Troubleshooting - Canon CP 220 Driver Manual

Compact photo printer

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Troubleshooting

This section describes how to troubleshoot problems.

If the problem still exists after trying these solutions, restart your computer.

If the problem still persists, uninstall the printer driver and then install it

again.

Printing does not start.

Cause :

No power is supplied to the printer.

Correction : Make sure the indicator light on the printer is green. (➡ p.28)

Cause :

The USB cable is not connected correctly.

Correction : Check the USB cable to make sure it is connected correctly. (➡ p.29)

Cause :

The printer is ofﬂine.

Correction : Try the following procedure.

1. Click the [Start] button and select [Settings], and [Printers].

2. Right-click the [Canon CP-330] or [Canon CP-220] icon. If

"Use Printer Ofﬂine" is selected, clear it.

1. Click the [Start] button and select [Control Panel],

[Printers and Other Hardware], and [Printers and Faxes].

2. If the [Canon CP-330] or [Canon CP-220] is ofﬂine, right-click the

printer icon, and then click "Use Printer Online".

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Cp-330 9368a001