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Yamaha TW-E5B User Manual

Yamaha TW-E5B User Manual

True wireless earbuds
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User Guide
True Wireless Earbuds
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Summary of Contents for Yamaha TW-E5B

  • Page 1 User Guide True Wireless Earbuds...
  • Page 2: Table Of Contents

    Contents Contents Introduction  4 About this User Guide................ 4 Cautions regarding product handling............ 5 Advantages of this product................. 6 Accessory and part names................ 8 Charging and Powering  10 Charging the earbuds................ 10 Charging the charging case............... 12 Turning on the power................ 14 Turning off the power..
  • Page 3 Contents Dedicated Application  28 About the “Headphone Control” app............ 28 settings...................  29 Troubleshooting  32 Read this first.................. 32 Cannot connect.................. 33 Power will not turn on................ 34 The product cannot be charged.............. 35 The product does not operate or play back.......... 36 No sound can be heard..
  • Page 4: About This User Guide

    Introduction > About this User Guide Introduction About this User Guide The User Guide is intended for users of this product, and explains how to connect and operate the product. The precautions and other matters in this Guide are classified as follows. WARNING This content indicates “risk of serious injury or death.”...
  • Page 5: Cautions Regarding Product Handling

    When storing the product for a long time, charge the product around once every six months to avoid excessive discharge. If the duration of the battery’s charge is too short, it may have reached the end of its lifespan. Contact Yamaha dealer or service center.
  • Page 6: Advantages Of This Product

    Introduction > Advantages of this product Advantages of this product This product is a set of wireless earbuds that connect to Bluetooth devices such as a portable music player or smartphone. High-definition playback of sound from Bluetooth devices This product supports Qualcomm® aptX Adaptive as well as the SBC and AAC codecs.
  • Page 7 Introduction > Advantages of this product NOTE While the AMBIENT SOUND feature makes it easier to hear sounds around you, it does not guarantee that you will be able to hear everything. You may be unable to hear ambient sounds if you’ve turned up the volume of the audio, or in certain situations. When using GAMING MODE, the video/audio latency may change or the sound quality and connection stability may degrade, depending on the usage environment and how you wear the product.
  • Page 8: Accessory And Part Names

    Introduction > Accessory and part names Accessory and part names Make sure that all of the accessories are included with this product. Earbuds Earbud (L) Earbud (R) Function key + (plus) key − (minus) key Indicator Charging case Front Back Charging indicators Charging connector...
  • Page 9 Introduction > Accessory and part names USB power cable (30 cm (11-3/4 in); type A to C) Eartips (XS, S, M, L; one set each) Note: The M-size eartips are pre-attached. Quick Start Guide Safety Brochure NOTE The earbuds are stored in the charging case. The earbuds feature a built-in microphone.
  • Page 10: Charging And Powering

    Charging and Powering > Charging the earbuds Charging and Powering Charging the earbuds Charge the earbuds before use by placing them in the charging case. CAUTION The charging case is not waterproof. Thoroughly wipe off any sweat, rainwater, seawater or other liquids that get on the earbuds before placing them back in the charging case.
  • Page 11 Charging and Powering > Charging the earbuds Open the charging case lid. Place the earbuds in the charging case. The earbud indicators light up red while charging, and turn off when charging is completed. Charging takes about 1.5 hours. NOTE Once you place the earbuds in the charging case, the indicators on the charging case will show the remaining battery power for five seconds (except when the charging case itself is still charging).
  • Page 12: Charging The Charging Case

    Charging and Powering > Charging the charging case Charging the charging case To charge the charging case, connect the included USB power adaptor. CAUTION The charging case is not waterproof. Do not expose this product to liquids such as sweat, rainwater or seawater. Be sure to use the USB power cable that was included with this product.
  • Page 13 Charging and Powering > Charging the charging case : Lights up : Flashes : Not lit NOTE You can also charge the earbuds while the charging case is charging. You can charge from the USB port on your computer instead of using a USB power adaptor. Once you place the earbuds in the charging case, the indicators on the charging case will show the remaining battery power for five seconds (except when the charging case itself is still charging).
  • Page 14: Turning On The Power

    Charging and Powering > Turning on the power Turning on the power Once you remove the earbuds from the charging case, the earbuds will turn on. Remove the earbuds from the charging case. The indicators light up as shown below, and the power turns on. Blue Lights up for 1 sec NOTE...
  • Page 15: Turning Off The Power

    Charging and Powering > Turning off the power Turning off the power When you put the earbuds back into the charging case, the earbuds turn off. Place the earbuds in the charging case. The earbud power will turn off, and the product will enter charging mode. NOTE When you want to turn off the earbuds without putting them back in the charging case, hold down the function key on earbud (L) and the + (plus) key on earbud (R) until the indicators light up red.
  • Page 16: Remaining Battery Power

    Charging and Powering > Remaining Battery Power Remaining Battery Power After this product is turned on, you can check how much battery power is left from the audio messages in the earbuds and by the indicators. Audio messages: Battery High: plenty of charge remaining Battery Medium: moderate charge remaining Battery Low: small amount of charge remaining NOTE...
  • Page 17: Bluetooth® Connectivity

    Bluetooth® Connectivity > Pairing for the First Time Bluetooth® Connectivity Pairing for the First Time When first connecting this product to a Bluetooth device (such as a smartphone), follow the steps below to pair (register) this product with that device. [Search tag] #Q02 Pairing Remove the earbuds from the charging case.
  • Page 18 Bluetooth® Connectivity > Pairing for the First Time Select this product from the list on your Bluetooth device. Select the listing that reads “Yamaha...” and not the listing that reads “LE-Yamaha...”. If a passkey is required when connecting, input “0000”.
  • Page 19: Pairing With A Different Device

    Bluetooth® Connectivity > Pairing with a Different Device Pairing with a Different Device Follow the steps below to pair with another Bluetooth device, or to try pairing with the same device again. Note that this product cannot connect to more than one Bluetooth device at the same time. If this product is already connected to another Bluetooth device, disconnect it and then follow these steps.
  • Page 20 Bluetooth® Connectivity > Pairing with a Different Device Select this product from the list on your Bluetooth device. Select the listing that reads “Yamaha...” and not the listing that reads “LE-Yamaha...”. If a passkey is required when connecting, input “0000”.
  • Page 21: Connecting To A Device Already Paired

    Bluetooth® Connectivity > Connecting to a Device Already Paired Connecting to a Device Already Paired Here’s how to connect to a Bluetooth device to which this product has already been paired. Activate Bluetooth on the Bluetooth device. Remove the earbuds from the charging case. The earbuds will turn on and both earbuds automatically connect to the last Bluetooth device to which they were connected.
  • Page 22: Wearing This Product

    Wearing This Product > Putting on the earbuds Wearing This Product Putting on the earbuds Check the markings on the earbuds for the “L” (Left) and “R” (Right) sides to make sure they are worn in the correct ear, and insert them into your ear. Move the earbuds to adjust them so that they fit well in your ears after you put them on.
  • Page 23: Replacing The Eartips

    Wearing This Product > Replacing the eartips Replacing the eartips When using different eartips, select the size that matches your ears. When putting the earbuds on, use the eartips that keep out ambient sounds as much as possible while the audio is stopped. Eartip NOTE Four sizes of eartips are included with this product.
  • Page 24: Operation (Audio Playback And Phone Calls)

    Operation (Audio Playback and Phone Calls) > Playing back Audio on this product Operation (Audio Playback and Phone Calls) Playing back Audio on this product You can operate this product using the respective keys during playback as follows. Function key + (plus) key −...
  • Page 25: Making Ambient Sounds Easier To Hear (Ambient Sound)

    Operation (Audio Playback and Phone Calls) > Making ambient sounds easier to hear (AMBIENT SOUND) Making ambient sounds easier to hear (AMBIENT SOUND) Enabling AMBIENT SOUND makes it easier to hear the sounds around you, such as announcements made on public transportation, the sounds of passing cars and so on.
  • Page 26: Talking On The Phone

    Operation (Audio Playback and Phone Calls) > Talking on the phone Talking on the phone You can use this product to talk on the phone when connecting to a Bluetooth device such as a smartphone. Operate this product as follows. Function key + (plus) key −...
  • Page 27: Starting The Voice Assistant

    Operation (Audio Playback and Phone Calls) > Starting the voice assistant Starting the voice assistant You can use this product to control a voice assistance feature such as Siri or Google Assistant. This feature is available when you connect this product to a Bluetooth device that supports voice assistance. −...
  • Page 28: Dedicated Application

    Dedicated Application About the “Headphone Control” app The Headphone Control smartphone app is a dedicated app for getting the best sound quality from your Yamaha earbuds or headphones. [Search tag] #Q03 App This app will let you do the following.
  • Page 29: App Settings

    Dedicated Application > App settings App settings This explains the settings and items you can check using the Headphone Control app. [Search tag] #Q03 App NOTE The app screen and items may differ, depending on your product. Main screen AMBIENT SOUND This function makes it easier to hear the sounds around you, such as announcements made on public transportation, the sounds of passing cars and so on.
  • Page 30 Dedicated Application > App settings LISTENING CARE When LISTENING CARE is enabled, this product automatically adjusts the sound quality according to the playback volume. This feature adjusts the frequency balance, offering rich sound quality playback even at a low volume. Settings ON (default setting): enables LISTENING CARE OFF: disables LISTENING CARE...
  • Page 31 Dedicated Application > App settings Menu screen Check for firmware update Checks whether new firmware has been released, and performs updates. User Guide Accesses the User Guide Google Analytics Displays information regarding Google Analytics.
  • Page 32: Troubleshooting

    Troubleshooting > Read this first Troubleshooting Read this first If this product does not operate normally while you are using it, first check the following. [Search tag] #Q01 Troubleshooting After putting the earbuds back into the charging case, wait for at least 10 seconds and then take them out again.
  • Page 33: Cannot Connect

    Troubleshooting > Cannot connect Cannot connect Earbuds (L) and (R) are not connecting properly. Put the earbuds back into the charging case and then take them out again. The earbuds will turn on and both earbuds automatically connect. The indicators display as shown below.
  • Page 34: Power Will Not Turn On

    Troubleshooting > Power will not turn on Power will not turn on There may not be enough battery power left. Charge this product. “Charging the earbuds” (p.10) The battery power of the charging case may have been depleted while charging the earbuds. Turn on the power manually by holding down the function key and the + (plus) key for about one second until the indicator lights up blue.
  • Page 35: The Product Cannot Be Charged

    Troubleshooting > The product cannot be charged The product cannot be charged Your computer is not turned on (when charging from your computer). Turn the power of your computer on, and then charge this product. You may have been using a USB power cable other than the one included with this product. Use the included USB power cable to make sure the product correctly charges.
  • Page 36: The Product Does Not Operate Or Play Back

    Troubleshooting > The product does not operate or play back The product does not operate or play back The earbuds are still charging. You cannot use this product while they are charging. Use the earbuds after charging is finished. There is not enough battery power. Charge the earbuds.
  • Page 37: No Sound Can Be Heard

    Troubleshooting > No sound can be heard No sound can be heard The earbuds are not connected to a Bluetooth device. Pair this product. “Pairing for the First Time” (p.17) “Pairing with a Different Device” (p.19) The volume is too low. Raise the volume. “Playing back Audio on this product” (p.24) The audio stopped playing back.
  • Page 38: Sound Can Only Be Heard From One Earbud

    Troubleshooting > Sound can only be heard from one earbud Sound can only be heard from one earbud Earbuds (L) and (R) are not connecting properly. Put the earbuds back into the charging case and then take them out again. The earbuds will turn on and both earbuds automatically connect.
  • Page 39: Sound Is Not Good Or Sounds Strange

    Troubleshooting > Sound is not good or sounds strange Sound is not good or sounds strange You might be wearing the earbuds on the wrong sides (L/R). Check that the left (L) and right (R) earbuds are worn on the correct sides. “Putting on the earbuds” (p.22) The eartips don’t fit my ears.
  • Page 40: The Sound Is Distorted, Noisy Or Choppy

    Troubleshooting > The sound is distorted, noisy or choppy The sound is distorted, noisy or choppy The signal may not be coming in clearly, making the connection unstable. Move away from wireless devices such as access points, or appliances that produce electromagnetic waves such as microwave ovens.
  • Page 41: Using Only One Of The Earbuds

    Troubleshooting > Using only one of the earbuds Using only one of the earbuds Pair the earbud you want to use with the Bluetooth device. When doing this, note the following. This product does not offer a function to convert stereo sound to monaural sound. The L and R side keys on the earbuds work differently.
  • Page 42: Initializing (Performing A Factory Reset)

    Troubleshooting > Initializing (performing a factory reset) Initializing (performing a factory reset) Follow the steps below to initialize (perform a factory reset on) this product. [Search tag] #Q04 Reset Initializing (performing a factory reset) This will restore all of the earbud settings to their factory defaults. The information for devices registered (paired) will be deleted.
  • Page 43 Troubleshooting > Initializing (performing a factory reset) After the power turns off, hold down the function key and the + (plus) key for 10 seconds. Make sure that the indicator lights up as shown below. 10 sec Earbud (L) Earbud (R) Flashes purple twice Place earbuds (L) and (R) in the charging case.
  • Page 44: Updating The Firmware

    Update the firmware on this product with the Headphone Control app. The firmware on this product can be updated to add new functionality, rectify product issues and so on. For more details on the contents of updates, see the product information page on the Yamaha website. NOTICE For stable data communication between this product and your Bluetooth device, update the firmware in a place where the signal is good.
  • Page 45: List Of Support Centers

    Please contact the store where you purchased this product, or the Product Support Center as listed in the “Quick Start Guide” included with this product. For customers outside of Japan Please contact your nearest authorized Yamaha dealer or service center. https://manual.yamaha.com/av/support/...
  • Page 46: Appendix

    Appendix > List of operations Appendix List of operations The main operations of this product are as shown below. Earbud (L) Earbud (R) Function key + (plus) key − (minus) key Power Power on Remove from the charging case Power off Function key, + (plus) key (hold down for seven seconds) Volume Volume up...
  • Page 47 Appendix > List of operations Phone calls Receive a phone call Function key End a phone call Function key (hold down during a call for at least one second) Ignore a call Function key (hold down when a call is coming in for at least one second) Other functions Start pairing Hold down the function key and + (plus) key with the power turned on (hold both down for about three seconds and then...
  • Page 48: List Of Indicator Displays And Audio Messages

    Appendix > List of indicator displays and audio messages List of indicator displays and audio messages The indicator displays and audio messages on this product are shown below. Earbud indicator display Power on Lights up for one second (blue) and turns off Standby mode for pairing with Bluetooth device Flashes (between red and blue alternately) Searching for paired Bluetooth device...
  • Page 49 Appendix > List of indicator displays and audio messages Audio messages Battery High Plenty of battery charge remaining Battery Medium Moderate battery charge remaining Battery Low Small amount of battery charge remaining Power Off Power off Pairing Start pairing (device registration) Pairing Successful Pairing successful/finished connecting Pairing Failed...
  • Page 50: Specifications

    Appendix > Specifications Specifications The specifications of this product are as shown below. Driver type Dynamic Driver unit 7 mm Frequency range 20–20,000 Hz Bluetooth version Supported profiles A2DP, AVRCP, HFP, HSP Supported codecs SBC, AAC, Qualcomm® aptX™ Adaptive Supported content protection (Japan only) SCMS-T RF output power Class 1...
  • Page 51 IPX 5 (earbuds) Weight 6.5 g (per earbud) *The explanations in this User Guide are written according to the latest specifications as of the date of publication. For the latest version of the User Guide, refer to the Yamaha website.
  • Page 52: Trademarks

    The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Yamaha Corporation is under license. Other trademarks and trade names are those of their respective owners. Qualcomm aptX and Qualcomm TrueWireless are products of Qualcomm Technologies, Inc. and/or its subsidiaries.
  • Page 53 Stylesheet Name: 01_YMH_PDF_Manual_A5_AV_En-Multi Layout Folder: YMH_PDF_Manual_A5_AV Stylesheet Version: 2021.11.16 Yamaha Global Site https://www.yamaha.com/ Yamaha Downloads https://download.yamaha.com/ Manual Development Group © 2022 Yamaha Corporation Published 03/2022 AM-A0 AV20-0151...

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