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Dell Pro Webcam
WB5023
User Guide
Regulatory Model: WB5023c

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Summary of Contents for Dell WB5023

  • Page 1 Dell Pro Webcam WB5023 User Guide Regulatory Model: WB5023c...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. Copyright © 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners. 2022 – 08...
  • Page 3: Table Of Contents

    What is Dell Peripheral Manager? ........
  • Page 4: Overview

    Overview The Dell WB5023 webcam is the latest in the Dell peripheral line-up which offers the following: • 2K video at 30 fps and Full-HD video at 60 fps • AI Auto-framing • 4x digital zoom • Adjustable field-of-view with autofocus •...
  • Page 5: What's In The Box

    What’s in the box Dell WB5023 webcam with cable (USB 2.0, 1.5m) User Documentation (Quick Start Guide, SERI, Warranty Information) External privacy cover or Lens cap (Magnetic) │ What’s in the box...
  • Page 6: Views

    1. Multi-element lens and Large Sony© STARVIS™ sensor 2. Microphone* 3. LED light indicator 4. Universal mounting clip 5. Tripod-adapter thread** *Microphone enabled via Dell Peripheral Manager software on Windows and Dell Display and Peripheral Manager software on MAC. **Tripod not included │ Views...
  • Page 7: Setting Up Your Webcam On A Monitor

    Setting up your webcam on a monitor NOTE: It is recommended to have an active internet connection on your computer for     the best setup experience. 1. Open the universal mounting clip and the grip-tab as seen below. 2. Place the webcam on the monitor bezel and adjust the foot on the universal mounting clip at the back of the monitor until the webcam sits firmly on the monitor bezel.
  • Page 8 4. Connect the USB-A end of the cable to a USB-A port on your notebook, desktop or monitor. 5. Follow the instructions on the screen to customize the camera settings using Dell Peripheral Manager application on Windows or Dell Display and Peripheral Manager application on Mac.
  • Page 9: Setting Up Your Webcam On A Tripod

    Setting up your webcam on a tripod NOTE: Tripod is not included in the box. 1. Align the thread on the universal mount with the mounting screw on the tripod. Rotate the tripod adapter until it is firmly fixed on the tripod. 2.
  • Page 10 3. Connect the camera USB cable to a USB-A port on your notebook, desktop or monitor. 4. Follow the instructions on the screen to customize the camera settings using Dell Peripheral Manager application on Windows or Dell Display and Peripheral Manager application on Mac.
  • Page 11: Features

    Features Adjustable field-of-view: The Dell WB5023 webcam features a 78 degree field-of-view (FOV) and can be changed to 65 based on the user's preference. Adjusting the FOV allows you to personalize the video output to your external environment. Auto-framing (Single user framing) : If the user is within 2 meters of the webcam, the webcam will enable the Auto-framing (single user framing) feature and adjust the frame to focus on the user.
  • Page 12: Specifications

    Windows 11, 64-bit Mac OS 12.3.1 Operating temperature (maximum) The webcam can operate at a maximum ambient temperature of 40°C *Microphone enabled via Dell Peripheral Manager software on Windows and Dell Display and Peripheral Manager software on MAC │ Specifications...
  • Page 13: Dell Peripheral Manager

    When you connect the device to your computer for the first time, Dell Peripheral Manager is downloaded and installed automatically through the Windows Update process. NOTE : If Dell Peripheral Manager does not appear within a few minutes, you can manually install the software by checking for updates.
  • Page 14: Dell Display And Peripheral Manager

    Detection, ExpressSign-In, Capture and Auto Installation. Download the Dell Display and Peripheral Manager from www.dell.com/support/wb5023. For more details on the application and the customizations for Dell WB5023 on Mac OS, refer to the Dell Display and Peripheral Manager's User’s Guide at www.dell.com/support/...
  • Page 15: Frequently Asked Questions

    2. How do I know if my camera is on? The Dell WB5023 webcam has a status-LED on the front lens that stays on (white light) when the camera is in use. The status-LED is solid white when the webcam in use.
  • Page 16: Troubleshooting

    Troubleshooting Problem Possible solutions Recommended steps for For any issues with the Dell WB5023 webcam, it is webcam recommended to start by following these steps: issues 1. Update the BIOS on your computer to the latest available version. 2. Update the operating system to the latest available version.
  • Page 17 Troubleshooting Unable to install Dell Peripheral Dell Peripheral Manager is not supported on ARM-based Manager on ARM-based Win- Windows computers. dows computers Webcam does not work with Wait for a few seconds after unplugging the camera Dell Peripheral Manager and before re-connecting it to the computer.
  • Page 18: Information

    Dell system, it will follow the system warranty. For U.S. customers: This purchase and your use of this product are subject to Dell’s end user agreement, which you can find at www.dell.com/terms This document contains a binding arbitration clause. For European, Middle Eastern and African customers:...
  • Page 19: Getting Help

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.

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