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Introduction

This machine is intended to be used by residential
homeowners. It is designed primarily for removing
snow from paved surfaces, such as driveways and
sidewalks, and other surfaces for traffic on residential
or commercial properties. It is not designed for
removing materials other than snow. Using this
product for purposes other than its intended use could
prove dangerous to you and bystanders.
Read this information carefully to learn how to operate
and maintain your product properly and to avoid
injury and product damage. You are responsible for
operating the product properly and safely.
Visit www.Toro.com for product safety and operation
training materials, accessory information, help finding
a dealer, or to register your product.
Whenever you need service, genuine Toro parts, or
additional information, contact an Authorized Service
Dealer or Toro Customer Service and have the model
and serial numbers of your product ready.
identifies the location of the model and serial numbers
on the machine. Write the numbers in the space
provided.
Important:
With your mobile device, you can
scan the QR code on the serial number decal (if
equipped) to access warranty, parts, and other
product information.
1. Model and serial number location
Model No.
Serial No.
© 2020—The Toro® Company
8111 Lyndale Avenue South
Bloomington, MN 55420
CV
Power Max
®
Heavy Duty 828 OAE Snowthrower
Model No. 38838—Serial No. 400000000 and Up
Figure 1
Figure 1
Register at www.Toro.com.
This manual identifies potential hazards and has
safety messages identified by the safety-alert symbol
(Figure
2), which signals a hazard that may cause
serious injury or death if you do not follow the
recommended precautions.
This manual uses 2 words to highlight information.
Important calls attention to special mechanical
information and Note emphasizes general information
worthy of special attention.
Important:
If you are using this machine above
1500 m (5,000 ft) for a continuous period, ensure
that the High Altitude Kit has been installed
so that the engine meets CARB/EPA emission
regulations. The High Altitude Kit increases
engine performance while preventing spark-plug
fouling, hard starting, and increased emissions.
Once you have installed the kit, attach the
high-altitude label next to the serial decal on the
machine. Contact any Authorized Toro Service
Dealer to obtain the proper High Altitude Kit and
high-altitude label for your machine. To locate
a dealer convenient to you, access our website
at www.Toro.com or contact our Toro Customer
Care Department at the number(s) listed in your
Emission Control Warranty Statement. Remove
the kit from the engine and restore the engine to
its original factory configuration when running the
engine under 1500 m (5,000 ft). Do not operate an
engine that has been converted for high-altitude
use at lower altitudes; otherwise, you could
overheat and damage the engine.
g296245
If you are unsure whether or not your machine has
been converted for high-altitude use, look for the
following label
Original Instructions (EN)
Form No. 3439-729 Rev A
Operator's Manual
Figure 2
Safety-alert symbol
(Figure
3).
All Rights Reserved *3439-729* A
Printed in the USA
g000502

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Table of Contents
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Summary of Contents for Toro Power Max Heavy Duty 828 OAE

  • Page 1: Introduction

    1500 m (5,000 ft) for a continuous period, ensure additional information, contact an Authorized Service that the High Altitude Kit has been installed Dealer or Toro Customer Service and have the model so that the engine meets CARB/EPA emission and serial numbers of your product ready.
  • Page 2: Table Of Contents

    Operating the Auger/Impeller Drive....13 Operating the Quick Stick®....... 14 Clearing a Clogged Discharge Chute ....14 Operating Tips ..........15 After Operation ............ 15 After Operation Safety ........15 Preventing Freeze-up after Use ......15 decal127-9363 Maintenance ............16 Figure 3 Recommended Maintenance Schedule(s) ...
  • Page 3: Figure

    Safety how to use it, knows how to shut off the engine quickly, and understands the warnings. • Shut off the engine whenever you leave the This machine has been designed in accordance with operating position for any reason. ANSI/OPEI B71.3 specifications. •...
  • Page 4 decal133-8061 133-8061 Order Part No. 144-0333 decal121-6847 121-6847 1. Cutting/dismemberment hazard of the fingers or hand, impeller—do not place your hand in the chute; shut off the engine before using the tool to clear the chute. decal144-0326 144-0326 1. Fast 3.
  • Page 5: Setup

    Setup Unfolding the Upper Handle No Parts Required Procedure g295225 Installing the Traction-Control Linkage No Parts Required Procedure g263628...
  • Page 6: Installing The Chute-Control Rod

    Installing the Chute-Control Rod No Parts Required Procedure g252615 Installing the Snow-Cleanout Tool No Parts Required Procedure g257329...
  • Page 7: Checking The Engine-Oil Level

    Checking the Engine-Oil Checking the Skids and Level Scraper No Parts Required No Parts Required Procedure Procedure Refer to Checking and Adjusting the Skids and Note: Your machine comes with oil in the engine Scraper (page 17). crankcase. Before starting the engine, check the oil level and add oil if necessary.
  • Page 8: Product Overview

    Product Overview The machine should move rearward. If the machine does not move or moves forward, complete the following: Release the traction lever and shut off the engine. Disconnect the trunnion from the speed-selector lever. Turn the trunnion downward (clockwise) on the speed-control rod.
  • Page 9: Specifications

    Contact footwear; and hearing protection. Tie back long your Authorized Service Dealer or authorized Toro hair, secure loose clothing, and do not wear loose distributor or go to www.Toro.com for a list of all jewelry. approved attachments and accessories. •...
  • Page 10: Filling The Fuel Tank

    Filling the Fuel Tank • Exercise caution to avoid slipping or falling, especially when operating the machine in reverse. Type Unleaded gasoline • Always be sure of your footing, and keep a firm hold on the handles. Walk; never run. Minimum octane rating 87 (US) or 91 (research octane;...
  • Page 11: Starting The Engine

    Starting the Engine Using Electric Start Note: To use the electric starter (electric-start models only), connect a power cord to the plug-in first and then to a power outlet. Use only a UL-listed, 16-gauge extension cord recommended for outdoor use that is not longer than 15 m (50 ft).
  • Page 12: Shutting Off The Engine

    Using Recoil Start g322956 Figure 15 Shutting Off the Engine Important: Wait for all moving parts to stop before leaving the operating position. g252411 Figure 16...
  • Page 13: Operating The Traction Drive

    Operating the Traction Drive CAUTION If the traction drive is not properly adjusted, the machine may move in the direction opposite of what you intended, causing injury g322971 and/or property damage. Figure 18 Carefully check the traction drive and adjust it properly, if necessary.
  • Page 14: Operating The Quick Stick

    Operating the Quick Stick® Hold the blue trigger cap down to use the Quick Stick to move the discharge chute and the chute deflector. Release the trigger cap to lock the discharge chute and chute deflector into position (Figure 20). g001016 Figure 22 Clearing a Clogged...
  • Page 15: Operating Tips

    Operating Tips After Operation DANGER After Operation Safety When the machine is in operation, the impeller and auger rotate and can injure or amputate General Safety hands or feet. • Never store the machine with fuel in the fuel • Before adjusting, cleaning, inspecting, tank inside a building where ignition sources are troubleshooting, or repairing the machine, present, such as hot water heaters, space heaters,...
  • Page 16: Maintenance

    • Do not change the governor settings on the engine. Purchase only genuine Toro replacement parts and accessories. Preparing for Maintenance Move the machine to a level surface. Shut off the engine and wait for all moving parts to stop.
  • Page 17: Checking The Engine-Oil Level

    Checking the Engine-Oil Level Service Interval: Before each use or daily—Check the engine-oil level and add oil if necessary. g257528 Checking and Adjusting the Ensure that the scraper is 3 mm (1/8 inch) above and parallel to a level surface. Skids and Scraper Note: If the pavement is cracked, rough, or...
  • Page 18: Checking And Adjusting The Traction Cable

    Checking and Adjusting the Checking and Adjusting the Traction Cable Auger/Impeller Cable Service Interval: After the first 2 hours—Inspect Service Interval: After the first 2 hours—Inspect the the traction cable and adjust it if auger/impeller cable and adjust it if necessary.
  • Page 19: Checking The Auger-Gearbox-Oil Level

    Checking the Auger-Gearbox-Oil Level Service Interval: Yearly—Check the auger-gearbox oil and add oil if necessary. Move the machine to a level surface. Clean the area around the pipe plug and remove the pipe plug from the gearbox (Figure 30). Note: If needed, use pliers to assist in removing the pipe plug.
  • Page 20: Changing The Engine Oil

    Changing the Engine Oil Service Interval: After the first 5 hours—Change the engine oil. Every 50 hours—Change the engine oil. Change the engine oil every 25 operating hours when operating the engine under a heavy load. If possible, run the engine for a few minutes before changing the oil because warm oil flows better and carries more contaminants.
  • Page 21: Lubricating The Hex Shaft

    Replacing the spark plug while the engine is hot can result in burns. Wait until the engine is cool to replace the spark plug. Use a Toro spark plug or equivalent (Champion® RN9YC or NGK BPR6ES). Remove the boot (Figure 36).
  • Page 22: Replacing The Drive Belts

    g001029 Figure 38 1. 0.76 mm (0.030 inch) Install the new spark plug, tighten it firmly, and attach the ignition wire to the spark plug. Note: Ensure that the ignition wire snaps completely into place on the spark plug. Replacing the Drive Belts If the auger/impeller drive belt or the traction-drive belt becomes worn, oil-soaked, or otherwise damaged, have an Authorized Service Dealer replace the belt.
  • Page 23: Replacing The Headlight

    Replacing the Headlight Replace the headlight assembly (Toro part number 138-0670) when needed. Remove the headlight wire from the back of the headlight (A of Figure 39). Remove the bolt and nut holding the headlight assembly onto the headlight bracket and then remove the...
  • Page 24: Removing The Machine From Storage

    Cover the machine and store it in a clean, dry place out of the reach of children. Removing the Machine from Storage Perform the annual maintenance procedures as given in the Recommended Maintenance Schedule; refer to Maintenance (page 16).
  • Page 25: Troubleshooting

    Troubleshooting Problem Possible Cause Corrective Action The electric starter does not turn 1. The power cord is disconnected at the 1. Connect the power cord to the outlet (electric-start models only). outlet or the machine. and/or the machine. 2. The power cord is worn, corroded, or 2.
  • Page 26 6. The auger/impeller drive belt is loose 6. Install and/or adjust the auger/impeller or is off the pulley. drive belt; refer to www.Toro.com for servicing information or take the machine to an Authorized Service Dealer. 7. The auger/impeller drive belt is worn 7.
  • Page 27 While the exposure from Toro products may be negligible or well within the “no significant risk” range, out of an abundance of caution, Toro has elected to provide the Prop 65 warnings. Moreover, if Toro does not provide these warnings, it could be sued by the State of California or by private parties seeking to enforce Prop 65 and subject to substantial penalties.

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