Chapter 1: Before you begin......................4 Check the graphics options on your computer......................4 Modes of connection................................4 Turn off the internal display..............................5 Chapter 2: Connect external displays.................... 6 Integrated graphics................................6 Troubleshooting..................................10 Chapter 3: Getting help and contacting Dell................. 11 Contents...
The number of external displays supported depends on the type of graphics card available on your computer. For more information on the graphics card available on your computer, run Dell SupportAssist on your computer, or scan your hardware at www.dell.com/support.
Turn off the internal display There may be instances where you may want to turn off the computer's internal display to connect more external displays. You can turn off the display of your computer by using the Intel HD Graphics Command Center. To turn off the computer's display: 1.
Intel Irix Xe Graphics (Integrated graphics) NVIDIA GeForce MX550 Integrated graphics Connecting external displays to Latitude 5540 NOTE: When connecting a display indirectly using an adapter or docking station, it is recommended that you connect the display to the docking station first, then connect the docking station to the Thunderbolt 4 (USB-C) port on your computer.
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● Connect an external display using a direct HDMI cable: ● Connect an external display using a USB-C to Thunderbolt/HDMI/DisplayPort adapter: Connect external displays...
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● Connect up to two external displays using a USB-C docking station: ● Connect up to three external displays using direct USB-C or Thunderbolt cables and a direct HDMI cable: Connect external displays...
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● Connect up to three external displays using a USB-C docking station: With the computer display turned off NOTE: Ensure that you turn off the computer's internal display before connecting the external displays. For more information, see Turn off the internal display. NOTE: Connect and configure at least one external display before disabling the computer internal display.
Question When I connect a display monitor to the computer using an HDMI-to-DP or DP-to-HDMI dongle from a Dell WD19/WD22 Thunderbolt docking station, the display output resolution cannot reach 4K@60 Hz (only 4K@30 Hz). Cause This is due to a hardware limitation while connecting dongles to the Dell WD19/WD22 (Limited Graphic bandwidth) Thunderbolt docking station.
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these self-help resources: Table 3. Self-help resources Self-help resources Resource location Information about Dell products and services www.dell.com Tips Contact Support In Windows search, type Contact Support, and press Enter.