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TeamPoS 3000 XT Installation and Maintenance Manual Fujitsu Transaction Solutions Inc. tries to be sure that the information in this document is correct; however, the company does not accept liability for any errors or omissions. Fujitsu products and services are continually developed, enhanced, and improved, and published information such as this manual may not be up to date.
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TeamPoS 3000 XT Installation and Maintenance Manual Regulatory Information Radio Frequency Interference Requirements – U.S.A. This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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TeamPoS 3000 XT Installation and Maintenance Manual Safety Hazardous Voltage Warning : Disconnect supply before servicing. Advertissement: Couper le courant avant l'entretien. Caution : It is assumed that the user of this manual fully understands and strictly adheres to proper Electrostatic Discharge (ESD) precautions. Failure to adhere to precautions can cause damage to this equipment.
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TeamPoS 3000 XT Installation and Maintenance Manual Table of Contents (continued) Chapter 5 - Installation ....................5-1 5.1. Installing Options ..................... 5-1 5.1.1. Installing the MSR ................5-2 5.1.2. Installing the MSR/Keypad............. 5-5 5.1.3. Installing the 2x20 Display ............. 5-7 5.2.
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TeamPoS 3000 XT Installation and Maintenance Manual Table of Contents (continued) Chapter 9 - BIOS ......................9-1 9.1. Main Menu ....................... 9-2 9.2. Standard CMOS Features ................9-2 9.3. Advanced Bios Features .................. 9-3 9.4. CPU Features ....................9-4 9.5.
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TeamPoS 3000 XT Installation and Maintenance Manual Figures Figure 1-1. TeamPoS 3000 XT Front and Back Views ........... 1-1 Figure 1-2. TeamPoS 3000 XT Control Unit Flow Diagram .......... 1-2 Figure 1-3. Side Panel LEDs and Switch................. 1-3 Figure 3-1. TP3000 XT Dimensions (for units with 12.1” LCD) ........3-2 Figure 3-2.
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TeamPoS 3000 XT Installation and Maintenance Manual Tables Table 1-1. TeamPoS 3000 XT Side Panel Switch and LCDs .......... 1-4 Table 4-1. Power Requirements ..................4-6 Table 7-1. Motherboard Switch and Jumper Settings ............7-7 D90000172...
USB (+24V x 1port) LCD panel USB (+12V x 2ports) Inverter USB (+12V for LCD) LCD I/F LVDS Touch panel controller Speaker AMP Line-out / Mic-in PSU FAN Power Power Supply Unit Control Figure 1-2. TeamPoS 3000 XT Control Unit Flow Diagram D900000172...
TeamPoS 3000 XT Installation and Maintenance Manual Side Panel LEDs and Switch LEDs and the power switch are located on the left side of the LCD. The Port Switch is on the I/O panel described in Chapter 7. The following photo and table show the...
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TeamPoS 3000 XT Installation and Maintenance Manual Table 1-1. TeamPoS 3000 XT Side Panel Switch and LCDs Name Mounting Position Remark Symbols Switch/LED Color Depending on the BIOS Under drop down setup, the power switch Power Switch window in front panel can be instant off or delayed off.
TeamPoS 3000 XT Installation and Maintenance Manual Intelligent PINs (Product Identification Numbers) Depending on the application requirements, a large variety of configurations are possible. Intelligent PIN Configuration options are shown below. 1st Digit 2nd Digit 3rd Digit Chassis Motherboard M Kiosk 12.1” Resistive/Black M OPN TP3K Motherboard/SHE 1.3 Celeron M...
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TeamPoS 3000 XT Installation and Maintenance Manual Specifications Chapter 2 - This chapter lists electrical, environmental, and regulatory compliance specifications for the TeamPoS 3000 XT. Electrical Specifications Power Voltage 100-240 VAC requirements Frequency 50/60Hz FCC Class-A/ 15KV ESD, conforms to CISPR24...
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Chapter 3 - Dimensions This section shows the dimensions of the TeamPoS 3000 XT. Note: All dimensions are expressed as mm (inches). The TeamPoS 3000 XT is available with a 12.1 or 15” LCD, and in black only. Physical 12.1” LCD 15”...
TeamPoS 3000 XT Installation and Maintenance Manual 30.5 cm (12 in) 40.9 cm (16.1 in) 29.2 cm (11.5 in) Figure 3-1. TP3000 XT Dimensions (for units with 12.1” LCD) 36.2 cm (14.25 in) 43.2 cm (17 in) 29.2 cm (11.5 in) Figure 3-2.
TeamPoS 3000 XT Installation and Maintenance Manual Displays The LCD is an integral part of the TP3000 XT and cannot be upgraded in the field. Both the 12.1 and the 15” LCDs are available as non-touch, 5-wire resistive. The 15” LCD is also available with infrared touch.
TeamPoS 3000 XT Installation and Maintenance Manual Other Options Options include a 3-track MSR and a 5x8 keypad/MSR. 3.2.1 Three-Track MSR (option) An optional 3-track magnetic stripe reader can be mounted to the right side of the display. It adds 508 mm (two inches) to the width of the LCD. Installation instructions are included in Chapter 5.
TeamPoS 3000 XT Installation and Maintenance Manual 3.2.2 Keypad/MSR (option) An optional 5x8 magnetic strip reader and keypad combination can be attached to the LCD. Installation instructions are included in Chapter 5. 128 (5”) Figure 3-7. MSR and Keypad added to LCD...
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TeamPoS 3000 XT Installation and Maintenance Manual Chapter 4 - Site Preparation This chapter provides the following pre-installation details for the TeamPoS 3000 XT: • Shipment inspection and return • Anti-static protection • Electrical supply requirements • Mains power cables •...
If any damage is detected, both the recipient and the carrier are responsible for reporting the damage. Follow all applicable policies and procedures for notifying the carrier, management, and Fujitsu Transaction Solutions of the damage, and for filing damage claims.
Determining Power Requirements This section provides the electrical supply data and main power cable information to prepare a site for the installation of the TeamPoS 3000 XT terminal. This product is also designed for IT power systems with phase-to-phase voltage of up to 240V.
If voltage surges caused by lightning are likely to occur, install an arrester. 4. Fujitsu-supplied cables should be used to connect the system to the power supply outlet but where this is not possible, the minimum requirement for...
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TeamPoS 3000 XT Installation and Maintenance Manual For pluggable equipment, the supply plug shall be connected as follows: Black or Brown Live (Hot) White or Blue Neutral Green or Yellow Ground/Earth To the User: • DO read the operating instructions carefully before you attempt to use this equipment.
4.8.1. Terminals at 100-240 Volts Table 4-1 details the power requirements for the TeamPoS 3000 XT control unit. Table 4-1. Power Requirements Property Value or Description...
Installation and Maintenance Manual 4.8.2. Mains Power Cables The mains power cables for the TeamPoS 3000 XT terminals are terminated with a plug suitable for the ordering country. Caution: The power supply cord is used as the main disconnect device. Ensure that the socket-outlet is located/installed near the equipment and is easily accessible.
TeamPoS 3000 XT Installation and Maintenance Manual Additional labels can be viewed when the LCD is tilted backwards to expose the power supply. Figure 4-2. Label on Front of Power Supply Additional labels are located on the power supply and are visible when the access panels are removed.
TeamPoS 3000 XT Installation and Maintenance Manual Figure 4-4. Label on Right Side of Power Supply Figure 4-5. Label on Motherboard Figure 4-6. Label on PC Shield D900000172...
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AC outlet anytime the panels are removed. Be sure to observe all ESD precautions and power OFF procedures. The TeamPoS 3000 XT ships completely assembled (with the exception of options). The following tasks are required for installing the unit: •...
TeamPoS 3000 XT Installation and Maintenance Manual 5.1.1. Installing the MSR Figure 5-1. TP3000 XT with MSR To install the MSR: 1. Be sure power is disconnected from the unit. Remove right side panel 2. Gently press in and up on the arrow icon on the right side panel to remove it.
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TeamPoS 3000 XT Installation and Maintenance Manual Mounting edge latch 3. Remove the back cover by pushing in on the latch at the bottom and long edge, then lift off the back cover. Bottom edge latches Connect plug to MSR board 4.
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TeamPoS 3000 XT Installation and Maintenance Manual Cover 6. Snap the MSR cover into place. Align the top and outer edges first, then ease the tabs at the lower edge inside the shell until they snap into the notches. D900000172...
TeamPoS 3000 XT Installation and Maintenance Manual 5.1.2. Installing the MSR/Keypad Figure 5-2. TP3000 XT with MSR/Keypad To install the MSR/keypad: 1. Be sure power is disconnected from the unit. Remove right side panel 2. Remove the right side panel from the LCD by sliding it off.
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TeamPoS 3000 XT Installation and Maintenance Manual Mounting edge latch 3. Remove the back cover by pushing in on the latches at the bottom and long edge, then lift off the back cover. Bottom edge latches Connect plug 4. Connect the plug to the MCR-keypad.
TeamPoS 3000 XT Installation and Maintenance Manual 5.1.3. Installing the 2x20 Display The 2x20 display is mounted to the top of the power supply. Figure 5-3. TP3000 XT with 2x20 Display To install the 2x20 display: 1. Be sure power is disconnected from the unit.
10. Replace the chassis cover plate. 11. When all peripherals and options have been installed, connect the power cord. 5.2. Installing Peripherals The TeamPoS 3000 XT features an interface panel (see Figure 5-6) where peripherals may be connected. It includes the following connectors: • VGA •...
TeamPoS 3000 XT Installation and Maintenance Manual 5.3. Connecting Peripherals Peripherals are connected at the interface panel which is located behind a locked panel. Before connecting peripherals, be sure you have the key to unlock the panel. Keylock Figure 5-4. Keylock Location To connect peripherals: 1.
TeamPoS 3000 XT Installation and Maintenance Manual 3. Connect peripherals to the appropriate connector. See Figure 5-6. 4. Route wires through the cable clamps. 5. Turn the Port switch to the ON position. 6. Close the cover plate and lock it.
TeamPoS 3000 XT Installation and Maintenance Manual 5.4. Connecting Power To connect power to the unit: 1. Remove the cover from the left side of the power supply by inserting the special tool between the cover and the housing and pressing toward the edge of the housing to release the tabs.
TeamPoS 3000 XT Installation and Maintenance Manual 2. Plug the power cord into the socket and replace the power supply cover. Power cord connection Figure 5-9. Power Supply Panel 5-12 D900000172...
TeamPoS 3000XT Installation and Maintenance Manual Chapter 6 - General Operations Note: The procedures in this chapter are intended for store personnel. The procedures in preceding and succeeding chapters are for authorized service personnel only. System Operations This section contains general and periodic care and maintenance, and power ON and OFF procedures for the TeamPoS terminals.
TeamPoS 3000XT Installation and Maintenance Manual 6. Make sure all cable connectors are securely installed on the terminal and peripherals to prevent the cables from being accidentally pulled off. Disconnecting and connecting cables (except USB cables) to the terminal while the power is on could cause damage to the terminal and its peripherals.
TeamPoS 3000XT Installation and Maintenance Manual 6.1.3 Powering ON Make sure all peripherals are securely connected to the control unit. Make sure the power cord is plugged into the power source. Press the power switch on the side of the unit. Confirm the power/battery status LED is ON and not blinking, indicating the successful completion of power-up diagnostics.
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To avoid damage to the control unit and peripherals, when connecting and disconnecting RS232 peripherals, turn power OFF with the Port switch, the TeamPoS 3000 XT power switch on the left side of the unit or by disconnecting AC power.
TeamPoS 3000 MAINTENANCE MANUAL 7.2.1. Powering On 1. Make sure all peripherals are securely connected to the control unit. 2. Make sure the power cord is plugged into the power source. 3. Lift the plastic switch cover at the left side of the control unit. 4.
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TeamPoS 3000 XT Installation and Maintenance Manual • Replacing the CPU • Replacing the chassis or CPU fan. D900000172...
TeamPoS 3000 XT Installation and Maintenance Manual 7.3.1. Replacing the Motherboard Caution: Be sure to observe all ESD precautions and power off procedures. To replace the motherboard: 1. Remove the AC cord from the back of the terminal. 2. Remove the top cover. See Figure 7-1.
TeamPoS 3000 XT Installation and Maintenance Manual Release lever Hard drive power cable ATA hard drive data cable Figure 7-2. White Release Lever 6. If you are replacing the motherboard, be sure that the jumpers are set identically to the board you removed.
7.3.2. Changing Motherboard Settings Figure 7-4 and Table 7-1 show the TeamPoS 3000 XT motherboard with the position of the jumper settings. Explanation and default settings (bold) are provided on the following pages. When installing or exchanging the motherboard, be sure the settings are adjusted accordingly.
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TeamPoS 3000 XT Installation and Maintenance Manual Table 7-1. Motherboard Switch and Jumper Settings Default Pin# Function Setting Video source selection of 1st display DVI Interface (for M/M) LVDS Interface (for KIOSK) VCCA voltage selection VCCA is 1.3V for PentiumM and CeleronM with FSB 400MHz Not used.
TeamPoS 3000 XT Installation and Maintenance Manual 7.3.3. Replacing the CPU Caution: Be sure to observe all ESD precautions and power off procedures. To replace the CPU: 1. Remove the AC cord from the back of the terminal. 2. Remove the motherboard as described in section 7.3.1, steps 1 – 6.
TeamPoS 3000 XT Installation and Maintenance Manual 5. Remove the heatsink and its retaining bracket which is on the back of the motherboard. Figure 7-6. CPU Heatsink and Retaining Bracket Remove the CPU by turning the retaining screw 1/2 turn counterclockwise.
TeamPoS 3000 XT Installation and Maintenance Manual 7.3.4. Replacing the Motherboard Fan To replace the fan on the motherboard: 1. Remove the AC cord from the back of the terminal. 2. Remove the motherboard as described in section 7.3.1, steps 1 – 6.
Adding or Replacing Memory Caution: Be sure to observe all ESD precautions and power off procedures. The TeamPoS 3000 XT has two memory sockets (slots) and can use 256MB, 512MB or 1GB memory in combination. To add or replace memory: 1.
TeamPoS 3000 XT Installation and Maintenance Manual 7.3.6. Replacing the Hard Drive Caution: Be sure to observe all ESD precautions and power off procedures. To replace the hard drive: 1. Remove the AC cord from the back of the Disconnect two terminal.
TeamPoS 3000 XT Installation and Maintenance Manual 7.3.7. Replacing the Power Supply To replace the power supply: 1. Remove the AC cord from the back of the terminal. Slide back cover up to remove it 2. Remove the back cover by sliding it up.
TeamPoS 3000 XT Installation and Maintenance Manual 4. Remove the three screws that retain the back panel. Remove the screws that secure one of the brackets using a Philips head screwdriver. The panel will fold down and the power supply will slide out.
TeamPos 3000XT Installation and Maintenance Manual Chapter 8 - Troubleshooting Power cannot be turned on or the unit powers off after a few minutes. The power LED next to the power switch does not light up. NOTE: Assume Windows operating system and OPOS/JavaPOS. Check item Judgment Action...
TeamPos 3000XT Installation and Maintenance Manual System will not boot up (The system fails to start up even though the power is turned on) Check item Judgment Action Go to No.2., or go to LCD Is data displayed on the monitor troubleshooting section if display during Power On Self Test goes blank after POST.
TeamPos 3000XT Installation and Maintenance Manual Display/LCD shows correctly during Power On Self Test (POST), but fails when the Operating System (OS) starts Check item Judgment Action Display drivers wrong or not installed properly – Go to Device Mgr and update all display adapters Does the display show properly if while in safe mode by right terminal is booted up in “Safe...
TeamPos 3000XT Installation and Maintenance Manual Display/LCD is blank at all times Check item Judgment Action Go to No. 2. Is there power to the terminal and Go to the Power Cannot Be Turned other peripherals? On in troubleshooting section. Is display correct after adjusting End.
TeamPos 3000XT Installation and Maintenance Manual Deletion of date, time and disk setup data when turning off power Check item Judgment Action Is the voltage of the lithium battery on Go to No.2. the motherboard normal? Change the motherboard. Is the “Clear CMOS” jumper on the Go to No.
TeamPos 3000XT Installation and Maintenance Manual Customer display errors Note: the customer display is an optional peripheral device. Check item Judgment Action Is the cable connected correctly? Go to No.2. Connect the cable correctly. When you turn on the power, is the VFD Go to No.
TeamPos 3000XT Installation and Maintenance Manual Operation errors of other peripheral devices Check item Judgment Action Go to No. 2. Is the cable connected correctly? Connect the cable correctly. Does WINCLD operate properly with Check the program. this peripheral? Go to No. 3. Can the system be activated after End.
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TeamPoS 3000XT terminal. The BIOS level is expected to change throughout the life of the terminal and therefore these readings may not necessarily reflect later versions of the BIOS. The latest BIOS version can be obtained from Fujitsu’s FTP site at ftp://ftp.ftxs.fujitsu.com/POS/POSsustaining/Retail/TeamPOS...
TeamPos 3000XT Installation and Maintenance Manual Main Menu Phoenix – AwardBIOS CMOS Setup Utility Standard CMOS Features Hardware Monitoring Advanced BIOS Features Event Log Advanced Chipset Features Others Integrated Peripherals Load Optimized Defaults Power Management Setup Set Supervisor/User Password PnP/PCI Configurations Save &...
TeamPos 3000XT Installation and Maintenance Manual Advanced Bios Features Phoenix – AwardBIOS CMOS Setup Utility Advanced BIOS Features CPU Feature [Press Enter] Item Help Hard Disk Booth Priority [Press Enter] Quick Boot [Enabled] Menu Level Quiet Boot [Disabled] Wait for F1 if error [Enabled] Information or instructions will Hit F2 Message Display [Enabled]...
TeamPos 3000XT Installation and Maintenance Manual CPU Features Phoenix – AwardBIOS CMOS Setup Utility CPU Features Manufacturer Intel Item Help CPU Type Celeron M Mobile CPU Frequency 1300 MHz Menu Level FSB Speed 400 MHz Information or instructions will Cache L1 32KB appear here...
TeamPos 3000XT Installation and Maintenance Manual Advanced Chipset Features Phoenix – AwardBIOS CMOS Setup Utility Advanced Chipset Features Item Help DRAM Timing Selectable [By SPD] CAS Latency Time Menu Level Active to Precharge Delay DRAM RAS# to CAS# Delay 3 Information or instructions will DRAM RAS# Precharge appear...
TeamPos 3000XT Installation and Maintenance Manual USB Configuration Phoenix – AwardBIOS CMOS Setup Utility USB Configuration Item Help NEC USB Configuration: None Menu Level ICH4 USB Configuration: USB Beep Message [Disabled] Information or instructions will Emulation Type Auto appear here each Device List Ex: selection.
TeamPos 3000XT Installation and Maintenance Manual 9.10 Onboard Device Phoenix – AwardBIOS CMOS Setup Utility Onboard Device Item Help USB Controller [Enabled] USB 2.0 Controller [Enabled] Menu Level Legacy USB Support Enabled AC97 Audio [Auto] Information or instructions will Init Display First [Onboard/AGP] appear here...
TeamPos 3000XT Installation and Maintenance Manual 9.12 Power Management Setup Phoenix – AwardBIOS CMOS Setup Utility Power Management Setup Item Help ACPI Function [Enabled] ACPI Suspend Type [S1&S3] Menu Level Run VGABIOS if S3 Resume [Auto] Power Management [User Define] Information or instructions will Video Off Method [DPMS]...
TeamPos 3000XT Installation and Maintenance Manual 9.14 Frequency/Voltage Control Phoenix – AwardBIOS CMOS Setup Utility Frequency/Voltage Control Item Help Auto Detect PCI Clk [Enabled] Spread Spectrum [Enabled] Menu Level CPU Clock [100MHz] Information or instructions will appear here each selection. : Move Enter : Select +/-/PU/PD : Value...
TeamPos 3000XT Installation and Maintenance Manual 9.15 Hardware Monitoring Phoenix – AwardBIOS CMOS Setup Utility Hardware Monitoring Item Help Hardware Monitoring [Enabled] Menu Level CPU Temperature 36° C CPU Temp Warning Action [Shutdown] Information or instructions will CPU Temp for Warning [90°C/194°F] appear here...
TeamPos 3000XT Installation and Maintenance Manual 9.18 System Information Phoenix – AwardBIOS CMOS Setup Utility System Information Item Help Bios Version 6.00 PG Product Name Aurora Menu Level Build Date 2006/04/28 BIOS ID Information or instructions will appear here each Processor Type Celeron-M mobile CPU selection.
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TeamPoS 3000XT Installation and Maintenance Manual Chapter 10 - Spare and Upgrade Parts List 6500 6501 6510 6521 6531 CABLES CABLE(12LCD) KD02906-0831 CABLE(15LCD) KD02906-0841 CABLE(BATT) KD02906-1701 CABLE(DKG-I/F) KD02906-0821 CABLE(EX-PSU) KD02906-0851 CABLE(OP1) KD02906-0801 CABLE(OP2) KD02906-0811 LABELS PL LABEL KD91313-0842 B/B LABEL KD91314-085X FRAME AND COVERS PC FRAME ASY...
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TeamPoS 3000XT Installation and Maintenance Manual FRAME AND COVERS PWR COVER KD30277-Y715 PWR PANEL KD30277-Y716 LENS KD30277-Y717 CABLE COVER KD30277-Y718 FRONT COVER KD30277-Y719 BOTTOM COVER KD30277-Y760 LOW COVER KD30277-Y761 TOP COVER KD30277-Y762 SIDE COVER KD30277-Y763 TILT COVER KD30277-Y764 POLE DUMMY KD30277-Y766 BATT COVER KD30277-Y768...
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TeamPoS 3000XT Installation and Maintenance Manual RAILS, CLAMPS, SCREWS GUIDE RAIL L0KD30277-0950 SLIDE CLAMP L0KD30277-0951 SCREW F6-SSA3-06121 SCREW F6-SW2N3-05121 SCREW F6-SW2N3-06121 SCREW F6-SW2N3-08121 SCREW F6-SW2N3-10121 SCREW F6-SW2N3-14121 SCREW F6-SW2N4-10121 LOCK SCREW L0CA52223-1014 LCDS 12LCD SET L0KD02907-6600 12LCD SET L0KD02907-6601 15LCD SET L0KD02907-6610 15LCD SET L0KD02907-6621...
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TeamPoS 3000XT Installation and Maintenance Manual MISC 2 CEILING CUSHION KD30277-Y758 CUSHION KD32001-Y676 NET A KD30277-Y751 NET B KD30277-Y752 HINGE L0KD30277-0911 CABLE CLAMP L0KD30277-0953 CYLINDER LOCK L0KD30277-0952 FOOT RUBBER KD30277-Y671 CT-570F- ACETATE TAPE TERAOKA Tool KD30277-Y759 Motherboard OPN TP3K Motherboard/SHE KD02906-1011 11000021 Includes plate...