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Operation Manual
Embroidery Machine
Product Code: 888-P20/P21
Be sure to read this document before using the machine.
We recommend that you keep this document nearby for future reference.
Instruction Videos
https://s.brother/cvjaq/

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Summary of Contents for Brother 888-P20

  • Page 1 Operation Manual Embroidery Machine Product Code: 888-P20/P21 Instruction Videos https://s.brother/cvjaq/ Be sure to read this document before using the machine. We recommend that you keep this document nearby for future reference.
  • Page 3 Return the machine to the nearest authorized Brother dealer for examination, repair, electrical or IMPORTANT SAFETY mechanical adjustment. INSTRUCTIONS •...
  • Page 4 Operation Manual to inspect and adjust the machine yourself. If the problem persists, please involved. Children shall not play with consult your local authorized Brother dealer. the appliance. Cleaning and user maintenance shall not be made by Use this machine only for its intended use as described children without supervision.
  • Page 5 2014/53/EU (Europe and • If the available electrical outlet is not suitable for the Turkey only) plug supplied with this equipment, you should contact your authorized Brother dealer to obtain the (Applicable to models with correct lead. radio interfaces) For Users in Canada We, Brother Industries, Ltd.
  • Page 6 20 km from the centre of Ny-Alesund on (Great Britain only) Svalbard. We, Brother Industries, Ltd. 15-1 Naeshiro-cho, Mizuho-ku, Dette underavsnittet gjelder ikke for det geografiske området Nagoya 467-8561 Japan declare that these products are in innenfor en radius av 20 km fra sentrum av Ny-Ålesund på...
  • Page 7 This Terms of Use (“Agreement”) is a legal agreement programs; between Brother Industries, Ltd. (“Company”) and you that 2.1.6 to include Company’s copyright notice governs your use of any Software, installed on or made and this Agreement on all entire and available by Company for use with sewing or craft products partial copies of the Software;...
  • Page 8 Termination This Agreement is governed by the laws of Japan and Japanese Courts shall have exclusive Company shall have the right to terminate this jurisdiction with respect to this Agreement Agreement at any time by providing a written except with regard to enforcement in which notice to you if you commit a material breach case the jurisdiction of the Japanese Courts of any terms of this Agreement and fail to...
  • Page 9 TRADEMARKS WPA™ and WPA2™ are trademarks of Wi-Fi Alliance®. Any trade names and product names of companies appearing on Brother products, related documents and any other materials are all trademarks or registered trademarks of those respective companies. COPYRIGHT AND LICENSE...
  • Page 10: Table Of Contents

    CONTENTS CONTENTS Chapter 1 GETTING READY Names of Machine Parts........9 Included Accessories .......... 11 Turning the Machine On/Off......11 LCD Operation ........... 13 Viewing the LCD ..............13 Settings screen..............13 Adjusting input sensitivity for operation keys......14 Wireless Network Connection Functions.... 15 Operations available with a wireless network connection ..
  • Page 11: Chapter 1 Getting Ready

    Names of Machine Parts GETTING READY Chapter E Handle Note Carry the machine by its handle when transporting. F Presser foot lever • Be sure to install the latest software. Raise and lower the presser foot lever to raise and lower the Refer to “Updating Your Machine’s Software”...
  • Page 12 Names of Machine Parts ■ Operation buttons ■ Operation panel and operation keys 1 “Start/Stop” button Press the “Start/Stop” button to start or stop embroidering. The button changes color according to the machine’s operation mode. Green: The machine is ready to embroider or is embroidering.
  • Page 13: Included Accessories

    These things may damage the cord, or cause fire or electric shock. If the cord or plug is damaged, take the machine to your authorized Brother dealer for repairs before continuing use. • Do not insert the plug on the power cord into...
  • Page 14 Turning the Machine On/Off When the machine is turned on, the opening movie is played. Touch anywhere on the screen. CAUTION Note • (For U.S.A. only) When you first turn on the machine: This appliance has a polarized plug (one blade •...
  • Page 15: Lcd Operation

    , after you changed necessary settings. Memo • The latest version of software is installed in your machine. Check with your local authorized Brother dealer or at https://s.brother/cpjaq/ for available updates. 1 Select the needle stop position (the needle position for •...
  • Page 16: Adjusting Input Sensitivity For Operation Keys

    LCD Operation ■ Wireless LAN settings Adjusting input sensitivity for operation keys You can adjust the sensitivity of the operation keys to 5 levels. Display the settings screen to set desired level. Touch to display the settings screen. Display page 5 by touching Touch [Start].
  • Page 17: Wireless Network Connection Functions

    Windows application (Design Database Transfer). Set [Wireless LAN Enable] to [ON]. The application can be downloaded from the following URL. https://s.brother/cajkb/ * Settings must be specified in Design Database Transfer. For more information, refer to the manual for Design Database Transfer.
  • Page 18 Wireless Network Connection Functions Touch beside [Wireless LAN Setup Wizard]. When the following message appears, touch  A list of available SSIDs appears.  When a connection is established, the following message appears. Select the SSID that was noted in step ...
  • Page 19: Winding/Installing The Bobbin

    Winding/Installing the Bobbin ■ Setting the wireless LAN connection from the Winding/Installing the Bobbin [Others] menu The [Others] menu on page 8 of the settings screen contains the following items. IMPORTANT • Use the plastic bobbin that comes with this machine or bobbins of the same type.
  • Page 20 Winding/Installing the Bobbin Remove the spool cap and place the spool of thread for Note the bobbin onto the spool pin. • When using the spool as shown below, use the Slide the spool onto the spool pin so that the thread thread spool insert (mini king thread spool).
  • Page 21: Installing The Bobbin

    Winding/Installing the Bobbin Wind the thread clockwise around the bobbin 5 or 6 Installing the bobbin times, pass the thread through the guide slit in the bobbin winder seat, and then pull the thread to cut it. Install the bobbin wound with thread. You can begin embroidering immediately without pulling up the bobbin thread by simply inserting the bobbin in the bobbin case and guiding the thread through the slit in the...
  • Page 22 Winding/Installing the Bobbin Insert the bobbin into the bobbin case so that the While lightly holding down the bobbin with your right thread unwinds to the left. hand (1), guide the thread through the slit in the needle plate cover (2) and lightly pull it with your left hand (3).
  • Page 23: Upper Threading

    Upper Threading Raise the presser foot lever to raise the presser foot. Upper Threading CAUTION • When threading the upper thread, carefully follow the instructions. If the upper threading is not correct, the thread may become tangled Memo or the needle may break and cause injury. •...
  • Page 24 Upper Threading While holding the pulled-out thread so that there is no • If the needle threader cannot be used, insert the thread through the eye of the needle from front to slack in it, pass the thread under the hook of the thread back by hand.
  • Page 25: Replacing The Needle

    Replacing the Needle Lower the needle threader lever on the left side of the Replacing the Needle machine as much as possible to make the hook turn. CAUTION • Only use recommended home sewing machine needles. Use of any other needle may break the needle, possibly resulting in injury.
  • Page 26: Replacing The Needle

    Replacing the Needle Follow steps “Replacing the embroidery Replacing the needle foot” on page 47 for reattaching the presser foot. Touch to unlock all keys and buttons. Use the screwdriver and a new needle that has been determined to be straight according to the instructions in “Checking the needle”...
  • Page 27: Chapter 2 Embroidery

    Embroidering Preparation EMBROIDERY Chapter Attaching the embroidery unit Embroidering Preparation Follow the steps below to prepare the machine for embroidery. IMPORTANT Step 8 • Before attaching the embroidery unit, be sure to turn off the machine. Otherwise, the machine may be damaged. •...
  • Page 28: Embroidering Attractive Finishes

    Embroidering Preparation Turn on the machine. Embroidering attractive finishes  A message appears in the screen. Note There are many factors that go into beautiful embroidery. • If [Opening Screen] is set [ON] within the settings Using the appropriate stabilizer (page 27) and hooping the screen, touch screen for the following message to fabric in the frame (page 27) are two important factors appear.
  • Page 29: Hooping The Fabric In The Embroidery Frame

    Brother dealer for the correct stabilizer to use. ■ Inserting the fabric CAUTION •...
  • Page 30 Embroidering Preparation Loosen the embroidery frame adjustment screw and Tighten the adjustment screw while removing any slack remove the inner and outer frames, placing the outer in the fabric by hand. The goal is to have a drum-like frame on a flat surface. sound when the fabric is struck lightly.
  • Page 31: Attaching The Embroidery Frame

    Embroidering Preparation ■ Removing the embroidery frame Attaching the embroidery frame Raise the presser foot lever to raise the presser foot. Note Press the part of the embroidery carriage frame holder in the figure to the left side, and raise the embroidery •...
  • Page 32: Embroidering

    2 Embroidery frame (small) (sold separately) cannot be used  Pattern editing screen appears. 1 Embroidery patterns Touch 2 Brother “Exclusives” 3 Floral alphabet patterns 4 Character patterns 5 Frame patterns 6 Touch this key to position the embroidery unit for...
  • Page 33 Embroidering • To enter a space, touch Memo • After selecting a character if you would like to • If [Embroidery Frame Identification View] in the settings screen is set to [ON], the pattern can be change the character size touch .
  • Page 34 Embroidering Edit the pattern if needed, and then touch • Touch to decide the pattern position carefully. • Touch to check the preview of the combined • For details on pattern editing, refer to “Pattern editing patterns. screen” on page 38. Touch Touch to enter the alphabet characters.
  • Page 35: Embroidering A Pattern

    Embroidering Lower the presser foot, then press the “Start/Stop” Embroidering a pattern button to start embroidering. After 5-6 stitches, press the “Start/Stop” button again to stop the machine. Embroidery patterns are embroidered with a change of thread after each color. Prepare embroidery thread colors as shown on the screen.
  • Page 36 Embroidering ■ If the thread breaks or the bobbin runs out of Cut the excess thread jumps within the color. thread during embroidering ■ Changing the thread color display Press the “Start/Stop” button to stop the machine. You can display the name of the thread colors or embroidery thread number.
  • Page 37: Adjusting Thread Tension

    Embroidering Adjusting thread tension Embroidering the appliqué patterns The upper thread tension is changed using the thread tension When the color embroidering order display shows dial. (APPLIQUE MATERIAL)], (APPLIQUE POSITION)] or When doing machine embroidery, the thread tension dial should be set somewhere between 2 to 6. (APPLIQUE)], follow the procedure below.
  • Page 38: Using A Frame Pattern To Make An Appliqué

    Embroidering ■ 2. Sewing the appliqué position on the base After the appliqué piece is attached, attach the embroidery frame to the machine. fabric Thread the machine with the embroidery thread, lower the presser foot lever, and then press the “Start/Stop” Sew the appliqué...
  • Page 39 Embroidering Select the satin stitch frame pattern of the same shape Select the satin stitch frame pattern of the same shape as the appliqué. Embroider over the appliqué and base as the appliqué and embroider the satin stitch pattern fabric from step to create the appliqué.
  • Page 40: Split Embroidery Patterns

    Editing Patterns (Pattern Editing Screen) Split embroidery patterns Editing Patterns (Pattern Editing Screen) Split embroidery patterns created with PE-DESIGN Ver.7 or later can be embroidered. With split embroidery patterns, When a pattern is selected in the pattern selection screen embroidery designs larger than the embroidery hoop are divided into multiple sections, which combine to create a is touched, the pattern editing screen appears.
  • Page 41 Editing Patterns (Pattern Editing Screen) Display Display Explanation Explanation Key Name Key Name Touch this key to magnify the pattern in When a combined pattern is selected, the screen. use this key to select a part of the pattern Magnify key Pattern select key to edit.
  • Page 42 Editing Patterns (Pattern Editing Screen) Display Display Explanation Explanation Key Name Key Name Touch this key to change the Touch this key to change the spacing of configuration of a character pattern. character patterns. Array key Character spacing When selecting an arc ( ), use to change the degree of the arc.
  • Page 43: Editing Patterns (Embroidery Settings Screen)

    Editing Patterns (Embroidery Settings Screen) Aligning the pattern and the needle position Editing Patterns (Embroidery Settings Screen) Example: Aligning the lower left side of a pattern and the needle position When is touched in the editing screen, the embroidery settings screen appears. After editing the pattern, touch to continue to the embroidering screen.
  • Page 44: Embroidering Linked Characters

    Editing Patterns (Embroidery Settings Screen) Embroidering linked characters Touch to cancel the current character patterns. Select the character patterns for “DEF”, and then Follow the procedure described below to embroider linked characters in a single row when the entire pattern extends touch beyond the embroidery frame.
  • Page 45: Using The Memory Function

    Using the Memory Function Retrieving embroidery patterns Using the Memory Function Retrieve embroidery patterns saved in the machine's memory, or on a USB flash drive, or transferred via wireless network. Saving embroidery patterns When retrieving the embroidery patterns from a USB You can save embroidery patterns that you have customized flash drive, insert the USB flash drive into the USB port in the machine's memory or USB flash drive.
  • Page 46 Using the Memory Function Touch Memo • When saving a retrieved pattern, touch the following keys. 1.Touch 2.Touch the key for the desired destination. : Saves to the machine. : Saves to the USB flash drive. : Temporarily saves to the wireless function pocket.
  • Page 47: Chapter 3 Appendix

    If problems occur, such as difficulty turning the handwheel or an unusual noise, immediately stop using the machine, and contact your authorized Brother dealer or the nearest Brother authorized service center. Precautions on storing the machine Do not store the machine in any of the locations described below, otherwise damage to the machine may result, for example, rust caused by condensation.
  • Page 48: Touch Panel Is Malfunctioning

    For a new bobbin case, contact your Use the cleaning brush or a vacuum cleaner to remove nearest Brother authorized service center. any lint and dust from the race and bobbin thread • Be sure that the bobbin case is correctly sensor and the surrounding area.
  • Page 49: Replacing The Embroidery Foot

    Care and Maintenance ■ Correct thread tension Replacing the embroidery foot Upper thread slightly appears on the wrong side (bottom) of fabric. 1 Right side (top) of fabric 2 Wrong side (bottom) of CAUTION fabric • Be sure to use the embroidery foot when doing embroidery.
  • Page 50: If The Thread Becomes Tangled Under The Bobbin Winder Seat

    Care and Maintenance Secure embroidery foot “Q” with the embroidery foot If the thread becomes tangled under the screw, making sure that embroidery foot “Q” is vertical. bobbin winder seat If the bobbin winding starts when the thread is not passed under the pretension disk of the bobbin winding thread guide correctly, the thread may become tangled under the bobbin winder seat.
  • Page 51: Troubleshooting

    Main power switch is not turned on. You can solve most problems by yourself. If you need additional help, Brother support website offers the latest The plug of the power cord is not inserted into an FAQs and troubleshooting tips. Visit us at https://s.brother/ electrical outlet.
  • Page 52 There is a mistake in the upper or bobbin 17, 21 coarse weave, or fabrics that often cause threading. pattern shrinkage. See your authorized Brother Spool of thread is set incorrectly. dealer for the proper stabilizer. There was an object placed near the machine, and...
  • Page 53 Troubleshooting Symptom, Cause/solution Reference Fabric is snagged or caught on something. – • Stop the machine and place the fabric so that it does not get caught or snagged. The carriage was moved while the embroidery frame was being removed or attached during embroidery.
  • Page 54: Error Messages

    This message is displayed if some malfunction occurs. on again. Turn the machine off, then back on again. If this message continues to appear, please contact your authorized Brother dealer or the nearest Brother authorized service center. Cannot change the configuration of the characters.
  • Page 55 This USB media cannot be used. This message is displayed when you try to use incompatible media. Please visit our website https://s.brother/cpjaq/ for details on the USB media that can be used. If error message [F**] appears in the LCD while the machine is being used, the machine may be malfunctioning.
  • Page 56: How Can I Find The Wireless Security Information (Ssid And Network Key)

    Troubleshooting How can I find the wireless security information (SSID and network key) 1) You should see the documentation provided with your wireless access point/router. 2) The default SSID (wireless network name) could be the manufacturer’s name or the model name. 3) If you do not know the security information, please consult the router manufacturer, your system administrator, or internet provider.
  • Page 57: Specifications

    Use Design Database Transfer or PE-DESIGN version 11 or later to transfer data from your computer to the machine. For the operating systems compatible with the software, visit our website https://s.brother/cnjkb/. Using data other than that saved using our data design systems or this machine may cause this machine to malfunction. When the machine is used to save a file with any extension, it is saved as a .phc data file.
  • Page 58: Updating Your Machine's Software

    Updating Your Machine’s Software The machine’s software can be updated using USB flash drive. When an update program is available on Brother support website at https://s.brother/cpjaq/, please download the file(s) following the instructions on the website and steps listed below.
  • Page 59: Index

    Index Index Aligning the position ..............41 Race .................... 46 Appliqué ................35 Retrieving ..................43 Rotate .................. 39 Bobbin ..................17 Bobbin case ................. 46 Saving ..................43 Bobbin installation ..............19 Size ....................39 Bobbin thread ..............17 Split embroidery patterns .............
  • Page 60 Google Play™ App Store This machine is approved for use in the country of purchase only. Local Brother companies or their dealers will only support machines purchased in their own countries. Design Database Transfer is a dedicated Windows application for wirelessly transferring embroidery data from a computer to the machine.

This manual is also suitable for:

888-p21

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