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Dell NOT22108 Owner's Manual
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Dell NOT22108 Owner's Manual

Dell NOT22108 Owner's Manual

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Uputstvo za upotrebu (EN)
DELL laptop G15 5530 (NOT22108)
Tehnoteka je online destinacija za upoređivanje cena i karakteristika bele tehnike,
potrošačke elektronike i IT uređaja kod trgovinskih lanaca i internet prodavnica u Srbiji.
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  • Page 1 Uputstvo za upotrebu (EN) DELL laptop G15 5530 (NOT22108) Tehnoteka je online destinacija za upoređivanje cena i karakteristika bele tehnike, potrošačke elektronike i IT uređaja kod trgovinskih lanaca i internet prodavnica u Srbiji. Naša stranica vam omogućava da istražite najnovije informacije, detaljne karakteristike i konkurentne cene proizvoda.
  • Page 2 Dell G15 5530 Owner's Manual Regulatory Model: P121F Regulatory Type: P121F001 July 2023 Rev. A03...
  • Page 3 A WARNING indicates a potential for property damage, personal injury, or death. © 2023 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 4: Table Of Contents

    Contents Chapter 1: Views of Dell G15 5530....................7 Right......................................7 Left......................................7 Top......................................8 Front....................................... 9 Bottom....................................10 Back.......................................10 Service Tag...................................11 Chapter 2: Set up your Dell G15 5530...................12 Chapter 3: Specifications of Dell G15 5530.................. 14 Dimensions and weight..............................14 Processor.....................................
  • Page 5 Recommended tools................................. 29 Screw list.....................................29 Major components of Dell G15 5530..........................31 Chapter 5: Removing and installing Customer Replaceable Units (CRUs)........34 Base cover..................................34 Removing the base cover............................34 Installing the base cover............................37 Solid-state drive................................39 Removing the solid-state drive ..........................39 Installing the solid-state drive..........................
  • Page 6 Clearing BIOS (System Setup) and System passwords..................102 Chapter 10: Troubleshooting...................... 103 Handling swollen rechargeable Li-ion batteries......................103 Locate the Service Tag or Express Service Code of your Dell computer ..........103 Dell SupportAssist Pre-boot System Performance Check diagnostics.............. 104 Running the SupportAssist Pre-Boot System Performance Check.............. 104 Built-in self-test (BIST)..............................104...
  • Page 7 Drain residual flea power (perform hard reset)......................108 Chapter 11: Getting help and contacting Dell................109 Contents...

  • Page 8: Chapter 1: Views Of Dell G15 5530

    Views of Dell G15 5530 Right 1. USB 3.2 Gen 1 ports (2) Connect devices such as external storage devices and printers. Provides data transfer speeds up to 5 Gbps. Left 1. Network port Connect an Ethernet (RJ45) cable from a router or a broadband modem for network or Internet access.

  • Page 9: Top

    When the computer is turned on, press the power button to put the computer into sleep state; press and hold the power button for 10 seconds to force shut-down the computer. NOTE: You can customize the power-button behavior in Windows. For more information, see Me and My Dell at www.dell.com/support/manuals. Views of Dell G15 5530...

  • Page 10: Front

    Enables you to video chat, capture photos, and record videos. 2. Camera-status light Turns on when the camera is in use. 3. Microphone Provides digital sound input for audio recording, voice calls, and so on. Views of Dell G15 5530...

  • Page 11: Bottom

    1. Left speaker Provides audio output. 2. Service Tag label The Service Tag is a unique alphanumeric identifier that enables Dell service technicians to identify the hardware components in your computer and access warranty information. 3. Right speaker Provides audio output.

  • Page 12: Service Tag

    Connect a power adapter to provide power to your computer and charge the battery. Service Tag The service tag is a unique alphanumeric identifier that allows Dell service technicians to identify the hardware components in your computer and access warranty information.

  • Page 13: Chapter 2: Set Up Your Dell G15 5530

    2. Finish Windows setup. Follow the on-screen instructions to complete the setup. When setting up, Dell recommends that you: ● Connect to a network for Windows updates.
  • Page 14 Dell Update, search in the Knowledge Base Resource at www.dell.com/ support. Dell Digital Delivery Download software applications, which are purchased but not preinstalled on your computer. For more information on using Dell Digital Delivery, search in the Knowledge Base Resource at www.dell.com/support. Set up your Dell G15 5530...

  • Page 15: Chapter 3: Specifications Of Dell G15 5530

    Specifications of Dell G15 5530 Dimensions and weight The following table lists the height, width, depth, and weight of your Dell G15 5530. Table 2. Dimensions and weight  Description Values Height: Front height 21.28 mm (0.83 in.) Rear height 26.15 mm (1.02 in.) Width 357.26 mm (14.06 in.)

  • Page 16: Chipset

    36 MB Integrated graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Intel UHD Graphics Chipset The following table lists the details of the chipset supported by your Dell G15 5530. Table 4. Chipset  Description Values Chipset HM770 Processor...

  • Page 17: Operating System

    Your Dell G15 5530 supports the following operating systems: ● Windows 11 Professional, 64-bit ● Windows 11 Home, 64-bit ● Ubuntu 20.04 LTS, 64-bit Memory The following table lists the memory specifications of your Dell G15 5530. Table 5. Memory specifications  Description Values Memory slots...

  • Page 18: Internal Slots

    Realtek RTL8111H PCI-e 1 Gigabit ethernet controller Transfer rate 10/100/1000 Mbps Wireless module The following table lists the Wireless Local Area Network (WLAN) module that is supported on your Dell G15 5530. Table 9. Wireless module specifications  Description Values Model number...

  • Page 19: Audio

    Your Dell G15 5530 supports one of the following storage configurations: ● One M.2 2230 or M.2 2280 solid-state drive ● Two M.2 2230 or M.2 2280 solid-state drives The primary drive of your Dell G15 5530 is installed in solid-state drive slot one. Table 11. Storage specifications  Storage type...

  • Page 20: Keyboard Shortcuts

    You can also define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in BIOS setup program. Table 13. List of keyboard shortcuts  Keys Description Launch Windows Connect to display connected Bluetooth devices Adjust keyboard backlight brightness Switch to external display Disable/enable Game Shift Decrease display brightness Specifications of Dell G15 5530...

  • Page 21: Camera

    Table 15. List of keys to control audio features  Keys Description Mute microphone Mute speakers Increase volume Decrease volume Camera The following table lists the camera specifications of your Dell G15 5530. Table 16. Camera specifications  Description Values Number of cameras Camera type HD RGB camera Camera location...

  • Page 22: Touchpad

    ● Windows, see the Microsoft knowledge base article at support.microsoft.com ● Ubuntu, see ubuntu.com/support Power adapter The following table lists the power adapter specifications of your Dell G15 5530. Table 18. Power adapter specifications  Description Option one Option two Type...

  • Page 23: Battery

    Operating and storage temperature ranges may differ among components, so operating or storing the device outside these ranges may impact the performance of specific components. Battery The following table lists the battery specifications of your Dell G15 5530. Table 19. Battery specifications  Description...

  • Page 24: Display

    CAUTION: Dell recommends that you charge the battery regularly for optimal power consumption. If your battery charge is completely depleted, connect the power adapter, turn on your computer, and then restart your computer to reduce the power consumption.

  • Page 25: Gpu-Integrated

    Anti-glare vs glossy Anti-glare Anti-glare Anti-glare Anti-glare finish GPU—Integrated The following table lists the specifications of the integrated Graphics Processing Unit (GPU) supported by your Dell G15 5530. Table 21. GPU—Integrated  Controller Memory size Processor Intel UHD Graphics Shared system memory Generation Intel Core i5/i7/i9 GPU—Discrete...

  • Page 26: Comfortview Plus

    ● Look away from your display, and gaze at a distant object at 20 ft (609.60 cm) away for at least 20 seconds during each break. ● Take an extended break for 20 minutes every two hours. Specifications of Dell G15 5530...

  • Page 27: Chapter 4: Working Inside Your Computer

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at www.dell.com/regulatory_compliance.

  • Page 28: Safety Precautions

    ESD protection is an increasing concern. Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.

  • Page 29: Esd Field Service Kit

    Always place parts in your hand, on the ESD mat, in the system, or inside an anti-static bag. ● Transporting Sensitive Components – When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport. Working inside your computer...

  • Page 30: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
  • Page 31 NOTE: Screw color may vary with the configuration ordered. Table 24. Screw list  Component Screw type Quantity Screw image Base cover M2x5 Battery M2x4 Solid-state drive (SSD slot 1) M2x4 Solid-state drive (SSD slot 2) M2x4 Wireless card M2x4 Touchpad bracket M2x2 Touchpad M2x2...

  • Page 32: Major Components Of Dell G15 5530

    Left fan (fan and heat-sink M2x4 assembly) Fan and heat-sink assembly M2x4 Power-button board bracket M2x2 Power button M2x2 Major components of Dell G15 5530 The following image shows the major components of Dell G15 5530. Working inside your computer...
  • Page 33 1. Base cover 2. Fan and heat-sink assembly 3. M.2 solid-state drive 4. M.2 solid-state drive thermal shield 5. M.2 solid-state drive 6. Memory module 7. Ethernet and audio board 8. System board Working inside your computer...
  • Page 34 23. Power-adapter port NOTE: Dell provides a list of components and their part numbers for the original system configuration purchased. These parts are available according to warranty coverages purchased by the customer. Contact your Dell sales representative for purchase options.

  • Page 35: Chapter 5: Removing And Installing Customer Replaceable Units (Crus)

    Removing and installing Customer Replaceable Units (CRUs) The replaceable components in this chapter are Customer Replaceable Units (CRUs). CAUTION: Customers can replace only the Customer Replaceable Units (CRUs) following the safety precautions and replacement procedures. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Base cover Removing the base cover Prerequisites...
  • Page 36 Removing and installing Customer Replaceable Units (CRUs)
  • Page 37 Steps 1. Remove the six screws (M2x5) that secure the base cover to the palm-rest and keyboard assembly. 2. Loosen the four captive screws that secure the base cover to the palm-rest and keyboard assembly. NOTE: Loosening the two captive screws located in the front of the computer creates a gap which can be used to pry and lift the base cover off the palm-rest and keyboard assembly.

  • Page 38: Installing The Base Cover

    Installing the base cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following images indicate the location of the base cover and provide a visual representation of the installation procedure. Removing and installing Customer Replaceable Units (CRUs)
  • Page 39 Removing and installing Customer Replaceable Units (CRUs)

  • Page 40: Solid-State Drive

    Steps 1. Connect the battery cable to the system board, if the battery cable had been previously disconnected. 2. Align the screw holes on the base cover with the screw holes on the palm-rest and keyboard assembly, and then snap the base cover into place.

  • Page 41: Installing The Solid-State Drive

    Depending on the configuration ordered, a M.2 2230 or 2280 solid-state drive may be installed into both slot 1 and 2. If you are installing a solid-state drive into slot 2 by yourself, only a M.2 2280 SSD, paired with a Dell thermal shield is recommended.
  • Page 42 Installing the M.2 2280 solid-state drive Steps 1. Align the notch on the solid-state drive with the tab on the M.2 card slot. 2. Slide the solid-state drive into the M.2 card slot. 3. Place the thermal shield on the solid-state drive. 4.

  • Page 43: Wireless Card

    Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Wireless card Removing the wireless card Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the location of the wireless card and provides a visual representation of the removal procedure.

  • Page 44: Installing The Wireless Card

    Installing the wireless card Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the wireless card and provides a visual representation of the installation procedure. Steps 1.

  • Page 45: Memory

    Next steps 1. Install the base cover. 2. Follow the procedure in After working inside your computer. Memory Removing the memory module Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. About this task The following image indicates the location of the memory modules and provides a visual representation of the removal procedure.

  • Page 46: Speakers

    About this task The following image indicates the location of the memory module and provides a visual representation of the installation procedure. Steps 1. Align the notch on the memory module with the tab on the memory-module slot. 2. Slide the memory module into the memory-module slot. 3.

  • Page 47: Installing The Speakers

    Steps 1. Disconnect the speaker cable from the ethernet and audio board. 2. Remove the speaker cable from the routing guides along the bottom edge of the palm-rest and keyboard assembly. 3. Lift the speakers, along with its cable, off the palm-rest and keyboard assembly. Installing the speakers Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.

  • Page 48: Rear Cover

    Steps 1. Using the alignment posts and rubber grommets, place the speakers in the slots on the palm-rest and keyboard assembly NOTE: If the rubber grommets are pushed out of the speakers when removing the speakers, push them back in place before replacing the speakers.

  • Page 49: Installing The Rear Cover

    Steps 1. Remove the two screws (M2x4) that secure the rear cover to the system board. 2. Remove the four screws (M2x5) that secure the rear cover to the palm-rest and keyboard assembly. 3. Push the rear cover away from the system board and lift it off the palm-rest and keyboard assembly. Installing the rear cover Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure.
  • Page 50 Steps 1. Slide the rear cover towards the system board till it snaps into place. 2. Align the screw holes on the rear cover with the screw holes on the palm-rest and keyboard assembly. 3. Replace the four screws (M2x5) that secure the rear cover to the system board. 4.

  • Page 51: Chapter 6: Removing And Installing Field Replaceable Units (Frus)

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a rechargeable Li-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.
  • Page 52 About this task The following image indicates the location of the battery and provides a visual representation of the removal procedure. Steps 1. Using the pull tab, disconnect the battery cable from the system board, if it is not previously disconnected. 2.

  • Page 53: Installing The Battery

    3. Lift the battery at a 45 degree angle and remove it from the palm-rest and keyboard assembly. Installing the battery Prerequisites If you are replacing a component, remove the existing component before performing the installation procedure. About this task The following image indicates the location of the battery and provides a visual representation of the installation procedure.

  • Page 54: Touchpad

    Steps 1. At a 45 degree angle, slide the battery into the slot on the palm-rest and keyboard assembly. 2. Align the screw holes on the battery with the screw holes on the palm-rest and keyboard assembly. 3. Replace the four screws (M2x4) that secure the battery to the palm-rest and keyboard assembly. 4.

  • Page 55: Installing The Touchpad

    Steps 1. Open the latch and disconnect the touchpad cable from the system board. 2. Remove the three (M2x2) screws that secure the touchpad bracket to the palm-rest and keyboard assembly. 3. Lift the touchpad bracket off the touchpad. 4. Remove the four (M2x2) screws that secure the touchpad to the palm-rest and keyboard assembly. 5.

  • Page 56: Display Assembly

    Steps 1. Align and place the touchpad into the slot on the palm-rest and keyboard assembly. 2. Replace the four (M2x2) screws that secure the touchpad to the palm-rest and keyboard assembly. 3. Align and place the touchpad bracket into the slot on the palm-rest and keyboard assembly. 4.
  • Page 57 About this task The following images indicate the location of the display assembly and provide a visual representation of the removal procedure. Removing and installing Field Replaceable Units (FRUs)
  • Page 58 Removing and installing Field Replaceable Units (FRUs)

  • Page 59: Installing The Display Assembly

    Steps 1. Peel that tape that secures the display-cable latch to the system board. 2. Open the latch and disconnect the display cable from the system board. 3. Disconnect the dynamic-display switch (DDS) cable from the system board. NOTE: This step is applicable only for computers that are shipped with a 165 Hz or 240 Hz display. 4.
  • Page 60 Removing and installing Field Replaceable Units (FRUs)
  • Page 61 Steps 1. Place the display assembly on the palm-rest and keyboard assembly. 2. Align the screw holes on the display hinges with screw holes on the palm-rest and keyboard assembly. 3. Replace the four screws (M2.5x4) that secure the left display-assembly hinge to the palm-rest and keyboard assembly. 4.

  • Page 62: Keyboard-Controller Board

    Keyboard-controller board Removing the keyboard-controller board Prerequisites 1. Follow the procedure in Before working inside your computer. 2. Remove the base cover. 3. Remove the battery. About this task NOTE: The keyboard-controller board is only required for computers that are shipped with a 4-zone keyboard. Steps 1.

  • Page 63: Power-Adapter Port

    Steps 1. Using the alignment posts, place the keyboard-controller board into the slot on the palm-rest and keyboard assembly. 2. Replace the screw (M2x2) that secures the keyboard-controller board to the palm-rest and keyboard assembly. 3. Connect the keyboard-controller board cable to the keyboard-controller board and close the latch. 4.

  • Page 64: Installing The Power-Adapter Port

    Steps 1. Remove the two screws (M2x5) that secure the power-adapter port bracket to the palm-rest and keyboard assembly. 2. Lift the power-adapter port-bracket off the power-adapter port. 3. Peel the power-adapter port cable off the system board. 4. Disconnect the power-adapter port-cable from the system board. 5.

  • Page 65: System Board

    Steps 1. Place the power-adapter port into the slot and adhere the power-adapter port cable on the system board. 2. Connect the power-adapter port cable to the system board. 3. Place the power-adapter port bracket on the power-adapter port and align the screw holes on the power-adapter port bracket to the screw holes on the palm-rest and keyboard assembly.
  • Page 66 About this task CAUTION: Before removing the system board, give sufficient time for the heat sink to cool down to avoid injury. NOTE: Replacing the system board removes any changes that you have made to the BIOS using the BIOS setup program. Make the appropriate changes again after you replace the system board.
  • Page 67 Steps 1. Peel the tape that secures the display-cable connector latch to the system board. 2. Open the latch and disconnect the display cable from the system board. 3. Disconnect the dynamic-display switch (DDS) cable from the system board. Removing and installing Field Replaceable Units (FRUs)

  • Page 68: Installing The System Board (Single-Color Keyboard)

    NOTE: This step is applicable only for computers that are shipped with a 165 Hz or 240 Hz display. 4. Remove the two (M2x5) screws that secure the Type-C bracket to the system board and lift the bracket off the system board.
  • Page 69 1. Display cable 2. Dynamic-display switch (DDS) cable 3. Power-adapter port cable 4. Right-fan cable 5. Touchpad cable 6. Keyboard cable 7. Keyboard-backlight cable 8. Left-fan cable The following image indicates the location of the system board and provides a visual representation of the installation procedure. Removing and installing Field Replaceable Units (FRUs)
  • Page 70 Removing and installing Field Replaceable Units (FRUs)

  • Page 71: Removing The System Board (Four-Zone Keyboard)

    Steps 1. Place the system board on a clean and flat surface. 2. Install the ethernet and audio board, board, and fan and heat-sink assembly. 3. Turn the system board over. 4. Using the alignment posts, place the system board on the palm-rest and keyboard assembly, ensuring that the heat sink is aligned against the top edge of the palm-rest and keyboard assembly.
  • Page 72 About this task CAUTION: Before removing the system board, give sufficient time for the heat sink to cool down to avoid injury. NOTE: Replacing the system board removes any changes that you have made to the BIOS using the BIOS setup program. Make the appropriate changes again after you replace the system board.
  • Page 73 Steps 1. Peel the tape that secures the display-cable connector latch to the system board. 2. Open the latch and disconnect the display cable from the system board. 3. Disconnect the dynamic-display switch (DDS) cable from the system board. Removing and installing Field Replaceable Units (FRUs)

  • Page 74: Installing The System Board (Four-Zone Keyboard)

    NOTE: This step is applicable only for computers that are shipped with a 165 Hz or 240 Hz display. 4. Remove the two (M2x5) screws that secure the Type-C bracket to the system board and lift the bracket off the system board.
  • Page 75 1. Display cable 2. Dynamic-display switch (DDS) cable 3. Power-adapter port cable 4. Right-fan cable 5. Touchpad cable 6. Keyboard cable 7. Keyboard-controller board cable 8. Power-button cable 9. Left-fan cable The following image indicates the location of the system board and provides a visual representation of the installation procedure. Removing and installing Field Replaceable Units (FRUs)
  • Page 76 Removing and installing Field Replaceable Units (FRUs)

  • Page 77: Usb Board

    Steps 1. Place the system board on a clean and flat surface. 2. Install the ethernet and audio board, board, and fan and heat-sink assembly. 3. Turn the system board over. 4. Using the alignment posts, place the system board on the palm-rest and keyboard assembly, ensuring that the heat sink is aligned against the top edge of the palm-rest and keyboard assembly.

  • Page 78: Installing The Usb Board

    NOTE: The system board can be removed as an assembly with the fan and heat-sink assembly, ethernet and audio board, and USB board attached. About this task The following image indicates the location of the USB board and provides a visual representation of the removal procedure. Steps 1.

  • Page 79: Ethernet And Audio Board

    Steps 1. Slide the USB board into the M.2 card slot on the system board and align the screw holes on the USB board to the screw holes on the system board. 2. Replace the two screws (M2x4) that secure the USB board to the system board. 3.

  • Page 80: Installing The Ethernet And Audio Board

    5. Remove the solid-state drive. 6. Remove the wireless card. 7. Remove the memory module. 8. Remove the system board. NOTE: The system board can be removed as an assembly with the fan and heat-sink assembly, ethernet and audio board, and USB board attached. Steps 1.

  • Page 81: Fan And Heat-Sink Assembly

    Steps 1. Slide the ethernet and audio board into the M.2 card slot on the system board. 2. Align the screw holes on the ethernet and audio board to the screw holes on the system board. 3. Replace the two screws (M2x4) that secure the ethernet and audio board to the system board. 4.

  • Page 82: Installing The Fan And Heat-Sink Assembly

    5. Remove the solid-state drive. 6. Remove the wireless card. 7. Remove the memory module. 8. Remove the system board. NOTE: The system board can be removed as an assembly with the fan and heat-sink assembly, ethernet and audio board, and USB board attached. About this task The following image indicates the location of the fan and heat-sink assembly and provides a visual representation of the removal procedure.

  • Page 83: Power-Button Assembly

    Steps 1. Place the fan and heat-sink assembly on the system board and align the screw holes on the fan and heat-sink assembly with the screw holes on the system board. 2. In reverse sequential order (7>6>5>4>3>2>1), replace the seven screws that secure the fan and heat-sink assembly to the system board.

  • Page 84: Installing The Power Button

    NOTE: The system board can be removed as an assembly with the fan and heat-sink assembly, ethernet and audio board, and USB board attached. About this task The following images indicate the location of the power button and provide a visual representation of the removal procedure. Steps 1.

  • Page 85: Palm-Rest And Keyboard Assembly

    Steps 1. Place the power button on the slot on the palm-rest and keyboard assembly. 2. Replace the screw (M2x2) that secures the power button to the palm-rest and keyboard assembly. 3. Align the screw holes on the power-button board assembly with the screw holes on the palm-rest and keyboard assembly. 4.

  • Page 86: Installing The Palm-Rest And Keyboard Assembly

    9. Remove the memory module. 10. Remove the speakers. 11. Remove the power adapter port. 12. Remove the system board. NOTE: The system board can be removed as an assembly with the fan and heat-sink assembly, ethernet and audio board, and USB board attached. 13.
  • Page 87 Next steps 1. Install the power-button assembly. 2. Install the system board. NOTE: The system board can be installed as an assembly with the fan and heat-sink assembly, ethernet and audio board, and USB board attached. 3. Install the keyboard-controller board, if applicable.

  • Page 88: Chapter 7: Software

    ● Windows 11 Professional, 64-bit ● Windows 11 Home, 64-bit ● Ubuntu 20.04 LTS, 64-bit Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Base article, Drivers and Downloads FAQs 000123347. Software...

  • Page 89: Chapter 8: Technology And Components

    Technology and components NOTE: Instructions provided in this section are applicable on computers shipped with Windows operating system. Windows is factory-installed with this computer. Technology and components...

  • Page 90: Chapter 9: Bios Setup

    BIOS setup CAUTION: Unless you are an expert computer user, do not change the settings in the BIOS Setup program. Certain changes can make your computer work incorrectly. NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not be displayed. NOTE: Before you change BIOS Setup program, it is recommended that you write down the BIOS Setup program screen information for future reference.

  • Page 91: System Setup Options

    The one-time boot menu displays the devices that you can boot from including the diagnostic option. The boot menu options are: ● Removable Drive (if available) ● STXXXX Drive (if available) NOTE: XXX denotes the SATA drive number. ● Optical Drive (if available) ●...
  • Page 92 Table 27. System setup options—System information menu (continued) Overview Memory Installed Displays the total computer memory installed. Memory Available Displays the total computer memory available. Memory Speed Displays the memory speed. Memory Channel Mode Displays single or dual channel mode. Memory Technology Displays the technology that is used for the memory.
  • Page 93 Table 29. System setup options—Integrated Devices menu (continued) Integrated Devices Date Sets the computer date in MM/DD/YYYY format. Changes to the date take effect immediately. Time Sets the computer time in HH/MM/SS 24-hour format. You can switch between 12-hour and 24-hour clock. Changes to the time take effect immediately.
  • Page 94 Table 31. System setup options—Display menu  Display Display Brightness Brightness on battery power Sets the screen brightness when the computer is running on battery power. Brightness on AC power Sets the screen brightness when the computer is running on AC power. Full Screen Logo Enables or disables full screen logo.
  • Page 95 Table 33. System setup options—Power menu (continued) Power If enabled, use the Beginning of Day and Work Period sections to configure the daily times and work periods. Thermal Management Enables to cool the fan and processor heat management to adjust the system performance, noise, and temperature.
  • Page 96 Default: OFF Allow Non-Admin PSID Revert Enable Allow Non-Admin PSID Revert Controls access to the Physical Security ID (PSID) revert of NVMe hard-drives from the Dell Security Manager prompt. Default: OFF Table 36. System setup options—Update, Recovery menu  Update, Recovery...
  • Page 97 Dell Auto operating system Recovery Controls the automatic boot flow for SupportAssist System Resolution Console Threshold and for Dell operating system Recovery Tool. By default, the threshold value is set to 2. Table 37. System setup options—System Management menu  System Management Service Tag Displays the Service Tag of the system.
  • Page 98 Table 37. System setup options—System Management menu (continued) System Management Power-on-Self-Test Automatic Enables or disables automatic recovery if the computer is unresponsive after Recovery the BIOS Power-on-Self Test. Default: ON Table 38. System setup options—Keyboard menu  Keyboard Fn Lock Options Enables or disables the Fn lock options. Default: ON Lock Mode Enables or disables the Function keys to have secondary functions.
  • Page 99 Table 40. System setup options—Virtualization menu (continued) Virtualization Enable Intel VT for Direct I/O When enabled, the system can perform Virtualization Technology for Direct I/O (VT-d). Default: ON DMA Protection Enable Pre-Boot DMA Support This setting controls Pre-boot DMA protection for both internal and external ports.

  • Page 100: Updating The Bios

    1. Follow the procedure from step 1 to step 6 in Updating the BIOS in Windows to download the latest BIOS setup program file. 2. Create a bootable USB drive. For more information, search the Knowledge Base Resource at www.dell.com/support. BIOS setup...

  • Page 101: Updating The Bios In Linux And Ubuntu

    Time Boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 102: System And Setup Password

    System and setup password Table 43. System and setup password  Password type Description System password Password that you must enter to log in to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. You can create a system password and a setup password to secure your computer.

  • Page 103: Clearing Cmos Settings

    Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application.

  • Page 104: Chapter 10: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 105: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...

  • Page 106: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.

  • Page 107: System-Diagnostic Lights

    System-diagnostic lights Battery-status light Indicates the power and battery-charge status. Solid white — Power adapter is connected and the battery has more than 5 percent charge. Amber — Computer is running on battery and the battery has less than 5 percent charge. ●...

  • Page 108: Recovering The Operating System

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.
  • Page 109 6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, search in the Knowledge Base Resource at www.dell.com/ support. Troubleshooting...
  • Page 110 Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 46. Self-help resources  Self-help resources Resource location Information about Dell products and services www.dell.com My Dell app...
  • Page 111 Ovaj dokument je originalno proizveden i objavljen od strane proizvođača, brenda Dell, i preuzet je sa njihove zvanične stranice. S obzirom na ovu činjenicu, Tehnoteka ističe da ne preuzima odgovornost za tačnost, celovitost ili pouzdanost informacija, podataka, mišljenja, saveta ili izjava sadržanih u ovom dokumentu.

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