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Cisco 6851 MPP User Guide

BLF (Busy Lamp Field)

BLF lines are assigned to the line buttons on the side of your screen. They allow you to speed dial or

monitor the status of other users within your organisation. Ideal for Managers, Receptionists or

users who are monitoring other team members.

BLF lines will display the persons' name

Green light: Monitored line is available

Blinking Red light: The monitored line is ringing

Red light: The monitored line is busy

1. Press a BLF line to speed dial the contact

2. Press a flashing BLF line to pick up an incoming call to that line

3. When transferring a call to a BLF line –

a. While on an active call, press Transfer button or Transfer

b. Press the BLF line button of the party you are transferring to

Park a call on to a BLF contact:

1. While on an active call, press the Park softkey

2. Press the BLF line where you want to park the call

3. Your screen will display *68 followed by the extension where the call is parked

(e.g.: *686543)

4. You will also hear the following greeting

To unpark the call:

1. Press the Unpark soft key, then press the BLF line where the call was parked

To unpark the call from another phone:

1. Dial *88 followed by the extension where the call was parked (e.g.: *886543)

If a Parked call is not retrieved by a pre-set time, it will recall back to your phone (default is 45

seconds)

Note: Park groups are set up by your Administrator

Cisco 6851 MPP User Guide

"Your call has been parked, thank you"

softkey

10/08/20

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