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Dell PowerVault 124T DLT VS160 User Manual
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Dell PowerVault 124T DLT VS160 User Manual

Dell PowerVault 124T DLT VS160 User Manual

Autoloader
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Contents: Dell PowerVault 124T DLT VS160 Autoloader User's Guide
Dell™ PowerVault™ 124T DLT VS160 Autoloader User's Guide
Introduction
Installing the Autoloader
Operating the Autoloader
Remote Management Unit
Autoloader Administration
Diagnostics
Troubleshooting
Technical Specifications
Getting Help
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of your system.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the
problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death.
Information in this document is subject to change without notice.
© 2005-2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden.
Trademarks used in this text: Dell, the DELL logo, PowerVault, Dimension, Inspiron, OptiPlex, Latitude, Dell Precision,
PowerApp, PowerEdge, PowerConnect, and DellNet are trademarks of Dell Inc.; Microsoft, Windows, Windows NT, and
Windows Server are registered trademarks of Microsoft Corporation. DLTtape is a registered trademark of Quantum
Corporation. Adobe is either a registered trademark or trademark of Adobe Systems Incorporated in the United States and/or
other countries. RedHat is a registered trademark of Red Hat, Inc. Mozilla and Firefox are trademarks of Mozilla.
Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and
names or their products. Dell Inc. disclaims any proprietary interest in trademarks and trade names other than its own.
Initial release: 15 Jun 2005
Revised: September 2007
file:///T|/htdocs/stor-sys/124T/en/124tvs16/index.html[12/5/2012 10:25:52 AM]

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Summary of Contents for Dell PowerVault 124T DLT VS160

  • Page 1 Contents: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Dell™ PowerVault™ 124T DLT VS160 Autoloader User's Guide Introduction Installing the Autoloader Operating the Autoloader Remote Management Unit Autoloader Administration Diagnostics Troubleshooting Technical Specifications Getting Help Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your system.
  • Page 2 124T DLT VS160 autoloaders provide a compact, high capacity, but low cost method for easy, unattended data backup. The PowerVault 124T DLT VS160 contains a Quantum DLT VS160 tape drive, and one or two magazines that can hold up to eight cartridges each.
  • Page 3 Installation Preparation Before you install your new Dell PowerVault 124T DLT VS160 autoloader, unpack it carefully and inspect it for any damage that might have occurred during shipping. The Getting Started Guide included in the packaging describes all the necessary information to unpack and inspect your autoloader correctly.
  • Page 4 Installing the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide SCSI Bus Requirements You must connect the Dell PowerVault 124T DLT VS160 autoloader to one of the following SCSI bus types: Ultra 160 SCSI, Low-voltage Differential (LVD) Ultra 320 SCSI, Low-voltage Differential (LVD)
  • Page 5 Installing the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Weight 14.1 kg (31 lb) unloaded 17.2 kg (38 lb) loaded (2 magazines, 16 cartridges) Air Quality Minimize sources of particulate contamination. Avoid areas near frequently used doors and walkways, cooling or exhaust vents, stacks of supplies that collect dust, printers, and smoke-filled rooms.
  • Page 6 Installing the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide must conform to ANSI/AIM BC1 -1995 Uniform Symbology Specification Code 39. A set of bar code labels is initially included with the autoloader. Refer to www.dell.com for information on obtaining additional bar code labels.
  • Page 7 Installing the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Unpacking the Autoloader Before you begin, clear a desk or table so that you can unpack the autoloader. You also need to select an open 2U computer rack location near the server that will host the autoloader.
  • Page 8 Installing the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 9 Emergency Magazine Removal Tool Connecting the SCSI and Power Cables To connect the SCSI and power cables to the autoloader, follow these steps: 1. Shut down and turn off the selected server. Turn off all attached accessory devices, such as printers and other SCSI devices.
  • Page 9 Installing the Device Drivers There are two device drivers associated with the Dell PowerVault 124T DLT VS160 autoloader. One for the autoloader itself, and a second for the DLT VS160 tape drive within the autoloader.
  • Page 10 12. Click Next to install the driver. 13. Click Finish. 14. Click the Device Properties dialog box. The drive now appears in Device Manager under Tape Drives as a Dell PowerVault 124T DLT VS160 and is ready to use. Microsoft Windows Server 2003: 1.
  • Page 11 Installing the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 4. Right-click the Unknown Medium Changer Device listing and click Properties. 5. Select the Driver tab. 6. When the Upgrade Device Driver Wizard appears, click Next. 7. Click Display a list... and then click Next.
  • Page 12 Installing the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 2. Identify the host adapter, channel number, target ID number, and LUN number for the first LUN of the device to be configured. In this example, the Certance Ultrium 2 (a drive in the PowerVault 124T) is shown at the address, or nexus, 3 0 0 0 —...
  • Page 13 Installing the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 8. When the scan is complete, verify the LUN device has been detected using the list storage adapters command. Typical output with both the tape drive and loader being recognized: 0x08 [V321-A3] Adaptec SCSI Card 39160/3960D –...
  • Page 14 Operating the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Back to Contents Page Operating the Autoloader: Dell™ PowerVault™ 124T DLT VS160 Autoloader User's Guide Operator's Panel Functionality Using Cartridges Using Magazines and Magazine Blanks Viewing Status Information Running an Inventory...
  • Page 15 Operating the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide The administrator password allows access to all the functionality available. The operator password allows access to all the functionality in the Command and Status submenus. Enter Passwords Many functions on the autoloader may be password-protected to ensure data integrity. To access the menu items necessary to execute these functions, you must first enter your password (see "Setting...
  • Page 16 Operating the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide NOTE: For the PowerVault 124T, push in the cartridge until you meet resistance. The cartridge will be about 2 inches (5.0 cm) inside the media door (mailslot), and only the end of the cartridge will be visible through the media door (mailslot).
  • Page 17 Operating the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 3. From the Eject submenu, scroll to Tape → Mailslot, and then press Enter. 4. Scroll to By Barcode. A bar code label appears. 5. Scroll to the label that corresponds to the cartridge you want to eject. Press Enter.
  • Page 18 Operating the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Outward Side of a Magazine The autoloader will not run unless both magazine bays are properly occupied with either a magazine or a magazine blank. One way that you can close the openings is to use two magazines. If you use only one magazine, then you must fill the other magazine opening with a magazine blank for the unit to become operational.
  • Page 19 Operating the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide When you want to remove several cartridges at once, eject the magazine(s) first. To eject a magazine: 1. From the main menu, scroll to Commands, and then press Enter.
  • Page 20 Operating the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide To load cartridges into a fully ejected magazine: 1. To load cartridges into the magazine, center a slot within one of the openings located on the side of the magazine.
  • Page 21 Operating the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide SCSI ID A digit 0 through 7 (default 6). The assigned SCSI ID for the autoloader. Magazines Asterisk indicates the left magazine is present. Asterisk indicates the right magazine is present.
  • Page 22 Operating the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 3. From the Autoloader submenu, scroll to Element Status, and then press Enter. 4. Scroll to view Drive, Mailslot, and Picker status. Scroll and press Enter when prompted to view Magazine status.
  • Page 23 Operating the Autoloader: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Version Indicates the firmware version of the drive. Viewing Ethernet Information To view the Ethernet information, use the following procedure. 1. From the main menu, scroll to Status, and then press Enter.
  • Page 24 Library Operations Page Remote Management Unit Overview Your Dell PowerVault 124T DLT VS160 autoloader includes an Ethernet interface that allows remote administration. The interface, called the Remote Management Unit (RMU), includes a Web server that provides a Hypertext Markup Language (HTML)-based graphic user interface (GUI) for ease of use.
  • Page 25 Remote Management Unit: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 2. In the browser's address field, enter the IP address for your autoloader (see "Viewing Ethernet Status"). The Home page appears in your browser window. Viewing Status Information Remote Management Unit (RMU) Web Interface Status Pane 1.
  • Page 26 SCSI ID takes effect. Compression For the Dell PowerVault 124T DLT VS160 autoloader, data compression is drive-dependent. The front panel and the Remote Management Unit will display whether or not compression is enabled. Compressing the data means that the drive can write more data to the same amount of tape.
  • Page 27 Remote Management Unit: Dell PowerVault 124T DLT VS160 Autoloader User's Guide From any page, click the Configuration heading. The Configuration screen displays. Under the Compression heading, the current compression setting is displayed as Compression Enabled or Compression Disabled. Bar Code Reader The bar code reader can be enabled or disabled.
  • Page 28 Remote Management Unit: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Setting the Magazines This setting is used to report the number of storage elements and the element address to the SCSI host. This setting must match the physical configuration in order for correct information to be reported. This setting only affects the information reported to the SCSI host.
  • Page 29 Remote Management Unit: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 7. Click submit to save the information. Setting Network Options When you originally installed the autoloader, you set the Ethernet configurations through the front LCD panel. However, you can modify them through the Remote Management Unit. The options include Current Network Parameters, Set IP, and Set Network Configuration.
  • Page 30 Remote Management Unit: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 1. From any page, click the Configuration heading. The Configuration screen displays. 2. On the left-hand side of the screen, click Security. 3. From the drop-down list next to Select User Type, select Operator 1, Operator 2, Administrator 1 or Administrator 2.
  • Page 31 Remote Management Unit: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Full Locking allows only one user to access the system and issue requests. Time-based Locking allows only one user to access the system and issue requests with the lock expiring after a designated amount of inactivity (in seconds).
  • Page 32 Remote Management Unit: Dell PowerVault 124T DLT VS160 Autoloader User's Guide NOTE: Saved logs taken at point of failure are valuable for assessing problems. Service personnel may request these logs. Running Diagnostic Tests A minimum of 2 cartridges are requiredd to run the diagnostic tests. The diagnostic tests available on the autoloader include: Loader –...
  • Page 33 Remote Management Unit: Dell PowerVault 124T DLT VS160 Autoloader User's Guide From a remote location, you can request that a tape be moved from one position to another. To move a tape: 1. From any page, click the Library Operations heading. The Library Operations screen displays.
  • Page 34 Barcode Reader When you first power on the Dell PowerVault 124T DLT VS160 autoloader, it automatically runs a Power-On Self-Test (POST). During the POST, the left (green) LED flashes. After the POST, the left (green) and right (amber) LED flash alternately back and forth.
  • Page 35 Front Panel Administration: Dell PowerVault 124T DLT VS160 Autoloader User's Guide The front panel menu has the following options: To configure the Dell PowerVault 124T DLT VS160 autoloader, you must verify the setup of the following: SCSI ID(s). For the autoloader, there is a single SCSI ID.
  • Page 36 Front Panel Administration: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 2. On the main menu, scroll to Configuration and press Enter. 3. On the Configuration submenu, scroll to SCSI ID and press Enter. 4. Scroll to the number you want to set as the autoloader's SCSI ID, then press Enter. Cycle Power for new SCSI ID appears on the LCD.
  • Page 37 Front Panel Administration: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 6. Press Enter. The Configuration submenu appears and the static IP is now in effect. You do not need to reboot the autoloader. 7. Press Escape or Enter to return to the Ethernet submenu.
  • Page 38 Front Panel Administration: Dell PowerVault 124T DLT VS160 Autoloader User's Guide interface is supported for configuring the SNMP server. However, extended SNMP functions such as availability of tape information through SNMP, SNMP traps for tape events, availability of global tape status information through SNMP, availability of information through SNMP to classify the loader as a tape device, etc.
  • Page 39 Front Panel Administration: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 6. Press Escape or Enter to return to the Ethernet submenu. To set the time zone: 1. From the main menu, scroll to Configuration, and then press Enter. 2. From the Configuration menu, scroll to Time, and then press Enter.
  • Page 40 Front Panel Administration: Dell PowerVault 124T DLT VS160 Autoloader User's Guide SCSI Barcode Length SCSI Barcode Length sets the maximum number of barcode characters that will be returned in the SCSI Read Element Data. The display of barcode information on the Web interface and Operator Control Panel (OCP) are unaffected by this setting.
  • Page 41 Front Panel Administration: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 2. From the Configuration menu, scroll to Security. If a check mark appears before the word, the security option is On. If no check mark appears, the security option is Off.
  • Page 42 Front Panel Administration: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Back to Contents Page file:///T|/htdocs/stor-sys/124T/en/124tvs16/admin.html[12/5/2012 10:26:03 AM]...
  • Page 43 Diagnostics: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Back to Contents Page Diagnostics: Dell™ PowerVault™ 124T DLT VS160 Autoloader User's Guide Diagnostic Tests from the Front Panel Remote Management Unit Diagnostic Tests Diagnostic Tests from the Front Panel Diagnostic tests allow you to calibrate parts of the autoloader, check the condition of parts, or test the autoloader's functionality.
  • Page 44 Diagnostics: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 3. Press Enter to return to the Diagnostics submenu. Refer to the Remote Management Unit for any test results. To stop a test from the Remote Management Unit: 1. Select the Stop Test button in the Diagnostics test section of the Error Logs and Diagnostics page.
  • Page 45 Diagnostics: Dell PowerVault 124T DLT VS160 Autoloader User's Guide cartridge to be inserted will time-out unless someone manually inserts the cartridge at the appropriate time. Diagnostics Using the Remote Management Unit Many tests can be run using the Remote Management Unit. To perform the Remote Management Unit diagnostic tests: 1.
  • Page 46 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Back to Contents Page Troubleshooting: Dell™ PowerVault™ 124T DLT VS160 Autoloader User's Guide Before Contacting Customer Support Operator Control Panel Error Display Checking For Errors Autoloader Logs TapeAlert Logs Returning the Autoloader for Service...
  • Page 47 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide The autoloader does not The power cable is defective Check all outlets and power cables for proper connection. turn on. or the power source is Check the power switch at the back of the autoloader.
  • Page 48 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide The application software The current host backup Use the Remote Management Unit tool and verify that the reports a failure locating software or autoloader media is in the expected location internal to the autoloader.
  • Page 49 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide When an error occurs, two things can happen: An error message appears on the Operator Control Panel (OCP) or in the Remote Management Unit (RMU) screen. No error message appears, but the autoloader fails to complete the action.
  • Page 50 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Autoloader Operating System Failure Types Resource Deleted Errors 01-25 indicate that an unexpected event has occurred within the Pool Error autoloader internal operating system. The autoloader internal operating system is called ThreadX, and some error messages may be preceded by a 'TX' notation.
  • Page 51 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Message Error Types Message Sender (Task ) ID Verify the host backup application and device driver are at the latest Error supported revision at support.dell.com. Check host adapter and SCSI cables and terminator.
  • Page 52 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide ALD (Autoloader This error may occur as a result of a failed diagnostic test. Diagnostic) Limits Error If the Magazine Test or Inventory Test failed, remove and inspect the magazines one at a time. Turn the white thumbwheels on each magazine and insure that the carriers move freely at least one full rotation in each direction.
  • Page 53 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Contact support.dell.com. EEROM Chksum Error Fan Sense Motion Error Verify that the main fan is moving freely when the unit is on. If the previous step fails, contact support.dell.com Offline Diagnostics controlling system. No action required.
  • Page 54 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Autoclean Move Failed Check the Remote Management Unit autoclean Configuration settings. Insure that a valid cleaning cartridge is located at the configured location. Verify that the cleaning cartridge does not have labels or other matter placed anywhere on the cartridge except where labels are expected to be placed.
  • Page 55 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide SCSI Error During Write Buffer Command Uncompressed EDC Failure Image Processing Ended Early SCSI Server Task Error Types Unexpected Response or Verify the host backup application and device driver are at the latest Data Received supported revision at support.dell.com.
  • Page 56 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Magazine Missing Verify the magazine or magazine blank is fully inserted into the autoloader. Remove and re-insert the magazine. Try a second magazine if possible. Power cycle the autoloader. If the error continues, contact support.dell.com.
  • Page 57 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Mail Slot Solenoid Error Insert a cartridge into the autoloader through the mail slot. Verify the cartridge is sensed and the door closes fully. If all previous steps fail, contact support.dell.com.
  • Page 58 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide difficulty in extracting the cartridge from each slot. Re-insert the magazine after inspection. Power cycle the autoloader. Run the Random Moves test from either the Remote Management Unit (RMU) or the Operator Control Panel (OCP).
  • Page 59 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide If all previous steps fail, contact support.dell.com. Magazine Flag Missing Magazine errors may occur if the magazine sensor cannot detect cartridge carrier flags during magazine rotation. This may be caused by an issue with a cartridge...
  • Page 60 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide If problems recur with the original cartridge or label, replace. If all previous steps fail, contact support.dell.com. Barcode No Read Barcode label not present. Apply valid barcode label to cartridge, or disable the barcode reader through the Operator Control Panel or Remote Management Unit.
  • Page 61 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide TapeAlert Logs You can retrieve TapeAlert log information through one of three methods: Operator Control Panel (OCP) Remote Management Unit (RMU) display to screen Detailed logs saved to text file through the RMU for call center diagnosis...
  • Page 62 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide TapeAlert Logs through RMU To view TapeAlert log information from the Remote Management Unit, or save all logs: 1. From within the RMU, click the Diagnostics heading. The Diagnostics screen displays.
  • Page 63 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Drive TAflag[02] The drive is having Clean the drive writing data. No data has been lost, Write Warning severe trouble writing. but there has been a reduction in the Try another piece of media.
  • Page 64 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide TapeAlert Log Entry: 0080000000000000 You cannot eject the cartridge Manual or software Drive TAflag[10] No Check in the RMU if the because the tape drive is in use. Wait unload attempted when Removal Software Lock is set.
  • Page 65 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Tape Directory tape. search performance will be degraded. or permanent error Corrupted On Load The tape directory can be rebuilt by prevented the tape If error persists, discard reading all the data on the cartridge.
  • Page 66 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide A redundant interface port on the Failure of one interface Drive TAflag[25] tape drive has failed. port in a dual-port Dual port Interface configuration (i.e., Fibre Error Channel). TapeAlert Log Entry: 0000008000000000 A tape drive cooling fan has failed.
  • Page 67 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Drive TAflag[34] because you have tried to use the failed. try again. Download Fail incorrect firmware for this tape drive. TapeAlert Log Entry: 0000000040000000 Environmental conditions inside the Drive humidity limits...
  • Page 68 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 0000000000001000 The tape system area could not be Read errors while Copy data to another tape Drive TAflag[53] read successfully at load time. reading the system area cartridge. Tape System Area...
  • Page 69 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide application is compatible with the WORM medium format you are using. - check that the medium is bar-coded correctly for WORM. Returning the Autoloader for Service If you need to return the autoloader or a component of the autoloader for service, contact support.dell.com. The following steps will help you to prepare the autoloader for shipment, remove the autoloader from a rack, and package the autoloader.
  • Page 70 Troubleshooting: Dell PowerVault 124T DLT VS160 Autoloader User's Guide 6. Close and seal the box. 7. Place the shipping label on the box. Back to Contents Page file:///T|/htdocs/stor-sys/124T/en/124tvs16/trouble.htm[12/5/2012 10:26:08 AM]...
  • Page 71 Technical Specifications: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Back to Contents Page Technical Specifications: Dell™ PowerVault™ 124T DLT VS160 Autoloader User's Guide Physical Specifications Autoloader Performance Specifications Autoloader Environmental Specifications Autoloader Power Specifications Autoloader Vibration Specifications Autoloader Shock Specifications...
  • Page 72 Technical Specifications: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Interface LVD ultra wide SCSI-2, 16-bit wide, 68-pin HD connector Initialize element 90 seconds (typical) status Typical cycle time < 40 seconds. One cycle consists of moving a cartridge from the tape drive to a magazine slot, selecting another magazine slot, and then moving the cartridge back to the tape drive.
  • Page 73 Technical Specifications: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Nonoperating 29ºC maximum Altitude Operating –153 to 3048 m Nonoperating –153 to 12192 m Vibration (5–500 Hz) Maximum acceleration to operating 0.25g RMS (random) Frequency range 500 Hz Autoloader Power Specifications...
  • Page 74 Technical Specifications: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Random Vibration 1.06 Grms, 5 – 500 Hz (X, Y, Z) axes Autoloader Shock Specifications Characteristic Specification Operating 3 G, 5 ms half-sine, 3 pulses (+/–) per axis, X, Y, Z Nonoperating 20 G, 8 ms half-sine, 3 shocks (+/–) per axis, X, Y, Z...
  • Page 75 Technical Specifications: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Media Specifications Characteristic DLTtape VS1 Media VS1 formatted capacity 80 GB (noncompressed) 160 GB (2:1 typical compression) Basic description 0.498 inch (advanced metal particle) Tape length 557.2 m (1847 ft) Cartridge dimensions 105.6 x 105.3 x 25.4 mm...
  • Page 76 Getting Help: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Back to Contents Page Getting Help: Dell™ PowerVault™ 124T DLT VS160 Autoloader User's Guide Technical Assistance Dell Enterprise Training and Certification Problems With Your Order Product Information Returning Items for Warranty Repair or Credit...
  • Page 77 Getting Help: Dell PowerVault 124T DLT VS160 Autoloader User's Guide You can access Dell Support at support.dell.com. Select your region on the WELCOME TO DELL SUPPORT page, and fill in the requested details to access help tools and information. You can contact Dell electronically using the following addresses: World Wide Web www.dell.com/...
  • Page 78 Getting Help: Dell PowerVault 124T DLT VS160 Autoloader User's Guide Dell's automated technical support service — AutoTech — provides recorded answers to the questions most frequently asked by Dell customers about their portable and desktop computer systems. When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your questions.
  • Page 79 Getting Help: Dell PowerVault 124T DLT VS160 Autoloader User's Guide For the telephone number to call, see the contact information for your region. 2. Include a copy of the invoice and a letter describing the reason for the return. 3. Include a copy of any diagnostic information indicating the tests you have run and any error messages reported by the system diagnostics.