About this Guide About the Access Point Safety Instructions Unpacking AP Views, Ports, and Connectors Preparing the AP for Installation Installation Overview Performing a Pre-Installation Configuration Mounting and Grounding the Access Point Powering the Access Point Configuring and Deploying the Access Point Checking the Access Point LEDs Miscellaneous Usage and Configuration Guidelines Related Documentation...
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About this Guide This guide provides instructions on how to install your Cisco Aironet 3800P series access point and provides links to resources which can help you configure the access point. This guide provides mounting instructions and limited troubleshooting procedures.
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2.4GHz and 5GHz for wIPS attackers, CleanAir interferers, and rogue devices. • Cross-AP Noise Reduction, a Cisco innovation that enables APs to intelligently collaborate in real time about RF conditions so that users connect with optimized signal quality and performance.
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(4-pack) For additional details on the supported antennas, such as antenna gain, and information such as channels and maximum power settings, see the Channels and Maximum Power Settings for Cisco 3800 Series Access Points sheet at the following URL:...
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Translated versions of the following safety warnings are provided in the translated safety warnings document that is shipped with your access point. The translated warnings are also in the Translated Safety Warnings for Cisco Aironet Access Points, which is available on Cisco.com. Warning IMPORTANT SAFETY INSTRUCTIONS...
Return any packing material to the shipping container and save it for future use. Step 3 Verify that you have received the items listed below. If any item is missing or damaged, contact your Cisco representative or reseller for instructions. The access point –...
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AP Views, Ports, and Connectors Figure 1 Face of the AP Dual-band antenna connector A. Location of the ports and connectors on the head of the AP. Dual-band antenna connector B. Status LED. Dual-band antenna connector C. Location of the module connector port on the base of the AP.
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Figure 2 Access Point Ports and Connections on the Head Kensington lock slot. Mode button. Gigabit Ethernet port. DC power port. USB port.
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Figure 3 AP Module Connector Port on the Base...
Cisco recommends that you make a site map showing access point locations so that you can record the device MAC addresses from each location and return them to the person who is planning or managing your wireless network.
Performing a Pre-Installation Configuration For a Cisco Mobility Express deployment, see the Cisco Mobility Express User Guide at this URL: http://www.cisco.com/c/en/us/td/docs/wireless/access_point/mob_exp/1/user_guide/b_ME_User_Guid e.html The following procedures ensure that your access point installation and initial operation go as expected. This procedure is optional.
Controller Configuration Guide for the release you are using, for additional information. c. Set the Cisco wireless LAN controller as the master so that new access points always join with d. Make sure DHCP is enabled on the network. The access point must receive its IP address through DHCP.
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If the access point remains in this mode for more than five minutes, the access point is unable to find the Master Cisco wireless LAN controller. Check the connection between the access point and the Cisco wireless LAN controller and be sure that they are on the same subnet.
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When you are installing a Layer 3 access point on a different subnet than the Cisco Note wireless LAN controller, be sure that a DHCP server is reachable from the subnet on which you will be installing the access point, and that the subnet has a route back to the Cisco wireless LAN controller.
Mounting and Grounding the Access Point Cisco Aironet 3800 series access points can be mounted in several configurations – on a suspended ceiling, on a hard ceiling or wall, on an electrical or network box, and above a suspended ceiling.
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The AP can be powered using: • 48 V DC power via the 48VDC port, using Cisco Power Adapter AC DC AIR-PWR-C=. Ensure that the power cable is routed through the strain relief retention clips cast into the enclosure. See Figure •...
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Figure 5 Routing the DC Power Cable Kensington lock slot DC power cable plugged into the 48VDC port Power cable routed through the strain relief AP secured using a padlock retention clips DC power cable...
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This section describes how to connect the access point to a wireless LAN controller. Because the configuration process takes place on the controller, see the Cisco Wireless LAN Controller Configuration Guide for additional information. For a Cisco Mobility Express deployment, see the Cisco Mobility Express User Guide at this URL: http://www.cisco.com/c/en/us/td/docs/wireless/access_point/mob_exp/1/user_guide/b_ME_User_Guid e.html The information in this section does not include configuring Link Aggregation.
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• DHCP server discovery—This feature uses DHCP option 43 to provide controller IP addresses to the access points. Cisco switches support a DHCP server option that is typically used for this capability. For more information about DHCP option 43, see the “Configuring DHCP Option 43”...
Cisco wireless LAN controller. Also, if the access point is not on the same subnet as the Cisco wireless LAN controller, be sure that there is a properly configured DHCP server on the same subnet as the access point. See the “Configuring DHCP Option 43”...
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Checking the Access Point LEDs Access Point Status LEDs The location of the access point status LED is shown in Figure Note Regarding LED status colors, it is expected that there will be small variations in color intensity and hue from unit to unit. This is within the normal range of the LED manufacturer’s specifications and is not a defect.
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Ethernet Port LEDs Each Ethernet port has two LEDs for showing Link (Green) and Activity (Amber) statuses. They are integrated on the RJ45 connector. For a description of the statuses they indicate, see the following table. 100M 100M 1000M 1000M Link Active Link...
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Miscellaneous Usage and Configuration Guidelines Using the Mode Button Using the Mode button (see Figure 2) you can: • Reset the AP to it’s default factory-shipped configuration. • Clear the AP’s internal storage, including all configuration files. To use the mode button, press, and keep pressed, the mode button on the access point during the AP's boot cycle.
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Cisco 28/37/38xx Series Integrated Services Routers. Note The maximum number of access points varies for the Cisco WiSM2, depending on which controller software release is being used. When the controller is maintaining join-related information for the maximum number of access points, it does not collect information for any more access points.
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Important Information for Controller-based Deployments Keep these guidelines in mind when you use 3802 series access points: • The access point can only communicate with Cisco wireless LAN controllers. • The access point does not support Wireless Domain Services (WDS) and cannot communicate with WDS devices.
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• Length: Number of controller IP addresses * 4 • Value: List of WLC management interfaces To configure DHCP Option 43 in the embedded Cisco IOS DHCP server, follow these steps: Enter configuration mode at the Cisco IOS CLI. Step 1...
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The resulting Cisco IOS command added to the DHCP scope is option 43 hex f1080a7e7e020a7f7f02. Related Documentation All user documentation for the Cisco Aironet 3800 series access point is available at the following URL: (URL to be added at FCS)
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Declarations of Conformity and Regulatory Information This section provides declarations of conformity and regulatory information for the Cisco Aironet 3800 Series Access Points. You can find additional information at this URL: www.cisco.com/go/aironet/compliance Manufacturers Federal Communication Commission Declaration of Conformity Statement...
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The Part 15 radio device operates on a non-interference basis with other devices operating at this frequency when using the integrated antennas. Any changes or modification to the product not expressly approved by Cisco could void the user’s authority to operate this device.
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Guidelines for Operating Cisco Aironet Access Points in Japan This section provides guidelines for avoiding interference when operating Cisco Aironet access points in Japan. These guidelines are provided in both Japanese and English. Japanese Translation 03-6434-6500 English Translation This equipment operates in the same frequency bandwidth as industrial, scientific, and medical devices such as microwave ovens and mobile object identification (RF-ID) systems (licensed premises radio stations and unlicensed specified low-power radio stations) used in factory production lines.
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Material Safety Law prohibits the use of UL-certified cables (that have the “UL” shown on the code) for any other electrical devices than products designated by CISCO. The use of cables that are certified by Electrical Appliance and Material Safety Law (that have “PSE” shown on the code) is not limited...
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Industry Canada Access Point Models Certification Number AIR-AP3802P-A-K9 2461B-102101 Canadian Compliance Statement This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device....
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Antenna Type Antenna Gain Antenna Impedance Dual-band Omni 2/4 dBi 50 ohms Dual-band Dipole 2/4 dBi 50 ohms Dual-Band Directional 6/6 dBi 50 ohms Operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems....
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Declaration of Conformity with regard to the R&TTE Directive 1999/5/EC & Medical Directive 93/42/EEC...
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The following standards were applied: EMC—EN 301.489-1 v1.9.2; EN 301.489-17 v2.2.1 Health & Safety—EN60950-1: 2006; EN 50385: 2002 Radio—EN 300 328 v 1.8.1; EN 301.893 v 1.7.1 The conformity assessment procedure referred to in Article 10.4 and Annex III of Directive 1999/5/EC has been followed.
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This section contains information on compliance with guidelines related to RF exposure. Generic Discussion on RF Exposure The Cisco products are designed to comply with the following national and international standards on Human Exposure to Radio Frequencies: • US 47 Code of Federal Regulations Part 2 Subpart J •...
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As such the systems are designed to be operated as to avoid contact with the antennas by the end user. It is recommended to set the system in a location where the antennas can remain at least a minimum distance as specified from the user in accordance to the regulatory guidelines which are designed to reduce the overall exposure of the user or operator.
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This Device Meets the Industry Canada Guidelines for Exposure to Radio Waves The 3800 series device includes a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) as referenced in Health Canada Safety Code 6.
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Additional Information on RF Exposure You can find additional information on the subject at the following links: • Cisco Systems Spread Spectrum Radios and RF Safety white paper at this URL: http://www.cisco.com/warp/public/cc/pd/witc/ao340ap/prodlit/rfhr_wi.htm • FCC Bulletin 56: Questions and Answers about Biological Effects and Potential Hazards of Radio Frequency Electromagnetic Fields •...
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English Translation Administrative Rules for Low-power Radio-Frequency Devices Article 12 For those low-power radio-frequency devices that have already received a type-approval, companies, business units or users should not change its frequencies, increase its power or change its original features and functions. Article 14 The operation of the low-power radio-frequency devices is subject to the conditions that no harmful interference is caused to aviation safety and authorized radio station;...
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Operation of Cisco Aironet Access Points in Brazil This section contains special information for operation of Cisco Aironet access points in Brazil. Access Point Models: AIR-AP3802P-Z-K9...