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Epson L380 Series User Manual
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Epson L380 Series User Manual

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User's Guide
NPD5492-02 EN

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  • Page 1 User's Guide NPD5492-02 EN...
  • Page 2 Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.)
  • Page 3 ❏ PRINT Image Matching™ and the PRINT Image Matching logo are trademarks of Seiko Epson Corporation. Copyright © 2001 Seiko Epson Corporation. All rights reserved. ❏ Epson Scan 2 software is based in part on the work of the Independent JPEG Group. ❏ libtiff Copyright ©...

  • Page 4: Table Of Contents

    Advisories and Warnings for Setting Up/ Scanning Using Epson Scan 2....40 Using the Printer......10...
  • Page 5 Uneven Colors, Smears, Dots, or Straight Epson Event Manager..... . .65 Lines Appear in the Copied Image... 82 Moiré...
  • Page 6 Technical Support Web Site....96 Contacting Epson Support....97...

  • Page 7: About This Manual

    Descriptions Used in this Manual ❏ Screenshots of the printer driver and the Epson Scan 2 (scanner driver) screens are from Windows 10 or Mac OS X v10.11.x. The content displayed on the screens varies depending on the model and situation.

  • Page 8: Operating System References

    User's Guide About This Manual Operating System References Windows In this manual, terms such as "Windows 10", "Windows 8.1", "Windows 8", "Windows 7", "Windows Vista", and "Windows XP" refer to the following operating systems. Additionally, "Windows" is used to refer to all versions. ❏...

  • Page 9: Important Instructions

    ❏ Some of the symbols used on your printer are to ensure safety and proper use of the printer. Visit the following Web site to learn the meaning of the symbols. http://support.epson.net/symbols ❏ Use only the power cord supplied with the printer and do not use the cord with any other equipment. Use of other cords with this printer or the use of the supplied power cord with other equipment may result in fire or electric shock.

  • Page 10: Advisories And Warnings For Setting Up/Using The Printer

    User's Guide Important Instructions Advisories and Warnings for Setting Up/Using the Printer ❏ Do not block or cover the vents and openings in the printer. ❏ Use only the type of power source indicated on the printer's label. ❏ Avoid using outlets on the same circuit as photocopiers or air control systems that regularly switch on and off. ❏...

  • Page 11: Printer Basics

    User's Guide Printer Basics Printer Basics Part Names and Functions Edge guide Feeds the paper straight into the printer. Slide to the edges of the paper. Rear paper feed Loads paper. Paper support Supports loaded paper. Feeder guard Prevents foreign substance from entering the printer. Usually keep this guard closed.
  • Page 12 User's Guide Printer Basics Scanner unit Scans placed originals. Open when removing jammed paper inside the printer. Ink tube Supplies ink to the print head. Ink tank unit Contains the ink tanks. Ink reservoir tanks (Ink tanks) Supplies ink to the ink tubes. Print head Fires ink.

  • Page 13: Buttons And Lights

    User's Guide Printer Basics AC inlet Connects the power cord. USB port Connects a USB cable. Buttons and Lights Turns the printer on or off. Do not turn off while the power light is flashing (while the printer is operating or processing data).
  • Page 14 User's Guide Printer Basics Indicates the status of the initial ink charging. Additional functions are available with different combinations of buttons. Press the buttons simultaneously to run software on a USB-connected computer and scan as a PDF file. Press the and the buttons simultaneously to copy in draft mode.

  • Page 15: Loading Paper

    User's Guide Loading Paper Loading Paper Paper Handling Precautions ❏ Read the instruction sheets supplied with the paper. ❏ Fan and align the edges of the paper before loading. Do not fan or curl photo paper. Doing so may damage the printable side.

  • Page 16: Available Paper And Capacities

    For manual 2-sided printing, you can load up to 30 sheets for paper with one side already printed. Only printing from computer is available. Note: The availability of paper varies by location. For the latest information on paper available in your area, contact Epson support. Commercially Available Paper...

  • Page 17: Loading Paper In The Rear Paper Feed

    User's Guide Loading Paper Media Name Media Type plain papers Epson Bright White Ink Jet Paper Epson Premium Glossy Epson Premium Glossy Photo Paper Epson Matte Epson Matte Paper-Heavyweight Epson Matte Epson Photo Quality Ink Jet Paper plain papers Plain paper...
  • Page 18 User's Guide Loading Paper 3. Load paper vertically along the right side of the rear paper feed with the printable side facing up. Important: Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide.
  • Page 19 User's Guide Loading Paper 4. Slide the edge guide to the edge of the paper, and then close the feeder guard. 5. Slide out the output tray. Note: Return the remaining paper to its package. If you leave it in the printer, the paper may curl or the print quality may decline.

  • Page 20: Placing Originals On The Scanner Glass

    User's Guide Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass Important: When placing bulky originals such as books, prevent exterior light from shining directly onto the scanner glass. 1. Open the document cover. 2. Remove any dust or stains on the scanner glass. 3.

  • Page 21: Placing Multiple Photos For Scanning At The Same Time

    Time You can scan multiple photos at the same time and save each image in Photo Mode in Epson Scan 2 when you select Thumbnail from the list at the top of the preview window. Place the photos 4.5 mm away from the horizontal and vertical edges of the scanner glass, and place them at least 20 mm apart from each other.

  • Page 22: Printing

    User's Guide Printing Printing Printing from a Computer Printing Basics - Windows Note: ❏ See the online help for explanations of the setting items. Right-click an item, and then click Help. ❏ Operations differ depending on the application. See the application's help for details. 1.

  • Page 23: Printing Basics - Mac Os X

    User's Guide Printing ❏ Color: Select Grayscale when you want to print in black or shades of gray. Note: When printing on envelopes, select Landscape as the Orientation setting. 7. Click OK to close the printer driver window. 8. Click Print. Related Information “Available Paper and Capacities”...
  • Page 24 ❏ When printing on envelopes, select landscape orientation. 5. Select Print Settings from the pop-up menu. Note: On Mac OS X v10.8.x or later, if the Print Settings menu is not displayed, the Epson printer driver has not been installed correctly. Select System Preferences from the menu >...

  • Page 25: Printing On 2-Sides (For Windows Only)

    ❏ Depending on the paper and the data, ink may bleed through to the other side of the paper. ❏ If EPSON Status Monitor 3 is disabled, access the printer driver, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 26: Printing Several Pages On One Sheet

    User's Guide Printing 7. Click Print. When the first side has finished printing, a pop-up window is displayed on the computer. Follow the on-screen instructions. Related Information “Available Paper and Capacities” on page 16 & “Loading Paper in the Rear Paper Feed” on page 17 &...

  • Page 27: Printing To Fit The Paper Size

    User's Guide Printing Printing Several Pages on One Sheet - Mac OS X 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the print dialog. 4. Select Layout from the pop-up menu. 5. Set the number of pages in Pages per Sheet, the Layout Direction (page order), and Border. 6.

  • Page 28: Printing Multiple Files Together (For Windows Only)

    User's Guide Printing Note: If you want to print a reduced image at the center of the page, select Center. 5. Set the other items on the Main and More Options tabs as necessary, and then click OK. 6. Click Print. Related Information “Loading Paper in the Rear Paper Feed”...

  • Page 29: Printing One Image On Multiple Sheets To Create A Poster (For Windows Only)

    User's Guide Printing 1. Load paper in the printer. 2. Open the file you want to print. 3. Access the printer driver window. 4. Select Job Arranger Lite on the Main tab. 5. Click OK to close the printer driver window. 6.
  • Page 30 User's Guide Printing 3. Access the printer driver window. 4. Select 2x1 Poster, 2x2 Poster, 3x3 Poster, or 4x4 Poster from Multi-Page on the Main tab. 5. Click Settings, make the appropriate settings, and then click OK. Note: Print Cutting Guides allows you to print a cutting guide. 6.
  • Page 31 User's Guide Printing 1. Prepare Sheet 1 and Sheet 2. Cut off the margins of Sheet 1 along the vertical blue line through the center of the top and bottom cross marks. 2. Place the edge of Sheet 1 on top of Sheet 2 and align the cross marks, then temporarily tape the two sheets together from the back.
  • Page 32 User's Guide Printing 3. Cut the taped sheets in two along the vertical red line through the alignment markers (this time, the line to the left of the cross marks). 4. Tape the sheets together from the back. 5. Repeat steps 1 to 4 to tape Sheet 3 and Sheet 4 together.
  • Page 33 User's Guide Printing 6. Cut off the margins of Sheet 1 and Sheet 2 along the horizontal blue line through the center of the left and right side cross marks. 7. Place the edge of Sheet 1 and Sheet 2 on top of Sheet 3 and Sheet 4 and align the cross marks, and then temporarily tape them together from the back.
  • Page 34 User's Guide Printing 8. Cut the taped sheets in two along the horizontal red line through the alignment markers (this time, the line above the cross marks). 9. Tape the sheets together from the back.

  • Page 35: Printing Using Advanced Features

    User's Guide Printing 10. Cut off the remaining margins along the outer guide. Printing Using Advanced Features This section introduces a variety of additional layout and printing features available on the printer driver. Related Information “Windows Printer Driver” on page 59 &...
  • Page 36 User's Guide Printing Windows To add your own preset, set items such as the Document Size and Paper Type on the Main or More Options tab, and then click Add/Remove Presets in Printing Presets. Note: To delete an added preset, click Add/Remove Presets, select the preset name you want to delete from the list, and then delete Mac OS X Access the print dialog.

  • Page 37: Printing Photos Using Epson Easy Photo Print

    Click Watermark Features in the More Options tab, and then select Header/Footer. Click Settings and select necessary items from the drop-down list. Printing Photos Using Epson Easy Photo Print Epson Easy Photo Print lets you lay out and print photos easily on various types of paper. See the application's help for details. Note: By printing on genuine Epson photo paper, the ink quality is maximized and the printouts are vivid and clear.

  • Page 38: Canceling Printing

    User's Guide Printing Canceling Printing Note: ❏ In Windows, you cannot cancel a print job from the computer once it has been completely sent to the printer. In this case, cancel the print job by using the printer's control panel. ❏...

  • Page 39: Copying

    User's Guide Copying Copying Copying Basics You can copy on A4-size paper at the same magnification. Margins with a width of 3 mm appear around the edges of the paper regardless of whether or not the original has margins around the edges of the paper. When copying originals smaller than A4-size, margins will be wider than 3 mm depending on the position where you place the original.

  • Page 40: Scanning

    Note: ❏ You can change the scan settings such as the scanning size, folder to save, or save format, by using Epson Event Manager. ❏ The color, size, and border of the scanned image will not be exactly the same as the original.
  • Page 41 User's Guide Scanning 4. Make the following settings on the Main Settings tab. ❏ Document Size: Select the size of the original you placed. ❏ Image Type: Select the color for saving the scanned image. ❏ Resolution: Select the resolution. Note: The Document Source setting is fixed as Scanner Glass.
  • Page 42 User's Guide Scanning Note: The items may not be available depending on other settings you made. 6. Set the file saving settings. ❏ Image Format: Select the save format from the list. You can make detailed settings for each save format except BITMAP and PNG. Select Options from the list after selecting the save format.
  • Page 43 User's Guide Scanning Scanning Photos or Pictures (Photo Mode) Using Photo Mode in Epson Scan 2, you can scan originals with wide variety of image adjustment features that are suitable for photos or pictures. 1. Place the originals. By placing multiple originals on the scanner glass, you can scan them all at the same time. Make sure there is a gap of at least 20 mm between the originals.
  • Page 44 User's Guide Scanning 5. Click Preview. The preview window opens, and the previewed images are displayed as thumbnails. Note: To preview the entire scanned area, select Normal from the list at the top of the preview widow. 6. Confirm the preview, and make image adjustment settings on the Advanced Settings tab if necessary.
  • Page 45 User's Guide Scanning You can adjust the scanned image using detailed settings that are suitable for photos or pictures, such as the following. ❏ Brightness: You can adjust the brightness for the scanned image. ❏ Contrast: You can adjust the contrast for the scanned image. ❏...
  • Page 46 User's Guide Scanning ❏ Folder: Select the save folder for the scanned image from the list. You can select another folder or create a new folder by selecting Select from the list. 8. Click Scan. Related Information “Placing Originals on the Scanner Glass” on page 20 &...

  • Page 47: Refilling Ink

    Y: Yellow Important: Use of genuine Epson ink other than the specified ink could cause damage that is not covered by Epson's warranties. Note: ❏ Ink bottle codes may vary by location. For the correct codes in your area, contact Epson support.

  • Page 48: Refilling The Ink Tanks

    ❏ Store ink bottles at normal room temperature and keep them away from direct sunlight. ❏ Epson recommends using the ink bottle before the date printed on the package. ❏ Store the ink bottles in the same environment as the printer.
  • Page 49 User's Guide Refilling Ink 1. Unhook the ink tank unit from the printer and lay it down. Important: Do not pull the tubes. 2. Open the ink tank unit cover, and then remove the cap of the ink tank. Important: ❏...
  • Page 50 User's Guide Refilling Ink Important: Close the ink bottle cap tightly; otherwise ink may leak. Note: Do not dispose of the top of the cap. If any ink remains in the ink bottle after refilling the tank, use the top of the cap to seal the ink bottle cap.
  • Page 51 User's Guide Refilling Ink 5. Close the cap onto the ink tank securely. 6. Close the ink tank unit cover. 7. Hook the ink tank unit onto the printer. Related Information “Ink Bottle Codes” on page 47 & “Ink Bottle Handling Precautions” on page 47 &...

  • Page 52: Maintaining The Printer

    We recommend to turn off the printer. If print quality has still not improved, contact Epson support. ❏ To prevent the print head from drying out, do not unplug the printer while the power is on.

  • Page 53: Checking And Cleaning The Print Head - Windows

    User's Guide Maintaining the Printer 5. Hold the button down for three seconds until the power light starts flashing. Print head cleaning starts. 6. When the power light stops flashing, print a nozzle check pattern again. Repeat cleaning and printing the pattern until all lines are printed completely.

  • Page 54: Replacing Ink Inside The Ink Tubes - Windows

    ❏ This feature effects the service life of the ink pad. Ink pad reaches its capacity earlier by running this feature. Contact Epson or an authorised Epson service provider to request replacement before the end of its service life. It is not a user-serviceable part.

  • Page 55: Aligning The Print Head - Mac Os X

    Note: If you have a paper feed problem and if you have a cleaning sheet that came with Epson genuine paper, you may be able to solve the paper feed problem by using the cleaning sheet instead of using A4-size plain paper. When using the cleaning sheet, load the sheet in the printer following the instructions that came with the sheet.

  • Page 56: Cleaning The Scanner Glass

    User's Guide Maintaining the Printer “Copying Basics” on page 39 & Cleaning the Scanner Glass When the copies or scanned images are smeared or scuffed, clean the scanner glass. Important: Never use alcohol or thinner to clean the printer. These chemicals can damage the printer. 1.

  • Page 57: Checking The Total Number Of Pages Fed Through The Printer - Windows

    User's Guide Maintaining the Printer 3. Turn the printer on while holding the button down, and then release the buttons when the power light flashes. Related Information “Loading Paper in the Rear Paper Feed” on page 17 & Checking the Total Number of Pages Fed Through the Printer - Windows 1.

  • Page 58: Saving Power - Mac Os X

    User's Guide Maintaining the Printer Related Information “Windows Printer Driver” on page 59 & Saving Power - Mac OS X 1. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. 2.

  • Page 59: Software Information

    User's Guide Software Information Software Information This section introduces software products available for your printer from the supplied CD. Windows Printer Driver The printer driver controls the printer according to the commands from an application. Making settings on the printer driver provides the best printing results. You can also check the status of the printer or keep it in top operating condition using the printer driver utility.

  • Page 60: Guide To Windows Printer Driver

    User's Guide Software Information Note: If the printer icon is not displayed on the task bar, access the printer driver window, click Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. Starting the utility Access the printer driver window.
  • Page 61 User's Guide Software Information More Options Tab You can select additional layout and printing options such as changing the size of a printout or making color corrections.

  • Page 62: Making Operation Settings For The Windows Printer Driver

    Software Information Maintenance Tab You can run maintenance features such as nozzle check and print head cleaning, and by starting EPSON Status Monitor 3, you can check printer status and error information. Making Operation Settings for the Windows Printer Driver You can make settings such as enabling EPSON Status Monitor 3.

  • Page 63: Guide To Mac Os X Printer Driver

    You can reduce or enlarge the size of the print job to automatically fit the paper size you loaded. Color Matching You can adjust the colors. Color Options When you select EPSON Color Controls from the Color Matching menu, you can select a color correction method.

  • Page 64: Making Operation Settings For The Mac Os X Printer Driver

    Software Information Note: On Mac OS X v10.8.x or later, if Print Settings menu is not displayed, Epson printer driver has not been installed correctly. Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), remove the printer, and then add the printer again.

  • Page 65: Epson Scan 2 (Scanner Driver)

    Enter the application name in the search charm, and then select the displayed icon. ❏ Windows 7/Windows Vista/Windows XP Click the start button, and then select All Programs or Programs > EPSON > Epson Scan 2> Epson Scan 2. Starting on Mac OS X Note: Epson Scan 2 does not support the Mac OS X fast user switching feature.

  • Page 66: Epson Easy Photo Print

    Epson Easy Photo Print Epson Easy Photo Print is an application that allows you to easily print photos with various layouts. You can preview the photo image and adjust the images or position. You can also print photos with a frame. See the application's help for details.

  • Page 67: Epson Software Updater

    Click the start button, and then select All Programs (or Programs) > Epson Software > EPSON Software Updater. Note: You can also start EPSON Software Updater by clicking the printer icon on the task bar on the desktop, and then selecting Software Update. Starting on Mac OS X Select Go >...

  • Page 68: Uninstalling Applications - Mac Os X

    6. Select the application you want to uninstall, and then click Uninstall. Important: The Uninstaller removes all drivers for Epson inkjet printers on the computer. If you use multiple Epson inkjet printers and you only want to delete some drivers, delete all of them first, and then install the necessary printer driver again.

  • Page 69: Installing Applications

    Do not turn off the computer or the printer while updating. Note: If you cannot find the application you want to update in the list, you cannot update using the EPSON Software Updater. Check for the latest versions of the applications from your local Epson website.
  • Page 70 User's Guide Software Information Related Information “EPSON Software Updater” on page 67 &...

  • Page 71: Solving Problems

    The printer has started in recovery mode Follow the steps below to try to update the firmware because the firmware update failed. again. 1. Connect the computer and the printer with a USB cable. 2. Visit your local Epson website for further instructions.

  • Page 72: Checking The Printer Status - Windows

    Monitoring Preferences on the Maintenance tab, and then select Register the shortcut icon to the taskbar. ❏ If EPSON Status Monitor 3 is disabled, click Extended Settings on the Maintenance tab, and then select Enable EPSON Status Monitor 3.

  • Page 73: Removing Jammed Paper From The Rear Paper Feed

    User's Guide Solving Problems Related Information “Checking the Error Indicators on the Printer” on page 71 & Removing Jammed Paper from the Rear Paper Feed Remove the jammed paper. Removing Jammed Paper from Inside the Printer Caution: ❏ Be careful not to trap your hand or fingers when opening or closing the scanner unit. Otherwise you may be injured.
  • Page 74 User's Guide Solving Problems 2. Remove the jammed paper. Important: Do not touch the white flat cable, translucent part, and ink tubes inside the printer. Doing so may cause a malfunction. 3. Close the scanner unit.

  • Page 75: Paper Does Not Feed Correctly

    ❏ Do not load more than the maximum number of sheets specified for the paper. For plain paper, do not load above the line indicated by the triangle symbol on the edge guide. ❏ If you have the cleaning sheet that came with Epson genuine paper, use it to clean the roller inside the printer.

  • Page 76: Power And Control Panel Problems

    User's Guide Solving Problems Related Information “Available Paper and Capacities” on page 16 & Power and Control Panel Problems Power Does Not Turn On ❏ Make sure the power cord is securely plugged in. ❏ Hold down the button for a little longer. Power Does Not Turn Off Hold down the button for a little longer.

  • Page 77: Printout Problems

    User's Guide Solving Problems “Canceling Printing” on page 38 & Printout Problems Printout is Scuffed or Color is Missing ❏ If you have not used the printer for a long time, the print head nozzles may be clogged and ink drops may not be discharged.

  • Page 78: Colored Banding Appears At Intervals Of Approximately 2.5 Cm

    User's Guide Solving Problems Colored Banding Appears at Intervals of Approximately 2.5 cm ❏ Select the appropriate paper type setting for the type of paper loaded in the printer. ❏ Align the print head. ❏ When printing on plain paper, print using a higher quality setting. Related Information “List of Paper Types”...

  • Page 79: Print Quality Is Poor

    Epson paper. ❏ Try to use genuine Epson ink bottles. This product is designed to adjust colors based on the use of genuine Epson ink bottles. The use of non-genuine ink bottles may cause print quality to decline.

  • Page 80: Paper Is Smeared Or Scuffed

    & Images or Photos are Printed in Unexpected Colors When printing from the Windows printer driver, the Epson auto photo adjustment setting is applied by default depending on the paper type. Try change the setting. On the More Options tab, select Custom in Color Correction, and then click Advanced. Change the Scene Correction setting from Auto Correct to any other option.

  • Page 81: Colors Differ From What You See On The Display

    User's Guide Solving Problems Related Information “Adjusting the Print Color” on page 36 & Colors Differ from What You See on the Display ❏ Display devices such as computer screens have their own display properties. If the display is unbalanced, the image are not displayed with proper brightness and colors.

  • Page 82: The Printed Image Is Inverted

    User's Guide Solving Problems The Printed Image Is Inverted Clear any mirror image settings in the printer driver or the application. ❏ Windows Clear Mirror Image on the printer driver's More Options tab. ❏ Mac OS X Clear Mirror Image from the print dialog's Print Settings menu. Mosaic-Like Patterns in the Prints When printing images or photos, print using high-resolution data.

  • Page 83: Other Printing Problems

    ❏ If you are using a USB hub, try to connect the printer directly to the computer. ❏ Make sure you select the correct printer (scanner) if a scanner list is displayed when you start Epson Scan 2. ❏ Make sure that the correct printer (scanner) is selected on Epson Scan 2.

  • Page 84: Cannot Start Scanning When Using The Control Panel

    ❏ In Windows, make sure the printer (scanner) is displayed in Scanner and Camera. The printer (scanner) should be displayed as "EPSON XXXXX (printer name)". If the printer (scanner) is not displayed, uninstall and then re-install Epson Scan 2. See the following to access Scanner and Camera.

  • Page 85: The Image Quality Is Rough

    & The Image Quality Is Rough ❏ Set the Mode in Epson Scan 2 according to the original you want to scan. Scan using the settings for documents in Document Mode, and the settings for photos in Photo Mode. ❏ In Epson Scan 2, adjust the image using items on the Advanced Settings tab, and then scan.

  • Page 86: Moiré Patterns (Web-Like Shadows) Appear

    Moiré Patterns (Web-Like Shadows) Appear If the original is a printed document, moiré patterns (web-like shadows) may appear in the scanned image. ❏ On the Advanced Settings tab in Epson Scan 2, set Descreening. ❏ Change the resolution, and then scan again.

  • Page 87: Text Is Not Recognized Correctly When Saving As A Searchable Pdf

    ❏ Originals with creases or wrinkles ❏ In Document Mode in Epson Scan 2, when Image Type on the Main Settings tab is set to Black & White, adjust Threshold on the Advanced Settings tab. When you increase the Threshold, black becomes stronger.

  • Page 88: Other Scanning Problems

    & Scanning Stops when Scanning to PDF/Multi-TIFF ❏ When scanning using Epson Scan 2, you can continuously scan up to 999 pages in PDF format and up to 200 pages in Multi-TIFF format. ❏ When scanning large volumes, we recommend scanning in grayscale.

  • Page 89: Application Is Blocked By A Firewall (For Windows Only)

    User's Guide Solving Problems ❏ Mac OS X printer driver Select System Preferences from the menu > Printers & Scanners (or Print & Scan, Print & Fax), and then select the printer. Click Options & Supplies > Options (or Driver). Select On as the Quiet Mode setting. Application Is Blocked by a Firewall (for Windows Only) Add the application to the Windows Firewall allowed program in security settings on the Control Panel.

  • Page 90: Appendix

    User's Guide Appendix Appendix Technical Specifications Printer Specifications Print Head Nozzle Placement Black ink nozzles: 180 Color ink nozzles: 59 for each color Weight of Paper Plain Paper 64 to 90 g/m2(17 to 24lb) Envelopes Envelope #10, DL, C6: 75 to 90 g/m2 (20 to 24 lb) Printable Area Printable Area for Single Sheets Print quality may decline in the shaded areas due to the printer's mechanism.

  • Page 91: Interface Specifications

    User's Guide Appendix Photoelectric Device Maximum Document Size 216×297 mm (8.5×11.7 in.) A4, Letter Resolution 600 dpi (main scan) 1200 dpi (sub scan) Color Depth Color ❏ 48 bits per pixel internal (16 bits per pixel per color internal) ❏ 24 bits per pixel external (8 bits per pixel per color external) Grayscale ❏...

  • Page 92: Environmental Specifications

    User's Guide Appendix Rated Frequency Range 50 to 60 Hz 50 to 60 Hz Rated Current 0.5 to 0.3 A 0.3 A Power Consumption (with USB Con- Standalone copying: Approx. 13 W Standalone copying: Approx. 13 W nection) (ISO/IEC24712) (ISO/IEC24712) Ready mode: Approx.

  • Page 93: Regulatory Information

    User's Guide Appendix ❏ Mac OS X v10.11.x/Mac OS X v10.10.x/Mac OS X v10.9.x/Mac OS X v10.8.x/Mac OS X v10.7.x/Mac OS X v10.6.8 Note: ❏ Mac OS X may not support some applications and features. ❏ The UNIX File System (UFS) for Mac OS X is not supported. Regulatory Information Restrictions on Copying Observe the following restrictions to ensure the responsible and legal use of the printer.
  • Page 94 User's Guide Appendix Important: ❏ When storing or transporting the printer, avoid tilting it, placing it vertically, or turning it upside down; otherwise ink may leak. ❏ When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes.
  • Page 95 User's Guide Appendix 6. Open the scanner unit with the document cover closed. Secure the print head to the case with tape. 7. Close the scanner unit. 8. Prepare to pack the printer as shown below.

  • Page 96: Where To Get Help

    Technical Support Web Site If you need further help, visit the Epson support website shown below. Select your country or region and go to the support section of your local Epson website. The latest drivers, FAQs, manuals, or other downloadables are also available from the site.

  • Page 97: Contacting Epson Support

    Epson support services for assistance. If Epson support for your area is not listed below, contact the dealer where you purchased your product. Epson support will be able to help you much more quickly if you give them the following information: ❏ Product serial number (The serial number label is usually on the back of the product.)
  • Page 98 Contacts for information, support, and services are: Epson Hotline Phone(Ho Chi Minh City): 84-8-823-9239 Phone(Hanoi City): 84-4-3978-4785, 84-4-3978-4775 Epson Service Center 65 Truong Dinh Street, District 1, Hochiminh City, Vietnam. 29 Tue Tinh, Quan Hai Ba Trung, Hanoi City, Vietnam...
  • Page 99 Epson Hotline Phone: 62-1500-766 Fax: 62-21-808-66-799 Our Hotline team can help you with the following over the phone or fax: ❏ Sales enquiries and product information ❏ Technical support Epson Service Center Province Company Name Address Phone E-mail DKI JAKARTA ESS Jakarta MG.
  • Page 100 To obtain technical support as well as other after-sales services, users are welcome to contact Epson Hong Kong Limited. Internet Home Page http://www.epson.com.hk Epson Hong Kong has established a local home page in both Chinese and English on the Internet to provide users with the following information:...
  • Page 101 User's Guide Appendix ❏ Product information ❏ Answers to Frequently Asked Questions (FAQs) ❏ Latest versions of Epson product drivers Technical Support Hotline You can also contact our technical staff at the following telephone and fax numbers: Phone: 852-2827-8911 Fax: 852-2827-4383...
  • Page 102 Accessible 9am to 6pm, Monday through Saturday (Except public holidays) Help for Users in the Philippines To obtain technical support as well as other after sales services, users are welcome to contact the Epson Philippines Corporation at the telephone, fax numbers and e-mail address below: World Wide Web http://www.epson.com.ph...

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