Page 1
Options Menu Quick Access Menu ‡ English...
Page 2
Special Keys Redialling the Last Number Called Press to turn phone on and off. Press to accept call, setting, option,... Press to access the Quick Access features. One-Touch Dialling Press to access the Options or phone book Press and hold the appropriate digit key menus.
Page 3
Introduction Congratulations on your purchase of a cellular telephone from Motorola, the world leader in cellular technology. All Motorola cellular telephones are manufactured to exacting specifications and world-class quality standards, and are designed to withstand the harshest environmental conditions. Our commitment to Total Customer Satisfaction and over sixty five years of experience in personal communications mean you can depend upon the quality of this Motorola product.
Page 4
Getting Started In order to get started straight away with your new GSM StarTAC, follow these simple steps: Charge the Battery ! Before you use your phone, please see the ‘Your Battery’ section for important information on battery charging.
Page 5
Product for service to Motorola. Motorola shall not be bound by Product related statements not directly made by Motorola. A list of the Motorola Call Centre numbers is enclosed with this Product. During the Warranty term, Motorola will, at its discretion and without extra charge, as your exclusive remedy, repair or replace your Product which does not comply with this warranty;...
Page 6
In no event shall Motorola be liable for damages nor loss of data in excess of the purchase price nor for any incidental special or consequential damages arising out of the use or inability to use the Product, to the full extent such may be disclaimed by law.
Page 7
Motorola that there is no fault with the Product. Motorola specifically disclaims any responsibility for any damage, whether or not to Motorola equipment, caused in any way by the use of the Personal Communicator, accessories, software applications and peripherals (specific examples include, but are not limited to:...
Page 9
Safety and General Information Important information for the efficient and safe operation of your phone ...9 About Your Phone, Battery and SIM Card Introduces your phone, explains how to charge and maintain batteries and explains about your SIM Card ...13 Making and Receiving Phone Calls Explains how to call a number, how to redial and how to accept a call...23 Menu Navigation...
Understanding this Manual Many of your phone options are accessed by a simple menu system. A full description of the menus and how to move around them is covered in the later section Menu Navigation. When the manual describes the use of each menu item, it will be assumed that you are familiar with the menu system.
0.063 watts to 1.58 watts. Exposure To Radio Frequency Energy Your Motorola Personal Communicator is designed to comply with the following national and international standards and guidelines regarding exposure of human beings to radio frequency electromagnetic energy: •...
Page 12
FCC RF exposure guidelines. If you do not use a body-worn accessory, ensure the antenna is at least one inch (2.5 cm) from your body when transmitting. Approved Accessories For a list of approved Motorola accessories, look in the accessory section of this manual. English Safety and General Information...
Page 13
• use the ear opposite the pacemaker to minimize the potential for interference. • turn the Personal Communicator OFF immediately if you have any reason to suspect that interference is taking place. Hearing Aids Some digital wireless phones may interfere with some hearing aids.
This product is in conformance with the requirements of the applicable EU Council Directives. Declarations of Conformance with the requirements are located at: Motorola Ltd. Personal Communications Sector - Europe, Middle East and Africa Midpoint, Alençon Link Basingstoke, Hampshire RG21 7PL...
About Your Phone, Battery and SIM card Special Keys Turn the phone on and off. Accept call, setting, option. Access the Quick Access menu. Access the Options menu. Reject call, setting, option. <# Scroll backwards and forwards.
Page 16
i To adjust the ringer volume, first press E and then use either of the volume buttons to set the required volume. The Display The display on your phone shows alphanumeric characters and informative symbols.
The Power/Status Indicator When your phone is closed, the power/status indicator on the top of the phone provides you with the following information: Incoming Call Alternate Red/Green In Service Flashing Green No Service Flashing Red Roaming...
Page 18
! Never leave your battery in extremely high temperatures (over 60°C), for example behind glass in very hot, direct sunlight. ! Only Motorola Original Accessory batteries can be charged in the phone or the optional Desktop charger. ADo not use lithium ion batteries at extremely low temperatures as the maximum standby/talk time will not be available when cold.
Battery Performance and Maintenance • Best battery performance will be achieved when you regularly charge and discharge batteries as instructed in this manual. • Battery performance is greatly affected by network coverage. •...
Page 20
Desktop Charging Your Battery Batteries charge in about 2 to 3 hours, depending on the battery. AIt is normal for batteries to become warm during charging. AIf the optional desktop charger is unable to charge your battery, the desktop charger LED will flash red constantly.
Page 21
Fitting a Battery to Your Phone Fitting a Main Battery Position the battery as illustrated in the following diagram, and snap-lock it into place. Fitting an Auxiliary Battery 1 Place the hook on the battery into the slot on the back of the phone.
Page 22
Battery Indicators Your Motorola cellular phone includes the Motorola Expert Performance ( ) charging system. This enables the charging circuits in both the phone and the optional desktop charger to communicate directly with the battery. Based on this...
Your SIM card Your SIM (Subscriber Identity Module) card is supplied by your Cellular Service Provider when you buy your phone. You will not be able to make or receive calls without a SIM card inserted in your phone.
Page 24
SIM card Release To remove the SIM card, slide the tray outwards from the side of the phone and remove the SIM card. English About Your Phone, Battery and SIM card...
Making and Receiving Phone Calls Switching the Phone On and Off To switch the phone on or off, press and hold S. If VibraCall is selected, the phone will vibrate when it is switched on. If the phone displays Check Card, there is no SIM Card inserted.
Making a Phone Call To make a phone call, your phone must be switched on, unlocked and have the antenna fully extended. It will not be possible to make a phone call unless you are in an area where there is GSM service.
Page 27
Phone Book Dialling OOne Touch (Turbo) Dialling To quickly retrieve and dial a number stored in the first nine locations of your Phone Book , press and hold the appropriate digit key. For example, pressing and holding 2 will dial the number stored in location 2 of your Phone Book.
International Phone Calls To make an international phone call press and hold the 0 key. After a couple of seconds the international dialling prefix + will appear in the display, this allows you to call from any country without knowing the local international access code.
Receiving a Phone Call To receive a phone call: • Your phone must be switched on and unlocked. • You must be in an area where there is GSM service. • Your Call Diversion and Call Barring settings should not be set to divert or bar incoming calls.
Security Features You may find that you are prompted to enter certain security or access codes before you can use your phone or some of its features. These codes are: • PIN Code (SIM Card PIN code). Prevents access to your SIM Card.
Page 31
In-Call Menu The “In-Call” menu provides access to additional functionality during a call. Entering the In-Call Menu The “In-Call” menu is accessed by pressing the M key during a call. Leaving the In-Call Menu To leave the “In-Call”...
Page 32
End Held Call This option will terminate a held call. End Active And Held This option will terminate all connected calls. Switch This option allows you to switch between the active call and the call that is on hold.
Page 33
Call Holding and Call Waiting Your phone supports the GSM options of Call Holding and Call Waiting.
Page 34
Call Holding and Call Waiting Messages During Call Holding and/or Call Waiting operations, your phone may display one or more of the following messages: Trying A request to hold the active call, swap the active with a held call, or add a member to a Conference Call, has been made.
Making a Conference Call This option joins the active call with a held call. With Conference Call, you can have a conference with up to five other telephones. At any time during your call, you can add, disconnect or separate individuals from the Conference Call using other “In-Call”...
Transfer Call Transfer Call transfers a call to another telephone. There are two ways to transfer a call; before or after the third party is connected. AYou must subscribe to both Conference Call and Call Waiting Supplementary Services to be able to use this feature.
A large number of your phone's options are accessed by using menus which use a common approach for selection, change and cancellation. Please read this section carefully before attempting to access a menu option.
Page 38
Menu Navigation - A Working Example The following steps will take you through how to switch the Extended Menus option on: 1 When the phone is in the stand-by mode, press M. This will access the Options menu and Phone Book will be displayed.
Page 39
O Personalising the Menus With Personality™ you can personalise the menus by choosing which features you want readily available. Less frequently used features can be stored out of sight.The menu diagrams in this manual show the default conditions of the menu settings when you first receive your phone.
Using the Options Menu Scrolls down (forwards) through the menu list. Scrolls up (backwards) through the menu list. Selects the sub menu, or accepts an option. Scrolls to the parent menu, or cancels an option. Once in the Options menu, can be used as an alternative to Using the Options Menu...
Page 42
What is the Phone Book? You can store names and telephone numbers as entries in an electronic ‘Phone Book’. These entries are stored in the Personal Numbers list in your phone or SIM card memory, and in the Fixed Dial list on your SIM card.
Page 43
How to Enter Alphabetic Characters The 0, 1,..,8 and 9 keys are used to enter alphabetic characters, for example when storing names in the Phone Book or when creating messages. For example, if you press 5, the first displayed character will be J.
Page 44
The Phone Book Menu English Using the Options Menu...
Personal Numbers The Personal Numbers sub-menu is used for creating and managing your list of personal numbers. Find Entry By Name This option is used to select a phone number from a list of alphabetically sorted Phone Book names.
Page 46
Call Number, Modify Name Or Number or Erase Name And Number Options Once a Phone Book entry has been selected, it can be called, modified or deleted. Call Number This option is used to call the selected Phone Book telephone number.
Prevent Access This option enables you to prevent access to the Personal Numbers list. To SIM Card Memory, To Phone Memory, To Phone & SIM Memory, No Memory Restrictions You can prevent access to all entries in the SIM Card memory, the phone memory or both the phone and SIM Card memory.
My Phone Number(s) L Press Q> This option allows you to access your cellular phone, fax and data numbers so that you can retrieve or modify them when required. For example, if you have difficulty remembering your cellular phone number, store it with the name My Phone and then you will be able to retrieve the number as required.
Setup Fixed Dialling This option allows you to switch Fixed Dialling on or off and to enter or change entries in the Fixed Dial list. You will be prompted to enter your PIN2 security code when you select this option.
Call Related Features Menu Show Battery Meter This option displays the approximate amount of battery capacity remaining, for example: See ‘Your Battery’ in the section, About Your Phone, Battery and SIM card for other information displayed about the battery meter.
Restrict My Phone Number 'Restrict My Phone Number' is a network feature. You will need to subscribe to one of the two Caller Line Identification restriction features with your Cellular Service Provider. Show ID On Next Call Your phone number is sent with the next attempted call, after this your phone number will not be sent until you re-select this...
Page 52
AYou cannot change the call divert settings when you are out of GSM coverage. After selecting any of the call divert options there will be a short delay while the phone asks the network for the current setting. Divert Voice Calls This option will allow you to set your phone to Divert When Unavailable, Divert All Voice Calls or Detailed Diverting.
Page 53
Divert Data Calls This option will enable you to divert all Data calls to a single number. The option has two settings, On or Off. If you change the setting to On, you will be asked to enter a diversion phone number using the digit keys.
Page 54
Call Holding and Call Waiting Your phone supports the GSM network options of Call Holding and Call Waiting. Using these options you can place a current phone call on hold and accept an incoming call or start a second call.
Call Holding and Call Waiting Messages During Call Holding and/or Call Waiting operations, your phone may display one or more of the following messages: Trying A request to hold the active call, or swap the active call with a held call, has been made.
Bar Incoming Calls After selecting this option, there will be a short delay while the phone asks the network for the current setting. When Roaming When selected, this option will bar incoming calls when you are roaming.
Messages Menu Your phone supports the two GSM message features: Short Message Services (SMS) and Cell Broadcast. SMS Messages These are text messages that are sent specifically to and from your phone number. When an SMS message is received, your phone: 1 Makes three short alert tones (depending on the ‘Ring or Vibrate’...
Page 58
9 If no key is pressed the display will time-out after 1 minute and return to the screen which was displayed prior to receipt of the message. Cell Broadcast Messages These are general messages, broadcast to a group of phones and can only be received when your phone is in standby mode.
Page 59
Received Messages This option is used to view and manage any SMS messages that have been sent to your phone number. When selected, this option will display a message indicating the total number of messages and how many of these are new.
Outgoing Messages This option is used to view and manage any outgoing messages. These messages will be stored on your SIM card. When you select this option, the total number of messages will be displayed followed by the first message in the list.
Message Editor The Message Editor is used to edit the currently selected message and then to either send the modified message or store it in your Outgoing Messages list. See ‘How to Create and Edit SMS Messages’...
Phone Setup Menu English Using the Options Menu Adjust Ring Volume This option is used to set the incoming call ring tone volume. When selected, the phone rings, and the volume meter will be displayed as follows: After selecting this menu item, adjust the volume by pressing the volume keys on the side of your phone.
• No Ring or Vibrate - the phone will just display the Call message. AThe setting you choose also defines the type of alert for an incoming SMS message (except that if you select Vibrate Then Ring, your phone will just vibrate).
Require SIM Card PIN This option is used to set, and change, the PIN code. The PIN code can be set to protect your SIM Card from unauthorised use. If set to On, access to your SIM Card will be restricted each time it is inserted or the phone is turned on.
New Security Code The security code is used to control access to security and other options within the menus. This option is used to change the security code, which is set at manufacture to 000000.
Phone Status Status Review This option can be used to view the current setting of menu options. When selected, your phone will display the list of menu items that you have changed from the default setting. Master Reset ! This option should be used with caution.
Network Selection Menu Network Selection In order for the phone to make and receive phone calls, it must register with one of the available networks. Your phone automatically searches for the last network used. If, for any reason, this network is unavailable, your phone will attempt to register with a new network.
Register Now Once selected, your phone will try to register with the selected network. If the registration fails, your phone will try to register in the normal way. Make Preferred Once selected, you will be asked where the selected network is to be located in the preferred list.
Preferred Networks Add Network To List This option enables you to add networks to your preferred list. When selected, the 'Choose From Available' option will scan to see which networks are operating in your current location. When you see a network you wish to store in your preferred list, press O.
Call Meters Menu English Using the Options Menu Call Metering Your phone has an internal metering system which can be used to provide you with individual and total call times or costs. ACall cost information is only available if you receive the Advice of Charge service.
Show Last Call Displays the cost of your last chargeable call. Total For All Calls Displays the cost of all your chargeable calls since the charge meters were reset to zero using the ‘Reset Call Charges’ option. Credit Remaining Displays the difference between your total call costs and the limit specified by the ‘Set Total Charge Limit’...
No In-Call Display This option switches off in-call display of the charge/time meter. Call Charge Settings This feature allows you to customise your Advice of Charge settings. You will be prompted to enter your PIN2 security code before you can access the options.
Used in conjunction with the ‘Automatic Answer’ option and a car kit, to transfer call conversation to external microphones and speakers. It is available only with selected car kits. Contact your Motorola representative for further details. English Using the Options Menu...
Safety Timer Used to leave the phone on for a set period after the vehicle ignition has been turned off. This prevents the vehicle's battery from becoming drained and saves you from having to re-enter PIN and Unlock codes after every short stop.
Using the Quick Access Menu AThe menu shown above represents the default features supplied with your phone. Although the features in your phone are available through easy access menus, some of the most commonly used features are also available in the Quick Access menu.
Battery Meter A bar graph indicating the approximate battery charge level will be displayed. The more bars displayed, the greater the charge level. See ‘Show Battery Meter’ for more information. Lock Now Prompts you to confirm that you want to lock the phone.
Page 77
Add to Phone Enter a phone number and then a name. AIf you already had a number displayed, it will automatically be re-displayed when you select this feature. The number will be stored in the next available phone memory location.
Page 78
Customising the Quick Access Menu You can change the features in the Quick Access menu to suit your personal preferences. To customise the menu: 1 Press E and scroll to the menu item you wish to change. 2 Press and hold O to access the list of features available.
Page 79
The following accessories have been designed to work with your phone. Additional accessories may be available and are packaged separately. Please refer to your local service provider or retail outlet for more information. Desktop Charger The Desktop Charger allows you to charge a phone with a battery attached and a spare battery at the same time.
Page 80
CELLect™1 & CELLect™3 ™ CELLect PC Cards allow you to send and receive data and fax calls using your phone and a computer with a PCMCIA Type II ™ slot. CELLect PC cards also allow you to manage your phone book and send SMS messages direct from your PC with the appropriate software.
You can’t switch your phone Check the battery. Is it charged, properly fitted and are the contacts clean and dry? See ‘Important Battery Information’. You can’t make calls Check the antenna. Is it fully extended? Check the signal strength meter in the display.
Page 82
Check the battery temperature. If it is warm, let it cool before recharging. Is it an old battery? Battery performance will decline after several years use. Replace the battery. Are you using a Motorola original battery? Your charging system may not be able to co0mmunicate with your battery. See ‘...
Page 83
You can’t cancel Call Wait until you are in an area with good network coverage and try again. Diverting or Call Barring There is not enough memory available to store another SMS message. Use the Messages menu to delete one symbol is flashing or more existing messages.
Page 86
Lifetime timer ...70 Lock now ... 61 Fault finding ... 79 Low battery warning ...17 Fax calls Accessories ... 78 Find entry by location ...43 Make a New Call ...29 Find entry by name ...43 Making a phone call ...24 Find new network ...
Page 87
Power/Status indicator ...15 Preferred networks ...67 Pauses Prevent access (to Phone Book) ...45 Inserting into phone numbers ...26 Personal numbers ...43 Personalised menu ...37 Quick access menu ...73 Phone book Customising ...76 Call number ...44 Capacity ...40 Deleting/erasing entries ...44...
Page 88
Unblock code ... 28 Unblocking your phone ... 62 Unconditional call diversion ... 74 Unlock code ... 28 Entering ... 23 Setting and changing ... 61 VibraCall ...60 Voicemail Number ... 59 Volume Adjusting the ringer volume ...