Related Manuals for Dell P28E
Summary of Contents for Dell P28E
- Page 1 Inspiron 17 5000 Series Service Manual Computer Model: Inspiron 17–5755 Regulatory Model: P28E Regulatory Type: P28E002...
- Page 2 WARNING: A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2015 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks ™...
-
Page 3: Table Of Contents
Contents Before working inside your computer........10 .....................10 Before you begin ....................10 Safety instructions ..................11 Recommended tools After working inside your computer........13 Removing the battery............... 14 ......................14 Procedure Replacing the battery..............15 ......................15 Procedure Removing the base cover............16 ..................... 16 Prerequisites ......................16 Procedure... - Page 4 Removing the memory modules..........23 .....................23 Prerequisites ......................23 Procedure Replacing the memory modules..........25 ......................25 Procedure ....................26 Post-requisites Removing the wireless card.............27 .....................27 Prerequisites ......................27 Procedure Replacing the wireless card.............29 ......................29 Procedure ....................29 Post-requisites Removing the coin-cell battery..........30 ....................
- Page 5 Removing the optical drive............37 .....................37 Prerequisites ......................37 Procedure Replacing the optical drive............. 40 ......................40 Procedure ....................40 Post-requisites Removing the computer base..........41 ..................... 41 Prerequisites ......................41 Procedure Replacing the computer base..........46 ......................46 Procedure ....................46 Post-requisites Removing the speakers............47 .....................47 Prerequisites ......................47...
- Page 6 Removing the I/O board............53 .....................53 Prerequisites ......................53 Procedure Replacing the I/O board............55 ......................55 Procedure ....................55 Post-requisites Removing the heat-sink assembly......... 56 .....................56 Prerequisites ......................56 Procedure Replacing the heat-sink assembly......... 58 ......................58 Procedure ....................58 Post-requisites Removing the system board........... 60 ....................
- Page 7 Removing the power-adapter port........70 .....................70 Prerequisites ......................70 Procedure Replacing the power-adapter port........72 ......................72 Procedure ....................72 Post-requisites Removing the display assembly..........73 .....................73 Prerequisites ......................73 Procedure Replacing the display assembly..........76 ......................76 Procedure ....................76 Post-requisites Removing the power-button board........78 .....................78 Prerequisites ......................78...
- Page 8 Removing the display bezel............ 85 .....................85 Prerequisites ......................85 Procedure Replacing the display bezel............. 87 ......................87 Procedure ....................87 Post-requisites Removing the display panel............ 88 ....................88 Prerequisites ......................88 Procedure Replacing the display panel.............92 ......................92 Procedure ....................92 Post-requisites Removing the display hinges..........
- Page 9 Removing the display back-cover and antenna assembly..................103 ....................103 Prerequisites ...................... 104 Procedure Replacing the display back-cover and antenna assembly..................105 ...................... 105 Procedure ....................105 Post-requisites Flashing the BIOS..............106 Getting help and contacting Dell......... 107 ..................107 Self-help resources ....................107 Contacting Dell...
-
Page 10: Before Working Inside Your Computer
Before working inside your computer CAUTION: To avoid damaging the components and cards, handle them by their edges and avoid touching pins and contacts. NOTE: The images in this document may differ from your computer depending on the configuration you ordered. Before you begin Save and close all open files and exit all open applications. -
Page 11: Recommended Tools
CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that shipped with the product or at dell.com/regulatory_compliance. - Page 12 • Philips screwdriver • Plastic scribe...
-
Page 13: After Working Inside Your Computer
After working inside your computer CAUTION: Leaving stray or loose screws inside your computer may severely damage your computer. Replace all screws and ensure that no stray screws remain inside your computer. Connect any external devices, peripherals, and cables you removed before working on your computer. -
Page 14: Removing The Battery
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Close the display and turn the computer over. Slide the battery-release latch to the unlocked position. -
Page 15: Replacing The Battery
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the battery in the battery bay and snap the battery into place. -
Page 16: Removing The Base Cover
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Close the display and turn the computer over. - Page 17 Using a plastic scribe, pry up the base cover starting from the inner edge, and lift it off the computer base. computer base screws (2) base cover plastic scribe...
-
Page 18: Replacing The Base Cover
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the tabs on the base cover into the slots on the computer base and snap the base cover into place. -
Page 19: Removing The Hard Drive
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. CAUTION: To avoid data loss, do not remove the hard drive while the computer is in sleep or on state. - Page 20 Using the pull tab, lift the hard-drive assembly out of the computer base. screws (4) pull tab hard-drive assembly hard-drive cable latch Disconnect the interposer from the hard drive. hard-drive assembly interposer...
- Page 21 Remove the screws that secure the hard-drive bracket to the hard drive. Lift the hard-drive bracket off the hard drive. screws (4) hard drive hard-drive bracket...
-
Page 22: Replacing The Hard Drive
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Hard drives are fragile. Exercise care when handling the hard drive. Procedure Align the screw holes on the hard-drive bracket with the screw holes on the hard drive. -
Page 23: Removing The Memory Modules
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover. - Page 24 Slide and remove the memory module from the memory-module slot. securing clips (2) memory module...
-
Page 25: Replacing The Memory Modules
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the notch on the memory module with the tab on the memory- module slot. -
Page 26: Post-Requisites
Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place. NOTE: If you do not hear the click, remove the memory module and reinstall it. memory module memory-module slot notch Post-requisites Replace the... -
Page 27: Removing The Wireless Card
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover. - Page 28 Slide and remove the wireless card from the system board. antenna cables (2) wireless-card bracket screw wireless-card slot wireless card...
-
Page 29: Replacing The Wireless Card
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure CAUTION: To avoid damage to the wireless card, do not place any cables under it. -
Page 30: Removing The Coin-Cell Battery
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Removing the coin-cell battery resets the BIOS setup program’s settings to default. It is recommended that you note the BIOS setup program’s settings before removing the coin-cell battery. - Page 31 plastic scribe coin-cell battery coin-cell battery socket...
-
Page 32: Replacing The Coin-Cell Battery
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure With the positive-side facing up, slide and snap the coin-cell battery into the coin-cell battery socket. -
Page 33: Removing The Keyboard
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Procedure Turn the computer over and open the display as far as possible. - Page 34 Using a plastic scribe, gently release the tabs that secure the keyboard to the palm-rest assembly. plastic scribe keyboard palm-rest assembly Carefully turn the keyboard over and place it on the palm-rest assembly.
- Page 35 Lift the latches and disconnect the keyboard cable and keyboard- backlight cable (optional) from the system board. NOTE: The keyboard-backlight cable is present only if the laptop shipped with a backlit keyboard. keyboard-backlight cable latch keyboard cable keyboard Lift the keyboard, along with the cables, off the palm-rest assembly.
-
Page 36: Replacing The Keyboard
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the keyboard cable and the keyboard-backlight cable (optional) into the respective connectors and press down the latches to secure the cables. -
Page 37: Removing The Optical Drive
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the keyboard. Procedure Remove the screw that secures the optical-drive assembly to the computer base. - Page 38 Using a plastic scribe, push the optical-drive assembly out of the optical- drive bay. Pull the optical-drive assembly out of the optical-drive bay. optical-drive assembly palm rest plastic scribe Carefully pry the optical-drive bezel off the optical drive.
- Page 39 Remove the screws that secure the optical-drive bracket to the optical drive. NOTE: Note the orientation of the optical-drive bracket so that you can replace it correctly. optical-drive bezel optical drive optical-drive bracket screws (2)
-
Page 40: Replacing The Optical Drive
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the optical-drive bracket with the screw holes on the optical drive. -
Page 41: Removing The Computer Base
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover. - Page 42 Remove the screws that secure the computer base to the palm-rest assembly. screws (4) connector latch optical-drive cable Close the display and turn the computer over. Disconnect the speaker cable from the system board. Remove the antenna cables from the routing guides on the computer base.
- Page 43 Remove the screws that secure the computer base to the palm-rest assembly. screws (15) computer base speaker cable antenna cables (2)
- Page 44 Using your fingertips, starting from the rear, pry the computer base off the palm-rest assembly. NOTE: Ensure the antenna cables are completely removed from the routing guides on the computer base. computer base Turn the computer base over. Remove the optical-drive interposer.
- Page 45 10 Remove the speakers. computer base...
-
Page 46: Replacing The Computer Base
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Replace the optical-drive interposer. Replace the speakers. -
Page 47: Removing The Speakers
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover. - Page 48 Lift the speakers, along with the cable, off the computer base. computer base routing guides speaker cable speakers (2)
-
Page 49: Replacing The Speakers
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Using the alignment posts, align and place the speakers on the computer base. -
Page 50: Removing The Optical-Drive Interposer
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover. - Page 51 computer base tabs (2) optical-drive interposer...
-
Page 52: Replacing The Optical-Drive Interposer
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the optical-drive interposer with the tabs on the computer base and snap it into place. -
Page 53: Removing The I/O Board
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover. - Page 54 Lift the latch and disconnect the I/O-board cable from the I/O board. I/O board I/O-board cable latch screw...
-
Page 55: Replacing The I/O Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the I/O-board cable into the I/O-board cable connector and press down the latch to secure the cable. -
Page 56: Removing The Heat-Sink Assembly
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. WARNING: The heat sink may become hot during normal operation. Allow sufficient time for the heat sink to cool before you touch it. - Page 57 Lift the heat-sink assembly off the system board. fan cable heat-sink assembly captive screws (3)
-
Page 58: Replacing The Heat-Sink Assembly
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. CAUTION: Incorrect alignment of the heat sink can cause damage to the system board and processor. NOTE: The original thermal grease can be reused if the original system board and fan are reinstalled together. - Page 59 Replace the keyboard. Replace the wireless card. Follow the procedure from step 4 to step 6 in “Replacing the hard drive”. Replace the base cover. Replace the battery.
-
Page 60: Removing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. -
Page 61: Procedure
Procedure Turn the computer over and open the display as far as possible. Lift the connector latches and disconnect the power-button board cable and the touchpad cable from the system board. power-button board cable touchpad cable Close the display and turn the computer over. Lift the latch and disconnect the display cable from the system board. - Page 62 Peel the I/O board cable off the palm-rest assembly. I/O board cable system board screw connector latch display cable Carefully lift the system board from the inner edge to release the system board from the system-board connector on the palm-rest assembly.
- Page 63 Turn the system board over. system board palm-rest assembly Disconnect the power-adapter port cable from the system board. 10 Lift the latch and disconnect the I/O-board cable from the system board. system board power-adapter port cable I/O-board cable...
- Page 64 11 Lift the system board off the computer base.
-
Page 65: Replacing The System Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. NOTE: Your computer’s Service Tag is stored in the system board. You must enter the Service Tag in the BIOS setup program after you replace the system board. -
Page 66: Post-Requisites
Post-requisites Replace the heat-sink assembly. Replace the board. Follow the procedure from step 3 to step 8 in “Replacing the computer base”. Follow the procedure from step 4 to step 7 in “Replacing the optical drive”. Replace the keyboard. Replace the coin-cell battery. -
Page 67: Removing The Battery-Connector Board
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover. - Page 68 Lift the battery-connector board off the palm-rest assembly. palm-rest assembly screws (2) battery-connector board antenna cable tapes (2)
-
Page 69: Replacing The Battery-Connector Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Align the screw holes on the battery-connector board with the screw holes on the palm-rest assembly. -
Page 70: Removing The Power-Adapter Port
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover. - Page 71 Lift the power-adapter port, along with its cable, off the palm-rest assembly. screw power-adapter port power-adapter port cable routing guide tape...
-
Page 72: Replacing The Power-Adapter Port
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the power-adapter port into the slot on the palm-rest assembly. Replace the screw that secures the power-adapter port to the palm-rest assembly. -
Page 73: Removing The Display Assembly
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover. - Page 74 Peel off the tapes that secure the antenna cables to the palm-rest assembly. antenna cables (2) routing guide tapes (5) Open the display at an angle of 90 degrees. Place the computer on the edge of a table so that the palm-rest assembly is on the table and the display assembly extends past the table edge with the display hinges facing up.
- Page 75 Lift the display assembly off the palm-rest assembly. palm-rest assembly screws (7) display hinges (2) display assembly...
-
Page 76: Replacing The Display Assembly
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the palm-rest assembly at the edge of a table with the display hinges facing up. - Page 77 11 Replace the base cover. 12 Replace the battery.
-
Page 78: Removing The Power-Button Board
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover. - Page 79 Lift the power-button board, along with its cable, off the palm-rest assembly. tape screw power-button board...
-
Page 80: Replacing The Power-Button Board
After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Slide the power-button board under the tabs on the palm rest and align the screw hole on the power-button board with the screw hole on the palm-rest assembly. - Page 81 12 Replace the base cover. 13 Replace the battery.
-
Page 82: Removing The Palm-Rest Assembly
Before working inside your computer. After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites Remove the battery. Remove the base cover. - Page 83 palm-rest assembly...
-
Page 84: Replacing The Palm-Rest Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the palm-rest assembly on a flat surface. Post-requisites Replace the power-button board. -
Page 85: Removing The Display Bezel
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are only applicable for laptop with non- touchscreen display. - Page 86 Remove the display bezel off the display back-cover. display bezel display back-cover...
-
Page 87: Replacing The Display Bezel
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptops with non- touchscreen display. -
Page 88: Removing The Display Panel
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touch screen display. - Page 89 Gently lift the display panel and turn it over. screws (10) display panel display back-cover...
- Page 90 Gently peel the display cable, then lift the latch and disconnect the display cable from the display-cable connector. display panel latch display cable tape display back-cover Lift the display panel off the display back-cover.
- Page 91 Remove the display hinges. display panel...
-
Page 92: Replacing The Display Panel
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non- touchscreen display. - Page 93 10 Replace the memory modules. 11 Replace the wireless card. 12 Follow the procedure from step 4 to step 6 in “Replacing the hard drive”. 13 Replace the base cover. 14 Replace the battery.
-
Page 94: Removing The Display Hinges
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display. - Page 95 Lift the display hinges off the display panel. screws (6) display hinges (2) display panel...
-
Page 96: Replacing The Display Hinges
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non- touchscreen display. -
Page 97: Removing The Camera
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instructions are applicable only for laptops with a non- touchscreen display. - Page 98 Using a plastic scribe, gently pry the camera off the display back-cover. plastic scribe camera cable camera display back-cover...
-
Page 99: Replacing The Camera
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure NOTE: These instructions are only applicable for laptop with non- touchscreen display. -
Page 100: Removing The Display Cable
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: This chapter is applicable only for laptops with a non- touchscreen display. - Page 101 Note the display cable routing and remove the display cable from the routing guides on the display back-cover. Note the camera cable routing and remove the camera cable from the display back-cover. display cable routing guides display back-cover tape camera cable...
-
Page 102: Replacing The Display Cable
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Route the display cable through the routing guides on the display back- cover. -
Page 103: Removing The Display Back-Cover And Antenna Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Prerequisites NOTE: These instruction are applicable only for laptops with a non- touchscreen display. -
Page 104: Procedure
Procedure After performing all the prerequisites, we are left with the display back-cover and antenna assembly. display back-cover and antenna assembly... -
Page 105: Replacing The Display Back-Cover And Antenna Assembly
After working inside your computer, follow the instructions in After working inside your computer. For more safety best practices, see the Regulatory Compliance home page at dell.com/regulatory_compliance. Procedure Place the display back-cover and antenna assembly on a flat surface. Post-requisites... -
Page 106: Flashing The Bios
You may need to flash (update) the BIOS when an update is available or when you replace the system board. To flash the BIOS: Turn on the computer. Go to dell.com/support. Click Product Support, enter the Service Tag of your laptop and click Submit. -
Page 107: Getting Help And Contacting Dell
Getting help and contacting Dell Self-help resources You can get information and help on Dell products and services using these online self-help resources: Self-Help Information Self-Help Options Windows 8.1—Open the Search Accessing Windows Help charm, type Help and Support in the search box, and press Enter. - Page 108 NOTE: If you do not have an active internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog.