCA2093N 1L4C066F2 (w/BG) ZTS6735 USB 3.2T TNR Camera Camera Tech-Front FHD Camera YHVA-1 OV2740(COB) RTS5856W 1L4C066F2(BG) ZTS6735 3.2T TNR CASE/COV ER/BRACK LOWER CASE GRAY ASSEMBLY KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE NBL QV05T_A40B 99KS US International NK.I1513.37J;NK.I151S.14R;NK.I151B.08V;NK.I1517.19L KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE NBL...
  • Page 101 NK.I1513.37T;NK.I151S.150;NK.I151B.094;NK.I1517.19V KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE NBL QV05T_A40B 100KS French NK.I1513.37U;NK.I151S.151;NK.I151B.095;NK.I1517.19W KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE NBL QV05T_A40B 100KS German NK.I1513.37V;NK.I151S.152;NK.I151B.096;NK.I1517.19X KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE NBL QV05T_A40B 100KS Hungarian NK.I1513.37W;NK.I151B.097;NK.I151S.153;NK.I1517.19Y KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE NBL QV05T_A40B 100KS Italian NK.I1513.37X;NK.I151S.154;NK.I151B.098;NK.I1517.19Z KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE NBL...
  • Page 102 NK.I1513.36G;NK.I1517.18J;NK.I151B.07T;NK.I151S.13P KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE BL QV05P_A40EWL 99KS Thailand NK.I1513.36K;NK.I1517.18M;NK.I151B.07W;NK.I151S.13S KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE BL QV05P_A40EWL 99KS US International w/ Hebrew NK.I1513.36M;NK.I1517.18P;NK.I151B.07Y;NK.I151S.13U KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE BL QV05P_A40EWL 99KS Ukrainian NK.I1513.36H;NK.I1517.18K;NK.I151S.13Q;NK.I151B.07U KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE BL QV05P_A40EWL 99KS Persian NK.I1513.36J;NK.I1517.18L;NK.I151S.13R;NK.I151B.07V...
  • Page 103 QV05P_A40EWL 100KS Sweden NK.I1513.375;NK.I1517.197;NK.I151S.14C;NK.I151B.08G KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE BL QV05P_A40EWL 100KS Swiss/G NK.I1513.376;NK.I1517.198;NK.I151S.14D;NK.I151B.08H KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE BL QV05P_A40EWL 100KS Turkish NK.I1513.377;NK.I151S.14E;NK.I1517.199;NK.I151B.08J KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE BL QV05P_A40EWL 100KS UK NK.I1513.378;NK.I151S.14F;NK.I151B.08K;NK.I1517.19A KEYBOARD ASSY GRAY COPILOT W/ UPPER CASE BL QV05P_A40EWL 103KS Japanese NK.I1513.379 Mainboard A13-51GM C5120U 8GB GN20-S7-B 4GB...
  • Page 104 Memory SAMSUNG SO-DIMM DDRV 5600 8GB M425R1GB4PB0- CWM LF+HF 14nm P die Memory HYNIX SO-DIMM DDRV 5600 8GB HMCG66AGBSA LF+HF 1anm, A-die 1Rx16 MISCELLAN SHIELDING MEM EOUS CONDUCTIVE TAPE TOUCHPAD MISCELLAN EOUS MISCELLAN MYLAR TOUCHPAD SHADING EOUS MISCELLAN INSULATING TAPE_20 MM*8 MM*0.1 MM EOUS MISCELLAN CONDUCTIVE CLOTH_36 mm*12.5 mm*0.05 mm_Acetate...
  • Page 105 SCREW SCREW_M2.0X4.0-C*4.7 MM_0.7 MM_4 MM_BLACK...

  • Page 106: Chapter 5

    CHAPTER 5 Online Support Information...

  • Page 107: Software Update

    Upgrading the system BIOS incorrectly, or intermittence of the system BIOS update process could harm the product. NOTE System BIOS upgrades or downgrades, if not performed by an Acer Service Center or authorized Service Partner, are at own risk. To update Drivers Run Windows Update in order to get the latest drivers from Acer ⚫...

  • Page 108: Software Recovery

    NOTE In the event of not being able to create a Factory Default recovery media, it is possible to obtain a copy of the recovery media through Acer Customer Service (http://www.acer.com/support) This is not a free of charge service.

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