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Canon imageFORMULA DR-G2140 User Manual
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Canon imageFORMULA DR-G2140 User Manual

Canon imageFORMULA DR-G2140 User Manual

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Summary of Contents for Canon imageFORMULA DR-G2140

  • Page 1 User Manual • Please read this manual before operating this scanner. • After you finish reading this manual, store it in a safe place for future reference.
  • Page 2 The following name may be provided for the safety regulations in each equipment. sales region of the Document Scanner. Canon U.S.A. Inc. DR-G2140: Model 6130020/6130130 ONE CANON PARK, MELVILLE, NY 11747, U.S.A. DR-G2110: Model 6130030/6130140 Tel. No. (800)652-2666 DR-G2090: Model 6130040...
  • Page 3 This is not an exhaustive list. • QR Code is a registered trademark of DENSO WAVE Canon is not responsible for how this scanner is used by an individual. INCORPORATED in Japan and in other countries. Please note that certain intellectual property is protected by copyright •...
  • Page 4 CONSEQUENTIAL DAMAGES OF ANY NATURE, OR LOSSES OR EXPENSES RESULTING FROM THE USE OF THIS MATERIAL. CANON ELECTRONICS INC. IS NOT LIABLE FOR THE STORAGE AND HANDLING OF DOCUMENTS SCANNED WITH THIS PRODUCT, OR THE STORAGE AND HANDLING OF RESULTING SCANNED IMAGE DATA.

  • Page 5: Introduction

    Introduction Thank you for purchasing the Canon imageFORMULA DR-G2140/ Hint DR-G2110/DR-G2090. If you are using Windows, the User Manual (electronic manual) will be Please read the following manuals carefully and familiarize yourself registered to the following location when the software is installed.

  • Page 6: Symbols Used In This Manual

    The following is an example in a certain OS. This may differ depending Symbols Used in This Manual on the OS you are using. The following symbols are used in this manual to explain procedures, restrictions, handling precautions, and instructions that should be observed for safety.

  • Page 7: Table Of Contents

    Table of Contents Introduction ................. 5 Detecting a Document Double Feed ........49 Count the Number of Document Sheets ....... 52 Symbols Used in This Manual............6 Assigning a Function to the Function Key ....55 Before Using the Scanner......9 User Mode Operations .......
  • Page 8 Attaching the Separation Pad (Retard Roller Cover) ..118 Setting Tool ..............93 Imprinter Ink Cartridge Replacement and What is Canon imageFORMULA Driver Setting Tool? ..93 Cleaning ..............119 Start-up of the Canon imageFORMULA Driver Setting Tool ..................94 About the Imprinter..............

  • Page 9: Before Using The Scanner

    10 GB or more available space required for interfaces, even if present as standard equipment on the computer. installation of all software For details, consult your local authorized Canon dealer. USB interface: USB3.1 Gen1/USB2.0 • Scanning speeds are lower if your computer’s standard USB Monitor: Resolution of 1024 ×...

  • Page 10: Connecting To A Computer And The Power

    Connecting to a Computer and the Power Connect the scanner to the computer and the power supply. The Power Supply Connection scanner can be connected to a USB port or LAN port on the computer. IMPORTANT Connect the supplied power cord into the power Before connecting the scanner to the computer, verify that the power connector on the back of the scanner.

  • Page 11: Connecting To A Computer

    Connecting to a Computer The scanner supports either USB connection or wired LAN connection. Type B The scanner automatically recognizes the connection method when the USB cable or the LAN cable is connected. IMPORTANT Type A • This connection method remains effective until the power to the scanner is turned off.
  • Page 12 Connecting via wired LAN Use a LAN cable to connect the scanner to a wired LAN router. IMPORTANT • The computer needs to be connected to the router via wired or wireless LAN. • The router and LAN cable are not included, and must be provided separately.

  • Page 13: Turning The Power On

    Turning the Power ON The power of the scanner can be turned ON and OFF with the power Hint switch on the front of the scanner. • When connected with the USB cable, the following message balloon appears on the task bar when the scanner's power switch Make sure that the scanner and computer are connected is turned on the first time.

  • Page 14: Turning Off The Power

    The scanner’s auto power off setting is enabled by default, and the scanner will turn off automatically if it is not operated for 4 hours. To override this setting, please see "About the Canon imageFORMULA Driver Setting Tool" on p.

  • Page 15: Important Safety Instructions

    Important Safety Instructions To ensure the safe operation of this scanner, be sure to read the safety warnings and precautions described below. ● Avoid installing the machine in direct sunlight. If this is unavoidable, Installation Location use curtains to shade the scanner. ●...

  • Page 16: Power Supply

    ● If you have any questions regarding the power supply, contact your scanner. local authorized Canon dealer or service representative for further information. Handling Moving the Scanner WARNING ●...
  • Page 17 ● Do not allow water or flammable substances (alcohol, paint thinner, power switch OFF, and disconnect the power plug from the power outlet. Then, contact your local authorized Canon dealer or service benzene, etc.) to spill into the scanner, as this may result in a fire or representative to have the unit serviced.

  • Page 18: Disposal

    To ensure safe handling, be sure to observe all safety precautions. Disposal When disposing of the scanner, be sure to follow all local ordinances and laws, or consult with your local authorized Canon dealer or service representative.

  • Page 19: Features Of The Scanner

    Features of the Scanner The main features of the scanner are described below. ● Adjustable Document Feed Tray Scanner Features The position of the Document Feed Tray can be adjusted according ● Variety of Scanning Modes to the number of document sheets to be loaded. "Preparing the The scanner is equipped with the following scanning modes.
  • Page 20 ● Double feed detection by length Detection Functions The scanner stops feeding when a double feed is detected by ● Auto Color Detection comparing document page lengths. "Double Feed" (See p. 63) Automatically detects whether scanned documents are color, * Based on the length of the first document page, the scanner grayscale, or black and white.
  • Page 21 ● Color Unevenness Reduction Function ● Binding Hole Removal You can control or reduce the color irregularity at the time of the Erases shadows that appear on scanned images from binding scan. holes on the document. ● Document orientation The text orientation on each fed page is detected, and the scanned Monthly Report Monthly Report image is rotated in 90-degree increments as necessary to match.
  • Page 22 ● Folio Scan ● Background smoothing Documents that are too large to fit in the feeder inlet can be folded Processes scanned images to smooth the background. It can be and scanned on both sides, with the images then combined into a used when [Detect automatically], [256-level Gray], or [24-bit Color] single image.
  • Page 23 Option ● Imprinter Use to print on scanned documents.

  • Page 24: Names And Functions Of Parts

    Names and Functions of Parts Front View A Upper Unit Open when cleaning the rollers or clearing paper jams. (See p. 103) B Imprinter Cover Open when replacing the ink cartridge for the optional imprinter or when cleaning the imprinter. (See p.
  • Page 25 Front View (with Document Feed and Eject Trays extended) F Document Eject Tray Extension Open the Document Eject Tray Extension to prevent documents from falling off of the Document Eject Tray. (See p. 38) G Document Eject Stopper Adjust to fit the length of documents, to avoid document spillage. (See p.
  • Page 26 Back View Operation Panel A Ventilation Holes (Exhaust Fan) Exhausts heat from inside the scanner. B Power Connector Connect the supplied power cord here. (See p. 10) C USB Connector (Type B) A Display Panel Connect the supplied USB cable here. (See p.
  • Page 27 E Function Key Display panel examples Executes the assigned function. (See p. 55) The information displayed on the display panel changes depending on the status of the scanner. F OK Key The following are representative examples. Selects the user mode, and accepts settings. ●...
  • Page 28 ● Menu Screen (Stop) Key (Menu) Key (Job) Key (Back) Key (Function) Key D Display count area Displays the number of documents that have been scanned. ● Jobs Screen When the Jobs screen is displayed, pressing the Menu key displays the Menu screen.
  • Page 29 When an error occurs, error code, and error details are displayed. ● About the Function Key The following functions can be assigned to the Function key with the Canon imageFORMULA Driver Setting Tool. "Assigning a Function to the Function Key" (See p. 55) •...

  • Page 30: Basic Operation

    Basic Operation Documents This scanner can scan documents ranging in size from business cards Hint and checks up to A3 size, and documents of the following sizes and Continuous feeding feeds document pages from the Document paper thicknesses can be used depending on the paper feed method. Feed Tray one by one by the feed and retard rollers until the Size batch of documents has been scanned.
  • Page 31 • Scanning the following types of documents can cause a paper jam or malfunction. To scan such a document, make a photocopy of the document and then scan the photocopy. There are creases or fold Carbon paper. lines. There are curls. The surface is coated.

  • Page 32: Document Feed And Eject Tray Preparation

    Document Feed and Eject Tray Preparation Before scanning, prepare the Document Feed and Eject Trays for the desired paper size. Setting with the Scanner Driver Preparing the Document Feed Tray By default, the height of the Document Feed Tray is set by the scanner driver.
  • Page 33 Setting by User Mode This procedure sets the height of the Document Feed Tray by the User Mode. To make this setting in the User Mode, first allow it by the Canon imageFORMULA Driver Setting Tool. "Configuring Scanner Driver Settings" (See p. 59) Hint The [500 sheets] setting is not available in the DR-G2090.
  • Page 34 Document Guides Check the setting. Slide the document guides to match the document width. [500]: to load up to 500 sheets [300]: to load up to 300 sheets [100]: to load up to 100 sheets Hint The [500] setting is not available in the DR-G2090. Press the ▲▼...

  • Page 35: Adjusting The Document Guides

    Document Feed Tray Extension/Wire Adjusting the Document Guides Extend as needed to fit the document length. The document guides normally extend the same distance left and right from the center of the feed tray, so that documents are centered at the feeder inlet.
  • Page 36 Place the document. Lock the right document guide (1), and unlock the left document guide (2). Lock the left document guide (1), then slide the right document guide to the right edge of your documents (2). Slide the left document guide to the left edge of your documents.
  • Page 37 Resetting the Document Guides Lock the left document guide (1), and unlock the right To reset the guides so that they are equidistant from the center, document guide (2). perform the following procedure to spread the guides to the left and right as far as they can go.

  • Page 38: Preparing The Document Eject Tray

    Preparing the Document Eject Tray Unlock the left document guide. The Document Eject Tray includes two Document Eject Guides, the Eject Tray Extension and Eject Paper Stopper, to be adjusted to fit the width and length of your documents. Document Guides Slide the Document Eject Guides to fit the width of your documents.
  • Page 39 Document Eject Tray Extension When LTR/A4-size documents are loaded, close the Document Eject Tray Extension and raise the Document Eject Stopper. When A3-size Open the Document Eject Tray Extension when documents may eject documents are loaded, open the Document Eject Tray Extension and beyond the Document Eject Tray.

  • Page 40: Document Feeding Methods

    Document Feeding Methods Two document feeding methods are available: continuous feeding, which feeds documents automatically from the Document Feed Tray by the pickup roller; and manual feeding, which requires manually feeding one document at a time for transport by the feed roller, while the pickup roller is disabled.
  • Page 41 Continuous manual feeding mode IMPORTANT Enable the Continuous Manual Feeding Mode from the User Mode • Because pages are not separated by the retard roller during when document pages do not separate properly using Continuous manual feeding, a paper jam will occur if multiple pages are fed Feeding.
  • Page 42 Setting with the Scanner Driver Select the [Manual feed mode] check box. By default, the continuous manual feeding mode have to be set by the With selected: Disables the Pickup Roller so that loaded scanner driver. documents have to be hand fed for transport by the Feed Roller one page at a time.

  • Page 43: Scanning Documents Larger Than A3

    Folio Scan enables you to scan documents that are larger than A3 and To make this setting in the User Mode, first allow it by the Canon therefore do not fit in the feeder. To use the function, fold the imageFORMULA Driver Setting Tool.
  • Page 44 Open the scanner driver's setting screen. (See p. 73) Set [Feeding Option] on the [Feeding] tab to [Manual Feeding]. (See p. 40) Set [Page Size] on the [Basic] tab to a size that is half that of the paper to be actually scanned, and set [Scanning Side] to [Folio].

  • Page 45: Scanning With Carrier Sheets

    Scanning with Carrier Sheets Place the document with the folded edge facing right. To scan without damaging documents or contaminating the rollers and feed path with documents such as carbon paper, insert each document sheet into an optional carrier sheet before loading it in the scanner.
  • Page 46 CAUTION Insert the document into the carrier sheet. If the document is not placed properly inside the carrier sheet, You can set up to three Carrier sheets at a time in the scanner. you may get a document jam or not get a scan image as intended.

  • Page 47: Long Document Scanning

    Long Document Scanning Click the [Long Document Mode] tab and specify the Long mode. Setting the scanner to the Long Document Mode enables scanning Depending on the length of the document, select [Long Document documents up to 5,588 mm long (220") (or up to 3,000 mm (118.11") Mode (1000 mm)], [Long Document Mode (3000 mm)], or [Long with the DR-G2090).
  • Page 48 The [Long Document (5588mm)] setting is not available in the DR-G2090. The Long Document Mode can be set from User Mode. To make this setting in the User Mode, first allow it by the Canon imageFORMULA Driver Setting Tool. "Configuring Scanner Driver Press [OK] to accept.

  • Page 49: Detecting A Document Double Feed

    • If a sheet is loaded at a skewed angle when scanning long Detecting a Document Double Feed documents, it may be damaged by contacting both sides of the feed path. Be careful to place the document so that it is not This scanner includes a function to detect document double feeds.
  • Page 50 Setting procedure To also use the double feed detection ignore function, open the [Others] tab, select the [Rapid recovery system] Open the scanner driver's setting screen. (See p. 73) check box, and click the [Setting] button. The [Rapid Recovery System Settings] dialog box opens. Open the [Error Detection] tab.
  • Page 51 When using the double feed detection ignore function Click the [OK] button to close the settings screen. If a document double feed is detected during scanning, document feeding stops when the double fed documents are ejected. The IMPORTANT following error is displayed in the operation panel. •...

  • Page 52: Count The Number Of Document Sheets

    Buttons of Count the Number of Document Operation [Rapid Recovery Description Panel Keys Sheets System] Screen This function counts the number of document sheets before scanning. Saves the preview image as a [SAVE & OK Key scanned image and scans the CONTINUE] Count-Only Mode rest of the document.
  • Page 53 Hint Click the [OK] button to close the settings screen. To stop document feeding, press the Stop key. Set the counter in the Count-Only Mode. (See p. 52) Verify Scan Hint The scanner compares the document page count obtained from the The document page count can be specified by using the count Count-Only Mode (or entered manually) with the actual count of obtained from the Count-Only mode or by pressing the...
  • Page 54 Press the ▲▼ keys to select [Count Clear], and press [OK]. Count-Only Mode is enabled. Hint If "Count Clear" is assigned to the Function key, press the Function key to reset the counter. "Assigning a Function to the Function Key" (See p. 55) Press the ▲▼...

  • Page 55: Assigning A Function To The Function Key

    By pressing the Function key, you can enable/disable the assigned function. IMPORTANT A USB connection is required to make this setting with the Canon imageFORMULA Driver Setting Tool. When connected via wired LAN, making this setting with the Canon imageFORMULA Driver Setting Tool is ineffective.
  • Page 56 Select the function to assign to the Function key from the [FUNCTION] list on the [Button control] tab sheet. Click the [OK] button to close the settings screen.

  • Page 57: User Mode Operations

    User Mode Operations About User Mode The User Mode provides the user with the capability to change certain scanner functions. The menu hierarchy and menu items that can be selected are as User Mode Operating Procedure follows. User Mode operations are controlled by the following procedure. First hierarchy Second hierarchy Third hierarchy Hint...
  • Page 58 First hierarchy Second hierarchy Third hierarchy First hierarchy Second hierarchy Third hierarchy Double Feed — Total Scan — Separation Force — Image Sensor LED — Separation Off On/Off (continuous manual Feed Cleaning Sheet — Roller Rotating Time feeding) Pick Roller Kit —...

  • Page 59: Configuring Scanner Driver Settings

    MAC Address IMPORTANT The LAN setting screens are displayed Network A USB connection is required to make this setting with the Canon in the following order. imageFORMULA Driver Setting Tool. When connected via wired LAN, DHCP (Off) → IP LAN Setting making this setting with the Canon imageFORMULA Driver Setting Address →...
  • Page 60 On the [Control] tab sheet, click the [Setting] button for Change the setting method on the [Settings change [Hardware]. method] tab sheet. The Hardware Settings dialog box opens. • To make setting with the scanner, select [on Scanner panel]. • To make setting with the scanner driver, select [on PC].
  • Page 61 Hint The menu item names in the Canon imageFORMULA Driver Setting Tool and those in the scanner correspond as follows. Driver Setting Tool Menu Item Scanner Menu Item Name Name Long Document Mode (Max Long Document Mode Document Length) Long Document Mode...

  • Page 62: User Mode Functions

    User Mode Functions The User Mode has the following functions. Enables the File Separation function, and icon appears. When Separation Off scanning documents in multiple batches, batch file separation occurs each time you load the next batch and resume scanning. In order to use this function, [Panel] must first be selected for [Batch Separation] on the [Others] tab sheet in the scanner driver.

  • Page 63: Scan Setting

    Auto Power Off Hint Sets the Auto Power Off Function. Key repeat is effective in the following situations. When set to [On], the Auto Power Off Function automatically turns off • When using the Job Function the power supply after four hours without scanning or other operation. •...
  • Page 64 Separation Force Staple Detection If double feeding or a paper jam occurs, consider changing the Set the Staple Detection sensitivity level. Separation Mode. High Sensitivity: High Staple Detection sensitivity. High Separation Mode: Use when high friction between fed sheets Normal: Normal Staple Detection sensitivity. makes their separation difficult.

  • Page 65: Count Only

    Speed Dust Detection Sets the document feeding speed in the Long Document Mode. Sets whether to detect dust in the scanning unit. Normal: Documents are fed at normal speed. On (Message & Interrupt): When dust is detected in the scanning Slow: Documents are fed at low speed.

  • Page 66: Count Clear

    Staple Detection Imprint Test Enable/disable staple detection in Count Only Mode. On: Staple detection is enabled in Count Only Mode. Off: Staple detection is disabled in Count Only Mode. Start When [Start] is selected, the documents are fed and counting is started.

  • Page 67: Maintenance

    Cartridge Ink Maintenance The amount of remaining cartridge ink is displayed. This is displayed only when the optional Imprinter is installed. IMPORTANT The amount of remaining cartridge ink displayed is an approximation and may differ from the actual amount remaining. Image Sensor On Time Displays the total lighting time of the image sensor.

  • Page 68: Network

    The LAN setting screens are displayed in the following order. Network Select On LAN Setting Back key This menu item is displayed only on network models. Select the menu items below to check/change network settings. Back key Select Off LAN Information The following network information stored in the scanner is displayed.
  • Page 69 IMPORTANT • If the entered IP address is "0.0.0.0", "255.255.255.255", "127.xxx.xxx.xxx", or "169.254.xxx.xxx", a warning screen is displayed and the entry is rejected. • If the entered subnet mask is not a contiguous left-justified value, a warning screen is displayed and the entry is rejected. •...

  • Page 70: Scanning Methods

    Scanning Methods Selecting a Scan Job This scanner's scan methods include the "job function", which executes scanning by operation panel operation. About the Job Function Press Start. Scanning starts. The job function selects and executes jobs (favorites) that have been registered with CaptureOnTouch by pressing the Job key on the Executing Jobs (with LAN connection) operation panel.
  • Page 71 Press the ▲▼ keys to select the job. Press Start. Scanning starts.

  • Page 72: Scanning With Captureontouch

    Scanning with CaptureOnTouch What is CaptureOnTouch? CaptureOnTouch is a scanning application that enables you to scan a document with a simple operation merely by selecting the screen panel. For details about the operations and functions, see the help of CaptureOnTouch.

  • Page 73: Setting The Scanner Driver

    Setting the Scanner Driver When you load the driver for the first time, the selected scanner and a [Basic] tab dialog for selecting the default paper size are displayed. Hint • These settings will apply when [Default] is clicked in the ISIS driver dialog box.
  • Page 74 [Image processing] tab [Brightness] tab Set the processing method for scanned images. [Image control] tab Adjust the brightness and contrast of scanned images. In addition, you can also click [Gamma] and set the gamma correction value for scanned images. Set the image control method for the scanned image.
  • Page 75 [Feeding] tab [Others] tab Configure special scan method and image processing settings. Specify scanner operations related to document feeding. [Imprinter/Addon Dialog] tab [Error Detection] tab Configure add-ons for scanned images. Also, when the optional Set the items to be detected as errors during the scan. Imprinter Unit is attached to the scanner, configure imprinting.

  • Page 76: Setting Basic Scanning Conditions

    User's Guide Informs you about the settings changed automatically by the driver. Color mode In addition, displays the image for which settings were currently made, in the illustrations. Select the scanning mode. Setting Basic Scanning Conditions This section provides an overview of the basic setting items that are the minimum requirements when configuring the scanner settings.
  • Page 77 • [Active Threshold] is intended for batch processing various kinds of Dots per inch documents at once, such as those with thin (light) text or stains. For Select the scanning resolution. example, you can batch process documents such as photocopies at once.
  • Page 78 Scanning Documents of Unregistered Specifying the Scan Area Page Sizes Configure the following settings when you want to specify the area of the document to be scanned. You can register an unregistered paper of non-standard size with a name, as a custom paper size. Specifying an area Click the [Setting] button of [Page Size] in the [Basic] tab, to display To scan one area of a larger document, click [Setting] on [Page Size]...
  • Page 79 Configuring Scanner Settings According When you want to enhance contours in images Adjust the edge emphasis setting on the [Image control] tab. to Purpose Set the scanning conditions according to the scanning purpose. When you want to delete the images of the blank pages in two-sided documents Set the scanning side setting to [Skip Blank Page] on the [Basic] tab to delete the images of the blank pages in the document.
  • Page 80 When you want to clearly show thin lines Hint Select the [Emphasize thin line] check box in the [Image control] tab. Moire reduction can be enabled when the resolution is 300 dpi or less, and [High Speed Moire Reduction] is displayed when the resolution is 240 dpi or less.
  • Page 81 To thicken lines and text in scanned images When you want to enhance text that is difficult to read because of factors such as the background of the Drag the [Character Emphasis] slider in the [Image processing] tab to make lines and text in the scanned images thicker or thinner. scanned document Select [Advanced Text Enhancement], [Advanced Text Enhancement II], or [Active Threshold] for the color mode setting on the [Basic] tab...
  • Page 82 • [Active Threshold] is intended for batch processing various kinds of When you want to match the orientation of images to the documents at once, such as those with thin (light) text or stains. For text when scanning a mixture of pages with different text example, you can batch process documents such as photocopies at orientations once.
  • Page 83 • Set [Batch Separation] on the [Others] tab to [Auto]. When you want to use batch separation for scanning When [Batch Separation] is set to [Auto], the batch is separated after When you want to divide and scan a document, you can separate a the next document is placed and scanning is continued.
  • Page 84 Items that can be set [Color mode] and [Dots per inch] (excluding [Basic] tab [Auto-detection] for both) [Brightness] tab [Brightness] and [Contrast] [Image processing] [Color drop-out] and [Character Emphasis] [Image control] tab [Edge emphasis] [Feeding] tab None (all disabled) [Error Detection] None (all disabled) [Others] tab None (only [Use MultiStream] is enabled)
  • Page 85 To scan barcodes When you want to save a scanner driver setting After installing the Barcode Module, you can scan barcodes on When you finish configuring a setting, click the [Save] button of [User documents. Click the [Barcode] button on the [Others] tab to configure Preference] to save the setting.
  • Page 86 Function Restrictions Depending on Color Mode Setting Some of the setting items in each of the driver tabs are disabled as follows depending on the setting for [Color Mode] on the [Basic] tab. [Brightness] tab [Image processing] tab Setting value Contrast [Character Setting value...
  • Page 87 [Image control] tab Prevent Bleed Color Edge Background Erase Emphasize Reverse Setting value Through/Remove Erase Dot Unevenness emphasis smoothing Notch thin line Image Background Reduction Detect automatically Black and White Error Diffusion Advanced Text Enhancement Advanced Text Enhancement II Active Threshold 256-level Gray 24-bit Color (O: Available for setting, X: Not available for setting, or auto)
  • Page 88 [Others] tab Setting value Prescan Detect automatically Black and White Error Diffusion Advanced Text Enhancement Advanced Text Enhancement II Active Threshold 256-level Gray 24-bit Color (O: Available for setting, X: Not available for setting, or auto)

  • Page 89: More Advanced Scanning Methods (Batch Separation)

    More Advanced Scanning Methods (Batch Separation) IMPORTANT Batch Separation (Insert blank page) • When [Simplex] is selected in [Scanning Side], blank pages on the Recognizes blank pages as batch separators and performs batch scanned side will be recognized as separators. When [Duplex], separation (automatic file separation) when documents containing [Skip blank page], or [Folio] is selected in [Scanning Side], blank pages are scanned.

  • Page 90: Batch Separation Using Patch Code Sheets

    Sheets Print patchcode with a printer. This scanner supports batch separation (automatic file separation) Click [Start] – [Canon DR-G2000 Series] and then select functions by using patchcodes. [Patchcode] from the menu. By tucking patchcode sheets supplied with this scanner into a Patchcodes can be printed in A4 and letter (LTR) sizes.
  • Page 91 The following is an example in a certain OS. This may differ IMPORTANT depending on the OS you are using. • Patchcodes must be printed in their normal size. If patchcodes are enlarged or reduced, they may not be recognized correctly. •...
  • Page 92 Place the documents in the scanner after inserting the Open the scanner driver settings screen and select patchcode sheet in front of the page that separates the [Patchcode] in [Batch Separation] on the [Others] tab. files. Insert the patchcode sheets at the beginning of documents to change file...

  • Page 93: About The Canon Imageformula Driver Setting Tool

    IMPORTANT settings. A USB connection is required to make this setting with the Canon Canon imageFORMULA Driver Setting Tool consists of the following imageFORMULA Driver Setting Tool. When connected via wired LAN, tabs.

  • Page 94: Start-Up Of The Canon Imageformula Driver Setting Tool

    Start-up of the Canon imageFORMULA Driver Setting Tool Click the Start button, then click [All Programs] – [Canon DR-G2000 Series] – [Canon imageFORMULA Driver Setting Tool], in that order. Canon imageFORMULA Driver Setting Tool will start. The following is an example in a certain OS. This may differ depending...

  • Page 95: Web Menu

    Displaying the Scanner's Web Menu up the network when connecting to a wired LAN, and to configure various Web services. Scanner settings can be configured using a Web browser. Open the Canon imageFORMULA Driver Setting Tool's Settings screen. (See p. 94) IMPORTANT •...
  • Page 96 If the administrator’s password has already been changed on the Select the scanner from the list, and click [Properties]. Web menu, input that password. The scanner’s Web page opens, and the login screen is displayed. IMPORTANT To ensure security, we recommend changing the administrator password without leaving it as shipped from the factory.

  • Page 97: Web Menu Pages

    Web Menu Pages Click [Login]. The [Device information] screen appears. When you click the items on the left menu, the following pages are displayed. Scanner Name Setting: Displays the scanner name. Network Setting: Configures the network settings. mDNS Setting: Configures the mDNS settings. Password Setting: Configures the administrator password used to log into the Web menu.

  • Page 98: Web Menu Settings

    Web Menu Settings This section describes the setting items on each of the Web menu pages. Scanner Name Setting Network Setting If you click [Scanner Name Setting] on the left menu, the page below If you click [Network Setting] on the left menu, the page below is is displayed.

  • Page 99: Mdns Setting

    Default mDNS Setting Item Description Value If you click [mDNS Setting] on the left menu, the page below is Set the IP address of the scanner. If displayed. DHCP is enabled, the IP address obtained from it will be applied. IP Address The value must be four decimal None...

  • Page 100: Password Setting

    Password Setting Maintenance Setting If you click [Password Setting] on the left menu, the page below is If you click [Maintenance Setting] on the left menu, the page below is displayed. displayed. On this page, you can restore the scanner’s factory default settings and update the firmware.
  • Page 101 Item Description You can load and change the server certificate used to access the Web menu with "https://". Click Import the [Import] button, and the [Import certificate] certificate dialog appears. Specify the certificate file (pfx file) and click [Send] to import.

  • Page 102: Maintenance

    Maintenance Daily Maintenance Clean the scanner on a regular basis, as described below, to maintain Cleaning the Scanner Exterior peak scanning quality. To clean the outside of the scanner, wipe off any dirt with a cloth that has been dampened with water and thoroughly wrung out, and then CAUTION wipe the scanner dry with a clean dry cloth.

  • Page 103: Cleaning The Paper Detection Sensor

    Cleaning the paper detection sensor Opening and Closing he Upper Unit Dust and debris that collect on the sensors may cause documents to When cleaning the inside of the scanner, make sure to open and close be recognized incorrectly. Clean the sensors periodically using a the upper unit using the following procedure.

  • Page 104: Cleaning The Scanning Glass, Roller, And Pad

    Closing the Upper Unit contact your local authorized Canon dealer or service representative to have the glass replaced. Smoothly close the upper unit (1). Further, press both ends of the upper unit to verify that it is securely closed (2).
  • Page 105 Wipe the rollers using a moistened and firmly wrung- out Wipe the rollers that you removed using a moistened and cloth while rotating the rollers. firmly wrung-out cloth. The rollers are located at the positions indicated in the figure below. Pickup Roller Feed Roller Feed...

  • Page 106: Adjusting The Compression

    In such cases, using the [Reduction ratio adjustment] function may reduce the stretching. The reduction ratio adjustment can be made with the Canon imageFORMULA Driver Setting Tool. "About the Canon imageFORMULA Driver Setting Tool" (See p. 93) Auto Power OFF Function An auto power OFF function is built into the device.

  • Page 107: Replacing The Feed Roller

    Replacing the Feed Roller As the rollers start to wear out, feeding quality declines, and document IMPORTANT feed errors, such as paper jams, become more likely. • When the roller replacement message appears, purchase the Roller If document feed errors continue to occur after cleaning the rollers, Replacement Kit and replace the rollers by following the relevant purchase the Roller Replacement Kit and replace the transport rollers steps in the following sections.

  • Page 108: Checking And Resetting The

    Checking and Resetting the Page The Roller Replacement Kit consists of replacement pickup, feed, and Counter retard rollers. For details, contact your local authorized Canon dealer or service representative. When replacing the rollers and separation pads, the scanner's internal Product Name: Roller Replacement Kit counter must be reset.
  • Page 109 The number of sheets fed by the feed rollers or separation pads is reset. imageFORMULA Driver Setting Tool IMPORTANT A USB connection is required to make this setting with the Canon imageFORMULA Driver Setting Tool. When connected via wired LAN, making this setting with the Canon imageFORMULA Driver Setting Tool is ineffective.

  • Page 110: Removing And Reinstalling The Rollers

    Removing and Reinstalling the Pickup Removing and Reinstalling the Roller Rollers To clean or replace the pickup, feed or retard rollers, follow the Open the upper unit smoothly. (See p. 103) procedure below to remove and reinstall the rollers. Open the roller cover. CAUTION •...
  • Page 111 Hint Close the roller cover. Make sure that the front unit is The roller holder returns to its original position when released. completely closed by pushing until you hear a click. Remove the pickup roller, and install a clean or replacement Pickup Roller.
  • Page 112 Removing and Reinstalling the Feed Slide the feed roller to the right, and then pull them Roller towards you. Open the upper unit smoothly. (See p. 103) Open the roller cover. Remove the feed roller. Pull the roller lock lever down.
  • Page 113 Place the new feed roller on the pin. Push the roller lock lever up to lock the feed roller. Put the feed roller in place (1), and align the notch in the Close the roller cover. Make sure that the front unit is roller’s axle with the shaft on the scanner (2).
  • Page 114 Smoothly close the upper unit. (See p. 104) Push the roller lock lever up (1) and move it to the left (2) to unlock the roller. Removing and Reinstalling the Retard Roller Open the upper unit smoothly. (See p. 103) Grasp and pull the retard roller cover with your fingers to remove it.
  • Page 115 Align the roller cutout to the axle on the scanner, and Replace the retard roller cover. slide the roller securing lever in the direction of the arrow. Push the front of the retard roller cover in. Make sure that Pull the roller lock lever down to lock the retard roller in the front unit is completely closed by pushing until you place.
  • Page 116 Smoothly close the upper unit. (See p. 104) CAUTION Make sure that the hook is completely latched and the retard roller cover is not loose. If the retard roller cover is loose, the Document Feed Tray will catch on it causing the scanner to malfunction.

  • Page 117: Detaching And Attaching The Separation Pad (Retard Roller Cover)

    Detaching and attaching the separation pad (retard roller cover) When replacing the separation pad, perform the following steps to detach it from and attach it to the unit. • Make sure to reset the counter after replacing the separation pad. When to Replace the Separation Pad "Checking and Resetting the Page Counter"...

  • Page 118: Attaching The Separation Pad (Retard Roller Cover)

    Attaching the Separation Pad (Retard Smoothly close the upper unit. (See p. 104) Roller Cover) CAUTION Make sure that the hook is completely latched and the retard Replace the retard roller cover. roller cover is not loose. If the retard roller cover is loose, the Document Feed Tray will catch on it causing the scanner to malfunction.

  • Page 119: Imprinter Ink Cartridge Replacement And Cleaning

    The imprinter cover unlocks and opens to the front. Preparing an Ink Cartridge The HP C6602 Series ink cartridges can be used. For details, contact your local authorized Canon dealer or service representative.
  • Page 120 Open the imprinter cover until it makes contact with the Remove the ink cartridge. eject tray. Peel off the seal covering the nozzles of a new ink Hint cartridge. Perform the steps that follow with the imprinter cover fully open. Pull the lock lever outward (1) to release the ink cartridge lock (2).
  • Page 121 WARNING Push the ink cartridge as indicated by the arrow until it Peel off the seal covering the nozzles of a cartridge only if you are clicks into place. going to use it immediately. Also, avoid touching the metal contacts or nozzles of the ink cartridge. Finely adjust the carriage position by moving it left or Install the new cartridge with the nozzles facing to the right, then make sure you can feel it click in.

  • Page 122: Specifying The Printing Position

    Hint Specifying the Printing Position If you do not feel it click in, the carriage is not aligned correctly Manually specify the printing position in the horizontal direction of the with a positioning hole. Always move the carriage to a position document.

  • Page 123: Cleaning The Imprinter

    Cleaning the Imprinter Finely adjust the carriage position by moving it left or right, then make sure you can feel it click in. Cleaning the Guide Plate Positioning holes (13 places) Ink that collects on the guide plate inside the optional imprinter may stain the documents when they are scanned.

  • Page 124: Imprinter Testing

    Cleaning the Ink Cartridges Imprinter Testing If the imprinter print head nozzles are dirty, printing may become After replacing an ink cartridge or cleaning the print head, perform a streaked or spotty. To prevent this, periodically remove the ink test print to confirm proper printing. Test printing is performed by the cartridge and clean the print head with a soft, dry cloth or cotton swab.

  • Page 125: Head Cleaning

    Head Cleaning Press the ▲▼ keys to select [Imprint Test], and press [OK]. If lines or streaks appear in the imprinter printout, the printhead nozzle The imprinter test settings are displayed. may be clogged. This can be corrected by performing head cleaning. IMPORTANT Press the ▲▼...

  • Page 126: Troubleshooting

    If you have a problem that is not solved by the following, contact your (1) Check the LAN cable connection. local authorized Canon dealer. (2) Confirm that the IP address is configured properly. (3) If a DHCP server does not exist on the network, you Problem 1 The scanner will not turn on.
  • Page 127 SharedFiles\DriverNetworkMonitor.exe (11)If the connected segment is different, then special 9. Set each item as follows, and then click [Next]. settings are needed. Use Canon imageFORMULA Protocol type: UDP Driver Setting Tool to set the IP manually. For Local port: Specific Ports...
  • Page 128 Scanning Side is set to [Skip blank page], images of problem cannot be solved by cleaning, the internal glass blank pages are not saved. may be scratched. Contact your local authorized Canon Problem 9 A black margin appears around scanned document dealer.
  • Page 129 Problem 10 The scanned image is abnormal for certain Problem 13 Documents are collectively fed documents. Solutions Click the [Advanced setting] button on the scanner Solutions A detection function such as border removal is enabled driver's [Feeding] tab sheet, and check the [Increase when scanning documents that include text or photos separation force] checkbox in the [Advanced feed that extend to the edge of the page, preventing proper...
  • Page 130 Problem 16 Scanner does not feed document (or document has Problem 18 All of the placed documents have been scanned, but stopped in the feeding path). the scanned image does not appear on the application. Solutions (1) If the continuous manual feeding mode is enabled, documents may not feed correctly.
  • Page 131 Problem 20 Multifeeding when scanning multiple bound pages. (3) Depending on document thickness and condition, extra time may be needed for documents to fall into Solutions Place the bound edge against the feed inlet and scan by the eject tray, causing them to be pushed out by manual feeding.

  • Page 132: Software Troubleshooting

    Software Troubleshooting This section describes troubleshooting problems and solutions for If scanned image files cannot be opened in an application operating the supplied software (CaptureOnTouch). (1) Scanned images saved as multi-page TIFF files can be opened only by programs that support this file format. If scanning is too slow (2) Images saved as compressed TIFF files (single- as well as multi- (1) Close other running programs, if any.

  • Page 133: Useful Tips

    Useful tips Here are some useful tips for scanning documents with How do I scan half-folded documents (folio scanning)? CaptureOnTouch. Fold the document in half, and set it in the scanner with the fold at the right. Specify half-size document (the size after folding) and then scan. Where are scanned images saved? Can the save destination be For details, see changed?
  • Page 134 I want to save to other folders • In CaptureOnTouch, destinations other than [Save to folder] are provided as a plug-in. • By installing the plug-in, the scanned image can be printed, attached in an e-mail, or shared using various cloud services. •...

  • Page 135: Paper Jam, Skew And Staple Detection Processing

    Paper Jam, Skew and Staple Detection Processing When a paper jam, skew, or staple is detected, any documents Smoothly close the upper unit. Further, press both ends remaining in the Eject Tray and scanner must be removed. of the upper unit to verify that it is securely closed. (See CAUTION p.

  • Page 136: Error Message

    Error Message When one of the following messages appears on the display panel, an error has occurred in the scanner. Follow the indicated procedure to resolve the error. Message Error Code Problem Solution C001 The scanner’s upper unit is open. Close the upper unit.
  • Page 137 Scanning finished without reaching the U002 specified count. Turn the power OFF, and restart the scanner. If this does not solve the problem, make a note Scanner hardware problem. Exxx Internal scanner error. of the error code, and contact your Canon service representative.

  • Page 138: Uninstalling The Software

    Uninstalling the Software If the ISIS/TWAIN driver or CaptureOnTouch is not operating normally, uninstall the software by the following procedure. Then, re- install the software. See Setup Guide. IMPORTANT Log on to Windows as an Administrator. From the Windows task bar, click the [Start] button and then [Control Panel].

  • Page 139: Appendix

    Appendix Specifications Main Unit Scanning Resolution 100, 150, 200, 240, 300, 400 and 600 dpi Type Desktop sheetfed scanner Scanning Speed (A4 landscape) * Reference Value Scannable Document DR-G2140 Grayscale Simplex 200 dpi 145 sheets/min. Width: 50.8 to 305 mm (2" to 12.00") 300 dpi 145 sheets/min.
  • Page 140 Scanning Speed (LTR landscape) External Dimensions DR-G2140 Grayscale Simplex 200 dpi 140 sheets/min. 480 (W) × 569 (D) × 315 (H) mm 300 dpi 140 sheets/min. 18.9" (W) × 12.4" (D) × 12.4" (H) Duplex 200 dpi 280 images/min. Maximum External Dimensions 300 dpi 280 images/min.

  • Page 141: About The Flatbed Scanner Unit

    Carrier sheet (product code: 0697C001) About the Flatbed Scanner Unit This is a carrier sheet for scanning documents without damaging the documents. The optional Flatbed Scanner Unit can be connected to and used with this scanner. White Platen Roller (product code: 3601C004) System requirements This platen roller option can be used to obtain a white background in scanned images.

  • Page 142: Dimensions

    In this case, replace the rollers and separation pads regardless of the page count of the roller usage counter. • For details about the Exchange Roller Kit and Separation Pads, contact your local authorized Canon dealer or service representative. Ink Cartridge The HP C6602 Series ink cartridges can be used.

  • Page 143: Other Specifications

    Other Specifications This section describes the specifications for the separately sold (See p. 141) Imprinter products. Refer to "Batch Separation Using Patch Code Sheets" (See p. 90) for the specifications of the patchcodes that can be detected by the patchcode decoder. Imprinter Specifications Printing Side Front Position...

  • Page 144: Index

    Index Continuous Feeding ............. 40 Manual feed mode (continuous) .......... 41 Auto Power Off ................. 106 Manual Feeding ..............40 Document Feeding Methods ............40 Batch Separation ..............83 Document Guides ..............34 Adjustment ................35 Documents ................. 30 CaptureOnTouch ................ 72 Double Feed Detection ...........
  • Page 145 Settings suitable for intended use ........79 Staple Detection ..............64 Job function ................70 Troubleshooting ................ 126 Long Document Mode ..............47 Uninstall ..................138 Moving the Scanner ..............16 Upper Unit ................103 Multistream Settings ..............83 User Mode .................. 57 Operating Procedure ............
  • Page 146 For more information regarding return and recycling of WEEE information about where you can drop off your waste equipment for products, please visit www.canon-europe.com/sustainability/ recycling, please contact your local city office, waste authority, approach/. approved WEEE scheme or your household waste disposal service.
  • Page 147 Stelle für die Entsorgung von Elektro- und ordures ménagères. Pour plus d'informations sur le retour et le Elektronik-Altgeräten oder Ihrem örtlichen Entsorgungsunternehmen. recyclage des produits DEEE, consultez le site: www.canon- Weitere Informationen zur Rückgabe und Entsorgung von Elektro- europe.com/sustainability/approach/. und Elektronik-Altgeräten finden Sie unter www.canon-europe.com/...
  • Page 148 Lampen, die zerstörungsfrei aus dem Direttiva RAEE, rivolgersi alle autorità competenti, oppure visitare il Altgerät entnommen werden können, vor der Abgabe an einer sito www.canon-europe.com/sustainability/approach/. Erfassungsstelle vom Altgerät zerstörungsfrei zu trennen, • personenbezogener Daten auf den Altgeräten vor der Entsorgung zu löschen.
  • Page 149 (AEEA) raadplegen. Ga voor meer informatie over het Norsk inzamelen en recyclen van afgedankte elektrische en elektronische apparatuur naar www.canon-europe.com/sustainability/approach/. Gjelder kun den europeiske union og EØS (Norge, Island og Liechtenstein) Dette symbolet indikerer at dette produktet ikke skal kastes sammen...
  • Page 150 Den här produkten ska lämnas in på en därför avsedd Du finner mer informasjon om retur og resirkulering av WEEE- insamlingsplats, t.ex. på en återvinningsstation auktoriserad att produkter på www.canon-europe.com/sustainability/approach/. hantera elektrisk och elektronisk utrustning (EE-utrustning) eller hos handlare som är auktoriserade att byta in varor då nya, motsvarande Suomi köps (en mot en).
  • Page 151 (EEE). O tratamento inadequado deste tipo de resíduo komunálního odpadu. Další informace týkající se vracení a recyklace poderá causar um impacto negativo no ambiente e na saúde humana OEEZ naleznete na adrese www.canon-europe.com/sustainability/ devido às substâncias potencialmente perigosas normalmente approach/. associadas aos equipamentos elétricos e electrónicos.
  • Page 152 πόρων. Για περισσότερες πληροφορίες σχετικά με τα σημεία όπου recyklingu zużytego sprzętu elektrycznego i elektronicznego znajduje μπορείτε να απορρίψετε τον εξοπλισμό σας για ανακύκλωση, się w witrynie www.canon-europe.com/sustainability/approach/. επικοινωνήστε με το τοπικό γραφείο της πόλης σας, την υπηρεσία απορριμμάτων, το εγκεκριμένο σχήμα ΑΗΗΕ ή την υπηρεσία...
  • Page 153 Spoluprácou na správnej likvidácii produktu prispejete k účinnému връщането и рециклирането на продукти от излязло от употреба využívaniu prírodných zdrojov. ЕЕО посетете www.canon-europe.com/sustainability/approach/. Ďalšie informácie o mieste recyklácie opotrebovaných zariadení získate od miestneho úradu, úradu životného prostredia, zo schváleného plánu OEEZ alebo od spoločnosti, ktorá zaisťuje Română...
  • Page 154 Aquest símbol indica que aquest producte no s’ha de llençar a les informacij o vračanju in recikliranju izdelkov v skladu z direktivo escombraries de la llar, d’acord amb la Directiva RAEE (2012/19/UE) OEEO, obiščite www.canon-europe.com/sustainability/approach/. i la legislació nacional. Aquest producte s’hauria de lliurar en un dels...
  • Page 155 Per a més informació sobre la devolució i el reciclatge de productes līdzīgu jaunu produktu un atstājat veco, vai apstiprinātā vietā izlietotu RAEE, visiteu www.canon-europe.com/sustainability/approach/. elektrisko un elektronisko iekārtu pārstrādei. Nepareiza šāda veida atkritumu apsaimniekošana var apdraudēt vidi un cilvēka veselību Eesti tādu iespējami bīstamu vielu dēļ, kas parasti ir elektriskajās un...
  • Page 156 EEĮ atliekų grąžinimo ir perdirbimo tvarką galite rasti apsilankę uglavnom vezuju za EEE. U isto vreme, vaša saradnja na ispravnom tinklalapyje www.canon-europe.com/sustainability/approach/. odlaganju ovog proizvoda će doprineti efikasnom korišćenju prirodnih resursa. Za više informacija o tome gde možete da predate vašu staru...
  • Page 157 (EEE). For more information regarding return and recycling of WEEE products, please visit https://in.canon/en/consumer/web/e- waste or write to us at cipl.ewaste@canon.co.in.
  • Page 158 Safety-related markings on the machine Marquages de sécurité sur la machine Marcature di sicurezza sulla macchina Sicherheitshinweise auf der Maschine Marcas de la máquina relacionadas con la seguridad Veiligheidsmarkeringen op de machine Makine üzerindeki güvenlik i aretleri [English] Switch (On) Power on [Français] Commutateur (Marche)
  • Page 159 [English] Switch (Push-On/Push-Off) Power on/off (no standby current) [Français] Commutateur (Appuyer pour Sous/hors tension (pas de courant de veille) mettre en marche/Appuyer pour arrêter) [Italiano] Interruttore a pulsante Alimentazione on/off (nessuna corrente di standby) bistabile (On/Off) [Deutsch] Schalter (Ein- und Ausschalten Ein- und Ausschalten (ohne Ruhestromaufnahme) durch Drücken) [Español]...
  • Page 160 [English] DC symbol Indicates direct current Indique qu’il s’agit de courant continu [Français] Symbole CC [Italiano] Simbolo corrente continua (C.C.) Indica la corrente continua Kennzeichnet Gleichstrom [Deutsch] Gleichstrom-Symbol [Español] Símbolo CC Indica corriente continua [Nederlands] DC-pictogram Geeft gelijkstroom aan [Türkçe] DC sembolü...
  • Page 161 CANON ELECTRONICS INC. 3-5-10 SHIBAKOEN, MINATO-KU, TOKYO 105-0011, JAPAN CANON U.S.A. INC. ONE CANON PARK, MELVILLE, NY 11747, U.S.A. CANON CANADA INC. 8000 MISSISSAUGA ROAD, BRAMPTON, ONTARIO L6Y 5Z7, CANADA CANON EUROPA N.V. BOVENKERKERWEG 59, 1185 XB AMSTELVEEN, THE NETHERLANDS CANON AUSTRALIA PTY.

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