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LG WKGX301H A Series Owner's Manual
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LG WKGX301H A Series Owner's Manual

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OWNER'S MANUAL
LAUNDRY CENTER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.
ENGLISH
WK*X30*H*A
www.lg.com
MFL71983207
Copyright © 2023 LG Electronics Inc. All Rights Reserved.
Rev.02_042123

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  • Page 1 Scan to see the online manual. OWNER'S MANUAL LAUNDRY CENTER Read this owner's manual thoroughly before operating the appliance and keep it handy for reference at all times. ENGLISH WK*X30*H*A www.lg.com MFL71983207 Copyright © 2023 LG Electronics Inc. All Rights Reserved. Rev.02_042123...

  • Page 2: Table Of Contents

    Cycle Modifiers Options and Extra Functions 29 OPERATION-DRYER Using the Dryer Control Panel Dry Cycles Cycle Modifiers Options and Extra Fuctions 42 SMART FUNCTIONS Using LG ThinQ Application Smart Diagnosis Function 46 MAINTENANCE Washer Dryer 54 TROUBLESHOOTING Washer Dryer Common...

  • Page 3: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS IMPORTANT SAFETY INSTRUCTIONS READ ALL INSTRUCTIONS BEFORE USE Safety for a Dryer WARNING Fire Hazard Failure to follow safety warnings exactly could result in serious injury, death or property damage. Do not install a booster fan in the exhaust duct. Install all clothes dryers in accordance with the installation instructions of the manufacturer of the dryer.

  • Page 4: Warning Statements

    IMPORTANT SAFETY INSTRUCTIONS WARNING - Risk of Fire Install the clothes dryer according to the manufacturer’s instructions and local codes. Clothes dryer installation must be performed by a qualified installer. • Do not install a clothes dryer with flexible plastic venting materials. If •...
  • Page 5 IMPORTANT SAFETY INSTRUCTIONS • To reduce the risk of severe injury or death, follow all installation instructions. • Refer to the INSTALLATION INSTRUCTIONS for detailed grounding procedures. Installation instructions are packed with the appliance for the installer’s reference. If the appliance is moved to a new location, have it checked and reinstalled by qualified service personnel.
  • Page 6 • Use this appliance only for its intended purpose. • If the product has been submerged in water, sitting in standing water, or waterlogged, do not come in contact with the product and immediately contact an LG Electronics Customer Information Center for instructions before resuming use.
  • Page 7 IMPORTANT SAFETY INSTRUCTIONS • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance. • Do not mix chlorine bleach with ammonia or acids such as vinegar. Follow package directions when using laundry products.

  • Page 8: Caution Statements

    IMPORTANT SAFETY INSTRUCTIONS • Remove the door(s) before the appliance is removed from service or discarded to avoid the danger of children or small animals getting trapped inside. • Make sure the dispenser drawer or lid is closed at all times when not being filled with laundry products. •...

  • Page 9: Product Overview

    PRODUCT OVERVIEW PRODUCT OVERVIEW Product Features The images in this guide may be different from the actual components and accessories, which are subject to change by the manufacturer without prior notice for product improvement purposes. Front View Rear View Control Panel Power Cord (for Gas Models) Lint Filter Terminal Block Access Panel (for Electric...
  • Page 10 • For your safety and for extended product life, use only authorized components. The manufacturer is not responsible for product Included Accessories malfunction, property damage or bodily injury caused by the use of separately purchased unauthorized components, parts, or non-LG products. Non-skid Pads Hole Caps Wrench Y Connector...

  • Page 11: Operation-Washer

    OPERATION-WASHER OPERATION-WASHER Using the Washer WARNING • To reduce the risk of fire, electric shock, or injury to persons, read the SAFETY INSTRUCTIONS before operating this appliance. Operation Overview Adjust settings. • Default settings for the selected cycle can Sort laundry and load the washer. be changed, if desired, using the cycle modifier and SETTINGS buttons.
  • Page 12 12 OPERATION-WASHER Sorting Laundry CAUTION • Clothing or articles that are waterproof or water-resistant must be washed in the Bedding or XL Load cycle only. (Examples include water resistant clothing, mattress covers, outdoor clothes, and plastic mats.) Failure to do so may result in personal injury or damage to the washer, clothes, walls, floor, and surrounding objects caused by abnormal vibration.
  • Page 13 OPERATION-WASHER Category Label Directions Hand wash Machine wash, Normal cycle Washing Perm Press/Wrinkle Resistant setting (which has a cool down or cold spray before the slower spin) Gentle/Delicate setting (slow agitation and/or reduced wash time) Do not wash Do not wring Water Temperature Warm Cold/Cool...

  • Page 14: Adding Cleaning Products

    14 OPERATION-WASHER Small Items Powdered detergent • Do not wash a single small item. Add enough Single-Use Detergent Packs / Gel or similar items to the load to prevent an out-of- Tablet Detergents balance load. • Wash small, light items in a mesh bag. Small •...
  • Page 15 OPERATION-WASHER Pour the detergent and softener into their CAUTION respective reservoirs, up to the MAX line. • Slide the detergent dispenser drawer out or in • The ezDispense drawer has two reservoirs. slowly and use both hands for safety. Failure to Put the liquid detergent into the right-hand do so can damage the washer or cause the reservoir and the fabric softener into the...
  • Page 16 16 OPERATION-WASHER Manual Main Wash Detergent Load the laundry products into the Compartment appropriate manual dispenser compartments. This compartment holds laundry detergent for the main wash cycle. Either powdered or liquid • Use the main wash detergent compartment detergent may be used in this compartment. at the front of the manual dispenser for powdered or liquid detergent or oxygen- •...

  • Page 17: Control Panel

    OPERATION-WASHER Control Panel Control Panel Features for the Washer Power On/Off Button • Press this button to turn the washer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. •...

  • Page 18: Wash Cycles

    18 OPERATION-WASHER • Use these buttons to adjust the wash temperature, spin speed and soil level settings for the selected cycle. • The current settings are shown in the display. • Press the button for that option to select other settings. Indicators Control Lock Indicator •...
  • Page 19 OPERATION-WASHER Default Cycles These cycles are in the initial cycle list. Cycle Normal Wash Description Use to wash all normal items such as cotton, linen, shirts, jeans or mixed loads, except delicate fabrics such as wool or silk. • Pressing the Start/Pause button without selecting a cycle will cause the Normal cycle to begin immediately, using the default settings.
  • Page 20 20 OPERATION-WASHER Cycle Towels Soil Level Default: Medium Available: All Cycle Quick Wash Description Quickly washes lightly soiled clothing and small loads. For high wash and rinse efficiency, wash small loads of 2-3 lightly soiled garments. (less than 3 lb (1.36 kg)) •...
  • Page 21 OPERATION-WASHER Cycle Bright Whites Soil Level Default: Medium Available: All Cycle Sanitary Description Washes clothes using the extra hot wash temperature. Wash Temp. Default: Ex. Hot Available: Ex. Hot Spin Speed Default: High Available: All Soil Level Default: Medium Available: All Cycle Tub Clean Description...
  • Page 22 22 OPERATION-WASHER Cycle Activewear Spin Speed Default: Medium Available: Medium, Low, No Spin Soil Level Default: Medium Available: All Cycle Swimwear Description Removes chlorine or salt from swimwear with delicate care. Wash Temp. Default: Cold Available: Warm, Cold, Tap Cold Spin Speed Default: Medium Available: Medium, Low, No Spin...
  • Page 23 Available: Low, Medium, High, Ex. High Soil Level Default: Heavy Available: All Download Cycles The wash cycle below can be downloaded on the LG ThinQ app. Cycle Overnight Wash Description Reduces washing noise and continues tumbling after the cycle to prevent wrinkles.
  • Page 24 24 OPERATION-WASHER Cycle Steam Fresh Care Pre-wash TurboWash Cold Wash Normal Wash † AI Wash † Bedding Delicates Towels Quick Wash Heavy Duty † † Allergiene Perm. Press Tub Clean † Bright Whites Sanitary Rinse+Spin Spin Only Hand / Wool Activewear Swimwear Kids Wear...

  • Page 25: Cycle Modifiers

    OPERATION-WASHER Cycle Modifiers Soil Adjusting the soil level setting will modify the cycle times and/or wash actions. About Modifier Buttons • Press the Soil button and select the desired soil Each cycle has default settings that are selected level. automatically. You can also customize these •...
  • Page 26 26 OPERATION-WASHER Basic Options Delay Start Once you have selected the cycle and other settings, press the Delay Start button to delay the Steam start of the wash cycle. Adding this option to a wash cycle helps provide • Press the Delay Start button to increase the superior cleaning performance.
  • Page 27 OPERATION-WASHER Pre-wash Scroll down and select the Washer Additional This option adds a pre-wash (for about 15 - 17 Settings. minutes) for improved cleaning of heavily soiled or stained clothing. • Swipe the bar to turn the option on or off. Select the desired settings and adjust them as needed.
  • Page 28 28 OPERATION-WASHER Washer And Dryer Common Settings Press the SETTINGS button. Press the Washer And Dryer Common Settings. Select the settings and adjust them as needed. NOTE • If no action is taken for several minutes after pressing the SETTINGS button, the display reverts to the previous screen.

  • Page 29: Operation-Dryer

    OPERATION-DRYER OPERATION-DRYER Using the Dryer available, it is grayed out and will not respond when touched. WARNING • To reduce the risk of fire, electric shock, or injury Begin the cycle. to persons, read the SAFETY INSTRUCTIONS • Press the Start/Pause button to begin the before operating this appliance.
  • Page 30 30 OPERATION-DRYER Loading the Dryer Fabric Care Labels Sort and dry laundry according to care labels, size, and fabric type. Do not overload the dryer. This will General Tips save energy and time and give the best drying • Combine large and small items in the same load. performance.

  • Page 31: Control Panel

    OPERATION-DRYER Control Panel Control Panel Features for the Dryer Power On/Off Button • Press this button to turn the dryer on or off. • Pressing this button during a cycle will cancel that cycle and any load settings will be lost. WASH/DRY Button •...
  • Page 32 32 OPERATION-DRYER Indicators Flow Sense Indicator • The Flow Sense™ duct blockage sensing system detects and alerts you to blockages in the ductwork that reduce exhaust flow from the dryer. • Maintaining a clean exhaust system improves operating efficiency and helps minimize service calls, saving you money.

  • Page 33: Dry Cycles

    OPERATION-DRYER Dry Cycles Cycle Guide The appliance automatically sets the dryness level and temperature at the recommended setting for each cycle. The estimated time remaining will be shown in the display. • Press the Temp. button and the available settings are shown in the display: Low, Med.Low, Medium, Med.High or High •...
  • Page 34 34 OPERATION-DRYER Cycle Towels Dry Level Default: Normal Available: All Cycle Quick Dry Description Use this cycle to quickly dry a small load of laundry. Temp. Default: High Available: All Dry Time Default: 30 min Available: 10 ~ 100 min Cycle Timed Dry Description...
  • Page 35 OPERATION-DRYER Non-Default Cycles Edit the list of dry cycles using the Cycle List Edit option to use these cycles. Cycle SteamSanitary Description Use this cycle to reduce odors using steam and high temperature. Temp. Default: High Available: High Cycle Super Dry Description Thoroughly dries cotton fabrics.
  • Page 36 Special Drying Cycles These new or specialized drying cycles can be downloaded to your appliance with a smartphone. Refer to the LG ThinQ smartphone application for a complete list of the cycles available for download. Cycle Overnight Dry Description This energy efficient cycle dries a small load overnight.
  • Page 37 OPERATION-DRYER Cycle Rack Dry Description This cycle is used with items, such as wool sweaters, silk items, and lingerie, that shouldbe dried flat. This cycle can also be used with items that should not be tumbled dry,such as gym shoes or stuffed animals. Install the rack in the dryer drum before usingthis cycle.
  • Page 38 38 OPERATION-DRYER Damp Dry Cycle TurboSteam Energy Saver Low Static Wrinkle Care Signal Low Temp Dry Easy Ironing Small Load Large Load XL Load Anti-Wrinkle † Overnight Dry † Rack Dry...

  • Page 39: Cycle Modifiers

    OPERATION-DRYER Cycle Modifiers Dryer Settings Press the SETTINGS button. About Modifier Buttons Each cycle has default settings that are selected automatically. Customize these settings using the cycle modifier buttons. Scroll through to select the desired settings and adjust them as needed. •...
  • Page 40 40 OPERATION-DRYER allows you to remove faster-drying lightweight • For more information, see SMART FUNCTIONS items or items that you would like to iron or hang in this manual. while they are still slightly damp. Drum Light Energy Saver The drum is equipped with a white LED light that This option helps to reduce the energy illuminates when the dryer is turned on.
  • Page 41 OPERATION-DRYER Smart Diagnosis Use this to help troubleshoot errors or malfunctions. • See the Smart Diagnosis section for more details.

  • Page 42: Smart Functions

    NOTE • If you change your wireless router, Internet service provider, or password, delete the Run the LG ThinQ app and sign in with your connected appliance from the LG ThinQ existing account or create an LG account to application and connect it again.
  • Page 43 • The appliance supports 2.4 GHz Wi-Fi networks only. To check your network frequency, contact your Internet service provider or refer to your Start a cycle from the LG ThinQ application on wireless router manual. your smartphone. • LG ThinQ is not responsible for any network...

  • Page 44: Smart Diagnosis Tm Function

    Cloud Cycle Any changes or modifications in construction of this device which are not expressly approved by Use the LG ThinQ app to start cycles with various the party responsible for compliance could void options. Cloud cycles are deleted from the the user’s authority to operate the equipment.
  • Page 45 If you experience a problem with your Wi-Fi equipped appliance, it can transmit troubleshooting data to a smartphone using the LG ThinQ application. • Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu. Follow the instructions provided in the LG ThinQ application.

  • Page 46: Maintenance

    46 MAINTENANCE MAINTENANCE WARNING • To reduce the risk of fire, electric shock, or injury to persons, read this entire owner’s manual, including the SAFETY INSTRUCTIONS, before operating this appliance. • Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning can cause serious injury, fire, electric shock, or death.
  • Page 47 MAINTENANCE • For other drum cleaning products, follow • Mineral scale and other spots may be removed the cleaner manufacturer’s instructions and from the stainless steel drum using a soft cloth recommendations. soaked in stainless steel cleaner. • Do not exceed the maximum fill line when •...
  • Page 48 48 MAINTENANCE Wipe off any moisture with a dry towel or cloth after cleaning. Remove the ezDispense reservoirs from the drawer, and open the reservoirs lids. • Rinse the drawer in warm water to dissolve Reassemble the reservoirs and reinstall the the detergent or softener scale.
  • Page 49 MAINTENANCE Cleaning the Water Inlet Filters Rinse filters thoroughly and press them back into place. If the washer does not fill properly, an error message will appear on the display. The inlet valve filter screens could be clogged by hard water scale, Flush then reattach the water hoses.
  • Page 50 50 MAINTENANCE Close the drain pump filter cover. Remove the pump filter. NOTE • Twist the pump filter counterclockwise to • An message blinks on the display when the remove. drain pump filter is clogged with dirt. Clean the drain pump filter. Care in Cold Climates Storing the Appliance If the washer will not be used for an extended...
  • Page 51 MAINTENANCE Add 1 gallon of nontoxic recreational vehicle Immerse the water inlet hoses in hot water to (RV) antifreeze to the empty drum and close thaw them. the door. • Never use automotive antifreeze. Reconnect the water inlet hoses to the water inlets of the washer and to the faucets.

  • Page 52: Dryer

    52 MAINTENANCE Dryer Cleaning the Lint Filter Always clean the lint from the filter after every Regular Cleaning cycle. Cleaning the Exterior Proper care of your appliance can extend its life. The outside of the appliance can be cleaned with warm water and a mild, nonabrasive household detergent.
  • Page 53 MAINTENANCE NOTE • NEVER operate the appliance without the lint filter in place. CAUTION • Do not hit or apply excessive force to the LCD panel. Doing so can cause damage.

  • Page 54: Troubleshooting

    54 TROUBLESHOOTING TROUBLESHOOTING The appliance is equipped with an automatic error-monitoring system to detect and diagnose problems at an early stage. If the appliance does not function properly or does not function at all, check the following before you call for service. Washer FAQs: Frequently Asked Questions Why does my washer make loud banging noises while it is filling with water?
  • Page 55 TROUBLESHOOTING Problem Possible Cause & Solution Water supply Water supply pressure to faucet or house is too low. • Check another faucet in the house to make sure that household water pressure is adequate and flow is not restricted. • Disconnect the water inlet hoses from the washer and run a few gallons of water through the hoses to flush out any dirt.
  • Page 56 56 TROUBLESHOOTING Problem Possible Cause & Solution Too much sudsing detected. Oversudsing • The washer will operate the suds reduction cycle for about 2 hours. Voltage abnormality Abnormal voltage detected. • Unplug the power plug. If error recurs, call for service. ezDispense Error Messages Problem Possible Cause &...
  • Page 57 TROUBLESHOOTING Problem Possible Cause & Solution Water being added The wash load may be unbalanced. If the washer senses that the load is unbalanced, it after the washer has will stop and refill to redistribute the load. already begun to •...
  • Page 58 58 TROUBLESHOOTING Problem Possible Cause & Solution Water Leaking Drain hose has come out of the drain connector or is not inserted far enough. • Tie drain hose to inlet hose or standpipe to prevent it from coming out during drain. •...
  • Page 59 TROUBLESHOOTING Problem Possible Cause & Solution Washer will not Control panel has powered off due to inactivity. operate. • This is normal. Press the Power button to turn on the washer. Washer is unplugged. • Make sure that the power cord is plugged securely into an electrical outlet. Water supply is turned off.
  • Page 60 60 TROUBLESHOOTING Problem Possible Cause & Solution Water in the washer The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the does not drain or washer. drains slowly. • Move the end of the drain hose so that it is lower than 96 inches (2.4 m). Bleach does not Bleach dispenser cover is not properly installed (on some models).
  • Page 61 TROUBLESHOOTING Problem Possible Cause & Solution Musty or mildewy Incorrect or too much detergent has been used. odor in the washer • Use only HE (High-Efficiency) detergent in accordance with the manufacturer’s instructions. Inside of the drum was not cleaned properly. •...

  • Page 62: Dryer

    62 TROUBLESHOOTING Dryer FAQs: Frequently Asked Questions When I press a button, why does my dryer beep and then nothing happens? The Control Lock feature is turned on. To turn off Control Lock, turn on the product, then press and hold the lock icon on the display for 3 seconds.
  • Page 63 TROUBLESHOOTING Problem Possible Cause & Solution Clothes take too long Load is not properly sorted to dry. • Separate heavy items from lightweight items. Larger and heavier items take longer to dry. Light items in a load with heavy items can fool the sensor because the light items dry faster.
  • Page 64 64 TROUBLESHOOTING Performance Problem Possible Cause & Solution Clothes are wrinkled. Clothes dried too long (overdried). • Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or use a lower dry level setting and remove items while they still retain a slight amount of moisture.
  • Page 65 TROUBLESHOOTING Problem Possible Cause & Solution Clothes have damp Very large load or very small load. Single large item such as a blanket or comforter. spots after a dry • If items are too tightly packed or too sparse the sensor may have trouble reading the cycle.

  • Page 66: Common

    During Wi-Fi setup, the app is requesting a password to connect to the product (on certain phones). • Locate the network name which starts with "LG" under Settings > Networks. Note the last part of the network name. - If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.

  • Page 67: Limited Warranty

    Should your LG Washer/Dryer ("Product") fail due to a defect in materials or workmanship under normal and proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product. This limited warranty is valid only to the original retail purchaser of the Product ("You") and applies only when purchased lawfully and used within the United States including U.S.
  • Page 68 Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC PROCEDURE FOR RESOLVING DISPUTES: ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION.
  • Page 69 Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG Electronics, USA, Inc. Attn: Legal Department-Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
  • Page 70 70 LIMITED WARRANTY Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by...
  • Page 71 Memo...
  • Page 72 LG Customer Information Center For inquiries or comments, visit www.lg.com or call: U.S.A. 1-800-243-0000 1-888-542-2623 CANADA Register your product Online! www.lg.com...

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