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DOOR-WITHIN-DOOR FRENCH DOOR REFRIGERATOR
Use and Care Guide
For questions about features, operation/performance,
parts or service, call: 1-800-253-1301
In Canada, call for assistance 1-800-807-6777
or visit our website at
www.whirlpool.com or www.whirlpool.ca
RÉFRIGÉRATEUR À DOUBLE BATTANT
AVEC PORTE DOUBLE
Guide d'utilisation et d'entretien
Pour des questions à propos des caractéristiques, du fonctionnement/rendement,
des pièces ou du service, composer le : 1 800 253-1301
Au Canada, composer le 1 800 807-6777 ou visiter le
www.whirlpool.com ou le www.whirlpool.ca
Table of Contents/Table des matières....2
W10913494B
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Summary of Contents for Whirlpool WRF974CIHV00
- Page 1 Pour des questions à propos des caractéristiques, du fonctionnement/rendement, des pièces ou du service, composer le : 1 800 253-1301 Au Canada, composer le 1 800 807-6777 ou visiter le www.whirlpool.com ou le www.whirlpool.ca Table of Contents/Table des matières..2 W10913494B...
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Page 2: Table Of Contents
TABLE OF CONTENTS REFRIGERATOR SAFETY .............3 Accessories ................20 PARTS AND FEATURES ..............4 REFRIGERATOR USE ..............20 What’s New Behind the Doors? ...........5 Opening and Closing Door-within-Door and Doors ....20 GETTING STARTED ...............6 Using the Controls ..............21 INSTALLATION INSTRUCTIONS ..........8 External Dispenser Controls ............23 Unpack the Refrigerator ...............8 Lighting the Refrigerator ............23 Location Requirements ..............8... -
Page 3: Refrigerator Safety
REFRIGERATOR SAFETY Your safety and the safety of others are very important. We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages. This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER”... -
Page 4: Parts And Features
Proper Disposal of Your Old Refrigerator WARNING Suffocation Hazard Remove doors from your old refrigerator. Failure to do so can result in death or brain damage. IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous—even if they will sit for “just a few days.”... -
Page 5: What's New Behind The Doors
What’s New Behind the Doors? Your Whirlpool Door-within-Door French Door Refrigerator comes equipped with various ® innovative storage and energy-efficient features. Door-within-Door Triple-tier freezer storage (on some models) Featuring a designated cool area for drinks, this feature lets you A drawer system that organizes items on three levels making have instant access to your favorite foods and drinks without them easier to store and find. -
Page 6: Getting Started
GETTING STARTED ✔ Final Checks WARNING Install air filter according to instructions in corresponding ❑ packaging. Remove all shipping material. ❑ Set temperature controls to the recommended setting. ❑ Save instructions and other literature. ❑ Send in Registration Card or register your product online. ❑... - Page 7 DOOR ALIGNMENT ENERGY SAVER MODE AND NORMAL OPERATING SOUNDS Align Refrigerator Doors Your new Door-Within-Door French Door Refrigerator has been designed to optimize energy efficiency and better regulate ✔ If doors are uneven: temperatures to match cooling demand. Ensure the refrigerator is level. ■...
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Page 8: Installation Instructions
INSTALLATION INSTRUCTIONS Unpack the Refrigerator Location Requirements WARNING WARNING Excessive Weight Hazard Use two or more people to move and install refrigerator. Failure to do so can result in back or other injury. Explosion Hazard Refrigerator Delivery Keep flammable materials and vapors, such as gasoline, away from refrigerator. -
Page 9: Remove And Replace Refrigerator Doors
Remove and Replace Refrigerator Doors NOTE: Measure the width of your house door opening to see whether or not you need to remove the refrigerator doors to move the refrigerator into your home. If refrigerator door removal is necessary, see the following instructions. IMPORTANT: If the refrigerator was previously installed and you are moving it out of the home, before you begin, turn the refrigerator control off. - Page 10 3. Insert the bottom hinge and bushing into the corresponding WARNING slot in the bottom of the door. NOTE: Make sure that the base of the hinge is parallel to the Excessive Weight Hazard bottom of the door. Use two or more people to move and install refrigerator.
- Page 11 WARNING Remove Refrigerator Doors WARNING Excessive Weight Hazard Use two or more people to lift the refrigerator door. Failure to do so can result in back or other injury. 5. Open the door until it is at a 90° angle to the front of the cabinet.
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Page 12: Remove And Replace Freezer Drawer Fronts
5. Lift the refrigerator door from the bottom hinge pin. The top hinge will come away with the door. NOTE: It may not be necessary to remove the bottom hinges and brake feet assemblies to move the refrigerator through a doorway. -
Page 13: Electrical Requirements
Final Steps WARNING Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. A. Drawer glide bracket slots Do not use an extension cord. Failure to follow these instructions can result in death, Replace Drawer Front fire, or electrical shock. -
Page 14: Water Supply Requirements
3. Use a quarter-turn shut-off valve or the equivalent, served by Water Supply Requirements a 1/2" (12.7 mm) household supply line. NOTE: To allow sufficient water flow to the refrigerator, a minimum A cold water supply with water pressure between 35 and 120 psi 1/2"... -
Page 15: Handle Installation And Removal
2. Align the knob assembly with the lever at the middle of the door. 3. Fully engage the knob assembly onto the lever. 4. While holding the knob assembly, insert the short end of the 3/32" hex key into the hole and slightly rotate the hex key until the key is engaged in the setscrew. -
Page 16: Refrigerator Leveling And Door Closing
5. Using a clockwise motion, tighten the setscrew just until 4. Using a left-to-right motion, tighten the setscrew a quarter set screw begins to contact the shoulder screw. Do not turn at a time just until setscrew begins to contact the fully tighten. -
Page 17: Filters And Accessories
3. Move the refrigerator to its final location. NOTE: Having someone push against the top of the refrigerator takes some weight off the brake feet. This makes 4. Using the 1/4" (6.35 mm) hex driver, lower the brake feet. it easier to turn the screws. Do not push with excessive force Turn them clockwise until the rollers are off the floor and that tilts the refrigerator. -
Page 18: Install Freshflow™ Air Filter
3. Pull the filter out of the housing. 7. Twist the water filter and turn 90° clockwise until it locks into place and the arrows are aligned. 4. Remove the water filter cap from the water filter being replaced. 8. Push the water filter door closed. 5. -
Page 19: Install Produce Preserver
Sensitivity Ethylene Installing the Air Filter to Ethylene Production Install the air filter behind the blue LED-lighted vent cover, located Apples High Very High on the rear wall near the middle of the refrigerator. Asparagus Medium Very Low 1. Remove the air filter from its packaging. Berries 2. -
Page 20: Accessories
To order an accessory, contact us and ask for the part number. beverages. In the U.S.A., visit our website www.whirlpool.com/accessories or call 1-800-901-2042. In Canada, visit our webpage www.whirlpool.ca or call 1-800-807-6777. affresh Stainless Steel Cleaner: ®... -
Page 21: Using The Controls
Using the Controls Wait at least 24 hours between adjustments. Recheck the The touch-activated controls are located above the external ■ temperatures before other adjustments are made. dispenser and on the side of the left inner refrigerator door. View Temperature Set Points 1. - Page 22 Max Cool Freeze Shield Mode This feature minimizes moisture migration from frozen food. The Max Cool feature assists with periods of high refrigerator use, full grocery loads, or temporarily warm room temperatures. This in turn reduces the freezer burn occurrence. To turn on the Freeze Shield mode, toggle to the coldest freezer temperature set To turn On the Max Cool feature, press the MAX COOL ■...
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Page 23: External Dispenser Controls
External Dispenser Controls Water and Ice Dispensers The control is located above the external dispenser of the IMPORTANT: refrigerator. Allow 3 hours for the refrigerator to cool down and chill water. ■ Allow 24 hours to produce the first batch of ice. Discard the ■... - Page 24 Calibrate Measured Fill Save Favorite Fill Household water pressure may affect the accuracy of the Household water pressure may affect the accuracy of the Measured Fill feature. So, for optimum performance of your Favorite Fill feature. So, for optimum performance of your water dispenser, you must first calibrate Measured Fill.
- Page 25 5. To pause dispensing before the selected volume has been Dispensing Water dispensed, touch FILL a second time or touch the water dispenser paddle. Touch FILL or paddle again to resume IMPORTANT: dispensing remaining amount. Dispense at least 1 qt (1 L) of water every week to maintain ■...
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Page 26: Ice Maker And Storage Bin
The Ice Dispenser The Dispenser Drip Tray IMPORTANT: The drip tray can be removed to carry to the sink to empty a1 oz = b1 L Replace "#$#! a2 oz = b2 L Order Filter Filter Door Calibration a3 oz = b3 L Ajar or clean. - Page 27 If the ice in the storage bin clumps together, break up ice Replace the storage bin inside the ice compartment and push ■ ■ using a plastic utensil and discard. Do not use anything sharp down to make sure it is firmly in place. to break up the ice.
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Page 28: Shelves, Bins, And Drawers
Infinity Slide Shelf Shelves, Bins, and Drawers Some shelves will tuck away to create room for taller objects. Door-within-Door bins Some models have two Infinity Slide Shelves. 1. To retract the front section of the shelf, push the adjustable Get access to your favorite drinks and foods without opening the portion of the shelf as far back as needed toward the rear of entire refrigerator. - Page 29 To remove and replace shelves: Crisper Drawers 1. Make sure adjustable shelf mounts are in the lower position before removing shelves. Also doors will need to be open at Counter Depth Models a 90˚ angle. If open wider, it will make it harder to remove the To remove and replace the drawers: shelves.
- Page 30 3. Bins need to be aligned and flush with the door. Replace Door-within-Door Bins Install bins with the inner door closed and the outer door open on the right side of the refrigerator. 1. Engage the side of the bin with the bigger tab to the front and tilt it down.
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Page 31: Freezer Drawers
Freezer Drawers Audio Reference Tone Assignment Small Items Bin (on some models) Tone Name Usage Examples This drawer divider is not removable and is for small, delicate Power On Cooling system is turned on every time items. For storage flexibility, the drawer bin can move forward the product is powered on. -
Page 32: Refrigerator Care
DO USE DO NOT USE REFRIGERATOR CARE ✔ Soft, clean cloth ✘ Abrasive cloths ✘ Paper towels or newsprint Cleaning ✘ Steel-wool pads ✔ Warm, soapy water ✘ Abrasive powders or liquids WARNING with a mild detergent ✘ Ammonia ✘ Citrus-based cleaners ✘... -
Page 33: Lights
Moving Lights When you are moving your refrigerator to a new home, follow The lights in both the refrigerator and freezer compartments are LEDs which do not need to be replaced. If the lights do not these steps to prepare it for the move. illuminate when the door or drawer is opened, call for assistance 1. -
Page 34: Troubleshooting
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid a service call, refer to the warranty page in this manual and scan the code with your mobile device, visit producthelp.whirlpool.com, or call 1-800-253-1301. - Page 35 TROUBLESHOOTING First try the solutions suggested here or visit our website at producthelp.whirlpool.com. If you experience Possible Causes Solution Refrigerator Operation (cont.) The motor seems to run High-efficiency compressor and fans. Larger, more efficient refrigerators run longer at lower, more too much.
- Page 36 TROUBLESHOOTING First try the solutions suggested here or visit our website at producthelp.whirlpool.com. If you experience Possible Causes Solution Unusual Noise (cont.) Rattling/Banging Movement of the water lines against Move excess water line away from the refrigerator cabinet or the refrigerator cabinet or of items fasten excess tubing to the cabinet.
- Page 37 TROUBLESHOOTING First try the solutions suggested here or visit our website at producthelp.whirlpool.com. If you experience Possible Causes Solution Temperature and Moisture (cont.) There is frost/ice The drawer is opened often or left Minimize drawer openings and close drawer completely buildup in the freezer open.
- Page 38 TROUBLESHOOTING First try the solutions suggested here or visit our website at producthelp.whirlpool.com. If you experience Possible Causes Solution Ice and Water (cont.) Off-taste, odor, or gray Newly installed refrigerator requires Flush the water system. See the “Water and Ice Dispensers”...
- Page 39 TROUBLESHOOTING First try the solutions suggested here or visit our website at producthelp.whirlpool.com. Ice and Water (cont.) If you experience Possible Causes Solution Ice bin is difficult to Ice level in bin may be high and Dispense 2-3 glasses of ice, then try removing the ice bin.
- Page 40 TROUBLESHOOTING First try the solutions suggested here or visit our website at producthelp.whirlpool.com. If you experience Possible Causes Solution Ice and Water (cont.) Crushed or cubed ice The glass is not held close enough to Hold the glass close to where the ice exits the chute.
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Page 41: Performance Data Sheet
PERFORMANCE DATA SHEET PERFORMANCE DATA SHEET Water Filtration System Model P9WB2L/P9RFWB2L Capacity 200 Gallons (757 Liters) System tested and certified by NSF International against NSF/ANSI Standard 42, Standard 53, Standard 401, and CSA B483.1 for the reduction of contaminants specified on the Performance Data Sheet. -
Page 42: Warranty
Please take a few minutes to review the Troubleshooting section of the Use and Care Guide or visit producthelp.whirlpool.com. 2. All warranty service is provided exclusively by our authorized Whirlpool Service Providers. In the U.S. and Canada, direct all requests for... - Page 43 W10913494B ®/™ ©2017 Whirlpool. Used under license in Canada. All rights reserved. 06/17 W10913648B - SP Utilisé sous licence au Canada. Tous droits réservés.