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Epson EcoTank ET-2550 User Manual
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Epson EcoTank ET-2550 User Manual

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User's Guide
NPD5248-00 EN

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  • Page 1 User's Guide NPD5248-00 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ EPSON Scan software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright © 1988-1997 Sam Leffler Copyright ©...

  • Page 4: Table Of Contents

    Part Names and Functions....12 Using Epson iPrint..... . . 48 Control Panel.
  • Page 5 Epson Easy Photo Print..... 83 Using Epson iPrint..... . . 60 E-Web Print (for Windows Only).
  • Page 6 Cannot Scan in Full Auto Mode in EPSON Contacting Epson Support....115 Scan....... . 100 Thumbnail Preview Does Not Work Properly.

  • Page 7: About This Manual

    About This Manual About This Manual Introduction to the Manuals The following manuals are supplied with your Epson printer. As well as the manuals, see the help included in the various Epson software applications. ❏ Start Here (paper manual) Provides you with information on setting up the printer, installing the software, using the printer, solving problems, and so on.

  • Page 8: Descriptions Used In This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the EPSON Scan (scanner driver) screens are from Windows 8.1 or Mac OS X v10.10.x. The content displayed on the screens varies depending on the model and situation.

  • Page 9: Important Instructions

    User's Guide Important Instructions Important Instructions Safety Instructions Read and follow these instructions to ensure safe use of this printer. Make sure you keep this manual for future reference. Also, be sure to follow all warnings and instructions marked on the printer. ❏...

  • Page 10: Advisories And Warnings For Setting Up The Printer

    ❏ Do not press too hard on the scanner glass when placing the originals. ❏ Prolonged use of the printer when the ink level is below the lower line could damage the printer. Epson recommends filling the ink tank to the upper line when the printer is not operating to reset the ink level.

  • Page 11: Advisories And Warnings For Transporting Or Storing The Printer

    User's Guide Important Instructions Advisories and Warnings for Transporting or Storing the Printer ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ Before transporting the printer, make sure that the print head is in the home (far right) position. Advisories and Warnings for Using the Printer with a Wireless Connection ❏...

  • Page 12: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Rear paper feed Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
  • Page 13 User's Guide Printer Basics Scanner unit Scans placed originals. Open when removing jammed paper inside the printer. Ink tank unit Contains the ink tanks. Ink reservoir tanks (Ink tanks) Supplies ink to the print head. Print head (under this section) Fires ink.

  • Page 14: Control Panel

    User's Guide Printer Basics AC inlet Connects the power cord. USB port Connects a USB cable to connect with a computer. Control Panel You can change the angle of the control panel. To lower the control panel, squeeze the lever on the back of the panel as shown below. Buttons...

  • Page 15: Guide To The Lcd Screen

    User's Guide Printer Basics Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data). Unplug the power cord when the power light is off. Displays the home screen. u d l r u d l r Use the...

  • Page 16: Menu Options

    User's Guide Printer Basics Available buttons are displayed. In this example, you can select Color or B&W by pressing the button. Menu Options Copy Mode Copy Mode Top Screen Menu Settings and Explanations Copies Enter the number of copies. Color/B&W Select the color for copying.

  • Page 17: Print Photos Mode

    User's Guide Printer Basics Print Photos Mode To access the following menus, press the OK button when a photo is displayed on a screen, and then press the button on the next screen. Menu Settings and Explanations Paper Size Select the paper size you loaded. Paper Type Select the paper type you loaded.

  • Page 18: Setup Mode

    If there are any problems with the connection, see the check report to solve the problem. See the Network Guide for more details. Epson You can suspend or resume the Epson Connect or Google Cloud Print service, or cancel using the services Connect (restore the default settings). See the following for details.

  • Page 19: Wi-Fi Setup Mode

    User's Guide Printer Basics Menu Settings and Explanations Restore Resets the selected settings to their defaults. Default Settings Related Information “Wi-Fi Setup Mode” on page 19 & Wi-Fi Setup Mode See the Network Guide to make the following settings. Menu Settings and Explanations Wi-Fi Setup Wizard Select an SSID, enter a password, and then connect the printer to a wireless (Wi-Fi) network.

  • Page 20: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 21: Available Paper And Capacities

    For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Commercially Available Paper...

  • Page 22: Loading Paper In The Rear Paper Feed

    User's Guide Loading Paper Media Name Media Type Control Panel Printer Driver plain papers plain papers Epson Bright White Ink Jet Paper Prem. Glossy Epson Premium Glossy Epson Premium Glossy Photo Paper Matte Epson Matte Epson Matte Paper-Heavyweight Matte Epson Matte...
  • Page 23 User's Guide Loading Paper 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Page 24 User's Guide Loading Paper 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5. Check the paper size and paper type settings displayed on the control panel. To use the settings, select Do Not Change using the button, press the OK button, and then go to step 7.
  • Page 25 User's Guide Loading Paper Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline. Related Information “Paper Handling Precautions” on page 20 & “Available Paper and Capacities” on page 21 &...

  • Page 26: Placing Originals On The Scanner Glass

    User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.
  • Page 27 User's Guide Placing Originals on the Scanner Glass If you are scanning using Full Auto Mode or a thumbnail preview of EPSON Scan, place the original 4.5 mm away from the horizontal and vertical edges of the scanner glass. Note: ❏...

  • Page 28: Inserting A Memory Card

    User's Guide Inserting a Memory Card Inserting a Memory Card Supported Memory Cards miniSD miniSDHC microSD* microSDHC microSDXC SDHC SDXC Attach an adapter to fit the memory card slot. Otherwise, the card may get stuck. Related Information “Supported Memory Card Specifications” on page 105 &...
  • Page 29 User's Guide Inserting a Memory Card 2. When you have finished using the memory card, make sure the light is not flashing, and then remove the card. Important: If you remove the memory card while the light is flashing, the data in the memory card may be lost. Note: If you access the memory card from a computer, you need to operate the computer to safely remove the removable device.

  • Page 30: Printing

    User's Guide Printing Printing Printing from the Control Panel Printing Photos by Selecting from a Memory Card 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Insert a memory card into the printer. Important: Do not remove the memory card until you have finished printing.

  • Page 31: Printing Original Writing Paper And Calendars

    User's Guide Printing Printing Original Writing Paper and Calendars You can easily print lined paper, calendars, and original writing paper using the Personal Stationery menu. 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2.

  • Page 32: Printing From A Computer

    User's Guide Printing Related Information “Print Photos Mode” on page 17 & Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations differ depending on the application. See the application's help for details. 1.
  • Page 33 User's Guide Printing 5. Select Preferences or Properties to access the printer driver window. 6. Make the following settings. ❏ Document Size: Select the paper size you loaded in the printer. ❏ Orientation: Select the orientation you set in the application. ❏...

  • Page 34: Printing Basics - Mac Os X

    User's Guide Printing Printing Basics - Mac OS X Note: Explanations in the section use TextEdit as an example. Operations and screens differ depending on the application. See the application's help for details. 1. Load paper in the printer. Important: Make the paper settings on the control panel.
  • Page 35 Printing 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 36: Printing On 2-Sides (For Windows Only)

    ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 37: Printing Several Pages On One Sheet

    User's Guide Printing Printing Several Pages on One Sheet You can print two or four pages of data on a single sheet of paper. Printing Several Pages on One Sheet - Windows 1. Load paper in the printer. 2. Open the file you want to print. 3.

  • Page 38: Printing To Fit The Paper Size

    User's Guide Printing 6. Set the other items as necessary. 7. Click Print. Related Information “Loading Paper in the Rear Paper Feed” on page 22 & “Printing Basics - Mac OS X” on page 34 & Printing to Fit the Paper Size You can print to fit the paper size you loaded in the printer.

  • Page 39: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing Printing to Fit the Paper Size - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select the size of the paper you set in the application as the Paper Size setting. 5.

  • Page 40: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)

    User's Guide Printing 6. Click Print. The Job Arranger Lite window is displayed and the print job is added to the Print Project. 7. With the Job Arranger Lite window opened, open the file that you want to combine with the current file, and then repeat steps 3 to 6.
  • Page 41 User's Guide Printing Making Posters Using Overlapping Alignment Marks Here is an example of how to make a poster when 2x2 Poster is selected, and Overlapping Alignment Marks is selected in Print Cutting Guides. 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks.
  • Page 42 User's Guide Printing 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back. 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks).
  • Page 43 User's Guide Printing 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together. 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks.
  • Page 44 User's Guide Printing 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 45 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 46: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 76 &...
  • Page 47 User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.

  • Page 48: Printing Photos Using Epson Easy Photo Print

    Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.
  • Page 49 You can install Epson iPrint on your smart device from the following URL or QR code. http://ipr.to/a Printing Using Epson iPrint Start Epson iPrint from your smart device and select the item you want to use from the home screen. The following screens are subject to change without notice.

  • Page 50: Using Airprint

    Displays photos and documents you selected. Starts printing. Note: To print from the document menu using iPhone, iPad, and iPod touch running iOS, start Epson iPrint after transferring the document you want to print using the file sharing function in iTunes. Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled printer from your iOS device using the latest version of iOS and from your Mac OS X v10.7.x or later.

  • Page 51: Canceling Printing

    User's Guide Printing Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏...

  • Page 52: Copying

    User's Guide Copying Copying 1. Load paper in the printer. Important: Make the paper settings on the control panel. 2. Place the originals. 3. Enter Copy from the home screen using the button, and then press the OK button. 4. Set the number of copies using the button.

  • Page 53: Scanning

    You can save the scanned image to a computer. Important: Make sure you have installed EPSON Scan and Epson Event Manager on your computer before using this feature. 1. Place the originals. 2. Enter Scan from the home screen using the button, and then press the OK button.

  • Page 54: Scanning To A Computer (Wsd)

    & Scanning from a Computer Scan using the scanner driver "EPSON Scan". See the EPSON Scan help for an explanation of each setting item. Scanning Basics This section uses EPSON Scan's Home Mode to explain the basics of scanning. The operation work flow is the same in other scanning modes.
  • Page 55 User's Guide Scanning 3. Select Home Mode from the Mode list. 4. Make the following settings. ❏ Document Type: Select the type of the original you want to scan. ❏ Image Type: Select the color type of the image you want to scan. Although this is automatically selected by the Document Type setting, you can change the setting.
  • Page 56 To display the File Save Settings screen, click the (File Save Settings) icon to the right of Scan before starting to scan. Related Information “Placing Originals on the Scanner Glass” on page 26 & “EPSON Scan (Scanner Driver)” on page 82 &...

  • Page 57: Scanning Using Advanced Features

    Scanning by Detecting the Original Automatically (Full Auto Mode) You can start scanning by simply placing the original and clicking Scan. Select Full Auto Mode from the Mode list in EPSON Scan. Scanning at Specified Sizes (Office Mode) You can scan originals at the specified size without previewing the image. Select Office Mode from the Mode list in...
  • Page 58 User's Guide Scanning Note: Office Mode is not available for Japanese operating systems.
  • Page 59 User's Guide Scanning Scanning by Adjusting the Image Quality (Professional Mode) You can scan images while adjusting the quality and color. This mode is recommended for advanced users. Select Professional Mode from the Mode list in EPSON Scan.

  • Page 60: Scanning From Smart Devices

    Scanning from Smart Devices Epson iPrint is an application that allows you to scan photos and documents from a smart device, such as a smartphone or tablet, that is connected to the same wireless network as your printer. You can save the scanned data on a smart device or to Cloud services, send it by email, or print it.
  • Page 61 User's Guide Scanning Home screen displayed when the application is started. Displays information on how to setup the printer and a FAQ. Displays the screen where you can select the printer and make printer settings. Once you have selected the printer, you do not need to select it again from the next time.

  • Page 62: Refilling Ink

    1. Access the printer driver window. 2. Click Ink Levels on the Main tab. Note: If EPSON Status Monitor 3 is disabled, the ink levels are not displayed. Click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3. Related Information “Windows Printer Driver”...

  • Page 63: Ink Bottle Codes

    M (Magenta) Y (Yellow) Important: Use of genuine Epson ink other than the specified ink could cause damage that is not covered by Epson's warranties. Note: For users in Europe, visit the following website for information on Epson's ink bottle yields.

  • Page 64: Refilling The Ink Tanks

    User's Guide Refilling Ink ❏ Although the ink bottles may contain recycled materials, this does not affect printer function or performance. ❏ Specifications and appearance of the ink bottle are subject to change without prior notice for improvement. ❏ Quoted yields may vary depending on the images that you are printing, the paper type that you are using, the frequency of your prints and environmental conditions such as temperature.
  • Page 65 User's Guide Refilling Ink Important: ❏ Be careful not to spill any ink. ❏ Make sure that the color of the ink tank matches the ink color that you want to refill. 6. Snap off the top of the cap, remove the cap of the ink bottle, remove the seal from the bottle, and then install the cap.
  • Page 66 User's Guide Refilling Ink 7. Refill the ink tank with the correct colored ink up to the upper line on the ink tank. Important: It may be difficult to see inside the ink tank. Refill the ink tank carefully to prevent ink from spilling out from the ink inlet.
  • Page 67 User's Guide Refilling Ink 9. Close the ink tank unit cover. 10. Press the OK button. 11. Check the color that you refilled to the upper line, and then select it and follow the instructions on the LCD screen to reset the ink levels. Note: You can reset the ink levels even if you did not fill the ink to the upper line.

  • Page 68: Improving Print And Scan Quality

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 69: Checking And Cleaning The Print Head - Windows

    User's Guide Improving Print and Scan Quality ❏ There are broken lines or missing segments: The print head nozzles may be clogged. Go to the next step. Note: The test pattern may vary by model. 7. Select Yes using the button, and then press the OK button.

  • Page 70: Replacing Ink Inside The Ink Tubes

    ❏ This feature effects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature. Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It is not a user-serviceable part.

  • Page 71: Aligning The Print Head - Control Panel

    User's Guide Improving Print and Scan Quality Aligning the Print Head - Control Panel 1. Load A4-size plain paper in the printer. 2. Enter Setup from the home screen using the button, and then press the OK button. 3. Select Maintenance using the button, and then press the OK button.

  • Page 72: Aligning The Print Head - Mac Os X

    User's Guide Improving Print and Scan Quality Aligning the Print Head - Mac OS X 1. Load A4-size plain paper in the printer. 2. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.
  • Page 73 User's Guide Improving Print and Scan Quality 1. Open the document cover. 2. Use a soft, dry, clean cloth to clean the surface of the scanner glass. Note: ❏ If the glass surface is stained with grease or some other hard-to-remove material, use a small amount of glass cleaner and a soft cloth to remove it.

  • Page 74: Network Service And Software Information

    CD. Epson Connect Service By using Epson Connect service available on the Internet, you can print from your smartphone, tablet PC, or laptop, anytime and practically anywhere. The features available on the Internet are as follows.

  • Page 75: Running Web Config On A Web Browser

    IPv6: http://[the printer's IP address]/ Examples: IPv4: http://192.168.100.201/ IPv6: http://[2001:db8::1000:1]/ Note: Using the smart device, you can also run Web Config from the maintenance screen of Epson iPrint. Related Information “Using Epson iPrint” on page 48 & Running Web Config on Windows When connecting a computer to the printer using WSD, follow the steps below to run Web Config.

  • Page 76: Windows Printer Driver

    User's Guide Network Service and Software Information Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.
  • Page 77 User's Guide Network Service and Software Information You can also make settings for printing both sides of the paper or printing multiple pages on one sheet.
  • Page 78 User's Guide Network Service and Software Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.

  • Page 79: Making Operation Settings For The Windows Printer Driver

    Network Service and Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.

  • Page 80: Mac Os X Printer Driver

    User's Guide Network Service and Software Information Mac OS X Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.

  • Page 81: Making Operation Settings For The Mac Os X Printer Driver

    Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 82: Epson Scan (Scanner Driver)

    Epson Event Manager Epson Event Manager is an application that allows you to manage scanning from the control panel and save images to a computer. You can add your own settings as presets, such as the document type, the save folder location, and the image format.

  • Page 83: Epson Easy Photo Print

    Click the start button, and select All Programs or Programs > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update.

  • Page 84: Uninstalling Applications

    User's Guide Network Service and Software Information Starting on Mac OS X Select Go > Applications > Epson Software > EPSON Software Updater. Uninstalling Applications Note: Log on to your computer as an administrator. Enter the administrator password if the computer prompts you.

  • Page 85: Installing Applications

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 86: Updating Applications And Firmware

    Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.

  • Page 87: Solving Problems

    Turn the power off and on again. E-11 An ink pad needs to be replaced. Contact Epson or an authorised Epson service provider to replace the ink pad*. It is not a user-serviceable part. W-01 A paper jam has occurred.

  • Page 88: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 89: Removing Jammed Paper From The Rear Paper Feed

    User's Guide Solving Problems Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
  • Page 90 User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the white flat cable, translucent part, and ink tubes inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit.

  • Page 91: Paper Does Not Feed Correctly

    User's Guide Solving Problems Paper Does Not Feed Correctly Check the following points, and then take the appropriate actions to solve the problem. ❏ Place the printer on a flat surface and operate in the recommended environmental conditions. ❏ Use paper supported by this printer. ❏...

  • Page 92: Paper Out Error Occurs

    Check the following if the printer does not operate or prints nothing. ❏ Install the printer driver. ❏ To print photos easily, install Epson Easy Photo Print. ❏ Connect the USB cable securely to the printer and the computer. ❏ If you are using a USB hub, try to connect the printer directly to the computer.

  • Page 93: Printing Is Paused

    ❏ If you are using the printer through AirPrint, enable the AirPrint setting on Web Config. If this setting is disabled, you cannot use AirPrint. Related Information “Installing Applications” on page 85 & “Epson Easy Photo Print” on page 83 & “Canceling Printing” on page 51 & “Checking and Cleaning the Print Head” on page 68 &...

  • Page 94: Print Quality Is Poor

    ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.

  • Page 95: Copy Quality Is Poor

    User's Guide Solving Problems “Checking and Cleaning the Print Head” on page 68 & “Replacing Ink inside the Ink Tubes” on page 70 & “Aligning the Print Head” on page 70 & “Paper Handling Precautions” on page 20 & “Available Paper and Capacities” on page 21 &...

  • Page 96: Paper Is Smeared Or Scuffed

    User's Guide Solving Problems ❏ Adjust the margin setting in the application so that it falls within the printable area. Related Information “Loading Paper in the Rear Paper Feed” on page 22 & “Placing Originals on the Scanner Glass” on page 26 &...

  • Page 97: The Printout Problem Could Not Be Cleared

    User's Guide Solving Problems The Printout Problem Could Not be Cleared If you have tried all of the solutions and have not solved the problem, try uninstalling and then reinstalling the printer driver. Related Information “Uninstalling Applications” on page 84 &...

  • Page 98: Cannot Start Scanning When Using The Control Panel

    ❏ If you cannot scan using any TWAIN-compliant applications, uninstall and then reinstall the TWAIN- compliant application. ❏ For Mac OS X with an Intel processor, if other Epson scanner drivers except for EPSON Scan, such as Rosetta or PPC are installed, uninstall them and EPSON Scan, and then reinstall EPSON Scan.

  • Page 99: Characters Are Blurred

    & Characters Are Blurred ❏ In Home Mode or Office Mode in EPSON Scan, select Image Option as the Image Adjustments setting, and then select Text Enhancement. ❏ In Professional Mode in EPSON Scan, select Document as the Auto Exposure Type in the Original settings.

  • Page 100: The Scanned Image Problem Could Not Be Cleared

    If you have tried all of the solutions and could not solve the problem, click Configuration in a mode other than Full Auto Mode in the EPSON Scan window, and then click Reset All on the Other tab to initialize the EPSON Scan settings.

  • Page 101: Scanning Is Too Slow

    User's Guide Solving Problems Related Information “EPSON Scan (Scanner Driver)” on page 82 & Scanning Is Too Slow Lower the resolution. Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning large volumes, we recommend scanning in grayscale. ❏ Increase the free space on the computer's hard disk. Scanning may stop if there is not enough free space.

  • Page 102: Is Displayed On The Photo Selection Screen

    User's Guide Solving Problems "?" Is Displayed on the Photo Selection Screen "?" is displayed on the LCD screen when the image file is not supported by the product. Related Information “Supported Data Specifications” on page 105 & A Message Prompting You to Reset the Ink Levels is Displayed Refill all or the specified ink tanks, select the color that you refilled on the LCD screen, and then press the button to reset the ink levels.

  • Page 103: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Print quality may decline in the shaded areas due to the printer's mechanism.

  • Page 104: Interface Specifications

    User's Guide Appendix Resolution 1200 dpi (main scan) 2400 dpi (sub scan) Color Depth Color ❏ 48 bits per pixel internal (16 bits per pixel per color internal) ❏ 24 bits per pixel external (8 bits per pixel per color external) Grayscale ❏...

  • Page 105: External Storage Device Specifications

    User's Guide Appendix Google Cloud Print External Storage Device Specifications Supported Memory Card Specifications Compatible Memory Cards Maximum Capacities 2 GB miniSD 32 GB miniSDHC 2 GB microSD 32 GB microSDHC 64 GB microSDXC 2 GB SDHC 32 GB SDXC 64 GB Attach an adapter to fit the memory card slot.

  • Page 106: Dimensions

    Note: ❏ Check the label on the printer for its voltage. ❏ For users in Belgium, power consumption when copying may vary. Check http://www.epson.be for the latest specifications. Environmental Specifications Operation Use the printer within the range shown in the following graph.

  • Page 107: System Requirements

    Manufacturer: Askey Computer Corporation Type: WLU6320-D69 (RoHS) This product conforms to Part 15 of the FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.

  • Page 108: Restrictions On Copying

    EN301 489-17 EN60950-1 For European users We, Seiko Epson Corporation, hereby declare that the following equipment Models are in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC: C462R For use only in Ireland, UK, Austria, Germany, Liechtenstein, Switzerland, France, Belgium, Luxemburg, Netherlands, Italy, Portugal, Spain, Denmark, Finland, Norway, Sweden, Iceland, Croatia, Cyprus, Greece, Slovenia, Malta, Bulgaria, Czech, Estonia, Hungary, Latvia, Lithuania, Poland, Romania, and Slovakia.

  • Page 109: Checking The Total Number Of Pages Fed Through The Printer

    User's Guide Appendix ❏ Bank bills, coins, government-issued marketable securities, government bond securities, and municipal securities ❏ Unused postage stamps, pre-stamped postcards, and other official postal items bearing valid postage ❏ Government-issued revenue stamps, and securities issued according to legal procedure Exercise caution when copying the following items: ❏...

  • Page 110: Checking The Total Number Of Pages Fed

    User's Guide Appendix Related Information “Windows Printer Driver” on page 76 & Checking the Total Number of Pages Fed Through the Printer - Mac OS X 1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer.

  • Page 111: Saving Power - Mac Os X

    User's Guide Appendix Saving Power - Mac OS X 1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 2. Click Options & Supplies > Utility > Open Printer Utility. 3.
  • Page 112 User's Guide Appendix 3. Disconnect all cables such as the power cord and USB cable. 4. Make sure there is no memory card inserted. 5. Remove all of the paper from the printer. 6. Make sure there are no originals on the printer. 7.

  • Page 113: Accessing A Memory Card From A Computer

    User's Guide Appendix 9. Prepare to pack the printer as shown below. 10. Make sure to install the cap onto the ink tank securely. 11. Pack the printer in its box using the protective materials. When you use the printer again, make sure you remove the tape securing the print head. If print quality has declined the next time you print, clean and align the print head.

  • Page 114: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

  • Page 115: Contacting Epson Support

    Depending on the product, the dial list data for fax and/or network settings may be stored in the product’s memory. Due to breakdown or repair of a product, data and/or settings may be lost. Epson shall not be responsible for the loss of any data, for backing up or recovering data and/or settings even during a warranty period.
  • Page 116 (e-mail). Epson Helpdesk Epson Helpdesk is provided as a final backup to make sure our clients have access to advice. Operators on the Helpdesk can aid you in installing, configuring and operating your Epson product. Our Pre-sales Helpdesk staff can provide literature on new Epson products and advise where the nearest dealer or service agent is located.

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