Page 1
Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware First Published: 2018-02-05 Last Modified: 2023-08-31 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387)
Page 2
Cisco has more than 200 offices worldwide. Addresses and phone numbers are listed on the Cisco website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: https://www.cisco.com/c/en/us/about/legal/trademarks.html.
Set Up Phone Features with Phone Adapter Configuration Utility Call Forward Settings Selective Call Forward Settings Speed Dial Settings Supplementary Service Settings Distinctive Ring Settings Ring Settings Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Page 4
Product Safety and Security Safety and Performance Information Power Outage External Devices Phone Behavior During Times of Network Congestion Compliance Statements FCC Compliance Statements FCC Part 15.21 Statement Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Page 5
Contents FCC RF Radiation Exposure Statement FCC Receivers and Class B Digital Statement Compliance Information for Brazil Cisco Product Security Overview Important Online Information Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Page 6
Contents Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
• The information that analog phones display depends on the model you have. • You use the phone’s flash button for hold, resume, transfer, and conference. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
The ATA network port performs autonegotiation for duplex and speed. It supports speeds of 10/100Mbps and full-duplex. ATA 191 and ATA 192 Top Panel The following figure shows the different LEDs and buttons found on the top of your ATA. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Page 9
• A factory reset is performed successfully. Off: Power is off. Network LED Flashing green: Data transmission or reception is in progress through the WAN port. Off: No link. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
• Configure the customer support upload URL to best suit your needs, and apply it to the ATA. ATA 191 and ATA 192 Back Panel The following figures shows the different ports and buttons found on the back of your ATA. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Page 11
NETWORK Use an Ethernet cable to connect to the network. DC 5V POWER Use the power adapter that was provided to connect to a power source. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Connect the network cable to your network and to the NETWORK port on the ATA. Step 2 Connect the phone cable to the PHONE 1 port on the ATA and to your analog device (phone or fax machine). Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
For more information, see Call Forward Settings, on page 15 Selective Call Forward Settings, on page Set Up Phone Features with Phone Adapter Configuration Utility, on page Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
• Conference. • Hold and Resume. • Caller ID. • Call Waiting. • Call Pickup. • Speed Dial. • Music On Hold. • Shared Lines. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Page 15
• Voicemail—This feature has no visual indicator, but a message waiting tone when you go off-hook indicates that you have voice messages. Some analog phones with a large LCD screen may display a voicemail icon. • Call Forward. • Redial. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Page 16
Your ATA Supported ATA call features Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
CSS Dump, on page 22 Crash Dump, on page 23 New and Changed for Firmware Release 11.2(2) and 11.2(3) This release doesn't affect the user guide. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
New and Changed for Firmware Release 11.2(1) Revision New and Changed Added a task for the E911 feature Make an Emergency Call from Your Analog Phone, on page 28 Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
For more information, see Call Forward Settings, on page 15 Selective Call Forward Settings, on page Set Up Phone Features with Phone Adapter Configuration Utility, on page Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Sign into Phone Adapter Configuration Utility as an user. Step 2 Select Voice > User Step 3 Navigate to the feature pane and set the fields. Step 4 Click Save. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
When entering Call Forward Selective Caller setting, you can use ? to match any single digit or * to match a range of digits. For example: • 1408*—a call is forwarded to the corresponding destination if the phone number starts with 1408 Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Once you have entered your settings, click Save to retain your revisions. The following table describes the Speed Dial settings that you configure from the Voice tab of the Configuration Utility page. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Caller ID Generation. Enable if you want your Caller identification such Default setting: Yes as a phone number, name, or other descriptive text appear on the phone display. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Default setting: 1 Hold Reminder Ring Allows you to select from one of 8 different ringtones or none for calls Default setting: 8 on hold. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Table 10: Debug Log Setting Field Description Debug Log Size Enter the maximum size of the log file in kilobytes. Valid values are from 128 to 1024. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Enter the settings as described below. After making changes, click Submit to save your settings, or click Cancel to redisplay the page with the saved settings. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
In the dialog box, you can open the file or save Generate a Problem Report Remotely You can submit a problem report remotely by using the Phone Adapter Configuration Utility. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
CSS Dump Use the Administration > Log > CSS Dump page to set and download CSS dump file. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Crash Dump File Display the captured crash dump file. Click the file name to download it on your computer. Click Refresh to refresh the crash dump file. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Page 30
Configure Features Crash Dump Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Dial the phone number. Redial a Number from Your Analog Phone Procedure Step 1 Pick up the handset and check for a dial tone. Step 2 Dial *07. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Forward Your Analog Phone Calls to Another Number If you're going to be away from your desk, but don't want to miss an important call then forward your calls to another phone. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
You can talk with several people in a single call. Procedure Step 1 While on an active call, perform a hook flash. This puts the call on hold and you hear dial tone. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Procedure Step 1 Pick up the handset and check for a dial tone. Step 2 Dial the emergency number. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Procedure Step 1 Dial your voicemail phone number. Step 2 Follow the prompts. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Page 36
Voice Mail Check Your Voicemail Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
• Shorten the length of the external device cable. • Apply ferrites or other such devices on the cables for the external device. Cisco cannot guarantee the performance of external devices, cables, and connectors. Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
• Increase the separation between the equipment or devices • Connect the equipment to an outlet other than the receiver's • Consult a dealer or an experienced radio/TV technician for assistance Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...
Page 39
This product contains cryptographic features and is subject to U.S. and local country laws that govern import, export, transfer, and use. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute, or use encryption. Importers, exporters, distributors, and users are responsible for compliance with U.S.
Page 40
Product Safety and Security Important Online Information Cisco ATA 191 and ATA 192 Analog Telephone Adapter User Guide for Multiplatform Firmware...