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NEC SV-8100 User Manual
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NEC SV-8100 User Manual

NEC SV-8100 User Manual

Multiline telephone
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NEC SV-8100
Multiline Telephone User Guide
Digital or IP Phones
NEC SV-8100 - User Introduction for Display Phone
HOLD. The red HOLD button at the bottom of the phone is used to put calls on hold.
TRANSFER. The TRANSFER button is used to transfer calls to another phone. To
transfer a call, press the TRANSFER button, then dial the extension number of the
phone you want to send the call to. When the person answers, you can either
announce the call or just hang up. If the voice mail answers by mistake, dial *** and
the voice mail will disconnect.
SPEAKER. The SPEAKER button activates the speakerphone.
ANSWER. The ANSWER button is used to answer a second call, like call waiting
CONFERENCE. The Softkey under CONF button is used to set up a conference call by
adding on callers. Press CONF, then dial 9 and another number. After the person
answers, press CONF or the Softkey BEGIN to add them in. Repeat this until all
parties are on the line. As an option, we have a dedicated conference card that will
adjust levels for up to 16 callers.
RECALL. The RECALL button is used to transfer calls if you have Centrex or Centranet
lines only. Otherwise this button can be used to disconnect a call and give you fresh
dial tone.
FEATURE. The FEATURE button is used for programming.
MIC. The MIC button turns on/off the built in microphone. Most prefer to leave the
microphone on (light on) so you can use the speakerphone and talk back intercom.
Either UP and DOWN arrows or a Joystick are located at the bottom right of the
phone. Use these buttons to change ring volume, speaker volume, handset volume,
and contrast on the LCD screen, depending on what your phone is doing at the time.

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Summary of Contents for NEC SV-8100

  • Page 1 Multiline Telephone User Guide Digital or IP Phones NEC SV-8100 - User Introduction for Display Phone HOLD. The red HOLD button at the bottom of the phone is used to put calls on hold. TRANSFER. The TRANSFER button is used to transfer calls to another phone. To transfer a call, press the TRANSFER button, then dial the extension number of the phone you want to send the call to.
  • Page 2 RING VOLUME. Press SPEAKER, then dial 729 to make your phone ring to set the ring volume using the up and down volume control (arrows or joystick). SOFT KEYS. The 4 gray buttons just below the LCD screen are called soft keys. These buttons can be used for a variety of things.

  • Page 3: Placing Calls

    7. PROG – SPD Use the down arrow to get to SYS. This is where you can program system speed dial numbers that can be used by everyone. Press SYS. Screen will say SET SYS. Enter a buffer number (100-999). Start with 100 typically. Enter the number (typically don’t need to insert a 9).
  • Page 4 Last Number Redial 1. Without lifting the handset, press the Redial key. The last dialed number is displayed. 2. To redial the last number, press #. OR Search for the desired number from the Redial List by pressing the Redial Softkey or VOLUME UP or VOLUME DOWN keys. 3.
  • Page 5 To dial a System Speed dialing number: 1. Press the Speaker key. 2. Dial #2 (default Service Code) OR press the Redial Key OR Press the System Speed Dialing key. 3. Dial the Station Speed Dial buffer number (Default: 000~999). MICROPHONE CONTROL 1.
  • Page 6 Unanswered camp-ons and unscreened transfers will recall to the transferring station. Note 2: To return to the original party, press the flashing Line key or Conf key. Call Transfer using programmed DSS keys With a call in progress: 1. Press the Transfer key. 2.

  • Page 7: Station Busy/No Answer Options

    STATION BUSY/NO ANSWER OPTIONS Callback Call Busy or unanswered? To place a Callback: 1. Dial # 2. Hang up. 3. Lift the handset when the busy extension calls you back. Note: If the unavailable extension was unanswered (not busy), the Callback goes through after your co-worker uses their telephone for the first time.

  • Page 8: Call Pickup

    2. Press the Hold key and talk with the party. Repeat Redial To use Repeat Redial (if the outside party you call is unavailable or busy): 1. Place a trunk call. Note: Listen for busy tone or ring-no-answer. 2. Press the Feature + Redial keys. Note: Your Repeat Redial key flashes while you wait for the system to redial.
  • Page 9 2. Press the Group Call Pickup key - OR - Dial 756 or *#. Note: Service Code *# can pick up any call in the group, plus any Ring Group calls. Service Code 756 cannot pick up Ring Group calls. To answer a call ringing a telephone in another Pickup Group when you do not know the group number: 1.
  • Page 10 Page only. 4. Make announcement. 5. Press the hookswitch to disconnect quietly, then hang up. Meet-Me Answer To join a Meet Me Internal Page: 1. Lift the handset. 2. Dial 763 (if your extension is in the zone called) - OR - Dial 764 and the zone number (if your extension is not in the zone called) - OR - Press the Meet Me Conference/Paging Pickup key if your extension is in the zone called.
  • Page 11 5. Press Speaker to hang up. Note: Service Code 00 will erase the function from the key. Note: In some cases, the Hold key needs to be pressed before pressing the Speaker key. Function Number - Function Additional Data 01 DSS / One-Touch Extension number or any numbers (up to 24 digits). Press HOLD to write.
  • Page 12 40 Handset Transmission Cutoff 41 Buzzer Extension Number 42 Boss - Secretary Call Extension Number 43 Series Call 44 Common Hold 45 Exclusive 46 Department Group Log Out 47 Reverse Voice Over Extension Number 48 Voice Over Extension Number 49 Call Redirect Extension Number or Voice Mail Number 50 Account Code 51 General Purpose Relay No (0, 1~8) 52 Automatic Answer with Delay Message Setup Incoming Group Number...
  • Page 13 88 Dial-In Mode Switching 89 Do-Not-Call Setup 90 Do-Not-Call Data Registration 91 Live Recording Key...
  • Page 14 InMail User Guide Users with Display Phones can use the softkeys at the top of the phone as well. Access Voice Mail by pressing the MESSAGE button or dial the VM# __200__ Use the soft keys at the top of the phone to maneuver quicker. Initial Setup 1.
  • Page 15 TO TRANSFER A CALL DIRECTLY TO A MAILBOX: Press Transfer Dial the extension number +8 Hang up. TO Check your messages (FROM OUTSIDE) Dial the Automated Attendant number (typically after hours) Wait for greeting Dial # followed by your mailbox number Enter your Security Code.
  • Page 16 To automatically forward calls to voice mail ONLY when you do not answer Press the Speaker key Dial 743 Dial 1 to Set Dial the VM Pilot Number ___200______ Hang up To cancel, dial 743, then press 0 to cancel...
  • Page 17 3 Digit Feature Codes Night Mode Switching(Attendant Feature only)--------------718 Setting System Time (Attendant Feature only)----------------728 Call Forward All----------------------------------------------------741 Call Forward Busy-------------------------------------------------742 Call Forward No answer---------------------------------------743 Call Forward B/NA------------------------------------------------744 Do Not Disturb-------------------------------------------------------747 Answer Message Waiting-------------------------------------*0 Cancel all Messages Waiting--------------------------------773 Cancel Message Waiting---------------------------------------771 Alarm Clock-------------------------------------------------------------721 Program Function Key-------------------------------------------751 (2 digit Service code)