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Epson WF-7820 Series User Manual
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Epson WF-7820 Series User Manual

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WF-7820/WF-7840 Series User's Guide

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Summary of Contents for Epson WF-7820 Series

  • Page 1 WF-7820/WF-7840 Series User's Guide...

  • Page 3: Table Of Contents

    Using Power Saving Settings ......................40 Changing the Sleep Timer Settings ....................40 Changing the Power Off Timer Settings ..................42 Epson Connect Solutions for Smartphones, Tablets, and More ............43 Setting Up Epson Connect Services....................43 Using Epson Email Print ....................... 45...
  • Page 4 Wi-Fi Infrastructure Mode Setup......................54 Selecting Wireless Network Settings from the Control Panel ............55 Setting Up Wireless Printing from a Smart Device Using Epson Smart Panel ....... 57 Wi-Fi Direct Mode Setup ........................59 Connecting to a Mobile Device ...................... 59 Enabling Wi-Fi Direct Mode ......................
  • Page 5 Paper Loading Capacity ........................83 Double-sided Printing Capacity ......................92 Borderless Paper Type Compatibility ....................95 Compatible Epson Papers........................96 Paper or Media Type Settings - Printing Software................97 Selecting the Paper Settings for Each Source - Control Panel ............98 Paper Type Settings - Control Panel .....................
  • Page 6 Changing the Language of the Printer Software Screens ............140 Changing Automatic Update Options ..................141 Printing with the Built-in Epson Driver - Windows 10 S..............142 Selecting Print Settings - Windows 10 S..................143 Printing on a Mac ..........................146 Selecting Basic Print Settings - Mac ...................
  • Page 7 Scanning in Epson Scan 2......................203 Additional Scanning Settings - Main Settings Tab..............206 Additional Scanning Settings - Advanced Settings Tab ............207 Saving Scanned Documents as a Searchable PDF Using Epson Scan 2....... 208 Image Format Options ......................209 Scan Resolution Guidelines....................210...
  • Page 8 Faxing............................... 212 Connecting a Telephone or Answering Machine ................212 Setting Up Fax Features ........................215 Setting Up Basic Fax Features ....................216 Using the Fax Setup Wizard ....................216 Selecting the Line Type......................218 Setting the Number of Rings to Answer .................. 219 Selecting Advanced Fax Settings ....................
  • Page 9 Checking Cartridge and Maintenance Box Status - Windows............270 Checking Cartridge and Maintenance Box Status - Mac ............. 273 Purchase Epson Ink Cartridges and Maintenance Box ..............274 Ink Cartridge and Maintenance Box Part Numbers..............274 Removing and Installing Ink Cartridges.................... 275 Printing with Black Ink and Expended Color Cartridges ..............
  • Page 10 Checking the Nozzles Using the Product Control Panel ............285 Checking the Nozzles Using a Computer Utility ..............287 Print Head Cleaning ........................290 Cleaning the Print Head Using the Product Control Panel ............290 Cleaning the Print Head Using a Computer Utility..............291 Print Head Alignment ........................
  • Page 11 Solving Copying Problems ....................... 325 Product Cannot Copy ........................325 Product Makes Noise, But Nothing Copies.................. 326 Product Makes Noise When It Sits for a While................326 Copies Have Incorrect or Faint Colors..................326 Position, Size, or Margins of Copies are Incorrect ............... 327 Solving Paper Problems........................
  • Page 12 Scanning Software Does Not Operate Correctly ................. 347 Cannot Start Epson Scan 2 ......................347 Scanning Speed is Slow ......................348 Cannot Save a Scan to a Shared Folder Over a Network............348 Solving Scanned Image Quality Problems ..................350 Scanned Image Quality Problems ....................
  • Page 13 Binding Arbitration and Class Waiver ....................388 Trademarks ............................391 Copyright Notice..........................391 libTIFF Software Acknowledgment....................392 A Note Concerning Responsible Use of Copyrighted Materials........... 393 Default Delay Times for Power Management for Epson Products ..........393 Copyright Attribution ........................393...

  • Page 15: Wf-7820/Wf-7840 User's Guide

    WF-7820/WF-7840 User's Guide Welcome to the WF-7820/WF-7840 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 16: Product Basics

    Using the Mopria Print Service Using Fire OS Printing Using Windows 10 Mobile Printing Using Epson Print and Scan App with Windows Tablets Voice-activated Printing Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 17: Control Panel Buttons And Lights

    Adjusting the Screen Brightness Turning Off the Operation Time Out Setting Using Presets Parent topic: Product Basics Control Panel Buttons and Lights power button and light home button help button Interrupt button Reset button Contacts button C clear button The numeric keypad Job/Status button, the Error light, and the Data light Paper Setting button stop button...

  • Page 18: The Lcd Screen

    output tray button received fax light The LCD Screen Status Icon Information Navigating the LCD Screen Parent topic: Using the Control Panel The LCD Screen Select to show the Supply Status screen Displays the network connection status. Select to set up network connections. Select to change sound settings Select to enter sleep mode Indicates that user restrictions are enabled.
  • Page 19 Select to show the Job Status screen Scrolls the screen to the right. Returns to the previous screen Select a tab to display additional settings Displays the list of settings...

  • Page 20: Status Icon Information

    Performs the selected action Select Active to display a list of active print jobs or Log to display the job history Displays a list of filtering options for the print jobs Lists the active print jobs or job history Displays the approximate ink levels Displays the approximate maintenance box level Displays printer errors.
  • Page 21 Icons Description Displays the network connection status; select the icon to set up or change your network connection. • The product is not connected to a wired (Ethernet) network. • The product is connected to a wired (Ethernet) network. • The product is not connected to a wireless network.

  • Page 22: Navigating The Lcd Screen

    Navigating the LCD Screen Follow these guidelines to navigate and use the menus on the LCD screen. Tap or press the screen to select an item or icon Flick the screen to scroll swiftly Slide your finger across the screen to move items Close or open your fingers across the screen to zoom in or zoom out on a preview image Parent topic: Control Panel Buttons and Lights...

  • Page 23: Viewing Animations

    • To change the case of letters, select • To delete the previous character, select • To enter numbers or symbols, select • To enter a space, select Space. Parent topic: Using the Control Panel Viewing Animations You can view animations on the LCD screen to help guide you with a procedure or to troubleshoot a problem.

  • Page 24: Selecting The Date And Time

    You see a screen like this: 3. Select a language. Parent topic: Using the Control Panel Selecting the Date and Time Before using your product, select the current date, time, and daylight saving phase in your area, and choose your preferred date and time format. Note: This setting can be locked by an administrator.

  • Page 25: Selecting Your Country Or Region

    You see a screen like this: 3. Select Daylight Saving Time. 4. Select the setting that applies to your area: • Winter: it is winter or your region does not use Daylight Saving Time (DST) • Summer: it is spring or summer and your region uses Daylight Saving Time (DST) Note: If your region uses Daylight Saving Time (DST), you must change this setting to match the season.

  • Page 26: Adjusting Control Panel Sounds

    Note: If you change the country or region, your fax settings return to their defaults and you must select them again. This setting can be locked by an administrator. If you cannot access or change this setting, contact your administrator for assistance. 1.
  • Page 27 2. Select Settings > General Settings > Basic Settings > Sounds. You see a screen like this: 3. Select Mute to turn off all control panel sounds, then go to step 7. 4. Select Normal Mode or Quiet Mode to adjust control panel sounds. Note: You can also select the icon on the home screen to adjust sounds.

  • Page 28: Setting A Password And Locking The Control Panel

    Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed: • Network settings • Web Service settings • Scan settings • System Administration settings • Fax settings •...

  • Page 29: Setting User Feature Restrictions (Access Control)

    7. Select OK. 8. Turn Lock Setting on. When the control panel is locked, you must enter the password to access any of the locked settings. Note: If you forget your password, contact Epson for assistance. Parent topic: Using the Control Panel...

  • Page 30: Preventing Pc Connection Via Usb

    You see a screen like this: 3. Select On. 4. Enable Accept Unknown User Jobs to allow users to print from generic drivers or use the WSD scanning function. Parent topic: Using the Control Panel Related tasks Setting a Password and Locking the Control Panel Preventing PC Connection via USB You can disable access from a USB-connected computer.

  • Page 31: Adjusting The Screen Brightness

    Adjusting the Screen Brightness You can adjust the brightness of the LCD screen. 1. Press the home button, if necessary. 2. Select Settings > General Settings > Basic Settings > LCD Brightness. You see a screen like this: 3. Select the – or + icons to decrease or increase the brightness. 4.

  • Page 32: Using Presets

    You see a screen like this: 3. Scroll down and set Operation Time Out to Off. Parent topic: Using the Control Panel Using Presets You can save frequently used copy, fax, and scan settings as presets. This lets you easily reuse them whenever necessary.
  • Page 33 You see a screen like this: 3. Select Add New. Enter the administrator password, if necessary. Note: You can save up to 50 presets. 4. Select the function for which you want to set up a preset. You see the main screen for that function, such as the Copy screen:...
  • Page 34 5. Select the settings you want to save and select Register. You see a screen like this: 6. Select Name. You see a screen like this: 7. Use the displayed keyboard to enter a name for the preset and select OK.

  • Page 35: Product Parts Locations

    8. Select OK to return to the Presets screen. When you copy, fax, or scan, you can use the preset by selecting Presets and selecting your preset name from the list. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.
  • Page 36 ADF document support ADF output tray Paper cassette 1 (WF-7840) or Paper cassette (WF-7820) Paper cassette 2 (WF-7840) Paper support Paper support edge guide Paper tray (rear paper feed slot) Output tray Paper cassette edge guide Paper cassette Paper cassette cover Parent topic: Product Parts Locations...

  • Page 37: Product Parts - Inside

    Product Parts - Inside Document cover Document mat Scanner glass Control panel...
  • Page 38 USB Type A port for external devices Maintenance box cover Scanner unit Ink cartridge cover Ink cartridge holder (do not remove) Inner cover Parent topic: Product Parts Locations...

  • Page 39: Product Parts - Back

    LINE port USB port LAN port EXT port Parent topic: Product Parts Locations Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product.

  • Page 40: Using Power Saving Settings

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
  • Page 41 You see a screen like this: 4. Select Basic Settings. 5. Select Sleep Timer. You see a screen like this: 6. Do one of the following: • Press the – or + icon to decrease or increase the number of minutes. •...

  • Page 42: Changing The Power Off Timer Settings

    7. Select OK. 8. Select Wake from Sleep. 9. Select Wake with LCD Screen Touch. 10. Do one of the following: • Select On to wake the printer from sleep mode by tapping the LCD touchscreen or by pressing a button on the control panel.

  • Page 43: Epson Connect Solutions For Smartphones, Tablets, And More

    • Epson iPrint Mobile App • Epson Remote Print Scan and send a file as an email or upload it to an online service directly from your Epson product with Epson Scan to Cloud or the Epson iPrint Mobile App.
  • Page 44 4. Select Web Service Settings. 5. Select Epson Connect Services. You see a screen like this: 6. Select Register. 7. Follow the instructions on the screen to activate your product's email address. Parent topic: Epson Connect Solutions for Smartphones, Tablets, and More...

  • Page 45: Using Epson Email Print

    Wi-Fi or Wired Networking Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 46: Using The Epson Iprint Mobile App

    Using the Epson iPrint Mobile App Use this free Apple and Android app to print and scan with networked Epson products. Epson iPrint lets you print PDFs, Microsoft Office documents, photos, and web pages over a wireless network. You can scan and save a file on your device, send it as an email, or upload it to an online service such as Box, Dropbox, Evernote, or Google Drive.

  • Page 47: Using Epson Scan To Cloud

    Using Epson Scan to Cloud The Epson Scan to Cloud service allows you to scan and send a file as an email or upload it to an online service directly from your Epson product. Register an email address or online services such as Box, DropBox, Evernote, or Google Drive with your Epson Connect account.

  • Page 48: Using Airprint

    Related topics Wi-Fi or Wired Networking Setting Up Printing on a Chromebook Your Epson printer supports native printing on Chromebook, allowing you to print from a Chromebook without drivers or cables. For directions on setting up your printer, visit Setting Up Your Epson Printer on Your Chromebook (U.S)

  • Page 49: Android Printing Using The Epson Print Enabler

    Android Printing Using the Epson Print Enabler You can wirelessly print your documents, emails, photos, and web pages right from your Android phone or tablet (Android v4.4 or later). With a few taps, your Android device will discover your nearby Epson product and print.

  • Page 50: Using Fire Os Printing

    There is no software to download, no drivers to install, and no cables to connect. Look for the print option in your Windows 10 application to send whatever is on the screen to an Epson product. 1. Connect your Epson product to your wireless network. See the link below.

  • Page 51: Using Epson Print And Scan App With Windows Tablets

    You can use this free app to print photos and scan from your Windows (Windows 8 or higher) Surface RT or Pro tablet with networked Epson products. The Epson Print and Scan app allows you to scan and capture images right to your tablet or to Microsoft OneDrive.
  • Page 52 Parent topic: Product Basics Related tasks Using Epson Email Print Related topics Wi-Fi or Wired Networking...

  • Page 53: Wi-Fi Or Wired Networking

    Wi-Fi or Wired Networking See these sections to use your product on a Wi-Fi or wired network. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Network Security Recommendations Wi-Fi Infrastructure Mode Setup Wi-Fi Direct Mode Setup Wi-Fi Protected Setup (WPS)

  • Page 54: Wi-Fi Infrastructure Mode Setup

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 55: Selecting Wireless Network Settings From The Control Panel

    Epson website. The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.
  • Page 56 6. Select the name of your wireless network or select Enter Manually to enter the name manually. Use the displayed keypad to enter your network name. 7. Select the Password field and enter your wireless password using the displayed keypad. Note: The network name and password are case sensitive.

  • Page 57: Setting Up Wireless Printing From A Smart Device Using Epson Smart Panel

    Setting Up Wireless Printing from a Smart Device Using Epson Smart Panel You can use the Epson Smart Panel app to connect your Epson product to a wireless network or connect your smart device directly to the product. Epson Smart Panel is available on iOS and Android devices.
  • Page 58 Wait for the completion message in the Epson Smart Panel app and do not cancel the configuration before it is completed. Your product is now connected to a wireless network and set up for use with the Epson Smart Panel app.

  • Page 59: Wi-Fi Direct Mode Setup

    Connecting to a Mobile Device You can connect a mobile device directly to the printer without a wireless router or access point. Note: Make sure the Epson iPrint Mobile app is installed on your mobile device before connecting to the printer.
  • Page 60 Select Next on the LCD screen to verify the printer information, and then open the Epson iPrint app on your device and select the printer displayed on the LCD screen. Select Complete on the LCD screen.

  • Page 61: Enabling Wi-Fi Direct Mode

    Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary. 2. Press the icon. You see a screen like this: 3.

  • Page 62: Modifying The Wi-Fi Direct Network Name Or Password

    You see a screen like this: 6. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 7. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.
  • Page 63 1. Press the home button, if necessary. 2. Select the icon. You see a screen like this: 3. Select Wi-Fi Direct. 4. Select Start Setup. 5. Select Change. 6. Press the down arrow and do one of the following: • To change the Wi-Fi Direct network name, select Change Network Name and select Yes. Select Change, then use the on-screen keyboard to enter the new network name.

  • Page 64: Wi-Fi Protected Setup (Wps)

    • To delete the previous character, select • To enter numbers and symbols, select 123#. • To enter a space, select • To finish entering your network name or password, select OK. 8. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown.

  • Page 65: Printing A Network Status Sheet

    You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Push Button Setup (WPS). 5. Follow the instructions on the LCD screen to complete WPS setup. 6. Press the home button to exit. You see the icon on the LCD screen and should be able to connect to your product directly from your computer or device, and then print.

  • Page 66: Printing A Network Connection Report

    You see a screen like this: 4. Select Network Settings. 5. Select Network Status. 6. Select Print Status Sheet. 7. Select Print. Examine the settings shown on the network status sheet to diagnose any problems you have. Parent topic: Wi-Fi or Wired Networking Printing a Network Connection Report You can print a network connection report to view solutions to any problems you may have using your product on a network.
  • Page 67 You see a screen like this: 4. Select Network Settings. 5. Select Connection Check. 6. Select Print Check Report. 7. Select Print. Examine the error codes and solutions shown on the network connection report. Network Connection Report Codes and Messages Parent topic: Wi-Fi or Wired Networking...

  • Page 68: Network Connection Report Codes And Messages

    Network Connection Report Codes and Messages Check the error codes and messages on the network connection report to solve problems you may encounter with network connections. The tables here list solutions to problems based on the error codes and messages that may appear on the top of the report. Error code Message Note: Error codes and messages listed here may not all apply to your product.
  • Page 69 Error code and message Solution E-2, E-3, or E-7 Check the following: No wireless network names (SSID) found. • Make sure your router or access point is turned on, and Confirm that the router/access point is is correctly connected to your computer or network turned on and the wireless network (SSID) device.
  • Page 70 Error code and message Solution If the security on your router or access point is not one of the following types, change the type of security on your Security mode (e.g. WEP, WPA) does not router or access point and reset your product's network match the current setting of the printer.
  • Page 71 Error code and message Solution Make sure your computer or network device are turned on. Also make sure that you can access the Internet and Confirm the connection and network setup other devices on the same network from the devices you of the PC or other device.
  • Page 72 Error code and message Solution E-12 Make sure other devices on the network are turned on and do the following: Confirm the following: • Make sure the IP address, subnet mask, and default -Entered security key/password is correct gateway addresses are correct, if you are entering them -Index of the security key/password is set to manually.

  • Page 73: Configuring Email Server Settings

    Network Environment Messages Message Solution The Wi-Fi environment needs to be Move your product closer to your router or access point, improved. Turn the wireless router off and and remove any obstacles between them. Then turn off then turn it on. If the connection does not your router or access point, wait about 10 seconds, and improve, see the documentation for the turn it back on again.
  • Page 74 You see a screen like this: 4. Select Network Settings. 5. Scroll down and select Advanced. 6. Select Email Server. 7. Select Server Settings. You see a screen like this: 8. Select one of the options shown above, then select the settings you want to use. Contact your internet service provider if necessary to confirm the authentication method for the email server.

  • Page 75: Email Server Settings

    9. Select Proceed to save your settings. 10. Select Close to exit. 11. Select Connection Check to verify the connection to the email server. Email Server Settings Parent topic: Wi-Fi or Wired Networking Related tasks Attaching a Scan to Email Email Server Settings Setting name Available options...

  • Page 76: Changing Or Updating Network Connections

    You do this by accessing your product's built-in Web Config utility from a computer or other device that is connected to the same network as your product. Note: You can also access the Web Config utility from the product information area in the Epson Smart Panel app.

  • Page 77: Changing A Usb Connection To A Wi-Fi Connection

    Wi-Fi connection. 1. Disconnect the USB cable from your product. 2. Uninstall your product software. 3. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic: Changing or Updating Network Connections...

  • Page 78: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • Mac: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 79 You see a screen like this: 3. Select Wi-Fi (Recommended). 4. Select Change Settings. 5. Select Others. 6. Select Disable Wi-Fi. 7. Select Yes to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...

  • Page 80: Loading Paper

    Loading Paper in the Cassette and Paper Tray (Rear Paper Feed Slot) Paper Loading Capacity Double-sided Printing Capacity Borderless Paper Type Compatibility Compatible Epson Papers Paper or Media Type Settings - Printing Software Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Source Settings...
  • Page 81 2. Select How To 3. Select Load Paper. 4. Do one of the following: • To load Letter-sized paper, select Basic. • To load paper that is larger than Letter size, select Paper that exceeds the cassette length • To load envelopes, select Load Envelopes. •...
  • Page 82 6. If you are loading paper in the paper tray, do one of the following: • Load a single sheet of loose-leaf or other paper with holes as shown. Note: Do not select automatic 2-sided printing for this type of paper and do not print over the holes.

  • Page 83: Paper Loading Capacity

    Always follow these paper loading guidelines: • Do not remove or insert the paper cassette during printing. • Load only the recommended number of sheets. • Load paper short edge first and printable side facedown. • Make sure the paper is under the tabs on the edge guides and not sticking out from the rear end of the cassette.
  • Page 84 Paper type Loading capacity Size Cassette 1 Cassette 2 Paper Tray (Rear (upper (lower Paper Feed Slot) cassette) cassette) (if applicable) Plain paper Letter (8.5 × 11 inches 250 sheets 50 sheets [216 × 279 mm]), A4 Copy paper (8.3 × 11.7 inches High-quality plain [210 ×...
  • Page 85 Paper type Loading capacity Size Cassette 1 Cassette 2 Paper Tray (Rear (upper (lower Paper Feed Slot) cassette) cassette) (if applicable) Plain paper A3+ (13 × 19 inches — 50 sheets [329 × 483 mm]) Copy paper A5 (5.8 × 8.2 inches 250 sheets —...
  • Page 86 Paper type Loading capacity Size Cassette 1 Cassette 2 Paper Tray (Rear (upper (lower Paper Feed Slot) cassette) cassette) (if applicable) Plain paper User defined paper size 1 sheet — — from 3.5 × 17 inches Copy paper (89 × 432 mm) to 11 × High-quality plain 47.2 inches (297 to paper...
  • Page 87 Cassette 2 Paper Tray (Rear (upper (lower Paper Feed Slot) cassette) cassette) (if applicable) Epson Bright White Letter (8.5 × 11 inches 250 sheets 50 sheets Premium Paper [216 × 279 mm]), A4 (8.3 × 11.7 inches Epson Bright White [210 ×...
  • Page 88 Cassette 2 Paper Tray (Rear (upper (lower Paper Feed Slot) cassette) cassette) (if applicable) Epson Photo Paper Letter (8.5 × 11 inches 50 sheets — 20 sheets Glossy [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), A3 (11.7 ×...
  • Page 89 Cassette 1 Cassette 2 Paper Tray (Rear (upper (lower Paper Feed Slot) cassette) cassette) (if applicable) Epson Premium Letter (8.5 × 11 inches 50 sheets — 20 sheets Photo Paper Semi- [216 × 279 mm]), A4 gloss (8.3 × 11.7 inches [210 ×...
  • Page 90 Paper type Loading capacity Size Cassette 1 Cassette 2 Paper Tray (Rear (upper (lower Paper Feed Slot) cassette) cassette) (if applicable) Card Stock Letter (8.5 × 11 inches 50 sheets — 20 sheets [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 ×...
  • Page 91 Paper type Loading capacity Size Cassette 1 Cassette 2 Paper Tray (Rear (upper (lower Paper Feed Slot) cassette) cassette) (if applicable) Card Stock User defined paper size 50 sheets — — from 3.5 × 5 inches (89 × 127 mm) to 11 ×...

  • Page 92: Double-Sided Printing Capacity

    Double-sided Printing Capacity Paper type Size Double-sided Printing Capacity Auto Manual Plain paper Letter (8.5 × 11 inches 250 sheets 30 sheets [216 × 279 mm]), A4 (8.3 × 11.7 Copier paper inches [210 × 297 mm]), A5 Letterhead paper (5.8 ×...
  • Page 93 Paper type Size Double-sided Printing Capacity Auto Manual Epson Bright Letter (8.5 × 11 inches 250 sheets 30 sheets White Premium [216 × 279 mm]) Paper Epson Bright White Pro Paper Epson Multipurpose Plus Paper Epson Premium Letter (8.5 × 11 inches —...
  • Page 94 Paper type Size Double-sided Printing Capacity Auto Manual Card Stock Letter (8.5 × 11 inches 10 sheets [216 × 279 mm]), A4 (8.3 × 11.7 inches [210 × 297 mm]), A5 (5.8 × 8.2 inches [148 × 210 mm]), A3 (11.7 × 16.5 inches [297 ×...

  • Page 95: Borderless Paper Type Compatibility

    • Epson Presentation Paper Matte* • Epson Premium Presentation Paper Matte • Epson Premium Presentation Paper Matte Double-sided • Epson Brochure & Flyer Paper Matte Double-sided * These paper types may scuff the print head, resulting in smeared printouts. Borderless Paper Sizes •...

  • Page 96: Compatible Epson Papers

    (U.S. sales), epson.ca (Canadian sales), or epson.com.jm (Caribbean sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Paper Type Size Part number Sheet count Epson Bright White Pro Paper Letter (8.5 ×...

  • Page 97: Paper Or Media Type Settings - Printing Software

    8 × 10 inches (203 × 254 mm) S041465 Letter (8.5 × 11 inches S042183 [216 × 279 mm]) S041667 Epson Ultra Premium Photo Paper 4 × 6 inches (102 × 152 mm) S042181 Glossy S042174 5 × 7 inches (127 × 178 mm) S041945 8 ×...

  • Page 98: Selecting The Paper Settings For Each Source - Control Panel

    Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Presentation Paper Matte Presentation Paper Matte Note: The settings listed here are available only when printing from your computer; they do not apply to your product's control panel settings.

  • Page 99: Paper Type Settings - Control Panel

    Epson Bright White Premium Paper Epson Multipurpose Plus Paper Thick paper Card Stock Envelopes Envelope Epson Ultra Premium Photo Paper Glossy Ultra Glossy Epson Premium Photo Paper Glossy Prem. Glossy Epson Photo Paper Glossy Glossy Epson Premium Photo Paper Semi-gloss...

  • Page 100: Selecting The Default Paper Source Settings

    Paper Type setting Epson Premium Presentation Paper Matte Prem. Matte Epson Premium Presentation Paper Matte Double- sided Epson Brochure & Flyer Paper Matte Double-sided Epson Presentation Paper Matte Presentation Matte Parent topic: Selecting the Paper Settings for Each Source - Control Panel Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product.

  • Page 101: Paper Source Settings Options

    5. When you are finished, press the home button to exit. Paper Source Settings Options Parent topic: Loading Paper Paper Source Settings Options Select the paper source options you want to use for your print jobs. Paper Source Available settings Description Settings option Paper Setting...

  • Page 102: Universal Print Settings Options

    2. Select Settings > General Settings > Printer Settings > Universal Print Settings. You see this screen: 3. Adjust the settings as necessary. 4. When you are finished, press the home button to exit. Universal Print Settings Options Parent topic: Loading Paper Universal Print Settings Options Select the universal print setting options you want to use for your print jobs.
  • Page 103 Universal Print Available settings Description Settings option Check Paper Select On to check the paper width before printing. This Width prevents printing beyond the edges of the paper when the paper size settings are incorrect, but may reduce the printing speed. Skip Blank Page On Select On to skip printing of blank pages automatically Parent topic:...

  • Page 104: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted.
  • Page 105 1. Open the document cover. 2. Place your original facedown on the scanner glass with the top facing into the corner. Slide the original to the edges of the indicated corner. Note: The edges of your original may be cropped by 0.06 inch (1.5 mm) from the edge of the scanner glass.

  • Page 106: Placing Originals In The Automatic Document Feeder

    3. Close the document cover gently to keep your original in place. Caution: Do not push down on the document cover or scanner glass or you may damage the product. Remove your originals after scanning. If you leave the originals on the scanner glass for a long time, they may stick to the glass surface.
  • Page 107 1. Slide the ADF edge guide outward. 2. Fan your stack of originals and tap them gently on a flat surface to even the edges. 3. Insert the originals into the ADF faceup and short edge first.
  • Page 108 Note: Do not load originals above the arrow mark on the ADF edge guide. The ADF icon on the Copy, Scan, and Fax screens lights up. Note: The ADF should automatically detect the size of your original. If the document size isn't automatically detected, you need to manually select it.

  • Page 109: Adf Original Document Specifications

    Related references ADF Original Document Specifications Related topics Copying Scanning Faxing ADF Original Document Specifications You can load original documents that meet these specifications in the ADF. Paper type Paper size Paper weight Loading capacity Plain paper Letter (8.5 × 11 inches 17 to 24 lb Approximately 50 sheets [216 ×...
  • Page 110 • Photos or valuable original artwork • Originals with binding holes • Originals containing staples or paper clips • Originals with labels, stickers, or sticky notes • Thermal paper • Originals with carbon paper backing • Originals that are bound •...

  • Page 111: Copying

    Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the scanner glass, or place multi-page documents in the ADF.

  • Page 112: Copying Options

    10. When you are ready to copy, press the Copy icon. Note: To cancel printing, select Cancel. Parent topic: Copying Related references Copying Options Compatible Epson Papers Related tasks Using Presets Loading Paper in the Cassette and Paper Tray (Rear Paper Feed Slot) Related topics Placing Originals on the Product Copying Options Select the copying options you want to use for your copies.
  • Page 113 Copying option Available settings Description Original Size Various sizes Select the document size of your original Density Varying levels Adjusts the lightness or darkness of copies Reduce/Enlarge 100% Select the value and enter a value between 25% and 400% to reduce or enlarge the original. For example, 25% would create a copy one-quarter of the size, while 400% creates a copy four times larger.
  • Page 114 Copying option Available settings Description Finishing Group (Same Select to print multiple copies of a multi-page document in Pages) unordered groups Collate (Page Select to print multiple copies of a multi-page document in Order) ordered sets Mixed Size Copies a combination of sizes in the ADF at the same time. Originals When using these combinations, originals are copied at the actual size of the originals.
  • Page 115 Copying option Available settings Description Orientation Readable Direction Specifies the orientation of your originals (Original) Readable Direction: Left Direction Left Direction: Book -> 2 Pages Copies two facing pages of a booklet onto separate sheets of paper. Select which page of a booklet to scan. Image Quality Contrast : Adjusts the difference between the light and dark sections of...
  • Page 116 Copying option Available settings Description Remove Shadow Off Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a document when copying thick paper Remove Punch Select On to erase the binding holes on a document Holes ID Card Copy Select On to copy both sides of an ID card onto one side of...

  • Page 117: Printing From A Computer

    You can print with your product using any Windows application, as described in these sections. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 118: Selecting Basic Print Settings - Windows

    Changing Automatic Update Options Parent topic: Printing from a Computer Selecting Basic Print Settings - Windows Select the basic settings for the document or photo you want to print. 1. Open a photo or document for printing. 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command.
  • Page 119 You see the Main tab of your printer settings window: 4. For the Paper Source setting, select where you loaded the paper you want to print on. 5. Select the size of the paper you loaded as the Document Size setting. Note: You can also select the User-Defined setting to create a custom paper size, but you cannot use the Borderless setting.
  • Page 120 7. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 8. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

  • Page 121: Paper Source Options - Windows

    Paper Source Options - Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source. Note: Options may differ slightly from those listed here depending on your model. Auto Select Automatically selects the paper source based on the selected paper size.

  • Page 122: Selecting Double-Sided Printing Settings - Windows

    Parent topic: Selecting Basic Print Settings - Windows Selecting Double-sided Printing Settings - Windows You can print on both sides of the paper by selecting one of the 2-Sided Printing options on the Main tab. Note: Some options may be pre-selected or unavailable, depending on other settings you have chosen or if you are accessing the product over a network.
  • Page 123 You see this window: 3. Select the double-sided printing options you want to use. 4. Click OK to return to the Main tab. 5. Click the Print Density button.

  • Page 124: Double-Sided Printing Options - Windows

    You see this window: 6. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 7. If necessary, select the Adjustments options you want to use. 8.

  • Page 125: Print Density Adjustments - Windows

    Binding Margin Options Select options that define a wider margin to allow for binding. Start Page Selects whether printing starts on the front or back page. Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double-sided pages as a booklet. Parent topic: Selecting Double-sided Printing Settings - Windows Related references...

  • Page 126: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 127 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. Note: You can also select Color Universal Print settings. 3.

  • Page 128: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 129: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 130: Header/Footer Settings - Windows

    Mirror Image Flips the printed image left to right. Parent topic: Selecting Additional Layout and Print Options - Windows Header/Footer Settings - Windows You can select any of the Header/Footer Settings options to add headers or footers when you print. The items are available to print at the top or bottom of your pages, in either the left, right, or center of the page.

  • Page 131: Selecting A Printing Preset - Windows

    You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Document Name • Collate Number • Page Number • Text You can also adjust the text settings for the printed information. Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.
  • Page 132 You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.

  • Page 133: Selecting Extended Settings - Windows

    Selecting Extended Settings - Windows You can select additional settings that apply to all the print jobs you send to your product. 1. Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click 2.

  • Page 134: Extended Settings - Windows

    Printing with Windows Extended Settings - Windows You can select these settings on the Extended Settings window. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect; may reduce print speed.

  • Page 135: Printing Your Document - Windows

    Remove white borders Removes white margins that may appear when you print borderless photos. Always Spool RAW Datatype Increases print speed and may solve other printing problems. Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing. Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help.

  • Page 136: Locking Printer Settings - Windows

    1. Click OK to save your settings. You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Locking Printer Settings - Windows Windows administrators can lock access to some printer settings to prevent unauthorized changes. 1.
  • Page 137 • Windows 7: Click and select Devices and Printers. Right-click your product and select Printer properties. • Windows Vista: Click and select Control Panel. Click Printer under Hardware and Sound, then right-click your product and select Properties. 2. Click the Optional Settings tab. Note: You can prevent access to the Optional Settings tab by changing the user or group permissions in the Security tab.

  • Page 138: Locked Setting Options

    Locked Setting Options Parent topic: Printing with Windows Locked Setting Options Select the options you want to use for any locked print settings. Setting Options Description Anti-Copy Various data items Lets you select the data to use for the pattern or prohibit anti- Pattern copy patterns Add/Delete...

  • Page 139: Selecting Default Print Settings - Windows

    Setting Options Description Multi-Page Prohibits multi-page settings 2-Up Allows printing of 2 pages on one sheet of paper 4-Up Allows printing of 4 pages on one sheet of paper 6-Up Allows printing of 6 pages on one sheet of paper 8-Up Allows printing of 8 pages on one sheet of paper 9-Up...

  • Page 140: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 141: Changing Automatic Update Options

    2. Select Printer Settings. You see the printer settings window. 3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them.

  • Page 142: Printing With The Built-In Epson Driver - Windows 10 S

    Note: The built-in Epson driver in Windows 10 S does not include all the available print settings for your product. To print with additional settings, download and install the Epson Print and Scan utility from the Windows Store.

  • Page 143: Selecting Print Settings - Windows 10 S

    Selecting Print Settings - Windows 10 S Parent topic: Printing from a Computer Selecting Print Settings - Windows 10 S Select the settings for your print job in your Windows 10 S application. 1. Open a photo or document for printing. 2.
  • Page 144 4. Select the type of paper you loaded as the Media setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 5. Click the Advanced button. You see a window like this: 6.
  • Page 145 10. Select the Layout tab. 11. Select the orientation of your document as the Orientation setting.

  • Page 146: Printing On A Mac

    14. Click OK or Print to start printing. Parent topic: Printing with the Built-in Epson Driver - Windows 10 S Printing on a Mac You can print with your product using any Mac printing program, as described in these sections.

  • Page 147: Selecting Basic Print Settings - Mac

    Selecting Print Layout Options - Mac Selecting Double-sided Printing Settings - Mac Managing Color - Mac Selecting Printing Preferences - Mac Printing Your Document or Photo - Mac Parent topic: Printing from a Computer Selecting Basic Print Settings - Mac Select the basic settings for the document or photo you want to print.
  • Page 148 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the Mac OS version and the application you are using. 5. To use an existing set of print settings, select Presets and choose a preset from the list. 6.
  • Page 149 7. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 8.
  • Page 150 You see these settings: Note: The available print settings and appearance of the print window may be different than those covered here, depending on the Mac OS version and the application you are using. 10. Select the Paper Source you wish to print from. 11.

  • Page 151: Paper Source Options - Mac

    15. If you want to save your settings as a new printing preset, select Presets and then select Save current settings as Preset. Paper Source Options - Mac Print Quality Options - Mac Print Options - Mac Parent topic: Printing on a Mac Related references Paper or Media Type Settings - Printing Software Related tasks...

  • Page 152: Print Options - Mac

    Draft For draft printing on plain paper. Normal For everyday text and image printing. Fine For text and graphics with good quality and print speed. Parent topic: Selecting Basic Print Settings - Mac Print Options - Mac You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen.

  • Page 153: Selecting Print Layout Options - Mac

    1. Select the size of the paper you loaded as the Paper Size setting. If you are printing a borderless photo, select the Borderless checkbox or a paper size with a Borderless option. You can also select a custom setting to create a custom paper size. Note: You must select a compatible borderless paper type and size to print without borders.

  • Page 154: Selecting Double-Sided Printing Settings - Mac

    • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu. To arrange the print order of the pages, select a Layout Direction setting. • To print borders around each page on the sheet, select a line setting from the Border pop-up menu. •...

  • Page 155: Double-Sided Printing Options And Adjustments - Mac

    2. Select the type of document you are printing as the Document Type setting. The software automatically sets the Adjustments options for that document type. 3. If necessary, customize the Adjustments settings as instructed on the screen. 4. Print a test copy of your double-sided document to test the selected settings. 5.

  • Page 156: Managing Color - Mac

    Short-Edge binding Orients double-sided printed pages to be bound on the short edge of the paper. Print Density Sets the level of ink coverage for double-sided printing. Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double-sided printing.

  • Page 157: Color Matching And Color Options - Mac

    Color Matching and Color Options - Mac You can select these settings on the Color Matching and Color Options menus. Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors.

  • Page 158: Selecting Printing Preferences - Mac

    Parent topic: Managing Color - Mac Selecting Printing Preferences - Mac You can select printing preferences that apply to all the print jobs you send to your product. 1. In the Apple menu or the Dock, select System Preferences. 2. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options &...

  • Page 159: Printing Your Document Or Photo - Mac

    Note: Automatic Cassette Switching is available only if your product has two cassettes. Thick Paper and Envelopes Prevents ink from smearing when you print on envelopes or other thick paper. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Quiet Mode Lessens noise during printing but may decrease print speed.

  • Page 160: Checking Print Status - Mac

    Click Print at the bottom of the print window. Checking Print Status - Mac Parent topic: Printing on a Mac Checking Print Status - Mac During printing, you can view the progress of your print job, control printing, and check ink status. 1.

  • Page 161: Printing From A Smart Device

    Printing from a Smart Device You can print a document from a smart device running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson...

  • Page 162: Cancelling Printing Using The Product

    1. Download the Epson Smart Panel app from your device's app store or from Epson's website. See the link below. 2. Open the Epson Smart Panel app and select a print menu on the home screen. 3. Follow the on-screen instructions to select and print your document.

  • Page 163: Scanning

    Starting a Scan Using the Product Control Panel Setting Up and Scanning to a Network Folder or FTP Server Starting a Scan Using the Epson Scan 2 Icon Starting a Scan from a Scanning Program Starting a Scan from a Smart Device...
  • Page 164 • Memory Device saves your scan file on a USB device and lets you select the file format, quality, and other settings. • Cloud sends your scanned files to a destination that you have registered with Epson Connect. • WSD lets you manage network scanning in Windows 10, Windows 8.x, Windows 7, or Windows Vista (English only).

  • Page 165: Scanning To A Connected Computer

    Event Manager and automatically scan using those settings on your product control panel. Note: Be sure you have installed Epson Scan 2, ScanSmart, and Event Manager on your computer before scanning to your computer. 1. Place your original on the product for scanning.

  • Page 166: Scanning To Email

    You see a screen like this: 4. Select Computer. 5. Select Select action and choose one of the following options: • Preview on Computer to preview the scan and select file save settings in ScanSmart. • Save as JPEG to save the scanned image as a JPEG file. •...
  • Page 167 2. Press the home button, if necessary. 3. Select Scan. You see a screen like this: 4. Select Email. You see a screen like this:...

  • Page 168: Setting Up A Wsd Port (Windows 7/Windows Vista)

    5. Do one of the following: • Select Keyboard to use the displayed keyboard to enter the address for the recipient and press • Select Contacts and choose an email address from the Contacts list. • Select History to choose an email address from your recent scan history. •...

  • Page 169: Scanning To The Cloud

    You can use the control panel to send your scanned files to a destination that you have registered with Epson Connect. Note: Make sure to set up your product using Epson Connect before using this feature. 1. Place your original on the product for scanning.
  • Page 170 You see a screen like this: 4. Select Cloud. You see a screen like this: Note: You must register your product with Epson Connect to select a destination.

  • Page 171: Scanning To A Memory Device

    5. Select Select Destination to select a destination. 6. Change any of the displayed settings on the Scan tab as necessary. 7. Select the Advanced Settings tab to view and change additional scan settings, if necessary. 8. On the Scan tab, press the Upload icon to start scanning. Your product scans your original and saves the scanned file to the selected destination.

  • Page 172: Control Panel Scanning Options

    You see a screen like this: 6. If prompted, select a device. 7. Change any of the displayed settings on the Scan tab as necessary. 8. Select the Advanced tab to view and change additional scan settings, if necessary. 9. On the Basic Settings tab, press the Save icon to start scanning. Your product scans your original and saves the scanned file to the memory card or USB device.
  • Page 173 Scan to setting Available options Description Edit Location Communication Lets you select Network Folder (SMB) or FTP Mode Location (Required) Lets you enter a folder path in which to save scanned images User Name Lets you enter a user name for the selected folder path Password Lets you enter a password for the selected folder...
  • Page 174 Scan to setting Available options Description Scan Area various paper sizes Select the page size for documents, then select the orientation of the original Auto Cropping Select for photos with dark edges Max Area Select for most photos Original Type Text Specifies the type of original you are scanning Text &...

  • Page 175: Setting Up And Scanning To A Network Folder Or Ftp Server

    Setting Up and Scanning to a Network Folder or FTP Server Before you can scan to a network folder on your computer or on an FTP server, you need to create a shared folder and optionally register its location to your product's contact list. Select the links below as necessary to create and register the folder, and to scan to it over the network.
  • Page 176 2. If the computer's name uses any characters that are not alphanumeric (letters or numbers), do one of the following to change the computer's name: • Windows 10 or 8.x: Select Rename this PC and follow the on-screen prompts. • Windows 7: Select Change Settings, change the computer's name, and click OK. (See Windows Help for instructions, if necessary.) Note: You need to be logged into Windows as an administrator to change the computer's name.

  • Page 177: Registering Contacts For Email, Network, Or Ftp Scanning - Control Panel

    13. Click OK or Close. Now you can register the folder path to your product contacts list. Parent topic: Setting Up and Scanning to a Network Folder or FTP Server Related tasks Entering Characters on the LCD Screen Registering Contacts for Email, Network, or FTP Scanning - Control Panel Registering Contacts for Network Folder or FTP Scanning - Web Config Scanning to a Network Folder or FTP Server Registering Contacts for Email, Network, or FTP Scanning - Control Panel...
  • Page 178 7. Do one of the following: • To create a contact for scanning to email, select Email. • To create a location for scanning to a network folder or FTP, select Network Folder/FTP. 8. Select the number you want to use for the contact you are adding. 9.

  • Page 179: Registering Contacts For Network Folder Or Ftp Scanning - Web Config

    Registering Contacts for Network Folder or FTP Scanning - Web Config You can register a list of contacts for scanning to a network folder or FTP server using Web Config and your computer's internet browser. Before you begin, print a network status sheet and locate the IP address for your product on the sheet. Note: These instructions use Internet Explorer as an example browser.

  • Page 180: Scanning To A Network Folder Or Ftp Server

    Parent topic: Setting Up and Scanning to a Network Folder or FTP Server Scanning to a Network Folder or FTP Server You can scan an image and save it to a network folder on your computer or on an FTP server using your product's control panel.
  • Page 181 You see a screen like this: 5. Do one of the following: • Select a frequently used location displayed on the Destination tab, if you created any. • Select Keyboard, then select the Communication Mode field and select Network Folder (SMB) or FTP.

  • Page 182: Starting A Scan Using The Epson Scan 2 Icon

    Entering Characters on the LCD Screen Starting a Scan Using the Epson Scan 2 Icon You can start the Epson Scan 2 program to select scan settings, scan, and save the scanned image to a file. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section.
  • Page 183 You see an Epson Scan 2 window like this:...

  • Page 184: Starting A Scan From A Scanning Program

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 185 You see an Epson Scan 2 window like this:...

  • Page 186: Starting A Scan From A Smart Device

    Starting a Scan from a Smart Device You can start a scan from a smart device running iOS or Android using the Epson Smart Panel app. Note: Your device must be connected to the same wireless network as your Epson product, and Epson Smart Panel must be configured for use with your product.
  • Page 187 You see a screen like this: 3. Select an option for the Scan area setting, if necessary. Note: The Scan area setting limits the scan area to a selected size starting at the placement arrow on the scanner bed. It does not scale the image to the selected size. 4.
  • Page 188 The original is scanned. When scanning is complete, you see a screen like this: 5. You can review, edit, or reorder the scanned images as follows: • Select + Scan to scan more originals. • Select Delete to delete selected scanned images. •...

  • Page 189: Saving A Scan

    You see a screen like this: 8. Select an option to save, send, or print the scanned images. See the links below. Saving a Scan Attaching a Scan to Email Sending a Scan to a Cloud Service Printing a Scan Parent topic: Starting a Scan Saving a Scan...

  • Page 190: Attaching A Scan To Email

    • Select the folder on your computer in which to save the file. 4. Click Save. Parent topic: Scanning a Document in Epson ScanSmart Attaching a Scan to Email You can attach a scanned image to an email as a file attachment.

  • Page 191: Sending A Scan To A Cloud Service

    4. Click Attach to E-mail. Your email program opens with the file attached to a new email. Parent topic: Scanning a Document in Epson ScanSmart Sending a Scan to a Cloud Service You can upload scanned images to a cloud service.

  • Page 192: Printing A Scan

    You see a screen like this: 3. Log in to your account. Note: You may need to allow Epson ScanSmart access to your account. The first time you log in, you may be prompted to enter an authentication code. 4. Change the settings as follows: •...

  • Page 193: Selecting Epson Scansmart Settings

    You see a screen like this: 3. Change the settings as follows: • Select the Epson printer and change the print settings, if necessary. • Select the number of copies you want to print. • If you also want to save a copy of the scanned image to your computer, click the checkbox.

  • Page 194: Changing The Epson Product

    Starting a Scan Changing the Epson Product If you are using more than one Epson product with Epson ScanSmart, you can change the product that you are using with your computer. Note: A product connected to your computer via USB takes priority over a product with a Wi-Fi connection.

  • Page 195: Changing The Scan Settings

    Changing the Scan Settings You can change detailed scan settings such as the resolution, document size, and more. Note: If you select Auto Mode, you cannot change the scan settings. 1. Click the Settings button. You see a screen like this: 2.

  • Page 196: Changing The File Name Settings

    You see a screen like this: 3. Change the settings as necessary and click Save. Parent topic: Selecting Epson ScanSmart Settings Changing the File Name Settings You can change the default file naming method for your scans.
  • Page 197 1. Click the Settings button. You see a screen like this: 2. Click the File Name Settings tab.

  • Page 198: Changing The Save Settings

    • Select the date format. • Select a numbering format as the counter format. 4. Click Close. Parent topic: Selecting Epson ScanSmart Settings Changing the Save Settings You can change the file type options for saving your scans. 1. Click the...
  • Page 199 You see a screen like this: 2. Click the Save Settings tab.

  • Page 200: Save Settings

    4. Click Open folder after saving to open the file folder after a file is saved. 5. Click Close. Parent topic: Selecting Epson ScanSmart Settings Save Settings You can change the settings for how scanned images are saved. PDF Options...

  • Page 201: Customizing Action Icons

    Parent topic: Selecting Epson ScanSmart Settings Customizing Action Icons You can customize which scan action icons appear on the Select Action screen. Note: You can also customize them by clicking the Customize icon on the Select Action screen.
  • Page 202 You see a screen like this: 2. Click the Customize Actions tab.

  • Page 203: Scanning In Epson Scan 2

    Documents folder, or open it in your scanning program. You can preview the scanned image and select or change settings as necessary. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...
  • Page 204 You see this window:...
  • Page 205 4. Select the Scanning Side setting if you are scanning from the ADF. 5. Select the Document Size setting that matches the size of your original, or select Auto Detect to have Epson Scan 2 automatically detect the size. You can select Customize to enter a custom size, if necessary.

  • Page 206: Additional Scanning Settings - Main Settings Tab

    Starting a Scan Additional Scanning Settings - Main Settings Tab You can select these additional scanning settings on the Epson Scan 2 Main Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen. Stitch Images When scanning double-sided originals, lets you lay out images from both sides of the original onto one scanned page.

  • Page 207: Additional Scanning Settings - Advanced Settings Tab

    Scanning in Epson Scan 2 Additional Scanning Settings - Advanced Settings Tab You can select these additional scanning settings on the Epson Scan 2 Advanced Settings tab. Not all adjustment settings may be available, depending on other settings you have chosen.

  • Page 208: Saving Scanned Documents As A Searchable Pdf Using Epson Scan 2

    Note: The required Epson Scan 2 OCR Component Pro is installed automatically when you install your product software as instructed on the Start Here sheet. If you install your scanner software programs individually, be sure to also install this component using the Epson Software Updater if you want to perform OCR.

  • Page 209: Image Format Options

    Scanning in Epson Scan 2 Image Format Options You can select different image formats and related options. For details on available options, click the ? icon on the Epson Scan 2 Image Format Options window. Not all image formats have options.

  • Page 210: Scan Resolution Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan 2. Follow these guidelines to determine the resolution setting you need:...
  • Page 211 Increase the Epson Scan 2 Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality. For example, if the resolution is 300 dpi (dots per inch) and you will double the image size later, change the Resolution setting to 600 dpi.

  • Page 212: Faxing

    Faxing See these sections to fax using your product. Note: This product allows you to store names, telephone numbers, and fax data in its memory even when the power is turned off. Make sure you restore all of the default settings if you give away or dispose of the product.
  • Page 213 1. Connect a phone cable to your telephone wall jack and to the LINE port on your product. Note: If you have a DSL or ISDN connection, you must connect the appropriate DSL filter, or ISDN terminal adapter or router to the wall jack to be able to use the line for faxing or voice calls using your product.
  • Page 214 2. If you are connecting a telephone or answering machine to your product using a second phone cable, remove the cap from the EXT port on your product.

  • Page 215: Setting Up Fax Features

    Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up. Epson cannot guarantee compatibility with VoIP, cable phone systems, or fiberoptic digital services such as FIOS.

  • Page 216: Setting Up Basic Fax Features

    Note: If you leave your product unplugged for a long period of time, you may need to reset the date and time settings for faxes. Setting Up Basic Fax Features Selecting Advanced Fax Settings Setting Up the Fax Utility - Windows Setting Up Fax Features Using the Fax Utility - Mac Parent topic: Faxing...
  • Page 217 You see a screen like this: 3. Select Proceed. 4. On the Fax Header screen, use the displayed keypad to enter the sender name for your fax source, such as your name or a business name. You can enter up to 40 characters. Select OK when you are done.

  • Page 218: Selecting The Line Type

    7. On the Proceed screen, confirm the displayed settings and select Proceed, or press the back arrow to change the settings. 8. On the Run Check Fax Connection screen, select Start Checking and follow the on-screen instructions to check the fax connection and print a report of the check result. If there are any errors reported, try the solutions on the report and run the check again.

  • Page 219: Setting The Number Of Rings To Answer

    You see a screen like this: 3. Select Access Code. 4. Select Use. 5. Select the Access Code field. 6. Use the displayed keypad to enter the access code, such as 9, and select OK. Parent topic: Setting Up Basic Fax Features Related tasks Entering Characters on the LCD Screen Setting the Number of Rings to Answer...

  • Page 220: Selecting Advanced Fax Settings

    You see a screen like this: 3. Select the number of rings and select OK. Make sure to select a number higher than the number of rings your answering machine is set to for answering a call. Note: An answering machine picks up every call faster than the product, but the product can detect fax tones and start receiving faxes.

  • Page 221: Basic Settings - Fax

    You see a screen like this: 3. If you want to create shortcuts for up to three fax operations, select Quick Operation Button and select a setting and a shortcut button. Note: These shortcuts are displayed on the Fax Settings tab in the main Fax screen. 4.
  • Page 222 Setting Options Description Fax Speed Fast(33,600bps) Sets the speed at which you send and receive faxes. Medium(14,400bps) Slow(9,600bps) Turns on Error Correction Mode (ECM) to automatically correct errors in sent or received fax data. Turns off Error Correction Mode (ECM); color faxes cannot be sent or received.

  • Page 223: Send Settings - Fax

    Setting Options Description Distinctive Ring If you are using a Distinctive Ring Service on your phone line, your telephone company can assign two Single or more phone numbers to the same line and assign Double different ring patterns to each. If you use this service, select the number of rings for your fax number so Triple your product can receive faxes on the correct...

  • Page 224: Receive Settings - Fax

    Setting Options Description Save Failure Data Saves faxes that failed to be sent in the product's memory Wait Time for Next Sets a time in between sending the next fax Original Fax Preview Display Sets a time for previewing the scanned document on Time the LCD screen before it is sent Parent topic:...
  • Page 225 Setting Options Description Auto Reduction Select to reduce the size of large received faxes to fit on the paper size in the selected paper source. Select to print large incoming faxes at their original size on multiple sheets, if necessary. Split Page Settings Delete Print Data Select how to split large incoming faxes across...

  • Page 226: Report Settings - Fax

    Parent topic: Selecting Advanced Fax Settings Report Settings - Fax Set the options you want for fax reports. Setting Options Description Forwarding Report Print on Error Select Print to print every time a fax is forwarded Print Do Not Print Backup Error Report Prints a report when a backup error occurs on forwarding the sent fax to Backup Destination...

  • Page 227: Setting Up The Fax Utility - Windows

    1. Do one of the following: • Windows 10: Click and select EPSON Software. • Windows 8.x: Navigate to the Apps screen. • Windows (other versions): Click or Start > Programs or All Programs > EPSON Software. 2. Select FAX Utility.
  • Page 228 The first time you use the FAX Utility, you see this introduction window: 3. Read about the FAX Utility and click Return to the main window at the bottom of the window.

  • Page 229: Setting Up Fax Features Using The Fax Utility - Mac

    You see this window: 4. Click Select Printer and follow the on-screen instructions to transfer your product's fax settings to the FAX Utility. Note: For detailed information, click Help or Open Online Help. Parent topic: Setting Up Fax Features Setting Up Fax Features Using the Fax Utility - Mac You can set up your fax header and select your fax settings using the FAX Utility for Mac.

  • Page 230: Setting Up Contacts And Contact Groups

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select the FAX option for your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2.

  • Page 231: Setting Up Contacts Using The Product Control Panel

    Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product. Note: Contacts can be locked by an administrator. If you cannot access or change contacts, contact your administrator for assistance.
  • Page 232 3. Select Contacts. Enter the administrator password, if necessary. You see a screen like this: 4. Select the icon. 5. Select Add Contact. You see a screen like this: 6. Select the registry number you want to use for the contact you are adding.

  • Page 233: Editing Or Deleting A Contact

    7. Select the Name field, use the displayed keyboard to enter the contact name (up to 30 characters), and select OK. 8. Select the Index Word field, use the displayed keyboard to enter a word to use when searching for an entry (up to 30 characters), and select OK.
  • Page 234 You see a screen like this: 3. Select Contacts. Enter the administrator password, if necessary. 4. Select the icon next to the contact you want to edit or delete. You see a screen like this:...

  • Page 235: Creating A Contact Group

    5. Do one of the following: • To delete the contact, select Delete and select Yes on the confirmation screen. • To edit the contact, select Edit, select the item you want to change, enter the correct information, and select OK. When you are finished editing, select OK. Parent topic: Setting Up Contacts Using the Product Control Panel Creating a Contact Group...
  • Page 236 You see a screen like this: 6. Select the registry number you want to use for the group you are adding. 7. Select the Group Name field, use the displayed keyboard to enter the group name (up to 30 characters), and select OK. 8.

  • Page 237: Editing Or Deleting A Contact Group

    Editing or Deleting a Contact Group You can edit an existing contact group to add or delete entries. You can also delete the entire contact group. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.

  • Page 238: Sending Faxes

    You see a screen like this: Note: If you want to delete the entire group, select Delete. 5. To edit the group, select Edit. 6. Select Contact(s) Added to the Group. You see a list of the contacts in your group. 7.

  • Page 239: Sending Faxes From The Product Control Panel

    Sending Faxes from the Product Control Panel See these sections to send faxes using the product's control panel. Sending a Fax Using the Keypad, Contact List, or History Fax Sending Options Sending a Fax at a Specified Time Dialing Fax Numbers from a Connected Telephone Parent topic: Sending Faxes Related references...
  • Page 240 You see a screen like this: Note: To fax a double-sided document, place your document in the ADF and turn on the ADF 2- Sided setting. (You cannot fax double-sided documents in color.) 4. Do one of the following to select fax recipients: •...

  • Page 241: Fax Sending Options

    5. If you need to change any fax settings, select Fax Settings and select your settings. 6. If you want to preview your fax in black-and-white on the LCD, press the Preview icon. (If the preview looks incorrect, select Cancel, reposition the document or change the fax settings, and repeat this step.) Note: If you do not touch the preview screen for the amount of time selected as the Settings >...
  • Page 242 Setting Options Description Resolution Standard Adjusts the scan resolution and print quality of outgoing faxes Fine Super Fine Ultra Fine Density Varying levels Lets you select from various density levels available Original Type Text Lets you select the type of original you are sending Text &...

  • Page 243: Sending A Fax At A Specified Time

    Setting Options Description Direct Send Select On to send black-and-white faxes to a single recipient as soon as the connection is made, without saving the scanned image to memory. You cannot use this setting when sending a color fax, using ADF 2-sided or sending a fax to multiple recipients.
  • Page 244 3. Select Fax. You see a screen like this: 4. Enter a fax number or select a number from the Contacts or Recent lists. 5. Select Fax Settings. 6. Select Send Fax Later. 7. Select On. 8. Select Time, use the displayed keypad on the LCD screen to enter your desired time, and select 9.

  • Page 245: Dialing Fax Numbers From A Connected Telephone

    Dialing Fax Numbers from a Connected Telephone If you have connected a telephone to the EXT port on your product, you can send a fax by dialing the fax number from the connected telephone. If the recipient's phone number and fax number are the same, you can speak to the recipient before sending the fax.
  • Page 246 You see a window like this: 2. Select your product with the FAX option as the printer. 3. To change the Paper Size, Orientation, Color, Image Quality, or Character Density settings, click the Preferences or Properties button, change the necessary settings, and click OK. Note: If you see a Setup, Printer, or Options button, click it.
  • Page 247 If you’re faxing for the first time, you see a window like this one: 6. Enter your sender information so that recipients can identify the origin of the fax. Then click OK to save the sender information.

  • Page 248: Sending Faxes Using The Fax Utility - Mac

    7. Enter the recipient's name and fax number or select a recipient from the phonebook, then click Next. Note: For detailed instructions on using the Epson FAX Utility, click Help. 8. Select a cover sheet and enter a subject and message, then click Next.
  • Page 249 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. Select your product FAX option as the Printer setting. 4.
  • Page 250 You see this window: 7. Do one of the following to choose your recipient: • Select a name or group from the Recipient List. • Enter a name, company, and fax number and click the + button. • Click the icon and select a recipient from your address book.

  • Page 251: Receiving Faxes

    You see this window: 9. Select the Color and Image Quality settings you want to use for your fax. 10. Click Fax. Parent topic: Sending Faxes Receiving Faxes See these sections to receive faxes with your product. Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Viewing a Fax on the LCD Screen (Using the Inbox)

  • Page 252: Receiving Faxes Automatically

    Make sure to load paper in your product and select your fax settings before receiving a fax. Note: If you run out of paper during fax printing, load more paper and press the button indicated on your product's LCD screen to continue. Parent topic: Receiving Faxes Receiving Faxes Automatically...

  • Page 253: Receiving A Fax By Polling

    Related references Basic Settings - Fax Related tasks Receiving Faxes Automatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine (such as a fax information service). Note: You cannot use polling to receive a fax from a fax information service that uses audio guidance. 1.

  • Page 254: Viewing A Fax On The Lcd Screen (Using The Inbox)

    8. Enter the fax number you expect to receive the fax from. 9. Select the Polling icon to start receiving the fax. Parent topic: Receiving Faxes Viewing a Fax on the LCD Screen (Using the Inbox) You can save received faxes in your product's memory and view them on the LCD screen. 1.
  • Page 255 You see a screen like this: 8. Set Save to Inbox to On. 9. Select Option When Memory is Full and choose an option. 10. Select Inbox Password Settings to set, change, or reset the password for the inbox. Note: You cannot set an Inbox password if you chose to print faxes when the inbox is full. 11.

  • Page 256: Checking Fax Status

    Parent topic: Receiving Faxes Checking Fax Status You can check the status of current fax jobs, or faxes that have been received or sent on the product control panel. 1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3.

  • Page 257: Fax Report Options

    1. Press the home button, if necessary. 2. Select Fax. You see a screen like this: 3. Select the icon. 4. Select Fax Report. 5. Select the fax report you want to print. Fax Report Options Parent topic: Faxing Fax Report Options Select the fax report or list you want to print.
  • Page 258 Stored Fax Documents View or print a list of stored fax transmissions. Fax Settings List Print a list of the current fax communication settings. Conditional Save/Forward List Print the Conditional Save/Forward List. Protocol Trace Print a detailed report for the previous sent or received fax. Parent topic: Printing Fax Reports...

  • Page 259: Using External Usb Devices With Your Product

    Connecting a USB Device Connect a USB device or its USB cable to the USB port on the front of the product. Note: Epson cannot guarantee the compatibility of your device. Make sure the files on the device are compatible with the product.

  • Page 260: Usb Device Photo File Specifications

    USB Device Photo File Specifications You can use USB devices with your product containing files that meet these specifications. File format JPEG with the Exif version 2.31 standard taken by digital cameras with the DCF (Design Rule for Camera File system) version 1.0 or 2.0 standard TIFF 6.0-compliant uncompressed images: RGB full-color or binary (not CCITT-encoded)

  • Page 261: Viewing And Printing From The Lcd Screen

    Viewing and Printing from the LCD Screen See these sections to view and print photos or other files displayed on your product's LCD screen. Printing JPEG Photos Printing TIFF Files Print Setting Options - Device Mode Parent topic: Using External USB Devices with Your Product Printing JPEG Photos You can select JPEG photos for printing as you view them on the LCD screen.

  • Page 262: Printing Tiff Files

    Parent topic: Viewing and Printing from the LCD Screen Related references Print Setting Options - Device Mode Printing TIFF Files You can select and print TIFF files from a USB flash drive. 1. Press the home button, if necessary. 2. Select Memory Device. 3.
  • Page 263 Print settings Available options Description Paper Setting Various paper size Indicates the source that contains the paper size and type and type settings you want to print on Color Mode B&W Prints the photo in black and white Color Prints the photo in color Advanced settings Print settings Available options...

  • Page 264: Transferring Files On A Usb Device

    Note: Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces. For this to work, both eyes and the nose must be visible in the subject's face. If your photo includes a face with an intentional color cast, such as a statue, you may want to turn off Fix Photo to retain the special color effects.

  • Page 265: Transferring Files From A Usb Device To Your Computer

    4. Select Printer Settings. 5. Select Memory Device Interface. You see a screen like this: 6. Make sure Memory Device is set to Enable. 7. Select File Sharing. 8. Select the way your computer is connected to the product: either USB or Network. Parent topic: Transferring Files on a USB Device Transferring Files from a USB Device to Your Computer...
  • Page 266 • Mac with a network connection: Select the hard drive icon on your desktop or select Computer from the Go menu, select your product in the SHARED section of the sidebar (you may need to widen the sidebar to see the name), and select the USBSTORAGE icon. 4.

  • Page 267: Replacing Ink Cartridges And Maintenance Boxes

    Note: Please dispose of your used Epson branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements. If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal, please go to epson.com/recycle...
  • Page 268 • Do not remove or tear the label on the cartridge; this can cause leakage. • Use an ink cartridge before the date printed on its package or within six months of opening the package, whichever is earlier. • Store ink cartridges with their bottoms down. Do not store cartridges upside down. •...

  • Page 269: Check Cartridge And Maintenance Box Status

    Ink Consumption • This printer uses ink cartridges equipped with a green chip that monitors information such as the amount of remaining ink for each cartridge. This means that even if the cartridge is removed from the printer before it is expended, you can still use the cartridge after reinserting it back into the printer. However, when reinserting a cartridge, some ink may be consumed to guarantee printer performance.

  • Page 270: Checking Cartridge And Maintenance Box Status - Windows

    2. Select the supply status icon. You see a screen like this: Note: The displayed ink and maintenance box levels are approximate. 3. Select Close to return to the previous screen. Parent topic: Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status - Windows...
  • Page 271 Note: If any of the cartridges installed in the product is broken, incompatible with the product model, or improperly installed, Epson Status Monitor will not display an accurate cartridge status. 3. To disable the low ink reminder, right-click the product icon in the Windows taskbar and select...
  • Page 272 You see this window: 4. Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen. 5. To disable promotional offers, deselect the Display Epson Offers checkbox. 6. Click OK. Parent topic: Check Cartridge and Maintenance Box Status...

  • Page 273: Checking Cartridge And Maintenance Box Status - Mac

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor. You see this window:...

  • Page 274: Purchase Epson Ink Cartridges And Maintenance Box

    Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766) in the U.S. or 800-807-7766 in Canada. Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all.

  • Page 275: Removing And Installing Ink Cartridges

    Yellow 812XL — Parent topic: Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin. You must install new cartridges immediately after removing the old ones. Caution: Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out.
  • Page 276 2. Lift up the scanner unit until it locks into place, then open the ink cartridge cover. Caution: Do not move the print head by hand or use any kind of tool to remove a cartridge; otherwise, you may damage your product. Do not touch the flat white cable inside the printer. 3.
  • Page 277 Caution: Do not shake the cartridges after opening the packages, or ink may leak. 4. Remove the cartridge from the package. Caution: Do not touch the green chip on the cartridge. Install the new cartridge immediately after removing the old one; if you do not, the print head may dry out and be unable to print. 5.
  • Page 278 6. Insert the new cartridge into the holder and push it down until it clicks into place. Make sure all cartridges are pushed down into place. 7. Close the ink cartridge cover, then lower the scanner unit. The print head moves to its home position and the printer starts charging the ink. This takes about 90 seconds.

  • Page 279: Printing With Black Ink And Expended Color Cartridges

    Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 280: Printing With Expended Color Cartridges - Mac

    5. Select Plain Paper/Bright White Paper or Envelope as the paper type setting. 6. Select the Black/Grayscale checkbox. 7. Click OK. 8. Print your document. Epson Status Monitor 3 displays a print message. 9. Click Print in Black to print your document. Parent topic: Printing with Black Ink and Expended Color Cartridges...
  • Page 281 You see a screen like this: 6. Select On as the Permit temporary black printing setting. 7. Click OK. 8. Close the utility window. 9. Load plain paper or an envelope in your product. 10. Access the print settings in your print application. 11.

  • Page 282: Conserving Low Black Ink With Windows

    The following window appears when black ink runs low and there is more color ink. Note: The window appears only when you have selected Plain Paper/Bright White Paper as the paper type setting, and depends on other selected print settings. To use this feature, Epson Status Monitor must be enabled.
  • Page 283 Caution: Do not reuse a maintenance box that has been removed and left uninstalled for more than a week. Keep the maintenance box away from direct sunlight. Parent topic: Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box...

  • Page 284: Adjusting Print Quality

    If your print quality declines, you may need to run a utility to clean or align the print head. Note: If you are using your Epson product with the Windows 10 S operating system, you cannot use the software described in this section. You also cannot download and install any Epson product software from the Epson website for use with Windows 10 S;...

  • Page 285: Print Head Nozzle Check

    Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles. Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic: Print Head Maintenance Checking the Nozzles Using the Product Control Panel You can check the print head nozzles using the control panel on your product.
  • Page 286 You see a screen like this: 6. Select Start. The nozzle pattern prints. 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning...

  • Page 287: Checking The Nozzles Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson support. Parent topic:...
  • Page 288 You see a window like this: 5. Click Print.
  • Page 289 If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...

  • Page 290: Print Head Cleaning

    Cleaning the Print Head Using a Computer Utility Parent topic: Print Head Maintenance Related concepts Purchase Epson Ink Cartridges and Maintenance Box Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product.

  • Page 291: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing or longer if printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...
  • Page 292 3. Do one of the following: • Windows: Access the Windows Desktop and right-click the icon for your product in the right side of the Windows taskbar, or click the up arrow and right-click • Mac: In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers &...
  • Page 293 • If there are gaps or the pattern is faint, click Clean to clean the print head again. If you don’t see any improvement after cleaning the print head up to 4 times, wait at least 6 hours without printing. Then try cleaning the print head again. If quality still does not improve, contact Epson. Parent topic:...

  • Page 294: Print Head Alignment

    Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Adjusting the Print Quality Using the Product Control Panel Parent topic:...

  • Page 295: Adjusting The Print Quality Using The Product Control Panel

    • Horizontal Alignment if your printout contains horizontal banding. 7. Follow the on-screen instructions to print an alignment sheet. Note: Do not cancel printing while you are printing head alignment patterns. Parent topic: Print Head Alignment Related tasks Loading Paper in the Cassette and Paper Tray (Rear Paper Feed Slot) Adjusting the Print Quality Using the Product Control Panel You can adjust the print quality using the control panel on your product.
  • Page 296 7. Check the printed patterns on the alignment sheet and select number of the best printed pattern for each set: • Select the number representing the pattern with the least amount of separation or overlap. • Select the number representing the pattern with the least misaligned vertical line. •...

  • Page 297: Cleaning The Paper Guide

    Cleaning the Paper Guide If you see ink on the back of a printout, you can clean the paper guide rollers to remove any excess ink. If paper does not feed correctly from the rear paper feed slot, you can use a cleaning sheet to clean the rollers.

  • Page 298: Checking The Number Of Sheets On The Lcd Screen

    Checking the Number of Sheets on the LCD Screen You can view the number of sheets of paper that have fed through the product on the LCD screen. 1. Press the home button, if necessary. 2. Select Settings > Print Counter to view the number of prints (In Total, B&W Prints and Color Prints).

  • Page 299: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year.
  • Page 300 8. Clean the scanner glass and the glass area on the left with a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. Caution: Do not spray glass cleaner directly on the glass and do not press the glass surface with any force.
  • Page 301 9. Clean the surface of the document mat using a soft, lint-free cloth (microfiber is recommended), moistened with a little glass cleaner. 10. Close the scanner cover. 11. Open the ADF cover.

  • Page 302: Transporting Your Product

    12. Use a soft, moist, lint-free cloth (microfiber is recommended) to clean the rollers and the interior of the ADF. Caution: Using a dry cloth may damage the surface of the rollers. Do not use the ADF until the rollers are dry. Parent topic: Cleaning and Transporting Your Product Transporting Your Product...
  • Page 303 Caution: During transportation and storage, follow these guidelines: • Because the product is heavy, two or more people should lift and carry it using the hand position shown: • Avoid tilting the product, placing it vertically, or turning it upside down; otherwise ink may leak. •...
  • Page 304 5. Lift up the scanner unit and check to see if the print head is in the far right position (the home position). If not, turn on the product, wait for the print head to move, then turn the product off again. 6.
  • Page 305 7. Lower the scanner unit. 8. Close the rear paper feed slot and output tray, and the ADF output tray and lower the control panel. 9. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product.

  • Page 306: Solving Problems

    Solving Problems Check these sections for solutions to problems you may have using your product. Note: Your product may differ from the images in this guide, but the instructions are the same unless otherwise noted. Viewing the Help Screen Checking for Software Updates Product Status Messages Status Menu Error Codes Running a Product Check...

  • Page 307: Checking For Software Updates

    2. Select Troubleshooting or How To to view instructional images or animations. Parent topic: Solving Problems Checking for Software Updates It's a good idea to check Epson's support website occasionally for free updates to your product software. Visit epson.com/support (U.S.), epson.ca/support...

  • Page 308: Product Status Messages

    Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater.
  • Page 309 Recovery mode An error has occurred during firmware updating. Connect your product using a USB cable and try downloading the Firmware Update Firmware Update from Epson's support website. If you still need help, contact Epson for support.
  • Page 310 LCD screen message Condition/solution DNS error. Check DNS settings. A communication error during scanning to a shared folder over a network has occurred. Try the following: • Make sure the computer you are scanning to is turned on and not in sleep mode. •...
  • Page 311 The printer will advise you when the pad requires replacing and this can only be performed by an authorized Epson Service provider. The Epson warranty does not cover the cost of this replacement.

  • Page 312: Status Menu Error Codes

    Checking for Software Updates Connecting a Telephone or Answering Machine Using AirPrint Creating a Shared Network Folder Accessing the Web Config Utility Related topics Solving Paper Problems Wi-Fi or Wired Networking Status Menu Error Codes If a job does not complete successfully, you can check the error code. Press the Job/Status button to locate the incomplete job.
  • Page 313 Code Condition/solution The phone cable is incorrectly connected to the product's LINE and EXT ports. Connect the phone cable correctly. The phone cable is not connected. Connect the phone cable. The fax could not be sent to some of the specified recipients. Print a fax log to check which recipients failed to receive the fax.

  • Page 314: Running A Product Check

    An error occurred while sending the scanned data. A communication error has occurred. Make sure the product is connected to the computer or network correctly, and that you have installed Epson Event Manager. An authentication error has occurred. Check the setting entered as the Save/Forward Destination folder.
  • Page 315 • If the page prints but the nozzle check pattern has gaps, clean the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 316: Resetting Control Panel Defaults

    Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. Note: This setting can be locked by an administrator.

  • Page 317: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 5 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 318: Software Installation Problems

    Check these solutions if you have problems setting up or using your product on a network. Note: Breakdown or repair of this product may cause loss of fax and network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your fax and network data and settings.

  • Page 319: Product Cannot Connect To A Wireless Router Or Access Point

    Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point, try these solutions: • If you are connecting the product via Wi-Fi Protected Setup (WPS) and the Wi-Fi icon on your product's LCD screen is not lit or does not appear, make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router.

  • Page 320: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you restart your router, so note the next step before restarting it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 321: Product Does Not Appear In Mac Printer Window

    • Check to see if your wireless router or access point has an enabled Privacy Separator function that is preventing detection of your device over the network. See your router or access point documentation for instructions on disabling the Privacy Separator function. Parent topic: Solving Network Problems Related concepts...

  • Page 322: Wired Network Connection Becomes Unstable

    Wired Network Connection Becomes Unstable When you connect the product to a wired network using a router or access point that supports IEEE 802.3az (Energy Efficient Ethernet), the connection may become unstable, you may be unable to connect to the product, and the communication speed may become slow. If you experience any of these issues, follow the steps below to disable IEEE 802.3az and then connect your product again.
  • Page 323 • If the IP address assigned to the product is 169.254.XX.XX and the subnet mask is 255.255.0.0, the IP address may not be assigned correctly. Check the IP address and subnet mask assigned to the product (Settings > General Settings > Network Settings > Advanced) then restart the wireless router or reset the network settings for the product.

  • Page 324: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan 2, exit Epson Scan 2, wait a few seconds, and restart it. If Epson Scan 2 cannot restart, turn off your product, turn it back on, and try restarting Epson Scan 2 again.

  • Page 325: Solving Copying Problems

    • If the Firewall function is active, the product may not be discovered by the Epson Scan 2 Utility. Open the Epson Scan 2 Utility, enter the IP address for your product, and click Add. • If the product and computer cannot communicate and are connected to the same network (or network segment/VLAN), the privacy separator on your router must be disabled.

  • Page 326: Product Makes Noise, But Nothing Copies

    Product Makes Noise, But Nothing Copies If your product makes a noise, but nothing copies, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 327: Position, Size, Or Margins Of Copies Are Incorrect

    • When horizontal banding appears or the top or bottom of the paper is smeared, load paper in the correct direction and slide the edge guides to the edges of the paper. • When copying on thick paper, select a Thick Paper setting from the control panel (Settings > General Settings >...

  • Page 328: Paper Feeding Problems

    Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it from the paper tray or cassette. Reload it, then adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette or paper tray.

  • Page 329: Originals Do Not Feed From The Automatic Document Feeder

    Originals Do Not Feed From the Automatic Document Feeder If your originals do not feed when placed in the ADF, try these solutions: • Make sure the ADF icon lights up on the Copy, Fax, or Scan screen on the LCD screen. If not, reload the originals.

  • Page 330: Paper Jam Problems

    Paper Jam Problems If a paper jam occurs in the product, a message appears on the LCD screen. Follow the on-screen instructions to locate the paper jam and remove the paper. If any torn pieces of paper remain inside the product, select Settings > Maintenance > Remove Paper after clearing the paper jam error.

  • Page 331: Solving Problems Printing From A Computer

    • Make sure the printer status is not offline or pending. • Make sure you are using the Epson printer driver for your product or the available functions are limited. • Run a product check to see if a test page prints. If the test page prints, check to see if your product...

  • Page 332: Product Icon Does Not Appear In Windows Taskbar

    • In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in the printer settings window, and cancel any stalled print jobs. • In Windows, do one of the following to open the Epson Printer Connection Checker and follow the on- screen instructions to check the connection status: •...

  • Page 333: Error After Cartridge Replacement

    2. Click the Maintenance tab. 3. Click the Extended Settings button. 4. Select Enable EPSON Status Monitor 3 and click OK. 5. Click the Monitoring Preferences button. 6. Click the checkbox for the option that adds the shortcut icon to the taskbar.
  • Page 334 • Make sure Quiet Mode is turned off. • Clear space on your hard drive or run a defragmentation utility to free up existing space. • Close any programs you are not using when you print. • If your product is connected to a USB hub, connect it directly to your computer instead. •...

  • Page 335: Solving Page Layout And Content Problems

    1. Click and select Computer or My Computer. Double-click the C: drive and open these folders: ProgramData > EPSON > PRINTER. Note: If you do not see the ProgramData folder, open the Organize menu and select Folder and search options. In the window that appears, click the View tab, select Show hidden files, folders, and drives in the Advanced settings list, and click OK.

  • Page 336: Inverted Image

    Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.

  • Page 337: Incorrect Margins On Printout

    Selecting Extended Settings - Windows Selecting Basic Print Settings - Mac Selecting Page Setup Settings - Mac Cleaning Your Product Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: • Make sure you selected the correct paper size settings in your printing program and printer software. •...

  • Page 338: Incorrect Characters Print

    • Mac: Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software. • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper.

  • Page 339: Incorrect Image Size Or Position

    Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software.

  • Page 340: Solving Print Quality Problems

    • Do not load more than the recommended number of sheets. • Make sure the paper type setting matches the type of paper you loaded. • Select a higher print quality setting in your printer software. • Turn off any high speed settings in your product software. •...

  • Page 341: Blurry Or Smeared Printout

    • Make sure the paper type setting matches the type of paper you loaded. • Make sure you loaded the printable side of the paper correctly for your product. • Turn off any high speed settings in your product software. •...
  • Page 342 • Use a support sheet with special paper, or load special paper one sheet at a time. • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • If printouts are frequently smeared or scuffed, try using new paper.

  • Page 343: Faint Printout Or Printout Has Gaps

    Solving Print Quality Problems Related concepts Print Head Cleaning Related references Paper Specifications Compatible Epson Papers Related tasks Aligning the Print Head Using the Product Control Panel Selecting Additional Layout and Print Options - Windows Selecting Basic Print Settings - Windows...

  • Page 344: Grainy Printout

    • Clean the paper path. Parent topic: Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Paper or Media Type Settings - Printing Software Related tasks Aligning the Print Head Using the Product Control Panel Selecting Basic Print Settings - Windows Selecting Basic Print Settings - Mac Related topics...

  • Page 345: Incorrect Colors

    Note: Higher resolution settings result in larger file sizes, which take longer to process and print. Consider the limitations of your computer system when selecting a resolution, and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable. Parent topic: Solving Print Quality Problems Related concepts...

  • Page 346: Solving Scanning Problems

    Solving Scanning Problems Check these solutions if you have problems scanning with your product. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility. Scanning Software Does Not Operate Correctly Cannot Start Epson Scan 2...

  • Page 347: Scanning Software Does Not Operate Correctly

    If necessary, select the Other tab and click Reset. Windows (other versions): Click or Start > All Programs or Programs > EPSON > Epson Scan 2 > Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset.

  • Page 348: Scanning Speed Is Slow

    Mac: Open the Applications folder, click Epson Software, and click Epson Scan 2 Utility. Make sure the correct product is selected. If necessary, select the Other tab and click Reset. • Make sure you do not have multiple versions of Epson Scan 2 installed. If you do, uninstall both versions and install one version.
  • Page 349 Note: The name of available network types varies in the different Windows versions. For details on selecting Windows network sharing settings, see Windows help. Windows 10: 1. Click and select Settings. 2. Select Network & Internet. 3. Click your network type: Ethernet or Wi-Fi. 4.

  • Page 350: Solving Scanned Image Quality Problems

    Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem. Note: For solutions when using the Epson ScanSmart software, see the Epson ScanSmart help utility. Scanned Image Quality Problems Image Consists of a Few Dots Only...
  • Page 351 • Your product will not operate properly while tilted at an angle. Place your product on a flat, stable surface that extends beyond its base in all directions. • Adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • Make sure you select the correct Image Type for your original.

  • Page 352: Image Consists Of A Few Dots Only

    To adjust the colors in your scanned image, adjust these Epson Scan 2 or Epson ScanSmart settings (if available) and try scanning again: • If the Image Type setting is Auto, Color or Grayscale, adjust the Contrast setting. • If the Image Type setting is Black & White or Grayscale, adjust the Color Enhance setting.

  • Page 353: Straight Lines In An Image Appear Crooked

    • When saving scanned images as Searchable PDFs, make sure the correct OCR language is selected. • Adjust the following Epson Scan 2 or Epson ScanSmart settings if available, and try scanning again: • On the Main Settings tab, make sure you select the correct Image Type for your original.

  • Page 354: Image Colors Are Patchy At The Edges

    To reduce this effect, adjust these Epson Scan 2 settings (if available) and try scanning again: • Select the Descreening setting on the Advanced Settings tab.

  • Page 355: Scanned Image Edges Are Cropped

    Check Fax Connection) to run the automatic fax connection check. Try the solutions suggested in the report. • If you are faxing from a computer, use the Epson FAX Utility to send your fax. • Make sure the recipient's fax machine is turned on and working.
  • Page 356 • Make sure you have set up your header information and have not blocked your caller ID. Otherwise, your faxes might be rejected by the recipient's fax machine. • If user restriction has been enabled, you may need to enter a user name and password. Contact your administrator for assistance.
  • Page 357 A3-size paper. Also, be sure to enable the paper source to receive faxes as the Auto Select Settings option. • If you are receiving faxes using the Epson FAX Utility, check that your product is registered as a fax product in your operating system: Windows: Make sure the product appears in Devices and Printers, Printer, or Printers and Other Hardware.

  • Page 358: Cannot Receive Faxes With A Telephone Connected To Your Product

    If your phone line includes voice mail answering services, calls or faxes may be inadvertently received by your voice mail service. Parent topic: Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports...

  • Page 359: Fax Quality Is Poor

    • If you set the product to save received faxes on a computer, turn on the selected computer. Once the faxes are saved on the computer, they are deleted from the product's memory. • If you set the product to save received faxes on a USB device, connect the selected USB device containing the save fax folder to the product.

  • Page 360: Sent Fax Is Received In An Incorrect Size

    • If you are sending a monochrome fax to a single recipient, try sending the fax using the Direct Send feature. Note: If you send a high-resolution monochrome fax without using the Direct Send feature, the product may automatically lower the resolution. •...

  • Page 361: Received Fax Is Not Printed

    Received Fax is Not Printed If a received fax is not printed, try these solutions: • Make sure the product is free of errors. The product cannot print received faxes if an error has occurred with the product, such as a paper jam. •...

  • Page 362: Cannot Save Files On A Usb Device

    Cannot Save Files on a USB Device If you cannot save files on a USB device connected to your product, try these solutions: • To save faxes on a USB device, create a folder in the Fax Output settings on the product control panel.

  • Page 363: Uninstalling Product Software - Windows

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 10/8.x: Select Epson Event Manager and click Uninstall.

  • Page 364: Uninstalling Product Software - Mac

    • Windows 8.x/Windows 7/Windows Vista: Select Epson ScanSmart and click Uninstall/Change. 7. Restart your computer, then see the Start Here sheet to re-install your software. Note: If you find that re-installing your product software does not solve a problem, contact Epson. Parent topic: Uninstall Your Product Software Uninstalling Product Software - Mac In most cases, you do not need to uninstall your product software before re-installing it.

  • Page 365: Where To Get Help

    Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at epson.com/support (U.S.), epson.ca/support (Canada), or latin.epson.com/support (Caribbean) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions.

  • Page 366: Technical Specifications

    Technical Specifications These sections list the technical specifications for your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.

  • Page 367: Mac System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.
  • Page 368 Oficio 9 (8.46 × 12.4 inches [215 × 315 mm]) Paper types Plain paper and thick paper Note: Your product also supports compatible papers distributed by Epson. See the link at the end of this topic for a list of compatible Epson papers.

  • Page 369: Printable Area Specifications

    Weight Plain paper: 17 lb (64 g/m ) to 24 lb (90 g/m Thick paper: 25 lb (91 g/m ) to 68 lb (256 g/m Envelopes Size No. 10 (4.1 × 9.5 inches [105 × 241 mm]) Paper types Plain bond paper Weight 20 lb (75 g/m ) to 27 lb (100 g/m...
  • Page 370 Single sheets - borderless Reduced print quality area/top: 2.01 inches (51 mm) minimum Reduced print quality area/bottom: 2.05 inches (52 mm) minimum Envelopes Right/left margins: 0.12 inch (3 mm) minimum Top/bottom margins: 0.12 inch (3 mm) minimum Reduced print quality area/right: 1.89 inch (48 mm) minimum Reduced print quality area/left: 1.93 inches (49 mm) minimum Parent topic: Technical Specifications...

  • Page 371: Automatic Document Feeder (Adf) Specifications

    Automatic Document Feeder (ADF) Specifications Paper input Faceup loading Paper output Facedown ejection Paper size US letter, 8.5 × 13, legal, A3, A4, A5, B4, B5 or Executive size Paper type Plain paper Paper weight 17 lb (64 g/m ) to 24 lb (95 g/m Sheet feeding capacity Approximately 50 sheets (US letter, 8.5 ×...

  • Page 372: Fax Specifications

    Image data Color: 48 bits per pixel internal (16 bits per pixel per color internal) 24 bits per pixel external (8 bits per pixel per color internal) Grayscale: 16 bits per pixel internal 8 bits per pixel external Black and white: 16 bits per pixel internal 1 bit per pixel external Light source...

  • Page 373: Ink Cartridge Specifications

    Technical Specifications Ink Cartridge Specifications Note: Your printer is designed to work only with genuine Epson-brand ink cartridges. Other brands of ink cartridges and ink supplies are not compatible and, even if described as compatible, may not function properly or at all. Epson periodically provides firmware updates to address issues of security, performance, minor bug fixes and ensure the printer functions as designed.

  • Page 374: Dimension Specifications

    installed with ink for printing and printer maintenance. For print quality, some ink remains in replaced cartridges. Color Cyan, Magenta, Yellow, Black Cartridge life Opened package: 6 months Unopened package: do not use if the date on the package has expired Temperature Storage: –22 to 104 °F (–30 to 40 °C)

  • Page 375: Electrical Specifications

    Height Stored: 13.8 inches (350 mm) Printing: 20.5 inches (521 mm) Width Stored: 20.3 inches (515 mm) Printing: 20.3 inches (515 mm) Depth Stored: 17.7 inches (450 mm) Printing: 38.4 inches (976 mm) Weight 45.4 lb (20.6 kg) (without ink cartridges or power cord) Parent topic: Technical Specifications...

  • Page 376: Environmental Specifications

    • Security settings, such as password or encryption, etc. • Built-in USB hub Note: Use only external storage devices with independent AC power sources. External storage devices that are powered via USB are not recommended. Epson cannot guarantee the operation of externally connected devices.

  • Page 377: Network Interface Specifications

    Hard disk drives and USB flash drives Formatted in FAT, FAT32, or exFAT Multi-card reader Formatted in FAT, FAT32, or exFAT. Note: Only insert one memory card into the multi-card reader. Multi-card readers with more than one card inserted are not supported. Parent topic: Technical Specifications Network Interface Specifications...
  • Page 378 Wi-Fi Direct channels 2.4 GHZ: 1/2/3/4/5/6/7/8/9/10/11/12/13 5 GHz (U.S. and Canada) W52 (36/40/44/48) W58 (149/153/157/161/165) Maximum radio-frequency 20 dBm (EIRP) power transmitted Connection modes Infrastructure mode Wi-Fi Direct (Simple AP); not supported for IEEE802.11b Note: Infrastructure and Wi-Fi Direct modes can be used simultaneously.

  • Page 379: Safety And Approvals Specifications

    • Manufacturer: Seiko Epson Corporation. • Type: J26H005 This product conforms to Part 15 of FCC Rules and RSS-210 of the IC Rules. Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the product. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation of the device.
  • Page 380 To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing. This equipment complies with FCC/IC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines in Supplement C to OET65 and RSS-102 of the IC radio frequency (RF) Exposure rules.

  • Page 381: Notices

    Notices Check these sections for important notices about your product. Note: Epson offers a recycling program for end of life Epson products. Please go to this site (U.S) or this site (Canada) for information on how to return your Epson products for proper disposal.
  • Page 382 • Do not let the power cord become damaged or frayed. Place it to avoid abrasions, cuts, fraying, crimping, and kinking. Do not place objects on top of it and do not allow it to be stepped on or run over. Be careful to keep the cord straight at each end.

  • Page 383: Wireless Connection Safety Instructions

    • Do not use aerosol products that contain flammable gases inside or around the product. Doing so may cause fire. • Do not press too hard on the scanner glass when placing originals. • Do not open the scanner section while the product is copying, printing, scanning, or performing any other functions.

  • Page 384: Lcd Screen Safety Instructions

    • Do not use a pointy or sharp object, such as a pen or your fingernail, to operate the LCD screen. • If the LCD screen chips or cracks, do not touch or attempt to remove the broken pieces; contact Epson for support.

  • Page 385: Important Privacy Notice (Printer Serial Number)

    Important Privacy Notice (Printer Serial Number) As part of setup, your product's serial number will be sent to a secure Epson server so that you can be eligible to participate in programs we may offer from time to time, including the Epson ink replenishment program.
  • Page 386 If you have problems with this product and require technical or customer support, please visit www.epson.com for more information. This product is not intended to be repaired by the customer. If you experience trouble connecting this equipment to a telephone line, please contact: Name: Epson America, Inc.
  • Page 387 interference to radio or television reception. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio and television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: •...

  • Page 388: Binding Arbitration And Class Waiver

    1.3 Pre-Arbitration Steps and Notice. Before submitting a claim for arbitration, you and Epson agree to try, for sixty (60) days, to resolve any Dispute informally. If Epson and you do not reach an agreement to resolve the Dispute within the sixty (60) days), you or Epson may commence an arbitration. Notice to Epson must be addressed to: Epson America, Inc., ATTN: Legal Department, 3131 Katella Ave., Los...
  • Page 389 Orange County, California, at your option. a) Initiation of Arbitration Proceeding. If either you or Epson decides to arbitrate a Dispute, both parties agree to the following procedure: (i) Write a Demand for Arbitration.
  • Page 390 Epson's last written offer, if any, to settle the Dispute, Epson will: (i) pay you $1,000 or the amount of the award, whichever is greater; (ii) pay you twice the amount of your reasonable attorney's fees, if any;...

  • Page 391: Trademarks

    Parent topic: Notices Trademarks ® EPSON is a registered trademark, EPSON Exceed Your Vision is a registered logomark, and Epson Connect is a trademark of Seiko Epson Corporation. Epson Store is a service mark of Epson America, Inc. Epson iPrint and Remote Print are trademarks of Seiko Epson Corporation.

  • Page 392: Libtiff Software Acknowledgment

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products. Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third...

  • Page 393: A Note Concerning Responsible Use Of Copyrighted Materials

    Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encourages each user to be responsible and respectful of the copyright laws when using any Epson product. While some countries' laws permit limited copying or reuse of copyrighted material in certain circumstances, those circumstances may not be as broad as some people assume.

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