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HP iPAQ h6315 Networking Manual

HP iPAQ h6315 Networking Manual

Wireless lan and hp ipaq handheld devices
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The Wireless LAN and HP iPAQ Handheld Devices
Overview............................................................................................................................................ 2
HP iPAQ wireless products.................................................................................................................... 2
What is a WLAN? ............................................................................................................................... 2
Common WLAN terms ......................................................................................................................... 3
WLAN standards................................................................................................................................. 4
What is roaming?................................................................................................................................ 5
HP supported authentication wireless protocols........................................................................................ 5
Then and now-HP iPAQ wireless implementation................................................................................... 7
ROM and driver updates ...................................................................................................................... 7
rx3000 series...................................................................................................................................... 8
h4100 and h4300 series ................................................................................................................... 13
hx4700 series ................................................................................................................................... 22
h5400 series with Microsoft Pocket PC 2002........................................................................................ 27
h5400 series with Microsoft Pocket PC 2003 ROM upgrade .................................................................. 32
h5500 series..................................................................................................................................... 39
h6300 series..................................................................................................................................... 46
Typical WLAN setup and installation scenarios ..................................................................................... 54
The HP lab setup ............................................................................................................................... 55
Troubleshooting problems ................................................................................................................... 56
For more information.......................................................................................................................... 57

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Table of Contents
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Summary of Contents for HP iPAQ h6315

  • Page 1: Table Of Contents

    The Wireless LAN and HP iPAQ Handheld Devices Overview... 2 HP iPAQ wireless products... 2 What is a WLAN? ... 2 Common WLAN terms ... 3 WLAN standards... 4 What is roaming?... 5 HP supported authentication wireless protocols... 5 Then and now—HP iPAQ wireless implementation... 7 ROM and driver updates ...
  • Page 2: Overview

    This document is designed to assist users in understanding wireless communication, how it works, and how to create and configure Wireless Local Area Network (WLAN) connections on HP iPAQ rx3000 series, h4100/4300 series, hx4700 series, h5400/h5500 series, h6300 series handheld devices.
  • Page 3: Common Wlan Terms

    The security risks are manageable, however, if safety precautions are taken. For information about measures users can take to minimize security risks in WLAN connections, refer to the HP white paper entitled secure wireless local area networks with hp mobile devices located at http://www.hp.com/sbso/wireless/secure_wlan_mobile.pdf...
  • Page 4: Wlan Standards

    Virtual private network A virtual private network (VPN) allows two or more private networks to be connected over a publicly accessed network. In a sense, VPNs are similar to WANs or a securely encrypted tunnel, but the key feature of VPNs is that they can use public networks like the Internet, rather than rely on expensive, privately leased lines.
  • Page 5: What Is Roaming

    Wireless connections roam from one access point to another when the detected signal strength weakens. A weak signal in an HP iPAQ triggers the handheld device to search for another signal to “jump” to. The new signal is chosen from a list of preferred networks configured by the Wi-Fi user interface in the device operating system.
  • Page 6 HP iPAQ supported wireless authentication protocols HP iPAQ series with either Microsoft Pocket PC 2003 ROM Upgrade or Microsoft Pocket PC 2002 Operating System h5400 Protocol model (PPC 2002) √ WEP 64* √ WEP 128* √ LEAP* EAP-TLS* PEAP* WPA* **...
  • Page 7: Then And Now-Hp Ipaq Wireless Implementation

    Note: It is a good idea to periodically check the HP web site for ROM updates and SoftPaq releases. HP engineering is working on a number of enhancements, updates, and fixes in addition to the roaming issue.
  • Page 8: Rx3000 Series

    1. From the Today screen, tap the wireless icon ( on, the wireless LED (on the top left corner of your HP iPAQ) turns blue and the Wi-Fi button turns amber. Once you connect to a wireless network, the Wi-Fi button turns green.
  • Page 9: Manually Entering New Network Settings

    HP web site ( www.hp.com Perform the following steps to set up an HP supported authentication protocol on an HP iPAQ rx3000 Mobile Media Companion series handheld device: 6. After the wireless network has been added, then on the Configure Wireless Network screen, tap the Network Key tab.
  • Page 10: Searching For Networks To Access

    My Work Network. Tap OK three times to return to the Today screen. 13. Perform a soft reset of the HP iPAQ. When the wireless card associates with an access point, the Logon Window pop-up box appears. Select the appropriate keyboard and enter the user name and the password to be used.
  • Page 11: Network Settings

    1. Tap the Connectivity icon in the Navigation bar. 2. When the Connectivity box displays, you will be able to view the type of network the HP iPAQ is connected to (for example, Work or Internet) and an icon displaying the signal strength.
  • Page 12 8. Tap OK to save your settings. Changing ISP settings If you are connected to your ISP or private network during synchronization, your HP iPAQ should download proper proxy settings from your computer. If these settings are not on your computer or need to be changed, you will need to set them up manually.
  • Page 13: H4100 And H4300 Series

    • VPN server connections Turning on and off the WLAN Perform the following steps to set up a WLAN connection on an HP iPAQ Pocket PC h4100 or h4300 series handheld device: 1. On the Today screen, tap the Connectivity icon ( device or tap Start and then tap iPAQ Wireless.
  • Page 14: Connecting To A Network

    Perform the following steps to connect to a WLAN network: 1. If at least one network is present on the HP iPAQ, then the Network Indicator icon ( ) will appear in the Navigation bar. Tap the icon; when the Multiple Networks Detected pop-up box appears, tap the desired network.
  • Page 15 ROM version on the device. Note: HP iPAQ Pocket PC h4100 or h4300 series devices are not CCX compliant and Cisco Aironet Extension is not supported. The following instructions are for using HP iPAQ Pocket PC h4100 or h4300 series devices in a CISCO LEAP environment.
  • Page 16 Work Network. Tap OK three times to return to the Today screen. 8. Perform a soft reset of the HP iPAQ. When the wireless card associates with an access point, the Logon Window pop-up box appears. Select the appropriate keyboard and enter the user name and the password to be used.
  • Page 17 5. Tap Remove Settings. Monitoring signal strength and status Perform the following steps to view the signal strength between the HP iPAQ Pocket PC h4100 or h4300 series handheld device and the access point WLAN connection: Note: The signal strength icon will only display when a connection is present.
  • Page 18 Network settings Locating an IP address Perform the following steps to identify the IP address of a wireless network on an HP iPAQ Pocket PC h4100 or h4300 series handheld device: 1. Turn on the WLAN. 2. Establish a WLAN connection.
  • Page 19 6. Tap the Name Servers tab, and enter the appropriate information. 7. Tap OK to save the new settings. Configuring ISP settings To add, edit, or delete the ISP settings on an HP iPAQ h4100 or h4300 series handheld device, perform the following steps: To add a new modem connection: 1.
  • Page 20 11. Type the desired user name and password for the connection. 12. Type the domain, if a domain was provided by the ISP or network administrator. 13. Tap Finish. To change an existing connection: 1. Tap the Connectivity icon, and then tap Settings. 2.
  • Page 21 13. Tap Finish. Starting a VPN connection If an HP iPAQ Pocket PC h4100 or h4300 series handheld device is connected to the ISP or private network during synchronization, then the proper settings from the host computer will be downloaded.
  • Page 22: Hx4700 Series

    • Turning on and off the WLAN • Connecting to a network • Manually entering new network settings • Working with HP supported wireless authentication protocols • Searching for networks to access • Managing wireless networks • Network settings • VPN server connections...
  • Page 23 HP web site ( www.hp.com Perform the following steps to set up an HP supported authentication protocol on an HP iPAQ Pocket PC hx4700 series handheld device: 1. After the wireless network has been added, then on the Configure Wireless Network screen, tap the Network Key tab.
  • Page 24 9. Tap OK repeatedly to return to the Today screen. 10. Perform a soft rest of the HP iPAQ. When the wireless card associates with an access point, the Logon Window pop-up box appears. Select the appropriate keyboard and enter the user name and the password to be used.
  • Page 25 1. Tap the Connectivity icon in the Navigation bar. 2. When the Connectivity box displays, you will be able to view the type of network the HP iPAQ is connected to (for example, Work or The Internet) and an icon displaying the signal strength.
  • Page 26 Note: If you are connecting to your ISP at home, select The Internet. If you are connecting to a private network such as a corporate network at work, you should select Work. 5. In the Tap an adapter to modify settings box, tap HP iPAQ Wi-Fi Wireless Adapter. 6. Tap the Name Servers tab and enter the requested information.
  • Page 27: H5400 Series With Microsoft Pocket Pc 2002

    This section includes the following topics: • Turning on and off the WLAN • Connecting to a network • Manually entering new network settings • Working with HP supported wireless authentication protocols • Searching for networks to access • Managing wireless networks • Network settings...
  • Page 28 Turning on and off the WLAN Perform the following steps to turn on or off the WLAN: 1. On the Today screen, tap Start > iPAQ Wireless. 2. On the iPAQ Wireless screen, tap the Wireless Control icon. 3. When the Wireless Control screen appears, tap the WLAN icon. The WLAN icon displays in orange (off);...
  • Page 29 HP web site ( www.hp.com Perform the following steps to set up an HP supported authentication protocol on an HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2002 handheld device: 1. Follow steps 1 through 7 in the preceding section, “...
  • Page 30 A green color indicates the stronger connection signal. Figure 5. The WLAN signal strength indicator for the HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2002...
  • Page 31 IP addresses, the TCP/IP settings require no change. If unsure whether the TCP/IP settings use dynamically assigned IP addresses then contact the network administrator. Perform the following steps to change the TCP/IP settings on the HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2002 handheld device: 1.
  • Page 32: H5400 Series With Microsoft Pocket Pc 2003 Rom Upgrade

    Perform the following steps to change the server settings on HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2002 handheld devices: 1. Contact the ISP or network administrator to: • Determine the correct name resolution • Obtain the specific server IP address •...
  • Page 33 Perform the following steps to connect to a WLAN network: 1. If at least one network is present on the HP iPAQ, then the network indicator icon ( ) will appear in the Navigation bar. Tap the icon; when the Multiple Networks Detected pop-up box appears, tap the desired network.
  • Page 34 Authentication tab. Note: The HP iPAQ Pocket PC h5400 series handheld device has one of two ROM releases. The setup steps are identical for both ROM releases; however, the Configure Wireless Networks screen may differ slightly.
  • Page 35 (either Internet or Work) is the Wireless Card field, followed by some vertical green bars. Four bars display the strongest connection signal. Figure 7. The WLAN signal strength indicator for the HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2003 ROM upgrade 2.
  • Page 36 IP addresses, the TCP/IP settings require no change. If unsure whether the TCP/IP settings use dynamically assigned IP addresses, and then contact the network administrator. Perform the following steps to change the TCP/IP settings on the HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2003 ROM upgrade handheld device: 1.
  • Page 37 8. Tap OK to save the new settings. Changing ISP settings To add, edit, or delete the ISP settings on an HP iPAQ h5400 series with Microsoft Pocket PC 2003 ROM upgrade handheld device, perform the following steps: 1. On the Today screen, tap Start > Settings > Connections tab > Connections icon.
  • Page 38 Note: For online Help for any screen in the New Connection wizard or while changing settings, tap the question mark (?). Changing a VPN connection Perform the following steps to make changes to VPN server connections on an HP iPAQ Pocket PC h5400 series handheld device: 1.
  • Page 39: H5500 Series

    13. Tap Finish. Starting a VPN connection If an HP iPAQ Pocket PC h5400 series handheld device is connected to the ISP or private network during synchronization, then the proper settings from the host computer will be downloaded. If the host computer does not have the proper settings, or if the settings must be changed, then manual setup will be required.
  • Page 40 Perform the following steps to connect to a WLAN network: 1. If at least one network is present on the HP iPAQ, then the Network Indicator icon ( ) will appear in the Navigation bar. Tap the icon; when the Multiple Networks Detected pop-up box appears, tap the desired network.
  • Page 41 Network Key tab. Note: The HP iPAQ Pocket PC h5500 series handheld device has one of two ROM releases. The setup steps are identical for both ROM releases; however, the Configure Wireless Networks screen may differ slightly.
  • Page 42 Work Network. Tap OK three times to return to the Today screen. 8. Perform a soft reset of the HP iPAQ. When the wireless card associates with an access point, the Logon Window pop-up box appears. Select the appropriate keyboard and enter the user name and the password to be used.
  • Page 43 4. To exit the Connectivity box, tap the Hide button. Network settings Locating an IP address Perform the following steps to identify the IP address of a wireless network on an HP iPAQ Pocket PC h5500 series handheld device: 1. Turn on the WLAN.
  • Page 44 6. Tap the Name Servers tab and enter the appropriate information. Changing ISP settings To add, edit, or delete the ISP settings on an HP iPAQ h5500 series handheld device, perform the following steps: 1. Tap Start > Settings > Connections tab > Connections icon.
  • Page 45 Note: For online Help for any screen in the New Connection wizard or while changing settings, tap the question mark (?). Changing a VPN connection Perform the following steps to make changes to VPN server connections on an HP iPAQ Pocket PC h5500 series handheld device: 1.
  • Page 46: H6300 Series

    11. Tap Finish. Starting a VPN connection If an HP iPAQ Pocket PC h5500 series handheld device is connected to the ISP or private network during synchronization, then the proper settings from the host computer will be downloaded. If the host computer does not have the proper settings, or if the settings must be changed, then manual setup will be required.
  • Page 47 7. If network authentication or data encryption is required, then follow the instructions in the following section, “ Working with HP supported wireless authentication protocols authentication or data encryption is not required, then tap OK repeatedly until you return to the Today screen.
  • Page 48 HP web site ( www.hp.com Determing support for authentication protocols Table 1 describes Cisco proprietary features that are officially supported by HP, features that are not supported but do not affect connectivity, and features that are neither supported nor compatible with the device.
  • Page 49 Work Network. Tap OK three times to return to the Today screen. 8. Perform a soft reset of the HP iPAQ. When the wireless card associates with an access point, the Logon Window pop-up box appears. Select the appropriate keyboard and enter the user name and the password to be used.
  • Page 50 4. To connect only to networks that have already been configured, clear the Automatically connect to non-preferred networks checkbox. Note: If the Automatically connect to non-preferred networks checkbox is checked, then the HP iPAQ will detect any new networks and provide the opportunity to configure them.
  • Page 51 Tap Remove Settings. Monitoring signal strength and status To view the signal strength between your HP iPAQ and Wi-Fi access point connections: 1. Tap the Connectivity icon in the navigation bar. 2. When the drop-down Connectivity box displays, you are able to view the name (SSID) of the network the HP iPAQ is connected to and an icon displaying the signal strength.
  • Page 52 WINS settings unless your ISP or private network does not use dynamically assigned IP addresses. If you are not sure, check with your network administrator. Servers that require an assigned IP address may also require a way to map computer names to IP addresses. Your HP iPAQ supports two name resolution options: • DNS • WINS To change server settings: 1.
  • Page 53 6. Tap the Name Servers tab and enter the requested information. 7. Tap OK to save your settings. Changing ISP settings To add, edit, or delete the ISP settings on an HP iPAQ h6300 series handheld device, perform the following steps: To add a new modem connection: 1.
  • Page 54: Typical Wlan Setup And Installation Scenarios

    Updating the HP iPAQ while connected to a desktop computer IMPORTANT: To prevent file corruption, keep the HP iPAQ connected to the power adapter during the installation process. 1. Ensure that the HP iPAQ is docked and connected to a desktop computer running Microsoft®...
  • Page 55: The Hp Lab Setup

    The HP lab setup Following is a partial list of the configurations that HP has tested with the wireless HP iPAQ handheld devices. Tested products varied in their firmware types and versions. EAP-TLS HP WL510 Wireless Enterprise Access Point Microsoft Windows 2003 Server Operating System...
  • Page 56: Troubleshooting Problems

    Troubleshooting problems Following are some troubleshooting tips to try if the WLAN connection does not work: • If the WLAN connection does not work with the chosen wireless network, try turning off the WLAN Power Save modes. If the access point is configured for WAP or WPS-PSK, use the hidden configure level command “dot11 wpa handshake timeout”...
  • Page 57: For More Information

    LAN). © 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services.

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