Model 28223 Series DECT 6.0 Multi-Handset Speakerphone Answering System User’s Guide Your new GE telephone system is EXPANDABLE up to a total of 6 handsets (by purchase of optional Model 28203 handset with charge cradle)
The REN is useful in determining the number of devices you may connect to your telephone line and still have all of these devices ring when your telephone number is called. In most (but not all) areas, the sum of the RENs of all devices connected to one line should not exceed 5.
FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Hearing Aid Compatibility (HAC) This telephone system meets FCC standards for Hearing Aid Compatibility. Licensing Licensed under US Patent 6,7,009.
FCC RF Radiation Exposure Statement ...4 Information for DECT Product ...4 Introduction ...7 Before You Begin ...7 Parts Checklist ...7 Telephone Jack Requirements ...8 Installation ...8 Digital Security System ...8 Important Installation Guidelines...9 Base Layout ...10 Front View ... 10 Top View ...
Page 6
Table of Contents Receiver Volume Control ... 5 Do Not Disturb (D-N-D) ... 6 Intercom Operation ...36 Making an Auto Intercom Call ... 6 Advanced Intercom Features... 8 Transferring External Calls to Other Handsets ...39 Caller ID (CID) ...40 Call Waiting Caller ID ... 0 Receiving CID Records ...
CAUTION: When using telephone equipment, there are basic safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference. IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home...
TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.
• Avoid other cordless telephones or personal computers. • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch non-insulated telephone wires or terminals, unless the telephone line has been disconnected at the network interface.
Installing the Handset Battery NOTE: You must connect the handset battery before use. CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved Nickel- metal Hydride battery (Ni-MH) battery model 5-2840, that is compatible with this unit. 1.
This section shows you how to set up your answering system to receive incoming calls. Before you begin the set up process, you must turn on the answering system. 1. Answering system has modes RECORDS MSGS MODE, ANNOUNCE ONLY MODE and OFF. .
Handset Access From the Answerer Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the Answerer Mode sub-menu. . Press mute/menu OK button to enter the menu. The screen displays ANSWER MODE RECORD MSGS. . Use the caller ID-volume (5 or 6) button to scroll to your selection.
Security Code You can access the answering system from a tone dialing telephone in another (remote) location. The security code is required for remote access, and it prevents unauthorized access to your answering system.
Speaker Volume Use the volume (5 or 6) buttons to adjust speaker volume on the base to a comfortable level. L1 is the minimum speaker volume and L8 is the maximum. Voice Instruction If you need additional assistance, press the repeat button in standby mode and follow the voice instructions.
Sample Outgoing Announcement Hi, this is (use your name here), I can’t answer the phone right now, so please leave your name, number and a brief message after the tone, and I’ll get back to you. Thanks. NOTE: The maximum recording time for the outgoing announcement is 2 minutes.
GOOG-11 is Google’s new 11 service. With GOOG-11, you can find local business information completely free, directly from your phone. With purchasing the GE phone, you can access 1-800-GOOG-11 service at anytime by simply pressing the GOOG-411 button. 1. In standby mode or dialing mode, press the GOOG-411 button, the preset GOOG-11 service number is dialed out immediately.
Programming the Telephone Standby Screen The handset displays the handset number and user name. Programming Functions The system uses a menu structure to give you access to all of the built-in features. You may program the following items in main menu: Phone book, Room monitor, Alarm clock, Answerer, Initial Setup, Sound Setup, Reset Settings.
Page 21
5. Use the touch tone pad to enter the handset name/number to be monitored. NOTE: When this phone system is expanded (up to 6 handsets by purchase of optional Model 28203 handset with recharge cradle), handsets are named HANDSET 1, HANDSET 2, HANDSET 3 and so on respectively.
Alarm Clock 1. Make sure your phone is OFF (not in TALK mode) . Press the mute/menu OK button to go to the main menu. . Use the caller ID-volume (5 or 6) button to scroll to ALARM CLOCK. . Press mute/menu OK button to enter the menu. The screen displays ON >...
Handset Name From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the HANDSET NAME sub-menu. . Press mute/menu OK button to enter the menu. The screen displays HANDSET NAME. . Use the touch-tone pad to enter a name (up to 15 characters). More than one letter is stored in each of the number keys.
. Use the number keys to enter the current hour and minute, then use the caller ID-volume (5 or 6) to select AM or PM. 5. Press the mute/menu OK button to save your selection. You will hear a confirmation tone and the current time shows in the display.
Language From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the LANGUAGE sub-menu. . Press mute/menu OK button to enter the menu. The screen displays 4ENGLISH ESPANOL. . Use the caller ID-volume (5 or 6) button to scroll to the desired language.
Registration Your packaged handset(s) are pre-registered and ready to use. It is not recommended that a handset be registered again unless absolutely necessary. From the Initial Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the REGISTRATION sub-menu.
WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered. . Select NO, if you do not want to de-register.
WARNING: It is not recommended that a handset be de-registered unless absolutely necessary because once a handset is de-registered, that handset’s telephone features cannot be used until the handset is re-registered. 1. Disconnect power from the base by pulling the plug out of the back of the unit.
Ringer Tone You may choose from five ringer tones and five melodies. From the Sound Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the RINGER TONE sub-menu. . Press mute/menu OK button to enter the menu. The screen displays 4 1 OF 10.
Key Tone From the Sound Setup Menu: 1. Press the caller ID-volume (5 or 6) button to scroll to the KEY TONE sub-menu. . Press mute/menu OK button to enter the menu. The screen displays > ON OFF. . Use caller ID-volume (5 or 6) button to scroll to your selection. ON is the default setting.
. Press the mute/menu OK button to save your selection. You will hear a confirmation tone. Telephone Operation Visual Indicators Base The charge/in use indicator on the base will flash to alert you to an incoming call, during paging, or if you have a message waiting from your service provider.
VMWI / Visual Ringer Indicator on Handset IMPORTANT: In order to use this unit’s Voice Mail Waiting Indicator (VMWI) feature, you must subscribe to this service from your phone company. The VMWI indicator on the top of the handset flashes when you receive a new message from your service provider.
Answering Calls 1. When the phone rings, pick up the handset and press the TALK/ SPEAKER button. . When finished, press END button to hang up. - OR - If the auto talk mode is selected, pick up the handset from the charge cradle to answer the call immediately.
Flash/Call Waiting If you subscribe to the combined Call Waiting Caller ID service from your local telephone company, you will receive Caller ID information (if available) on Call Waiting calls. During a phone call, you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display.
TALK/SPEAKER button or the END button on each handset. Mute To have a private, off-line conversation, use the MUTE feature. The party on the telephone line cannot hear you, but you can hear them. 1. Press the mute/menu OK button. The handset screen displays MUTE ON.
Intercom Operation (applicable only with additional handsets) The intercom feature allows you to have a conversation with another registered handset without tying up the telephone line, allowing you to still receive incoming calls. Making an Auto Intercom Call 1. Make sure the handset is OFF (not in TALK mode).
Page 37
b) Even if the handset has not been registered with all 6 handsets, the paging list displays all handset numbers. c) If the user has selected a paged handset number that has not been registered, the handset emits an error tone and ask the user to retry again.
Advanced Intercom Features Receiving an Incoming Call During an Intercom Call If you receive a telephone call during an intercom call, an incoming call alert tone will be heard (through the earpiece or speaker). If the user wants to answer an incoming call, they must press END to terminate the intercom and receive an incoming ring.
Three-Way Calling 1. During an external call, press the delete/int/conf button. The screen displays LINE ON HOLD EXTENSION? . . Use the touch-tone pad to select Handset # to enter into auto intercom call with paged handset. . When the receiving handset connects, press the delete/int/ conf button on the originating handset to conference with the receiving handset and the external caller.
Provided you subscribe to Call Waiting Caller ID service from your phone company; if you receive an incoming call and you are using the GE multi handset system, a beep indicates the presence of a Call Waiting call on the line. The Call Waiting Caller ID information will be displayed and stored in the history of all handsets in the system.
Storing CID Records (In CID Memory) If you are not at home or cannot answer, your telephone’s Caller ID memory stores the data for the 0 most recent calls you received so you can see who called while you were unavailable. When the 1st call is received, the oldest Caller ID record (1st call) is automatically deleted.
The handset will display UNABLE TO STORE. Explanation long distance code “1 ” +-digit area code +7-digit telephone number. -digit area code + 7-digit telephone number. 7-digit telephone number. Example 1-17-888-8888...
Deleting a CID Record 1. Make sure the phone is OFF (not in TALK mode). . Use the caller ID-volume (5 or 6) button to display the CID record you want to delete. . Press the delete/int/conf button. The screen displays DELETE CALL ID? NOTE: Press the END button to return to the previous screen without deleting any CID records.
Each handset can store up to fifty records in phone book for quick dialing; each record can contain a maximum of 0-digit numbers and 1-character names (including spaces). Review Records 1. Make sure the phone is OFF (not in TALK mode). .
. Press the mute/menu OK button again to save your selection. The screen displays ENTER NUMBER. 5. Use the touch-tone pad to enter the telephone number (up to 0 digits, including pauses), and press the mute/menu button to confirm and advance SET MELODY sub-menu.
Edit Records From Phonebook Sub-Men: 1. Use the caller ID-volume (5 or 6) button to scroll to EDIT RECORDS. . Press the mute/menu OK button to confirm, the screen displays the records. . Use the caller ID-volume (5 or 6) button or key in alphabet to move to desired record, press mute/menu OK button to confirm.
Dialing a Number from Internal Memory 1. Make sure the phone is OFF (not in TALK mode). . Press the mute/menu OK button to access the phonebook sub-menu. . Use the caller ID-volume (5 or 6) button to scroll to VIEW RECORDS.
Answering System Operation This section discusses the buttons and features on the answering system. Message Counter Indicator The message counter gives you a numeric display of how many messages you have. The new message indicator flashes to indicate you have new messages. See below for the details. a) Message counter has a number displayed without flashing - No new messages.
NOTE: The maximum recording time for each message is 3 minutes and the total recording time of this unit is 12 minutes. Leaving a Message/Memo Use the memo feature to leave a message. 1. Press and hold the memo button. .
Messages Playback The message counter let you know when you have message(s) or new message(s). To play the messages, press the play/stop button. While a message is playing, you may do the following: • Press the play/stop button to stop the message playback. •...
NOTE: Erased messages cannot be restored. Remote Access You may access the answering system with the cordless handset or from any tone-dial compatible telephone. Cordless Handset Use the corresponding handset keys just like you would use the base buttons (see “Answering System Setup”). The button functions are located on the handset above each number key.
-digit security code during the playing of outgoing announcement or after you hear the outgoing announcement. 1. Dial the telephone number to which the answering system is connected. . While the outgoing announcement is playing, enter the security code “1”...
Thomson Inc. approved Model 5-2840 Nickel-metal Hydride battery (Ni-MH), which is compatible with this unit. 1. Make sure the telephone is OFF (not in TALK mode) before you replace battery. . Remove the battery compartment door.
Battery Safety Precautions • Do not burn, disassemble, mutilate, or puncture. Like other batteries of this type, toxic materials could be released which can cause injury. • To reduce the risk of fire or personal injury, use only the Nickel-metal Hydride battery listed in the User’s Guide. •...
Page 55
CID memory. Prompt telling you to enter the name for one of the 50 memory locations. Prompt telling you to enter the telephone number for one of the 50 memory locations. Prompt telling you to enter the user name for the registered handset.
Page 56
NEW VOICE MAIL NO CALLS OUT OF RANGE PAGING or PAGING FROM REPT ROOM MONITORING... The audio link between handsets is SEARCHING SPKR UNKNOWN NAME/ CALLER/NUMBER Indicates voice mail has not been retrieved from service provider. Indicates there are no CID records in memory. May indicate handset is too far away from the base or that the power has been interrupted.
• Make sure that the unit is connected to a non-switched electrical outlet. Disconnect the unit from the wall and plug it in again. • You must be subscribed to Caller ID service from your local telephone company in order to receive Caller ID records.
Make sure the base power cord is connected to a working electrical outlet. Make sure the telephone line cord is connected to the base unit and the wall phone jack. • Connect another phone to the same modular jack; if the second phone doesn’t work, the problem might be with your wiring or local service.
Unit beeps • Place handset in base for 0 seconds; if it still beeps, charge battery for 16 hours. • Clean the charging contacts on handset and base with a soft cloth. • See solutions for “No dial tone.” • Replace the battery. Memory Dialing doesn’t work •...
Answering System Solutions Can’t hear messages, beep, etc. • Adjust speaker volume. Time/Day setting stuck at 1 a.m Mon. • Set the time clock. Answers on 15th ring • Make sure answering system is turned on. • Answering system memory may be full. Erase some messages. Incoming messages are incomplete •...
• You’re out of range of the base. General Product Care To keep your telephone working and looking good, follow these guidelines: • Avoid putting the phone near heating appliances and devices that generate electrical noise (for example, motors or fluorescent lamps ).
If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved.
Page 63
How you get service: • Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials. • ”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.”...
Page 64
Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, EXPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY.
Accessory Information DESCRIPTION AC Power adaptor Handset Replacement Battery Belt Clip Accessory Handset with Charge Cradle To place order, have your Visa, MasterCard, or Discover Card ready and call toll-free 1-800-338-0376. A shipping and handling fee will be charged upon ordering. We are required by law to collect appropriate sales tax for each individual state, country, and locality to which the merchandise is being sent.
Index Accessing the Answering System from Another Location Accessory Information Add Records Advanced Intercom Features Alarm Clock All Settings Answerer Answering System Display Messages 57 Answering System Operation Answering System Setup Answering System Solutions Area Code Auto Standby Auto Talk Base Layout Base Station Battery Safety Precautions...
Message Counter Indicator Messages Playback Mute Page Paging from the Base/Group Page Parts Checklist Phonebook Programming Functions Programming the Telephone Receiver Volume Control Receiving CID Records Recording the Outgoing Announcement 17 Registration Remote Access Reset Setting Review Records Reviewing and Choosing the...