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Appendix
Problems with the Application screen
A black screen is displayed.
While operating an application, the application was ended
on the smartphone side.
— Press
to display the Top menu screen.
The smartphone OS may be awaiting screen operation.
— Stop the vehicle in a safe place and check the screen on
the smartphone.
The screen is displayed, but operation does not work at all.
An error has occurred.
— Park your vehicle in a safe place, and then turn off the
ignition switch (ACC OFF). Subsequently, turn the ignition
switch to on (ACC ON) again.
Error messages
When problems occur with this product, an error message
appears on the display. Refer to the table below to identify the
problem, then take the suggested corrective action. If the error
persists, record the error message and contact your dealer or
your nearest Pioneer service centre.
Common
AMP Error
This product fails to operate or the speaker connection is
incorrect; the protective circuit is activated.
— Check the speaker connection. If the message fails to
disappear even after the engine is switched off/on, contact
your dealer or an authorised Pioneer Service Station for
assistance.
USB storage device
Error-02
Communication failed.
— Turn the ignition switch OFF and back ON.
— Disconnect the USB storage device.
— Change to a different source. Then, return to the USB
storage device.
Unplayable File
This type of file cannot be played on this product.
— Select a file that can be played.
Security for the connected USB storage device is enabled.
— Follow the USB storage device instructions to disable
security.
30
Skipped
The connected USB storage device contains DRM protected
files.
— The protected files are skipped.
Protect
All the files on the connected USB storage device are
embedded with DRM.
— Replace the USB storage device.
Incompatible USB
The connected USB storage device is not supported by this
product.
— Disconnect your device and replace it with a compatible
USB storage device.
Check USB
The USB connector or USB cable is short-circuited.
— Check that the USB connector or USB cable is not caught
in something or damaged.
The connected USB storage device consumes more than
maximum allowable current.
— Disconnect the USB storage device and do not use it. Turn
the ignition switch to OFF, then to ACC or ON and then
connect a compliant USB storage device.
USB was disconnected for device protection. Do not re-in-
sert this USB memory into the unit. Press reset to restart
USB memory.
The USB connector or USB cable is short-circuited.
— Check that the USB connector or USB cable is not caught
in something or damaged.
The connected USB storage device consumes more than
maximum allowable current.
— Disconnect the USB storage device and do not use it. Turn
the ignition switch to OFF, then to ACC or ON and then
connect a compliant USB storage device.
Audio Format not supported
This type of file is not supported on this product.
— Select a file that can be played.
Bluetooth
Error-10
The power failed for the Bluetooth module of this product.
— Turn the ignition switch to OFF and then to ON.
If the error message is still displayed after performing the
above action, please contact your dealer or an authorised
Pioneer Service Station.
Detailed information for playa-
ble media
Compatibility
Common notes about the USB storage
device
Do not leave the USB storage device in any location with
high temperatures.
Depending on the kind of the USB storage device you use,
this product may not recognise the storage device or files
may not be played back properly.
The text information of some audio and video files may not
be correctly displayed.
File extensions must be used properly.
There may be a slight delay when starting playback of files
on an USB storage device with complex folder hierarchies.
Operations may vary depending on the kind of an USB
storage device.
It may not be possible to play some music files from USB
because of file characteristics, file format, recorded applica-
tion, playback environment, storage conditions, and so on.
USB storage device compatibility
For details about USB storage device compatibility with this
product, refer to Specifications on page 32.
Protocol: bulk
You cannot connect a USB storage device to this product via
a USB hub.
Partitioned USB storage device is not compatible with this
product.
Firmly secure the USB storage device when driving. Do not
let the USB storage device fall onto the floor, where it may
become jammed under the brake or accelerator.
There may be a slight delay when starting playback of audio
files encoded with image data.
Some USB storage devices connected to this product may
generate noise on the radio.
Do not connect anything other than the USB storage device.
The sequence of audio files on USB storage device
For USB storage device, the sequence is different from that of
USB storage device.
Handling guidelines and supplemental information
This product is not compatible with the Multi Media Card
(MMC).
Copyright protected files cannot be played back.
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