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IBM System Storage TS2230 Setup, Operator, And Service Manual
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IBM System Storage TS2230 Setup, Operator, And Service Manual

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IBM System Storage TS2230
Setup, Operator, and Service Guide
Machine Type 3580 Model H3V
GC27-3903-00

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  • Page 1 IBM System Storage TS2230 Setup, Operator, and Service Guide Machine Type 3580 Model H3V GC27-3903-00...
  • Page 3 IBM System Storage TS2230 Setup, Operator, and Service Guide Machine Type 3580 Model H3V GC27-3903-00...
  • Page 4 To ensure that you have the latest publications, visit the web at http://www.ibm.com/storage/lto. Released December 2010 This edition applies to the IBM System Storage TS2230 Tape Drive, GC27-3903-00, and to the subsequent releases and modifications until otherwise indicated in new editions.

  • Page 5: Registering For Support Notification

    Registering for Support Notification Support Notification registration provides email notification when new firmware levels have been updated and are available for download and installation. To register for Support Notification, visit the web at http://www-304.ibm.com/ jct01004c/systems/support/storage/news/05072007SupportNotif.html. Sending Us Your Comments ®...
  • Page 6 TS2230 Tape Drive Setup, Operator and Service manual...

  • Page 7: Table Of Contents

    Connect the SAS Bus Cable . . 2-4 Handle the Cartridge Carefully . 4-8 Connect Power . . 2-5 Ensure Proper Packaging . 4-8 Run drive diagnostics. . 2-5 Install Device Drivers . . 2-6 © Copyright IBM Corp. 2010...
  • Page 8 Environmental and Shipping Specifications for Before You Begin . . E-5 Tape Cartridges . . 4-10 Recommended Tools . . E-5 Disposing of Tape Cartridges . . 4-10 Beginning Procedure . . E-5 Tape Spooled off Supply Reel . . E-6 Tape Pulled from or Broken near Leader Pin .

  • Page 9: Figures

    . E-2 3-1. Inserting a cartridge into the drive E-2. Removing cables from the internal drive 4-1. The IBM LTO Ultrium Data Cartridge E-3. Releasing the drive from the chassis 4-2. Ultrium Data Cartridge on the left; WORM E-4. Sliding the drive forward .
  • Page 10 viii TS2230 Tape Drive Setup, Operator and Service manual...

  • Page 11: Tables

    Ultrium tape drives . . 4-4 C-4. Media supplies . . C-4 4-2. Bar code label requirements for Ultrium C-5. Authorized suppliers of custom bar code tape drives and libraries . . 4-5 labels . C-6 © Copyright IBM Corp. 2010...
  • Page 12 TS2230 Tape Drive Setup, Operator and Service manual...

  • Page 13: Safety Notices

    Most danger or caution notices contain a reference number (Dxxx or Cxxx). Use the reference number to check the translation in the IBM Systems Safety Notices, G229-9054 manual. The sections that follow define each type of safety notice and give examples.

  • Page 14: Performing The Safety Inspection Procedure

    The battery is a lithium ion battery. To avoid possible explosion, do not burn. Exchange only with the IBM-approved part. Recycle or discard the battery as instructed by local regulations. In the United States, IBM has a process for the collection of this battery. For information, call 1-800-426-4333.

  • Page 15: Class I Laser Product

    4. Inspect the power cable for visible cracks, wear, or damage. Figure 1. AC grounding diagram (50 Hz and 60 Hz) Class I Laser Product The product may contain a laser assembly that complies with the performance standards set by the U.S. Food and Drug Administration for a Class I laser product.
  • Page 16 v An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the system or the devices that attach to the system. It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock.

  • Page 17: Power Cords

    (R002) Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.

  • Page 18: Product Recycling And Disposal

    The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
  • Page 19 United States, go to http://www.ibm.com/ibm/environment/ products/batteryrecycle.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and other battery packs from IBM Equipment.

  • Page 20: End Of Life (Eol) Plan

    This product contains recyclable materials. The materials should be recycled where facilities are available and according to local regulations. In some areas IBM provides a product take-back program that ensures proper handling of the product. For more information, contact your IBM representative.

  • Page 21: Environmental Notices

    Environmental notices The environmental notices that apply to this product are provided in the Environmental Notices and User Guide, Z125-5823-xx manual. A copy of this manual is located on the publications CD. © Copyright IBM Corp. 2010...
  • Page 22 TS2230 Tape Drive Setup, Operator and Service manual...

  • Page 23: Preface

    Preface This guide describes how to install and use the IBM TS2230 Tape Drive in the following chapters: Chapter 1, “Introduction,” on page 1-1 describes the product, discusses supported servers, operating systems, and device drivers, and lists hardware specifications. Chapter 2, “Installing the drive,” on page 2-1 gives unpacking, set up, and configuration information.
  • Page 24 (APIs) for each of the various supported operating-system environments. You can obtain this reference at the web site http://www.ibm.com/support/fixcentral. v IBM Translated Safety Notices, 96P0851, provides translation of danger and caution notices. xxii TS2230 Tape Drive Setup, Operator and Service manual...

  • Page 25: Chapter 1. Introduction

    Chapter 1. Introduction The IBM TS2230 Tape Drive is a high-performance, high-capacity data-storage device that is designed to backup and restore open systems applications. It is the third generation in the Ultrium series of products, and is available with a Serial Attached SCSI interface (SAS).

  • Page 26: Front Panel Of The Drive

    Front panel of the drive Figure 1-2. Front panel element descriptions Cartridge unload button Single Character Display (SCD) Ready light (green) SCD dot Fault light (amber) Drive power button Rear panel of the drive Figure 1-3. Drive rear panel element descriptions Power receptacle Fan vent SAS connectors...

  • Page 27: Drive Performance

    Ultrium 3 drives. In addition to using the IBM LTO Ultrium Data Cartridge with up to 400 GB capacity, the drive also offers read/write capability for certified LTO Ultrium tape cartridges.

  • Page 28: Channel Calibration

    Table 1-2. Performance Parameters Ultrium Generation Media Generation 3 Media Generation 2 Media Generation 1 Media Speed matching data 80.0 35.0 20.0 rates (MB/sec) 76.1 33.7 19.2 72.3 32.3 18.5 68.4 31.0 17.7 64.6 29.6 16.9 60.7 28.3 16.2 56.8 26.9 15.4 53.0...

  • Page 29: Sas Interface

    Device drivers enable the drive to interact with a variety of servers. To properly install an IBM device driver (if required), refer to the IBM Tape Device Drivers Installation and User's Guide. For applications that use other device drivers, see the application's documentation to determine which drivers to use.

  • Page 30: Power Specifications

    Specification Measurement Weight (without a cartridge) 4.3 kg (9.4 lbs.) Power specifications Power Measurements Drive AC line current 100 to 240 Vac Line frequency 50 to 60 Hz, auto-ranging Line current at 100 Vac 0.48 A Line current at 240 Vac 0.20 A Other specifications Specification...

  • Page 31: Chapter 2. Installing The Drive

    Unpack the drive and store the packaging for future moves or shipping. Attention: If you return the unit for service, ship it in its original or equivalent packing material, or the warranty may be invalidated. © Copyright IBM Corp. 2010...

  • Page 32: Verify The Shipment

    Optional Rack Mount Kit v The IBM System Storage TS2230 Tape Drive Quick Reference (GC27-2276-01) v The IBM System Storage TS2230 Tape Drive Setup, Operator and Service Guide GC27-3903-00 (this guide) v Documentation CD (includes library documentation, translated safety information, and translated warranty information v SAS cables are not part of the ship group.

  • Page 33: Inspect The Power Cord And Outlet

    2. With the sides and back of the shelf facing up, carefully lift the shelf into the rack between the front and back rack rails with the shelf flanges behind the front rack rails. 3. Align the holes in the shelf flange exactly with the holes in the front rack rails. 4.

  • Page 34: Position The Tape Drive

    For a list of supported adapters and required interposers, visit the web at http://www.ibm.com/storage/lto. Connect the SAS Bus Cable The requirements for SAS bus connections are different than for the SCSI bus. Each tape drive is required to have a dedicated bus to the initiator, referred to as point-to-point connection.

  • Page 35: Connect Power

    Figure 2-2. Example of connecting one SAS device to the server Tape drive SAS host adapter card SAS connector Server SAS cable Figure 2-3. Example of connecting the SAS device to two servers Tape drive SAS host adapter card SAS connectors Servers SAS cables 4.

  • Page 36: Install Device Drivers

    For instructions about updating firmware from a server that uses an IBM tape device driver, refer to the IBM Tape Device Drivers Installation and User's Guide. To update firmware from a server that uses a non-IBM tape device driver, refer to the documentation for that device driver.
  • Page 37 The tool scans the host bus and will find and display for selection all IBM LTO devices. The tool will not display and allow for selection any non-IBM device.

  • Page 38: Register For Support Notification

    Updating the firmware using the Ethernet Port Note: The drive uses a limited version of FTP protocol to communicate on the ethernet interface. It is recommended to use a simple, command line FTP session, such as the DOS command prompt, when communicating with the drive.

  • Page 39: Chapter 3. Operating The Drive

    ). To copy the dump, see “Function Code 5: Copy Drive Dump” on page 3-12. The SCD Dot is on solid if the dump is in RAM memory. The SCD Dot flashes if the dump is in FLASH memory. © Copyright IBM Corp. 2010...

  • Page 40: Status Lights

    The SCD Dot turns off when you obtain a dump (by using ITDT or a SCSI command) or update the drive firmware. Note: If the drive dump is stored in RAM memory (SCD Dot on solid), the dump will be lost when you turn OFF the power or reset the drive. Status Lights The status lights ( 2 , 3 in “Front panel of the drive”...
  • Page 41 Table 3-1. Meaning of Status Lights and Single-character Display (SCD) (continued) If the green and the amber and the SCD and the SCD Dot Ready Status Fault Status Meaning is... is... Light is... Light is... On/Off On/Off Displaying On/Off During power on, or a drive reset, the drive random front panel will display drive progress as segments/...

  • Page 42: Unload Button

    Unload Button The Unload Button ( 1 in “Front panel of the drive” on page 1-2) performs the following functions: Table 3-2. Functions that the Unload Button performs Unload Button Function How to Initiate the Function Rewind the tape into the Press the Unload Button once.

  • Page 43: Inserting A Tape Cartridge

    Inserting a Tape Cartridge To insert a tape cartridge: 1. Ensure that the drive is powered-on. 2. Ensure that the write-protect switch on the tape cartridge is properly set (see “Write-Protect Switch” on page 4-2). 3. Grasp the cartridge so that the write-protect switch faces you (see 1 in Figure 3-1).

  • Page 44: Mid-Tape Recovery

    Attention: When cleaning the drive head, use the IBM LTO Ultrium Cleaning Cartridge (see “Media Supplies” on page C-4). You may use another LTO cleaning cartridge, but it may not meet the standards of reliability established by IBM. Clean the drive head whenever displays on the Single-character Display and the Fault light is flashing once per second.

  • Page 45: Diagnostic And Maintenance Functions

    Attention: Maintenance functions cannot be performed concurrently with read or write operations. While in maintenance mode, the tape drive does not accept host interface commands from the server. Table 3-3 describes each diagnostic and maintenance function that the drive can perform, gives the function code which appears on the Single-character Display (SCD), and directs you to the instructions for performing the function.

  • Page 46: Entering Maintenance Mode

    Table 3-3. Diagnostic and maintenance functions (continued) Function Diagnostic or Maintenance Function Instructions Location Code Insert Cartridge into Tape Drive: This function cannot “Function Code C: Insert Cartridge into be selected by itself, but is a part of other maintenance Tape Drive”...

  • Page 47: Function Code 0: Maintenance Mode

    then release the button to take the drive out of maintenance mode. If no error is detected, temporarily appears in the SCD, then goes blank. The drive then exits maintenance mode and the Ready light will turn On. 2. If an error is detected, the SCD shows an error code but still exits maintenance mode.

  • Page 48: Function Code 2: Update Drive Firmware From Fmr Tape

    Appendix A, “Error Codes and Messages,” on page A-1. Push the Unload Button to eject the cartridge. The drive exits Maintenance Mode after the cartridge is removed. Contact IBM Technical Support for problem determination or machine replacement.

  • Page 49: Function Code 3: Create Fmr Tape

    Function Code 3: Create FMR Tape Function Code copies the drive's field microcode replacement (FMR) data to a scratch data cartridge. The resulting FMR tape can only be used to update the firmware on other LTO Gen 3 tape drives with the same host interface (SAS, or Fibre Channel).

  • Page 50: Function Code 5: Copy Drive Dump

    goes blank, and the drive exits Maintenance Mode. To access the contents of the dump, see “Function Code 5: Copy Drive Dump.” Note: You can also force a drive dump when the tape drive is in normal operating mode. Simply press and hold the Unload Button for ten seconds.

  • Page 51: Function Code 6: Run Host Interface Wrap Test

    Maintenance Mode. If you selected the SCD will change to a flashing indicating that a data cartridge is to be inserted. 5. Insert a scratch (blank) data cartridge within 60 seconds, or the drive will exit Maintenance Mode. Ensure the scratch cartridge is not write protected (or the tape drive exits maintenance mode).

  • Page 52: Function Code 7: Run Rs-422 Wrap Test

    5. Press and hold the Unload Button for three or more seconds, then release it to select one of the above functions. The drive automatically starts the test. If you cycle past the desired code, press the Unload Button once per second until the code reappears.

  • Page 53: Function Code 8: Unmake Fmr Tape

    “Error Codes and Messages,” on page A-1. To clear the error either turn the power off and then on again, or reboot the drive by pressing and holding the Unload Button for 10 seconds. Function Code 8: Unmake FMR Tape Function Code erases the field microcode replacement (FMR) data and rewrites the cartridge memory on the tape.

  • Page 54: Function Code A: Clear Error Code Log

    5. After viewing all error codes, exit this function by pressing the Unload Button again. The SCD will display and exit Maintenance Mode. Function Code A: Clear Error Code Log Function Code erases the contents of the error code log. 1.

  • Page 55: Function Code F: Write Performance Test

    2. Press the Unload Button once per second until appears in the SCD. (If you cycle past the desired code, press the Unload Button once per second until the code reappears.) 3. Press and hold the Unload Button for three or more seconds, then release it to select the function.

  • Page 56: Function Code H: Test Head

    3. Press and hold the Unload Button for three or more seconds, then release it to select the function. The SCD changes to a flashing 4. Insert a scratch (blank) data cartridge. The SCD changes to a flashing the tape drive runs the tests. If no error is detected, the diagnostic will loop and begin again.

  • Page 57: Function Code J: Fast Read/Write Test

    2. Press the Unload Button once per second until appears in the SCD. (If you cycle past the desired code, press the Unload Button once per second until the code reappears.) 3. Press and hold the Unload Button for three or more seconds, then release it to select the function.

  • Page 58: Function Code L: Load/Unload Test

    1. Place the drive in Maintenance Mode. For instructions, see “Entering Maintenance Mode” on page 3-8. 2. Press the Unload Button once per second until appears in the SCD. (If you cycle past the desired code, press the Unload Button once per second until the code reappears.) 3.

  • Page 59: Function Code P: Post Error Reporting Enabled

    If no error is detected, the diagnostic will loop and begin again. To stop the loop, press the Unload Button for one second and release. When the diagnostic ends, temporarily appears in the SCD, and the tape drive exits Maintenance Mode. v If an error is detected, the Fault light flashes and the drive posts an error code to the SCD.
  • Page 60 3. Exit Maintenance Mode if you do not want to change the current setting for Post Error Reporting. For instructions, see “Exiting Maintenance Mode” on page 3-8. 4. To disable Post Error Reporting, Press and hold the Unload Button for three seconds while appears in the SCD.

  • Page 61: Chapter 4. Using Ultrium Media

    IBM LTO Ultrium tape cartridges. You may use other LTO-certified data cartridges, but they may not meet the standards of reliability that are established by IBM. The IBM LTO Ultrium Data Cartridge can not be used in other IBM non-LTO Ultrium tape products.

  • Page 62: Types Of Cartridges

    Cartridge Memory Chip (LTO-CM) All generations of the IBM LTO Ultrium Data Cartridges include a Linear Tape-Open Cartridge Memory (LTO-CM) chip ( 1 in Figure 4-1 on page 4-1), that...

  • Page 63: Worm (Write Once, Read Many) Cartridge

    To control the capacity of the cartridge (for example, to obtain a faster seek time) issue the SCSI command SET CAPACITY. For information about this command, refer to the IBM System Storage Ultrium Tape Drive SCSI Reference. WORM (Write Once, Read Many) Cartridge Certain records retention and data security applications require a Write Once, Read Many (WORM) method for storing data on tape.

  • Page 64: Cleaning Cartridge

    WORM tape cartridges (see “Media Supplies” on page C-4). Cleaning Cartridge A specially labeled IBM LTO Ultrium Cleaning Cartridge is used to clean the drive head. The drive itself determines when a head needs to be cleaned. To clean the head, insert the cleaning cartridge into the tape drive.

  • Page 65: Bar Code Labels

    Tape cartridges can be ordered with the labels included or with custom labels. To order tape cartridges and bar code labels, see “Media Supplies” on page C-4. The bar code for usage in IBM tape libraries must meet predefined specifications. They include (but are not limited to):...

  • Page 66: Sample Bar Code Label On The Lto Ultrium

    Guidelines for Using Bar Code Labels Apply the following guidelines whenever using bar code labels: v Use only IBM-approved bar code labels on cartridges to be used in an IBM tape library. v Do not reuse a label or reapply a used label over an existing label.

  • Page 67: Handling Cartridges

    Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape. To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM LTO Ultrium Tape Drives, use the following guidelines. Provide Training v Post procedures that describe proper media handling in places where people gather.

  • Page 68: Handle The Cartridge Carefully

    Figure 4-4. Checking for gaps in the seams of a cartridge v Check that the leader pin is properly seated (see 2 in Figure D-2 on page D-2). v If you suspect that the cartridge has been mishandled but it appears usable, copy any data onto a good cartridge immediately for possible data recovery.

  • Page 69: Tape Cartridges In A Turtlecase

    Figure 4-5. Tape cartridges in a Turtlecase v Never ship a cartridge in a commercial shipping envelope. Always place it in a box or package. v If you ship the cartridge in a cardboard box or a box of a sturdy material, ensure the following: –...

  • Page 70: Environmental And Shipping Specifications For Tape Cartridges

    Environmental and Shipping Specifications for Tape Cartridges Before you use a tape cartridge, acclimate it to the operating environment to prevent condensation in the drive (the time will vary, depending on the environmental extremes to which the cartridge was exposed). The best storage container for the cartridges (until they are opened) is the original shipping container.

  • Page 71: Chapter 5. Troubleshooting

    If you encounter problems when running the drive, refer to the flowchart in Figure 5-1. For explanations of codes on the Single-character Display (SCD), see “Single-character Display (SCD)” on page 3-1. Please review the“Pre-Call Checklist” on page 5-4 before calling IBM Technical Support. Start 1. Try another electrical outlet.

  • Page 72: Procedure 2: Inspecting A Cartridge For Damage

    For instructions about updating firmware from a server that uses an IBM tape device driver, refer to the IBM Tape Device Drivers Installation and User's Guide. To update firmware from a server that uses a non-IBM tape device driver, refer to the documentation for that device driver.

  • Page 73: Procedure 3: Checking Sas Host Connections

    2. If your cartridge does not eject properly, contact your service representative. (IBM service personnel should go to Appendix E, “Information for Trained Service Personnel,” on page E-1.) Procedure 3: Checking SAS Host Connections Check the host connections for your drive by following the steps below.

  • Page 74: Resolving Problems Reported By The Server

    If you have questions or problems, go through this checklist before contacting IBM Technical Support. Ensure that the total SAS cable length does not exceed 5.5m (18 ft). Perform the following steps before you place a call to IBM Technical Support. Where instructions refer you to the web, visit http://www.ibm.com/storage/lto.

  • Page 75: Replacing The Tape Drive

    3. Verify that your device drivers are at the most recent level: v For IBM device drivers, visit the web. v For the device drivers of independent software vendors (ISVs), visit the appropriate third-party web site.

  • Page 76: Rid Tag On Rear Panel

    PART NUMBER 19P5941 ATTENTION: 1. A Repair ID tag maintains the original serial number record of the machine and allows IBM to entitle the machine for future maintenance or warranty service. Mail in exchange requires the completion and securing a Repair ID tag (part number 19P5941) to the replacement unit.

  • Page 77: Appendix A. Error Codes And Messages

    4. If the proper voltages are being applied, power off/on the tape drive to see if the problem repeats. 5. Replace the tape drive if the problem persists. The error code clears when you place the tape drive in maintenance mode. © Copyright IBM Corp. 2010...

  • Page 78: Error Codes On The Single-Character Display

    2. Power the tape drive off and on, then retry the operation that produced the error. 3. If the problem persists, download new firmware and retry the operation. 4. If the problem persists, send the drive dump that you collected in step 1 to your IBM Support Center.
  • Page 79 Table A-1. Error codes on the Single-character Display (continued) Error Code Cause and Action For Problems with Writing Data: If the problem occurred while the tape drive was writing data to the tape, retry the operation with a different cartridge: v If the operation succeeds, the original cartridge was defective.
  • Page 80 Table A-1. Error codes on the Single-character Display (continued) Error Code Cause and Action Media error. The tape drive determined an error occurred because of a faulty tape cartridge or an invalid tape cartridge. Ensure the tape cartridge is the correct media type: v Drive will not accept an unsupported cartridge.
  • Page 81 Table A-1. Error codes on the Single-character Display (continued) Error Code Cause and Action Degraded operation. The tape drive determined that a problem occurred which degraded the operation of the tape drive, but it did not restrict continued use. If the problem persists, determine whether the problem is with the drive or the media.
  • Page 82 Table A-1. Error codes on the Single-character Display (continued) Error Code Cause and Action Write operation to a write protected cartridge has been attempted (this includes any attempt to overwrite a WORM protected tape). Ensure the tape cartridge is the correct media type. If the tape cartridge is the correct media type, check the write-protect switch on the cartridge.

  • Page 83: Appendix B. Tapealert Flags

    The server reads the flags from Log Sense Page 0x2E. Refer to the IBM LTO Ultrium Tape Drive SCSI Reference for the list of TapeAlert flags that are supported by this tape drive.
  • Page 84 TS2230 Tape Drive Setup, Operator and Service manual...

  • Page 85: Appendix C. Ordering Optional Features, Replacement Parts, Power Cords, And Media

    Underwriter's Laboratories (UL), are certified by the Canadian Standards Association (CSA), and comply with the plug standards of the National Electrical Manufacturers Association (NEMA). For other worldwide geographies, plug standards are listed in the table below. © Copyright IBM Corp. 2010...
  • Page 86 Table C-3. Power Cords Description, Feature Plug Standard Country or Region Index Number in Code (FC), and Part Reference Figure C-1 on page C-4 Number (PN) US/Canada NEMA 5-15P Aruba, Bahamas, Barbados, Bermuda, Bolivia, Brazil, Canada, Cayman Islands, Colombia, Costa Rica, Curacao, Dominican v 2.8 m, 125V Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, v FC 9800...
  • Page 87 Table C-3. Power Cords (continued) Description, Feature Plug Standard Country or Region Index Number in Code (FC), and Part Reference Figure C-1 on page C-4 Number (PN) Italy CEI 23- 16 Chile, Ethiopia, Italy, Libya, Somalia v 2.8 m, 250V v FC 9830 v PN 39M5165 Israel...

  • Page 88: Types Of Receptacles

    Table C-3 on page C-2. Figure C-1. Types of Receptacles Media Supplies To find the closest IBM-authorized distributor, visit the web at http://www.ibm.com/storage/media or call 1-888-IBM-MEDIA. Table C-4. Media supplies Order by Machine Type / Model...
  • Page 89 The LTO Ultrium 3 Tape Drives do not require cartridge bar code labels. However, if you use your data cartridges or cleaning cartridges in an IBM tape library product, you may need cartridge bar code labels if your tape library product requires them.

  • Page 90: Authorized Suppliers Of Custom Bar Code

    You can order bar code labels directly from the authorized label suppliers listed in the table below. Table C-5. Authorized suppliers of custom bar code labels In America In Europe and Asia Tri-Optic EDP Europe, Ltd. Broomfield, CO U. K. U.

  • Page 91: Appendix D. Repairing A Cartridge

    If the leader pin in your cartridge becomes dislodged from its pin-retaining spring clips or detaches from the tape, you must use the IBM Leader Pin Reattachment Kit (part number 08L9129) to reposition or reattach it. (Do not reattach the pin if you must remove more than seven meters (23 feet) of leader tape.) The sections...

  • Page 92: Leader Pin In The Incorrect And Correct

    Figure D-1. Leader pin in the incorrect and correct positions. The cartridge door is open and the leader pin is visible inside the cartridge. To reposition the leader pin, refer to Figure D-2 and perform the steps below. 1. Slide open the cartridge door ( 1 ) and locate the leader pin ( 2 ) Note: If necessary, shake the cartridge gently to roll the pin toward the door.

  • Page 93: Reattaching A Leader Pin

    To rewind the tape, refer to Figure D-3 and perform the steps below. 1. Insert the cartridge manual rewind tool ( 1 ) into the cartridge's hub ( 2 ) and turn it clockwise until the tape becomes taut. 2. Remove the rewind tool by pulling it away from the cartridge. 3.

  • Page 94: Attaching The Leader Pin Attach Tool To The Cartridge

    Pin supplies ( 3 ). Leader pins and C-clips. Attention: v Use only the IBM Leader Pin Reattachment Kit to reattach the leader pin to the tape. Other methods of reattaching the pin will damage the tape, the drive, or both.
  • Page 95 until you see the end of the tape inside the cartridge. Then, slowly turn the rewind tool counterclockwise to bring the tape edge toward the cartridge door ( 3 ). 2. Continue to turn the rewind tool counterclockwise until approximately 13 cm (5 in.) of tape hangs from the cartridge door.
  • Page 96 2. Place a new C-clip into the retention groove ( 2 ) on the leader pin attachment tool and make sure that the clip's open side faces up. 3. Place the leader pin that was removed earlier into the cavity ( 3 ) of the leader pin attach tool.

  • Page 97: Attaching The Leader Pin To The Tape

    Figure D-8. Attaching the leader pin to the tape Appendix D. Repairing a Cartridge...
  • Page 98 TS2230 Tape Drive Setup, Operator and Service manual...

  • Page 99: Appendix E. Information For Trained Service Personnel

    Appendix E. Information for Trained Service Personnel Attention It is strongly recommended that the drive and stuck tape be returned to IBM for removal and recovery. v These procedures must be performed only by a trained IBM service provider. SSRs should claim their time against service code 33 ECA 013 when performing this procedure.

  • Page 100: Removing The Screws That Secure The Cover

    Figure E-1. Removing the screws that secure the cover and internal drive 5. Return the unit to its upright position. 6. Gently push on the drive's rear panel to remove the chassis from the cover (see Figure E-2 on page E-3). TS2230 Tape Drive Setup, Operator and Service manual...

  • Page 101: Removing Cables From The Internal Drive

    Step 2. Remove the Internal Drive Figure E-2. Removing cables from the internal drive 1. Unplug the SAS interface cable and the ethernet interface cable ( 1 and 2 in Figure E-2) from the drive. Disconnecting the internal SAS interface cable disconnects both the SAS interface and electrical power from the drive.

  • Page 102: Manually Removing A Tape Cartridge

    Attention v The best solution for recovering data on a damaged cartridge is to send it to IBM for professional data recovery. v Before using this procedure, you must have exhausted all other means of removing the tape cartridge from the drive. Use this procedure only if you cannot remove the tape cartridge by using any other means.

  • Page 103: Before You Begin

    v The following removal procedures can destroy customer data! Use extreme care when handling or removing the customer’s tape cartridges to minimize tape damage and lost data. v DO NOT TOUCH the magnetic tape or tape path. Both are extremely sensitive to the oil and salt from your skin.

  • Page 104: Tape Spooled Off Supply Reel

    3. Ground yourself to the drive by using the ESD Kit. 4. Remove the cover of the drive by performing the following steps: a. To remove the drive bezel, pull the right side of the bezel from the front of the drive, then pull the left side of the bezel out of the frame of the drive.

  • Page 105: Rewinding Tape Into Cartridge

    4. Moisten a cotton swab with water and wet approximately 13 mm (0.5 in.) of the tape end and feed it onto the supply reel (inside the cartridge). 5. Turn the supply reel ( 4 in Figure E-6) clockwise, allowing the moistened tape to adhere to the hub as it winds around the supply reel (inside the cartridge).

  • Page 106: Tape Pulled From Or Broken Near Leader Pin

    Tape Pulled from or Broken near Leader Pin Figure E-7. Drive with cover removed to reveal gear train. Threader Threader Loader motor intermediate mechanism worm gear gear gear 1. Pull out tape from the takeup reel. Note: If there is more than approximately 0.6 m (2 ft.) of tape on the takeup reel, go to “Tape Broken in Mid-tape”...

  • Page 107: Tape Broken In Mid-Tape

    out of the cartridge. Figure E-8. Leader Block Assembly (LBA) Loader motor worm gear Leader block assembly (LBA) 8. Rotate the loader motor worm gear ( 3 in Figure E-7 on page E-8) counterclockwise as viewed from the front of the drive until it stops. 9.

  • Page 108: Tape Tangled Along Tape Path

    Figure E-9. Rewinding tape into cartridge Loader motor worm gear Takeup reel motor Outer guide rail Supply reel motor WARNING: DO NOT TOUCH 7. Reassemble the drive by reversing the procedure in Step 4 in “Beginning Procedure” on page E-5. 8.

  • Page 109: No Apparent Failure Or Damage To Tape

    Figure E-10. Rewinding tape into cartridge Loader motor worm gear Takeup reel motor Outer guide rail Supply reel motor WARNING: DO NOT TOUCH 3. Turn the supply reel ( 4 in Figure E-10) clockwise. 4. Continue spooling into the cartridge until the tape is taut and remains within the flanges of the tape guiding rollers.

  • Page 110: Rewinding Tape Into Cartridge

    Figure E-11. Rewinding tape into cartridge Loader motor worm gear Takeup reel motor Outer guide rail Supply reel motor WARNING: DO NOT TOUCH 2. Begin spooling the tape back into the cartridge by turning the supply reel motor ( 4 in Figure E-11) clockwise. 3.

  • Page 111: Cartridge

    Figure E-12. Drive with cover removed to reveal gear train. Threader Threader Loader motor intermediate mechanism worm gear gear gear 5. As the leader pin is secured in the cartridge, you should hear the leader pin retention spring clips click into place. If you do not hear the click, continue rolling until the threader intermediate gear ( 1 in Figure E-12) stops.
  • Page 112 9. Remove the cartridge from the cartridge loader tray. 10. Reassemble the drive by reversing the procedure in Step 4 in “Beginning Procedure” on page E-5. 11. Reassemble the drive chassis by reversing the steps in “Removing a Drive from an Enclosure” on page E-1. 12.

  • Page 113: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product and use of those Web sites is at your own risk.

  • Page 114: Trademarks

    IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first occurrence in this information with a trademark symbol ((R) or (TM)), these symbols indicate U.S.

  • Page 115: Electronic Emission Notices

    Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors, or by unauthorized changes or modifications to this equipment.

  • Page 116: European Union Electromagnetic Compatibility Directive

    Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.

  • Page 117: People's Republic Of China Class A Electronic Emission Statement

    Tel: 914-499-1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland Technical Regulations, Department M456 IBM-Allee 1, 71137 Ehningen, Germany Tel: +49 7032 15-2937 e-mail: tjahn@de.ibm.com Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse...

  • Page 118: Taiwan Contact Information

    Taiwan contact information This topic contains the product service contact information for Taiwan. IBM Taiwan Product Service Contact Information: IBM Taiwan Corporation 3F, No 7, Song Ren Rd., Taipei Taiwan Tel: 0800-016-888 Japan VCCI Council Class A statement Japan Electronics and Information Technology Industries...

  • Page 119: Russia Electromagnetic Interference (Emi) Class A Statement

    Russia Electromagnetic Interference (EMI) Class A Statement Notices...
  • Page 120 TS2230 Tape Drive Setup, Operator and Service manual...

  • Page 121: Glossary

    A circuit board that adds function to a computer. Adjustment. Advanced Interactive Executive. IBM’s implementation of the UNIX operating system. The RS/6000 system, among others, uses AIX as it's operating system. alphanumeric Pertaining to a character set that contains letters, numerals, and usually other characters, such as punctuation marks.
  • Page 122 assignment The naming of a specific device to perform a function. asynchronous Pertaining to two or more processes that do not depend upon the occurrence of specific events such as common timing signals. attention (notice) A word for calling attention to the possibility of danger to a program, device, or system, or to data.
  • Page 123 cartridge manual rewind tool A device that can be fitted into the reel of a cartridge and used to rewind tape into or out of the cartridge. cartridge storage slot Individual slot located within a magazine that is used to house tape cartridges.
  • Page 124 data Any representations such as characters or analog quantities to which meaning is or might be assigned. data buffer The storage buffer in the control unit. This buffer is used to increase the data transfer rate between the control unit and the channel. data cartridge A tape cartridge dedicated to storing data.
  • Page 125 drive, magnetic tape A mechanism for moving magnetic tape and controlling its movement. Drive. Data security erase. Digital signal processor. EBCDIC Extended binary-coded decimal interchange code. Edge connector. Engineering change. Error correction code. EEPROM Electrically erasable programmable read-only memory. Electronics Industries Association. EIA unit A unit of measure, established by the Electronic Industries Association, equal to 44.45 millimeters (1.75 inches).
  • Page 126 field replaceable unit (FRU) An assembly that is replaced in its entirety when any one of its components fails. file A named set of records stored or processed as a unit. Also referred to as a dataset. file protection The processes and procedures established in an information system that are designed to inhibit unauthorized access to, contamination of, or deletion of a file.
  • Page 127 IBM Ultrium Tape Drive Located within the library, a data-storage device that controls the movement of the magnetic tape in an IBM LTO Ultrium Tape Cartridge. The drive houses the mechanism (drive head) that reads and writes data to the tape.
  • Page 128 Light-emitting diode. Linear Tape-Open (LTO) A type of tape storage technology developed by the IBM Corporation, Hewlett-Packard, and Certance. LTO technology is an “open format” technology, which means that its users will have multiple sources of product and media. The “open” nature of LTO technology enables compatibility between different vendors' offerings by ensuring that vendors comply with verification standards.
  • Page 129 Pertaining to the bar code on the bar code label of the IBM Ultrium Tape Cartridge, a 2-character code, L1, that represents information about the cartridge. L identifies the cartridge as one that can be read by devices which incorporate LTO technology;...
  • Page 130 modifier That which changes the meaning. mount a device To assign an I/O device with a request to the operator. Microprocessor. Millisecond. Message. multipath Pertaining to using more than one path. Not applicable. node In a network, a point at which one or more functional units connect channels or data circuits.
  • Page 131 Portable Document Format. Parity error. Product engineer. pick Pertaining to the library, to remove, by means of a robotic device, a tape cartridge from a storage slot or drive. picker A robotic mechanism located inside the library that moves cartridges between the cartridge storage slots and the drive.
  • Page 132 robot Picker. robotics Picker assembly. Request for price quotation. Read/write. Seconds of time. Service Action Code. Code developed to indicate possible FRU or FRU's to replace to repair the hardware. Serial attached SCSI interface. scratch cartridge A data cartridge that contains no useful data, but can be written to with new data.

  • Page 133: Tape Cartridge

    v Ultra160 SCSI: Uses a 16-bit bus and supports data rates of 80 or 160 MBps. Sense. special feature A feature that can be ordered to enhance the capability, storage capacity, or performance of a product, but is not essential for its basic work. Service representative, see also CE.
  • Page 134 utilities Utility programs. utility programs A computer program in general support of the processes of a computer; for instance, a diagnostic program. Under voltage. VOLSER Volume serial number. volume A certain portion of data, together with its data carrier, that can be handled conveniently as a unit.
  • Page 135 3-12 packaging properly 4-8 update firmware 3-10 disabling post error reporting 3-21 shipping specifications 4-10 front panel features 1-2 display error code log 3-15 training 4-7 enabling post error reporting 3-21 Media 4-1 © Copyright IBM Corp. 2010...
  • Page 136 Media (continued) SAS Host Adapter Card Write-Protect Switch Capacity scaling 1-4 installation 2-4 setting 4-2 inserting 3-5 SAS Host connections mid-tape recovery 3-6 checking 5-3 removing 3-5 Server connection resolving problems 5-4 configuring 2-6 Message codes A-1 Servers supported 1-5 My Support iii servers, supported 1-5 Service procedures E-1...
  • Page 137 IBM business partner, or your authorized remarketer. When you send comments to IBM, you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you. IBM or any other organizations will only use the personal information that you supply to contact you about the issues that you state on this form.
  • Page 138 Readers’ Comments — We'd Like to Hear from You Cut or Fold Along Line GC27-3903-00 Fold and Tape Please do not staple Fold and Tape _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ NO POSTAGE NECESSARY IF MAILED IN THE...
  • Page 140 Part Number: 46C2369 Printed in USA GC27-3903-00...

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