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Troubleshooting the Fan Module
S e n d d o c u m e n t a t i o n c o m m e n t s t o m d s f e e d b a c k - d o c @ c i s c o . c o m .
Repeat
Step 2
If you cannot resolve the problem or if you determine that either a power supply or backplane connector
is faulty, contact your customer service representative (see the
on page
Troubleshooting the Fan Module
To isolate a fan module problem, follow these steps:
Verify that the Fan LED on the fan module is green.
Step 1
If the Fan LED is not on, see the
determine whether the power supply is functioning properly.
Verify that the fan module is not seated in the backplane or has malfunctioned if the Fan LED is red.
Step 2
a.
b.
If the Fan LED is still red, the system detects a fan module failure. Contact your customer service
representative for instructions. (See
Troubleshooting Switching and Services Modules
To isolate a problem with a module in slot 2, follow these steps:
Verify that all Status LEDs are on. If the Status LEDs on the interface module or the slot 2 module are
Step 1
red or off, the module might have shifted out of its slot.
Reseat the module until both ejector levers are at 90 degrees to the rear of the chassis.
Step 2
Tighten the captive installation screws at the left and right of the module front panel.
Step 3
Restart the system.
Step 4
If the Status LED on a module is orange, the module might be busy or disabled. Refer to
http://www.cisco.com/univercd/cc/td/doc/product/sn5000/mds9000/index.htm
9000 Family configuration guides containing information on configuring or enabling the interfaces.
After the system reinitializes the interfaces, the Status LED on the module should be green.
If you cannot resolve a problem with the startup, gather the information listed under the
Customer Service"
under the
Cisco MDS 9216 Switch Hardware Installation Guide
B-4
Step 1
if you have a second (redundant) power supply.
B-5).
Loosen the captive installation screws, remove the fan module, and reinstall it to ensure that the fan
module is seated properly.
Tighten all captive installation screws and then restart the system.
section, and contact your customer support representative for assistance as directed
"Obtaining Technical Assistance"
"Solving Problems at the Component Level" section on page B-2
"Contacting Customer Service" section on page
section in the Preface.
Appendix B
Troubleshooting
"Contacting Customer Service" section
B-5)
for the latest Cisco MDS
"Contacting
to
OL-6985-01
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Table of Contents
Troubleshooting
