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Washing Machine
User Manual
WTG921B2W
EN
Document Number=
2820525857_EN/ 23-06-17.(14:24)

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Summary of Contents for Beko WTG921B2W

  • Page 1 Washing Machine User Manual WTG921B2W Document Number= 2820525857_EN/ 23-06-17.(14:24)
  • Page 2 Please read this user manual first! Dear Customer, Thank you for prefering a Beko product. We hope that you get the best results from your product which has been manufactured with high quality and state-of-the-art technology. Therefore, please read this entire user manual and all other accompanying documents carefully before using the product and keep it as a reference for future use.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS 1 General safety instructions 1.1 Life and property safety ---------------------------------------------------------------------------5 1.2 Children's safety -----------------------------------------------------------------------------------6 1.3 Electrical safety ------------------------------------------------------------------------------------6 1.4 Hot surface safety ---------------------------------------------------------------------------------7 2 Important instructions for environment 2.1 Compliance with WEEE Directive ------------------------------------------------------------------8 2.2 Package information ------------------------------------------------------------------------------8 3 Intended use 4 Your product 4.1 Overview -------------------------------------------------------------------------------------------9...
  • Page 4 TABLE OF CONTENTS 4.6.10.1 Auxiliary functions ------------------------------------------------------------------------------------29 4.6.10.2 Functions/Programmes Selected by Pressing the Function Buttons for 3 Seconds --------------30 4.6.11 Delayed Start --------------------------------------------------------------------------------------------31 4.6.12 Starting the programme --------------------------------------------------------------------------------31 4.6.13 Progress of programme ---------------------------------------------------------------------------------32 4.6.14 Loading door lock ---------------------------------------------------------------------------------------32 4.6.15 Changing the selections after programme has started -----------------------------------------------32 4.6.16 Cancelling the programme------------------------------------------------------------------------------33 4.6.17 End of programme --------------------------------------------------------------------------------------33 4.6.18 Your machine features "Standby Mode".
  • Page 5: General Safety Instructions

    General safety instructions This section includes security instructions which may help prevent the injuries and material damage risks. All kinds of warranties shall be invalid if these instructions are not observed. 1.1 Life and property safety Never place the product on a carpet-covered floor. Electrical parts will get overheated since air cannot circulate from under the device.
  • Page 6: Children's Safety

    1.2 Children's safety This product can be used by the children who are at the age of 8 and over and the people whose physical, sensory or mental skills are not fully developed or who do not have necessary required experience and knowledge as long as they are supervised or trained about the safe use of the product and its risks.
  • Page 7: Hot Surface Safety

    Do not wash the product by spraying or pouring water onto it! Risk of electric shock! Never touch the power cable plug with wet hands! Do not grab the power cord to unplug the machine, always unplug it by holding the socket with one hand, and pulling the plug with the other hand.
  • Page 8: Important Instructions For Environment

    Important instructions for environment 2.1 Compliance with WEEE Directive This product complies with EU WEEE Directive (2012/19/EU). This product bears a classification symbol for waste electrical and electronic equipment (WEEE). This product has been manufactured with high quality parts and materials which can be reused and are suitable for recycling.
  • Page 9: Your Product

    Your product 4.1 Overview 1- Power cable 2- Top panel 3- Control panel 4- Drain hose 5- Loading door 6- Filter cap 7- Adjustable feet 8- Detergent drawer 9 / EN Washing Machine / User’s Manual...
  • Page 10: Package Contents

    4.2 Package Contents 9- Power cable 10- Drain hose 11- Transportation safety bolts* 12- Mains water inlet hose (One of the following filter types is used for the mains hose connection.) a- Electronic water shut-off b- Mechanical water shut-off c- Standard 13- Liquid detergent container** 14- User Manual 15- Blind plug***...
  • Page 11: Technical Specifications

    4.3 Technical specifications Complying Commission Delegated Regulation (EU) No 1061/2010 Supplier name or trademark Beko Model name WTG921B2W Rated capacity (kg) Energy efficiency class / Scale from A+++ (Highest Efficiency) to D (Lowest Efficiency) A+++ Annual Energy Consumption (kWh) Energy consumption of the standard 60°C cotton programme at full load (kWh) 1.130 Energy consumption of the standard 60°C cotton programme at partial load (kWh) 0.840 Energy consumption of the standard 40°C cotton programme at partial load (kWh) 0.820 Power consumption in ‘off-mode’ (W) 0.250 Power consumption in ‘left-on mode’ (W) 1.000 Annual Water Consumption (l) 10559 Spin-drying efficiency class / Scale from A (Highest Efficiency) to G (Lowest Efficiency) Maximum spin speed (rpm) 1200 Remaining moisture Content (%) Standard cotton programme Cotton Eco 60°C and 40°C (3) Programme time of the standard 60°C cotton programme at full load (min) Programme time of the standard 60°C cotton programme at partial load (min) Programme time of the standard 40°C cotton programme at partial load (min)
  • Page 12: Installation

    4.4 Installation • Preparation of the location and electrical, tap water and waste water installations at the place of installation is under customer's responsibility. • Make sure that the water inlet and discharge hoses as well as the power cable are not folded, pinched or crushed while pushing the product into its place after installation or cleaning procedures. • Make sure that the installation and electrical connections of the product are performed by competent persons. Manufacturer shall not be held liable for damages that may arise from procedures carried out by unauthorized persons.
  • Page 13: Removing The Transportation Locks

    4.4.3 Removing the transportation locks Loose all bolts with an appropriate wrench until they turn freely. Remove the transport safety bolts by turning them slightly. Insert the plastic covers in the bag containing the user manual to the openings on the rear panel.
  • Page 14: Connecting The Drain Hose To The Drain

    Tighten the nuts of the hose by hand. Never use a tool when tightening the nuts. When hose connection is completed, check whether there is leak problems at the connection points by opening the taps fully. If any leaks occur, turn off the tap and remove the nut.
  • Page 15: Adjusting The Feet

    • To prevent the waste water to go back into the machine again and to ensure easy drainage, do not immerse the end of the hose into the waste water or do not insert it into the drain for more than 15 cm. If it is too long, cut it short. • The end of the hose should not be bent, it should not be stepped on and the hose must not be pinched between the drain and the machine. • If the length of the hose is too short, use it by adding an original extension hose. Length of the hose may not be longer than 3.2 m.
  • Page 16: Electrical Connection

    4.4.7 Electrical connection Connect the product to a grounded outlet protected by a 13 A fuse. Our company shall not be liable for any damages that will arise when the product is used without grounding in accordance with the local regulations. • Connection must comply with national regulations.
  • Page 17: Initial Use

    Important Fitting a different plug As the colours of the wires in the mains lead of this appliance may not correspond with the coloured markings identifying the terminals on your plug, proceed as follows: Connect the green - yellow or green (earth) wire to the terminal in the plug marked ‘E’...
  • Page 18: Preparation

    4.5 Preparation 4.5.1 Sorting the laundry * Sort laundry according to type of fabric, color, and degree of soiling and allowable water temperature. * Always obey the instructions given on the garment tags. LAUNDRY WASH SYMBOLS Symbols for washing on machine WASH Maximum Water temperatures...
  • Page 19: Preparing Laundry For Washing

    4.5.2 Preparing laundry for washing • Laundry items with metal attachments such as, underwiring, belt buckles or metal buttons will damage the product. Remove the metal pieces or wash the clothes by putting them in a laundry bag or pillow case. • Take out all substances in the pockets such as coins, pens and paper clips, and turn pockets inside out and brush. Such objects may damage the product especially the glass door or cause noise problem.
  • Page 20: Loading The Laundry

    4.5.4 Loading the laundry 1. Open the laundry cover. 2. Put the laundry items into the product in a loose manner. 3. Push and close the loading cover until you hear the locking sound. Ensure that no items are caught in the door. The loading door is locked while a programme is running. The door can only be opened a while after the programme comes to an end.
  • Page 21 Choosing the detergent type Detergent type to be used depends on the fabric type and color. • Use different detergents for coloured and white laundry. • Wash your delicate clothes only with special detergents (liquid detergent, wool shampoo, etc.) used solely for delicate clothes. • When washing dark coloured clothes and quilts, it is recommended to use liquid detergent. • Wash woollens with special detergent made specifically for woollens. CAUTION: Use only detergents manufactured specifically for washing machines. CAUTION: Do not use Powdered Soap.
  • Page 22 Using gel and tablet detergent • If the gel detergent thickness is fluidal and your product does not contain a special liquid detergent cup, put the gel detergent into the main wash detergent compartment during first water intake. If your product contains a liquid detergent cup, fill the detergent into this cup before starting the programme. • If the gel detergent thickness is not fluidal or in the shape of capsule liquid tablet, put it directly into the drum before washing.
  • Page 23: Tips For Efficient Washing

    4.5.7 Tips for efficient washing Clothes Delicates/ Light Colours and Black/Dark Colours Woolens/ Whites Colours Silks (Recommended (Recommended (Recommended (Recommended temperature temperature temperature range temperature range range based on range based on based on soiling level: based on soiling level: soiling level: cold soiling level: cold 40-90 o C)
  • Page 24: Operating The Product

    4.6 Operating the product 4.6.1 Control panel WTG921B2W Baby&Toddler Clothing Cottons Ready 90° 1200 Shirts Cottons Eco 60° 1000 Wash Lingerie Synthetics 40° Rinse Daily Quick 30° Spin Dark Care Super Short 20° Cancel Sports Mixed Fabrics Extra Start/ Temp.
  • Page 25: Programme And Consumption Table

    4.6.4 Programme and consumption table Auxiliary functions Selectable Programme temperature range °C 2.85 1200 • • • Cold-90 Cottons 1200 • • • Cold-90 1.35 1200 • • • Cold-90 60** 56.3 1.13 1200 Cold-60 Cottons Eco 60** 0.84 1200 Cold-60 40** 41.5 0.82 1200 Cold-60...
  • Page 26: Main Programmes

    4.6.5 Main programmes Depending on the type of fabric, use the following main programmes. • Cottons You can wash your durable cotton laundry (sheets, bedlinen, towels, bathrobes, underwear etc.) in this programme. When the quick wash function button is pressed, programme duration becomes notably shorter but effective washing performance is ensured with intense washing movements.
  • Page 27 • Dark Care Use this programme to protect the colour of your dark-coloured garments or jeans. It performs high performance washing with special drum movement even if the temperature is low. It is recommended to use liquid detergent or woolen shampoo for dark coloured laundry.
  • Page 28: Special Programmes

    4.6.7 Special programmes For specific applications, select any of the following programmes. • Rinse Use when you want to rinse or starch separately. • Spin+Drain You can use this function to remove the water on the garment of drain the water in the machine.
  • Page 29: Auxiliary Function Selection

    The programme will resume. Water is drained, laundry is spun and the programme is completed. If the programme has not reached the spinning step, you can change the speed without switching the machine to Pause mode. 4.6.10 Auxiliary function selection Select the desired auxiliary functions before starting the programme.
  • Page 30: Functions/Programmes Selected By Pressing The Function Buttons For 3 Seconds

    4.6.10.2 Functions/Programmes Selected by Pressing the Function Buttons for 3 Seconds • Drum Clean 3 Press and hold the auxiliary function button 1 for 3 seconds to select the programme. Use regularly (once in every 1-2 months) to clean the drum and provide the required hygiene.
  • Page 31: Delayed Start

    4.6.11 Delayed Start With the Delayed Start function the startup of the programme may be delayed up to 19 hours. Delayed start time can be increased by increments of 1 hour. Do not use liquid detergents when you set Delayed Start! There is the risk of staining of the clothes.
  • Page 32: Progress Of Programme

    4.6.13 Progress of programme Progress of a running programme can be followed from the Programme Follow-up indicator. At the beginning of every programme step, the relevant indicator light will turn on and light of the completed step will turn off. You can change the auxiliary functions, speed and temperature settings without stopping the programme flow while the programme is running.
  • Page 33: Cancelling The Programme

    4.6.16 Cancelling the programme To cancel the programme, turn the Programme Selection knob to select another programme. Previous programme will be cancelled. End / Cancel light will flash continuously to notify that the programme has been canceled. Your machine will end the programme when you turn the Programme Selection knob; however, it does not drain the water inside.
  • Page 34: Maintenance And Cleaning

    4.7 Maintenance and cleaning Service life of product extends and frequently experienced problems will be reduced if it is cleaned at regular intervals. 4.7.1 Cleaning the detergent drawer Clean the detergent drawer at regular intervals (every 4-5 washing cycles) as shown below in order to prevent accumulation of powder detergent in time.
  • Page 35: Cleaning The Water Intake Filters

    4.7.4 Cleaning the water intake filters There is a filter at the end of each water intake valve at the rear of the product and also at the end of each water intake hose where they are connected to the tap. These filters prevent foreign substances and dirt in the water to enter the product.
  • Page 36 2. Open the filter cover. 3 Follow the below procedures in order to drain water. If the product has an emergency water draining hose, in order to drain the water: Pull the emergency draining hose out from its seat Place a large container at the end of the hose. Drain the water into the container by pulling out the plug at the end of the hose.
  • Page 37: Troubleshooting

    Troubleshooting Problem Reason Solution Programme does not start • *Press the Start / Pause / Cancel Start / Pause / Cancel button was not pressed. button. after closing the door. • Reduce the amount of laundry and It may be difficult to close the loading door in case make sure that the loading door is of excessive loading.
  • Page 38 Problem Reason Solution Loading door cannot be Door lock is activated because of the water level • Drain the water by running the Pump or Spin programme. in the machine. opened. • Wait until the programme completes. Machine is heating up the water or it is at the spinning cycle.
  • Page 39 Problem Reason Solution Washing performance is Insufficient amount of detergent has been used • Use the recommended amount of detergent appropriate for water over a long period of time. poor: Laundry turns grey. hardness and the laundry. (**) • Select the proper temperature for the Washing was made at low temperatures for a laundry to be washed.
  • Page 40 Problem Reason Solution It does not rinse well. The amount, brand and storage conditions of the • Use a detergent appropriate for the washing machine and your detergent used are inappropriate. laundry. Keep detergents closed in an environment free of humidity and do not expose them to excessive temperatures.
  • Page 41 Problem Reason Solution Detergent residue in the Detergent is put in wet drawer. • Dry the detergent drawer before putting in detergent. detergent drawer. (**) • Keep detergents closed in an Detergent has gotten damp. environment free of humidity and do not expose them to excessive temperatures.
  • Page 43 If you have purchased an extended guarantee please refer to the instructions contained within the extended guarantee agreement document. Otherwise please call the appropriate number above where service can be obtained at a charge. Should you experience any difficulty in obtaining service please contact the Beko Customer Help-Line. Tel: 0845 600 4911...
  • Page 44 Guarantee Washing Machine Your new Beko product is guaranteed against the cost of breakdown repairs for twelve months from the date of the original purchase. What is covered? • Repairs necessary as a result of faulty materials, defective components or manufacturing defect. • The cost of functional replacement parts, but excluding consumable items. • The labour costs of a Beko approved repairer to carry out the repair. What is not covered? • Transit, delivery or accidental damage or misuse and abuse.

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