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2.4GHz Digital Cordless Answering System
Operating Instructions
KX-TG2258S
Model No.
KX-TG2258PW
Pulse-or-tone dialing capability
KX-TG2258S
Caller ID Compatible
PLEASE READ BEFORE USE AND SAVE.
Charge the battery for about 6 hours before initial use.
Panasonic World Wide Web address: http://www.panasonic.com
for customers in the USA or Puerto Rico
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Table of Contents
Related Manuals for Panasonic KX-TG2258
Summary of Contents for Panasonic KX-TG2258
- Page 1 Model No. KX-TG2258PW Pulse-or-tone dialing capability KX-TG2258S Caller ID Compatible PLEASE READ BEFORE USE AND SAVE. Charge the battery for about 6 hours before initial use. Panasonic World Wide Web address: http://www.panasonic.com for customers in the USA or Puerto Rico...
- Page 2 Thank you for purchasing your new Panasonic cordless telephone. Please read IMPORTANT SAFETY INSTRUCTIONS on page 63 before use. Read and understand all instructions. Caller ID and Call Waiting Service, where available, are telephone company services. After subscribing to Caller ID, this phone will display a caller’s name and phone number, then announce the displayed caller’s name.
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Page 3: For Best Performance
For Best Performance Battery Charge A rechargeable Nickel-Metal Hydride (Ni-MH) battery powers the handset. Charge the battery for about 6 hours before initial use (p. 8). Base Unit Location/Noise Calls are transmitted between the base unit and the handset using wireless radio waves. -
Page 4: Table Of Contents
Recording Mode Cordless Telephone Making Calls ......... . . 22 Using the Handset . - Page 5 Recording a Memo Message ......47 Recording Your Telephone Conversation ....47 Remote Operation from a Touch Tone Phone .
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Page 6: Location Of Controls
Location of Controls Base unit [ANSWER ON] and Indicator (p. 42) [REPEAT] (p. 45) [GREETING REC] (Record) (p. 19) [GREETING CHECK] (p. 19) NEW MESSAGE Indicator (p. 43) ] (TONE) (p. 40) Charge Contacts (p. 9) [LOCATOR/INTERCOM] (p. 38) IN USE/CHARGE Indicator (p. - Page 7 Handset Back side Ringer Indicator (p. 26) Speaker Ringer Indicator (p. 26) Headset Jack (p. 52) ] (TALK/Channel) (p. 22, 23) ] (Speakerphone/Channel) ] (TONE) (p. 40) [FLASH/CALL WAIT] (p. 40, 41) [REDIAL] (p. 23) How to use the soft keys/navigator key Soft keys: Talk 00-00-32...
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Page 8: Settings
Fasten the AC adaptor cord. Hook • USE ONLY WITH Panasonic AC ADAPTOR PQLV19 (Order No. PQLV19Z). • The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm during use.) • If your unit is connected to a PBX which does not support Caller ID, you cannot access Caller ID services. -
Page 9: Battery Information
If you cleaned the charge contacts and fully charged the battery, but after a few telephone calls, “Recharge battery” is displayed and/or “ flash, the battery needs to be replaced. Please order a new Panasonic HHR-P513 battery at the telephone number shown on page 2. To replace the battery, see page 8. -
Page 10: Programmable Functions
Programmable Functions Programming Guidelines This unit has programmable functions. They are selected from the function menu on the display (p. 11). Buttons/Keys Soft keys : work as function keys when a function is displayed above a soft key. When “ ” or “ ” is displayed, you can use the navigator key [ ] or [ ] as a scroll key. -
Page 11: Function Menu Table
Useful information: • If Select is pressed while “---(Go back)---” is displayed, the unit will go back to the previous menu mode. If you press the key in the main menu, the unit will exit programming mode. • After programming is complete, the display will return to the main menu or the sub-menu depending on which menu the selected item is located. -
Page 12: Date And Time
Programmable Functions Date and Time “ ” flashes on the base unit display if the clock has not been set. Set the clock by following the steps below. Press [MENU]. Scroll to “Date and time” by pressing [ ] or [ ], then press Select. -
Page 13: Display Language
Display Language You can select either ENGLISH or SPANISH as the display language. The factory preset is ENGLISH. Press [MENU]. Scroll to “Initial setting” by pressing [ ] or [ ], then press Select. Scroll to “Change language” by pressing [ ] or [ ], then press Select. -
Page 14: Line Mode
OFF at the factory. Under normal conditions, cordless phones are limited to a narrowed frequency bandwidth (300Hz to 3.5KHz). Panasonic’s new Voice Enhancer Technology cordless phones are able to simulate a band signal above and below the normal bandwidth limitations. -
Page 15: Talking Caller Id
After subscribing to a Caller ID service, the handset will display a caller’s name and phone number (p. 27). Name and telephone number Caller ID service is required. This Talking Caller ID feature allows the unit to announce a displayed caller’s name through the handset and base unit speakers while a call is being received (p. -
Page 16: Lcd Contrast
Programmable Functions LCD Contrast You can select the handset LCD contrast (5 levels). The factory preset is level 3. Press [MENU]. Scroll to “Initial setting” by pressing [ ] or [ ], then press Select. Press Select at “LCD contrast”. Select the desired contrast by pressing [ ] or [ ]. -
Page 17: Ringer Volume
Ringer Volume You can select the handset or base unit ringer volume HIGH, MEDIUM, LOW or OFF. The factory preset is HIGH. If set to OFF, the handset or base unit will not ring and a caller’s name will not be announced even if the Talking Caller ID feature is ON (p. -
Page 18: Ringer Tone
Programmable Functions Ringer Tone You can select one of 6 ringer tones for external calls on the handset and the base unit. The factory preset is 1. Press [MENU]. Press Select at “Ringer setting”. Scroll to “Ringer tone” by pressing [ ] or [ ], then press Select. - Page 19 To record a greeting message Sample greeting message “Hello, this is (your name and/or number). Sorry I cannot take your call. Please leave a message after the beep. Thank you.” Press [GREETING REC]. • “To record greeting, press RECORD again” is heard.
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Page 20: Caller's Recording Time
Preparing the Answering System Pre-recorded greeting If you do not record a greeting (p. 19), one of two greetings will be played when a call is received, depending on the caller’s recording time (see below). To check the pre-recorded greeting, press [GREETING CHECK]. •... -
Page 21: Number Of Rings
Number of Rings You can select the number of times the unit rings before the Answering System answers a call, from “2” to “7” or “Toll saver”*. The factory preset is “4”. Follow steps 1 to 3 of “Caller’s Recording Time”... -
Page 22: Making Calls
Making Calls Using the Handset Press [ • “Talk” is displayed. Dial a phone number. • The dialed number is displayed. • After a few seconds, the display will show the length of the call. To hang up, press [OFF] or place the handset on the base unit. - Page 23 To dial after confirming the entered number Enter a phone number. 3334444 Clear Pause • If you misdial, press Clear. Enter the correct number. • If a pause is required for dialing, press Pause where needed (p. 41). • To cancel, press [OFF]. Press [ ] or [ To hang up, press [OFF] or...
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Page 24: Lighted Handset Keypad
Making Calls To adjust the receiver/speaker volume while talking 3 levels (HIGH, MEDIUM and LOW) are available for the receiver and 6 levels for the speaker. To increase volume, press To decrease volume, press • The display shows the current volume setting. •... -
Page 25: Using The Base Unit
Using the Base Unit Press [SP-PHONE]. • The SP-PHONE indicator lights. Dial a phone number. When the other party answers, talk into the MIC (microphone). To hang up, press [SP-PHONE]. • The indicator light goes out. • To switch to the handset while using the base unit speakerphone: —... -
Page 26: Answering Calls
Answering Calls When a call is received, the unit rings and “Incoming call” is displayed, and the Ringer indicator on the handset and the IN USE/CHARGE indicator on the base unit flash rapidly. If you subscribe to a Caller ID service, see page 27. Handset Press [ ] or [... -
Page 27: Caller Id Service
Caller ID Service This unit is compatible with Caller ID services offered by your telephone company. If you subscribe to Caller ID, the caller’s name and phone number will be displayed and recorded in the Caller List. How caller information is displayed and a caller’s name is... -
Page 28: Using The Caller List
• If you subscribe to a Distinctive Ring Service (IDENTA-RING for example) from your telephone company with 2 or 3 consecutive rings, your unit may mute one or more of the rings in order to announce the name of the caller. -
Page 29: Viewing The Caller List
Viewing the Caller List Press Rcvd calls to enter the Caller List. • You can also enter by pressing [ ] or [ ]. To search from the most recent call, press [ ]. To search from the oldest call, press [ ]. •... -
Page 30: Editing The Caller's Phone Number
Area code 1– Area code • The order in which patterns depends on how the telephone number is displayed in step 2. To continue with making a call from the Caller List, press [ To continue with storing the number in the phone book, press Save. -
Page 31: Caller Id Number Auto Edit Feature
Caller ID Number Auto Edit Feature There are 3 patterns of phone number ( , your phone to automatically edit an in-coming Caller ID number into a pattern of your choice, and display the Caller ID number with that pattern. After this feature is activated, Caller ID numbers coming from specific area codes (201, for example), from which the Caller ID numbers have been chosen to follow the desired pattern (7-digit pattern, for example), will be automatically edited from... -
Page 32: Storing Caller Information In The Phone Book
Using the Caller List Storing Caller Information in the Phone Book Handset Callers’ names and phone numbers that are in the Caller List can be stored in the phone book. Press Rcvd calls to enter the Caller List. • You can also enter by pressing [ ] or [ ]. Scroll to the desired caller by pressing [ ] or [ ]. -
Page 33: Erasing Caller Information
Erasing Caller Information To erase a specific caller Press Rcvd calls to enter the Caller List. • You can also enter by pressing [ ] or [ ]. Scroll to the desired caller by pressing [ ] or [ ], then press Erase. •... -
Page 34: Phone Book
Phone Book You can store up to 50 names and phone numbers in the handset phone book. All phone book items are sorted alphabetically. You can make a call by selecting a name on the handset display. Storing Names and Numbers Press Phone book. -
Page 35: Selecting Characters To Enter Names
Selecting characters to enter names Enter names using the dialing buttons. Press each button until the desired character is displayed. • Pressing each button selects a character in the order shown below. Characters Keys # & ’ ( ) , – . / 1 a b c A B C 2 d e f D E F 3 g h i G H I 4... -
Page 36: Dialing From The Phone Book
Phone book items are sorted in the following order: Alphabet letters (Alphabetical) Space & ’ ( ) , – . / Telephone numbers (If no name is stored) Press Call, [ ] or [ • The displayed phone number is dialed. -
Page 37: Editing An Item In The Phone Book
Editing an Item in the Phone Book Press Phone book to enter the phone book. Press Search. Scroll to the desired item by pressing [ ] or [ ], then press Select. • To search for the item by initial, see page 36. Press Edit. -
Page 38: Intercom
Intercom Handset Base Unit A 2-way intercom can be set up between the base unit and the handset. Paging the base unit from the handset Handset: Press [MENU]. Handset: Scroll to “Intercom” by pressing Select. Base unit: When the other party’s voice is heard after the beeps, answer using the MIC. -
Page 39: Transferring A Call
Transferring a Call You can transfer a call between the handset and the base unit. From the handset to the base unit Handset: During a call, press Hold. Talk 00-00-32 (VE) Hold • The call is put on hold. Handset: Press Intercom. -
Page 40: Special Features
• Call waiting service cannot be used when: — the Answering System is responding to a call, or — a parallel connected telephone is in use. • If this function does not operate properly, consult your telephone company for details. Call Waiting Caller ID... -
Page 41: Using The Pause Key (For Pbx Line/Long Distance Calls)
FLASH Button Pressing [FLASH/CALL WAIT] allows you to use special features of your host PBX such as transferring an extension call, or access optional telephone services such as call waiting. • Pressing [FLASH/CALL WAIT] cancels the following operations: — temporary tone dialing, or —... -
Page 42: Automatic Answering Operation
Automatic Answering Operation When the unit answers a call, a greeting message is played and the caller’s message is recorded. When the handset is on the base unit, the Ringer indicator on the handset will flash to indicate a message is being recorded. •... -
Page 43: Listening To Messages
Listening to Messages You can see the total number of recorded messages on the base unit display. When new messages have been recorded, the NEW MESSAGE indicator flashes. Voice Day/Time Stamp: During playback, the unit will announce the day and time when each message was recorded (p. -
Page 44: Using The Handset (Remote Operation)
Listening to Messages Using the Handset (Remote Operation) To play back messages Press [MENU]. Scroll to “Message play” by pressing [ ] or [ ], then press Select. • The unit announces the number of new messages and only new messages are played back. •... - Page 45 During playback Base unit or Handset: To adjust the speaker volume To increase volume, press [ ]. To decrease volume, press [ ]. • You can also adjust the receiver volume on the handset. To slow down the Base unit: Press [MESSAGE/SLOW TALK]. playback speed Handset: Press [3].
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Page 46: Erasing Messages
Erasing Messages The unit will announce the remaining recording time after playback, if it is less than 3 minutes. New messages cannot be recorded when: —“Memory full” is heard. —“ ” is displayed on the base unit. FULL —the ANSWER ON indicator flashes rapidly (when the Answering System is on). Erase unnecessary messages. -
Page 47: Recording A Memo Message
] or [SP-PHONE] to switch between talk and speakerphone, recording is stopped. Many states have imposed regulations on the manner in which 2-way telephone conversations may be recorded, so you should inform the other party that the conversation is being recorded. Consult your local telephone company for further information. -
Page 48: Remote Operation From A Touch Tone Phone
Remote Operation from a Touch Tone Phone You can operate the Answering System from any touch tone phone. A synthesized voice menu will guide you through the Answering System (p. 49). • To skip the voice menu and operate the unit directly, see page 50. Summary of remote operation Call your unit from a touch tone phone. -
Page 49: Voice Menu
Remote Operation from a Touch Tone Phone Voice Menu The shaded boxes are voice prompts. Press 1 to play back all messages. Press 2 for other functions. Press [2]. Press 1 to play back new messages. Press 2 for other functions. Press [2]. -
Page 50: Direct Remote Operation
• The Answering System will be turned on. Hang up or enter the remote code for other options. • When turning on the Answering System using a rotary or pulse service telephone, you cannot enter the remote code for other options. -
Page 51: Wall Mounting
For assistance, please call: 1-800-211-PANA(7262) Connect the telephone line cord. Mount the unit, then slide down. • Raise the antenna. • Fasten the telephone line cord to prevent it from being disconnected. Hooks To charge the handset battery: Fix the charge contacts ( and fit the handset hole into the... -
Page 52: Belt Clip
To attach the belt clip Optional Headset Connecting an optional headset to the handset allows hands-free phone conversation. Use only a Panasonic KX-TCA60, KX-TCA86, KX-TCA88, KX-TCA91, KX-TCA92, or KX-TCA98 headset. To order, call the accessories telephone number on page 2. -
Page 53: Direct Commands
Direct Commands Handset After pressing [MENU], you can also program menu items by direct commands ([0] to [9]) instead of using the soft keys. Ringer setting p. 17 Ringer volume Medium High p. 18 Ringer tone [1] [6] – tone pattern 1–6 p. -
Page 54: Troubleshooting
Troubleshooting Cordless Telephone Problem “No link to base. Place on cradle and try again.” is displayed and an alarm tone sounds. Static, sound cuts in/out, fades. Interference from other electrical units. The handset and/or base unit does not ring. The handset display is blank. - Page 55 • Other electrical appliances connected to the same outlet may be interfering with Caller ID. • Telephone line noise may be affecting Caller • The caller requested not to send his/her Caller ID information (p. 27). • If a Caller ID box is connected between the...
- Page 56 Troubleshooting Problem “ ” is displayed and the FULL ANSWER ON indicator flashes rapidly. No new messages are recorded. You cannot operate the Answering System with the base unit. You cannot operate the Answering System from a touch tone phone. You cannot operate the Answering System with the handset.
- Page 57 General Problem The unit does not work. The unit does not announce the displayed caller’s name. The unit does not announce the displayed caller’s name properly. Previously programmed information is erased. “Recharge battery” is displayed, “ ” flashes or the unit beeps intermittently. You charged the battery fully, but “Recharge battery”...
- Page 58 For more information about Caller IQ Cause & Remedy • Call our customer call center at 1-800-211-PANA(7262). • Panasonic’s e-mail address for customer inquiries: consumerproducts@panasonic.com for customers in the USA or Puerto Rico ONLY • Check the settings (p. 8–9).
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Page 59: Openlcr Service For Caller Iq Feature
• If you have any questions regarding the openLCR service, call openLCR’s customer service department at 1-866-openLCR (1-866-673-6527). • NEITHER PANASONIC COMMUNICATIONS CO., LTD. (PCC) NOR MATSUSHITA ELECTRIC CORPORATION OF AMERICA (MECA) IS IN ANY WAY AFFILIATED WITH, OR RESPONSIBLE FOR THE ACTS OR OMISSIONS OF, OPENLCR.COM, INC. -
Page 60: Downloading Phone Book Data
openLCR Service for Caller IQ Feature Downloading Phone Book Data To create your phone book, go to the openLCR web site to update your phone book, then download the data to your unit. Accessing the openLCR web site can be done from any computer with Internet access. -
Page 61: Information Download
4. Start again from step 1 (“To download the phone book data from openLCR” on page 60). • You cannot access the openLCR server if a telephone or fax machine on the same phone line is in use. • While the unit is downloading the data from openLCR, the Call Waiting Service cannot be used. - Page 62 openLCR Service for Caller IQ Feature To view information Press [MENU]. Scroll to “Caller IQ” by pressing [ ] or [ ], then press Select. Press Yes at “View Info.?”. • The items of information which you selected on the web are displayed. Scroll to the desired information by pressing [ ] or [ ].
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Page 63: Important Safety Instructions
Important Safety Instructions When using this unit, basic safety precautions should always be followed to reduce the risk of fire, electric shock, or personal injury. 1. Read and understand all instructions. 2. Follow all warnings and instructions marked on this unit. 3. -
Page 64: Fcc And Other Information
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). - Page 65 TVs and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV or VCR. If interference is experienced, move the cordless telephone further away from the TV or VCR.
- Page 66 • If there is any trouble — disconnect the unit from the telephone line and connect a known working phone. If the known working phone operates properly, have your unit repaired by one of the authorized Panasonic Factory Service Centers. If the known working phone does not operate properly, consult your telephone...
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Page 67: Index
Installation, Battery ....8 Installation, Telephone Line Cord . . . 8 Intercom call ....38 Intercom paging . - Page 68 Answering System... . 55 Troubleshooting, Cordless telephone ... 54 Troubleshooting, General ..57 Voice Enhancer Technology ..14 Voice menu .
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Page 69: Warranty
Suite B 4900 George McVay Drive McAllen, TX 78503 For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax (787)- 768-2910. When shipping the unit carefully pack and send it prepaid, adequately insured and preferably in the original carton. Include a letter detailing the complaint and provide a day time phone number where you can be reached. -
Page 70: Customer Services Directory
Accessory Purchases: 1-800-332-5368 (Customer Orders Only) For hearing or speech impaired TTY users, TTY : 1-866-605-1277 Panasonic Services Company 20421 84th Avenue South, Kent, WA 98032 (6 am to 5 pm Monday - Friday; 6 am to 10:30 am Saturday; PST) (Visa, MasterCard, Discover Card, American Express, Check) Matsushita Electric of Puerto Rico, Inc. -
Page 71: Specifications
Specifications s Base unit Power Supply: Power Consumption: Frequency: Dimensions (H x W x D): Approx. 80 mm x 173 mm x 206 mm Mass (Weight): s Handset Power Supply: Frequency: Dimensions (H x W x D): Approx. 246 mm x 52 mm x 41 mm Mass (Weight): Security Codes: s Dialing Mode:... - Page 72 Symptom • Send the unit to an authorized servicenter, prepaid and adequately insured. • Do not send your unit to the Panasonic Consumer Electronics Company listed below or to executive or regional sales offices. These locations do not repair consumer products.