Related Manuals for Motorola Avigilon ACC VMA-ENVR1-8P4
Summary of Contents for Motorola Avigilon ACC VMA-ENVR1-8P4
- Page 1 User Guide Avigilon ACC™ ES 8 Port Appliance VMA-ENVR1-8P4 VMA-ENVR1-8P8 VMA-ENVR1-8P8B...
- Page 2 Important Safety Information This manual provides installation and operation information and precautions for the use of this device. Incorrect installation could cause an unexpected fault. Before installing this equipment read this manual carefully. Please provide this manual to the owner of the equipment for future use. The Warning symbol indicates the presence of dangerous voltage within and outside the product enclosure that may constitute a risk of electric shock, serious injury or death to persons if proper precautions are not followed.
- Page 3 Regulatory Notices This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
- Page 4 Disposal and Recycling Information When this product has reached the end of its useful life, please dispose of it according to your local environmental laws and guidelines. Risk of fire, explosion, and burns. Do not disassemble, crush, heat above 100 °C (212 °F), or incinerate. European Union: This symbol means that according to local laws and regulations your product should be disposed of separately from household waste.
- Page 5 © 2020, Avigilon Corporation. All rights reserved. AVIGILON, the AVIGILON logo, AVIGILON CONTROL CENTER, and ACC are trademarks of Avigilon Corporation. MAC, MacOS, FINDER and MACINTOSH are registered trademarks of Apple Inc registered in the U.S. and other countries. FreeOPTP Authenticator is the trademark of the developer Red Hat.
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Page 6: Table Of Contents
Table of Contents Introduction Before You Start Package Contents Overview Front View Rear View System Requirements Supported Network Configurations Installing and Connecting the Hardware Starting the ACC ES 8 Port Appliance for the First Time Troubleshooting Cannot Discover the Device Network Configuration Checking System Health Configuring the Appliance Launching the ACC ES Admin Web UI Viewing PoE Port Status... - Page 7 Budgeting PoE Power Managing Certificates Replacing the Web Certificate Upload a Trusted CA Certificate Upgrading the Firmware Using the Reset Button Restarting the System Restoring Factory Default Settings For More Information...
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Page 8: Introduction
Introduction The Avigilon ACC ES 8 Port Appliance is the all-in-one solution for network video recording. The recorder features: A network switch to connect and power IP cameras. Built-in server to run the Avigilon Control Center Server Software. Local video content storage that can be accessed remotely. The ACC ES 8 Port Appliance factory default settings allow you to use the recorder immediately after installation, but if you have special requirements, you can use the Avigilon Control Center software or the web interface to customize your settings. -
Page 9: Overview
Overview Front View 1. Reset button Use this button to physically restart the appliance or perform a factory reset. 2. Status LED Provides information about daily operations. For more information, see LED Indicators on page 22. Rear View 1. I/O connector Provides connections to external input/output devices. For more information, see Connecting to External Devices on page 20. -
Page 10: System Requirements
4. PoE switch component Connect cameras to the 10/100 speed PoE switch component to power the cameras and record video. 5. Power connector Accepts power to the appliance. System Requirements Administrative settings for the appliance are managed through a web interface, accessed from any Windows, Mac or mobile device using any of the following web browsers: Mozilla Firefox browser version 3.6 or later Google Chrome browser 8.0 or later... -
Page 11: Supported Network Configurations
Supported Network Configurations Note: The Camera Uplink Port does not support dynamically switching DHCP servers. Network Supported IP Configurations Camera Web Connections Interface Notes Corporate LAN Camera LAN Access Uplink Uplink Corporate Static or DHCP Unconnected Camera LAN Uplink and LAN Uplink assigned (leave as DHCP) -
Page 12: Installing And Connecting The Hardware
Installing and Connecting the Hardware Install the ACC ES 8 Port Appliance in a location free of dust and particles, vibration, and within the specified operating temperature range. Otherwise any issues that arise will not be covered by the warranty. The ACC ES 8 Port Appliance can be installed as a stand-alone device, mounted on a wall using the supplied mounting brackets, or kept in a server rack using the optional Rack Mount Shelf With Sliding Rails accessory kit. -
Page 13: Starting The Acc Es 8 Port Appliance Forthe First Time
Starting the ACC ES 8 Port Appliance forthe First Time After powering on the ACC ES 8 Port Appliance, complete the following procedure: 1. Connect a port on the appliance to the local network with an Ethernet cable. 2. Check that the appliance LED indicators display the correct status. See LED Indicators on page 22 more information. -
Page 14: Troubleshooting
8. Set the language for the Web Interface, a user-friendly hostname, and the time zone. In the navigation sidebar, click Device to open the Device panel . In the: a. General pane, select the Language from the drop-down. b. Hostname pane, optionally replace the serial number of the appliance with a descriptive hostname for the appliance. -
Page 15: Network Configuration
Access the appliance from your web browser using the https://VMA-ENVR1-8P-<serial number> or https://VMA-ENVR1-8P8B-<serial number>. Use the Address Resolution Protocol (ARP) to determine the IP address for the device: 1. Locate and copy down the MAC Address (MAC) listed on the Serial Number Tag for reference. 2. -
Page 16: Configuring The Appliance
Configuring the Appliance The ACC ES 8 Port Appliance can be configured through the ACC ES Admin Web UI that is accessible from any compatible browser on the network. The ACC ES Admin Web UI allows you to configure the ACC ES 8 Port Appliance server settings, set how the server keeps time, and allows you to remotely restart or upgrade the server. -
Page 17: Viewing Poe Port Status
To log in to and out of the ACC ES Admin Web UI: 1. To log in, enter the ACC ES Admin Web UI username and password. The username is always administrator. Use the password you configured when you logged in to the device for the first time. For more information, see Installing and Connecting the Hardware on page 5. -
Page 18: Managing Acc Services And Storage
powered Gray Disconnected There is no device connected to the port. Unpowered The PoE port power is switched off from the PoE page in the ACC ES Admin Web UI Yellow Overloaded A PoE device is connected to the port but is not receiving power. This status typically occurs when one port is overcurrent, or the device is requesting more power than budgeted, etc. -
Page 19: Providing Service Logs For Support
4. If the network location requires authentication, enter the credentials in the Username and Password fields. 5. Click Apply. Service and RTP Ports panes To change the UDP and TCP ports used to communicate with the appliance: In the Service Ports pane, enter the Base value to use for the HTTP, HTTPS, and UDP ports and click Apply. - Page 20 General pane to: Reboot the device from the ACC ES Admin Web UI. You can monitor the progress of the device as it reboots from the ACC ES Admin Web UI launch page (see . For more infomation see, Launching the ACC ES Admin Web UI on page 9).
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Page 21: Monitoring The Storage Drive State
0.pool.ntp.org 1.pool.ntp.org 2.pool.ntp.org 3.pool.ntp.org Click Apply to save the time settings. Upgrade Firmware pane to install the latest version of the firmware on your device, or to reinstall the firmware if it becomes corrupted. For more information, see Upgrading the Firmware on page 27. -
Page 22: Assigning A Poe Power Budget
monitor video through the ACC Client software connect to the device through this network. Important: Before adding the appliance as a new ACC site, or merging the appliance to an existing ACC Site, first set its IP address. It is highly recommended to be in the same IP subnet as the other servers in the ACC Site. - Page 23 should set that PoE port to Off. To open the PoE panel, either: Click on the PoE status panel on the ACC ES Admin Web UI launch page. Click PoE from the Dashboard navigation bar. To... Do this... See how much power is available to, and being used Look at the two bars at the top of the panel: by, connected devices.
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Page 24: Providing Device Logs For Support
Providing Device Logs for Support Use the System Logs panel to view the device logs. The logs are typically requested by Avigilon Technical Support to help resolve an issue. By default, the page displays 100 warning messages from the Logs. Typically, Avigilon Technical Support assists you to access and filter the logs on this panel to isolate the logs that they require. -
Page 25: Installing And Starting The Acc Client
Installing and Starting the ACC Client If you are installing the first Avigilon appliance in your security network, you can install the ACC Client software on a network workstation or on the computer you are using to access the Web Interface. Otherwise, add the appliance as a new site in your security network, or merge it into an existing site, using the ACC Client software on a network workstation. -
Page 26: Activating And Configuring Acc Software
Activating and Configuring ACC Software Initial ACC™ System Setup and Workflow Guide ACC 7 Help Center Printable versions of these guides are available on the Avigilon website: avigilon.com/support/software/. Connecting to Avigilon Cloud Services After activating your ACC software, you can connect your ACC site to the cloud, free of charge, and take advantage of the capabilities and features that provide centralized access across distributed systems. -
Page 27: Connecting To External Devices
Connecting to External Devices External devices are connected to the appliance through the I/O terminal. The pinout for the I/O terminal is shown in the following diagram: Figure 1: ACC ES 8 Port Appliance I/O pins are numbered as shown in the image above. Figure 2: The diagram above shows the pinouts for the I/O terminal. - Page 28 Function Description Alarm Inputs — Active-Low inputs. To activate, connect the Input to the Ground pin (GND). To deactivate, leave disconnected. OUT1 Relay Outputs — Form-A dry contact outputs. When active, terminals are connected. When inactive, terminals are disconnected. OUT2 Maximum load is 30 V, 0.5 A. OUT3 OUT4 Connecting to External Devices...
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Page 29: Led Indicators
LED Indicators The following list describes what the LEDs on the ACC ES 8 Port Appliance indicate. Front Panel LEDs Icons LED Status Description Green Device is powered and running. Orange Device is restarting. Orange - blinking Factory restore button pressed. Green Hard disk drive is connected. Hard disk drive connection has an error. -
Page 30: Budgeting Poe Power
Budgeting PoE Power Advanced users can manually adjust the PoE power budget for each port to consistently accommodate the cameras needed. If you choose to manually adjust the PoE budget at each port, be aware that you must also account for potential power loss in the cable. -
Page 31: Managing Certificates
Managing Certificates Trusted certificates are used by the device to authenticate other servers and clients to which it needs to connect, and to secure those connections. Avigilon provides a self-signed Web Certificate to secure the connection to the ACC ES Admin Web UI and to the WebEndpoint service, and a set of system-level signed certificates from well-known trusted CAs to ensure secure connections to any needed servers. - Page 32 Important: When you reset the device to its factory settings (also known as a factory reset), you need to reload your custom certificate. Obtaining a new Web Certificate is a three-step process: 1. Send the certificate issuer used by your organization a Certificate Signing Request (CSR) and the issuer will return you a new certificate file and private key file (typically by email).
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Page 33: Upload A Trusted Ca Certificate
4. On the Web Certificate tab, click on the name of the uploaded certificate to enable it. This also disables the previous certificate. Upload a Trusted CA Certificate Manage signed certificates from internal CAs deployed in your organization's internal servers from theUser Certificate Authorities tab of the Certificates. -
Page 34: Upgrading The Firmware
Upgrading the Firmware You can upgrade the firmware using the ACC ES Admin Web UI. Note: You can also upgrade the firmware from an ACC Client connected to the device. Refer to the procedure for upgrading servers in a site in the Help files provided with the ACC Client. Choosing to upgrade corrupted firmware helps you avoid reverting to the factory default settings. - Page 35 Click Cancel upload before the file has uploaded. Note: If an error occurs during the upload phase or the upgrade process or if the firmware becomes corrupted, you are prompted to remove the file. Upgrading the Firmware...
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Page 36: Using The Reset Button
Using the Reset Button The reset button is located at the front of the appliance and is the small unlabeled circle to the left of the System Status LED. For more information, see Front View on page 2 The reset button provides two functions: Restart the system —... - Page 37 1. Using a straightened paperclip or similar tool, gently press and hold the reset button. CAUTION — Do not apply excessive force. Inserting the tool too far will damage the recorder and void the warranty. 2. Do not release the button until the LED is orange and starts to blink.
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Page 38: For More Information
For More Information For additional product documentation and software and firmware upgrades, visit avigilon.com/support. Technical Support Contact Avigilon Technical Support at avigilon.com/contact. For More Information... - Page 39 Limited Warranty and Technical Support Avigilon warranty terms for this product are provided at avigilon.com/warranty. Warranty service and technical support can be obtained by contacting Avigilon Technical Support: avigilon.com/contact. For More Information...