Page 1 Maintenance Guide NEC Express Server Express5800 Series Express5800/R120g-2E, T120g EXP330A, EXP331A, EXP332A Chapter 1 Maintenance Chapter 2 Useful Features Chapter 3 Appendix 10.115.01-104.01 April 2016 © NEC Corporation 2016...
Page 2: Manuals
Chapter 2: Useful Features Useful features and the detail of system BIOS settings, RAID Configuration Utility, and EXPRESSBUILDER Chapter 3: Appendix Error messages and Windows Event Logs Other manuals The detail of NEC ESMPRO, Universal RAID Utility, and other features Express5800/R120g-2E, T120g Maintenance Guide...
Page 3: Table Of Contents
Collecting Configuration Information ....................26 4.2.1 Windows Server 2012 R2 / Windows Server 2012 ............26 4.2.2 Windows Server 2008 R2/ Windows Server 2008 ............. 27 Collecting User-Mode Process Dump ....................27 Collecting Memory Dump ......................... 27 Express5800/R120g-2E, T120g Maintenance Guide...
Page 4 User Management ......................115 2.3.3 Mail Alert .......................... 117 2.3.4 SNMP Alert ........................119 2.3.5 System Operation ......................120 2.3.6 ECO ..........................121 2.3.7 Miscellaneous ........................123 Clear SEL ............................124 Reset ............................. 124 Initializing Configuration ......................... 125 Express5800/R120g-2E, T120g Maintenance Guide...
Page 5 Utilities in EXPRESSBUILDER ...................... 185 CLI for EXPRESSBUILDER ......................185 EXPRESSSCOPE Engine 3 ........................186 NEC ESMPRO ............................187 NEC ESMPRO ServerAgentService (for Windows) ............... 187 NEC ESMPRO Manager ........................ 188 NEC ESMPRO Agent Extension ....................189 Server Configuration Utility ......................189 NEC ExpressUpdate Agent ......................
Page 6 Accessing Data for Electric Power, Temperature, and Processor Utilization ..........224 Windows ............................224 3.1.1 Power consumption ......................224 3.1.2 Intake air temperature ...................... 225 3.1.3 Processor utilization ......................228 Glossary ..............................229 Revision Record ............................230 Express5800/R120g-2E, T120g Maintenance Guide...
Page 7: Conventions Used In This Document
Description of a warning Term indicating a degree of danger attention WARNING Use only the specified outlet Use a grounded outlet with the specified voltage. Use of an improper power source may cause a fire or a power leak. Express5800/R120g-2E, T120g Maintenance Guide...
Page 8: Notations Used In The Text
Unless otherwise stated, hard disk drive described in this manual refer to both of the following. • Hard disk drive (HDD) • Solid state drive (SSD) Removable media Unless otherwise stated, removable media described in this manual refer to both of the following. • USB flash drive • Flash FDD Express5800/R120g-2E, T120g Maintenance Guide...
Page 9: Abbreviations Of Operating Systems (Windows)
Windows Server 2012 R2 Standard Windows Server 2012 R2 Windows Server 2012 R2 Datacenter Windows Server 2012 Standard Windows Server 2012 Windows Server 2012 Datacenter Windows Server 2008 R2 Standard Windows Server 2008 R2 Windows Server 2008 R2 Enterprise Express5800/R120g-2E, T120g Maintenance Guide...
Page 10: Trademarks
Trademarks Trademarks EXPRESSSCOPE and ExpressUpdate are registered trademark of NEC Corporation. Microsoft, Windows, and Windows Server are registered trademarks or trademarks of Microsoft Corporation in the United States and other countries. Intel, Pentium, and Xeon are registered trademarks of Intel Corporation of the United States.
Page 11: License Notification
BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Express5800/R120g-2E, T120g Maintenance Guide...
Page 12 Neither the name(s) of the above-listed copyright holder(s) nor the names of its contributors may be used to endorse or promote products derived from this software without specific prior written permission. Express5800/R120g-2E, T120g Maintenance Guide...
Page 13 BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Express5800/R120g-2E, T120g Maintenance Guide...
Page 14: Warnings And Additions To This Document
4. If you have any concerns, or discover errors or omissions in this document, contact your sales representative. 5. Regardless of article 4, NEC Corporation assumes no responsibility for effects resulting from your operations. 6. The sample values used in this document are not actual values.
Page 15: Chapter 1 Maintenance
Describes how to reset or clear the server. See this section if the server is not working or if you want to restore BIOS settings to the factory settings. 8. System Diagnostics Describes the system diagnostics of this server. 9. Offline Tools Describes tools for preventive maintenance of this product. Express5800/R120g-2E, T120g Maintenance Guide...
Page 16: Relocation And Storage
• When storing the server, monitor the environmental conditions of the storage area. Temperature: −10°C to 55°C, Humidity: 20% to 80% (No dew condensation is permitted) Tips Make backup copies of important data stored in the hard disk drive. Express5800/R120g-2E, T120g Maintenance Guide...
Page 17 Wait for a sufficient period of time before using the server and other components. Note Check and adjust the system clock before operating after relocating or storing the server. Express5800/R120g-2E, T120g Maintenance Guide...
Page 18: Daily Maintenance
We recommend you to apply the latest update always. NEC corporate site: http://www.nec.com/ [Support & Downloads] NEC also provides ExpressUpdate that helps you to download and install the updates that must be applied to BIOS and FW of the server. Tips NEC recommends that you back up data before applying the latest update.
Page 19: Checking Status Led
Be sure to observe the following precautions to use the server safety. Failure to observe the precautions may cause death or serious injury. For details, see Safety Precautions and Regulatory Notices. • Do not disassemble, repair, or alter the server. • Disconnect the power plug before cleaning the server. Express5800/R120g-2E, T120g Maintenance Guide...
Page 20: Cleaning The Server
POWER LED is off. An optical mouse does not work properly if the lens area is not clean. Wipe the sensor with a dry cloth to remove any dirt or dust. Express5800/R120g-2E, T120g Maintenance Guide...
Page 21: User Support
User Support Before getting after-sales service, check the contents of the warranty and service. Maintenance Services Service representatives from NEC subsidiary companies or companies authorized by NEC provide maintenance services. For the services, contact your sales representative. Before Asking for Repair If you think that a failure occurred, follow the steps below: 1.
Page 22: Collecting Failure Information
Windows Server 2012 R2 / Windows Server 2012 Click Settings on Charms Bar. To go to the step 4, you can directly choose Event Viewer by right-clicking on the lower left corner of the screen. [Settings] [Event Viewer] Express5800/R120g-2E, T120g Maintenance Guide...
Page 23 Chapter 1 Maintenance 4. Collecting Failure Information Click Control Panel from Settings. Click System and Security of Control Panel. Express5800/R120g-2E, T120g Maintenance Guide...
Page 24 Click Save All Events As from Action menu. Type the file name of the log file in File name. Select the type of the log file you want to save in Save as type, and then click Save. Express5800/R120g-2E, T120g Maintenance Guide...
Page 25: Windows Server 2008 R2
3. Click Save All Event As from Action menu. 4. Type the file name of the log file in File name. 5. Select the type of the log file you want to save in Save as type, and then click Save. Express5800/R120g-2E, T120g Maintenance Guide...
Page 26: Collecting Configuration Information
2. Type msinfo32.exe in the text box, and then press <Enter> key. [Search] [Run] 3. System Information starts. 4. Click Export from File menu. 5. Type a file name to save in File Name, and then Click Save. Express5800/R120g-2E, T120g Maintenance Guide...
Page 27: Windows Server 2008 R2/ Windows Server 2008
Consult with your sales representative before dumping the memory. Dumping the memory while the server is in operating normally will affect the system operation. Important Do not reset during dumping memory or restarting the server even if the message of virtual memory shortage appears. Express5800/R120g-2E, T120g Maintenance Guide...
Page 28: Troubleshooting
Switch twice to start up the server. The screen is not displayed → Wait until the NEC logo appears. The screen is sometimes changed to the black screen during POST process Are the BIOS settings of option ROM scan for plural on-board LANs specified to Enabled? ...
Page 29: Problem Of Starting Expressbuilder
Error [Message ID:Z3002]: Failed to detect a DVD drive or a flash drive. Action: Check if hardware is properly connected. Error [Message ID:Z3003]: Failed to read a file. Express5800/R120g-2E, T120g Maintenance Guide...
Page 30 → Check Boot of BIOS Setup Utility, and then change the boot order of CD/DVD drive to the first. Is the DVD media damaged?  → Prepare a new DVD-R media, re-create an EXPRESSBUILDER DVD, and try again. Express5800/R120g-2E, T120g Maintenance Guide...
Page 31: Problem Of Installing Os
Software RAID Configuration Utility) to properly configure the RAID controller before installing OS. Did you create a logical drive?  → For a RAID system, create a logical drive using EXPRESSBUILDER or RAID Configuration Utility (Off-line Utility or LSI Software RAID Configuration Utility) to install OS. Express5800/R120g-2E, T120g Maintenance Guide...
Page 32 When Windows Server 2008 R2 is installed while several disks are connected, the system partition and the boot partition (100 MB) are created in another disk → For details, refer to the Microsoft website below: http://support.microsoft.com/kb/2530901/ja (Japanese only) Express5800/R120g-2E, T120g Maintenance Guide...
Page 33 → "Create a parameter file for Windows OS" must be run using Microsoft HTML Application Host. If it does not start, associate the file type with Microsoft HTML Application Host by using the following steps. (1) Click Run on Start menu. (2) Enter %windir%\system32\mshta.exe/register. Express5800/R120g-2E, T120g Maintenance Guide...
Page 34 The screen turns solid black or processing stops with 0x0000005C error while installing Windows Server 2008 R2: Is X2APIC feature of the processor disabled?  → Disable X2APIC feature of the processor by using BIOS Setup Utility. Advanced → Processor Configuration → X2APIC → Disabled Express5800/R120g-2E, T120g Maintenance Guide...
Page 35: Problem Of Starting Os
→ Either remove the cartridge or change the boot order in BIOS Setup. Is a disk array unit connected to the PCI card?  → Change the boot order from BBS Priorities of the BIOS Setup Utility. Express5800/R120g-2E, T120g Maintenance Guide...
Page 36 → The above message will appear if you use Windows Server 2008 R2 with the unauthenticated license. Choose Get genuine now and proceed license authentication. The above message is an example of request for license authentication. The message displayed on screen is subject to change depending on the license. Express5800/R120g-2E, T120g Maintenance Guide...
Page 37: Problem Of Operating A Raid System
 → Replace the failed hard disk drive with new one, and then perform Rebuild. Is the logical drive RAID0?  → RAID0 has no data redundancy and Consistency Check is disabled in the RAID0 array. Express5800/R120g-2E, T120g Maintenance Guide...
Page 38 → If the battery charging status is low, the battery is not found. If the battery is not found although 24 hours has passed, restart the system once. If the battery is not found although the above action has been taken, the additional battery may be faulty. Contact your sales representative. Express5800/R120g-2E, T120g Maintenance Guide...
Page 39 → Ignore the flashing. When Patrol Read is running, the DISK LED flashes even if the hard disk drive is not being accessed. If a SATA hard disk drive is used, the DISK LED stays on. Express5800/R120g-2E, T120g Maintenance Guide...
Page 40: Problem Of Using Internal Devices And Other Hardware
Unable to access the hard disk drive Is the hard disk drive supported by the server?  → Operation of any device that is not authorized by NEC is not supported. Is the hard disk drive properly installed?  → Check the hard disk drive installation status and the cable connections.
Page 41 Windows Server 2008 R2: C:\Program Files(x86)\EXPRESSBUILDER\repository\015\win\winnt\drivers \01_storage\1_ao_01\friendlyname.exe If the above path does not exist, run the following file in the EXPRESSBUILDER DVD. Windows Server 2012 R2: \015\win\winnt\drivers\01_storage\1_ao_03\friendlyname.exe Windows Server 2012: \015\win\winnt\drivers\01_storage\1_ao_02\friendlyname.exe Windows Server 2008 R2: \015\win\winnt\drivers\01_storage\1_ao_01\friendlyname.exe Express5800/R120g-2E, T120g Maintenance Guide...
Page 42: Problem Of Os Operation
→ Confirm that the network driver for the server has been installed and various settings, such as TCP/IP protocol, have been properly specified. Are transfer rate settings correct?  → Confirm that the transfer rate and duplex mode are the same as those of the connecting hubs. Express5800/R120g-2E, T120g Maintenance Guide...
Page 43: Problem Of Starting Expressbuilder On Windows
Windows. In that case, install Starter Pack again or run the following installer in EXPRESSBUILDER DVD. \015\ar_menu\setup.exe The following message may appear, but automatically disappears, and operation is unnecessary: “Device driver software has not been installed correctly.” Express5800/R120g-2E, T120g Maintenance Guide...
Page 44: Problem Of Bundled Software
ESMPRO ServerAgentService (for Windows), “NEC ESMPRO ServerAgentService Installation Guide (Windows)“ in EXPRESSBUILDER. The problem of NEC ESMPRO Manager → For details of NEC ESMPRO Manager, see “NEC ESMPRO Manager Installation Guide“ in EXPRESSBUILDER or its help. Express5800/R120g-2E, T120g Maintenance Guide...
Page 45: Problem Of Optical Disk Drive
[Server]-[Power Control Configuration]-[Standby Power Save] → This feature is enabled by turning off the power after OS is started. If the power is turned off during execution of POST or BIOS Setup Utility, the feature may not work. Express5800/R120g-2E, T120g Maintenance Guide...
Page 46: Windows System Recovery
Execute the following command to load the driver: Specify the drive whose volume label is INTER-FLASH. For on-board RAID controller (LSI Embedded MegaRAID): Windows Server 2012 R2： drvload < drive-letter >:\015\win\winnt\drivers\01_storage\1_al_05\megasr1.inf Windows Server 2012： drvload < drive-letter >:\015\win\winnt\drivers\01_storage\1_al_04\megasr1.inf Express5800/R120g-2E, T120g Maintenance Guide...
Page 47: Recovery Of Windows Server 2008 R2
Specify the following and click Add Drivers: Specify the drive labeled INTER-FLASH. (When using EXPRESSBUILDER DVD, specify the optical disk drive.) For N8103-176/177/178 RAID controller: \015\win\winnt\drivers\01_storage\1_an_01\megasas2.inf For on-board RAID controller (LSI Embedded MegaRAID): \015\win\winnt\drivers\01_storage\1_al_03\megasr1.inf This completes recovery. Express5800/R120g-2E, T120g Maintenance Guide...
Page 48: Resetting And Clearing The Server
Do not shut down, restart the server, or perform any switch operation after pressing BMC RESET Switch for at least three minutes. Tips BMC RESET Switch only resets the BMC and does not restart the server. Express5800/R120g-2E, T120g Maintenance Guide...
Page 49 Chapter 1 Maintenance 7. Resetting and Clearing the Server R120g-2E 16x 2.5-inch Drive Model BMC RESET Switch 26x 2.5-inch Drive Model BMC RESET Switch 12x 3.5-inch Drive Model BMC RESET Switch Express5800/R120g-2E, T120g Maintenance Guide...
Page 50 Chapter 1 Maintenance 7. Resetting and Clearing the Server T120g BMC RESET Switch Express5800/R120g-2E, T120g Maintenance Guide...
Page 51: Forced Shutdown
OS. R120g-2E 16x 2.5-inch Drive Model POWER Switch (Keep pressing for at least four seconds) 26x 2.5-inch Drive Model POWER Switch (Keep pressing for at least four seconds) Express5800/R120g-2E, T120g Maintenance Guide...
Page 52 Chapter 1 Maintenance 7. Resetting and Clearing the Server 12x 3.5-inch Drive Model POWER Switch (Keep pressing for at least four seconds) T120g POWER Switch (Keep pressing for at least four seconds) Express5800/R120g-2E, T120g Maintenance Guide...
Page 53: Clearing Bios Settings (Nvram(Cmos Memory))
To clear the password, use the password clear jumper switch. To clear the NVRAM (CMOS memory), use the CMOS clear jumper switch. Important Do not change any other jumper switch. Any change will cause the server to fail or malfunction. Clear CMOS Jumper クリアジャンパー CMOS クリア Clear パスワードクリアジャンパー Clear Password Jumper クリア Clear Express5800/R120g-2E, T120g Maintenance Guide...
Page 54 Press<F1> to resume, <F2> to Setup 8. Press <F2> key to start BIOS Setup Utility, and then run Load Setup Defaults from Save & Exit menu. Tips After the NVRAM data is cleared, the server may reboot before the OS starts. Express5800/R120g-2E, T120g Maintenance Guide...
Page 55 5. POST halts with the following error message. ERROR 8007: Password Cleared By Jumper. Press<F1> to resume, <F2> to Setup 6. Turn off the server and return the jumper switch to Protect by following steps 1 and 2. 7. Reassemble the server. Express5800/R120g-2E, T120g Maintenance Guide...
Page 56: System Diagnostics
Hard disk drive Important To avoid affecting a network and storage system, disconnect a LAN cable, Fibre Channel, NEC Storage, and other external storage before running System Diagnostics. Tips No data is written to the disk on checking hard disk drives.
Page 57 “Abnormal End” is displayed in the result on the right side. Move the cursor to the test that detected the error, and press <Enter > key. Take notes about the error message that has been shown to the Detail Information screen and contact your sales representative. Express5800/R120g-2E, T120g Maintenance Guide...
Page 58 To save it, connect FAT formatted removable media, and then choose Save(F). <Option> Optional features can be used from this menu. <Reboot> Reboots the server. 5. Choose Reboot in Enduser Menu. The server restarts. Remove EXPRESSBUILDER DVD from the drive. System Diagnostics is now completed. Express5800/R120g-2E, T120g Maintenance Guide...
Page 59: Offline Tools
The following menu appears after choosing a keyboard type. Off-line TOOL MENU Maintenance Utility Server Configuration Utility Exit 4. Choose a feature from the menu. See Chapter 1 (9.2 Features of Offline Tools) for more information. Express5800/R120g-2E, T120g Maintenance Guide...
Page 60: Features Of Offline Tools
Off-line Maintenance Utility is started when Maintenance Utility is selected. Off-line Maintenance Utility is used for preventive maintenance and failure analysis for this product. If you are unable to start NEC ESMPRO due to a failure, Off-line Maintenance Utility can be used to check the cause of the failure.
Page 61: Console-Less Feature
9.3.2 Preparation Set the remote management feature of EXPRESSSCOPE Engine 3 in advance to check hardware error information during console-less operation. For settings information, see EXPRESSSCOPE Engine 3 User's Guide or NEC ESMPRO Manager online help. Express5800/R120g-2E, T120g Maintenance Guide...
Page 62: Chapter 2 Useful Features
Describes the EXPRESSBUILDER. 7. EXPRESSSCOPE Engine 3 Describes EXPRESSSCOPE Engine 3. 8. NEC ESMPRO Describes NEC ESMPRO used to manage and monitor the server. 9. NEC Product Info Collection Utility Describes the NEC Product Info Collection Utility. 10. Ezclct Viewer 11.
Page 63: System Bios
• Main menu • Advanced menu • Security menu • Server menu • Boot menu • Save & Exit menu These menus have submenus for relevant items. Selecting submenus allows you to configure further detailed parameters. Express5800/R120g-2E, T120g Maintenance Guide...
Page 64: Main
(an NTP server) is recommended. If the system time becomes considerably slow or fast over time even though you regularly adjust it, contact the dealer where you purchased the server or the maintenance service company for maintenance. Express5800/R120g-2E, T120g Maintenance Guide...
Page 65: Advanced
When [Legacy] is selected for Boot Mode Note The Network Stack Configuration submenu and UEFI Driver Configuration submenu cannot be selected if Legacy is specified for Boot Mode. They can be selected only when UEFI is selected for Boot Mode. Express5800/R120g-2E, T120g Maintenance Guide...
Page 66 This option is displayed only when the installed processor supports this feature. PPIN Support [Disabled] Enable or disable Protected Processor Inventory Enabled Number (PPIN). This option is displayed only when the installed processor supports this feature. Express5800/R120g-2E, T120g Maintenance Guide...
Page 67 – Windows Server 2008 R2 See Chapter 1 Installing Windows in Installation Guide, and determine whether this feature is enabled or disabled according to description in "Before Starting Setup" appropriate to your OS. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 68 Shows the revision of the microcode applied to (Display only) Processor 2. EMT64 "Supported" is shown when processor 2 supports Intel (Display only) 64 architecture. Hyper-Threading "Supported" is shown when processor 2 supports (Display only) Hyper-Threading Technology. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 69 This option is displayed when [Enabled] EIST is set to "Enabled" and Turbo Boost is set to "Enabled". P-STATE Coordination Specify the type for P-STATE [HW_ALL] coordination. This option is displayed only SW_ALL when EIST is set to "Enabled". SW_ANY Express5800/R120g-2E, T120g Maintenance Guide...
Page 70 Uncore Frequency [Disabled] Enable or disable the feature that adjusts Coordination Enabled the operating frequency of Uncore in each processor. This option is displayed when Uncore Frequency Scaling is set to "Enabled". ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 71 Enable or disable the Cluster On Die feature. Enabled This option is available when Enabled is selected for NUMA and the installed processor supports this feature. Note: If you are using VMware ESXi 5, this option must be Disabled. Express5800/R120g-2E, T120g Maintenance Guide...
Page 72 2 (Memory RAS Feature) in User's Guide. Lock Step Sparing Patrol Scrub Disabled Enable or disable a memory RAS feature [Enabled] (Patrol Scrubbing). Demand Scrub Disabled Enable or disable a memory RAS feature [Enabled] (Demand Scrubbing). ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 73 Spared) in memory RAS mode. Number (Error): Indicates the memory capacity and failed DIMM. Disabled: Indicates the DIMM has been degraded due to a memory error. Not Present: Indicates that no DIMM is installed. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 74 [260 msec to 900 msec] 1 sec to 3.5 sec 4 sec to 13 sec 17 sec to 64 sec [Disabled] Enable or disable the I/O Non-Posted Prefetch I/O Non-Posted Prefetch Enabled function. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 75 ]: Factory setting Note If no hard disk drive on which an OS is installed is connected to a RAID Controller, LAN card (network boot), or Fibre Channel controller, set the option ROM for that slot to "Disabled". Express5800/R120g-2E, T120g Maintenance Guide...
Page 76 PCI5 Slot Link Speed Limit 2.5 GT/s Specify the upper limit of the link speed of the [5.0 GT/s] PCI slot 5. The speed must not exceed the one specified in Target Link Speed Limit. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 77 Enable or disable the feature that remotely [Disabled] Wake On LAN/PME powers on the server. Enabled Enable or disable the feature that remotely Wake On RTC Alarm [Disabled] powers on the server based on the real time Enabled clock. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 78 Specify the delay time before HDD is 3 Seconds accessed during POST. 6 Seconds 9 Seconds 12 Seconds 15 Seconds 21 Seconds 30 Seconds ]: Factory setting Note NEC has not verified the operation in IDE mode. Express5800/R120g-2E, T120g Maintenance Guide...
Page 79 Description SATA Port0 (Display only) Shows a device connected to each port. "Not Present" is shown when no device is SATA Port1 connected to the SATA port. SATA Port2 SATA Port3 SATA Port4 ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 80 POST according to the supported OS. Disabled Auto: Enables USB 3.0 after the OS that supports USB 3.0 is started. Enabled: Enables USB3.0. Disabled: Disables USB3.0. Disabled XHCI Hand-off Enable or disable the XHCI hand-off feature. [Enabled] ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 81 From the Advanced menu, select Serial Port Configuration and then press the <Enter> key to display the menu screen shown below. From BIOS Redirection Port, select Serial Port A or Serial Port B and then press the <Enter> key to display the menu screen shown below. Express5800/R120g-2E, T120g Maintenance Guide...
Page 82 Specifying "Serial Port A" Serial Port B or "Serial Port B" allows direct connection via a terminal unit such as NEC ESMPRO Manager. The screen size of the terminal unit must be 80 x 25. The option items shown below are displayed.
Page 83 PXE Configuration – – Network Mode Disabled Specify the PXE network mode. [IPv4] IPv6 Media Detect Count [1]-50 Specify the number of times trying to detect media at PXE connection. iSCSI Configuration – – ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 84 IQN format (iSCSI Qualifier Name). The menu items below can be selected when "iSCSI Initiator Name" is specified. Add an Attempt – – Attempt [XX] – – Delete Attempts – – Change Attempt Order – – ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 85 1. System BIOS <1> Add an Attempt submenu Note A MAC address is displayed when the onboard LAN controller or the UEFI driver for the PCI device is loaded. Option Parameter Description MAC [XX:XX:XX:XX:XX:XX] – – Express5800/R120g-2E, T120g Maintenance Guide...
Page 86 "Enabled" is selected for Enable DHCP or "IP6" is selected for Internet Protocol. Initiator Subnet Mask IP Address Specify subnet mask of initiator. This item is not displayed when "Enabled" is selected for Enable DHCP. Express5800/R120g-2E, T120g Maintenance Guide...
Page 87 This item is displayed when "CHAP" is selected for Authentication Type and "Mutual" is selected for CHAP Type. Save Changes – Save the current settings. Back to Previous Page – Return to the iSCSI Configuration submenu. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 88 Enabled Commit Changes and Exit – Save the current setting and return to the iSCSI Configuration submenu. Discard Changes and Exit – Discard the current setting and return to the iSCSI Configuration submenu. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 89 <+> or <–> key. Commit Changes and Exit – Save the current setting and return to the iSCSI Configuration submenu. Discard Changes and Exit – Discard the current setting and return to the iSCSI Configuration submenu. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 90 This item is displayed when the onboard LAN controller or a UEFI driver for a PCI device is loaded. The on-screen menu depends on the specified UEFI driver. VLAN Configuration －－ (MAC:XXXXXXXXXXXX) Driver Health – – VLAN Configuration (MAC:XXXXXXXXXXXX) submenu Express5800/R120g-2E, T120g Maintenance Guide...
Page 91 (Display only) Display the status of the UEFI driver. This item is displayed when the onboard LAN controller or a UEFI driver for a PCI device is loaded, and the UEFI driver supports the Driver Health Protocol. Express5800/R120g-2E, T120g Maintenance Guide...
Page 92: Security
• Administrator Password must be set before setting User Password. • Do not set any password before installing OS. • If you have forgotten any password, contact the store where you purchased the product or your maintenance service company. Express5800/R120g-2E, T120g Maintenance Guide...
Page 93 This option can be selected only when “Boot Mode” is set to “UEFI.” Trusted Computing – This option is displayed only when the optional TPM kit is installed and can be selected when an administrator password has been set. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 94 We recommend that you set “Administrator Password” to enable “Secure Boot.” • When “Secure Boot” is enabled and in order to have the option card recognized as a bootable device, the UEFI driver of the option card needs to be signed by the Microsoft key. Express5800/R120g-2E, T120g Maintenance Guide...
Page 95 Display the status of Authorized Signatures (DB). Register/delete DB. Forbidden Signatures － Display the status of Forbidden Signatures (DBX). Register/delete DBX. Authorized Timestamps － Display the status of Authorized Timestamps (DBT). Register/delete DBT. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 96 1. System BIOS Trusted Computing submenu From the Security menu, select Trusted Computing and then press the <Enter> key to display the menu screen shown below. If you enable TPM Support, the following menu screen appears. Express5800/R120g-2E, T120g Maintenance Guide...
Page 97 [Enabled] option can be selected when TPM Support is set to “Enabled.” SHA-1 Hash Policy Specify Hash Policy. This option can be [SHA-2] selected when TPM Support is set to “Enabled.” Intel(R) TXT Configuration − – Express5800/R120g-2E, T120g Maintenance Guide...
Page 98 Technology (feature to virtualize processor). VT-d Disabled Enable or disable Intel(R) Virtualization [Enabled] Technology for Directed I/O feature (Virtualization of I/O feature). This option is displayed only when the installed processor supports this feature. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 99: Server
Enable or disable the boot monitoring feature 5-60 minutes and specify the timeout period. To use this feature, NEC ESMPRO ServerAgentService must be installed. If starting up an OS on which NEC ESMPRO ServerAgentService is not installed, disable this feature. Boot Monitoring Policy [Retry 3 times]...
Page 100 Boot menu. Reduce the number of bootable devices by disconnecting unused USB device, or change Option ROM Scan for onboard devices or PCI slots to "Disabled". Express5800/R120g-2E, T120g Maintenance Guide...
Page 101 Defaults is executed. If you intend to measure the power by this setting, do not use the power control feature that limits power consumption. See Chapter 2 (4. Power Control Feature) for more information. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 102 NM Firmware Version (Display only) Shows the firmware version of Intel Node Manager. Descriptor Revision (Display only) Shows the revision of the descriptor. Chipset Revision (Display only) Shows the revision of the chipset. ]: Factory setting Express5800/R120g-2E, T120g Maintenance Guide...
Page 103 Powering on the server is available only by pressing the POWER switch on the server. If the AC-LINK setting is changed on a remote site with this option being set, you need to press the POWER switch twice to power on the server. Express5800/R120g-2E, T120g Maintenance Guide...
Page 104 * Continue pressing the POWER switch for at least 4 seconds to forcibly turn off the power. • If an uninterruptible power supply (UPS) is used for automatic operation, set the Tips AC-LINK to "Power On". • AC-LINK option becomes valid when next time POST is running. Express5800/R120g-2E, T120g Maintenance Guide...
Page 105: Boot
− Boot Configuration Quiet Boot Disabled Enable or disable the feature to display the NEC logo during [Enabled] POST. When this option is set to "Disabled", the results of POST execution are displayed instead of the NEC logo. If BIOS Redirection Port is enabled, this option is shown as Unavailable and inaccessible (run with "Disabled"...
Page 106 ・The priority of non-USB devices (SATA device, RAID, etc.) becomes higher, and USB devices are registered after them. c) Bootable devices ・For disabled devices, the disabled state is released, and they are registered in the Priorities of each device type again. Express5800/R120g-2E, T120g Maintenance Guide...
Page 107 If the boot mode is “Legacy,” the model number of the hard disk is displayed in “HDD Priorities.” • Change bootable devices not by the bcdedit command of Windows or efibootmgr command of Linux, but from SETUP. Express5800/R120g-2E, T120g Maintenance Guide...
Page 108: Save & Exit
Reconfigure each item according to your environment by referring to the list of settings in this section. • The values of iSCSI Configuration submenu and UEFI Driver Configuration submenu do not return to the default value. Express5800/R120g-2E, T120g Maintenance Guide...
Page 109: Server Configuration
Keyboard type selection menu 2. When you select a type of keyboard that is connected to the server, the Off-line TOOL MENU appears. Off-line TOOL menu 3. Selecting Server Configuration Utility in Off-line TOOL MENU starts Server Configuration Utility. Express5800/R120g-2E, T120g Maintenance Guide...
Page 110 See Chapter 2 (2.3.6 ECO) for details. (c) Help You can open help screen of Server Configuration Utility. (d) Return to the previous menu You can exit Server Configuration Utility, and return to Off-line TOOL MENU. Express5800/R120g-2E, T120g Maintenance Guide...
Page 111: Expressscope Engine 3
See Chapter 2 (2.6 Initializing Configuration) for details. (e) Help You can open help screen of EXPRESSSCOPE Engine 3. Return to the previous menu You can exit EXPRESSSCOPE Engine 3, and return to Server Configuration Utility menu. Express5800/R120g-2E, T120g Maintenance Guide...
Page 112: Configuration Menu
(e) System Operation You can set parameters for remote KVM console and remote media. See Chapter 2 (2.3.5 System Operation) for details. Miscellaneous You can set various features of BMC. See Chapter 2 (2.3.7 Miscellaneous) for details. Express5800/R120g-2E, T120g Maintenance Guide...
Page 113: Network
If you set this item, it is necessary for applying configuration information that the gateway is connected on network. DNS Server Specify the DNS Server. 0.0.0.0 Host Name Specify the Host Name. Blank Domain Name Specify the Domain Name. Blank Express5800/R120g-2E, T120g Maintenance Guide...
Page 114 *11: Port number can be specified only when the relevant port is set to "Enable". The port number must be unique. *12: Can be specified only when IPv6 is set to "Enable". *13: Displayed only when "Dynamic" is specified for Address Assignment Mode. Express5800/R120g-2E, T120g Maintenance Guide...
Page 115: User Management
Specify IP address of Domain Controller Server 3. Blank Active Directory (Group) Group Name Specify group name of Active Directory.*8 Blank Group Domain Specify group domain of Active Directory. Blank Privilege Specify privilege of group of Active Directory. Administrator Administrator Operator User Express5800/R120g-2E, T120g Maintenance Guide...
Page 116 *10: Characters in the range between 4 and 62 including alphanumeric, hyphen, underscore, period, comma, and equal sign can be used. *11: Alphanumeric characters in the range between 4 and 31 excluding ", #, and ¥ can be used. Express5800/R120g-2E, T120g Maintenance Guide...
Page 117: Mail Alert
*6 *7 LOGIN Select Enable/Disable of LOGIN authentication. Enable *6 *7 PLAIN Select Enable/Disable of PLAIN authentication. Enable *6 *8 User Name Specify the SMTP User Name. Blank *6 *9 Password Specify the SMTP Password. Blank Express5800/R120g-2E, T120g Maintenance Guide...
Page 118 Up to 19 alphanumeric characters can be used excluding " " blank, ",?, =, <, >, #, and ¥. *10: Be sure to perform Alert Test after all the parameters are configured appropriately. Alert feature may fail depending on configuration made for network or alert receiver. Express5800/R120g-2E, T120g Maintenance Guide...
Page 119: Snmp Alert
Can be specified only when each Alert Receiver is set to "Enable". Be sure to perform Alert Test after all the parameters are configured appropriately. Alert feature may fail depending on configuration made for network or alert receiver. Express5800/R120g-2E, T120g Maintenance Guide...
Page 120: System Operation
Memory (Remote CD/DVD port number + 2) (Encryption) Remote FD Display the port number of remote FD when encryption is enabled. (Remote – CD/DVD port number + 3) (Encryption) Port numbers must be the unique one. Express5800/R120g-2E, T120g Maintenance Guide...
Page 121: Eco
(in seconds) depends on system. system value Shutdown System Enable or disable the feature to shut down the system when power Disable consumption exceeds the time specified in Correction time limit. Non- Aggressive Enable or disable Non-Aggressive Mode. Disable Mode Express5800/R120g-2E, T120g Maintenance Guide...
Page 122 CPU/memory reaches 100%, the power value cannot be reduced no longer. • If the value specified for Power Threshold (Pa) for Aggressive Mode is lower than the power required for system startup and the parameter "Shutdown System" is enabled, the server might not start normally. Express5800/R120g-2E, T120g Maintenance Guide...
Page 123: Miscellaneous
When this item is changed to/from "Overwrite oldest SEL", all log records in the SEL Repository are cleared. Disabling Platform Event Filter also disables SNMP alert. When BMC can be managed directly from NEC ESMPRO Manager (Ver. 5.4 or later), this item must be set to "Enable". If it is set to "Enable", Authentication Key is required.
Page 124: Clear Sel
<ESC> key: Aborts processing and returns to BMC Configuration menu. <Enter> key: Resets BMC. It takes about several minute to restart BMC. Note Do not shutdown the system, reboot the system, or perform any switch operation while BMC is being reset (for approximately 3 minutes). Express5800/R120g-2E, T120g Maintenance Guide...
Page 125: Initializing Configuration
Initializes BMC configuration settings and restores the default value. After initialization, it takes several minutes to restart BMC. Note Do not shutdown the system, reboot the system, or perform any switch operation while BMC is being initialized (for approximately 3 minutes). Express5800/R120g-2E, T120g Maintenance Guide...
Page 126: Flash Fdd
Do not use Flash FDD to back up data. Flash FDD can be used for a temporary data only. 3.1.1 Compensation for recorded data NEC does not pay compensation for data recorded on Flash FDD even if the data is lost. 3.1.2 Handling Flash FDD •...
Page 127: Use In Expressbuilder
Chapter 2 Useful Features 3. Flash FDD 3.1.3 Use in EXPRESSBUILDER • Connect Flash FDD after Home Menu appears. • Remove Flash FDD from the server before closing EXPRESSBUILDER. Express5800/R120g-2E, T120g Maintenance Guide...
Page 128: Power Control Feature
For a device that has a Xeon Processor, power consumption of the server can be controlled by using the command line interface of EXPRESSSCOPE Engine 3 (BMC) or by using NEC ESMPRO Manager. This feature curves the upper limit of the power consumption, which allows more servers to be installed in the environment where the power consumption is limited.
Page 129: Notes On Using Windows Server 2008 R2 / 2012 / 2012 R2
Ignore the following event when Windows Server 2008 R2, 2012, or 2012 R2 is run on the server. This event is logged at the normal operation of controlling the server power. Source: Kernel-Processor-Power Event ID: 37 Level: Warning User: SYSTEM Source: Kernel-Processor-Power Event ID: 37 Express5800/R120g-2E, T120g Maintenance Guide...
Page 130: Raid System Configuration
Use Cursor Keys To Navigate Between Items And Press Enter To Select An Option *1: "x" in LSI Software RAID Configuration Utility Verx.xx represents the version of utility. *2: mm dd, yyy represents created date. *3: "z" in BIOS Version z.zz.zzzzzzzz represents the version of LSI Software RAID BIOS. Express5800/R120g-2E, T120g Maintenance Guide...
Page 131: Quitting Lsi Software Raid Configuration Utility
To quit the utility, press the <Esc> key on the TOP menu of LSI Software RAID Configuration Utility. Exit? Select Yes. Press<CTRL><ALT><DEL> To Reboot The System When the above message appears, press <Ctrl>+<Alt>+<Del> keys. The server restarts. Express5800/R120g-2E, T120g Maintenance Guide...
Page 132: Menu Tree Of The Legacy Mode
Enable (If the system is restarted during Rebuild or Check Consistency,  Auto Resume specify whether the task is continued automatically or not.)  Disk Coercion 1 GB (Forcibly pack HDDs of different size)  Factory Default Restore the default value Express5800/R120g-2E, T120g Maintenance Guide...
Page 133 • Media Type Media type (HDD or SSD) • Capacity Capacity • Product ID Product ID • Revision No. Revision No. • Link Speed Transfer rate  Rebuild Execute Rebuild  Check Consistency Check Consistency of Virtual Drive Express5800/R120g-2E, T120g Maintenance Guide...
Page 134: Procedures For Using Configuration Utility In The Legacy Mode
You cannot specify the Virtual Drive capacity on the Easy Configuration menu. Use New Configuration or View/Add Configuration instead. • For RAID10, the Virtual Drive is configured with the maximum capacity. You cannot specify the capacity. • For RAID0, you can skip the step for checking the consistency. Express5800/R120g-2E, T120g Maintenance Guide...
Page 135 4. Move the cursor onto the physical device to be included in the disk array, and then press the <Space> key. The display for the selected physical device changes from READY to ONLINE. New Configuration – ARRAY SELECTION MENU PORT # ONLINE A00-00 ONLINE A00-01 Express5800/R120g-2E, T120g Maintenance Guide...
Page 136 Virtual Drive(s) Configured RAID Size #Stripes StripeSz Status xxx.xxxGB 64 KB ONLINE Virtual Drive 0 RAID = 1 Units = MB Size = xxxxxxMB = Off = On Accept SPAN = NO Express5800/R120g-2E, T120g Maintenance Guide...
Page 137 50%. (5) RA (Read Ahead): Specify whether to use read-ahead. Parameter Remarks Does not perform read ahead. Performs read ahead. * Recommended (6) Span: Specify the span. This server does not use this feature. Express5800/R120g-2E, T120g Maintenance Guide...
Page 138 16. For RAID1, check the consistency on the virtual drive that has been initialized. See Chapter 2 (5.3.4 Check Consistency) for details. 17. Press the <Esc> key to return to the TOP menu and exit LSI Software RAID Configuration Utility. Express5800/R120g-2E, T120g Maintenance Guide...
Page 139: Manual Rebuild
6. Select Yes to start the rebuild process. When the Completed indication on the REBUILDING screen indicates 100%, the rebuild process is completed. 7. Press the <Esc> key to return to the TOP menu and exit LSI Software RAID Configuration Utility. Express5800/R120g-2E, T120g Maintenance Guide...
Page 140: Configure Hotspare
4. Move the cursor onto the physical device to be hot spared, and then press the <Enter> key. 5. Select Make HotSpare. 6. When you select Yes, the display for the physical device changes to “HOTSP”. Express5800/R120g-2E, T120g Maintenance Guide...
Page 141 Note To cancel the hot spare setting, select Objects and then Physical Drive, move the cursor onto the physical device to be canceled for hot sparing, press the <Enter> key, and then select Change Drv State. Express5800/R120g-2E, T120g Maintenance Guide...
Page 142: Check Consistency
Select Yes to start consistency checking. When the Completed indication on the CC Under Progress screen indicates 100%, the consistency check is completed. Press the <Esc> key to return to the TOP menu and exit LSI Software RAID Configuration Utility. Express5800/R120g-2E, T120g Maintenance Guide...
Page 143: Others
The available value is between 0% and 100%. The default value (recommended) is 30%. Physical device information Use this feature to display physical device information. From the TOP menu, select Objects, Physical Drive, select the target physical device, and then Drive Properties. Express5800/R120g-2E, T120g Maintenance Guide...
Page 144: Running Lsi Software Raid Configuration Utility In The Uefi Mode
SETUP by pressing the < F2> key while expanding option ROM.) If you fail to press the <F2> key or the system proceeds without displaying the following Tips screen, restart the system, and then press the <F2> keys on the POST screen. Express5800/R120g-2E, T120g Maintenance Guide...
Page 145: Advanced Menu
If you select UEFI Driver Configuration and press the <Enter> key, the following submenu appears. Select LSI Software RAID Configuration Utility and press the <Enter> key. The TOP menu of LSI Software RAID Configuration Utility appears. Express5800/R120g-2E, T120g Maintenance Guide...
Page 146: Quitting Lsi Software Raid Configuration Utility
Quitting LSI Software RAID Configuration Utility To quit the utility, press the <Esc> key on the TOP menu of LSI Software RAID Configuration Utility. When the following screen appears, the LSI Software RAID Configuration Utility is exited. Express5800/R120g-2E, T120g Maintenance Guide...
Page 147: Menu Tree Of Uefi Mode
Clearing the RAID Configuration Virtual Drive Management > Create Configuration Creating the RAID Configuration Save Configuration Storing the created configuration Select RAID Level Selecting the RAID level Selecting the HDD creating the Virtual Select Drives From Drive Express5800/R120g-2E, T120g Maintenance Guide...
Page 148 Physical Drive status Coerced Size (MB) Other Physical Drive size Device Type Physical Drive type Connected Port Port number Media Errors Media error count Predicted Fail Count Failure prediction count Available Size (MB) Available remained size Express5800/R120g-2E, T120g Maintenance Guide...
Page 149 Physical Drive. Starting the operations to the Physical Start Operation Drive Cancel of the operations being executed Stop Operation in the Physical Drive. > View Global Hot Spare Drives Device-dependent Display of the Global Hot Spare Drive Express5800/R120g-2E, T120g Maintenance Guide...
Page 150: Procedures For Using Configuration Utility In Uefi Mode
Exit LSI Software RAID Configuration Utility Run LSI Software RAID Configuration Utility. From the TOP menu screen, select Virtual Drive Management, and then Create Configuration. For Select RAID Level on the following screen, select the RAID level (RAID0, RAID1, or RAID10). Express5800/R120g-2E, T120g Maintenance Guide...
Page 151 Select Select Drives, and then select the device type for Select Media Type. Note • Do not select Both. This platform does not support Both of Media Type. • The options for Select Media Type vary depending on the connected device. Express5800/R120g-2E, T120g Maintenance Guide...
Page 152 Select all of the physical devices to be created, select Apply Changes, and then select OK on the next screen. Note You may select either of the upper or lower Apply Changes which is provided at two locations. Express5800/R120g-2E, T120g Maintenance Guide...
Page 153 Selecting “Disable” degrades performance by approximately 50%, comparing with the “Enable” setting. 5-5. Read Ahead: Specify the Read Ahead setting. Parameter Remarks Disable Does not perform read ahead. Enable* Performs read ahead. * Recommended Express5800/R120g-2E, T120g Maintenance Guide...
Page 154 When all the settings are completed, select Save Configuration. Note You may select either of the upper or lower Save Configuration which is provided at two locations. Select Yes, and then select OK on the next screen. A virtual drive is created. Express5800/R120g-2E, T120g Maintenance Guide...
Page 155 Select “Select Drives” under Span1, and then select the device type for Select Media Type. Note • Do not select Both. This platform does not support Both of Media Type. • The options for Select Media Type vary depending on the connected device. Express5800/R120g-2E, T120g Maintenance Guide...
Page 156 Select all of the physical devices to be created, select Apply Changes, and then select OK on the next screen. Note You may select either of the upper or lower Apply Changes which is provided at two locations. Express5800/R120g-2E, T120g Maintenance Guide...
Page 157 Select all of the physical devices to be created, select Apply Changes, and then select OK on the next screen. • Note You may select either of the upper or lower Apply Changes which is provided at two locations. • Do not create Span3 and more in Add More Spans menu. Express5800/R120g-2E, T120g Maintenance Guide...
Page 158 9-3. Read Ahead: Specify the Read Ahead setting. Parameter Remarks Disable Does not perform read ahead. Enable* Performs read ahead. * Recommended Note For RAID 10, the virtual drive can be created only with the maximum size. Express5800/R120g-2E, T120g Maintenance Guide...
Page 159 10) When all of the settings are complete, select Save Configuration. Note You may select either of the upper or lower Save Configuration which is provided at two locations. 11) Select Yes, and then select OK on the next screen. The virtual drive is created. Express5800/R120g-2E, T120g Maintenance Guide...
Page 160 Select the Drive Group to be additionally created for Choose Drive Group, and then select “Enabled”. Select Apply Changes, and then OK on the next screen. Note You may select either of the upper or lower Apply Changes which is provided at two locations. Express5800/R120g-2E, T120g Maintenance Guide...
Page 161 Drive Group setting is also changed. When all the settings are completed, select Save Configuration. Note You may select either of the upper or lower Save Configuration which is provided at two locations. Express5800/R120g-2E, T120g Maintenance Guide...
Page 162 Drive information on the following screen. When multiple virtual drives are created, for Select Virtual Drive, select the virtual drive you want to check. Press the <Esc> key to return to the previous screen, and then select Select Virtual Drive Operations. Express5800/R120g-2E, T120g Maintenance Guide...
Page 163 Data is lost after initialization. Take extreme care to select the correct Virtual Drive. Select “Virtual Drive Operation”, and then select “Fast Initialization” on the following screen. Important Full Initialization on the LSI Software RAID Configuration Utility takes long time, so do not select it. Express5800/R120g-2E, T120g Maintenance Guide...
Page 164 5. RAID System Configuration Select Start Operation, and then select Yes on the following screen to start the Fast Initialization. Note Fast Initialization completes in a few seconds or several tens of seconds. 10. Select OK. Express5800/R120g-2E, T120g Maintenance Guide...
Page 165 Inconsistency may be detected at the first time of the consistency check, but there is no problem. Note For RAID0, running Check Consistency is not required. Press the <Esc> key to return to the TOP menu and exit the utilities. Express5800/R120g-2E, T120g Maintenance Guide...
Page 166: Manual Rebuild
Replace a physical device, and then restart the server. Run LSI Software RAID Configuration Utility. From the TOP menu, select Drive Management, and then Select Drive Operations. The following screen appears. Confirm that the target physical device is displayed for Select Drive. Express5800/R120g-2E, T120g Maintenance Guide...
Page 167 The status of Operation Progress is not automatically updated. If you want to update the progress status, press the <Esc> key to return to the previous screen, and then select Select Virtual Drive Operations again. Exit LSI Software RAID Configuration Utility. Express5800/R120g-2E, T120g Maintenance Guide...
Page 168: Configure Hotspare
Exit LSI Software RAID Configuration Utility Connect a physical device for hot sparing, and then turn on the server. Run LSI Software RAID Configuration Utility. On the TOP menu screen, select Drive Management. The following screen appears. Express5800/R120g-2E, T120g Maintenance Guide...
Page 169 Chapter 2 Useful Features 5. RAID System Configuration Select Select Drive, and then select the physical device for hot sparing. Select Drive Operation. Express5800/R120g-2E, T120g Maintenance Guide...
Page 170 Chapter 2 Useful Features 5. RAID System Configuration Select “Assign Global Hot Spare Drive”. Select Start Operation, and then select OK. Return to the TOP menu screen. Select Drive Management. Select View Global Hot Spare. Express5800/R120g-2E, T120g Maintenance Guide...
Page 171 5. RAID System Configuration Confirm that a hot spare drive has been created. Exit LSI Software RAID Configuration Utility. Note To cancel the HotSpare setting, select Drive Management, Select Drive Operations, and then select “Unassign Hot Spare Drive”. Express5800/R120g-2E, T120g Maintenance Guide...
Page 172: Check Consistency
For RAID0, running Check Consistency is not required. Run LSI Software RAID Configuration Utility Run Check Consistency Exit LSI Software RAID Configuration Utility From the TOP menu of LSI Software RAID Configuration Utility, select Virtual Drive Management. Express5800/R120g-2E, T120g Maintenance Guide...
Page 173 Chapter 2 Useful Features 5. RAID System Configuration Select Select Virtual Drive Operations. Select the target virtual drive for Select Virtual Drive. Select "Virtual Drive Operation". Express5800/R120g-2E, T120g Maintenance Guide...
Page 174 Chapter 2 Useful Features 5. RAID System Configuration Select "Check Consistency". Select Start Operation. Select Yes on the next screen. Express5800/R120g-2E, T120g Maintenance Guide...
Page 175 The status of Operation Progress is not automatically updated. Press the <Esc> key to return to the screen to the upper position once; the progress status is updated when the mode enters “Select Virtual Drive Operations”. Express5800/R120g-2E, T120g Maintenance Guide...
Page 176: Others
Physical device information Use this feature to display physical device information. From the TOP menu, select Drive Management and then View Drive Properties, and then select Select Drive to select the physical device you want to check. Express5800/R120g-2E, T120g Maintenance Guide...
Page 177: Lsi Software Raid Configuration Utility And Universal Raid Utility
Number starting from 0 Number starting from 1 Assigned based on Enclosure Physical Drive (Physical Device) Number starting from 0 number and slot number Drive Group (Disk Array) Number starting from 0 Number starting from 1 Express5800/R120g-2E, T120g Maintenance Guide...
Page 178 BGI Rate (Background Initialization Priority). But Universal RAID Utility cannot set Background Initialization Priority. • Initialization priority cannot be set by Universal RAID Utility in LSI Embedded MegaRAID. To set the initialization priority, use LSI Software RAID Configuration Utility. Express5800/R120g-2E, T120g Maintenance Guide...
Page 179: Off-Line Utility And Universal Raid Utility
Starts from 0 Starts from 1 Drive group (Disk Array) Starts from 0 Starts from 1 To be assigned based on an enclosure that contains the Drive (Physical Device) Starts from 0 physical device and its slot number. Express5800/R120g-2E, T120g Maintenance Guide...
Page 180 Consistency Check priority Middle Tips • Off-line Utility can specify the background initialization priority, but Universal RAID Utility cannot. • The parameter of initialization priority (Slow Initialize) in Universal RAID Utility is not available for this server. Express5800/R120g-2E, T120g Maintenance Guide...
Page 181: Details Of Expressbuilder
After installing Starter Pack in the server, you can run EXPRESSBUILDER as a Windows application. Run NEC EXPRESSBUILDER from Windows Start Menu or run the shortcut on the desktop. When EXPRESSBUILDER starts as a Windows application, Autorun Menu shown in Chapter 2 (6.2 Menus of EXPRESSBUILDER) - (4) Autorun Menu will appear.
Page 182: Menus Of Expressbuilder
You can remotely operate EXPRESSBUILDER by using BIOS Console Redirection when choosing Tool menu (Redirection mode). The menu items and the tools are the same as the normal mode. Choose the normal mode when using the remote KVM feature. Tips Express5800/R120g-2E, T120g Maintenance Guide...
Page 183 Test and diagnostics Return to the previous menu Choose Test and diagnostics to run System Diagnostics, which is used to analyze and diagnose the server and check the cable connection. For details, see Chapter 1 (8. System Diagnostics). Express5800/R120g-2E, T120g Maintenance Guide...
Page 184 Applications Installs or runs an application individually. e) Files for Setup Creates the file for Windows installation. f) Maintenance Updates Internal Flash Memory or copies the application files to removable media. g) Exit Closes the menu. Express5800/R120g-2E, T120g Maintenance Guide...
Page 185: Utilities In Expressbuilder
Saves or loads the configuration data on a RAID controller. (2) File Execution Runs directly an external utility on removal media. Use this feature for utilities provided by NEC. Note Do not run the file provided by a third party.
Page 186: Expressscope Engine 3
* N8115-04 Remote KVM and Media License are required to activate these features. To actualize these features, virtual USB mass storage (Remote FD, Remote CD/DVD, Remote USB Memory, or Virtual Flash) is always connected as USB mass storage. Express5800/R120g-2E, T120g Maintenance Guide...
Page 187: Nec Esmpro
Chapter 2 Useful Features 8. NEC ESMPRO NEC ESMPRO NEC ESMPRO ServerAgentService (for Windows) For details of NEC ESMPRO ServerAgentService (for Windows), see “NEC ESMPRO ServerAgentService Installation Guide (Windows)“ in EXPRESSBUILDER. Express5800/R120g-2E, T120g Maintenance Guide...
Page 188: Nec Esmpro Manager
8. NEC ESMPRO NEC ESMPRO Manager NEC ESMPRO Manager can remotely control and monitor the hardware and the RAID system of the server. To use these features, install the bundle software for the server such as NEC ESMPRO ServerAgentService. For details, see "NEC ESMPRO Manager Installation Guide" or online help.
Page 189: Nec Esmpro Agent Extension
Chapter 2 Useful Features 8. NEC ESMPRO NEC ESMPRO Agent Extension You can manage the server remotely by using NEC ESMPRO Agent Extension with NEC ESMPRO Manager monitoring the server’s BMC. For details, see "NEC ESMPRO Agent Extension Installation Guide" in EXPRESSBUILDER.
Page 190: Nec Product Info Collection Utility
9. NEC Product Info Collection Utility NEC Product Info Collection Utility NEC Product Info Collection Utility can collect various data and logs related to the server all at once. You can collect the server information (Product Info) for maintenance by using this utility.
Page 191: Ezclct Viewer
Chapter 2 Useful Features 10. Ezclct Viewer Ezclct Viewer Ezclct Viewer can display the log files collected by NEC Product Info Collection Utility. For details, see " Ezclct Viewer User’s Guide" in EXPRESSBUILDER. Express5800/R120g-2E, T120g Maintenance Guide...
Page 192: Universal Raid Utility
Four or more physical devices are required to create a RAID 6 logical drive by using Universal RAID Utility. If you want to create a RAID 6 logical drive with three physical devices, use Off-line Utility. Express5800/R120g-2E, T120g Maintenance Guide...
Page 193: Express Report Service / Express Report Service (Https)
12. Express Report Service / Express Report Service (HTTPS) Express Report Service / Express Report Service (HTTPS) For details about Express Report Service / Express Report Service (HTTPS), see “Express Report Service / Express Report Service (HTTPS) Installation Guide (Windows)” in EXPRESSBUILDER. Express5800/R120g-2E, T120g Maintenance Guide...
Page 194: Express Report Service (Mg)
Chapter 2 Useful Features 13. Express Report Service (MG) Express Report Service (MG) For details about Express Report Service (MG), see “Express Report Service (MG) Installation Guide (Windows)” in EXPRESSBUILDER. Express5800/R120g-2E, T120g Maintenance Guide...
Page 195 Shows a list of Windows event logs 3 Accessing Data for Electrical Power, Temperature, and Processor Utilization Describes how to check power consumption in watts, intake temperature, and logical processor utilizations. 4. Glossary 5. Revision Record Express5800/R120g-2E, T120g Maintenance Guide...
Page 196: Chapter 3 Appendix
The next table lists the error messages and the actions to solve the problem. Tips Write down the displayed messages and beep patterns before contacting your sales representative. The messages are useful information for maintenance. Express5800/R120g-2E, T120g Maintenance Guide...
Page 197 Unsupported CPU detected on CPU #1 9002 Unsupported CPU detected on CPU #2 A CPU of which clock speed is 9021 Unsupported CPU Speed unsupported was detected. detected on CPU #1 9022 Unsupported CPU Speed detected on CPU #2 Express5800/R120g-2E, T120g Maintenance Guide...
Page 198 Retest to Yes, and then execute Save Changes configuration. and Exit. If the same error persists, contact your sales Memory LockStep feature is Lockstep was not ready. representative. A423 disabled in this memory configuration. Express5800/R120g-2E, T120g Maintenance Guide...
Page 199 DIMM was forcibly enabled. An error in CPU1_DIMM2 was AE82 CPU1_DIMM2 with error is detected, but because all enabled. memory is currently disabled, this DIMM was forcibly enabled. Express5800/R120g-2E, T120g Maintenance Guide...
Page 200 ROM → Disabled. (xx: PCI slot number) Option ROM expansion in PCI Expansion ROM not slot 03 failed. initialized - PCI B003 Slot 03 Option ROM expansion in PCI Expansion ROM not slot 04 failed. initialized - PCI B004 Slot 04 Express5800/R120g-2E, T120g Maintenance Guide...
Page 201 Link Speed error was detected PCI Slot 04 - PCIe Link Speed on PCI Slot 04. Error B274 Link Speed error was detected PCI Slot 05 - PCIe Link Speed on PCI Slot 05. Error B275 Express5800/R120g-2E, T120g Maintenance Guide...
Page 202 BMC SDR Repository failure. Failure was detected in SROM C111 that stores the SDR. Device failure was detected in C112 BMC SEL device failure. BMC SEL. An error was detected in BMC C113 BMC RAM test error. RAM. Express5800/R120g-2E, T120g Maintenance Guide...
Page 203 An error was detected while Unplug the power cord, wait for at least 30 C300 Out-of-band setup accessing BMC Mezzanine seconds, then restart the server. If the same error configuration failure card. is detected repeatedly, contact your sales representative. Express5800/R120g-2E, T120g Maintenance Guide...
Page 204 Run SETUP and re-specify each item. The SETUP settings were C628 System configuration data If the problem cannot be solved, contact your cleared by the standard cleared by System Boot Options sales representative. IPMI-compliant command of command. “Set System Boot Options.” Express5800/R120g-2E, T120g Maintenance Guide...
Page 205 Resetting the system failed. An error was detected when allocating PCI Remove all the installed PCI boards from the PCI slots, resources. and then restart the server. If the same error is detected repeatedly, contact your sales representative. Express5800/R120g-2E, T120g Maintenance Guide...
Page 206 (x: DIMM number) Memory Sparing feature failed over to Memory DIMM Sparing Fail-over standby memory. on CPUx (x: CPU socket number) Memory Mirroring feature failed over Memory Mirroring Fail-over on to standby memory. CPUx (x: socket number) Express5800/R120g-2E, T120g Maintenance Guide...
Page 207 The cooling fan has failed or is clogged. Baseboard Temperature1 Lower detected. Non-Critical Contact your sales representative. Baseboard Temperature1 Upper Non-Critical Baseboard Temperature1 Lower Critical Baseboard Temperature1 Upper Critical Ambient Temperature Lower Non-Critical Ambient Temperature Upper Non-Critical Ambient Temperature Lower Critical Express5800/R120g-2E, T120g Maintenance Guide...
Page 208 Power Supply2 Failure detected If this does not resolve the problem, contact your sales representative. Power Supply1 AC lost Power Supply2 AC lost No CPU is installed. Contact your sales representative. Processor Missing Express5800/R120g-2E, T120g Maintenance Guide...
Page 209 Sensor Failure Detected. detected. A timeout occurred while servicing SMI timeout system management interrupts. Power-on is inhibited. Soft Power Control Failure A watchdog timer timeout occurred. IPMI Watchdog timer timeout (Power off) IPMI Watchdog timer pre-timeout Express5800/R120g-2E, T120g Maintenance Guide...
Page 210 Error Node Manager Persistent Storage Integrity Error Operation was performed during hard Drive 0 Fault disk drive failure Drive 1 Fault Drive 2 Fault Drive 3 Fault Drive 4 Fault Drive 5 Fault Drive 6 Fault Express5800/R120g-2E, T120g Maintenance Guide...
Page 211 System Front FAN3 Lower Non-Critical System Front FAN4 Lower Non-Critical System Front FAN5 Lower Non-Critical System Front FAN6 Lower Non-Critical System Front FAN7 Lower Non-Critical System Front FAN8 Lower Non-Critical *1 An optional HDD cage is installed. Express5800/R120g-2E, T120g Maintenance Guide...
Page 212: List Of Windows Event Logs
This event does not affect the system operation if the following event is recorded after this event. At the time of applying Starter Pack Source : ipoib6x Message : Mellanox ConnectX-3 IPoIB Adapter device has been successfully initialized and enabled. Express5800/R120g-2E, T120g Maintenance Guide...
Page 213 NtpClient will try again in 15 minutes and double the reattempt interval Time-Service thereafter. When installing an OS, starting system, If it is not registered after connecting to the Internet, there is no or applying Starter Pack problem with system operation. Express5800/R120g-2E, T120g Maintenance Guide...
Page 214 When installing an OS Also, if WinRM event 10148 (WinRM service is listening WS-Management requests.) is output immediately after this event, there is no problem in system operation. Express5800/R120g-2E, T120g Maintenance Guide...
Page 215 Microsoft-Windows- Warning The Network List Manager reports no connectivity to the internet. DeviceSetupManager If this event is not registered after the Internet connection is When running the system established, there is no problem in system operation. Express5800/R120g-2E, T120g Maintenance Guide...
Page 216 Error: 'Class not registered' (0.0469065 sec.) AppReadiness If this event is logged only at the first sign-in after OS installation and When installing an OS does not occur repeatedly, there is no problem in system operation. Express5800/R120g-2E, T120g Maintenance Guide...
Page 217 The error was: No such host is known. (0x80072AF9) When installing an OS, booting the If it is not registered after connecting to the Internet, there is no problem system, or applying Starter Pack with system operation. Express5800/R120g-2E, T120g Maintenance Guide...
Page 218 Unless the application event is registered after license authentication, 8198 When installing an OS, running an OS for this event does not affect system operation. Go to the following the first time Microsoft website for details. http://support.microsoft.com/kb/921471/en-us Express5800/R120g-2E, T120g Maintenance Guide...
Page 219 Microsoft-Windows- Error VID (Virtual Infrastructure Driver) is not running. Hyper-V-VMMS 15350 This event is logged at shutdown of Windows Server 2012 with When running the system Hyper-V enabled. However, this event does not affect system operation. Express5800/R120g-2E, T120g Maintenance Guide...
Page 220 0088: 00 00 00 00 00 00 00 00 Warning Adapter link down:Intel(R) ~ iANSMiniport This event is logged at system startup if a team is configured with When starting system Intel(R) PROSet, however, there is no problem in system operation. Express5800/R120g-2E, T120g Maintenance Guide...
Page 221 Management Instrumentation namespace root\interop to use the Microsoft-Windows- Warning LocalSystem account. This account is privileged and the provider may cause a security violation if it does not correctly impersonate user requests. Upon applying Starter Pack This event does not affect system operation. Express5800/R120g-2E, T120g Maintenance Guide...
Page 222 12289 0x80070013, This media is read-only volume. When you import a transportable shadow-copy to another server that has Go to the following Microsoft website for details: a read-only volume while operating http://support.microsoft.com/kb/2003016/en-us Windows Server 2008 R2: Express5800/R120g-2E, T120g Maintenance Guide...
Page 223 Hyper-V, but this event does not affect system operation. Microsoft-Windows- Warning Shut down physical computer. Stopping/saving all virtual machines... Hyper-V-VMMS 14100 This event is logged when activating Windows Server 2008 R2 When running the system Hyper-V, but this event does not affect system operation. Express5800/R120g-2E, T120g Maintenance Guide...
Page 224: Accessing Data For Electric Power, Temperature, And Processor Utilization
'WScript.Echo " Data MS Byte = 0x" & hex(outparams.ResponseData(3)) WScript.Echo " Power Consumption = " & outparams.ResponseData(3)*256 + _ outparams.ResponseData(2) & " watts" End If ' End Script ' Start Script • Execution example C:¥VBS> cscript //nologo Power.vbs Express5800/R120g-2E, T120g Maintenance Guide...
Page 225: Intake Air Temperature
For cnt = 0 to RecordCount-1 Offset = 0 Length = 9 oinparams.networkfunction = &ha oinparams.lun = 0 oinparams.responderaddress = &h20 oinparams.command = &h23 oinparams.requestdata = array(Reserve_LS, Reserve_MS, Record_LS, Record_MS, Offset, Length) oinparams.requestdatasize = 6 set outparams = oipmi.execmethod_("requestresponse",oinparams) Express5800/R120g-2E, T120g Maintenance Guide...
Page 226 And &hf0)/16, k2, 4) currentValue = CDbl (((M * rawData) + (B * (10 ^ k1))) * (10 ^ k2)) WScript.Echo " Current Value = " & currentValue & " " & units2 End If End Sub Express5800/R120g-2E, T120g Maintenance Guide...
Page 227 Intake air temperature data is obtained from the sensor with an ID string that contains any of the following: Amb, Ambient, or Front Panel. In the case of the sample above, the data is obtained from a sensor that contains FntPnl Amb Temp in its ID, with a resulting intake air temperature of 27°C. Express5800/R120g-2E, T120g Maintenance Guide...
Page 228: Processor Utilization
Proc3 : PercentProcessorTime=0 Proc4 : PercentProcessorTime=76 Proc5 : PercentProcessorTime=0 Proc6 : PercentProcessorTime=0 Proc7 : PercentProcessorTime=0 Proc_Total : PercentProcessorTime=9 Proc 0 to Proc 7 show the utilization rate of each processor while Proc_Total shows the total processor utilization rate. Express5800/R120g-2E, T120g Maintenance Guide...
Page 229: Glossary
NEC ESMPRO Manager Software for managing plural servers on network. NEC ESMPRO Software for monitoring the server. This works with NEC ESMPRO Manager. You can ServerAgentService choose Service Mode or Non-Service Mode when installing this software. Service Mode resides as the OS service and Non-Service Mode does not use the OS service to reduce memory, CPU power and other OS resources.
Page 230: Revision Record
Chapter 3 Appendix 5. Revision Record Revision Record Document Number Date Issued Description 10.115.01-104.01 April 2016 Newly created Express5800/R120g-2E, T120g Maintenance Guide...
Page 231 [MEMO]...
Page 232 NEC Express Server Express5800/R120g-2E, T120g Maintenance Guide April 2016 NEC Corporation 7-1 Shiba 5-Chome, Minato-Ku Tokyo 108-8001, Japan ©NEC Corporation 2016 The contents of this manual may not be copied or altered without the prior written permission of NEC Corporation.

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NEC Express5800/R120g Maintenance Manual

Chapter 1 Maintenance

Chapter 2 Useful Features

Chapter 3 Appendix

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