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Canon LX-D5500 User Manual

Canon LX-D5500 User Manual

Color label printer
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LX-D5500
COLOR LABEL PRINTER
User's Guide
CANON FINETECH NISCA INC. 2018
4Y1-8614-020

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Summary of Contents for Canon LX-D5500

  • Page 1 LX-D5500 COLOR LABEL PRINTER User's Guide CANON FINETECH NISCA INC. 2018 4Y1-8614-020...
  • Page 2: Table Of Contents

    Table of Contents Before You Begin 2. How to Print Conventions ・・・・・・・・・・・・・・・・・・・・・ Making Prints ・・・・・・・・・・・・・・・・・・・・ Sample Screens ・・・・・・・・・・・・・・・・・・・ Canceling Printing ・・・・・・・・・・・・・・・・ Trademarks ・・・・・・・・・・・・・・・・・・・・・ Canceling Print Jobs from the Abbreviations ・・・・・・・・・・・・・・・・・・・・ Status Monitor ・・・・・・・・・・・・・・・・・・ Important Notices ・・・・・・・・・・・・・・・・・ How to Pause Printing ・・・・・・・・・・・・・...
  • Page 3 Table of Contents Selecting a Half-tone Starting the Status Monitor ・・・・・・・・・・・・・・ ・・・・・・・・・・ Selecting a Color Correction How to Start and Display the Status ・・・・・・・・・・ Monitor ・・・・・・・・・・・・・・・・・・・・・・・ Printing in Black and White ・・・・・・・・・・・ Adjusting the Color Balance ・・・・・・・・・・ Using the Status Monitor ・・・・・・・・・・...
  • Page 4 Table of Contents Power Does not Turn On About Network Utility ・・・・・・・・・・・ ・・・・・・・・・・・・ Printing Does not Start/Complete Starting the Network Utility ・・・・・・ ・・・・・・・・・・ Slow to Print Configuring the Network ・・・・・・・・・・・・・・・・・・・・ ・・・・・・・・・・・ Printing Does Not Stop/Data is Not Sent/ Configuring Network Using the Network Settings are Not Sent from Utility Utility ・・・・・・...
  • Page 5: Before You Begin

    Sample Screens The sample LX-D5500 printer driver screens displayed in this manual were created with Windows 10. Trademarks • Canon and the Canon logo are registered trademarks of Canon Inc.
  • Page 6: Abbreviations

    Reproduction of such items may be subject to criminal prosecution. • Please note that intellectual property protected by copyright may not be reproduced without the express permission of the copyright holder except for personal or household use under limited circumstances. Product Name ■ LX-D5500...
  • Page 7 Before You Begin FCC (Federal Communications Commission) ■ This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 8: Basic Operation

    Chapter 1 Basic Operation This chapter describes basic things to remember before using this product. Printer Part Names and Functions .......................5 Connecting the Printer and Computer ..................11 Turning the Printer On/Off ........................14 Loading Paper ............................... 16...
  • Page 9: Printer Part Names And Functions

    Printer Part Names and Functions Front/Right Side View Upper unit Roll cover handle [ ] [ ] Open this unit when setting paper, Use this handle to open the roll cover. removing paper jammed in the paper feed path, or cleaning inside of the machine.
  • Page 10: Left Side View

    Chapter 1 Basic Operation Left Side View Rear feeder slot RS232C port [ ] [ ] This slot is used to feed fanfold paper. This is an extended interface for connecting an external unit. Rating plate USB port P.12 [ ]...
  • Page 11: Inside The Printer

    Printer Part Names and Functions Inside the Printer Transport guide (Left) Paper guide [ ] [ ] This is a fixed guide for transporting paper This guide prevents paper from floating. straight. Upper unit open lever Maintenance cartridge [ ] [...
  • Page 12: Operation Panel

    Chapter 1 Basic Operation Operation Panel Power key/lamp P.14 BACK FEED key [ ] (→ ) [ ] Press this key to turn on/off the printer. Pressing this key feeds paper one page This lamp lights up or blinks depending backward.
  • Page 13 Printer Part Names and Functions Maintenance cartridge warning lamp Status lamp [ ] [ ] P.161 (→ ) This lamp lights up or blinks when there This lamp lights up or blinks. remains a small or no maintenance Printing from the computer is cartridge space to collect ink.
  • Page 14: Online And Sleep Mode

    Chapter 1 Basic Operation Online and Sleep Mode Online mode: This mode can print data from the computer. The power lamp and status lamp stays lit. Sleep mode: The printer is in power-saving mode. The printer automatically switches to sleep mode to save power when a certain amount of time elapses without receiving a print job or operating printer controls.
  • Page 15: Connecting The Printer And Computer

    Connecting the Printer and Computer This section explains how to connect the printer to the computer. The printer is compatible with Hi- Speed USB and LAN. Important • The USB cable is hot-swappable. However, it should be noted that the USB cable should not be connected or disconnected in the following cases: –...
  • Page 16: Connecting With Usb Cable

    Chapter 1 Basic Operation Connecting with USB Cable Connect the USB cable to the printer and then to the computer. Note • The printer driver must be installed prior to connecting the USB cable. • For instructions on how to install the printer driver, refer to the Getting Started Guide.
  • Page 17: Connecting With Lan Cable

    Connecting the Printer and Computer Connecting with LAN Cable Connect the printer to the network (LAN) using a LAN cable. Note • Use a Category 5e or better twisted pair Ethernet cable. • Connection to a corporate LAN must be made by a network administrator. •...
  • Page 18: Turning The Printer On/Off

    Turning the Printer On/Off This section explains how to turn the printer on and off. Turning the Printer On Make sure that the power cable is connected properly, then turn the printer on. Press the Power key. Printhead cleaning is performed, the printer becomes ready for printing. The status lamp stays lit when the printer is in the online mode.
  • Page 19: Turning The Printer Off

    Turning the Printer On/Off Turning the Printer Off Make sure the printer is not operating. Press the Power key for at least 1 second. When the power lamp stops blinking, the printer is turned off. Note • When a given length of time elapses after switching to sleep mode, the printer is P.99 automatically turned off.
  • Page 20: Loading Paper

    Loading Paper Using Roll Paper Loosen the fi xing screw of holder stopper, and then remove the holder stopper. Holder stopper With the edge of the roll paper as shown below, insert the roll holder. Insert it firmly until the roll touches the flange of the roll holder, leaving no gap.
  • Page 21 Loading Paper Insert the holder stopper in the roll holder, and then tighten the fi xing screw while lightly pressing it aganist the paper. Check that the printer is powered on. If the printer is turned off, press the power key to turn the printer on. Open the roll cover.
  • Page 22 Chapter 1 Basic Operation Push the lever of the paper guide to open it. Open the transport guide (right), and slide it as shown until it stops.
  • Page 23 Loading Paper Mount the roll holder in the printer. Set paper. Insert paper along the left guide under the transport guide (left) until it stops at the roller in the feeder slot. Paper stopping at the roller in the feeder slot is automatically pulled in a little.
  • Page 24 Chapter 1 Basic Operation Slide the transport guide (right) in accordance with the width of paper. Important • Do not press the transport guide (right) with force against the paper edge. A paper jam can result. Slowly close the transport guide (right) to lock it.
  • Page 25 Loading Paper Slowly push the paper guide down until it clicks (locks). When it locks, paper is transported automatically. Close the roll cover Important • Be sure to close the roll cover before printing. Note • If there is a large slack in the paper roll, remove the roll and tighten the paper. •...
  • Page 26 Chapter 1 Basic Operation Information about Paper ■ Types of paper that can be used with this printer are as follows: • Matte Coated Paper • Glossy paper • Synthetic paper Please contact your place of purchase for paper specifications and availability. Important •...
  • Page 27: Using Fanfold Paper

    Loading Paper Using Fanfold Paper When using fanfold paper, observe the following precautions: Important • The top surface of the fanfold paper stack must be lower than the level at which paper is set in the printer. Rear feeder slot 150 mm (5.9 inch) 700 mm (27.6 inch) •...
  • Page 28 Chapter 1 Basic Operation Open the properties window of the printer. P.43 ( → ) Click the [Utility] tab and click [ Special Settings]. The Special Settings dialog box will appear. Check [Fanfold Paper Mode] check box, and then press [Send].
  • Page 29 Loading Paper Important • If fanfold paper is used, remove the roll holder. • Paper can be loaded in the same way as roll paper is loaded. • Be sure to close the roll cover before printing. • When loading roll paper, uncheck the [Fanfold Paper Mode] check box in the Special Settings. •...
  • Page 30: Changing Paper

    Chapter 1 Basic Operation Changing Paper Open the roll cover. Push the lever of the paper guide to open the guide.
  • Page 31 Loading Paper Open the transport guide (right), and slide it rightward until it stops. While pressing the jam release lever down, pull the paper out.
  • Page 32 Chapter 1 Basic Operation Remove the roll holder. Load new paper. P.16 ( → ) Note • Roll holder may idle when pressing BACK FEED Key with small remaining amount of paper.
  • Page 33: Treating The Trailing Edge Of Paper

    Loading Paper Treating the Trailing Edge of Paper When paper has been used up, No more paper is displayed on the Status Monitor and the printer stops. To continue printing, load new paper following the procedure described below. Open the roll cover. Note •...
  • Page 34 Chapter 1 Basic Operation Push the lever of the paper guide to open the guide. Remove the tape. While pushing the jam release lever down, pull out paper through the delivery slot. Load new paper. P.16 ( → )...
  • Page 35: Using The Manual Cutter

    Loading Paper Using the Manual Cutter Once label printing is complete, cut the label using the manual cutter. Caution • Use caution with the manual cutter, be careful not to touch the sharp edges.. It may result in personal injury. Be sure that the label printing is completed prior to cutting the label. Open the cutter cover.
  • Page 36 Chapter 1 Basic Operation Hold the printed label as shown. Cut the label by moving the cutter as shown below while pressing it lightly.
  • Page 37 Loading Paper Return the cutter to its original position, then close the cutter cover. Note • When the cutter has become dull, contact your place of purchase. Do not disassemble the cutter.
  • Page 38: How To Print

    Chapter 2 How to Print The section describes how to basic printing procedure. Making Prints ..............................35 Canceling Printing ............................38...
  • Page 39: Making Prints

    Create a document using a paper size supported by the printer. Select [Print] from the [Files] menu (or the toolbar) of the application software. The Print dialog box appears. Select [Canon LX-D5500], and then click [Preferences] or [Properties].
  • Page 40 Chapter 2 How to Print Set the paper size and type. Important P.60 • Select the correct paper type to ensure optimal print quality. (→ ) • If the paper size you want to select is not found in the list, use the Customize feature to create P.52 a custom paper size.
  • Page 41 Making Prints Click [Print] in the Print dialog box. Printing starts. Important P.56 • Do not print outside the printable area of the dedicated paper. (→ ) • Prior to starting printing, check that the paper set in the printer is the same as the paper set with the printer driver in terms of size, shape and type.
  • Page 42: Canceling Printing

    Canceling Printing Canceling Print Jobs from the Status Monitor To cancel printing from the computer, click [Cancel Print Job] on the status monitor. The print job is canceled. The current print job and jobs that are processing or receiving data in the printer are also canceled.
  • Page 43: How To Pause Printing

    Canceling Printing How to Pause Printing To stop printing temporarily, press the Pause key on the operation panel. Press the Pause key again to resume printing. BACK PAUSE FEED FEED STATUS ERROR Note • Printing can be paused to perform printhead cleaning. P.128 (→...
  • Page 44: How To Use The Printer Driver

    Chapter 3 How to Use the Printer Driver This section describes the function of the each item in the printer driver dialog box. Opening the Printer Driver ........................41 Using Page Setup Features ........................44 Using Print Quality Features ......................... 67 Using the Overlay Settings Feature....................80 Using Advanced Settings ........................
  • Page 45: Opening The Printer Driver

    Instruction Manual that comes with your application software. Select [Print] from the [Files] menu or toolbar of the application software. The Print dialog box appears. Select [Canon LX-D5500] and then click [Preferences] (or [Properties]). The printer driver setup window appears.
  • Page 46: Opening The Printer Driver Setup Window

    Chapter 3 How to Use the Printer Driver Opening the Printer Driver Setup Window from the [Devices and Printers] Folder Select as described below: Windows 10: Right-click on start and then select Control Panel -> Hardware and Sound -> Devices and printers.
  • Page 47: Opening The Printer Properties Window

    Opening the Printer Driver Opening the Printer Properties Window Select as described below: Windows 10: Right-click on start and then select Control Panel -> Hardware and Sound -> Devices and printers. Windows 8.1: From the Desktop charms, select Settings -> Control Panel -> Hardware and Sound -> Devices and Printers.
  • Page 48: Using Page Setup Features

    Using Page Setup Features Changes to paper size, paper type, number of copies, page orientation and more can be adjusted in the [ Page Setup] tab of the [Printing Preferences] window. [3] [4] [1] [5] [6] [7] [8] [9] [2] [10]...
  • Page 49 Using Page Setup Features Paper Type P.60 [ ] (→ ) Set a paper type. Copies [ ] Set the number of copies to print. Orientation P.61 [ ] (→ ) Set the orientation of printing on the paper. Print with the selected orientation P.63 [...
  • Page 50: Registration Of Favorites

    Chapter 3 How to Use the Printer Driver Registration of Favorites Frequently used print settings can be registered using [ Favorites]. Selecting a registered favorite from the [Favorites List] allows you to make prints with the registered print settings. Note •...
  • Page 51 Using Page Setup Features Click [Register/Delete]. The Register/Delete Favorites dialog box appears. Enter a desired name in the [Setting File Name] entry box and then confi rm the [Setting Contents]. A confirmation message appears.
  • Page 52 Chapter 3 How to Use the Printer Driver Note • Entry in the [Setting File Name] entry box is mandatory. • Up to 16 characters can be entered. Spaces and tabs are not allowed. Click [Yes]. The print settings are registered in the [Favorites]. Click [OK].
  • Page 53 Using Page Setup Features Note • Changing the Name of a Favorite To change the name of a registered favorite, select it from the [Registered Settings List] and then click [Change Name]. After changing the name, click [Register]. • Deleting a Favorite To delete a registered favorite, select if from the [Registered Settings List], and then click [Delete].
  • Page 54 Chapter 3 How to Use the Printer Driver Default Settings ■ Default settings are as follows: Tab Name Item Name Setting Page Setup Paper Size [ ]4 x 5 Label/Gap Paper Type Matte Copies Orientation Portrait 180-degree Rotation Print with the selected orientation Color Resolution Input resolution 600dpi...
  • Page 55: Selecting The Paper Size

    Using Page Setup Features Selecting the Paper Size Select the size of the paper to use for printing from the pull-down menu. Note • The current paper size can be identified in a preview. Standard label paper ■ In addition to the three selections for standard paper sizes, you can also register twelve custom paper sizes.
  • Page 56: Setting A Custom Paper Size

    Chapter 3 How to Use the Printer Driver Margins mm Gap/ Gap mm Paper Size Paper Size Paper Form Mark L) mm × Top Bottom Left Right Left Right 4 X 5 Label/Gap Label/Gap 101.6 × 4 X 8 Label/Gap Label/Gap 97.3 203.2...
  • Page 57 Using Page Setup Features Open the printer driver setup window from the [Devices and Printers] folder. P.42 ( → ) Click [ Custom Paper Size] on the [Page Setup] tab. The Custom Paper Size Settings dialog box opens. Select a basic paper size from the [Paper sizes list].
  • Page 58 Chapter 3 How to Use the Printer Driver Enter information about the new paper. Name Enter the name of new paper in the [Name] text box. Up to 15 characters can be entered. Spaces and tabs cannot be used. Display Unit Either mm or inch can be set.
  • Page 59 Using Page Setup Features Click [Register]. A confirmation message appears. Click [Yes]. Click [OK].
  • Page 60 Chapter 3 How to Use the Printer Driver Ranges of Custom Paper Sizes ■ Custom paper sizes can be selected from a range of values that are dependant on the paper type and form. Enter values within the ranges indicated in the table below. [Label / Marker] [Label / Gap] Top margin *2...
  • Page 61 Using Page Setup Features • Label/Gap Minimum Maximum Paper Width mm (inch) 24.0 (0.94) 119.0 (4.68) Paper Length mm (inch) 6.0 (0.24) 500.0 (19.69) Paper Width 3 (0.12) − − Top margin mm (inch) 1.5 (0.06) Bottom margin Paper Width 3 (0.12) −...
  • Page 62 Chapter 3 How to Use the Printer Driver Minimum Maximum AIS Mode OFF 2.5 (0.10) Paper Width 3 (0.12) − − Right margin mm (inch) Left margin AIS Mode ON 2.7 (0.11) Gap/Mark length mm (inch) 3.0 (0.12) 10.0 (0.39) •...
  • Page 63 Using Page Setup Features Important • Paper in paper form [Label/Gap] must meet the following requirements: – The total of the paper width, left gap, and right gap is 25.0 mm (0.98 inch) or more. – The total of the left margin and left gap or the total of the right margin and right gap is 2.5 mm (0.1 0 inch) or more.
  • Page 64: Selecting The Paper Type

    Chapter 3 How to Use the Printer Driver Selecting the Paper Type Select the correct paper type in the Paper Type drop down menu. Matte Choose when you select matte coated paper to print. Gloss Choose when you select glossy paper to print. Synthetic Choose when you select Synthetic paper to print.
  • Page 65: Selecting The Orientation

    Using Page Setup Features Selecting the Orientation Select the direction of print under Orientation. Printed results for portrait and landscape orientation can be achieved by following the descriptions below. [Portrait] Select this option to print the document rotated 90 degrees to the right in relation to the direction of paper feeding.
  • Page 66 Chapter 3 How to Use the Printer Driver [Landscape] Select this option to print the document horizontally in relation to the direction of paper feeding. Direction of paper feed 180-degree Rotation [ ] Check this check box to print a document set for [Portrait] or [Landscape] rotated 180 degrees. Portrait/rotated 180 degrees ・...
  • Page 67: Orientation

    Using Page Setup Features Setting the Print with the Selected Orientation When you print to a paper whose width is longer than its height, some application software may automatically change the paper orientation, which could impact proper printing. If this happens, check the [Print with the selected orientation] check box so that proper printing takes place according to the [Orientation] setting of the printer driver.
  • Page 68 Chapter 3 How to Use the Printer Driver Select the [ Print with the selected orientation] check box. Set the [Orientation]. When printing a document is in the Landscape: Select [Portrait] from the [Orientation] of the printer driver. Document [Orientation] of the printer driver Landscape Portrait When printing a document is in the Portrait:...
  • Page 69: Checking The Setting Contents

    Using Page Setup Features Checking the Setting Contents Click [Check Settings] to confirm the current paper settings. Note • On the displayed screen, clicking [Copy] allows you to copy the settings. To read the copied settings, paste them to the page of an application software such as Notepad. ジ...
  • Page 70: Checking The Version Information

    Chapter 3 How to Use the Printer Driver Checking the Version Information Follow this procedure to confirm the printer driver version and copyright information. Click Version Information to open the Version Information dialog box. Serial number Printer serial number ROM Version Printer ROM version Click [Obtain Printer Information] to get information on the Obtain Printer Information...
  • Page 71: Using Print Quality Features

    Using Print Quality Features Print quality and color settings can be configured in the [ Color] tab of the [Printing Preferences] window. [3] [4] [1] [5] [6] [7] [2] [8] Paper Size Preview [ ] The selected paper size is displayed in a preview. Print Image After Changing Settings [...
  • Page 72 Chapter 3 How to Use the Printer Driver Monochrome Print P.72 [ ] (→ ) Select this check box to make black-and-white prints. Defaults [ ] Reset the [Color] window to its defaults. Note • The settings configured on the [Detailed Settings] dialog box do not change even if you click [Defaults] in the [Color] tab.
  • Page 73: Selecting A Resolution

    Using Print Quality Features Selecting a Resolution Resolution settings can be adjusted to control print quality. Prints data after processing it for a resolution of 1200 1200 dpi. × Input resolution 1200dpi Longer print times but higher print quality occurs when printing with the [Input Resolution 1200 dpi] setting.
  • Page 74: Selecting A Half-Tone

    Chapter 3 How to Use the Printer Driver Selecting a Half-tone The dot pattern or half tone can be adjusted to control print quality. This method is suitable for printing of graphics requiring clear borders Dither between colors. This method is suitable for printing of photos and graphics requiring Error Diffusion subtle gradation.
  • Page 75: Selecting A Color Correction

    Using Print Quality Features Selecting a Color Correction It is possible to select a color correction method suitable for the document to be printed Driver Correction The optimum color adjustment is made for this printer. Image processing is performed at the highest speed without color Disable correction.
  • Page 76: Printing In Black And White

    Chapter 3 How to Use the Printer Driver Printing in Black and White Color documents can be printed in black and white. When black-and-white prints are made, only black ink is used. To print in black-and-white, click the [ Monochrome Print] check box. Adjusting the Color Balance You can adjust the color balance for printed colors (cyan, magenta, yellow and black) if you are dissatisfied with the color tone of the printout.
  • Page 77 Using Print Quality Features Adjust the color balance by moving the sliders for each color, and then click [OK]. The center of the slidebar is the default position (0). The slider can be moved between -50 to +50. The more you move the slider to the left, the color becomes lighter. The more you move the slider to the right, the color becomes darker.
  • Page 78: Adjusting The Brightness

    Chapter 3 How to Use the Printer Driver Adjusting the Brightness If you believe the overall image is too dark or too bright, a brightness adjustment can be made. This adjustment changes the mid-range colors without affecting the darkest or brightest areas of the image.
  • Page 79: Adjusting The Density

    Using Print Quality Features Note • Click [Defaults] to return the printer to the default settings on the [Detailed Settings] dialog box. • The print image with selected color corrections is displayed in the [Print Image After Changing Settings] section of the window. •...
  • Page 80: Adjusting The Contrast

    Chapter 3 How to Use the Printer Driver Note • A density value can be directly entered into the entry box located to the left of the slider bar. Alternatively, clicking the arrows on both sides of the slidebar can decreases or increases the setting by 1.
  • Page 81: Print The Gradation Smoothly

    Using Print Quality Features Note • To distinguish clearly between the light portion and dark portion, increase the contrast. To increase the number of intermediate colors by reducing the difference between the light portion and dark portion, decrease the contrast. •...
  • Page 82: Setting The Sharpness

    Chapter 3 How to Use the Printer Driver Note • Click [Defaults] to return the printer to the default settings in the [Detailed Settings] dialog box. • The print image with selected color corrections is displayed in the [Print Image After Changing Settings] section of the window.
  • Page 83 Using Print Quality Features Adjust the sharpness level, and then click [OK]. 0(None) No adjustment is made to sharpness. 1(Small) To increase sharpness, select one of [1(Small)], [2(Medium)], and [3(Large)]. 2(Medium) The more the number, the more the contour enhancement effect. 3(Large) Note •...
  • Page 84: Using The Overlay Settings Feature

    Using the Overlay Settings Feature Overlay printing is a printer function which internally combines two pieces of data, i.e., the fixed data created in advance as a "form file" that is commonly printed on all pages and the data on each page of a document (variable data such as characters.) The combined data (form and variable data) is printed onto each printed sheet using the same form but different information from the variable data.
  • Page 85: Printing A Form To A File

    Using the Overlay Settings Feature Printing a Form to a File Send (print) fixed data (image, template, etc.) to the printer to create a form file. Open the data to be created as a form fi le using the application software used to create the data.
  • Page 86 Chapter 3 How to Use the Printer Driver Select [Print the form to the fi le], and then click [Reference]. Specify the [File Name] and location to save the form fi le, and then click [Save].
  • Page 87 Using the Overlay Settings Feature Enter a comment (Optional), and then click [OK]. Can be entered up to 31 characters. Click [Print] in the Print dialog box. The form file (*.ofe) is stored at the specified storage location. Note • Even when two or more pages of print data are created as form files, they are stored as one file.
  • Page 88 Chapter 3 How to Use the Printer Driver Important • If overlay printing cannot be performed even after setting the above, set the printer driver's spool format to "RAW mode" with the following procedure. 1) Right-click on start and then select Windows system tools -> Control Panel -> Hardware and Sound ->...
  • Page 89 Using the Overlay Settings Feature Note • Clicking [How to Overlay printing] in the [Overlay Settings] tab will display the help screen showing the Overlay printing method.
  • Page 90: Carrying Out Overlay Printing

    Chapter 3 How to Use the Printer Driver Carrying out Overlay Printing Open the data to be used as print data using the application software used to create the data. Display the printer driver setup window from the application software. P.41 (...
  • Page 91 Using the Overlay Settings Feature Select the [Overlay Printing], and then click [Reference]. You can directly enter the file path name in the [File Name] entry box. Specify a form fi le and click [Open]. Select the file with an extension ".ofe."...
  • Page 92 Chapter 3 How to Use the Printer Driver Confi rm the information about the form fi le shown in the [Form File Information] and the [Preview] panes. To see the preview, check the [Preview] check box. Some form files may not show its information in the [Form File Information] and the [Preview] panes.
  • Page 93 Using the Overlay Settings Feature Note • Carrying out Overlay Printing with Simple Settings When the [Print the overlay with simple setting] check box is checked, overlay printing can be completed faster than normal overlay printing ([Print the overlay with simple setting] check box is not checked).
  • Page 94 Chapter 3 How to Use the Printer Driver Click [Print] in the Print dialog box. The document is printed over the form data. Note • When carrying out overlay printing, the print settings made for the form file must be completely the same as those made for the document.
  • Page 95: Using Advanced Settings

    Using Advanced Settings Print order and print speed can be adjusted in the [ Advanced Settings] tab of the [Printing Preferences] Window. [1] [2] [3] [4] Paper Size Preview [ ] The currently set paper size is displayed in a preview. Print Order P.92 [...
  • Page 96: Selecting Print Order

    Chapter 3 How to Use the Printer Driver Important • The settings on the [Print Order] do not take effect when the [Enable advanced printing features] check box is not checked in the [Advanced] tab displayed in the printer properties window. Selecting Print Order Decide on whether to start printing from the first or last page.
  • Page 97: Adjusting The Print Speed

    Using Advanced Settings Adjusting the Print Speed Printing can be performed at gradually varying printing speeds. Note • Adjust the paper feed interval by moving the sliders. Default setting is "200 mm/sec" (7.8 in/sec). Three scale marks representing 200/160/120/100/90/80/70/60/50 mm/sec (7.8/6.2/4.7/3.9/3.5/3.1/2.7/ 2.3/1.9 in/sec) are arranged from right.
  • Page 98: Using Utility Features

    Using Utility Features Printer maintenance and control of some printer features is performed in the [ Utility] tab of the [Printing Preferences] window or the [Printer Properties] window. [1] [8] [9] [2] [10] [3] [4] [5] [11] [6] [12] [7] [13]...
  • Page 99 Using Utility Features Start Status Monitor P.116 [ ] (→ ) Displays the Status Monitor window. Special Settings * P.105 [ ] (→ ) Configure custom printer settings. Normally, do not use this button. Cutter Adjustment [ ] Adjusts the stop position at which to cut printed paper with the manual cutter and the position at which to cut printed paper with an optional auto cutter.
  • Page 100 Chapter 3 How to Use the Printer Driver Important • The settings that can be configured on the [Utility] tab of the printer properties window are different from those that can be configured on the [Utility] tab of the printing preferences window. •...
  • Page 101: Placing The Printer In Sleep Mode

    Using Utility Features Placing the Printer in Sleep Mode Important • When printing is in progress or an error has occurred, the printer cannot be switched to sleep mode. • The printer enters sleep mode automatically when it has been left idle for a certain period of time under normal operating conditions.
  • Page 102 Chapter 3 How to Use the Printer Driver Click the [Utility] tab and click [ Sleep]. A confirmation message appears. Click [Yes]. The power lamp blinks slowly, and the printer is switched to sleep mode.
  • Page 103: Setting

    Using Utility Features Changing the Sleep Timer/Off Timer Setting This printer can automatically enter sleep mode (sleep timer), or turn off (off timer) when it is not operated for a default amount of time. Important • When printing is in progress or an error has occurred, the printer cannot be set to the sleep timer and off timer.
  • Page 104 Chapter 3 How to Use the Printer Driver Click the [Utility] tab and click [ Sleep Timer Setting]. The Sleep Timer Setting dialog box appears. Enter the setting time of the sleep timer. The time can be set in minutes within the range from 1 to 60 (min).
  • Page 105 Using Utility Features Enter the setting time of the off timer. The time can be set in minutes within the range from 1 to 720 (min). If the off timer is not necessary, uncheck the [Enable off timer setting] check box. Click [Send].
  • Page 106: Adjusting The Paper Stop Position

    Chapter 3 How to Use the Printer Driver Adjusting the Paper Stop Position (or Cutting Position) The stop position at which to cut printed paper with the manual cutter can be adjusted. If the printer is furnished with an optional auto cutter, [Cutting Position] can be adjusted. Important •...
  • Page 107 Using Utility Features Click the [Utility] tab and click [ Cutter Adjustment]. [Cutter Adjustment] dialog box appears. Drag slider to adjust the stop position (or cutting position) on the paper. Using the manual cutter: Using the Auto cutter:...
  • Page 108 Chapter 3 How to Use the Printer Driver Note • The Stop position (or Cutting position) can be set in increments of 0.5 mm (0.02 inch) between -10.0 (-0.39 inch) and +10.0 mm (+0.39 inch). • To reset the Stop position (or Cutting position) settings to the defaults, click [Defaults]. Click [Send].
  • Page 109: Changing The Special Settings

    Using Utility Features Changing the Special Settings Use the [Special Settings] to change the special settings of the printer as required. Normally, it is not necessary to change the settings. There are seven special settings. [ Ink Pre-fire On The Paper] A very small quantity of ink is constantly discharged onto paper at regular intervals in order to maintain the print head performance.
  • Page 110 Chapter 3 How to Use the Printer Driver [ Low Temperature Print Mode] Set the printer to [Low Temperature Print Mode]. When the printer is used at a temperature of less than 13 degrees Celsius (55 degrees Fahrenheit), the amount of ink pre-fire on the paper is increased for printing. Therefore, when used in a location where the room temperature easily fluctuates, the mode automatically switches according to room temperature when printing, resulting in uneven print quality.
  • Page 111 Using Utility Features Open the properties window of the printer. P.43 ( → ) Click the [Utility] tab and click [ Special Settings]. The Special Settings dialog box appears.
  • Page 112 Chapter 3 How to Use the Printer Driver Change settings as needed. Note • When the computer cannot communicate with the printer (offline status), the special settings that the computer received in the last communication (when the printer was in the online status) are displayed.
  • Page 113 Using Utility Features Click [Yes]. The changed special settings are sent to the printer. Click [Close].
  • Page 114: Printing

    Chapter 3 How to Use the Printer Driver Changing the Ink Jetting Amount for Printing Change the amount of ink used for printing. You can adjust the overall density, changing color settings such as color balance and density to exceed the setting range. You must first register a new paper type before increasing the ink jetting amount for printing.
  • Page 115 Using Utility Features Display the properties window of the printer. P.43 ( → ) Click the [Utility] tab and click [ Add Custom Paper Type]. The Add Custom Paper Type dialog box appears. Select the profi le from [Paper Type Names]. Select one from Matte, Gloss , and Synthetic...
  • Page 116 Chapter 3 How to Use the Printer Driver Enter information about new paper type. Custom Paper Type Enter the name of new paper. Name Can be entered up to 31 characters. Spaces and tabs cannot be used. "*" cannot be used as the start character of the paper type name.
  • Page 117 Using Utility Features Click [Yes]. Note • When registering a new media type specifying to increase ink jetting amount, a confirmation message such as the following will be displayed. Confirm the message, and then click [Yes]. The paper types are registered in the [Paper Type Names].
  • Page 118 Chapter 3 How to Use the Printer Driver Click [Close]. Note • Deleting a paper type To delete a registered paper type, select if from the [Paper Type Names], and then click [Delete].
  • Page 119: How To Use The Status Monitor

    Chapter 4 How to Use the Status Monitor The status monitor allows you to check the current status of the printer. Displaying the Status Monitor ......................116 Using the Status Monitor ........................120...
  • Page 120: Displaying The Status Monitor

    Displaying the Status Monitor This section describes how to start and display the Status Monitor. Starting the Status Monitor Note • By default, the Status Monitor will start automatically every time a print job begins. • You can also start the Status Monitor as soon as Windows starts up by selecting the specific function in the menu.
  • Page 121: Monitor

    Displaying the Status Monitor The Status Monitor starts. How to Start and Display the Status Monitor The method to start and display the Status Monitor can be set. Start Options ■ Use either method described below to set the start method. [Start During Printing] The Status Monitor automatically starts and displays when a print job starts.
  • Page 122 Chapter 4 How to Use the Status Monitor Click the [Start] and select the desired option. Click either Start During Printing or Start With Windows. A dot symbol ( ) marks the currently ● selected item. Note • Disable auto start function while printing If you want to disable the Status Monitor from automatically appearing when printing begins, click the [Disable auto start function while printing] check box in the Start menu.
  • Page 123 Displaying the Status Monitor View Options ■ Use one of the methods described below to set the display method. [Start With Popup] Open and display the Status Monitor window. (This is the default setting.) [Minimize at Start] Minimize and store the open Status Monitor window on the taskbar. [Start at Task Tray] Create an icon for the open Status Monitor window and stores the icon in the task tray.
  • Page 124: Using The Status Monitor

    Using the Status Monitor The status monitor allows you to check the current status of the printer, print status, ink information, and maintenance cartridge information. Graphic image of the printer status P.122 [ ] (→ ) Graphic image showing the current status of the printer. Print Status P.121 [...
  • Page 125 Using the Status Monitor Maintenance Cartridge Information P.161 [ ] (→ ) Displays the amount of ink collected in the maintenance cartridge. Viewing the Print Status ■ Use these features to monitor the progress of print jobs. [Number of Pages] Displays the number of pages to be printed.
  • Page 126 Chapter 4 How to Use the Status Monitor Viewing the Printer Status ■ Use these features to monitor the status of the printer. The printer status will be displayed using one of the following images. Displayed when the printer is in normal state. (Background is blue) The printer is online and ready to print.
  • Page 127 Using the Status Monitor Note • The Status Monitor will only open when an error occurs if it has been minimized or placed in the task tray. The Status Information indicates the status of the printer by displaying the following 4 icons and messages.
  • Page 128 Chapter 4 How to Use the Status Monitor After you read the message displayed in the Status Information, follow the procedure below if you want to open another window to learn more details. Select the message to read, and click [Detailed Status Display button]. The description window opens and displays details of the message and provides troubleshooting advice.
  • Page 129: Maintenance

    Chapter 5 Maintenance Cleaning the Print Head ........................126 Adjusting Print Head Position ......................129 Detailed Printhead Position Adjustment ..................141 Checking Setting Values ........................148 Replacing the Ink Tank ...........................150 Replacing the Maintenance Cartridge ..................157 Cleaning the Printer ..........................162...
  • Page 130: Cleaning The Print Head

    Cleaning the Print Head If your prints appear faint, this could mean that dust and paper dust have clogged the print head. Clean the print head to clear clogged nozzles. Select light, medium, or strong cleaning based on print results. Recovery operation performed first when print head nozzle clogging Light Cleaning occurs.
  • Page 131: Print Head Cleaning

    Cleaning the Printhead Print Head Cleaning This section describes how to perform print head cleaning from the [Utility] tab. Open the printer driver setup window. P.41 ( → ) Click the [Utility] tab and choose [Light Cleaning], [Medium Cleaning] or [Strong Cleaning].
  • Page 132: Cleaning During Printing

    Chapter 5 Maintenance Cleaning During Printing You can stop printing temporarily to clean print heads. Important • The [Utility] tab will not be available when the printer is paused. Press the Pause key. BACK PAUSE FEED FEED STATUS ERROR Select [Light Cleaning], [Medium Cleaning] or [Strong Cleaning] from the [Cleaning] menu on the status monitor.
  • Page 133: Adjusting Print Head Position

    Adjusting Print Head Position Adjust the print head position if a color shift is found. To adjust the print head position, print adjustment pattern and enter adjustment values while looking at the printed adjustment pattern. Important • When adjusting the print head make sure to use the actual paper you will use for printing. •...
  • Page 134 Chapter 5 Maintenance The Print Head Position Adjustment dialog box appears. Note • Clicking [The details of the adjustment method are here] in the Print Head Position Adjustment dialog box will display the help screen showing the print head adjustment method.
  • Page 135 Adjusting Print Head Position Make sure the printer is not operating, [Step 1] Print adjustment pattern. Click [Print]. A confirmation message appears. Confi rm the displayed message, and then click [Yes]. An adjustment pattern is printed.
  • Page 136 Chapter 5 Maintenance Reference position (black frame) Adjustment pattern (Vertical) Transport direction Adjustment pattern (Horizontal) A confirmation message appears. If the adjustment pattern has printed correctly, click [Yes]. If you select [No], adjustment pattern will be printed again.
  • Page 137 Adjusting Print Head Position [Step 2] Check the reference position. Check whether the black frame is centered on the paper. Normally, this frame border is drawn 1.5 mm (0.06 inch) above the top end of the paper and 1.5 mm (0.06 inch) from the leftmost end. Adjust the reference position only when it is deviated significantly.
  • Page 138 Chapter 5 Maintenance Click [Proceed to Step 3]. [Step 3] Adjust the print head position for black. Check (B) Vertical Direction and (X) Horizontal Direction in adjustment pattern [K] (Black). Note • If the radio button is selected, the visible point in the adjustment pattern in [Head Position Adjustment] dialog box will be outlined in red.
  • Page 139 Adjusting Print Head Position • Vertical adjustment: The adjustment value is found on the magenta and black lines which appear to be connected most smoothly (without steps). For example, in the pattern shown on the right, the adjustment value is -18. Click the radio button (B) and then specify the vertical adjustment value.
  • Page 140 Chapter 5 Maintenance Enter the adjustment value, click [Proceed to Step 4]. [Step 4] Adjust the print head position for cyan and yellow. Adjust the print head position for cyan while looking at the adjustment pattern [C], and adjust the print head position for yellow while looking at the adjustment pattern [Y]. Note •...
  • Page 141 Adjusting Print Head Position Adjust the print head position for cyan and yellow. • Vertical adjustment: With regard to cyan and yellow, the adjustment value is found on the magenta and cyan (or yellow) lines which appear to be connected most smoothly (without steps).
  • Page 142 Chapter 5 Maintenance When the entry is complete, click [Send]. A confirmation message appears. Click [Yes]. The adjustment value is transmitted to the printer to adjust the head positions. Click [OK].
  • Page 143 Adjusting Print Head Position Click [Print] again to print a head position adjustment pattern and check that the head positions have been adjusted correctly. Make sure the lines of each color are smoothly connected at "0" on the adjustment pattern. If the lines appear to be out of alignment (stepped), readjustment is required.
  • Page 144 Chapter 5 Maintenance When the head position adjustment process is complete, click [Close]. A confirmation message appears. Click [Yes].
  • Page 145: Detailed Printhead Position Adjustment

    Detailed Printhead Position Adjustment These adjustment procedures are intended for maintenance personnel who have completed regular [Printhead Position Adjustment] but seek more detailed adjustment. Click Step 6 [Go to Detailed Printhead Position Adjustment]. Detailed Printhead Position Adjustment dialog box appears. Note •...
  • Page 146 Chapter 5 Maintenance Make sure the printer is not operating, and then click [Print]. A confirmation message appears. Confi rm the displayed message, and then click [Yes]. Printing of adjustment pattern starts.
  • Page 147 Detailed Printhead Position Adjustment Detailed printhead position adjustment pattern ■ - 8 - 4 (1) - 8 - 4 Transport (2) direction - 8 - 4 (3) If adjustment pattern have been printed normally, click [Yes]. If you select [No], adjustment pattern will be printed again.
  • Page 148 Chapter 5 Maintenance [Step 2] Adjust the print head position for black. Check (1), (2) and (3) in adjustment pattern [K] (Black) and read and enter the value at the point of their intersection with the Magenta line. Note • If the radio button is selected, the visible point in the adjustment pattern in Detailed Print Head Position Adjustment dialog box will be outlined in red.
  • Page 149 Detailed Printhead Position Adjustment [Step 3] Adjust the print head position for cyan and yellow. Check (1), (2) and (3) in adjustment pattern [C] (Cyan) and [Y] (Yellow), read and enter the value at the point of their intersection with the Magenta line. Note •...
  • Page 150 Chapter 5 Maintenance Click [Yes]. The adjustment value is transmitted to the printer to adjust the head positions. Click [OK]. Click [Print] again to print a detailed head position adjustment pattern and check that the head positions have been adjusted correctly. Make sure the lines of each color are smoothly connected at "0"...
  • Page 151 Detailed Printhead Position Adjustment Click [Close]. A confirmation message appears. Click [Yes].
  • Page 152: Checking Setting Values

    Checking Setting Values How to print information about the current settings of the printer. Select the printer or a file (*.txt) as the output destination. Important • The setting information cannot be printed if an error has occurred or while the printer is printing. •...
  • Page 153 Checking Setting Values Select [Output to Printer] or [Output to File] and click [Proceed]. The setting values have printed. How to Read the Printed Setting Values ■ L X - D 5 5 0 0 Serial Number of Printer P r i n t e r S e r i a l N u m b e r No.XXXXX Firmware ROM Version F i r m w a r e R O M V e r s i o n...
  • Page 154: Replacing The Ink Tank

    Replacing the Ink Tank If an ink tank is out of ink, the corresponding ink warning lamp lights up and an error message "xxxx ink empty" appears on the status monitor. The procedures for replacing the ink tank and checking the ink condition are described below. Replacing the Ink Tank Caution •...
  • Page 155 Replacing the Ink Tank Note • For best results, only use LX-D5500 ink tanks. • The ink tank positions are shown below. The printer is designed so that ink tanks cannot be inserted in wrong ink tank slots. Do not attempt to force ink tanks into the wrong slots.
  • Page 156 Chapter 5 Maintenance Open the ink tank door. Open the ink tank cover. Slowly remove the ink tank.
  • Page 157 Replacing the Ink Tank Remove the new ink tank from the box. Important • To prevent soiling of the surrounding area, damage to the ink tank and poor printing, do not touch the ink outlet and terminal. • Never drop or apply excessive force to an ink tank. Ink can stain clothing and the work area. •...
  • Page 158 Chapter 5 Maintenance Load a new ink tank. Insert the ink tank into the ink tank slot with the correct side up. Caution • There are sharp pins in the ink tank slots. To avoid injury, never put your fingers into this area.
  • Page 159 Replacing the Ink Tank Close the ink tank door. Important • Dispose the used ink tank according local laws and regulations.
  • Page 160: Checking The Ink Information

    Chapter 5 Maintenance Checking the Ink Information The ink information will be indicated on the status monitor and by the ink warning lamp. Indication by ink Indication on status monitor Status warning lamp • The ink tank must be replaced. STATUS ERROR Blinking...
  • Page 161: Replacing The Maintenance Cartridge

    Replacing the Maintenance Cartridge When the maintenance cartridge becomes full of collected ink, the maintenance cartridge warning lamp lights up and a message "Maintenance cartridge full" appears on the status monitor. Replacing the Maintenance Cartridge Caution • For safety, keep the used maintenance cartridge out of the reach of children. •...
  • Page 162 Chapter 5 Maintenance Open the maintenance cartridge door. Slowly pull out the maintenance cartridge. Important • Be sure not to drop the maintenance cartridge, ink may stain the floor or clothing.
  • Page 163 Replacing the Maintenance Cartridge Insert a new maintenance cartridge. Close the maintenance cartridge door. The error message on the Status Monitor disappears, and printing will begin.
  • Page 164 Chapter 5 Maintenance Put the used maintenance cartridge in the plastic bag. Zip the plastic bag completely closed. Important • Dispose the used maintenance cartridge according local laws and regulations. • Avoid dropping the cartridge or storing it at an angle to prevent ink from leaking, if ink does leak it may cause stains.
  • Page 165: Checking The Maintenance Cartridge Information

    Replacing the Maintenance Cartridge Checking the Maintenance Cartridge Information The maintenance cartridge information will be indicated on the status monitor and by the maintenance cartridge warning lamp. Indication by maintenance cartridge Display on status monitor Status warning lamp • The maintenance cartridge is full and must be replaced.
  • Page 166: Cleaning The Printer

    Cleaning the Printer Clean the printer periodically to preserve the print quality and prevent issues. Warning • When cleaning the outside and inside of the printer, do not use a flammable solvent such as thinner, benzene, or alcohol. As a result, a fire or electric shock may occur. Cleaning the Exterior of the Printer If the exterior is dirty, paper may become dirty and dust may find its way into the printer, resulting in poor quality prints.
  • Page 167: Cleaning The Transport Area

    Cleaning the Printer Wipe the exterior clean with a damp cloth wrung out thoroughly. Connect the power cord and interface cable. Cleaning the Transport Area If the transport area becomes dirty or clogged with paper dust, paper may not be transported properly, and prints may be dirty.
  • Page 168 Chapter 5 Maintenance Disconnect the power plug from the outlet. Important • While the power lamp is lit or blinking, do not remove the power plug from the outlet. A printer failure could result. Disconnect the power cord and interface cable. Open the roll cover.
  • Page 169 Cleaning the Printer Remove the attached cleaning stick. Press down the upper unit open lever (at the back of the feeder) to open the upper unit.
  • Page 170 Chapter 5 Maintenance Using a cleaning stick, clean the transport section stained with ink. Important • Do not use paper towels or tissue paper. Cut paper chips or paper dust could enter the printer and cause a failure. Close the upper unit. Caution •...
  • Page 171: Troubleshooting

    Chapter 6 Troubleshooting For Troubleshooting Operations .....................168 List of Error Messages/Warning Messages ................182...
  • Page 172: For Troubleshooting Operations

    For Troubleshooting Operations If problems persist after trying these procedures, contact your place of purchase. Power Does not Turn On Check Point Solution Power key is not switched on? Press the Power key. Printer power cord unplugged? Make sure that the power cord is plugged in completely. Is the power outlet supplying Try plugging in other electric appliances.
  • Page 173 For Troubleshooting Operations Check Point Solution Is the computer's configuration Selecting "Never" in the Microsoft Windows Power Saver or for suspend or sleep state set to Power Option settings will prevent the computer from entering a something other than "Never"? sleep state.
  • Page 174 Chapter 6 Troubleshooting Check Point Solution (When you are connected Make sure that the computer and this printer are installed on the within a network environment) same network according to the following steps: Are the printer and computer configured on the same (Confirming the IP address) network? 1.
  • Page 175 For Troubleshooting Operations (Adding a new port) 1. Select as described below: For Windows 10 ・ Right-click on start and then select Control Panel -> Hardware and Sound -> Devices and printers. For Windows 8.1 ・ From the Desktop charms, select Settings -> Control Panel -> Hardware and Sound ->...
  • Page 176: Slow To Print

    Chapter 6 Troubleshooting Slow to Print Check Point Solution Did you set the number In such a case, specify the number of copies on the printer driver of prints in the application side. Depending on the application software, it may take more software? time than usual to print if you have set the number of prints in the application software.
  • Page 177: Paper Is Not Feeding Correctly

    For Troubleshooting Operations Paper is Not Feeding Correctly Check Point Solution Check whether the paper used Click [Special Settings] in the [Utility] tab of the printer driver, and conforms to the setting on then check the setting of [Fanfold paper mode] check box. [Special Settings] tab.
  • Page 178: Status Monitor Does Not Start

    Chapter 6 Troubleshooting Status Monitor Does Not Start Check Point Solution The Status Monitor setting is With some Status Monitor settings, printer errors will not be incorrect. displayed and the Status Monitor will not start. Open the [Utility] tab of the printer driver, and click [Start Status Monitor]. Set the details after the Status Monitor starts.
  • Page 179 For Troubleshooting Operations Condition Solution The printing is blurred. Confirm that the paper set (size, shape, and type) matches the paper (size, shape, and type) configured by the application software or printer driver. Clean the print head. P.126 The print head may become (→...
  • Page 180 Chapter 6 Troubleshooting Condition Solution Overall appearance of the print Use dedicated paper. is poor. Do not use paper other than dedicated paper. It can cause paper jams and malfunctions. Confirm that the paper set (size, shape, and type) matches the paper (size, shape, and type) configured by the application software or printer driver.
  • Page 181: Paper Is Jammed

    For Troubleshooting Operations Paper Is Jammed When a paper jam occurs during printing, the printing is interrupted and the Status Monitor will display an error message such as "Paper jam #". Follow the steps below to remove the paper jam. Open the roll cover.
  • Page 182 Chapter 6 Troubleshooting Press down the upper unit open lever (at the back of the feeder) to open the upper unit. While pushing the jam release lever, pull out the paper jammed in the transport section. Caution • When pulling out the jammed paper from the transport section with the upper unit open, take care not to touch the spur inside the upper unit.
  • Page 183 For Troubleshooting Operations Cut the pulled out paper neatly. While pushing the jam release lever, pull out paper in the direction opposite to the transport direction.
  • Page 184 Chapter 6 Troubleshooting Close the upper unit. Caution • When closing the upper unit, take care not to touch the interface at the back with your finger. Your finger can be caught in the interface, resulting in injury. Load a paper again. P.16 (...
  • Page 185: Appears On The Screen

    For Troubleshooting Operations "Request of the print head check" Appears on the Screen If a "Check the print head" warning or "Replace print head" a Service Call Error appears, "Request of the print head check" will also appear as a pop-up on the screen. Because cleaning is more frequent than usual, print head check is necessary.
  • Page 186: List Of Error Messages/Warning Messages

    List of Error Messages/Warning Messages When trouble occurs while operating the printer or printing, the Status Monitor will activate and display error messages and warning messages. If problems persist after trying these procedures, please contact your place of purchase. Note •...
  • Page 187 List of Error Messages/Warning Messages Error Message Error Content Handling Paper empty X The paper has run out. Load a paper. P.16 (→ ) Or the paper is not fed. ("X" represents number). Paper Length different X The length of the paper that is If the paper is different, replace set differs from the paper size with the proper paper.
  • Page 188 Chapter 6 Troubleshooting Error Message Error Content Handling Gap/Mark length difference The gap/mark length of the If the paper is different, replace set paper differs from the gap/ with the proper paper. mark length of the paper size If the application software or set by the application software printer driver's configuration or printer driver.
  • Page 189 If the same error occurs again, take note of the message displayed "XXXX" and contact your place of purchase. Connected to a model other It is connected to a printer Connect with this printer. than Canon LX-D5500 other than this printer.
  • Page 190 P.228 (→ ) If the printer is shared, start Windows Task Manager, and confirm that "Canon XXXX Status Monitor Service" (where XXXX is the model name) is registered in the [Service] tab. If it is not registered, follow the steps below to register the service.
  • Page 191 List of Error Messages/Warning Messages Error Message Error Content Handling XXXX ink level unknown The remaining ink level cannot Replace with new ink tank. be detected. To continue printing, the ink "XXXX" represents Black, Cyan, ( level detection function must Magenta, or Yellow.) be disabled.
  • Page 192: Warning Message

    Chapter 6 Troubleshooting Warning Message Warning Message Warning Content Handling XXXX ink low. The remaining ink is low. Prepare a new ink tank. "XXXX" represents Black, Cyan, ( Magenta, or Yellow.) Maintenance cartridge level The maintenance cartridge is Prepare a new maintenance low.
  • Page 193 List of Error Messages/Warning Messages Warning Message Warning Content Handling The battery for the clock has The clock's (RTC) battery needs Take note of the message ran out to be replaced. displayed and contact your place of purchase. Unknown warning XXXX An unknown warning was If the same error occurs again, returned.
  • Page 194: How To Use The Auto Cutter

    Chapter 7 How to Use the Auto Cutter If an optional auto cutter is purchased, it will cut paper at high speed. This section introduces the names of the components of the auto cutter and how to use it. Part Names and Functions ........................191 Settings for Using Auto Cutter ......................192 Paper is Jammed ............................198...
  • Page 195: Part Names And Functions

    Part Names and Functions Auto cutter door Paper delivery slot [ ] [ ] If a paper jam occurs, open and remove Cut paper is ejected. the jammed paper. Important • Install the printer so there is enough space for the auto cutter. •...
  • Page 196: Settings For Using Auto Cutter

    Settings for Using Auto Cutter Note Adjusting the Paper Stop Position • For instructions on how to adjust the cutting position, refer to 「 (or Cutting Position) P.102 ( ) 」 • [Cutter Setting] tab becomes active only when the optional auto-cuuter is equipped. Check [ Auto Cutter] check box in [ Cutter Settings] tab.
  • Page 197 Settings for Using Auto Cutter Set [Cut Interval Settings] for the auto cutter. Set the timing at which to cut paper, and the number of pages at intervals of which paper is cut. Set how to cut paper in the beginning and end of a job and in the middle of a job. Setting How to Cut Paper in the Before and After of a Job ■...
  • Page 198 Chapter 7 How to Use the Auto Cutter Setting How to Cut During the Job ■ To cut in the middle of the print job, check [Cut during the Job] check box. [During continuous printing or repeat printing] Select this option to print continuously or print repetitively per the number of copies. Cuts paper at intervals of the number of pages set in [Cut Interval] per the number of copies.
  • Page 199 Settings for Using Auto Cutter Note • To cut paper per the number of copies, set the number of pages per the number of copies in [Cut Interval]. • The settings of cutting position and cut Interval are displayed in a preview. Cut Interval: 1 page Cut Interval: 2 page Cut Interval: 3 page...
  • Page 200 Chapter 7 How to Use the Auto Cutter [Group print cut] Select this option to print multiple copies of the same page in a batch. Cuts paper by group and, if [Cut within the group] check box is checked, also within each group at intervals of the number of pages set in [Cut Interval].
  • Page 201 Settings for Using Auto Cutter Click [OK]. Sets a cutting interval. Note • To reset [Cut Interval] to its default, click [Defaults].
  • Page 202: Paper Is Jammed

    Paper is Jammed If a paper jam occurs while using an optional auto cutter, remove the jammed paper in the following manner: Note • Do not use incompatible paper in order to avoid paper jams and printer malfunctions. • Do not use of curled or creased paper in order to avoid paper jams. Open the auto cutter door.
  • Page 203 Paper is Jammed Look into the auto cutter to check for paper jams. Important • Check to see if labels or any other foreign substances are stuck inside the auto cutter. Labels or cutting chips stuck inside the auto cutter could disable successful performance. Be sure to remove them.
  • Page 204 Chapter 7 How to Use the Auto Cutter Press down the upper unit open lever (at the back of the feeder) to open the upper unit. While pushing the jam release lever, pull out the paper jammed in the transport section. Cut out wrinkled portions of the paper.
  • Page 205 Paper is Jammed While pushing the jam release lever, pull out paper in the direction opposite to the feeding direction. Close the upper unit and auto cutter door. Set paper again. P.16 ( → )...
  • Page 206 Chapter 7 How to Use the Auto Cutter...
  • Page 207: Appendix

    Chapter 8 Appendix Moving the Printer ........................... 204 Shipping the Printer ..........................208 Uninstall Printer Driver ...........................212 About Network Utility ..........................215...
  • Page 208: Moving The Printer

    Moving the Printer When moving the printer on the same floor or to another floor, follow the procedure below. Caution • Before moving the printer, be sure to execute [Moving The Printer] from the printer driver. Moving the printer without taking necessary measures could cause ink leak inside the printer, resulting in a fire, electric shock, or machine failure.
  • Page 209 Moving the Printer Important • Administrative privileges over this printer are required to configure settings of this printer. If a user without administrative privileges proceeds with configuration of settings, a message "You do not have rights to printer management. Please contact your system administrator." appears. Administrative privileges required for certain features P.96 For more details, see...
  • Page 210 Chapter 8 Appendix Click the [Utility] tab and click [ Moving The Printer]. Remove ink from the ink receiver so that ink does not leak during movement. A confirmation message appears. Click [Yes]. It takes approximately 2 minutes for the printer to prepare to be moved. Do not operate the printer before the message indicating that removal of ink is completed appears.
  • Page 211 Moving the Printer Check that execution of [Moving The Printer] is completed, and then click [OK]. Turn the power off after you confi rm that the printer has stopped. Disconnect the power plug from the outlet. Important • When the power lamp is lit or blinking, do not remove the power plug from the outlet. A printer failure could result.
  • Page 212: Shipping The Printer

    Shipping the Printer When shipping the printer for relocation, moving, etc. over a long distance or by use of a transportation means (airplane, train, automobile, etc.) accompanied by vibrations, be sure to make preparations following the procedure described below. Caution •...
  • Page 213 Shipping the Printer Important • Administrative privileges over this printer are required to configure settings of this printer. If a user without administrative privileges proceeds with configuration of settings, a message "You do not have rights to printer management. Please contact your system administrator." appears. Administrative privileges required for certain features P.96 For more details, see...
  • Page 214 Chapter 8 Appendix Click the [Utility] tab and click [ Shipping The Printer]. Remove ink from the ink receiver so that ink does not leak during movement. A confirmation message appears. Click [Yes]. It takes approximately 20 minutes for the printer to prepare to be moved. Only operate the printer after the message indicating that the removal of ink has been completed appears.
  • Page 215 Shipping the Printer When the following message appears, remove ink tanks. Close the ink tank cover and ink tank door. Do not operate the printer before the message indicating that [Shipping The Printer] is completed appears. Check that execution of [Shipping The Printer] is completed, and then click [OK]. Turn the power off after you confi rm that the printer has stopped.
  • Page 216: Uninstall Printer Driver

    Remove all interface cables. After confirming that printing is completed, remove all interface cables after turning off the printer's power. From Start menu, select All apps -> Canon LX-D5500 -> Canon LX-D5500 Printer Driver Uninstall. Windows 8.1: 1. Move the mouse pointer to the lower right corner (or upper right corner) of the window to show the Charms bar, and click [Start].
  • Page 217 Uninstall Printer Driver Click [Start]. Note • A user account control dialog box may appear. In this case, click [Yes].
  • Page 218 Chapter 8 Appendix Click [Finish]. The [Changing System Settings] dialog box will appear. Click [Yes]. Restart Windows. Note • If [No] is selected, always restart your computer before installing the printer driver again. • If the network utility is installed, a screen such as the following will be displayed. To continue uninstalling, follow the instructions on the screen.
  • Page 219: About Network Utility

    Starting the Network Utility From Start menu, select All apps -> Canon LX-D5500 Network IF -> Utility. Windows 8.1: 1. Move the mouse pointer to the lower right corner (or upper right corner) of the window to show the Charms bar, and click [Start].
  • Page 220: Configuring The Network

    Chapter 8 Appendix Note • Searching for the Printer When the network utility is launched, it will automatically search for a printer but if the printer is not detected perform a search for the printer. From the main screen's [View] menu, click [Find Again] (or click on the toolbar).
  • Page 221 About Network Utility Configure the Installation Site ■ Configure the installation site for this printer. Select the printer to confi gure from the main screen. From the [Settings] menu, click [Printer settings]. Or click on the toolbar. Enter the password, click [OK]. Enter the printer's installation site into [Location], click [OK].
  • Page 222 Chapter 8 Appendix Changing the Password ■ Change the password necessary for changing this printer's network settings. It is recommended to change the default password at the time of purchase so that only the network administrator can change the settings. Select the printer to confi gure from the main screen.
  • Page 223 About Network Utility Setting IP Address ■ Select the printer to set an IP address from the main screen. From the [Settings] menu, click [Printer settings]. Or click on the toolbar. Enter the password, click [OK]. Click on the [TCP/IP] tab, select one of the followings. [Get IP address automatically] If there is a DHCP server on the network, the printer's IP address will be acquired automatically.
  • Page 224 Chapter 8 Appendix Saving the Printer's Log File ■ Save the log files (*.log) of this printer and network communication. Follow the steps below when instructed by dealer. Normally, this is unnecessary. Select the printer to confi gure from the main screen. From the [Settings] menu, click on [Printer settings].
  • Page 225 About Network Utility Saving the Computer's Log File ■ Save the log file (*.log) of network communication between this printer and the computer. Follow the steps below when instructed by dealer. Normally, this is unnecessary. Select the printer to confi gure from the main screen. From the [Settings] menu, click on [Printer settings].
  • Page 226 Chapter 8 Appendix Confirming Communication Status ■ Confirm this printer's network status. Select the printer to confi gure from the main screen. From the [Settings] menu, click [Printer LAN Status]. Or click on the toolbar. The LAN's communication status will be displayed. To update to the latest information, click [Refresh].
  • Page 227 About Network Utility Configuring Access Restrictions for the Printer ■ Configure so that only computers with the designated MAC address can connect to this printer. Select the printer to confi gure from the main screen. From the [Settings] menu, click [MAC address fi lter]. Enter the password, click [OK].
  • Page 228 Chapter 8 Appendix Click [Add]. The MAC address will be added. A maximum of 32 addresses can be configured. Note • To remove a MAC addresses that was added: Select a MAC address to delete from the list and click [Delete]. Click [OK].
  • Page 229 About Network Utility Initializing the Printer's Network Settings ■ All the network settings of this printer will be initialized. Select the printer to confi gure from the main screen. From the [Setting] menu, click [Restore the factory default value]. Enter the password, click [OK]. A confirmation message will be displayed.
  • Page 230: Configuring Network Using The Network Utility

    Chapter 8 Appendix Confi guring Network Using the Network Utility The following explains how to configure the network using the network utility. How to set the printers search range and the network's time out value are described below. Setting the Printers Search Range ■...
  • Page 231 About Network Utility Click [Add]. The IP address will be added. Up to 16 IP addresses can be specified. Note • To remove an added IP addresses, select from the list and click [Delete]. • Clicking [Restore default] will restore the content of the [Search Range] tab to its defaults. Click the [Display Items] tab and check an item (such as Installation Location) check box to display.
  • Page 232 Chapter 8 Appendix Note • Clicking [Restore default] will restore the content of the [Display Items] tab to its defaults. Click [OK]. Extending Network Time-Out Value ■ If you want to avoid resending print data due to the printer timing out, or fix errors due to network delays (Bidirectional communication error), extend the network time-out value.
  • Page 233: Specifications

    Specifi cations Printer ■ Product name LX-D5500 Printing method Inkjet Print colors Full color Output resolution 1200 dpi x 1200 dpi Printing speed Auto printing speed: 200/160/120/80 mm/sec (7.8/6.2/4.7/3.1 in/sec) Preset printing speed: 200/160/120/100/90/80/70/60/50 mm/sec (7.8/6.2/4.7/3.9/3.5/3.1/2.7/2.3/1.9 in/sec) Printable area (W x L) AIS mode ON: 105.9 mm x 497.0 mm (4.17 inch x 19.6 inch)
  • Page 234 Specifi cations Paper ■ Paper form Dedicated roll paper (Label, Tag) Dedicated fanfold paper Paper type Matte coated paper, Glossy paper, Synthetic paper Paper size 25.4 mm - 120 mm (1.00 inch - 4.72 inch) (W) 6.0 mm - 500 mm (0.24 inch - 19.7 inch) (L) Paper thickness m - 255 m (5.71 mil - 10.0 mil)
  • Page 235: Index

    Index Numerics Density ................75   Detailed Printhead Position Adjustment   180-degree Rotation ..........62   Detailed Settings ............67   アルファベット Error lamp ................ 9   Add Custom Paper Type ......95,     [Advanced Settings] tab ........91  ...
  • Page 236 Index Moving the Printer ........95,     Rating plate ..............6   Rear feeder slot ............. 6   Network Utility ............215   Register/Delete ............44   Replacing Ink Tank ..........150   Replacing the Maintenance Cartridge ..157  ...
  • Page 237 Index [Utility] tab ..............94   Version Information ........45,     Warning message ........123,    ...

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