Summary of Contents for Cisco SCE 2000 Platform SCE 2000 4/8xFE
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Cisco SCE 2000 4/8xFE Installation and Configuration Guide Version 3.0.5 OL-7826-05 Corporate Headquarters C isco Sys te ms , Inc . 1 70 W es t Tas ma n D r i ve Sa n Jose , C A 9 513 4-1 706 U S A h t t p : / /w w w .c i s c o .co m T e l:...
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• Turn the television or radio antenna until the interference stops. • Move the equipment to one side or the other of the television or radio. • Move the equipment farther away from the television or radio. • Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make certain the equipment and the television or radio are on circuits controlled by different circuit breakers or fuses.)
Preface v Document Revision History v Audience vi Organization vi Related Publications vii Conventions viii Obtaining Documentation ix World Wide Web ix Documentation CD-ROM ix Ordering Documentation ix Documentation Feedback x Obtaining Technical Assistance x Cisco.com x Technical Assistance Center x General Overview 1-1 The Cisco Service Control Concept 1-1 Service Control for Broadband Service Providers 1-2...
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Contents Back Panel 2-4 Checking the Shipping Container Contents 2-5 SCE 2000 Installation Checklist 2-6 Topology 3-1 The SCE 2000 Platform 3-1 Topology Considerations 3-1 Functionality 3-2 Number of links 3-2 Redundancy 3-2 Link Continuity 3-3 Physical Topologies 3-4 Single SCE 2000 Topologies 3-4 Two Cascaded SCE 2000s For Dual Links 3-7 Topology-Related Parameters 3-8 Installation and Maintenance 4-1...
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Replacing the Battery 4-22 Connecting the Management Interfaces and Performing Initial System Configuration 5-1 Connecting the Local Console 5-1 Setting Up the Local Console 5-2 Initial System Configuration 5-3 Setup Command Parameters 5-3 Step 1: Configuring Initial Settings 5-6 Step 2: Configuring the Hostname 5-7 Step 3: Setting the Passwords 5-7 Step 4: Configuring Time Settings 5-8 Step 5: Configuring the DNS Settings 5-10...
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Contents Managing SCE 2000 Configurations 7-4 Viewing Configuration 7-4 Saving the Configuration Settings 7-5 Recovering a Previous Configuration 7-6 Performing Complex Configurations 7-7 Displaying the SCE Platform Version Information 7-8 Displaying the SCE Platform Inventory 7-9 Displaying the System Uptime 7-10 Rebooting and Shutting Down the SCE Platform 7-10 Rebooting the SCE Platform 7-10 Shutting Down the SCE Platform 7-11...
Preface This preface describes who should read the SCE 2000 4/8xFE Installation and Configuration Guide, how it is organized, and its document conventions. Document Revision History Cisco Service Control Release Release 3.0.5 ESCRIPTION OF Added requirement for dark fiber cabling between cascade ports. •...
Audience Audience This guide is for the networking or computer technician responsible for installing and configuring the SCE 2000 platform on-site. To use this publication, you should be familiar with telecommunications equipment and installation procedures, as well as electronic circuitry and wiring practices.
Preface Chapter 8 Related Publications Your SCE 2000 platform and the software running on it contain extensive features and functionality, which are documented in the following resources: Cisco CLI software: • Cisco Service Control Engine (SCE) Software Configuration Guide • •...
Conventions Conventions This document uses the following conventions: Convention boldface font italic font {x | y | z} [x | y | z] string screen font boldface screen font Information you must enter is in boldface screen font. italic screen font <...
Preface Obtaining Documentation The following sections provide sources for obtaining documentation from Cisco Systems. World Wide Web You can access the most current Cisco documentation on the World Wide Web at the following sites: http://www.cisco.com • http://www-china.cisco.com • • http://www-europe.cisco.com...
To submit your comments by mail, use the response card behind the front cover of your document, or write to the following address: Attn Document Resource Connection Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-9883 We appreciate your comments.
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Preface Contacting TAC by Using the Cisco TAC Website If you have a priority level 3 (P3) or priority level 4 (P4) problem, contact TAC by going to the TAC website http://www.cisco.com/tac. P3 and P4 level problems are defined as follows: P3—Your network is degraded.
General Overview This chapter provides a general overview of the Cisco Service Control solution. It introduces the Cisco Service Control concept and the Service Control capabilities. It also briefly describes the hardware capabilities of the Service Control Engine (SCE) platform and the Cisco specific applications that together compose the total Cisco Service Control solution.
Cisco Service Control Capabilities Service Control for Broadband Service Providers Service providers of any access technology (DSL, cable, mobile, and so on) targeting residential and business consumers must find new ways to get maximum leverage from their existing infrastructure, while differentiating their offerings with enhanced IP services. The Cisco Service Control Application for Broadband adds a new layer of service intelligence and control to existing networks that can: Report and analyze network traffic at subscriber and aggregate level for capacity planning...
Chapter 1 General Overview Programmability allows new services to be deployed quickly and provides an easy upgrade path for network, application, or service growth. • Robust and flexible back-office integration—The ability to integrate with existing third-party systems at the Service Provider, including provisioning systems, subscriber repositories, billing systems, and OSS systems.
Management and Collection The following diagram illustrates a common deployment of an SCE platform in a network. Figure 1-1: SCE Platform in the Network Management and Collection The Cisco Service Control solution includes a complete management infrastructure that provides the following management components to manage all aspects of the solution: Network management •...
Chapter 1 General Overview Network Management Cisco provides complete network FCAPS (Fault, Configuration, Accounting, Performance, Security) Management. Two interfaces are provided for network management: • Command-line interface (CLI)—Accessible through the Console port or through a Telnet connection, the CLI is used for configuration and security functions. SNMP—Provides fault management (via SNMP traps) and performance monitoring •...
Chapter 1 General Overview Management and Collection Data Collection The Cisco Service Control solution generates usage data and statistics from the SCE platform and forwards them as Raw Data Records (RDRs), using a simple TCP-based protocol (RDR- Protocol). The Cisco Service Control Management Suite (SCMS) Collection Manager (CM) software implements the collection system, listening in on RDRs from one or more SCE platforms and processing them on the local machine.
Introduction to the SCE Platform This chapter provides an introduction to the SCE 2000 4/8xFE Platform, the Service Control hardware component. This chapter contains the following sections: • The SCE Platform 2-1 • Front Panel 2-1 • Back Panel 2-4 •...
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Front Panel Figure 2-1: SCE Platform Front Panel Table 2-2 Port Mng1/ Mng2 Console FE-1 SUB/NET FE-2 SUB/NET FE-3 SUB/NET FE-4 SUB/NET Cisco SCE 2000 4/8xFE Installation and Configuration Guide SCE 2000 Ports Quantity Description 10/100/1000 Ethernet RJ-45 ports for management of the SCE 2000.
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Chapter 2 Introduction to the SCE Platform Table 2-3 LED Groups Power A Power B Status Bypass FE ports OL-7826-05 SCE 2000 LED Groups Description • Continuous green — Power supply A is functioning normally • Red — Power supply A present, but malfunctioning •...
Back Panel LED Groups Back Panel The SCE 2000 platform back-panel contains the following components: Two field-replaceable power supply units with ON/OFF switches • • A field-replaceable fan drawer Ground connections • The rear panels of both the AC- and DC-powered SCE 2000 platforms are shown in the following pair of figures.
Chapter 2 Introduction to the SCE Platform Checking the Shipping Container Contents Use the SCE 2000 Component List to check the contents of the SCE 2000 platform shipping container. Do not discard the shipping container. You need the container if you move or ship the SCE 2000 platform in the future.
SCE 2000 Installation Checklist SCE 2000 Installation Checklist To assist you with your installation and to provide a historical record of what was done by whom, photocopy the following SCE 2000 Installation Checklist. Indicate when each procedure or verification is completed. When the checklist is completed, place it in your site log along with the other records for your new SCE 2000 platform.
Topology This chapter describes the possible deployment topologies of the SCE 2000. The Cisco SCE solution offers a number of basic topology options that permit the user to tailor the SCE Platform to fit the needs of a particular installation. An understanding of the various issues and options is crucial to designing, deploying, and configuring the topology that best meets the requirements of the individual system.
Topology Considerations Number of links — The SCE 2000 may be connected to one or two FE links. This is relevant • for both Inline and Receive-Only topologies. • Redundancy — Must the system be designed to guarantee uninterrupted SCE 2000 functionality? If so, there must be a backup SCE 2000 Platform to assume operation in case of failure of the primary device.
Chapter 3 Topology Link Continuity The bypass mechanism of the SCE 2000 allows traffic to continue to flow, if desired, even if the device itself is not functioning. Note that when the SCE 2000 is connected to the network through an external switch, a failure of the SCE 2000 does not affect the traffic flow, as the traffic continues to flow through the external switch.
Physical Topologies Physical Topologies Following are descriptions of a number of physical topologies that the SCE 2000 supports. Single SCE 2000 Topologies A single SCE 2000 supports both single FE link and dual FE link topologies. Single Link: Inline Topology Typically, the SCE 2000 is connected in a full duplex FE link between two devices (Router, BRAS, etc.).
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Chapter 3 Topology Single Link: Receive-only Topology In this topology, an external switch resides physically on the FE link between the subscribers and the network. The traffic passes through the external switch, which splits traffic to the SCE 2000. The SCE 2000, therefore, only receives traffic and does not transmit. Figure 3-2: Single SCE Platform Single Link: Receive-Only Topology When configuring the SCE 2000, an external switch topology is referred to as “receive-only”...
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Chapter 3 Topology Physical Topologies Dual link: Inline Installation In this topology, one SCE 2000 is connected inline in two full duplex, FE links. In case the two links are load-shared, asymmetrical routing might occur, and some of the flows may be split, i.e.
Chapter 3 Topology Dual Link: Receive-Only Topology In this topology, one SCE 2000 is connected in receive-only mode to two full duplex, FE links using external switchs. If the two links are load-shared, asymmetrical routing might occur, and some of the flows may be split, i.e. the upstream packets of the flow go on one link, and the downstream packets go on the other link.
Physical Topologies Two Cascaded SCE 2000s: Inline Topology This topology allows both control and monitoring functionality where redundancy is required and “inline” connection is used. The two SCE 2000s are cascaded, so the primary SCE 2000 processes the traffic of the two links, while the secondary SCE 2000 only bypasses the traffic of its links to the primary SCE 2000 for processing, and then bypasses the processed traffic back to the link.
Chapter 3 Topology SCE 2000 Configuration There are four topology-related parameters: Connection mode — Can be any one of the following, depending on the physical installation • of the SCE 2000 (Refer to Connection Mode Parameter (on page 3-9)): Inline — single SCE 2000 inline •...
Physical Topologies Physically Connected Links Parameter If the system consists of more than one device, this parameter defines which link is connected to this SCE 2000. Currently the system supports a maximum of two links, which are designated link 0 and link 1. Priority In a cascade topology, the user must define the priority of each SCE 2000.
Installation and Maintenance This chapter explains how to install a SCE 2000 platform in a rack or in a general tabletop or workbench installation. Additionally, this chapter contains instructions for installing or replacing the power supply units and fan modules. Before you install, operate, or service the system, read the Regulatory Compliance and Safety Warning Information for the Cisco Service Control Engine.
Preparing to Install the SCE 2000 Platform Figure 4-1: SCE Platform Dimensions Table 4-1 Dimension Height Width Depth Weight Tools and Parts Required The SCE 2000 chassis is fully assembled at the factory, including the application and software packages. No assembly is required. However, you need the following tools and equipment to install the SCE 2000 chassis and the rack-mount kit (if installing the SCE 2000 platform in a rack), fan modules, and power supplies: Number 1 and 2 Phillips screwdriver...
Chapter 4 Installation and Maintenance Site Requirement Guidelines The environmental monitoring functionality in the SCE 2000 protects the system and components from potential damage from over-voltage and over-temperature conditions. To ensure normal operation and to avoid unnecessary maintenance, plan your site configuration and prepare your site before installation.
Installing the SCE 2000 Platform *Short term is defined as not more than 96 consecutive hours, not more than 15 days in one year. 360 hours total in any given year, but no more than 15 occurrences in a one-year period. Table 4-3 Approval Safety...
Chapter 4 Installation and Maintenance Installation Precautions The router should already be in the area where you will install it, and your installation location should already be determined. If not, see Site Requirement Guidelines (on page 4-3) and the Site Preparation and Safety Guide.
Installing the SCE 2000 Platform Step 4 Attach the rubber feet by removing the adhesive strips and affix the rubber feet onto the marked locations (on the bottom panel). Step 5 Replace the SCE 2000 platform firmly on the tabletop or workbench. Remember to check for proper ventilation.
Chapter 4 Installation and Maintenance Attaching the Brackets to the SCE 2000 Before installing the SCE 2000 in the rack, you must first install an appropriate rack-mount bracket on each side of the front of the SCE 2000, as illustrated in the following figure. See Tools and Parts Required (on page 4-2) for a listing of the parts and tools required for installing the rack–mount.
Installing the SCE 2000 Platform Attaching the Crossrail Supports to the Rack When mounting in a rack with four posts (front and back) the two crossrail supports are mounted one on each side of the rack. The SCE 2000 then slides into these crossrails, which support the weight of the unit.
Chapter 4 Installation and Maintenance Mounting the System to the Rack When the appropriate mounting brackets are securely installed, the SCE 2000 can be installed into the rack. To mount the SCE 2000 to the rack after the brackets are installed, complete the following steps: Make sure that your path to the rack is unobstructed.
Installing the SCE 2000 Platform Note Since the brackets support the weight of the entire SCE 2000 chassis, be sure to use all four screws to fasten the two rack-mount brackets to the rack posts. Attaching a Chassis Ground Connection Before you connect the power or turn on the power to the SCE 2000 platform, it is required that you provide an adequate chassis ground (protective earth) connection for the SCE 2000 chassis.
Chapter 4 Installation and Maintenance Figure 4-11: Grounding the Unit (DC) This completes the procedure for installing the SCE 2000 chassis. Proceed to the next section, Connecting to the Power Supply, to continue the installation. Power Supply Overview The SCE 2000 is available in two power options: Dual line feed AC power —...
Power Supply Overview The handle of the AC unit is at the bottom of the unit. Figure 4-12: AC Power Module The handle of the DC unit is at the top of the unit. Figure 4-13: DC Power Module LEDs The following LEDs are used to monitor the functioning of the power supply units: •...
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Chapter 4 Installation and Maintenance Refer to the following tables for LED status information Table 4-4 LED State On (green) Table 4-5 LED State On (green) Table 4-6 Units LED State Continuous green Unlit Simple Network Management Protocol (SNMP) monitors the activity of the power supplies. In most Note cases when a power supply problem occurs, an SNMP trap is sent in SNMP and the appropriate message is posted on the SCE 2000 CLI.
Removing and Replacing a Power Supply Unit Power Supply Specifications The following table lists the AC-input and DC-input power supply specifications for the SCE 2000 platform: Table 4-7 AC-input power AC-input voltage rating AC-input current rating AC-input frequency rating AC-input cable DC-input power DC-input voltage rating DC-input current rating...
Chapter 4 Installation and Maintenance Never install an AC power module and a DC power module in the same chassis. Warning Powering Down the Power Supply Unit and Disconnecting Input Power The following sections describe how to remove power from an AC-input power supply and a DC- input power supply: Powering Down an AC-Input Power Supply (on page 4-15) •...
Removing and Replacing a Power Supply Unit Powering Down a DC-Input Power Supply Unit and Removing the DC-Input Leads To power down a DC-input power supply to the SCE 2000 platform, complete the following steps: Before completing any of the following steps, and to prevent short-circuit or shock hazards, ensure that Warning power is removed from the DC circuit.
Chapter 4 Installation and Maintenance Replacing the Power Supply Unit Do not mix AC-input and DC-input power supply units in the same SCE 2000 platform. Warning To install a new power supply into a SCE 2000 platform, complete the following steps: Grasp the power supply unit handle with one hand and place your other hand underneath the Step 1 power supply for support.
Removing and Replacing a Power Supply Unit Reconnecting AC-Input Power Supply Unit The following procedures explain how to reconnect an AC-input power to the SCE 2000 platform. If you are reconnecting DC-input power, proceed to Reconnecting DC-Input Power Supply Unit (on page 4-18).
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Chapter 4 Installation and Maintenance Wiring should be done by a professional in accordance with state and local electrical codes. Warning To reconnect the DC-input power to the SCE 2000 platform, complete the following steps: Step 1 Ensure that the DC power line input leads are disconnected from the power source. Step 2 Using the number 2 Phillips screwdriver, remove the protective plate from the terminal block.
Fan Module Overview Step 8 Ensure that the power supply is properly aligned and the installation screw is tightened. This completes the steps for reconnecting the DC-input power supply to the SCE 2000 platform. Fan Module Overview The fan module provides cooling for the internal components. The fan drawer is a field- replaceable unit containing five fans, and is installed at the right rear of the SCE 2000 platform.
Chapter 4 Installation and Maintenance To remove the fan module, complete the following steps: Using a 1/4-inch flat-blade screwdriver, loosen the two captive screws on the faceplate of the fan Step 1 module. Step 2 Grasp the fan module handle and remove it from the router. This completes the procedure for removing the fan module from a SCE 2000 platform.
Replacing the Battery Replacing the Battery The SCE 2000 has a lithium battery on its main circuit board. When the battery loses its charge, call Cisco Technical Support to replace the battery. Do not attempt to replace this battery yourself Warning There is danger of explosion if the lithium battery is incorrectly replaced.
Connecting the Management Interfaces and Performing Initial System Configuration This chapter explains how to connect the SCE 2000 platform to a local console and perform the initial system configuration via the setup wizard that runs automatically. Additionally, this chapter contains instructions for cabling the Fast Ethernet Management interface.
Chapter 5 Connecting the Local Console Setting Up the Local Console This section provides instructions for setting up your local terminal at your workstation, to enable you to perform the initial system configuration of the SCE 2000 system using the setup utility. Figure 5-1: Connecting to the Local Console Make sure that the terminal configuration is as follows: •...
Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Initial System Configuration Upon initial connection to the local terminal, as described above, the system configuration wizard automatically runs to guide the user through the entire setup process. The wizard prompts for all necessary parameters, displaying default values, where applicable.
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Chapter 5 Initial System Configuration Parameter local time and date SNTP Configuration broadcast client status unicast query interval unicast server IP address DNS Configuration DNS lookup status default domain name IP address RDR Formatter Destination Configuration IP address TCP port number Access Control Lists Access Control List number...
Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Parameter enterprise traps status system administrator Topology Configuration connection mode type of deployment physically connected link (cascade topology only) priority (cascade topology only) on-failure behavior (inline connection mode only) Admin status of the SCE 2000 after abnormal boot Following are some general instructions regarding the setup dialog:...
Chapter 5 Initial System Configuration Each group of related parameters is prefaced by a question, asking whether you want to enter the menu. To skip the menu, answer no (“n”) to the question. XAMPLE Would you like to enter the SNMP configuration menu? n To abort the setup dialog at any point without making any configuration changes, press ^c.
Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Step 2: Configuring the Hostname The hostname is used to identify the SCE 2000. It appears as part of the CLI prompt and is also returned as the value of the MIB-II object sysName. The maximum length is 20 characters.
Chapter 5 Initial System Configuration The default password for all levels is “cisco”. Note To change the passwords, complete the following steps: Step 1 The default User password is displayed. To accept the displayed value, press Enter. • To change the value, type the desired string and press Enter. •...
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Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration You must enter the time setting menu in order to configure SNTP settings. You may choose to skip the time settings menu if you wish to accept all default values. Unlike all other settings defined in the system configuration, setting the time is done immediately and Note not at the end of the setup process.
Chapter 5 Initial System Configuration To accept the displayed default value, press Enter. • • To change the value, type the desired number of seconds (64 through 1024) and press Enter. Enter time interval in seconds between unicast updates [1024]: You may enter an IP address for the SNTP unicast server.
Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration To disable DNS lookup, type n and press Enter. • Enable IP DNS-based hostname translation? [yes]: If you choose to disable DNS lookup, skip the rest of this section and go to Step 6: Configuring the RDR Formatter Destination (on page 5-11).
Chapter 5 Initial System Configuration Would you like to enter the RDR-formatter configuration menu? [no]: y Type y and press Enter. The RDR-formatter destination dialog begins. Step 2 Type the IP address of the RDR-formatter destination and press Enter. Enter RDR-formatter destination’s IP address: Note that there is no default for this parameter.
Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Entry Formats Each ACL may permit/deny access to any IP address, one or more ranges of IP addresses, or one or more individual IP address. Three entry formats are available to support these options: Any IP address —...
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Chapter 5 Initial System Configuration Would you like to enter the Access lists configuration menu? [no]: y Type y and press Enter. The Access Control Lists configuration dialog begins. Step 2 You have the option of creating or modifying Access Control Lists, or skipping this section and proceeding directly to assign the existing ACLs to the desired management interfaces.
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Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration When all ACLs have been created, press Enter. • Would you like to configure another list? [no]: You are now prompted to assign the desired ACLs to restrict IP and Telnet access. Restrict IP access to the SCE 2000 by assigning the appropriate ACL.
Chapter 5 Initial System Configuration Enter IP access-class [0]: 1 Enter Telnet access-class [0]: 2 XAMPLE This example skips the first section of the dialog (creating/modifying), and proceeds directly to assign existing ACLs. Would you like to enter the Access lists configuration menu? [no]: y Would you like to create new Access lists or modify existing lists? [no]: Enter IP access-class [0]: 10 Enter Telnet access-class [0]: 22...
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Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Step 5 The maximum number of GET communities is 20. To add more entries, type y and press Enter • Would you like to add another SNMP GET community? [no]:y •...
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Chapter 5 Initial System Configuration Step 13 The maximum number of trap managers is 20. To add more entries, type y and press Enter • Would you like to add another SNMP trap manager? [no]:y Enter up to 20 trap managers as described in step 10 through step 12. •...
Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Step 9: Configuring the Topology-Dependent Parameters The topology configuration menu is a series of guided questions relating to the deployment of the SCE 2000 in the network and its mode of operation. Values for the parameters are configured based on the user answers.
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Chapter 5 Initial System Configuration On-Failure behavior — Determines the behavior of the SCE 2000 upon failure, or reboot. • One of the following link modes may be chosen for the SCE 2000 in the cases of failure or reboot.: •...
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Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Enter Physically connected link: 0- link-0 1- link-1 Enter your choice [0]: Specify the SCE 2000 priority. Step 5 To specify Primary, press Enter. • To specify Secondary, type 2 and press Enter. •...
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Chapter 5 Initial System Configuration XAMPLE Following is a sample topology configuration for a non-redundant inline topology. In this topology, a single SCE 2000 is connected to one or two FE links. When the inline connection mode is specified, the user must specify the on-failure link behavior. Would you like to enter the Topology configuration menu? [no]: y Enter Connection mode: 1- inline...
Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration Step 10: Completing and Saving the Configuration When you have completed the entire configuration, the system checks for errors. If errors are found, a warning message appears. When the configuration is error-free, you may apply and save To complete and save the configuration, complete the following steps: Step 1 The system informs you that data collection is complete.
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Chapter 5 Initial System Configuration Do you want to save a copy of the startup configuration file in a remote station? [no]: To save the configuration to a remote station, type y and press Enter. The system will ask for FTP path: Enter a full FTP path of the remote destination: Step 6 The system informs you that the configuration is complete.
Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration The running configuration would be overwritten by the changes you have just entered, are you sure? [yes/no]:y The new running configuration will be saved to the startup configuration. Do you want to save a copy of the startup configuration file in a remote station? [no]:y Enter a full FTP path of the remote destination: ftp://vk:vk@10.1.1.253/h:/copyofstartup.txt...
Chapter 5 Connecting the Management Interface Cabling the Management Port The SCE 2000 has two management ports, labeled Mng1 and Mng 2. To cable the management port, complete the following steps: Take the Ethernet cable provided (with attached RJ-45 connector) and plug it into the desired Step 1 MNG port on the front panel of the SCE 2000, as shown in the following figure.
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Chapter 5 Connecting the Management Interfaces and Performing Initial System Configuration At this point, check that the Link/Active LED is green. The state of the 10/100/1000 LED will depend on the Ethernet network settings. Green indicates 100 Mbps and ‘Off’ indicates 10 Mbps. Test connectivity.
Cabling the Line Ports and Completing the Installation This chapter provides instructions for cabling the Fast Ethernet ports for both one and two SCE 2000 topologies, and for configuring Fast Ethernet (FE) interface parameters. In a topology utilizing two SCE 2000s (cascade), this includes the cascade ports as well as the line ports. Ports FE-3 and FE-4 currently have no software support.
Connecting the line ports to the network Cabling Diagrams Before beginning, find the appropriate cabling diagram for the topology in your installation: Single SCE 2000 topologies • Single Link: Inline Topology (on page 6-2) • • Single Link: Receive-only Topology (on page 6-3) Dual Link: Single SCE 2000 Topologies (on page 6-4) •...
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Chapter 6 Cabling the Line Ports and Completing the Installation In the single link inline topology, either the first FE link (FE-1 SUB/NET) of the SCE 2000 or the second FE link (FE-2 SUB/NET) can be used, as illustrated in the diagram above. The remaining ports are unused.
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Connecting the line ports to the network Dual Link: Single SCE 2000 Topologies In this topology, one SCE 2000 is connected to two full duplex, FE links. The SCE 2000 may be either inline, to support both monitoring and traffic control functionality, or receive-only for traffic monitoring functionality only.
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Chapter 6 Cabling the Line Ports and Completing the Installation FE-2 NET: Cascade, connect to FE-2 SUB in SCE 2000 #2 • SCE 2000 #2 • FE-1 SUB: Link 2, Subscribers side FE-1 NET: Link 2, Network side • FE-2 SUB: Cascade, connect to FE-2 NET in SCE 2000 #1 •...
Chapter 6 Cabling the Line Ports and Completing the Installation Connecting the line ports to the network Figure 6-4: Cabling Diagram: Dual Link Inline Topology Two Cascaded SCE Platforms Connecting the FE Line Interface Ports The following sections present the general procedure for cabling the FE interface ports. Refer to Cabling Diagrams (on page 6-2) to find the appropriate cabling diagram for the topology of your system for the specific connections required.
Chapter 6 Cabling the Line Ports and Completing the Installation To cable the SCE 2000 line port, complete the following steps: Step 1 Take the appropriate fiber optic cable and plug it into the appropriate RJ-45 FE port on the front panel of the SCE 2000.
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Connecting the line ports to the network Viewing the Counters to see that the Network Traffic is Reaching the Device In an inline topology, you can monitor traffic via the platform counters for both the Rx and Tx connections. The counters increase, together with the increased number of packets that flow through the SCE 2000 for both Rx and Tx.
Chapter 6 Cabling the Line Ports and Completing the Installation In packets discarded: 0 In packets with CRC/Alignment error: 0 In undersized packets: 0 In oversized packets: 0 Out total octets: 93*2^32+1022342538 Out unicast packets: 858086051 Out non unicast packets: 0 Out packets discarded: 0 You are now ready to continue to the next stage, loading and activating an Service Control application.
Installing a Cascaded System Step 9 Connect the traffic port of SCE 2000 #2, this will cause a momentary down time until the network elements from both sides of the SCE 2000 auto-negotiate with it and starts working (when working inline). (See Dual Link: Two SCE 2000s Topology (on page 6-4).) Step 10 When full control is needed, change the link mode on both SCE 2000s on both links to ‘forwarding’.
Chapter 6 Cabling the Line Ports and Completing the Installation To configure the connection mode, use the following command: From the SCE 2000 cascade/receive-only-cascade [physically-connected-links {link- 0/link-1}] [priority {primary/secondary}] [on-failure {bypass/cutoff}] and press Enter. XAMPLE Use the following command to configure the primary SCE platform in a two-SCE platform inline topology.
Installing a Cascaded System Sniffing — allows the SCE platform to forward traffic on the specified link through the • bypass mechanism while still analyzing the traffic passively. Sniffing is permitted to be configured for all links, only (use the all-links option). Cutoff —...
Chapter 6 Cabling the Line Ports and Completing the Installation To view the current link mode, use the following command: From the SCE 2000 Enter To view the current link mappings, use the following command: From the SCE 2000 connected-links and press Loading and Activating a Service Control Application The SCE 2000 platform provides the basic functionalities of Service Control analysis and enforcement.
Basic SCE 2000 Platform Operations This chapter describes how to start up the SCE 2000 platform, reboot, and shutdown. It also describes how to manage configurations. This chapter contains the following sections: • Starting the SCE 2000 Platform • Managing SCE 2000 Configurations •...
Cisco Internetwork Operating System Software IOS (tm) 7300 Software (C7300-JS-M), Version 12.1(9), CISCO RELEASED VERSION Copyright (c) 1986-2006 by Cisco Systems, Inc. Compiled Tue 17-MAY-06 01:51 by biff Image text-base:0x40008970, data-base:0x40BF8000...
Chapter 7 Basic SCE 2000 Platform Operations If the system does not complete each of the steps in the startup procedure, proceed to Troubleshooting (on page 8-1) for troubleshooting recommendations and procedures. Final Tests The procedures for performing the final tests to verify that the SCE 2000 is functioning properly are explained in the following sections: •...
Managing SCE 2000 Configurations Logger device User-File-Log counters: Total info messages: 1 Total warning messages: 0 Total error messages: 0 Total fatal messages: 0 If there are “Total error messages” or “Total fatal messages”, use the show logger device User-File-Log command to display details about the errors. Managing SCE 2000 Configurations The procedures for managing SCE 2000 configurations are explained in the following sections: •...
Chapter 7 Basic SCE 2000 Platform Operations flow-aging default-timeout UDP 60 interface FastEthernet 0/0 ip address 10.1.5.109 255.255.0.0 interface FastEthernet 0/1 interface FastEthernet 0/2 exit line vty 0 4 no timeout exit SCE 2000# Saving the Configuration Settings When you make changes to the current running configuration and you want those changes to continue to be valid when the system restarts, you must save the changes before leaving the management session, that is, you must save the running configuration to the startup configuration file.
Chapter 7 Basic SCE 2000 Platform Operations Note that you cannot undo the configuration restore command. Step 3 Type copy tffs0:system/prevconf/config.tx1 tffs0:system/config.txt. The system sets the startup configuration to the configuration from config.tx1. XAMPLE The following example displays a saved configuration file and then restores the file to overwrite the current configuration.
Displaying the SCE Platform Version Information Displaying the SCE Platform Version Information Use this command to display global static information on the SCE platform, such as software and hardware version, image build time, system uptime, last open packages names and information on the SLI application assigned.
Displaying the System Uptime Displaying the System Uptime Use this command to see how long the system has been running since the last reboot. To show the system uptime for the SCE platform, use the following command: At the SCE 2000# prompt, type show system-uptime and press Enter. The system shows how long the system has been running since the last reboot.
Chapter 7 Basic SCE 2000 Platform Operations Shutting Down the SCE Platform Shutting down the SCE platform is required before turning the power off. This helps to ensure that non-volatile memory devices in the SCE platform are properly flushed in an orderly manner. When the SCE platform restarts, it loads the startup configuration, so all changes made in the running Note configuration will be lost.
Troubleshooting Your SCE 2000 platform went through extensive testing before leaving the factory. However, if you encounter problems starting it, use the information in this chapter to help isolate the cause of the problems. The procedures in this chapter assume that you are troubleshooting the initial system startup, and that your SCE 2000 platform is in the original factory configuration.
Troubleshooting Tools The following table shows the general troubleshooting strategy described in this chapter. Refer to this table, as necessary, to follow the steps to isolate problems to a specific subsystem and resolve the problem if possible. Table 8-1 Action Step 1 Turn power on.
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Chapter 8 Troubleshooting Boot system <filename> — Specifies and verifies the package file to be installed. • Error messages or other output identify problems with the package file. Following is a sample output from the Boot system command. SCE 2000(config)#boot system ftp://vk:vk@10.1.1.230/downloads/SENum.pkg.pkg Verifying package file SENum.pkg.pkg…...
Troubleshooting Tools Following is a sample output from the show interface command. ip address: 10.1.6.145 subnet mask: 255.255.0.0 Configured duplex: auto AutoNegotiation is On, link is Up, actual duplex: half show interface FastEthernet 0/# counters — Displays the values of counters of a •...
Chapter 8 Troubleshooting Copying the User Log You can view the log file by copying it to an external source or to disk. This command copies both log files to the local SCE platform disk or any external host running a FTP server. To copy the user log to an external source, use the following command: From the SCE 2000# prompt, type logger get user-log file-name ftp://username:password@ipaddress/path and press Enter.
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Troubleshooting Tools Step 2 The system asks Are you sure? Step 3 Type Y and press Enter. The SCE 2000# prompt appears. Viewing the User Log Counters There are two types of log counters: • User log counters — count the number of system events logged from the SCE platform last reboot.
Chapter 8 Troubleshooting Generating a File for Technical Support In order for technical support to be most effective, the user should provide them with the information contained in the system logs. Use the logger get support-file command to generate a support file for the use of Cisco technical support staff. To generate a log file for technical support: From the SCE 2000# prompt, type logger get support-file filename and press Enter.
Problem Solving Using a Subsystems Approach SCE 2000 Operational Status Warning Failure Problem Solving Using a Subsystems Approach Identifying Startup Problems Startup problems are commonly due to the source power or to a poor cable connection. When you start up the SCE 2000 platform for the first time, you should observe the startup sequence described in the Starting the SCE 2000 Platform (on page 7-1).
Chapter 8 Troubleshooting When all LEDs come on to indicate that the system has booted successfully, the initial system • banner should be displayed on the console screen. If it is not displayed, see Connecting the Local Console (on page 5-1) to verify that the terminal is set correctly and that it is properly connected to the console port.
Problem Solving Using a Subsystems Approach Faulty power supply. Table 8-4 LED Label Power A/B (front panel) Troubleshooting the Firmware Package Installation Check the following to help isolate a problem in the installation of the firmware package. Problems related to the installation of the firmware package could be any of the following: File not found in the expected location •...
Chapter 8 Troubleshooting Symptom Possible Cause Returned error is: The package file does not exist in the specified location. Error—File <file name> does not exist In the output of the command, Package file type mismatch. the package file type is management-image instead of system-image In the output of the command,...
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Problem Solving Using a Subsystems Approach Table 8-6 Symptom Diagnostic Action • CLI command Management link down: show interface • Mng LINK LED not lit • ping to management • Status is interface fails WARNING (Status LED is flashing orange) Management link CLI commands •...
Chapter 8 Troubleshooting CLI command: show telnet sessions CLI command: show ip default- gateway CLI command: show ip route <host-ip-address> CLI commands: • show access- lists • show line vty access-class • show ip access- class Telnet connection CLI commands: terminates •...
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Problem Solving Using a Subsystems Approach Peer does not receive traffic from SCE 2000 (FE link is lit and Tx LED is flashing) • • FE link is up but not receiving from peer (FE link is lit, but Rx LED is not flashing) Table 8-7 Symptom Diagnostic Action...
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Chapter 8 Troubleshooting OL-7826-05 Problem Solving Using a Subsystems Approach Auto-negotiation is disabled Check auto-negotiation configuration at the SCE 2000 but enabled in the SCE 2000 and in peer. at peer. Cisco SCE 2000 4/8xFE Installation and Configuration Guide 8-15...
Index Airflow • 4-3 Attaching a Chassis Ground Connection • 4- Attaching the Brackets to the SCE 2000 • 4- Attaching the Crossrail Supports to the Rack • 4-8 Audience • vi Back Panel • 2-4 Basic SCE 2000 Platform Operations • 7-1 Bypass Mechanism •...
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Index General Overview • 1-1 Generating a File for Technical Support • 8- Identifying Startup Problems • 8-8 Initial System Configuration • 5-3 Installation and Maintenance • 4-1 Installation Precautions • 4-5 Installing a Cascaded System • 6-9 Installing the SCE 2000 on a Workbench or Tabletop •...
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Single Link Inline Topology • 3-4, 6-2 Receive-only Topology • 3-5, 6-3 Single SCE 2000 Topologies • 3-4 Site Requirement Guidelines • 4-3 Site Requirements • 4-3 Starting the SCE 2000 Platform • 7-1 Starting the System and Observing Initial Conditions •...