GE Versana Balance Basic Service Manual

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Versana Balance

Basic Service Manual

Direction Number: 5808768-100 English

Rev.9

ADVANCED SERVICE DOCUMENTATION. PROPERTY OF

GE HEALTHCARE. USE OF THESE MATERIALS LIMITED TO AGENTS AND

EMPLOYEES OF GE HEALTHCARE OR OTHER PARTIES EXPRESSLY

LICENSED BY GE HEALTHCARE. UNLICENSED USE IS STRICTLY

PROHIBITED.

Table of Contents

Troubleshooting

Summary of Contents for GE Versana Balance

Page 1 Basic Service Manual Direction Number: 5808768-100 English Rev.9 ADVANCED SERVICE DOCUMENTATION. PROPERTY OF GE HEALTHCARE. USE OF THESE MATERIALS LIMITED TO AGENTS AND EMPLOYEES OF GE HEALTHCARE OR OTHER PARTIES EXPRESSLY LICENSED BY GE HEALTHCARE. UNLICENSED USE IS STRICTLY PROHIBITED.
Page 2 Product Information This Manual covers the software version of R1.x.x for Versana Balance ultrasound system. Copyright © 2019-2022, General Electric Company. GE Medical Systems, a General Electric Company, going to market as GE Manufacturer: GE Medical Systems (China) Co., Ltd.
Page 3 Rev.9 Please verify that you are using the latest revision of this document. Information pertaining to this document is maintained on MyWorkshop/ePDM (GE electronic Product Data Management). If you need to know the latest revision, contact your distributor, local Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 4 GE Sales Representative or in the USA call the GE Ultrasound Clinical Answer Center at 1 800 682 5327 or 1 262 524 5698. System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 5 Important precautions Translation policy Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 6 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 7 Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 8 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 9 Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 10 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 11 Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 12 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 13 Versana Balance – Basic Service Manual System view i-11 5808768-100 English Rev.9...
Page 14 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 15 Versana Balance – Basic Service Manual System view i-13 5808768-100 English Rev.9...
Page 16 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 17 Versana Balance – Basic Service Manual System view i-15 5808768-100 English Rev.9...
Page 18: Damage In Transportation
GE personnel. In performing all electrical work on these products, GE will use its own specially trained field engineers. All of GE’s electrical work on these products will comply with the requirements of the applicable electrical codes.
Page 19: Omission And Errors
Wuxi National Hi-Tech Dev.Zone 214028 Jiangsu China TEL: +86 510 85225888; FAX: +86 510 85226688 GE employees should use TrackWise to report service documentation issues. These issues will then be in the internal problem reporting tool and communicated to the writer.
Page 20: Legal Notes
If you are a GE employee or a customer who has entered into such a license agreement with GE to use this proprietary software, you are authorized to use this Material according to the conditions stated in your license agreement.
Page 21: Table Of Contents
Proprietary to GE - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
Page 22 The Tilt indicator - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-7 Receiving the Versana Balance - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-8...
Page 23 Purpose of this section - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-25 Versana Balance configuration- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 3-25...
Page 24 Peripheral checks - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 4-70 Turn OFF Power to Versana Balance - - - - - - - - - - - - - - - - - - - - - - - - 4-70...
Page 25 Licenses - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 7-14 Versana Balance – Basic Service Manual...
Page 26 Standard GE tool kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
Page 27 GE-2 tool kit - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -...
Page 28 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 29: Chapter 1 - Introduction
This chapter describes important issues related to safely servicing the Ultrasound system. The service provider must read and understand all the information presented here before installing or servicing the units. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 30: Overview
1-8 ‘Lockout/Tagout (LOTO) requirements’ on page 1-23 • 1-9 ‘Returning probes and repair parts’ on page 1-24 • 1-10 ‘EMC, EMI and ESD’ on page 1-25 • 1-11 ‘Customer assistance’ on page 1-27 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 31: Manual Overview
Manual Overview 1-2 Manual Overview This manual provides installation and service information for the Versana Balance Ultrasound system. It is divided in ten chapters as shown below. 1-2-1 Contents in this manual The manual is divided into ten chapters. In the beginning of the manual, before chapter 1, you will find...
Page 32: Typical Users Of The Proprietary Service Manual
Licensed Hospital’s Service Providers 1-2-3 Purpose of Operator Manual(s) The Operator Manual(s) should be fully read and understood before operating the Versana Balance and also kept near the unit for quick reference. NOTE: Probe information displayed on screen does not necessarily reflect the probes available on your ultrasound system.
Page 33: Versana Balance Models Covered By This Manual
Manual Overview 1-2-4 Versana Balance models covered by this manual Table 1-2: Versana Balance Model Designations Model Name System SW Versana Balance VA R1.x.x Versana Balance VS R1.x.x NOTE: When not otherwise specified, the contents of this manual applies to all Versana Balance models.
Page 34: Smart Manual Function
Overview of Versana Balance. By clicking on the system overview list, you can be brought to the FRU list directly. Figure 1-1. Smart Manual Icon System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 35: Important Conventions
Important conventions, used in this document, are described next. 1-3-1-1 Model designations This manual covers the Versana Balance Ultrasound systems listed in: 1-2-4 ‘Versana Balance models covered by this manual’ on page 1-5. 1-3-1-2 Icons Pictures, or icons, are used wherever they will reinforce the printed message.
Page 36 Notes are used to provide important information about an item or a procedure. NOTE: Be sure to read the notes; the information contained in a note can often save you time or effort. System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 37: Standard Hazard Icons
Standard hazard icons ELECTRICAL MECHANICAL RADIATION LASER HEAT PINCH NOTE: Even if a symbol isn’t used on the product or in this manual, it may be included for your reference. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 38 Wear Eye Protection Hand Protection Foot Protection Wear Eye Protection Be sure to read the notes; the information contained in a note can often save you time or effort. 1-10 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 39: Product Icons
It is important to refer to the current revision of the Ultrasound system’s Basic User Manual for a full list of product labels prior to servicing the system. Versana Balance – Basic Service Manual System view 1-11 5808768-100 English Rev.9...
Page 40: Labels Locations
1-5-1 Rating Plate Location Versana Balance labels are provided in English. The labels are at the rear of the system. The label content may be different for different regions. Please refer to the labels on the system for the actual content.
Page 41 Unique Device Identification (UDI) Label. The UDI label consists of a series of alpha-numeric characters and barcode which uniquely identify the Versana Balance system as a medical device manufactured by General Electric. Scan or enter the UDI information into the patient health record as required by country-specific laws.
Page 42: Safety Considerations
Operating personnel must not remove the system covers. • Servicing should be performed by authorized personnel only. Only personnel who have participated in a Versana Balance Training Seminar are authorized to service the equipment. 1-14 System view Versana Balance – Basic Service Manual...
Page 43 Because of the limited access to cabinets and equipment in the WARNING field, placing people in awkward positions, GE has limited the lifting weight for one person in the field to 16 KG (35 LBS). Anything over 16 KG (35 LBS) requires 2 people.
Page 44 PPE should be used to reduce the risk of injury. Wear all PPE including gloves as indicated in the chemical WARNING MSDS. 1-16 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 45: Mechanical Safety
Take extra care when moving the system. CAUTION The Versana Balance weighs approximately 50 kg (100 lbs) or more, depending on installed peripherals, when ready for use. To avoid possible injury and equipment damage when transporting from one area of use to another: •...
Page 46 Do not move the Ultrasound system if the Operator Panel is in CAUTION unlocked position. Do not transport Versana Balance in a vehicle without locking CAUTION the casters (wheels) and securing it as described in chapter 4. Use protective glasses during drilling, filing smooth surfaces, CAUTION and during all other work where eyes need protection.
Page 47 Secure system with straps or as directed otherwise to prevent motion during transport. • Prevent vibration damage by driving cautiously. Avoid unpaved roads, excessive speeds, and erratic stops or starts. Versana Balance – Basic Service Manual System view 1-19 5808768-100 English Rev.9...
Page 48: Electrical Safety
• Both the system power cable and the power connector must meet international electrical standards. Connecting a Versana Balance to the wrong voltage level will WARNING most likely destroy it. DO NOT SERVICE OR DISASSEMBLE PARTS UNDER FRU WARNING UNIT LEVEL AT ANY CIRCUMSTANCES.
Page 49 The system has more than one type of probe port. Use the appropriate probe port designed for the probe you are connecting. 1-6-5-3 Peripherals Refer to the Patient Safety Environment section of the User’s Manual for peripheral isolation information. Versana Balance – Basic Service Manual System view 1-21 5808768-100 English Rev.9...
Page 50: Dangerous Procedure Warnings
DEATH, ARE PRESENT IN THIS EQUIPMENT. USE EXTREME CAUTION WHEN HANDLING, TESTING AND ADJUSTING. If the covers are removed from an operating Versana Balance, WARNING some metal surfaces may be warm enough to pose a potential heat hazard if touched, even while in shutdown mode.
Page 51: Lockout/Tagout (Loto) Requirements
6. Control all stored and residual energy. 7. Verify isolation. All potentially hazardous stored or residual energy is relieved. Energy Control and Power Lockout for Versana Balance. WARNING When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts: 1.
Page 52: Returning Probes And Repair Parts
It is always possible during system failure and repair to lose patient data. GE is not responsible for the loss of this data. If PHI (Patient Healthcare Information) data needs to be sent to GE employees for service purposes, GE will ascertain agreement from the customer.
Page 53: Emc, Emi And Esd
1-10-2 CE Compliance Versana Balance conforms to all applicable conducted and radiated emission limits and to immunity from electrostatic discharge, radiated and conducted RF fields, magnetic fields and power line transient requirements.
Page 54: Electrostatic Discharge (Esd) Prevention
Always use non-conductive handles designed for the removal and replacement of ESD sensitive parts. All parts that have the potential for storing energy must be discharged or isolated before making contact. 1-26 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 55: Customer Assistance
8. Save secondary image capture, cine loop. NOTE: Restart the application before resuming clinical scanning. NOTE: The serial number can be found at the rear of the system. Versana Balance – Basic Service Manual System view 1-27 5808768-100 English Rev.9...
Page 56: Phone Numbers For Customer Assistance
Latin America Service 1-800-321-7937 Application Support 1-262-524-5698 Europe (OLC-EMEA) OLC - EMEA GE Ultraschall Deutschland Gmbh & Co. KG Phone: +49 (0) 212 2802 - 652 Beethovenstraße 239 +33 1 3083 1300 Postfach 11 05 60, D-42655 Solingen Fax: +49 (0) 2122-8024-31...
Page 57: Authorized Representative
GE Medical Systems (China) Co., Ltd. No.19, Changjiang Road, Wuxi National Hi-Tech Dev.Zone, 214028 Jiangsu China Wipro GE Medical Device Manufacturing Private Limited No. 4 Kadugodi Industrial Area Sadarmangala, Whitefield, Bangalore, Karnataka, India 560067 Versana Balance – Basic Service Manual...
Page 58 Introduction 1-30 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 59: Chapter 2 - Site Preparations
This chapter provides the information required to plan and prepare for the setup of an Ultrasound system. Included the descriptions of the facility and electrical needs to be met by the purchaser of the units. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 60: Overview
• 2-1 ‘Overview’ on page 2-2 • 2-2 ‘General Ultrasound system requirements’ on page 2-3 • 2-3 ‘Facility needs’ on page 2-12 • 2-4 ‘Environmental Dangers’ on page 2-21 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 61: General Ultrasound System Requirements
Table 2-1: System Acclimation Time Chart -4.5 42.5 47.5 Degree C 23.9 28.4 32.9 37.4 108.5 117.5 Degree F hours Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 62 700 - 1060hPa Ensure that the probe face temperature does not exceed the CAUTION normal operation temperature range. The Versana Balance system and probe connector is not CAUTION waterproof. Do not expose the device to water or any kind of liquid.
Page 63 (dim/bright) is recommended. Keep in mind that lighting controls and dimmers can be a source of EMI which could degrade image quality. These controls should be selected to minimize possible interference. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 64: Electrical Requirements
Site Preparations 2-2-3 Electrical requirements 2-2-3-1 General requirements NOTE: GE requires a dedicated power and ground for the proper operation of its Ultrasound equipment. This dedicated power shall originate at the last distribution panel before the Ultrasound system. Sites with a mains power system with defined Neutral and Live:...
Page 65 2-2-3-6 Unit power plug If the Ultrasound system arrives without a power plug, or with the wrong plug, you must contact your GE dealer or the installation engineer must supply what is locally required. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 66 70%T (30 dip) for 25 70%T (30 dip) for 25 cycles; cycles; < 5%T (>95% dip) for 5 < 5%T (>95% dip) for 5 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 67: Emi Limitations
AC/DC adapters • portable phones The presence of a broadcast station or broadcast van may also cause interference. See: 2-2-4-1 ‘EMI prevention/abatement’ on page 2-10 for EMI prevention tips. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 68 Where applicable, do not allow cables to lie across the top of the Card Rack or peripheral cables hang out of the peripheral bays. Loop the excess length for peripheral cables inside the peripheral bays. Attach the monitor cables to the frame. 2-10 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 69: Probes Environmental Requirements
2-2-6 Time and manpower requirements Site preparation takes time. Begin site preparation checks as soon as possible, if possible, six weeks before delivery, to allow enough time to make any changes. Versana Balance – Basic Service Manual System view 2-11 5808768-100 English Rev.9...
Page 70: Facility Needs
2-3-6 ‘Recommended floor plan suggestion’ on page 2-17 • 2-3-7 ‘Suggested floor plan, Ultrasound system, and PC in same room’ on page 2-18 • 2-3-8 ‘Networking setup requirements’ on page 2-19 2-12 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 71: Purchaser Responsibilities
All electrical work on these products must comply with the requirements of applicable electrical codes. The purchaser of GE equipment must only utilize qualified personnel to perform electrical servicing on the equipment. The desire to use a non–listed or customer provided product or...
Page 72: Required Facility Needs
Site Preparations 2-3-3 Required facility needs NOTE: GE requires a dedicated power and ground for the proper operation of its Ultrasound equipment. This dedicated power shall originate at the last distribution panel before the Ultrasound system. Sites with a mains power system with defined Neutral and Live:...
Page 73: Desirable Features
Storage for linens and equipment • Nearby waiting room, lavatory, and dressing room • Dual level lighting (bright and dim) • Lockable cabinet ordered by GE for its software and proprietary manuals Versana Balance – Basic Service Manual System view 2-15 5808768-100 English Rev.9...
Page 74: Minimal Floor Plan Suggestion
4. Linen Supply 11. Dedicated Power Outlet - 5. Probes/Supplies Circuit Breaker protected and easily accessible Figure 2-1. Minimal floor plan, 2.5 m x 3 m (8 by 10 foot) 2-16 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 75: Recommended Floor Plan Suggestion
Dual Level Lighting (bright of Ultrasound system from inches) and dim) wall or objects 7. Emergency Oxygen 13. Stool Figure 2-2. A 14 by 17 foot recommended floor plan Versana Balance – Basic Service Manual System view 2-17 5808768-100 English Rev.9...
Page 76: Suggested Floor Plan, Ultrasound System, And Pc In Same Room
2. UPS 5. Hot and Cold water 3. Ethernet network wall outlet 6. Dedicated mains power out- Figure 2-3. Suggested Room with EchoPAC PC workstation and Ultrasound Scanner 2-18 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 77: Networking Setup Requirements
With DICOM, images can be archived, stored, and retrieved faster, easier, and at a lower cost. Versana Balance – Basic Service Manual System view 2-19 5808768-100 English Rev.9...
Page 78 DICOM APPLICATION INFORMATION. A field for the make (manufacturer) and the revision of the device, is also included. This information may be useful for error solving. Figure 2-4. Worksheet for DICOM Network Information 2-20 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 79: Environmental Dangers
This encloses a space within the room 1.83 m (6 ft.) beyond the perimeter of the bed (examination table, dental chair, treatment booth, and the like) in its intended location, and extending vertically 2.29 m (7.5 ft.) above the floor. 1. Patient environment Versana Balance – Basic Service Manual System view 2-21 5808768-100 English Rev.9...
Page 80: Patient Environment Iec60601-1 And Ansi Aami Es60601-1
Patient Environment. The patient environment/vicinity will be depicted as a dashed line in this procedure. See example below. 1. Patient environment Figure 2-5. Patient environment 2-22 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 81: Chapter 3 - System Setup
How to prepare the facility and unit of the actual installation, and how to check and test the unit, probes, and external peripherals for electrical safety are also included in this procedure. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 82: Overview
• 3-8 ‘Peripherals Installation’ on page 3-28 • 3-9 ‘Connectivity setup’ on page 3-68 • 3-10 ‘Option Setup’ on page 3-102 • 3-11 ‘Paperwork after setup’ on page 3-105 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 83: Setup Reminders
DICOM Network Configuration: 30 minutes or more, depending on the configuration • Install Insite: 0.5 hour The Versana Balance installation and functional checkout will take approximately 1 hour. Versana Balance consoles with optional equipment may take slightly longer. 3-2-2 Setup warnings...
Page 84 The following table describes guidelines for reaching operational temperatures from storage or transport temperatures. Table 3-1: System Acclimation Time Chart Degree C Degree F hours System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 85 3-2-2 Setup warnings(continued) Operator Manual(s) CAUTION The User Manual(s) should be fully read and understood before operating the Versana Balance and kept near the Ultrasound system for quick reference. Acoustic Output Hazard CAUTION Although the ultrasound energy transmitted from the Versana Balance probe is within AIUM/NEMA standards, avoid unnecessary exposure.
Page 86: Receiving And Unpacking The Equipment
3-3-3 ‘Warnings for receiving and unpacking’ on page 3-6 • 3-3-4 ‘The Tilt indicator’ on page 3-7 • 3-3-5 ‘Receiving the Versana Balance’ on page 3-8 • 3-3-6 ‘Unpacking the Versana Balance’ on page 3-14 3-3-3 Warnings for receiving and unpacking...
Page 87: The Tilt Indicator
To make it easier to detect if the handling during transportation has been improper, a set of Tilt indicator has been attached to the transportation box. Table 3-2: Tilt Watch Description Illustration Tilt Watch Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 88: Receiving The Versana Balance
• If NO: continue with the next step. 1 - Red Color Continue with the instructions in 3-3-6 ‘Unpacking the Versana Balance’ on page 3-14. System view Versana Balance – Basic Service Manual...
Page 89 Before cutting the straps, check Tilt Tag to make sure it has not been triggered. If damaged, report it to the carrier. If not, then cut the straps around the crate. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 90 If the Tilt Indicator has triggered: Note on the shipping papers at the time of receipt that the Tilt Indicator label was activated. Inspect the product for possible concealed damage. 3-10 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 91 14 day period. 3-3-5-5 Versana Balance transportation box label The Versana Balance transportation box label is located at the front of the transportation box. Figure 3-2. Versana Balance transportation box label 1 Figure 3-3.
Page 92 System Setup 3-3-5-5 Versana Balance transportation box label(continued) Table 3-5: Package Label Icons Label/Icon Purpose/Meaning Location Keep this way up. Package Fragile. Package Package Keep it away from rain. 2 levels at most. Package 3-12 System view Versana Balance – Basic Service Manual...
Page 93 Receiving and unpacking the equipment Table 3-5: Package Label Icons Label/Icon Purpose/Meaning Location Humidity Limitation Package Temperature Limitation Package Pressure Limitation Package Versana Balance – Basic Service Manual System view 3-13 5808768-100 English Rev.9...
Page 94: Unpacking The Versana Balance
Chapter 1. Please carefully unpack the system, and do not dispose the CAUTION package of Versana Balance, so that it can be reused for service. Do not lift the unit by the Keyboard. Equipment damage may CAUTION result.
Page 95 Remove the top cover. Remove the outside shipping box. Remove the barrier bag from the unit. Note: Remove the PE bag if the system is transported by air. Versana Balance – Basic Service Manual System view 3-15 5808768-100 English Rev.9...
Page 96: Packing The Equipment
3-3-6-1 Moving into Position Please refer to Basic User Manual on how to move the system. 3-3-7 Packing the Equipment Please pack Versana Balance in the reverse order of unpacking. 3-16 System view Versana Balance – Basic Service Manual...
Page 97: Packing Materials - Recycling Information
Packing materials - recycling information 3-4 Packing materials - recycling information The packing materials for Versana Balance are recyclable: • The Transportation Box is made of spruce or similar material. (“PHYTOSANITARY CERTIFICATE” included in all shipments to The People's Republic of China.) •...
Page 98: Preparing For Setup
3-5-3 EMI protection The Versana Balance has been designed to minimize the effects of Electro-Magnetic Interference (EMI). Many of the covers, shields, and screws are provided primarily to protect the system from image artifacts caused by this interference.
Page 99: Completing The Setup
3-22 • 3-6-6 ‘Connections on the I/O Rear Panel’ on page 3-24 • 3-6-7 ‘Connecting probes’ on page 3-24 • 3-6-8 ‘Powering the system’ on page 3-24 Versana Balance – Basic Service Manual System view 3-19 5808768-100 English Rev.9...
Page 100: System Specifications
1365 ± 30 565 ± 30 675 ± 30 53.8 ± 1.2 22.3 ± 1.2 26.6 ± 1.2 Inches 3-6-3-3 Console Weight • Weight: less than. 66 kg (154.3 lbs) 3-20 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 101: Electrical Specifications
Completing the setup 3-6-4 Electrical specifications Connecting a Versana Balance to the wrong voltage level will WARNING most likely destroy it. 3-6-4-1 Verification of the system’s voltage setting Verify that the mains voltage specified for the Versana Balance is available on-site.
Page 102: Peripherals/Accessories Connector Panel
System Setup 3-6-5 Peripherals/Accessories Connector Panel Versana Balance peripherals and accessories can be properly connected using the side connector panel. Figure 3-4. Rear Connector Panel DC out port DC 12V 1.5A Out Diagnostic LED Diagnostic LED 1, Diagnostic LED 2, Diagnostic LED 3...
Page 103 Pin Assignment of S-Video Pin No. Output Signal Pin No. Output Signal Table 3-12: Pin Assignment of Composite Video Out Output Pin No. Output Signal Pin No. Signal Composite Out Versana Balance – Basic Service Manual System view 3-23 5808768-100 English Rev.9...
Page 104: Connections On The I/O Rear Panel
3-6-6-1 Connect Ethernet Connect the network cable to the Ethernet connector on the I/O Rear Panel. The connector is located on the rear side of Versana Balance. 3-6-6-2 Connect USB Flash Drive NOTE: USB Flash Drive approved for Versana Balance are verified for EMC performance according to EN55011 class B.
Page 105: System Configuration
System Configuration 3-7 System Configuration 3-7-1 Purpose of this section This section describes how to configure the Versana Balance. 3-7-2 Versana Balance configuration For complete instructions, refer to the latest revision of the Versana Balance Basic User Manual, Chapter 16.
Page 106 • Power on the system. • Enter Utility -> Admin -> System Admin -> Option Information to check the option status. Figure 3-5. Check SW Option Status 3-26 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 107 3-7-2-1 User Configurable Key installation(continued) After the key cap is replaced, Enter Utility-> System-> User Configurable Key and assign the user defined key. Figure 3-6. Assign User Configurable Key Versana Balance – Basic Service Manual System view 3-27 5808768-100 English Rev.9...
Page 108: Peripherals Installation
System Setup 3-8 Peripherals Installation 3-8-1 Overview This section describes how to install and configure the peripherals validated for the Versana Balance. About the operation check-out of peripherals, 4-4-18 ‘Peripheral checks’ on page 4-70 for more information. Table 3-13: Versana Balance Peripherals...
Page 109: Furnished Materials
Item Description Quantity Note AC Printer Transformer 110V AC Printer Transformer 220V • USB Stick Table 3-18: Materials furnished with USB Stick Item Description Quantity Note USB Stick Versana Balance – Basic Service Manual System view 3-29 5808768-100 English Rev.9...
Page 110 Description Quantity Note 1 Pedal Footswitch 3 Pedal Footswitch • DVD RW Table 3-24: Materials furnished with the DVD RW Item Description Quantity Note DVD RW USB cable 3-30 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 111: Peripherals Installation Instructions
3. Shut down the system and disconnect the power cord. 3-8-3-1-4 Installation Procedure NOTE: The printer driver is customized for the Versana Balance at the factory, you do not need to change the settings. 1. Put the AC printer shelf on the bottom of the printer, and then screw 4 screws to fix the printer shelf.
Page 112 2. Remove the body left and right cover. Figure 3-8. Remove body left and right cover 3. Remove both the printer cover and printer cover. Figure 3-9. Remove printer cover 3-32 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 113 Figure 3-10. Remove Body 3PP cover assy 5. Unscrew the 2 screws on each side, then remove the body 3PP back cover assy. Figure 3-11. Remove body 3PP back cover assy Versana Balance – Basic Service Manual System view 3-33 5808768-100 English Rev.9...
Page 114 6. Put the printer into the printer box. Figure 3-12. Insert AC printer 7. Scew 2 screws to install Sony UP898MD Printer. Figure 3-13. Install Sony UP898MD Printer 3-34 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 115 9. Mount the body covers in the reverse order of step 2 - 5. 10. Power on the system. 11. Press Utility on the Control Panel. 12. Select Connectivity-> Service, add Standard Print. Figure 3-15. Connectivity->Service Versana Balance – Basic Service Manual System view 3-35 5808768-100 English Rev.9...
Page 116 Print3...) from the Physical Print Buttons selection. Select the printer from MyComputer column and press >> to move it to the Printflow View column. PressSave. Figure 3-17. Select Button 3-36 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 117 Press Utility-->System-->Peripherals. Select the UP-D898 from the pull-down menu under. Then Click Properties. Figure 3-18. Properties • Click Printer -> Printing Preferences at the menu of Properties Window. Figure 3-19. Properties Versana Balance – Basic Service Manual System view 3-37 5808768-100 English Rev.9...
Page 118 Press Save, then Exit. 3-8-3-1-6 Adjust Printer Brightness for Sony UP-D898MD Printer 1. The first setting method is to adjust by “BRIGHT” button on printer. Figure 3-21. BRIGHT button on printer 3-38 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 119 UP-D898 from the pull-down menu under. Then Click Properties. Figure 3-22. Peripherals Setting • Click Printer -> Printing Preferences at the menu of Properties Window. Figure 3-23. Properties Versana Balance – Basic Service Manual System view 3-39 5808768-100 English Rev.9...
Page 120 System Setup 3-8-3-1 Sony UP-D898MD Printer Installation(continued) 3. Select Density Adjust, adjust Light to the desired value. Then press OK to save. Figure 3-24. Density Adjust 3-40 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 121 3. Shut down the system and disconnect the power cord. 3-8-3-2-4 Installation Procedure NOTE: The printer driver is customized for the Versana Balance at the factory, you do not need to change the settings. 1. Put the DC printer shelf on the bottom of the printer, and then screw 4 screws to fix the printer shelf.
Page 122 3-8-3-2 Sony UP-D898DC Printer Installation(continued) 2. Remove the body left and right cover. Figure 3-26. Remove body left and right cover 3. Remove both the printer cover. Figure 3-27. Remove printer cover 3-42 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 123 Figure 3-28. Remove 3PP front cover assy 5. Unscrew the 3 screws on each side, then remove the body 3PP back cover assy. Figure 3-29. Remove 3PP back cover assy Versana Balance – Basic Service Manual System view 3-43 5808768-100 English Rev.9...
Page 124 6. Connect the connector of DC printer power extension cable to the coonector. Figure 3-30. Connect DC printer power extension cable 7. Connect the USB cable. Figure 3-31. Connect the USB cable 3-44 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 125 8. Connect the DC power extension cable. Figure 3-32. Connect the power extension cable 9. Put the DC printer into the printer box. Figure 3-33. Insert DC printer Versana Balance – Basic Service Manual System view 3-45 5808768-100 English Rev.9...
Page 126 11. Mount the body covers in the reverse order of step 2-5 . 12. Refer to the Connectivity configure steps of 3-8-3-1 ‘Sony UP-D898MD Printer Installation’ on page 3-31. 3-46 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 127 3-8-3-3 Sony UP-D25MD Printer Installation 3-8-3-3-1 Tools No special tools needed. 3-8-3-3-2 Manpower One person 5 min. 3-8-3-3-3 Preparations 1. Unpack the Sony UP-D25MD Printer. 2. Ensure no physical damage. Versana Balance – Basic Service Manual System view 3-47 5808768-100 English Rev.9...
Page 128 3. Connect the power cord with the AC output in the wall outlet, and then turn on the printer. 4. Connect USB cable to Versana Balance isolated USB port. Figure 3-35. Color Printer connection 5. Refer to the Connectivity configure steps of 3-8-3-1 ‘Sony...
Page 129 1. Unpack the Printer. 2. Ensure no physical damage. 3-8-3-4-4 Installation Procedure 1. Connect Printer USB Isolator to the Versana Balance System, see ‘Printer USB Isolator’ on page 3-66 . 2. Place the device in a suitable place. 3. Connect the USB cable and power cable on the Printer.
Page 130 1. Press Utility-->Connectivity-->Service. Select MyComputer as Destination Device. And Select Standard Print under Service box by default or Select Standard Print from drop-down menu and click Add. Figure 3-37. Connectivity->Service 3-50 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 131 Peripherals Installation 3-8-3-5 HP Universal Printer Installation(continued) 2. Select HP Universal Printing PCL 6 in the Properties category. Figure 3-38. Select the network printer Versana Balance – Basic Service Manual System view 3-51 5808768-100 English Rev.9...
Page 132 Select Standard Printer from MyComputer column and press >> to move it to the Printflow View column. Click to assign Standard Print in the Active Images Page category. PressSave. Figure 3-39. Select Button 3-52 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 133 5. The first time the print button configured is pressed, a HP Universal Printing PCL 6 menu pops up. Select “Enter a Printer Address...”. Figure 3-41. Enter a Printer Address... Versana Balance – Basic Service Manual System view 3-53 5808768-100 English Rev.9...
Page 134 6. A window will pop out. Input a printer address and select Figure 3-42. Input Printer Address 7. A confirmation will be displayed when the printer address is accepted. Figure 3-43. Confirmation 3-54 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 135 2. Ensure no physical damage. 3-8-3-6-4 Installation Procedure 1. Connect the Footswitch to the USB port on the Versana Balance system. Figure 3-44. Connect Footswitch to the system (1) Versana Balance – Basic Service Manual System view 3-55 5808768-100 English Rev.9...
Page 136 System Setup 3-8-3-6 Footswitch Installation(continued) Figure 3-45. Connect Footswitch to the system (2) 3-56 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 137 (Scan Coach), Scan Coach Pause/Resume. Enter Utility -> Application-> Settings to configure the Footswitch functions. NOTE: For single footswitch, please use Middle to do setting. Figure 3-46. Configuring Footswitch Functions Versana Balance – Basic Service Manual System view 3-57 5808768-100 English Rev.9...
Page 138 2. Ensure no physical damage. 3-8-3-7-4 Installation Procedure 1. Connect the USB HDD to the USB port on the Versana Balance system. Figure 3-47. Connect HDD to the system 3-58 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 139 1. Unpack the ECG Assy. 2. Ensure no physical damage. 3-8-3-8-4 Installation Procedure 1. Insert the ECG USB connector into the USB port. Figure 3-48. Connect the USB port Versana Balance – Basic Service Manual System view 3-59 5808768-100 English Rev.9...
Page 140 1. Take out the DVDRW and USB cable and connect the USB cable to the DVDRW. Figure 3-49. Connect USB cable 2. Connect the 2 connectors 3. Put the DVDRW into the bracket. 3-60 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 141 1. Unpack the wireless adapter 2. Ensure no physical damage. 3-8-3-10-4 Installation Procedure 1. Connect the wireless adapter to the USB port on the Versana Balance system. Figure 3-50. Connect Wireless Adapter Versana Balance – Basic Service Manual System view 3-61 5808768-100 English Rev.9...
Page 142 2. Ensure no physical damage. 3-8-3-11-4 Installation Procedure 1. Connect the Bluetooth Adapter to the USB port on the Versana Balance system. Figure 3-51. Connect Bluetooth Adapter 2. Reboot the system. 3-62 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 143 Versana Balance in your surrounding device list to pair. Figure 3-53. Bluetooth Pairing Wizard (1) NOTE: Versana Balance system does not support to pair with Apple device. Versana Balance – Basic Service Manual System view 3-63 5808768-100 English Rev.9...
Page 144 Figure 3-54. Bluetooth Pairing Wizard (2) 6. On your mobile device a dialogue box should appear asking for permission to connect to the Versana Balance system. Click OK and wait for the process to complete. Figure 3-55. Bluetooth Pairing Request...
Page 145 Peripherals Installation 3-8-3-11-4 Installation Procedure(continued) 7. After pairing is done, the mobile device name appears in the Authorized Bluetooth Devices field. Figure 3-56. Connected Successfully Versana Balance – Basic Service Manual System view 3-65 5808768-100 English Rev.9...
Page 146 2. Ensure no physical damage. 3-8-3-12-4 Installation Procedure 1. Insert the Mini USB side of the cable into the Printer USB Isolator. Figure 3-57. Insert the USB connector into Printer USB Isolator 3-66 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 147 Figure 3-58. Insert the USB cable into the Ultrasound system NOTE: The Ultrasound system in above graphic is only for illustrational purposes. You can use the Printer USB Isolator on the desired Ultrasound system. Versana Balance – Basic Service Manual System view 3-67 5808768-100 English Rev.9...
Page 148: Connectivity Setup
Password setting is required when turning on the system for the first time after the software installation. For Versana Balance, you can also enter EZ Configuration Wizard by clicking the Insite icon at the top right of the screen. Figure 3-59. Enter Installation Wizard...
Page 149 Figure 3-60. Select password policy level User can select the option Lowest, Medium, High or Highest for policy level. The complexity of the password will be differed by the policy level you selected: Versana Balance – Basic Service Manual System view 3-69 5808768-100 English Rev.9...
Page 150 Password cannot contain user name: Yes Do not use space when creating the password. NOTE: NOTE: If user selects Lowest level in password policies, ADM password can be empty during Admin Registration. 3-70 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 151 Record your answers for the 3 questions. The answers are required when you need to reset ADM password. NOTE: ADM password and security questions can be empty if password policy level is selected as LOWEST. Versana Balance – Basic Service Manual System view 3-71 5808768-100 English Rev.9...
Page 152 If you didn’t set ADM password during software upgrade procedure, you could also set operator password later by Utility -> Admin -> Users. Figure 3-63. Set ADM password 3-72 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 153 When the HDD is removed from the unit, it will need password to decode. For R1.0.3, set Disk Encryption Password and click Apply. Then press Next. Figure 3-64. Disk Encryption Password for R1.0.3 Versana Balance – Basic Service Manual System view 3-73 5808768-100 English Rev.9...
Page 154 Next. Figure 3-65. Disk Encryption Password for R1.0.4 and higher An information window of Change Password Success will display, press OK to continue. Figure 3-66. Change Password Success 3-74 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 155 The passwords are critical for your system. Please store your passwords safely. For R1.0.3, set System Password and click Apply. Then press Next. Figure 3-67. System Password Setting for R1.0.3 Versana Balance – Basic Service Manual System view 3-75 5808768-100 English Rev.9...
Page 156 Next. Figure 3-68. System Password Setting for R1.0.4 and higher An information window of Change Password Success will display, press OK to continue. Figure 3-69. Change Password Success 3-76 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 157 Figure 3-70. System Language settings (1) NOTE: If you select Exit, you will exit the installation wizard. • If you do not change the language, press Next to continue. Versana Balance – Basic Service Manual System view 3-77 5808768-100 English Rev.9...
Page 158 Figure 3-71. Formats selection Click Ok to restart the system. Figure 3-72. System Language settings (2) NOTE: If you press Previous, you will go to the previous page. 3-78 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 159 6. This screen shows the hospital and time information, and you can set the system date and time here. Figure 3-73. General Information 7. Press Next to continue. Versana Balance – Basic Service Manual System view 3-79 5808768-100 English Rev.9...
Page 160 Figure 3-74. Wireless Network Information Figure 3-75. Local Network Information Table 3-26: Network settings Preset Parameter Description Enable DHCP Select to set TCP/IP. 9. Press Next to continue. 3-80 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 161 When Enable Proxy is selected, number of the proxy server port. Username When Proxy is selected, name of the user. Password When Proxy is selected, password for the user. Versana Balance – Basic Service Manual System view 3-81 5808768-100 English Rev.9...
Page 162 To access System Information, navigate to Utility > Service > Home. Figure 3-77. System Information 11. After having set the InSite - Remote Assistant, press Next to continue. 3-82 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 163 Figure 3-78. Summary Information Press Export and select OK to store the report. Figure 3-79. Export Summary 13. Press Exit to exit Installation Wizard. Versana Balance – Basic Service Manual System view 3-83 5808768-100 English Rev.9...
Page 164: Tcp/Ip Screen
3-9-2 TCP/IP Screen 1. Press Utility on the control panel and login as admin, refer to ‘Logging on to Versana Balance as “ADM”’ on page 4-12 2. Select Connectivity on the screen. 3. Select TCP/IP tab, the screen gives an overview of the network settings for Versana Balance.
Page 165: Network Setup
4. Reboot the system to activate the settings or continue with other TCPIP setup tasks. 3-9-3 Network setup For network connection setup, See 7-6-1 ‘Network Configuration’ on page 7-34 for more information. Versana Balance – Basic Service Manual System view 3-85 5808768-100 English Rev.9...
Page 166: Setup Connection To A Dicom Server
AutoDetect. Otherwise, transfer times can be two or five times longer, during which the Versana Balance will appear to be locked up. (If the Hard Drive activity light on the front of the console is lit steady or blinks quickly, the Versana Balance is most likely not hung.)
Page 167 Note: It is NOT recommended to use the factory default. This is not prohibited, but more than one system with the same AE title can cause confusion. Edit Port Number if needed. 104 is typical. Save your changes and reboot the system. Versana Balance – Basic Service Manual System view 3-87 5808768-100 English Rev.9...
Page 168: How To Get The Versana Balance To Recognize Another Device On The Network
System Setup 3-9-5 How to get the Versana Balance to recognize another Device on the Network Table 3-30: Utility ->Connectivity ->Device screen Select Add. The system creates a device called “NewDevice”. Change the name to one of your choosing. Enter the IP address of the device.
Page 169: How To Setup And Use A Dicom Image Storage Service
3-9-6 How to Setup and Use a DICOM Image Storage Service An Image Storage Service provides a place to store patient and exam data from Versana Balance and corresponding images. The Image Storage Service, or the device that hosts it, is often called a Patient Archiving and Communication System (PACS).
Page 170: Dataflow
Select so that this dataflow does not appear as a Dataflow on the Patient menu. Select to use this dataflow as the default dataflow when you start the system. 3-90 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 171: Button
In the Utility menu, select a single association or open PR for the desired DICOM storage device. Figure 3-83. Botton Preset Menu Versana Balance – Basic Service Manual System view 3-91 5808768-100 English Rev.9...
Page 172 Note: The default Compression for Clips is JPEG85. It is strongly recommended to keep the Compression set to JPEG85. Table 3-36: Active Images Page Preset Parameter Description Standard Print Lets you send to a Windows-based printer. 3-92 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 173: Removable Media
New media should always be formatted with a full format. The bottom of the screen lists properties of the selected media. Versana Balance – Basic Service Manual System view 3-93 5808768-100 English Rev.9...
Page 174: Miscellaneous
ID is required when you archive data, or if you want the system to automatically search the archive for a patient when you enter patient data. 3-94 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 175 Select go to Worklist screen or Patient screen when ending the current go to patient. Keep Search String Search string is kept rather than cleared. Worklist Auto Query Automatically queries the worklist server. Versana Balance – Basic Service Manual System view 3-95 5808768-100 English Rev.9...
Page 176 Create DICOMDIR and DICOM files structured for diagnostic portable media behave. It is important for portability between the Versana Balance to PACS. If you want to Export to Network storage: save exams to the USB Hard drive and look at it on the PACS, the Create DICOMDIR DICOMDIR is a must.
Page 177 If the Enable Other ID preset is selected, the system validates the format of “Other ID” when an ID is entered. Choose: NHS Number *** ** *****, Letters and Numbers, Numbers, or Any (no restriction) Versana Balance – Basic Service Manual System view 3-97...
Page 178: Bluetooth
Unique network card address. NOTE: Only available for MyComputer. Properties: Enabled Select to enable bluetooth device. Properties: Image Transfer Select to enable image transfer. Support Properties: Date Added Display the new device added date. 3-98 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 179: Tricefy
Connectivity setup 3-9-12 Tricefy New GE Versana ultrasound systems have Tricefy pre-installed. Additional software is not necessary for using Tricefy; simply activate your account using the following steps. 1. Press Utility -> Connectivity -> Tricefy. NOTE: The Tricefy tab is only available on machines that have Tricefy option.
Page 180 Printflow View, press Save. Now when you press the P1 button, the image will be sent to your Tricefy cloud. Figure 3-90. Configure the P-Button for Tricefy 3-100 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 181 Patient to Printflow View. And also remember input the patient’s Phone number or email address. Figure 3-91. Share Images to Patient NOTE: If you has any problem with Tricefy settings, please contact your GE service/sales representative. Versana Balance – Basic Service Manual System view 3-101 5808768-100 English Rev.9...
Page 182: Option Setup
3-10-1 Software Option Installation Procedure NOTE: Not all features described in this section may be available or cleared for sale in all markets. Please contact with your local GE Ultrasound representative to get the latest information. 1. Power on the system.
Page 183 5. After the system is powered on, check the option status. Figure 3-94. Check Option Status The option status explanation: • Permanent: This option is enabled in the system. • Disabled: This option is disabled in the system. Versana Balance – Basic Service Manual System view 3-103 5808768-100 English Rev.9...
Page 184 System Setup 3-10-1 Software Option Installation Procedure(continued) 6. This completes the option installation of Versana Balance. NOTE: Installing corresponding hardware is a prerequisite of loading software option successfully. Please check below table for correspondence. Table 3-43: Software Corresponding Hardware Software Option...
Page 185: Paperwork After Setup
During and after setup, the documentation (i.e. CDs with documentation, User Manuals, Installation Manuals, etc.) for the Versana Balance and the peripherals must be kept as part of the original Ultrasound system documentation. This ensures that all relevant safety and user information is available during the operation and service of the complete Ultrasound system.
Page 186: Product Locator Installation Card
3-11-3 Product Locator Installation Card NOTE: The Product Locator Installation Card shown may not be the same as the provided Product Locator card. Figure 3-95. Product Locator Installation Card (Example) 3-106 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 187: Chapter 4 - General Procedures And Functional Checks
Chapter 4 General Procedures and Functional Checks This chapter provides procedures for quickly checking major functions of the Versana Balance and diagnostics instructions using the built-in service software. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 188: Overview
4-1-3 Special Equipment required To perform these tests, you'll need any of the sector, linear, or convex probes. (Normally you should check all the probes used on the system). System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 189: General Procedures
The covers are required for safe operation, good Ultrasound system performance and cooling purposes. Energy Control and Power Lockout for Versana Balance. WARNING When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts: 1.
Page 190: Overview
4-2-3 ‘Power off’ on page 4-8 • 4-2-4 ‘Check System Date and Time’ on page 4-10 • 4-2-5 ‘Logging on to Versana Balance as “ADM”’ on page 4-12 • 4-2-6 ‘Initial Login to the Versana Balance R1.0.3’ on page 4-13 •...
Page 191: Power On/Boot Up
Do not cycle the Circuit Breaker ON-OFF-ON in less than five (5) seconds. When turning OFF the Circuit Breaker, the Ultrasound system should de-energize completely before turning the circuit breaker ON. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 192 General Procedures and Functional Checks 4-2-2-2 Connect AC (mains) Power to Versana Balance Connecting AC Power to the Versana Balance ultrasound unit, involves preliminary checks of the power cord, voltage level and compliance with electrical safety requirements. Main switch is an isolation means which used to isolate its circuits eletrically from the SUPPLY MAIN.
Page 193 General procedures 4-2-2-3 Switch ON the AC Power to Versana Balance 1. Switch ON the Mains Power Circuit Breaker at the rear of the unit. You should hear a “click” from the relays in the AC Power and the unit is ready to boot.
Page 194: Power Off
The SYSTEM - EXIT menu, used when switching off the unit, gives you these choices: Figure 4-1. System Exit Window • Exit (Only available when logged in as GE Service with Service Dongle) Select this button when you want to exit to Windows. • Standby Use this button to select Standby mode.
Page 195 Relocating the scanner. DO NOT unplug and/or transport the unit until after the power CAUTION off sequence has been completed. Failure to do so may result in corrupted patient files. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 196: Check System Date And Time
Figure 4-2. Check system date and time message Move the cursor to OK and press Cursor key on the control panel to select OK. The system enters. 4-10 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 197 • Enter Utility -> System -> General -> Date/Time. • Reset the system date and time. • Select Apply and then select OK. • Select Save. Versana Balance – Basic Service Manual System view 4-11 5808768-100 English Rev.9...
Page 198: Logging On To Versana Balance As "Adm
General Procedures and Functional Checks 4-2-5 Logging on to Versana Balance as “ADM” Select Utility on the control panel, then select Admin. It will bring up the Operator Login dialog where you must log Figure 4-3. Operator Login Window 1. Operator: Select the operator.
Page 199 Record your answers for the 3 questions. The answers are required when you need to reset a password. 4. Press OK to proceed with the Logon. Press Cancel to exit. Figure 4-4. 1st ADM Login to the Versana Balance R1.0.3 Versana Balance – Basic Service Manual System view 4-13 5808768-100 English Rev.9...
Page 200: Change Password
The new password should meet the password complexity rules for selected Policy Level. Password Level could be set in Utility -> Admin -> User policies. Figure 4-5. Change Password 4-14 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 201 For R1.0.4 and higher, if user can change the empty password to a new password (non-empty). When first logging into the Versana Balance, the user will be prompted to set up 3 password security questions and answers. Record the answers as they’re required for password reset.
Page 202: Forgot Password
To reset your password, 1. Select Forgot password? Figure 4-7. Select Forgot password? 2. Reset password pop-up appears. Input user name and press Next to continue. Figure 4-8. Input user name 4-16 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 203 Figure 4-9. Warning Message 3. Answer 3 password security questions that you previously set up when creating ADM password (non-empty) for the first time. Figure 4-10. Answer questions Versana Balance – Basic Service Manual System view 4-17 5808768-100 English Rev.9...
Page 204 If the password you type doesn’t meet the password complexity rules of selected Policy Level, a warning message will appear on the screen and you will be prompted to correct the password. Figure 4-12. Warning Message 4-18 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 205: Service Key (Ssa)
BEP. The password used with the GE service key changes at specific intervals. The SSA key provides secure access for GE service personal to advanced tools to service the system. SSA is a class M key with the following characteristics: •...
Page 206: Exit To Windows Desktop From The Versana Balance
General Procedures and Functional Checks 4-2-10 Exit to Windows Desktop from the Versana Balance application software If you want to exit to the Windows Desktop when the application software is running, please refer to Propretary Service Manual. 4-2-11 Removable media...
Page 207 4-15, select OK to continue. Figure 4-15. Format Warning Pop-up Window 5. If desired, verify that the format was successful by returning to Utility-> Connectivity->Removable Media and selecting Verify. Versana Balance – Basic Service Manual System view 4-21 5808768-100 English Rev.9...
Page 208 1. Insert a formatted media into the drive. 2. Enter enter Utility-> System-> Backup/Restore. NOTE: If you are not logged in as GE Service or with administrator privileges, the Operator Login window is displayed. Log on with administrator privileges. 3. In the Backup list, select Patient Archive, User Defined Configuration and Service.
Page 209 4. In the Media field, select the Backup/Restore CD/DVD (or USB memory device). 5. Select Restore. The system performs the restore. As it proceeds, status information is displayed on the Backup/Restore screen. Figure 4-17. Restore message Versana Balance – Basic Service Manual System view 4-23 5808768-100 English Rev.9...
Page 210 However, the patient database (backed up earlier) maintains pointers to the location of the images on the archive media. Figure 4-18. Format Media Screen 5. Enter Utility-> System-> Backup/Restore. 4-24 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 211 General procedures 4-2-12-4 Archiving Images(continued) 6. Select “Move File Older Than in Days”. Figure 4-19. EZBackup/Move 7. Press EZBackup/EZMove. Figure 4-20. EZBackup Wizard 1 Versana Balance – Basic Service Manual System view 4-25 5808768-100 English Rev.9...
Page 212 NOTE: The calculation for the number of backup CD is only an estimate. Allow for one additional CD when performing an EZBack/EZMove. Figure 4-22. EZBackup Wizard 2 4-26 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 213 10. The status menu appears. When the backup/move has been complete, press Next. Figure 4-24. EZBackup Wizard 3 NOTE: If you need to insert the next media, a message appears providing you with the media label. Versana Balance – Basic Service Manual System view 4-27 5808768-100 English Rev.9...
Page 214 11. When the backup is complete, the completion wizard page appears. Press Finish. Figure 4-25. EZBackup Completion Window All databases, presets and images should now be saved to removable media. 4-28 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 215: Data Management
General procedures 4-2-13 Data Management Refer to the latest revision of the Versana Balance Basic User Manual to perform the following tasks: • Configuring the Disk Management Function • Setting the Disk Management Schedule • Configuring Data Management Settings •...
Page 216: Where Are The User Manuals And The Service Manual
4-2-18 How to display or print the PDF files from the Manual CD? 1. Insert the CD-R disk (CD-ROM) into the CD-drive on a PC or Laptop with Adobe Acrobat Reader. Do not try to use the Versana Balance to read these files, it will CAUTION not work! 2.
Page 217: Cleaning The Trackball
1. Power down the system. 2. Disconnect the mains power cable from the wall outlet. Follow these links if you need more information: 4-2-3 ‘Power off’ on page 4-8 for more information. Versana Balance – Basic Service Manual System view 4-31 5808768-100 English Rev.9...
Page 218 When cleaning, make sure not to spill or spray any liquid into CAUTION the trackball housing (keyboard or system). 4-2-19-5 Test the Trackball Power up the system and test that the trackball now works as intended. 4-32 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 219: Cleaning The Air Filters
1. Power down the system. 2. Disconnect the mains power cable from the wall outlet. Follow these links if you need more information: 4-2-3 ‘Power off’ on page 4-8 for more information. Versana Balance – Basic Service Manual System view 4-33 5808768-100 English Rev.9...
Page 220 General Procedures and Functional Checks 4-2-20-4 Cleaning 1. Power off the system. 2. Remove the body left and right cover on both sides. Figure 4-27. Remove the body right and left cover 4-34 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 221 5. Re-install the clean filter in the reverse order of removal. NOTE: Please align the 2 Pins with the 2 holes on both side panels during installation. Figure 4-29. Install the Filters Versana Balance – Basic Service Manual System view 4-35 5808768-100 English Rev.9...
Page 222: Monitor
DO NOT use T-spray or Sani Wipes on the control panel. NOTE: DO NOT remove AN Key film when clean the control panel. Before cleaning the control panel, make sure the key cap is CAUTION firmly in place. 4-36 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 223: Disk Encryption/Decryption
The user must make backups and take care of the encryption CAUTION password/passphrase and recovery key. It is the customer’s responsibility for storing the data. GE will have no back door or any responsibility or possibility of recovering the data. Versana Balance – Basic Service Manual...
Page 224: Disk Encryption
EZ Configuration Wizard, refer to step 3 of 3-9-1 ‘EZ configuration Wizard’ on page 3-68. Figure 4-31. Enter Current Password 4-38 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 225 Disk Encryption/Decryption 4-3-2 Disk Encryption(continued) • Enter new password/passphrase, and re-enter it to confirm. Figure 4-32. Change Password 1 • Press OK. Figure 4-33. Change Password 2 Versana Balance – Basic Service Manual System view 4-39 5808768-100 English Rev.9...
Page 226 Admin -> Disk Encryption. Figure 4-34. Disk Encryption 1 2. Select Encryption ON. A confirmation message pops up, press Continue to continue the encryption process. Figure 4-35. Disk Encryption 4-40 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 227 Print recovery key to print the recovery key, or you can press Hide recovery key to hide the recovery key. Press Continue. Figure 4-37. Disk Encryption 4 Versana Balance – Basic Service Manual System view 4-41 5808768-100 English Rev.9...
Page 228 The encryption process for patient data drive may take thirty minutes or more. Make sure to keep the password/passphrase, recovery key CAUTION and any back up of these in secure place, not accessible for unintented audience. 4-42 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 229: Pause Encryption
1. During encryption process, you can press Pause to stop the encryption process. Figure 4-40. Encryption Pause 1 2. A confirmation dialog pops up, press Yes to continue or No to cancel. Figure 4-41. Encryption Pause 2 Versana Balance – Basic Service Manual System view 4-43 5808768-100 English Rev.9...
Page 230: Resume Encryption
Encryption. Press Resume. Figure 4-42. Encryption Resume 1 2. A confirmation dialog pops up, press Yes to resume conversion or press No to cancel. Figure 4-43. Encryption Resume 2 4-44 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 231 Disk Encryption/Decryption 4-3-4 Resume Encryption(continued) 3. Encryption of patient data is ongoing. Please do not use the system until the process is completed. Figure 4-44. Encryption Resume 3 Versana Balance – Basic Service Manual System view 4-45 5808768-100 English Rev.9...
Page 232: Change Encryption Password
Removable Media on R1.0.4 and higher). Take R1.0.3 user interface as an example. 1. Press Utility -> Admin -> System Admin -> Disk Encryption. Press Change Password. Figure 4-45. Change Encryption Password 1 4-46 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 233 4-3-5 Change Encryption Password(continued) 2. Enter new password/passphrase, and re-enter it to confirm. Figure 4-46. Change Encryption Password 2 3. Press OK. Figure 4-47. Change Encryption Password 3 Versana Balance – Basic Service Manual System view 4-47 5808768-100 English Rev.9...
Page 234: Change Recovery Key
1. Press Utility -> Admin -> System Admin -> Disk Encryption. Press Save/Change Recovery Key. Figure 4-48. Change Recovery Key 1 2. Insert a USB to store the new recovery key. Figure 4-49. Change Recovery Key 2 4-48 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 235: Unlock With User Entered Key & Recovery Key
NOTE: If you press Cancel, the system will stay in locked status and some of the functions will be not available. Figure 4-52. Unlock Dialog Versana Balance – Basic Service Manual System view 4-49 5808768-100 English Rev.9...
Page 236: Disk Decryption
3. Decryption of patient data is ongoing. Please don’t use the system until the process is completed. Figure 4-54. Decryption 2 4. When the decryption process is completed, press Finish. 4-50 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 237: Functional Checks
Functional checks 4-4 Functional checks 4-4-1 Overview In this section, the functional checks for Versana Balance are described. Functional checks are used to verify that the product works as intended. Functional checks may also be used during troubleshooting. 4-4-2 Contents in this Section 4-4-3 Preparation Turn on power to Versana Balance.
Page 238: Basic Controls
4-4-5 Primary Menu Key Tour 1. Rotary key: Rotate to adjust the menu. 2. Page Up/Down key: To turn the menu page up and down. Figure 4-56. SoftMenu Key Tour 4-52 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 239 24. Measurement Summary Window. 9. Delete Image. 25. User Configurable Key. 10. Save As Menu. 26. P1, P2, P3. 11. Three types of Images Clipboard. 27. Follow-up tool. 12. Image Preview. Versana Balance – Basic Service Manual System view 4-53 5808768-100 English Rev.9...
Page 240: Performance Tests
1. Activate IQC via Utility--> Admin--> System Admin. Check the “Enable IQC for Service” box. Select Save, then select Exit. Figure 4-58. Check “Enable IQC for Service” 4-54 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 241 “>>” to move it to the Imaging Preset Selections. Then Select Exit. Figure 4-59. Image Quality Check 3. Press Probe/Preset on the control panel. Then select Figure 4-60. Image Quality Check Versana Balance – Basic Service Manual System view 4-55 5808768-100 English Rev.9...
Page 242: B Mode Checks
Density (move to higher line density) to increase resolution in image. • Use Frequency (move to lower frequency) to increase penetration. • Use the Rejection control to reduce noise in the image. 4-56 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 243: M Mode Checks
Adjust Gain and TGC controls to adjust the range to be imaged. Adjust Compression and Edge Enhance to further optimize the display. Adjust Rejection to reduce noise while taking care not to eliminate significant low-level diagnostic information. Versana Balance – Basic Service Manual System view 4-57 5808768-100 English Rev.9...
Page 244: Color Mode Checks
2. Use the trackball to position the ROI frame over the area to be examined. 3. Press Set. The instruction Size should be highlighted in the trackball status bar. Use the trackball to adjust the dimension of the ROI. 4-58 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 245 Spatial Filter smooths the image by averaging collected data along the same horizontal line. An increase of the spatial filter will reduce noise, but this will also reduce the lateral resolution. Versana Balance – Basic Service Manual System view 4-59 5808768-100 English Rev.9...
Page 246 Use Threshold to emphasize either the color flow overlay, or the underlying grey scale tissue detail. Use Baseline to emphasize flow either toward or away from the probe. 4-60 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 247: Pw Doppler Mode Checks
If needed, adjust the Display’s Brightness and Contrast setting. Press PW to start Pulsed Wave Doppler (PW). Use the trackball to select the Area of Interest (Sample Volume) in PW. Versana Balance – Basic Service Manual System view 4-61 5808768-100 English Rev.9...
Page 248 Use Invert to reverse the vertical component of the spectral Doppler area of the display. Use Angle Correct to steer the ultrasound beam to the blood flow to be measured. 4-62 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 249: Tissue Velocity Imaging (Tvi) Checks
If the trackball control pointer is selected, press trackball to be able to select between Position and Size controls. Use the trackball to adjust the dimension of the ROI. Versana Balance – Basic Service Manual System view 4-63 5808768-100 English Rev.9...
Page 250 NOTE: PW will be optimized for Tissue Velocities when activated from inside TVI. 4-64 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 251: Basic Measurements
Cursor Select button. NOTE: After you complete the measurement, to erase all data that has been measured to this point, but not data entered onto worksheets, press Clear. Versana Balance – Basic Service Manual System view 4-65 5808768-100 English Rev.9...
Page 252: Probe/Connectors Check
Launch the application. To change application, The selected application starts. press Probe key on the Control Panel. Verify there’s no EMI/RFI or artifacts specific to No EMI/RFI or artifacts. the probe. 4-66 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 253 5. Be sure that the probe head is clean before placing the probe in its storage box. Take the following precautions with the probe cables: Do not WARNING bend, be sure to keep probe cables free from the wheels. Versana Balance – Basic Service Manual System view 4-67 5808768-100 English Rev.9...
Page 254: Ecg Check
Fasten the three ECG Pads to your body and When the connection is completed, a typical connect the three leads to respective ECG clean ECG signal is displayed. Pad. 4-68 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 255: Cineloop Check
Adjust Num cycles to increase or decrease the number of heart beats to be played back. Adjust Left marker and Right marker to trim or expand the cineloop boundaries. Versana Balance – Basic Service Manual System view 4-69 5808768-100 English Rev.9...
Page 256: Back End Processor Checks
If the system seems to be operating erratically, please refer ‘Diagnostics/Troubleshooting’ on page 7-1. 4-4-17 Operator Panel Test • The Operator Panel is tested when the Versana Balance is powered up as part of the start-up scripts, run at every start-up. For more info, please refer to ‘Diagnostics/Troubleshooting’...
Page 257: Mechanical Functions Checks
4-4-20-2 Casters (Wheels) and Brakes Checks Examine the wheels frequently for defects to avoid breaking or jamming. Table 4-4: Wheel Characteristics Wheel Characteristics Front and Rear Swivel and Brake Versana Balance – Basic Service Manual System view 4-71 5808768-100 English Rev.9...
Page 258: Power Supply Test & Adjustments
Refer to 7-7-1-1 ‘System Doesn’t Boot (Hang-up)’ on page 7-51, if you appear to have a problem that may be related to the Power Supplies. 4-72 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 259: Application Turnover Check List
Verify that Location (Hospital Name) is correct. Verify Language settings are correct. Verify assignment of Print Keys. Verify all of the customer’s options are set up correctly. Demo Option strings turn on Versana Balance – Basic Service Manual System view 4-73 5808768-100 English Rev.9...
Page 260: Site Log
General Procedures and Functional Checks 4-7 Site Log Table 4-6: Site Log DATE SRVICE PERSON PROBLEM COMMENTS 4-74 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 261: My Trainer
1. Press Utility -> System -> User Configurable Key. Check Enable Numeric Hot Key, then set My Trainer in the Keyboard Key or User Defined Key. Figure 4-61. Set My Trainer Versana Balance – Basic Service Manual System view 4-75 5808768-100 English Rev.9...
Page 262 Connectivity, Wireless Connectivity, Bluetooth Connectivity, Connect to Thermal Printer, Connect to network Printer, DICOM Worklist settingm DICOM Image Storage. 4. Maintenance: Trackball, Contact GE service, Connect to Insite Agent for Remote Service, AN Key Film, Isolation USB Connection, Keycaps. 4-76 System view Versana Balance –...
Page 263 Select the arrow to go to the previous page the home page. Select the arrow to move to Select the arrow to go to the next page. the end page. 9. Step Description. Versana Balance – Basic Service Manual System view 4-77 5808768-100 English Rev.9...
Page 264 General Procedures and Functional Checks 4-78 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 265: Chapter 5 - Components And Functions (Theory)
Chapter 5 Components and Functions (Theory) This chapter explains Versana Balance’s system concepts, component arrangement, and subsystem functions. It also describes the power distribution and the Common Service Desktop interface. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 266 5-1 Overview 5-1-1 Contents in this chapter • 5-1 ‘Overview’ on page 5-2 • 5-2 ‘Block Diagram and Theory’ on page 5-3 • 5-3 ‘Common Service Desktop’ on page 5-5 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 267: Block Diagram And Theory
Block Diagram and Theory 5-2 Block Diagram and Theory 5-2-1 General Information Versana Balance is an ultrasound imaging scanner. The system can be used for: • 2D Gray Scale • 2D Color Flow imaging • M-Mode Gray Scale imaging •...
Page 268: Block Diagram
Components and Functions (Theory) 5-2-2 Block Diagram 5-2-2-1 System Diagram Figure 5-1. Versana Balance System Block Diagram 5-2-2-2 System Diagram Introduction The system is composed with top modules, internal cage and power box which is located at the bottom side of the machine.
Page 269: Common Service Desktop
• Class C view is the view enabled by the service options purchased. • Service Advanced • Service Expert (requires Service Advanced) • Service Pro (requires Service Advanced) Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 270 Components and Functions (Theory) System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 271: Chapter 6 - Service Adjustments
Chapter 6 Service Adjustments This chapter describes how to test and make adjustments to the Versana Balance. You can use these to test the system for errors. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 272: Contents In This Chapter
Service Adjustments 6-1 Overview 6-1-1 Contents in this chapter • 6-1 ‘Overview’ on page 6-2 • 6-2 ‘Preset Region’ on page 6-3 • 6-3 ‘Monitor Adjustments’ on page 6-5 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 273: Preset Region
Preset Region USA, Canda and Latin America USA_LA Preset Europe EU Preset China China Preset APAC Asia Preset South Asia India Preset Middle East, Africa and other countries EAGM Preset Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 274: Region Presetting Procedure
Figure 6-2 on page 6-4. Figure 6-2. Quesiton • After "Ok" is selected, the window below will display.Select "Ok" and then restart the system. Figure 6-3. Restart the system System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 275: Monitor Adjustments
To adjust the brightness and volume: 1. On the alphanumeric keyboard, • adjust brightness with Ctrl +Up/Down keys; • adjust volume with Ctrl +Left/Right keys. Figure 6-4. Monitor Adjustment Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 276: Brightness And Contrast
Move the adjustment button to the left to decrease the contrast or move the adjustment button to the right to increase the contrast. Figure 6-7. Contrast System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 277 3. Press Reset to return to the default setting; Press Exit to exit the setting menu. NOTE: Press Reset button and the three color temperature settings will return to the default settings. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 278 Service Adjustments System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 279: Chapter 7 - Diagnostics/Troubleshooting
Chapter 7 Diagnostics/Troubleshooting This chapter describes how to setup Versana Balance and run the tools and software that help maintain image quality and system operation. Very basic host, system and board levels are run whenever power is applied. Some Service Tools may be run at the application level.
Page 280: Contents In This Chapter
7-4 ‘System Warning/Error and Logs’ on page 7-9 • 7-5 ‘Common Service Desktop’ on page 7-12 • 7-6 ‘Network and Common Diagnostics’ on page 7-34 • 7-7 ‘Troubleshooting’ on page 7-51 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 281: Gathering Trouble Data
Product Name = Versana Balance From the Utility>System>About screen: Applications Software • Software Version • Software Part Number System Image Software • Image Date • Image Part Number Additional Information Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 282: Collect A Trouble Image With Logs
System lockup • a choice to Export a pre-formated CD-R/DVD-R or save to the Export directory D: drive (for remote viewing through FFA) Figure 7-1. Alt+D Dialog Box System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 283: Screen Capture
2. Press Store. This will place a snapshot of the screen on the “clipboard” displayed at the left side of the scan image display. Figure 7-2. Select Image to Capture 3. Select and highlight the snapshot to be stored. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 284 DVD/CD; Click Save, if the archive location is USB. NOTE: It is better to save the image in Jpeg format. Image of this format can be easily reviewed in the computer. System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 285: Capturing A Screen With Service Key
Proprietary Service Manual. 4. In Windows Task Manager, select File-> New Task (Run...). Figure 7-5. Windows Task Manager 5. Type in the program name: mspaint. Figure 7-6. Create New Task Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 286 7-3-2 Capturing a Screen with Service Key(continued) 6. The paint screen is displayed, press Ctrl+V to paste the captured screen. And then save the image in the appropriate destination. Figure 7-7. Save Image System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 287: System Warning/Error And Logs
Figure 7-9. Temperature exceeds threshold • Cause: CPU temperature exceeds threshold (100 degrees) and therefore, system must be shutdown immediately. • What to do: shut down the system and clean the filter. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 288: System Voltage Failure
2. If the problem persists, shut down the system, turn OFF the circuit breaker and then reboot the system. 3. if the problem persists, shut down the system and analyze the log files in Technical Support Mode. 7-10 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 289: System Error
What to do 1. Press OK, turn off the system and then reboot it. 2. If the problem persists, shut down the system and analyze the log files. Versana Balance – Basic Service Manual System view 7-11 5808768-100 English Rev.9...
Page 290: Common Service Desktop
Depending on the purchase level,includes an option string to control access. • GE Service access (Class M) and an SSA key. For users with local Service Access privileges, this level provides unrestricted access to all Service desktop widgets and utilities.
Page 291: Disruptive Mode
This message indicates that the Versana Essential needs to be restarted once the service activity is complete. The message remains until the Versana Balance is restarted. This prevents patient scanning while the Versana Balance is not operating at an optimal status. For example, running a diagnostic may leave the Versana Essential in a state that is not good for imaging.
Page 292: Color Statuses
• Diag History • Utilities • Change Password • Checkpoints • Delete Files • Disk Defragment • Data Transfer • Gather Logs • Network Capture • SSA License 7-14 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 293 With Service Advanced and Service Expert plus Service PRO (Class C), the probe assessment tool (ePAT) diagnostic is added to the Service Advanced and Service Expert options listed. With GE Service access (Class M) and an SSA key, these are the available options: • HOME •...
Page 294: Home
7-5-5-3 ‘System Status’ on page 7-20 • 7-5-5-11 ‘Disk Drive Space’ on page 7-29 • 7-5-5-12 ‘Network Configuration’ on page 7-31 • 7-5-5-13 ‘Connected Probes’ on page 7-33 7-16 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 295 • Yes - The agent is registered in the back office. • No - The agent is not registered in the back office. • Not Available - The agent is not running or has not been configured. Versana Balance – Basic Service Manual System view 7-17...
Page 296 • No - The agent is not verified in the back office. • Not Available - The agent is not running or has not been configured. Model GE part number for the Versana Essential. The same number as listed on the rating plate. Number Serial Number Serial number of the Versana Essential.
Page 297 Version number of the application software Application Status Status of the application. Valid values are • Running • Stopped For more information, see: • 7-5-5 ‘Home’ on page 7-16 Versana Balance – Basic Service Manual System view 7-19 5808768-100 English Rev.9...
Page 298 30 days or the last status checkpoint whichever is sooner. Temperature displays temperature a graph for the configured monitoring points. 7-20 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 299 System On Time Displays the time the Versana Essential was turned on. Time Since Last Displays the time the Versana Essential was last rebooted. Reboot Versana Balance – Basic Service Manual System view 7-21 5808768-100 English Rev.9...
Page 300 Parameter with the vital product data (VPD). Value Actual value of the Item. For more information, see: • 7-5-5-3 ‘System Status’ on page 7-20 • 7-5-5 ‘Home’ on page 7-16 7-22 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 301 For more information, see: • 7-5-5-6 ‘FRU Status’ on page 7-24 • 7-5-5-7 ‘Graphs’ on page 7-25 • 7-5-5-3 ‘System Status’ on page 7-20 • 7-5-5 ‘Home’ on page 7-16 Versana Balance – Basic Service Manual System view 7-23 5808768-100 English Rev.9...
Page 302: For More Information, See
Number of low temperature errors. High Level Errors Number of high temperature errors. For more information, see: • 7-5-5-5 ‘Temperature’ on page 7-23 • 7-5-5 ‘Home’ on page 7-16 7-24 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 303: Graphs
To access this page, under System Status, select Temperature and then select Graphs. Figure 7-19. Graphs For more information, see: • 7-5-5-5 ‘Temperature’ on page 7-23 • 7-5-5 ‘Home’ on page 7-16 Versana Balance – Basic Service Manual System view 7-25 5808768-100 English Rev.9...
Page 304: System Status
For more information, see: • 7-5-5-6 ‘FRU Status’ on page 7-24 • 7-5-5-10 ‘AC Voltage’ on page 7-28 • 7-5-5-3 ‘System Status’ on page 7-20 • 7-5-5 ‘Home’ on page 7-16 7-26 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 305 Number of low limit voltage errors Upper Limit Errors Number of high limit voltage errors For more information, see: • 7-5-5-8 ‘Voltage’ on page 7-26 • 7-5-5 ‘Home’ on page 7-16 Versana Balance – Basic Service Manual System view 7-27 5808768-100 English Rev.9...
Page 306 To access this page, under System Status, select Voltage and then select AC Voltage. Figure 7-21. AC Voltage For more information, see: • 7-5-5-8 ‘Voltage’ on page 7-26 • 7-5-5 ‘Home’ on page 7-16 7-28 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 307 Table 7-7: Disk Drive Space Element DESCRIPTION C: Drive C: partition shows the graphical representation of the following: • Used space in GB • Available free space in GB Versana Balance – Basic Service Manual System view 7-29 5808768-100 English Rev.9...
Page 308 Z: partition shows the graphical representation of the following: • Package repository • Misc • Available free space in GB For more information, see: • 7-5-5 ‘Home’ on page 7-16 7-30 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 309: Network Configuration
The information on Network Configuration is available to Class C and Class M licenses. To access Network Configuration, navigate to Utility > Service > Home. Figure 7-23. Network Configuration Figure 7-24. Network Configuration with More Details Versana Balance – Basic Service Manual System view 7-31 5808768-100 English Rev.9...
Page 310 Address for the MAC for the wireless connection. Speed (Mbps) Speed of the wireless connection Status Current status of the wireless connection. For more information, see: • 7-5-5 ‘Home’ on page 7-16 7-32 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 311 Identifier of the probe connected to the Versana Essential. Status Statuses of the probe connected to the Versana Essential. Valid values are: • Active • Non Active see:7-5-5 ‘Home’ on page 7-16 For more information, Versana Balance – Basic Service Manual System view 7-33 5808768-100 English Rev.9...
Page 312 1. Connect system with network. 2. Enter Utility-> Connectivity-> TCP/IP, in IP settings window, check Enable DHCP, and select the proper network speed in Network Speed. Figure 7-26. Enable DHCP 7-34 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 313 Figure 7-28. System Restart inquiry dialog 4. After the system restarts, the network icon on the right top of the screen shows that the network is available. Figure 7-29. Network icon Versana Balance – Basic Service Manual System view 7-35 5808768-100 English Rev.9...
Page 314 3. Double click Wireless network. you chosen, or click the Connect at the left bottom of screen. Figure 7-30. Wireless Network Conection 4. Input Network Key and Confirm Network Key, then click Connect. Figure 7-31. Connection Status 7-36 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 315: Remote Access
1. In the server side, type the CRM No. of the system which the OLE would remotely connect to, and select Get Started. NOTE: Remote FFA link:https://stg-ffa.am.health.ge.com/#/di/ home. Figure 7-33. Input System ID Versana Balance – Basic Service Manual System view 7-37 5808768-100 English Rev.9...
Page 316 3. Select HTTPS to Connect. Then the OLE is remotely connected to the system. Figure 7-35. Select HTTPS to Connect NOTE: RDP is not available in Versana Essential. 7-38 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 317 6. If we want to see the Scan screen or have control of the unit, we have to go to Virtual Console Observation and start it. Enter Utility-> Virtual Console Observation, select Start. Figure 7-38. Start VCO Versana Balance – Basic Service Manual System view 7-39 5808768-100 English Rev.9...
Page 318 7. Select Desktop to Connect. Then the OLE is remotely connected to the system. Figure 7-39. Select Desktop to Connect NOTE: You need to reboot the system before clinical scanning is resumed. 7-40 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 319: Service Diagnostics
CWI Voltage. • Other Voltage test point. • Memory tests the memory on the mother board. • Network Interface. • Network Interface Reliability Test. • CPU Temperature Test. Versana Balance – Basic Service Manual System view 7-41 5808768-100 English Rev.9...
Page 320 • Note: This diagnostic is intended to verify keyboard keys are in good working order. It is not intended to veriy that keyboards produce desired characters. 7-42 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 321 Click the appropriate button to fill the screen with the associated test pattern. You can return to this dalog by clicking the mouse button or pressing any key. Versana Balance – Basic Service Manual System view 7-43 5808768-100 English Rev.9...
Page 322 Double-click on the picture of the monitor. If successful, the picture will change. • Sound Test generates sounds for testing the speakers. • USB Ports Test lists USB Devices. 7-44 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 323 LED1 LED2 LED3 LED4 0-25% 26-50% 51-75% 76-100% NOTE: New battery shall be actived by starts system, or the LED lights is off while the user press Test. Versana Balance – Basic Service Manual System view 7-45 5808768-100 English Rev.9...
Page 324 Ensure the probe is locked to the system before you start the probe diagnostics. DO NOT allow the probe head to hang free. Impact to the CAUTION probe head could result in irreparable damage. 7-46 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 325 5. When the probe diagnostics is completed, there will be Pass/Fail information listed in the Diognostic Results Summary field to indicate whether the probe diagnostic is completed successfully or not. Versana Balance – Basic Service Manual System view 7-47 5808768-100 English Rev.9...
Page 326 7. All the probe diagnostics you have run will be displayed in Runs field. Select one and press Get History button, the corresponding reports will be shown in the Diagnostic Results History field. 7-48 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 327 NOTE: The above detailed information is just for reference and not used to decide probe defect or not. Reboot the system after the probe diagnostics. CAUTION Versana Balance – Basic Service Manual System view 7-49 5808768-100 English Rev.9...
Page 328 3Sc-RS H45041DL 6S-RS H45021RP 12L-RS H40402LY LK760-RS H44901AF RAB2-6-RS H48681WR L6-12-RS H48062AC 7-6-3-8 Restart the system after diagnostics Always shutdown the system and reboot after a diagnostics session. 7-50 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 329: Troubleshooting
Green ON Blink “low” Blink “low” CWI PWA failure - CPU issue Green ON Blink “low” CWI PWA failure - BIOS self test error. Versana Balance – Basic Service Manual System view 7-51 5808768-100 English Rev.9...
Page 330 Diagnostics/Troubleshooting 7-52 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 331: Chapter 8 - Replacement Procedures
Replacement Procedures This chapter describes how to remove and install, or replace, modules and subsystems in the Versana Balance. It also includes instructions for installing and re-installing the software. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 332 • 8-1 ‘Overview’ on page 8-2 • 8-2 ‘Warnings and important information’ on page 8-3 • 8-3 ‘Disassembly/Re-assembly’ on page 8-5 • 8-4 ‘Loading the software’ on page 8-9 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 333: Warnings And Important Information
Because of the limited access to cabinets and equipment in the WARNING field, placing people in awkward positions, GE has limited the lifting weight for one person in the field to 16 KG (35 LBS). Anything over 16 KG (35 LBS) requires 2 people.
Page 334: Returning/Shipping Probes And Repair Parts
Equipment being returned must be clean and free of blood and other infectious substances. GE policy states that body fluids must be properly removed from any part or equipment prior to shipment. GE employees, as well as customers, are responsible for ensuring that parts/equipment have been properly decontaminated prior to shipment.
Page 335: Disassembly/Re-Assembly
HAZARDOUS VOLTAGES AND HIGH CURRENT LEVELS TO AVOID ACCIDENTAL CONTACT Do wear the ESD wrist strap when you work on live circuits and CAUTION more than 30V peak is present. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 336: Tools Needed For Servicing Versana Balance
Replacement Procedures 8-3-2 Tools needed for servicing Versana Balance Table 8-1: Standard tools list for Versana Balance Part Name Part No. Screw Description Screwdriver Description screw 2327766 D2 SCREW M3X5 Common Phillips Screwdriver NYLOK screw 2327793 Screw-M3X8 Common Phillips Screwdriver...
Page 337: Overview Of Versana Balance
2. Keyboard Assy 6. Probe holder for Versana Essential 3. Body Assy 7. Gel holder for Versana Essential 4. Base Assy 8. Body Top Cover Assy for Versana Essential Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 338 Replacement Procedures 8-3-3 Overview of Versana Balance(continued) Figure 8-2. System Overview 2 1. Monitor Assy 2. Keyboard Assy 3. Body Assy 4. Base Assy System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 339: Loading The Software
Database, as needed after a hard disk replacement, or if all the content on the hard disk has been erased, the images must be moved away from Versana Balance before doing backup of the Patient Database. Depending on the location set-up, either move the images to a remote server or to removable media like DVD or CD discs.
Page 340: Backing Up The Patient Archive And System Configurations
Database, as needed after a hard disk replacement, or if all the content on the hard disk has been erased, the images must be moved away from Versana Balance before doing backup of the Patient Database. Depending on the location set-up, either move the images to a remote server or to removable media like DVD or CD discs.
Page 341: Recording Important Settings And Parameters
CAUTION It is considered to be best practice to always keep a record on paper of the settings for the Versana Balance. Verify if it is current before you start to load software! Always keep a record of the settings for the Versana Balance on paper.
Page 342 Network Speed. Refer to b) in Figure 8-3 on page 8-12. Table 8-2: Record Table Item Name Setting Computer Name IP-Address Subnet Mask Default Gateway Network Speed Figure 8-3. Record IP Setting 8-12 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 343 System Admin. Figure 8-4. Option Key 3. Insert the backup media. Go to Utility -> System -> Backup/Restore -> Media to select the media. Figure 8-5. Media Menu Versana Balance – Basic Service Manual System view 8-13 5808768-100 English Rev.9...
Page 344 5. Select OK to backup the system information when the following pop-up warning windows display. NOTE: After Patient Archive, User Defined Configuration and Service backup, remove all the external USB devices. Figure 8-7. Backup Confirmation message 8-14 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 345 Loading the software 8-4-7 Data Backup(continued) 6. Go to Utility -> System -> General, record the Preset Region and the Language. Then select Regional Options. Figure 8-8. Preset region Versana Balance – Basic Service Manual System view 8-15 5808768-100 English Rev.9...
Page 346 7. In Format tab, record the Format. In the Location tab, record the current location. And in the Administrative -> Change system locale..., record current system locale. Figure 8-9. Region and Language 8-16 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 347 Figure 8-10. Data Transfer 9. Select Select All, and then select Transfer to backup all the patient information and images. Figure 8-11. Export Patient Information Versana Balance – Basic Service Manual System view 8-17 5808768-100 English Rev.9...
Page 348: Loading The System Software
There is one method to load the system software: • Load the system software with USB memory stick. NOTE: Finding the system software USB memory stick by removing the body left cover. 8-18 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 349 Exit to exit the upgrade process. NOTE: For updating software version to R1.0.4, it is required to select Load the complete disk for software upgrade. Figure 8-12. Upgrade instruction Versana Balance – Basic Service Manual System view 8-19 5808768-100 English Rev.9...
Page 350 Execute to continue. NOTE: Before loading the complete disk, please ensure that any patient data on the disk has been backed up. Figure 8-13. Confirmation Window 8-20 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 351 Status bar on the screen indicates the progress (about 30 minutes). Do not interrupt the software loading at any time. WARNING Figure 8-14. Loading Process Versana Balance – Basic Service Manual System view 8-21 5808768-100 English Rev.9...
Page 352 USB memory stick. Insert the USB memory stick again and repeat the upgrade process from step 2 on page 8-19. Figure 8-16. System upgrade fail 8-22 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 353 If selected to load the complete disk during the software loading process, when powering the system, the system will indicate to rewrite the serial number, please rewrite the Serial Number. Versana Balance – Basic Service Manual System view 8-23 5808768-100 English Rev.9...
Page 354 Whole disks Only C disk Reload Apps NOTE: Please save the system password properly. User is required to provide the system password to back office for remote connection. 8-24 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 355 3. Power on the system. The system will detect the USB memory stick automatically. 4. Select Secure Wipe. Or select Exit to exit the process. Figure 8-17. Upgrade message Versana Balance – Basic Service Manual System view 8-25 5808768-100 English Rev.9...
Page 356 7. The system will shutdown automatically when the wiping progress completes. NOTE: As the SSD is empty after secure wipe, the system cannot boot up. The software should be loaded first after the wipe process. 8-26 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 357 Loading the software 8-4-8-5 Software Version check out 8-4-8-5-1 Functional Check-out 1. Power on Versana Balance system and wait until system booting to scanning screen. NOTE: If selected to load C Disk only when loading the system software, the system will display a screen to restore Computer name before entering the scanning screen.
Page 358 2. Press Utility -> Admin, the following dialog is displayed. Select Acknowledge to continue. Figure 8-21. Notification Window 3. Login to the Versana Essential for the first time. Refer to4-2-5 ‘Logging on to Versana Balance as “ADM”’ on page 4-12. 8-28 System view Versana Balance –...
Page 359 Options are valid. • The status “Permanent” means the option keys are activated and working. Figure 8-22. Software Option Versana Balance – Basic Service Manual System view 8-29 5808768-100 English Rev.9...
Page 360 1. When the system is powered on, go to Utility -> System -> General. Select Regional Options. Figure 8-23. Preset Region 2. Under Formats select the desired language. Figure 8-24. Formats selection 8-30 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 361 8-4-8-7 Reload the Correct Preset Region(continued) 3. Under Location, select the desired location. Figure 8-25. Location selection 4. Under Administrative, select Change system locale..Figure 8-26. Location selection Versana Balance – Basic Service Manual System view 8-31 5808768-100 English Rev.9...
Page 362 8-4-8-7 Reload the Correct Preset Region(continued) 5. Select Apply when below message displays. Figure 8-27. Change Regional Options 6. Select the language under Current system locale, then select OK. Figure 8-28. Set Language 8-32 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 363 8-4-8-7 Reload the Correct Preset Region(continued) 7. Select Cancel not to restart the system. Figure 8-29. Restart request 8. Select Close to close the window. Figure 8-30. Installed service Versana Balance – Basic Service Manual System view 8-33 5808768-100 English Rev.9...
Page 364 10. In Utility -> System -> General, select the language as desired, and then select Save. Figure 8-32. Language NOTE: For R1.0.4 and higher, keep Input Language the same as system language, otherwise corrupted characters will be incurred. 8-34 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 365 12. When the system boots up, the system appears in the selected language. NOTE: To have the settings take effect, you MUST restart the system. NOTE: Press Alt+Shift to change the input language. Versana Balance – Basic Service Manual System view 8-35 5808768-100 English Rev.9...
Page 366 If the original selection is that the "Enable DHCP" is not selected, please uncheck “Enable DHCP”. Input the information about IP setting which have been recorded. Figure 8-35. Disable DHCP 8-36 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 367 If the user requires to restore all the User Defined Configuration, there is no need to select all the items of the Detailed Restore of User Defined to restore. Figure 8-37. Restore all user defined configuration Versana Balance – Basic Service Manual System view 8-37 5808768-100 English Rev.9...
Page 368 Restore of User Defined field. NOTE: According to the requirements from the User, restore the items in Detailed Restore of User Defined. Figure 8-39. Detailed Restore of User Defined 8-38 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 369 Detailed Restore of User Defined are selected to restore. Figure 8-40. Restore Warning Message 7. After restoring the User Defined Configuration, the System will restart. Versana Balance – Basic Service Manual System view 8-39 5808768-100 English Rev.9...
Page 370 Defined Configuration in this step. Figure 8-41. Restore Menu 9. Select Restore. Then the following pop-up Warning message will display, then select OK to continue. Figure 8-42. Warning Message 8-40 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 371 NOTE: If User Defined Configuration is not selected to restore in step 8 on 8-40, the warning message (b) in Figure 8-44 on page 8-41 will not display. Versana Balance – Basic Service Manual System view 8-41 5808768-100 English Rev.9...
Page 372 Figure 8-45. Data Import 13. Select Select All, and then select Transfer to restore all the patient information and images. Figure 8-46. Data Transfer 8-42 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 373 Figure 8-47. Overwrite Question Message 15. The following pop-up warning will display, select Ok to continue. Figure 8-48. Overwrite Warning 16. The overwrite process is completed. Figure 8-49. Overwrite Process Versana Balance – Basic Service Manual System view 8-43 5808768-100 English Rev.9...
Page 374 Plug in the probe. In scanning mode, the probe information is displayed on the right top location of the screen. About the probe specification for intended use on Versana Balance. Plug in at least one of each type of the probes and check if each of the probes is recognized and the probe information is displayed correctly.
Page 375 To access the instruction about installing DICOM devices please refer to another manual Basic User Manual. Please use the latest revision of this document. Versana Balance – Basic Service Manual System view 8-45 5808768-100 English Rev.9...
Page 376 Replacement Procedures 8-46 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 377: Chapter 9 - Renewal Parts
Chapter 9 Renewal Parts This chapter lists the renewal parts available for the Versana Balance. Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 378: Contents In This Chapter
Renewal Parts 9-1 Overview 9-1-1 Contents in this chapter • List of Abbreviations • Renewal Parts Lists System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 379: List Of Abbreviations
FRU 2 Replacement part available from the manufacturer (lead time involved) Keyboard Assy Brightness and Volume Master Board CPU / Wukong / IO Board Probe Interface Board 3 Probe Port Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 380: Renewal Parts Lists
The following figure illustrates what is the body front cover (1), body left cover (2), body back cover (3), body right cover (4) of the system. Figure 9-1. Operator Console Assy System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 381 Renewal Parts Lists 9-3-1 Operator Console Assy(continued) Figure 9-2. Console Assy Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 382: Probe
H40402LY 7.5 ± 20% LK760-RS 5548914 H44901AF 7.15 ± 20% RAB2-6-RS KTZ303982 H48681WR 3.3 ± 10% L6-12-RS 5454332 H48062AC 7.75 ± 20% NOTE: Probe LK760 is for Veterinary Use. System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 383: Peripheral
USB ECG Module (AHA)-MFG Israel H41852LL USB ECG Module (IEC)-MFG Israel 5129487 H48492AY ECG module from Norav Isral, not applies to Muslim country and China 5149641 H41852LM ECG Assy with Chinese label Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 384 Versana Balance R1.2.1 and R1.0.7 System and Application Update USB NOTE: R1.0.x is only to be used for Versana Balance old MST system; R1.2.x is only to be used for Versana Balance new MST system. NOTE: The Hcat H48122BT and service part 5774524-S for Bluetooth is not orderable now.
Page 385: Power Cord
Power Cords for Versana Balance Commercial Item Part Number Part Number Description 6736103-2 H48502AT PWR SPLY CRD BRAZIL 6736105-2 H48502AW PWR SPLY CRD EUROPE KOREA 6736102-2 H48512AD PWR SPLY CRD ANZ Versana Balance – Basic Service Manual System view 5808768-100 English Rev.9...
Page 386 10A 250V STRAIGHT 2.5M NOTE: Cable clip for Table 9-5 power cord should be installed in the hole 2, refer to Figure 9-4. Figure 9-4. Cable clip installation 9-10 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 387: Manuals
Versana Balance User Guide German version 5808217-111 Versana Balance User Guide Italian version 5808217-121 Versana Balance User Guide Dutch version 5808217-127 Versana Balance User Guide Brazilian Portuguese version 5808217-129 Versana Balance User Guide Estonian version 5808217-131 Versana Balance User Guide Slovenian version 5808217-140...
Page 388 Versana Balance User Guide Lithuanian version 5808217-175 Versana Balance User Guide Latvian version 5808217-176 Versana Balance User Guide Serbian version 5808217-177 Versana Balance User Guide European Portuguese version 5808217-180 Versana Balance User Guide Ukrainian version 5808217-181 Versana Balance User Guide Indonesian version 5808217-183...
Page 389 Versana Balance Release Notes Lithuanian version 5812352-175 Versana Balance Release Notes Latvian version 5812352-176 Versana Balance Release Notes Serbian version 5812352-177 Versana Balance Release Notes European Portuguese version 5812352-180 Versana Balance Release Notes Ukrainian version 5812352-181 Versana Balance Release Notes Indonesian version 5812352-183...
Page 390 Renewal Parts 9-14 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 391: Chapter 10 - Care And Maintenance
Ultrasound system and peripherals. These procedures are intended to maintain the quality of the Ultrasound system’s performance. Read this chapter completely and familiarize yourself with the procedures before performing a task. Versana Balance – Basic Service Manual System view 10-1 5808768-100 English Rev.9...
Page 392: Contents In This Chapter
• 10-8 ‘When there's too much leakage current …’ on page 10-31 • 10-9 ‘Inspection Paperwork’ on page 10-33 • 10-10 ‘Electrical Safety Tests Log’ on page 10-35 10-2 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 393: Warnings
Do not pull out or insert circuit boards while power is on. CAUTION Do not operate this Ultrasound system unless all board covers CAUTION and frame panels are securely in place. System performance and cooling require this. Versana Balance – Basic Service Manual System view 10-3 5808768-100 English Rev.9...
Page 394: Why Do Maintenance
Testing results, corrective action and the effects of corrective action must be documented and maintained on the site. Your GE service representative can help you with establishing, performing and maintaining records for a quality assurance program. Contact GE for coverage and/or price for service.
Page 395: Maintenance Task Schedule
Balance should be serviced and outlines items requiring special attention. NOTE: It is the customer’s responsibility to ensure the Versana Balance care and maintenance is performed as scheduled in order to retain its high level of safety, dependability and performance.
Page 396 NOTE: The maintenance may require specialized equipment to complete. NOTE: The care and maintenances are not mandatory. The table above is for reference only. 10-6 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 397: Tools Required
For a list of required tools for servicing the Versana Balance, refer to chapter 8. 10-5-1 Standard GE tool kit The following is a description of the “Standard” GE tool kit in the USA. Not all tools are required. Table 10-2:...
Page 398 Care and Maintenance Table 10-2: Overview of GE-1 tool kit contents (Continued) Tool ID Description Tool ID Description 9-GH130 Tapered Reamer 9-GH3001 Steel Rule Decimal 6 inch 9-41584 Screwdriver, slotted 1/4 in. × 6 in. 9-GH300ME Steel Rule Metric 6 inch...
Page 399: Tool Kit
Screwdriver 5/16 inch × 8 inch #36 Drill 9-41586 Screwdriver, Stubby 5/16 inch #29 Drill 9-GH19512 Countersink 1/2 inch 9-44046 3/8 inch Socket Set 9-44741 12 PC Combination Wrench Set Versana Balance – Basic Service Manual System view 10-9 5808768-100 English Rev.9...
Page 400: Special Tools, Supplies And Equipment Used For Maintenance
Maintenance. Customer may use it as part of their Quality Assurance Program tests. B/W Printer Cleaning Sheet See printer user manual for requirements Color Printer Cleaning Sheet See printer user manual for requirements Disposable Gloves 10-10 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 401: System Maintenance
Where applicable, Error Logs can be reviewed via system diagnostics. Diagnostics Optional. Presets Backup all Customer Presets to an appropriate media. Image Archive Back up the Image Archive onto appropriate media. Versana Balance – Basic Service Manual System view 10-11 5808768-100 English Rev.9...
Page 402: Functional Checks
Verify the distance by graduate rule. Distance Accuracy should be within ±5%. (Name result from result window Result A, result from graduate rule Result B; Distance Accuracy = (Result B-Result A)/Result A) 10-12 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 403 Verify that the LINE, NEUTRAL and GROUND wires are properly attached to the terminals, and that no strands may cause a short circuit. Verify Inlet connector retainer is functional. Versana Balance – Basic Service Manual System view 10-13 5808768-100 English Rev.9...
Page 404 [1]: Effective Disinfection is always a balance between safe inactivation of infectious agents and undesirable side effects. Due to the generally uneven and irregular surface of Ultrasound consoles, a comprehensive surface disinfection process cannot be recommended by the manufacturer. 10-14 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 405: Physical Inspection
Where applicable, check that the battery is not damaged, does not leak, does not emit an odor, and is not deformed or discolored. Observe all warnings and cautions for battery handling, recharging, storing, and/or disposal, Versana Balance – Basic Service Manual System view 10-15 5808768-100 English Rev.9...
Page 406: Optional Diagnostic Checks
1. Review the system error log for any problems. 2. Check the temperature log to see if there are any trends that could cause problems in the future. 3. Check the Configuration Log; update if needed. 10-16 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 407: Probe Maintenance
Ensure that you are completely familiar with the proper care of GE probes. Ultrasound probes can be easily damaged by improper handling. See the User Manual and probe care cards for more details.
Page 408 Follow care instructions that came with the probe. Disinfect a defective probe before you return it. Be sure to tag CAUTION the probe as being disinfected. 10-18 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 409 Review the probe care card that is packed with each probe. CAUTION The following website contains the most current and up-to-date recommendations: http://www.gehealthcare.com/usen/ultrasound/products/ probe_care.html Versana Balance – Basic Service Manual System view 10-19 5808768-100 English Rev.9...
Page 410: Electrical Safety Tests
Possible risk of infection. Do not handle soiled or contaminated CAUTION probes and other components that have been in patient contact. Follow appropriate cleaning and disinfecting procedures before handling the equipment. 10-20 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 411 Check probe leakage current: • Based on your facilities QA program for surface probes. • Based on your facilities QA program for endocavitary probes. • whenever probe damage is suspected. Versana Balance – Basic Service Manual System view 10-21 5808768-100 English Rev.9...
Page 412: Leakage Current Limits
Care and Maintenance 10-7-2 Leakage current limits Energy Control and Power Lockout for Versana Balance. WARNING When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts: 1. Follow LOCK OUT/TAG OUT procedures. 2. Turn off the breaker.
Page 413 CF symbol. Sink The current resulting from the application of mains Leakage voltage to the applied part. This test is required test for Type CF applied parts. Versana Balance – Basic Service Manual System view 10-23 5808768-100 English Rev.9...
Page 414: Outlet Test - Wiring Arrangement
(grounded supply) conductor and the Grounding (protective earth) conductor are reversed. If later tests indicate high leakage currents, this should be suspected as a possible cause and the outlet wiring should be visually inspected. 10-24 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 415: Grounding Continuity
Figure 10-2. Ground continuity test 1. GROUND PIN 2. OHMMETER 3. Versana Balance 4. ACCESSIBLE METAL PART: • MONITOR HOUSING • PEAR PANEL CONNECTOR • ANY CASTER/WHEEL SUPPORT Versana Balance – Basic Service Manual System view 10-25 5808768-100 English Rev.9...
Page 416: Chassis Leakage Current Test
The maximum allowable limit for chassis source leakage is shown in Table 10-13 on page 10-22. 10-26 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 417 Optional Power Switch Switch Cover Parts Test 3 Test 4 Enter Name of tested peripheral here: NORM OPEN NORM CLOSED OPEN CLOSED NORM OPEN NORM CLOSED OPEN CLOSED Versana Balance – Basic Service Manual System view 10-27 5808768-100 English Rev.9...
Page 418: Probe Leakage Current Test
If no leakage current is detected, check the configuration of the test equipment. 10-7-6-2 Tools For needed tools, see: 10-5 ‘Tools required’ on page 10-7. 10-28 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 419 Follow the Safety Analyzer tool instruction to test each transducer for leakage current. The electrical Safety Analyzer tool should be calibrated and compliant with AAMI/ESI 1993 or IEC 60601 or AS/NZS 3551. Versana Balance – Basic Service Manual System view 10-29 5808768-100 English Rev.9...
Page 420 Typical Data Sheet For Transducer Source Leakage Current Transducer Tested: Tester Power Polarity Tester GROUND or Unit Power Switch NUETRAL Switch Measurement NORM OPEN NORM CLOSED OPEN CLOSED NORM OPEN NORM CLOSED OPEN CLOSED 10-30 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 421: When There's Too Much Leakage Current
If later tests indicate high leakage currents, this should be suspected as a possible cause and the outlet wiring should be visually inspected. Versana Balance – Basic Service Manual System view 10-31 5808768-100 English Rev.9...
Page 422: Probe Fails
If the leakage current measurement tests fail on a new Ultrasound system and if situation can not be corrected, submit a Safety Failure Report to document the Ultrasound system problem. Remove Ultrasound system from operation. 10-32 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 423: Inspection Paperwork
* Scan Format: Phased Array, Linear Array, Curved Array, Mechanical Array or Other Figure 10-5. Ultrasound Inspection Certificate * Scan Format: Phased Array, Linear Array, Curved Array, Mechanical Array or Other Versana Balance – Basic Service Manual System view 10-33 5808768-100 English Rev.9...
Page 424 Probe 1: Probe 2: Probe 3: Final Check. All system covers are in place. System scans with all probes as expected. Accepted by: ______________________________________________________________________ Figure 10-7. Electrical Safety 10-34 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 425: Electrical Safety Tests Log
Patient lead source leakage (isolation) Peripheral 1 leakage current Peripheral 1 ground continuity Peripheral 2 leakage current Peripheral 2 ground continuity Peripheral 3 leakage current Peripheral 3 ground continuity Versana Balance – Basic Service Manual System view 10-35 5808768-100 English Rev.9...
Page 426 Care and Maintenance Table 10-20: Electrical safety tests (probes) log Max value allowed Max value measured Comments Probe 10-36 System view Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 427 3-24 prevention, 2-10 Connectivity electrostatic discharge prevention, 1-26 Buttons, 3-91 EMC, 1-25 console environmental requirements, 2-3 compliance, 1-25 console requirements, 2-3 what is EMC?, 1-25 contact information, 1-27 Versana Balance – Basic Service Manual Index-1 5808768-100 English Rev.9...
Page 428 1-14 display and print, 4-30 periodic maintenance inspection (PM), PM (periodic maintenance inspection), 10-4 phone numbers icons, 1-7 customer assistance, 1-28 icons indicating a special procedure to be used, 1-10 Index-2 Versana Balance – Basic Service Manual 5808768-100 English Rev.9...
Page 429 3-11 typical users of the service manual, 1-4 safety human, 1-14 safety precaution messages, 1-8 unpacking, 3-6 safety test overview, 10-20 service safety considerations, i-17 flash card Versana Balance – Basic Service Manual Index-3 5808768-100 English Rev.9...
Page 430 3-6 what is EMC?, 1-25 when there’s too much leakage current, 10-31 chassis fails, 10-31 new unit, 10-32 peripheral fails, 10-32 probe fails, 10-32 still fails, 10-32 Index-4 Versana Balance – Basic Service Manual 5808768-100 English Rev.9...

GE Versana Balance Basic Service Manual

Chapter 1 - Introduction

Chapter 2 - Site Preparations

Chapter 3 - System Setup

Chapter 4 - General Procedures and Functional Checks

Chapter 5 - Components and Functions (Theory)

Chapter 6 - Service Adjustments

Chapter 7 - Diagnostics/Troubleshooting

Chapter 8 - Replacement Procedures

Chapter 9 - Renewal Parts

Chapter 10 - Care and Maintenance

Quick Links

Troubleshooting

Related Manuals for GE Versana Balance

Summary of Contents for GE Versana Balance