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Model shown is KX-TG2711.
Before initial use, see "Getting Started"
on page 8.
Thank you for purchasing a Panasonic product.
Please read these operating instructions before using the unit and save them for
future reference.
Operating Instructions
Digital Cordless Phone
KX-TG2711HK
Model No.
KX-TG2712HK

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Summary of Contents for Panasonic KX-TG2711HK

  • Page 1 Digital Cordless Phone KX-TG2711HK Model No. KX-TG2712HK Model shown is KX-TG2711. Before initial use, see “Getting Started” on page 8. Thank you for purchasing a Panasonic product. Please read these operating instructions before using the unit and save them for future reference.
  • Page 2: Table Of Contents

    Table of Contents Introduction Wall mounting ..........30 Model composition ........3 Index Accessory information ........3 Index............31 Important Information For your safety ..........5 Important safety instructions ......6 For best performance ........6 Other information .........7 Specifications ..........7 Getting Started Setting up .............8 Note when setting up ........9 Controls ............10 Display ............10 Turning the power on/off ......11...
  • Page 3: Introduction

    KX-TG2712 KX-TG2711 KX-TGA277 R Intercom calls and the phonebook copy feature are only available for KX-TG2712. R The suffix (HK) in the following model numbers will be omitted in these instructions: KX-TG2711HK/KX-TG2712HK Accessory information Supplied accessories Quantity Accessory item/Part number...
  • Page 4 Introduction Additional/replacement accessories Please contact your nearest Panasonic dealer for sales information. For enquiry, please call hotline 2313 0666. Accessory item Model number Rechargeable HHR-4MVT or HHR-4MRT batteries Battery type: – Nickel metal hydride (Ni-MH) – 2 x AAA (R03) size for each handset...
  • Page 5: Important Information

    Important Information R Do not allow the AC adaptor or telephone line cord to be excessively pulled, bent or For your safety placed under heavy objects. To prevent severe injury and loss of life/ Operating safeguards property, read this section carefully before using the product to ensure proper and safe R Unplug the product from power outlets operation of your product.
  • Page 6: Important Safety Instructions

    R Do not mix old and new batteries. Base unit location/avoiding noise R Do not open or mutilate the batteries. The base unit and other compatible Panasonic Released electrolyte from the batteries is units use radio waves to communicate with corrosive and may cause burns or injury to each other.
  • Page 7: Other Information

    Important Information than 40 °C. Damp basements should also be avoided. Specifications R The maximum calling distance may be shortened when the product is used in the R Standard: following places: Near obstacles such as DECT (Digital Enhanced Cordless hills, tunnels, underground, near metal Telecommunications), objects such as wire fences, etc.
  • Page 8: Getting Started

    R USE ONLY Ni-MH batteries AAA (R03) size. Connections R Do NOT use Alkaline/Manganese/Ni-Cd batteries. R Use only the supplied Panasonic AC R Confirm correct polarities ( adaptor PNLV226E. R When mounting the unit on a wall, see page 30.
  • Page 9: Note When Setting Up

    R Use the supplied rechargeable batteries. discharged (used) until flashes once For replacement, we recommend using the Panasonic rechargeable batteries noted on every few months. R Actual battery performance depends on page 4, 6. usage and ambient environment.
  • Page 10: Controls

    Getting Started MR/ECON Controls R: Recall/Flash ECO: Eco mode shortcut key Handset N (Off/Power) Microphone Charge contacts Navigator key – MDN, MCN, MFN, or MEN: Scroll through various lists and items. – (Volume: MDN or MCN): Adjust the receiver or speaker volume while talking. –...
  • Page 11: Turning The Power On/Off

    Getting Started Item Meaning Display language Handset is accessing base unit (intercom , paging, changing base unit MbN: “Handset Setup” a M settings, etc.). MbN: “Display Setup” a M Handset is on an outside MbN: “Select Language” a M call. R When flashing slowly: MbN: Select your desired language.
  • Page 12: One Touch Eco Mode

    Getting Started MbN: “Dial Mode” a M MbN: Select the desired setting. a N a M One touch eco mode The MR/ECON button on the handset enables you to activate the eco function with one touch. By activating eco mode, your unit can reduce the base unit transmission power by up to 90 % in standby mode.
  • Page 13: Making/Answering Calls

    Making/Answering Calls When storing a calling card access number and/or PIN in the phonebook, a pause is also Making calls needed (page 15). Example: If you need to dial the line access Lift the handset and dial the phone number “0” when making outside calls with a number.
  • Page 14: Useful Features During A Call

    Making/Answering Calls Temporary handset ringer off For call waiting or Call Waiting Caller ID service users While the handset is ringing for a call, you can turn the ringer off temporarily by pressing To use call waiting or Call Waiting Caller ID, you must first subscribe with your service provider/telephone company.
  • Page 15: Phonebook

    Phonebook R If there is no entry corresponding to Handset phonebook the character you selected, the next entry is displayed. The phonebook allows you to make calls MbN: Scroll through the phonebook if without having to dial manually. You can add necessary.
  • Page 16 Phonebook Enter the handset number you wish to send the phonebook entry to. R When an entry has been copied, “Completed” is displayed. R To continue copying another entry: MbN: “Yes” a M N a MbN: Select the desired entry. a M Copying all entries N a M MbN: “Copy All”...
  • Page 17: Programming

    Programming Programmable settings You can customise the unit by programming the following features using the handset. Scrolling through the display menus Press MCN or MDN to select the desired main menu. a M Press MCN or MDN to select the desired item in sub-menu 1. a M R In some cases, you may need to select from sub-menu 2.
  • Page 18: Special Programming

    Programming Main menu Sub-menu 1 Sub-menu 2 – – Base Unit Setup First Ring <On> Dial Mode – <Tone> – Recall/Flash <400 msec.> *1, *9 – – Privacy Mode <Off> Base Unit PIN – Repeater Mode – <Off> KX-TG2712 If you program these settings using one of the handsets, you do not need to program the same item using another handset.
  • Page 19 To exit the registration mode, press M You can increase the signal range of the base unit by using a DECT repeater. Please use only the Panasonic DECT repeater noted on page 4. Contact your Panasonic dealer for details. Important: R Before registering the repeater to this base unit, you must turn the repeater mode on.
  • Page 20: Caller Id Service

    Caller ID Service Phonebook name display Using Caller ID service When caller information is received and it matches a phone number stored in the Important: phonebook, the stored name in the R This unit is Caller ID compatible. To use phonebook is displayed and logged in the Caller ID features, you must subscribe to a caller list.
  • Page 21 Caller ID Service Erasing caller information MFN ( ) MbN: Select the desired entry. a MbN: “Erase” or “Erase All” a MbN: “Yes” a M N a M Storing caller information to the phonebook MFN ( ) MbN: Select the desired entry. a MbN: “Add Phonebook”...
  • Page 22: Voice Mail Service

    Voice Mail Service Voice mail service Voice mail is an automatic answering service offered by your service provider/telephone company. After you subscribe to this service, your service provider/telephone company’s voice mail system answers calls for you when you are unavailable to answer the phone or when your line is busy.
  • Page 23: Intercom/Locator

    Intercom/Locator Intercom Transferring calls, conference calls Available for: KX-TG2712 Available for: KX-TG2712 Intercom calls can be made between handsets. Outside calls can be transferred or a Note: conference call with an outside party can be made between 2 handsets. R When paging the handset, the paged handset beeps for 1 minute.
  • Page 24: Useful Information

    Useful Information Character entry The dial keys are used to enter characters and numbers. Each dial key has multiple characters assigned to it. The characters that can be entered depend on the character entry mode (page 24). – Press MFN or MEN to move the cursor left or right. –...
  • Page 25 Useful Information Extended 1 character table ( R The following are used for both uppercase and lowercase: Extended 2 character table ( R The following are used for both uppercase and lowercase: Cyrillic character table (...
  • Page 26: Error Messages

    Useful Information Error messages Display message Cause/solution Failed R Phonebook copy failed (page 15). Confirm the other handset (the receiver) is in standby mode and try again. Incomplete R The receiver’s phonebook memory is full. Erase the unwanted phonebook entries from the other handset (the receiver) and try again.
  • Page 27 Useful Information Problem Cause/solution I cannot hear a dial tone. R Make sure that you are using the supplied telephone line cord. Your old telephone line cord may have a different wiring configuration. R The base unit’s AC adaptor or telephone line cord is not connected.
  • Page 28 Useful Information Problem Cause/solution Noise is heard, sound cuts R You are using the handset or base unit in an area with high in and out. electrical interference. Re-position the base unit and use the handset away from sources of interference. R Move closer to the base unit.
  • Page 29 Useful Information Registering a handset to the base unit Handset: MbN: “Handset Setup” a M MbN: “Register H.set” a M Base unit: Press and hold M N for about 5 seconds. (No registration tone) R If all registered handsets start ringing, press M N again to stop, then repeat this step.
  • Page 30: Wall Mounting

    Useful Information Wall mounting Note: R Make sure that the wall and the fixing method are strong enough to support the weight of the unit. R Drive the screws (not supplied) into the wall. n Base unit n Charger 50 mm 25 mm Screws Screws...
  • Page 31: Index

    Index Volume Receiver: 13 Index Ringer (Handset): 13, 17 Speaker: 13 Alarm: 18 Wall mounting: 30 Answering calls: 13 Auto talk: 13, 17 Battery: 8, 9 Call share: 14 Call waiting: 14 Call Waiting Caller ID: 14 Caller ID service: 20 Caller list: 20 Caller list edit: 20 Character entry: 24...
  • Page 32 Block B, 9/F., Peninsula Centre 67 Mody Road Tsimshatsui East Kowloon, Hong Kong Tel: 2313 0888 Hotline: 2313 0666 Fax: 2368 8068 Email address: shtec@panasonic.oa.hk 1-62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan © Panasonic System Networks Co., Ltd. 2012 *PNQX5416ZA* *PNQX5416ZA* HK-2/2 PNQX5416ZA TT1012MU0 (D)

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