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Lenovo ThinkPad L14 Gen 2 20X1 User Manual
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Lenovo ThinkPad L14 Gen 2 20X1 User Manual

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Summary of Contents for Lenovo ThinkPad L14 Gen 2 20X1

  • Page 1 L14 Gen 2 and L15 Gen 2 User Guide...
  • Page 2 Generic Safety and Compliance Notices Second Edition (April 2021) © Copyright Lenovo 2020, 2021. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant to a General Services Administration “GSA” contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-...

  • Page 3: Table Of Contents

    Install Windows 10 and drivers ..Lenovo apps ....Chapter 6. CRU replacement ..41 Smart features (for selected models).
  • Page 4 Appendix B. Compliance Call Lenovo ....information ....65 Before you contact Lenovo ..

  • Page 5: Discover Your Lenovo Notebook

    Discover your Lenovo notebook ® Thank you for choosing a Lenovo notebook! We are dedicated to delivering the best solution to you. Before starting your tour, please read the following information: • Illustrations in this documentation might look different from your product.
  • Page 6 L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 7: Chapter 1. Meet Your Computer

    ThinkPad L14 Gen 2 and ThinkPad L15 Gen 2 might be shipped with different microprocessors, namely ® Intel and Advanced Micro Devices (AMD). Hereby Intel models and AMD models are used to distinguish computer models with different microprocessors. Front view L14 Gen 2 © Copyright Lenovo 2020, 2021...
  • Page 8 L15 Gen 2 Infrared (IR) camera* / Camera* Webcam privacy shutter* Microphone Touch screen* ® TrackPoint pointing stick Fingerprint reader* TrackPoint buttons Power button Near field communication (NFC) label* Trackpad * for selected models Webcam privacy shutter Slide the webcam privacy shutter to cover or uncover the camera lens. It is designed to protect your privacy. L14 Gen 2 and L15 Gen 2 User Guide...
  • Page 9 Related topics • “Log in with your face ID (for selected models)” on page 32 • “Use the touch screen (for selected models)” on page 14 • “Log in with your fingerprint” on page 31 • “Use the TrackPoint pointing device” on page 12 •...

  • Page 10: Side View

    Side view Intel models ® USB-C (Thunderbolt™ 4) power USB-C (Thunderbolt 4) connector connector USB 3.2 connector Gen 1 HDMI™ connector Nano-SIM-card tray* microSD-card slot Always On USB 3.2 connector Gen 1 Audio connector Security-lock slot Smart-card slot* Ethernet connector * for selected models L14 Gen 2 and L15 Gen 2 User Guide...
  • Page 11 AMD models USB-C (3.2 Gen 2) power connector USB-C (3.2 Gen 2) connector USB 3.2 connector Gen 1 HDMI connector Nano-SIM-card tray* microSD-card slot Always On USB 3.2 connector Gen 1 Audio connector Security-lock slot Smart-card slot* Ethernet connector * for selected models Power source (ac power adapter) •...
  • Page 12 • “Connect to a cellular network (for selected models)” on page 9 • “Use a smart card or microSD card (for selected models)” on page 25 L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 13: Bottom View

    Bottom view L14 Gen 2 L15 Gen 2 Speaker Specifications For detailed specifications of your computer, go to https://psref.lenovo.com. USB specifications Note: Depending on the model, some USB connectors might not be available on your computer. Chapter 1 Meet your computer...
  • Page 14 • Connect to USB-C accessories to help expand your computer • USB-C (3.2 Gen 1) connector functionality. To purchase USB-C accessories, go to https:// • USB-C (3.2 Gen 2) connector www.lenovo.com/accessories • Thunderbolt 3 connector (USB-C) • Thunderbolt 4 connector (USB-C)

  • Page 15: Chapter 2. Get Started With Your Computer

    Note: The cellular service is provided by authorized mobile service carriers in some countries or regions. You must have a cellular plan from a service carrier to connect to the cellular network. To establish a cellular connection: 1. Turn off the computer. © Copyright Lenovo 2020, 2021...

  • Page 16: Turn On The Airplane Mode

    2. Locate the nano-SIM card slot and insert the nano-SIM card as shown. Note the orientation of the card and ensure that it is seated correctly. 3. Turn on the computer. 4. Click the network icon, and then select the cellular network icon from the list.
  • Page 17 Enable / disable wireless Open / collapse notification center Answer incoming calls This function only works with some apps, such as Skype for Business 2016 and Microsoft Teams 1.0. By default, the function works with Skype for Business 2016. You can change the default setting on the Vantage app.

  • Page 18: Use The Trackpoint Pointing Device

    Go to beginning Go to end Use the TrackPoint pointing device The TrackPoint pointing device enables you to perform all the functions of a traditional mouse, such as pointing, clicking, and scrolling. Use the TrackPoint pointing device TrackPoint pointing stick Use your finger to apply pressure to the pointing-stick nonslip cap in any direction parallel to the keyboard.

  • Page 19: Use The Trackpad

    Replace the pointing-stick nonslip cap Note: Ensure that the new cap has grooves Use the trackpad You can use the trackpad to perform all the pointing, clicking, and scrolling functions of a traditional mouse. Use the trackpad Right-click zone Left-click zone Chapter 2 Get started with your computer...

  • Page 20: Use The Touch Screen (For Selected Models)

    Use the touch gestures Tap once to select or open an item. Tap twice quickly to display a shortcut menu. Two-finger zoom in or zoom out. Scroll through items. Open the task view to see all open windows. Show the desktop. Notes: •...
  • Page 21 Tap once to single click Tap twice quickly to double-click Tap and hold to right-click Slide to scroll through items Zoom out Zoom in Swipe from the right: open action center Swipe from the left: view all open windows Drag Swipe downwards shortly: show title bar Swipe downwards: close the current app Chapter 2...

  • Page 22: Connect To An External Display

    Maintenance tips: • Turn off the computer before cleaning the touch screen. • Use a dry, soft, and lint-free cloth or a piece of absorbent cotton to remove fingerprints or dust from the touch screen. Do not apply solvents to the cloth. •...
  • Page 23 Change display settings 1. Right-click a blank area on the desktop and select Display settings. 2. Select the display that you want to configure. 3. Change display settings of your preference. You can change the settings for both the computer display and the external display. For example, you can define which one is the main display and which one is the secondary display.
  • Page 24 L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 25: Chapter 3. Explore Your Computer

    The description of features might be different from that on your actual user interface. Lenovo Quick Clean Depending on the model, your computer might support the Lenovo Quick Clean feature. The preinstalled Lenovo Quick Clean enables you to temporarily disable the keyboard, screen, trackpad, and TrackPoint pointing device for cleaning.
  • Page 26 • Open the Start menu and click Glance by Mirametrix. • Use Windows Search. Note: If Glance is uninstalled, you can request it through https://support.lenovo.com/contactus Explore key features Depending on the model, some features might not be available on your computer.
  • Page 27 Note: If your computer comes with an ePrivacy screen, it can work with Glance to achieve better privacy protection. For details, go to https://support.lenovo.com/us/en/videos/vid500144 • Improve productivity – Snap Window: When you select a window on one screen and turn your face to another, the window automatically snaps to the top center of the screen you are facing.

  • Page 28: Intelligent Cooling

    Intelligent Cooling The Intelligent Cooling feature enables your computer to work in the following three modes: • Quiet mode: the quietest fan noise • Balanced mode: balanced performance and fan noise • Performance mode: the highest performance and normal fan noise on ac power on battery power Do the following to select the preferred mode:...

  • Page 29: Charge The Computer

    Use P-to-P 2.0 (Peer to Peer 2.0) charging function The USB-C connectors on the computer feature the Lenovo-unique P-to-P 2.0 charging function. To use the function, ensure that Always On USB and Charge in Battery Mode are enabled in UEFI BIOS of your computers, so that the function works even when the computers are off or in hibernation mode.

  • Page 30: Change The Power Settings

    Note: The remaining battery power of computer A should be at least 30% and be 3% higher than that of computer B. • When ac power is available: Note: The actual charging speed of your computer depends on many factors, such as the remaining battery power of the computers, the wattage of the ac power adapter, and whether you are using the computers.

  • Page 31: Set Up An Nfc Connection (For Selected Models)

    2. Right-click the Bluetooth icon. 3. Select Go To Settings ➙ Add Bluetooth or other device ➙ Bluetooth. 4. Select a Bluetooth device, and then follow the on-screen instructions. Set up an NFC connection (for selected models) If your computer supports NFC, you will see an NFC mark or label around the trackpad area.

  • Page 32: Accessories

    Purchase accessories Lenovo has a number of hardware accessories and upgrades to help expand the functionalities of your computer. Options include memory modules, storage devices, network cards, port replicators or docking stations, batteries, power adapters, keyboards, mice, and more.
  • Page 33 7. USB 3.2 connector Gen 1 8. Ethernet connector 9. Security-lock slot 10. USB-C connector 11. HDMI connector 12. Always On USB 3.2 connector Gen 2 13. USB 3.2 connector Gen 2 Attach a docking station Notes: • ThinkPad Basic Docking Station does not ship with a system lock installed. If you do not purchase and install a system lock, skip step 4 and step 7 in the following instruction.
  • Page 34 Attention: When the computer is attached to a docking station, always hold the whole assembly when you need to move your computer. Otherwise, the docking station might drop down. Detach a docking station Note: ThinkPad Basic Docking Station does not ship with a system lock installed. If you do not purchase and install a system lock, skip step 1 in the following instruction.
  • Page 35 Docking station Connectors supporting external displays DisplayPort ThinkPad Basic Docking Station ThinkPad Pro Docking Station DisplayPort (x2) DisplayPort (x2) ThinkPad Ultra Docking Station HDMI Chapter 3 Explore your computer...
  • Page 36 L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 37: Chapter 4. Secure Your Computer And Information

    Lock your computer to a desk, table, or other fixtures through a compatible security cable lock. Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo is not responsible for the locking device and security feature. You can purchase the cable locks at https://smartfind.lenovo.com...

  • Page 38: Log In With Your Face Id (For Selected Models)

    PLP function enables your computer data to be saved timely. However, there is no guarantee that all data is saved in any situation. To check the type of your M.2 solid-state drive: 1. Restart the computer. When the logo screen is displayed, press F10 to enter the Lenovo diagnostics window.

  • Page 39: Set, Change, Or Remove A Password

    The system management password can also protect the system information stored in UEFI BIOS like a supervisor password, but it has lower authority by default. The system management password can be set through the UEFI BIOS menu or through Windows Management Instrumentation (WMI) with the Lenovo client-management interface.

  • Page 40: Associate Your Fingerprints With Passwords (For Selected Models)

    5. In the Changes have been saved window, press Enter. 6. Press F10 to save changes and exit the UEFI BIOS menu. • If you have not set a supervisor password, contact a Lenovo authorized service provider to have the system management password removed.
  • Page 41 2. When prompted, scan your finger on the fingerprint reader. 3. Enter your power-on password, hard disk password, or both as required. The association is established. When you start the computer again, you can use your fingerprints to log in to the computer without entering your Windows password, power-on password, or hard disk password.
  • Page 42 L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 43: Chapter 5. Configure Advanced Settings

    2. Select the device that you want the computer to start from and press Enter. Update UEFI BIOS When you install a new program, device driver, or hardware component, you might need to update UEFI BIOS. © Copyright Lenovo 2020, 2021...

  • Page 44: Recovery

    • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install the latest UEFI BIOS update package. To know more about UEFI BIOS, visit Knowledge Base of your computer at https://pcsupport.lenovo.com...

  • Page 45: Create And Use A Recovery Usb Device

    Windows recovery programs are damaged. If you did not create a recovery USB drive as a precautionary measure, you can contact Lenovo Customer Support Center and purchase one from Lenovo. For a list of the Lenovo Support phone numbers for your country or region, go to: https://pcsupport.lenovo.com/supportphonelist Create a recovery USB drive Attention: The creation process deletes anything stored on the USB drive.
  • Page 46 • Go to and select the entry for your computer. Then, follow the on-screen https://pcsupport.lenovo.com instructions to download and install necessary drivers and software. L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 47: Chapter 6. Cru Replacement

    If you intend on installing a CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You might be required to return the defective part that is replaced by the CRU.

  • Page 48: Replace A Cru

    3. Click Change settings that are currently unavailable at the top. 4. If prompted by User Account Control (UAC), click Yes. 5. Clear the Turn on fast startup check box, and then click Save changes. To disable the built-in battery: 1.

  • Page 49: Memory Module

    Removal procedure Installation procedure Troubleshooting If the computer does not start up after you reinstall the base cover assembly, disconnect the ac power adapter and then reconnect it to the computer. Memory module Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Chapter 6 CRU replacement...

  • Page 50: Wireless Wan Card (For Selected Models)

    The following information is only for the computer with user-installable modules. Ensure that you use only a Lenovo-authorized wireless module specifically tested for this computer model. Otherwise, the computer will generate an error-code beep sequence when you turn on the computer.

  • Page 51: Hard Disk Drive Assembly (For Selected Models)

    Removal procedure Note: A Mylar film might cover the wireless WAN card. To access the wireless WAN card, peel off the film first. Hard disk drive assembly (for selected models) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: The internal storage drive is sensitive.

  • Page 52: Solid-State Drive (For Models With Hard Disk Drive)

    Removal procedure M.2 solid-state drive (for models with hard disk drive) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 53: Solid-State Drive (For Models Without Hard Disk Drive)

    • If your computer is installed with a hybrid solid-state drive (with Intel Optane memory), go to https:// to know the details on how to replace it. support.lenovo.com/docs/tg_ssd The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.

  • Page 54: Keyboard

    • If your computer is installed with a hybrid solid-state drive (with Intel Optane memory), go to https:// to know the details on how to replace it. support.lenovo.com/docs/tg_ssd The M.2 solid-state drive is sensitive. Inappropriate handling might cause damage and permanent loss of data.
  • Page 55 For access, do the following: 1. Disable the built-in battery. See “Disable Fast Startup and the built-in battery” on page 41. 2. Turn off the computer and disconnect the computer from ac power and all connected cables. Removal procedure Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps.
  • Page 56 4. Put the keyboard on the palm rest as shown and detach the connectors. Then, remove the keyboard. Installation procedure Note: You might be instructed to slide the keyboard frame forward or backward in some of the following steps. In this case, ensure that you do not press or hold the keys while sliding the keyboard frame. Otherwise, the keyboard frame cannot be moved.
  • Page 57 2. Insert the keyboard into the keyboard bezel as shown. Ensure that the front edge of the keyboard (the edge that is close to the display) is under the keyboard bezel. 3. Slide the keyboard in the direction as shown. Ensure that the latches are secured under the keyboard frame.

  • Page 58: Usb And Audio Board (For L14 Gen 2 Only)

    5. Connect the ac power adapter and all disconnected cables to the computer. USB and audio board (for L14 Gen 2 only) Prerequisite Before you start, read Generic Safety and Compliance Notices and print the following instructions. Attention: Do not touch the contact edge of the memory module. Otherwise, the memory module might get damaged.

  • Page 59: Chapter 7. Help And Support

    • From the Vantage app. See “Install Windows 10 and drivers” on page 39 and Where can I get the latest device “Update UEFI BIOS” on page 37. drivers and UEFI BIOS? • Download from Lenovo Support Web site at https://pcsupport.lenovo.com © Copyright Lenovo 2020, 2021...

  • Page 60: Error Messages

    Error messages If you see a message that is not included in the following table, record the error message first, then shut down the computer and call Lenovo for help. See “Lenovo Customer Support Center” on page 58. Message Solution The computer turned off because the battery power is low.

  • Page 61: Beep Errors

    Beep errors Lenovo SmartBeep technology enables you to decode beep errors with your smartphone when a black screen occurs with beeps from your computer. To decode the beep error with Lenovo SmartBeep technology: 1. Go to or scan the following QR Code.

  • Page 62: Self-Help Resources

    • Setup Guide want. • This User Guide • Regulatory Notice Lenovo Support Web site with the latest support information of the following: • Drivers and software • Diagnostic solutions https://pcsupport.lenovo.com • Product and service warranty •...

  • Page 63: Call Lenovo

    In some cases, an earlier Windows version might be preinstalled under the terms of the Windows 10 Pro license downgrade rights. Call Lenovo If you have tried to correct the problem yourself and still need help, you can call Lenovo Customer Support Center. Before you contact Lenovo Prepare the following before you contact Lenovo: 1.

  • Page 64: Lenovo Customer Support Center

    • Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

  • Page 65: Purchase Additional Services

    Purchase additional services During and after the warranty period, you can purchase additional services from Lenovo at https:// pcsupport.lenovo.com/warrantyupgrade Service availability and service name might vary by country or region. Chapter 7 Help and support...
  • Page 66 L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 67: Appendix A. Accessibility And Ergonomic Information

    This chapter provides information about accessibility and ergonomics. Accessibility information Lenovo is committed to providing users who have hearing, vision, and mobility limitations with greater access to information and technology. This section provides information about the ways these users can get the most out of their computer experience.
  • Page 68 keyboard with all the standard keys. You can select keys using the mouse or another pointing device, or you can tap to select the keys if your computer supports multi-touch screen. • High Contrast High Contrast is a feature that heightens the color contrast of some text and images on your screen. As a result, those items are more distinct and easier to identify.
  • Page 69 Your computer provides industry-standard connectors that enable you to connect assistive devices. Documentation in accessible formats Lenovo provides electronic documentation in accessible formats, such as properly tagged PDF files or HyperText Markup Language (HTML) files. Lenovo electronic documentation is developed to ensure that visually impaired users can read the documentation through a screen reader.
  • Page 70 Many product solutions are available to help you modify and expand your computer to best suit your needs. You can find some of these options at https://www.lenovo.com/accessories Explore your options for docking solutions and external products that provide the adjustability and features that you want.

  • Page 71: Appendix B. Compliance Information

    Appendix B. Compliance information Note: For more compliance information, refer to Generic Safety and Compliance Notices and Regulatory Notice at https://pcsupport.lenovo.com © Copyright Lenovo 2020, 2021...
  • Page 72 Certification-related information Product name Compliance ID Machine type(s) • For Intel models: – TP00120F2 – TP00120F* – TP00120F1* – TP00120F3* – TP00120F5* • For Intel models: – TP00120F6* – TP00120F7* – 20X1 • ThinkPad L14 Gen 2 – TP00120F8* – 20X2 •...
  • Page 73 Locate the UltraConnect wireless antennas Your computer has an UltraConnect™ wireless antenna system. You can enable wireless communication wherever you are. The following illustration shows the antenna locations on your computer: Wireless LAN antenna (main) Wireless WAN antenna (main, for selected models)
  • Page 74 Lenovo is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 75 Regulatory labels Depending on your country or region, you can find the government-required regulatory information through one of the following methods: • On a physical label attached to the outside of your computer shipping carton • On a physical label attached to your computer •...
  • Page 76 L14 Gen 2 and L15 Gen 2 User Guide...

  • Page 77: Appendix C. Notices And Trademarks

    Lenovo representative for information on the products and services currently available in your area. Any reference to a Lenovo product, program, or service is not intended to state or imply that only that Lenovo product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any Lenovo intellectual property right may be used instead.
  • Page 78 Furthermore, some measurements may have been estimated through extrapolation. Actual results may vary. Users of this document should verify the applicable data for their specific environment. This document is copyrighted by Lenovo and is not covered by any open source license, including any ® Linux agreement(s) which may accompany software included with this product.

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