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Obtaining Technical Assistance
Reporting Security Problems in Cisco Products
Tip
Obtaining Technical Assistance
Cisco Wide Area Application Engine 512 and 612 Hardware Installation Guide
xvi
Cisco is committed to delivering secure products. We test our products internally
before we release them, and we strive to correct all vulnerabilities quickly. If you
think that you might have identified a vulnerability in a Cisco product, contact
PSIRT:
Emergencies —
security-alert@cisco.com
•
An emergency is either a condition in which a system is under active attack
or a condition for which a severe and urgent security vulnerability should be
reported. All other conditions are considered nonemergencies.
Nonemergencies —
•
In an emergency, you can also reach PSIRT by telephone:
1 877 228-7302
•
1 408 525-6532
•
We encourage you to use Pretty Good Privacy (PGP) or a compatible product to
encrypt any sensitive information that you send to Cisco. PSIRT can work from
encrypted information that is compatible with PGP versions 2.x through 8.x.
Never use a revoked or an expired encryption key. The correct public key to use
in your correspondence with PSIRT is the one linked in the Contact Summary
section of the Security Vulnerability Policy page at this URL:
http://www.cisco.com/en/US/products/products_security_vulnerability_policy.ht
ml
The link on this page has the current PGP key ID in use.
Cisco Technical Support provides 24-hour-a-day award-winning technical
assistance. The Cisco Technical Support & Documentation website on Cisco.com
features extensive online support resources. In addition, if you have a valid Cisco
psirt@cisco.com
Preface
OL-9137-02
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