Page 1
Washing machine WM16XMH9GB User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
Table of contents 1 Safety .......... 4 10 Before using for the first time........ 33 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 33 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 34 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 34 1.6 Safe cleaning and mainten-...
Page 3
14 Childproof lock...... 41 18 Troubleshooting....... 56 14.1 Activating the childproof 19 Transportation, storage and lock ......... 41 disposal ........ 65 14.2 Deactivating the childproof 19.1 Removing the appliance .. 65 lock ......... 41 19.2 Inserting the transit bolts.. 65 15 Home Connect ...... 41 19.3 Using the appliance again .. 66 15.1 Connecting the appliance 19.4 Disposing of old appliance .. 66...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
Page 6
en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
Page 8
en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
en Installation and connection Note: If Wi-Fi is activated, the appli- Remove any packaging and pro- ance will not switch itself off automat- tective covers completely from the ically. appliance. For the environmentally friendly disposal of the packaging materi- Installation and connection 4 Installation and con- als, observe the information on the topic of...
Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Water inlet hose Do not operate the appliance ▶...
en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Removing the transport Remove the four sleeves.
en Installation and connection Unscrew and remove the screws in Remove the transport strut. the vertical transport struts using a T20 screwdriver. 4.6 Connecting the appliance Remove the transport struts. Connecting the water inlet hose Note ¡ Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sec- tions to ensure that you use the...
Installation and connection en Connect the water inlet hose to a Drainage into a Fix and secure tap (26.4 mm = 3/4"). washbasin the water outlet using an elbow. → Page 33 ¾˝ min. 10 mm Drainage into a Fix and secure plastic pipe with the water outlet min.
en Installation and connection To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 69. Check the mains plug is inserted properly.
Familiarising yourself with your appliance en Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
en Familiarising yourself with your appliance 5.2 Detergent drawer Measuring aid for liquid deter- gent → "Using a measuring aid for liquid detergent", Page 38 Compartment II: ¡ Detergent for main wash ¡ Water softener ¡ Bleach ¡ Stain remover Compartment ¡ Fabric softener ¡...
Display en Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
Page 22
en Display Display Designation Description End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 41 ...
Buttons en Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 25. Button Selection Description Start/Reload ¡ Start Start, cancel or pause the pro- gramme.
Page 24
en Buttons Button Selection Description Remote Start ¡ Activate If you briefly press the button, the ap- pliance will be enabled for remote ¡ Deactivate start via the Home Connect app ¡ Open the If you press the button for approx. 3 Home Connect seconds, the Home Connect menu menu...
Page 25
Programmes en Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse Select – varioSpeed Max. spin speed 1600 1600 (rpm) Max. temperature (°C) Max. load (kg)
Page 26
en Programmes Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse Select – varioSpeed Max. spin speed 1600 (rpm) – Max. temperature (°C) Max. load (kg)
Page 27
Programmes en Less Ironing Prewash Spin Speed (Rinse Hold) Extra Rinse Select – varioSpeed Max. spin speed 1200 1600 (rpm) Max. temperature (°C) Max. load (kg)
Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WZ10131 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WX975600 the appliance.
en Laundry Pour washing powder into com- Laundry 11 Laundry partment II. Laundry 11.1 Preparing the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. ATTENTION! Objects remaining in the laundry may damage the laundry and the drum.
Laundry en – Separate items of laundry and – Type of fabric and fibre shake them out, or observe the Wash laundry of the same programme description type of fabric and fibre to- gether. – Care symbols on the care labels 11.2 Sorting laundry → Page 35 Note: Please read the information in...
en Detergents and care products Symbol Washing process Recommended pro- gramme Not suitable for machine-washing – Notes Detergents and care products 12 Detergents and care ¡ Only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents Detergents and care products Note: Please read the information in ¡...
Basic operation en 12.2 Detergent dosage The detergent dosage depends on: You can find out how hard your ¡ The amount of laundry water is from your local water com- pany or measure it yourself using ¡ Degree of soiling a water hardness tester. ¡...
en Basic operation Note: The drum is lit up after the Requirement: The laundry is pre- door is opened and closed and once pared and sorted. the programme has started. The light → "Laundry", Page 34 goes out automatically. Open the door. 13.2 Setting a programme Set the programme selector to the required programme.
Basic operation en Press down on the insert and re- Slide the measuring aid forwards. move the detergent drawer. Fold the measuring aid down and Insert the measuring aid. click it into place. Insert the detergent drawer. Push in the detergent drawer. 13.7 Adding detergent and care product Notes...
en Basic operation Pour in detergent. Close the door. → "Detergent drawer", Page 20 Press Start/Reload. If required, add the care product. 13.11 Cancelling the pro- Push in the detergent drawer. gramme 13.8 Starting the programme Once the programme has started, Note: If you want to change the time you can cancel it at any time.
Childproof lock en Remove the laundry. Childproof lock 14 Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold the two 3 sec. ▶ buttons for approx. 3 seconds. a The display shows ...
en Home Connect a The appliance attempts to connect ¡ → "Connecting the appliance to a to your WLAN home network. WLAN home network (Wi-Fi) with a If the display shows and lights WPS function", Page 42 up permanently, the appliance is ¡ → "Connecting the appliance to a connected to the home network.
Home Connect en Press and hold Remote Start In the Home Connect app, enter for at least 3 seconds. the network name (SSID) and password (key) for your home net- a The display shows Aut. work. Set the programme to position 2. Carry out the steps in the a The display shows SAP.
en Home Connect Requirement: The smart energy sys- 15.4 Connecting the appli- tem (energy manager) cannot start ance to the energy man- your appliance until it is connected to ager the appliance. Set the programme you require. If you connect the appliance to the smart energy system (energy man- Press - Ready In + to set the re- ager), you will optimise your energy...
Home Connect en Press Start/Reload repeatedly until Set the programme to position 5. the display shows On. a The display shows rES. a Wi-Fi is activated. Press Start/Reload. a The display shows YES. Note: If Wi-Fi is activated, the appli- ance will not switch itself off automat- Press Start/Reload.
Page 46
en Home Connect ¡ Security certificate of the Wi-Fi communication module (to ensure a secure data connection). ¡ The current software and hardware version of your appliance. ¡ Status of any previous reset to factory settings. This initial registration prepares the Home Connect functions for use and is only required when you want to use the Home Connect functions for the first time.
Basic settings en Basic settings 16 Basic settings You can configure the appliance to meet your needs. Basic settings 16.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
en Cleaning and servicing 16.2 Changing the basic set- Remove all de- Fresh deposits tergent residue, are easier to re- tings spray residue or move without Set the programme selector to po- other residues leaving any sition 1. immediately. residue. Keep the appli- This allows the ance door and residual water to...
Cleaning and servicing en Press down on the insert and re- Fit the insert and lock it into place. move the detergent drawer. Cleaning the opening for the deter- Press out the insert upwards from gent drawer. below. Push in the detergent drawer. Clean the detergent drawer and in- sert with water and a brush, and 17.4 Descaling...
en Cleaning and servicing Slide a sufficiently large receptacle 17.5 Cleaning the drain pump under the opening. Clean the drain pump in the event of faults, e.g. blockages or rattling noises. Emptying the drain pump Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
Page 51
Cleaning and servicing en Cleaning the drain pump CAUTION - Risk of scalding! When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot. material damage → Page 10 sections Do not touch the hot detergent to ensure that you use the appliance ▶...
en Cleaning and servicing Ensure that both impellers can Insert the maintenance flap and turn. lock it into place. Insert the pump cap. Close the maintenance flap. Ensure that the parts of the ‒ 17.6 Cleaning the intake pump cap are correctly as- sembled.
Cleaning and servicing en Disconnect the appliance's mains 17.8 Clean the water inlet fil- plug from the power supply. ters. Loosen the hose clamp and care- fully remove the water outlet hose. Emptying the water inlet hose Turn off the tap. Set a programme, except for Rinse, Spin or Drain.
Page 54
en Cleaning and servicing Clean the filter with a small brush. Disconnect the hose from the rear of the appliance. Connect the water inlet hose and check for leaks. Use pliers to remove the filter. Clean the filter with a small brush. Cleaning the filter on the appliance Note: Please read the information in...
Page 55
Cleaning and servicing en Connect the hose and check for leaks.
en Troubleshooting Troubleshooting 18 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
Page 57
Troubleshooting en Fault Cause and troubleshooting "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 50 ▶ "E:38 / -25 / -26" Drain pump is blocked. → "Cleaning the drum", Page 48 ▶ if the fault is displayed again, → "Cleaning the drain pump", Page 50 ▶...
Page 58
en Troubleshooting Fault Cause and troubleshooting All other error codes. Malfunction Call the after-sales service. ▶ → "Customer Service", Page 67 The appliance is not The mains plug of the power cord is not plugged in. working. Connect the appliance to the power supply. ▶...
Page 59
Troubleshooting en Fault Cause and troubleshooting The water is not drain- Drain pipe or water outlet hose is blocked. ing. Clean the drain pipe and the water outlet hose. ▶ Drain pipe or water drain hose is caught or jammed. Ensure that the drain pipe and water drain hose are ▶...
Page 60
en Troubleshooting Fault Cause and troubleshooting The spin cycle runs The unbalanced load detection system eliminates an several times. imbalance by repeatedly redistributing the laundry. Not a fault – no action required. ▶ Note: When loading, where possible, place large and small items of laundry together in the drum. Different sized items of laundry distribute themselves better during the spin cycle.
Page 61
Troubleshooting en Fault Cause and troubleshooting Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the left-hand compartment (not for outdoor clothing, sportswear or items stuffed with down). Reduce the amount of detergent for the next wash- ▶...
Page 62
en Troubleshooting Fault Cause and troubleshooting Loud noises during Secure the appliance feet. Aligning the appliance ▶ the spin cycle. Transit bolts have not been removed. Removing the transit bolts ▶ Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 50 ▶...
Page 63
Troubleshooting en Fault Cause and troubleshooting The spin result is not The unbalanced load detection system has interrupted satisfactory. The laun- the spin cycle because the laundry is unevenly distrib- dry is too wet/too uted. damp. Redistribute the laundry in the drum. ▶...
Page 64
en Troubleshooting Fault Cause and troubleshooting Water is leaking out at Connect the water outlet hose correctly. Water out- ▶ the water outlet hose. let connection types Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 48 ▶...
Transportation, storage and disposal en Drain the remaining detergent 18.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 50 Requirement: The drain pump is Detach the hoses. empty. → Page 50 ATTENTION! Escaping water may 19.2 Inserting the transit cause material damage. bolts Do not open the door if you can ▶...
en Transportation, storage and disposal Insert all screws into the four 19.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Customer Service en Make a note of your appliance's de- Customer Service 20 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- tomer Service.
Page 68
en Consumption values Consumption values 21 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
2014/53/EU. ¡ Maximum: A detailed RED Declaration of Con- 1000 kPa formity can be found online at (10 bar) www.siemens-home.bsh-group.com among the additional documents on Length of the wa- 150 cm the product page for your appliance. ter inlet hose Length of the wa- 150 cm...
Page 70
en Declaration of Conformity 5 GHz WLAN (Wi-Fi): For indoor use only.
Page 72
Valid within Great Britain: Imported to Great Britain by BSH Home Appliances Ltd. Grand Union House Old Wolverton Road Wolverton, Milton Keynes MK12 5PT United Kingdom Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001424255* 9001424255 (010316)