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Please send your comments on this manual or on Fujitsu products to the following addresses: North American contact: FUJITSU COMPUTER PRODUCTS OF AMERICA, INC. 2904 Orchard Parkway, San Jose. California 95134-2009, U.S.A. Phone: (1-408) 432-6333 Fax: (1-408) 894-1709 HOME PAGE: http://www.fcpa.com/ FUJITSU CANADA, INC.
While all efforts have been made to ensure the accuracy of all information in this manual, FUJITSU assumes no liability to any party for any damage caused by errors or omissions or by statements of any kind in this manual, its updates or supplements, whether such errors are omissions or statements resulting from negligence, accidents, or any other cause.
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This manual contains basic instructions for scanner operation, cleaning parts replacement, adjustment and troubleshooting. Refer to Operator’s Guide for the basic information about the M4099D. The M4099D is very fast and highly functional image scanner developed for volume filing, using charge-coupled device (CCD) image sensors.
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WARNING indicates that personal injury may result if you do not follow procedure correctly. CAUTION CAUTION indicates that damage to the scanner may result if you do not follow a procedure correctly. The following symbols are used in this manual.
CHAPTER OPERATING INSTRUCTIONS This chapter describes how to load documents, how to insert documents manually and how to open/close the upper transport unit. Units and Assemblies Loading Documents Inserting Documents Manually Upper Transport Unit...
Units and Assemblies This section shows the exterior view and assemblies of the scanner. This section also provides names of each part and describes their functions. Units 9 Guide plate 16 Stacker guide 18 Stop lever 15 Stacker 19 Check stopper...
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Document exit tray. Helps guide documents into stacker. For use with long documents. Used to keep documents in the stacker. Adjustable stopper for shorter length documents. Controls supply of line power to the scanner. Power cable connection. Video and RS-232C. Two SCSIs.
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Assemblies Back-side lamp unit Lamp Front-side lamp unit Lamp Lower sheet guide assembly Pick roller unit Brake roller Guide plate...
Loading Documents Load the document for reading. Fan the sheets before setting the document on the hopper table. NOTE Hold both ends and bend the documents into an arch. Then hold tightly and straighten them. The center of documents swells and air is introduced between the documents.
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Adjust the stacker table to the document size. NOTE • Extend the stacker table and extension for long documents (greater than A4 or LT). • Raise the stopper for small sizes of paper and adjust the stacker guides to the width of the paper and push down the stacker table to lock it.
Inserting Documents Manually If the scanner is in Manual Mode, set the documents as follows: Lift the pick roller unit until it is held by the magnet catch. The hopper table moves up to the feed position. CAUTION Be careful not to catch your fingers or something in the mechanism, when the hopper table moves up.
Lift the lever located at the right to open the upper transport unit. CAUTION Make sure that the upper transport unit is in the locked position before reaching inside the scanner. Closing the Upper Transport Unit Lower the upper transport unit with both hands. NOTE Press the upper transport unit with both hands to secure the lock.
CHAPTER CLEANING This chapter describes the tools and methods required to keep your scanner clean. Cleaning Tools and Roller Position Rollers Transport Path, Discharge Brush, and Glass Surface Sensors Front-Side Lamp Back-side Lamp...
Cleaning Tools and Roller Position Tools Cleaning sheet Cleaner F2 Isopropyl alcohol or Cleaner F1 Cotton swabs Dry cloth *: Contact dealer or distributer. Type No. may be different in some countries. NOTE When the following paper is used, it may be necessary to clean more frequently. •...
Rollers Cleaning the Rollers with Cleaning Sheets Set the hopper table guides to B4 width. Then, set the offline feed test mode as follows: While pressing MENU power; the LCD displays “Please wait” then the <<MODE SELECT>> screen appears with SETUP blinking.
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When “Hopper empty” is displayed, press Place the same cleaning sheet on the hopper table with the adhesive side up by aligning with the hopper guide (right). Then press ; the cleaning ENTER sheet is fed. When “Hopper empty” is displayed, press Remove the protective paper from a new cleaning sheet and place it with the adhesive side face down.
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WARNING Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten. Rollers (hidden, upper transport unit side) Metal rollers (hidden, lower transport unit side)
CAUTION Never close the upper transport unit in this condition. Doing so will cause severe damage to the scanner. WARNING Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten.
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Slide the pick roller unit left and remove it toward the upper right. Turn the lever of the brake roller upward and pull out the brake roller upward. Brake roller Holding the top of the guide plate, press the guide plate down, and lift it toward you to remove it.
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Wipe the discharge brush with a dry cloth to remove dust. Discharge brush (for pick roller unit) Discharge brush (for brake roller) Attach the brake roller until it locks. Put the guide plate in position. NOTE Confirm that the guide plate is installed correctly.
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Attach the pick roller unit as shown. CAUTION When attaching the pick roller unit, do not hunging down its head. While holding the ADF sheet guide assembly up, pull the ADF release lever toward you then gently lower the ADF sheet guide assembly. Release the ADF release lever to lock the ADF sheet guide assembly into position.
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Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten. Knurled screws Wipe both surfaces of the glass clean with a dry cloth (or moistened with isopropyl alcohol or cleaner F1 as necessary).
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Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten. Open the upper transport unit. Pull down on the lower sheet guide assembly tabs to remove it.
WARNING Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten. SF2 sensor (inside) ADF sheet guide assembly Document width detection sensors ADF release levers...
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Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten. SF2 sensors (located at upper and lower sides) Open the upper transport unit.
Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten. Front-side Lamp unit (inside) Rotate the lamp a half turn so that the two terminals on each end...
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Clean the clear portion of the lamp with a dry cloth. Front-side lamp Put the front-side lamp unit into the upper transport unit using the two guide grooves and rails until it locks. Connect the lamp connector. Close the upper transport unit. Install the lamp in the front-side lamp unit.
Wait at least 3 minutes after turning off the power before cleaning. ACHTUNG Warten Sie nach dem Reinigen mindestens 3 Minuten bevor Sie den Scanner wieder anschalten. Side cover Back-side lamp unit (inside) Rotate the lamp a half turn so that...
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Clean the clear portion of the lamp with a dry cloth. Back-side lamp Re-install the lamp unit using the two guide grooves and rails. Connect the connector of the back-side lamp unit. Close the side cover securely, otherwise the cover open error may occur.
CHAPTER REPLACEMENT OF PARTS This chapter describes how to replace parts of the scanner. Front-Side Lamp Back-Side Lamp Pick Roller Unit Brake Roller...
Wait at least 3 minutes after turning off the power before touching the lamp. ACHTUNG Wechseln Sie niemals die Lampe ohne den Scanner auszuschalten. Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie die Lampe anfassen. Front-side lamp unit (inside)
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Install a new lamp in the front- side lamp unit. Insert the terminals of the lamp into the socket and rotate the lamp. Be sure that the clear portion is positioned as shown right, otherwise black stripes may appear in the scanned image. Rail Guide grooves (one hidden) Clear portion...
Never replace the lamp without turning off the power. Wait at least 3 minutes after turning off the power before touching the lamp. ACHTUNG Wechseln Sie niemals die Lampe ohne den Scanner auszuschalten. Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie die Lampe anfassen. Side cover...
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Rotate the lamp a half turn so that the two terminals on each end align with the slot on the lamp socket and remove the lamp from the back-side lamp unit. Back-side lamp Install the lamp unit using the two guide grooves and rails.
ADF release lever. CAUTION Never close the upper transport unit in this condition. Doing so will cause severe damage to the scanner. WARNING Wait at least 3 minutes after turning off the power before replacement. ACHTUNG Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie mit dem Austausch beginnen.
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Slide the pick roller unit left and remove it toward the upper right. Right Wrong ADF release levers Attach a new pick roller unit as shown. CAUTION When attaching a new pick roller unit, do not hunging down its head. While holding the ADF sheet guide assembly up, pull the ADF release lever toward you then gently lower...
Brake Roller Set abrasion counter when replacing the brake roller. (See Appendix) ADF release levers Brake roller (inside) Open the upper transport unit. While pulling the ADF release lever toward you, hold up the ADF sheet guide assembly. Release the ADF release lever and rest the ADF sheet guide assembly on the ADF release lever.
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Holding the top of the guide plate, press the guide plate down, and lift it toward you to remove it. Hopper guide Guide plate Attach a new brake roller until it locks. Put the guide plate in position. NOTE Confirm that the guide plate is installed correctly.
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While holding the ADF sheet guide assembly up, pull the ADF release lever toward you then gently lower the ADF sheet guide assembly. Release the ADF release lever to lock the ADF sheet guide assembly into position. CAUTION ADF release levers Hold the ADF sheet guide assembly during this process to avoid damage to the sensors.
ADF release lever. CAUTION Never close the upper transport unit in this condition. Doing so will cause severe damage to the scanner. WARNING Wait at least 3 minutes after turning off the power before replacement. ACHTUNG Warten Sie mindestens 3 Minuten nach Ausschalten, bevor Sie mit dem Austausch beginnen.
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Holding the top of the guide plate, press the guide plate down, and lift it toward you to remove it. Rolled tab Rolled tab 3-12 Hopper guide Guide plate Guide plate Guide plate Press the rolled tab to remove the pad from the guide plate.
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Put the guide plate in position. While holding the ADF sheet guide assembly up, pull the ADF release lever toward you then gently lower the ADF sheet guide assembly. Release the ADF release lever to lock the ADF sheet guide assembly into position.
Improving Paper Separation This section explains adjustment for making paper separation stable. If the following errors frequently occur, make the adjustments explained below. • Double feed • Mis-pick • SF2 did not detect leading edge of paper Select “Paper Separation Level” in setup mode and adjust the braking power of the brake roller.
CHAPTER TROUBLESHOOTING This chapter describes the paper jam, initial checks, messages and actions, and problem checklist. Paper Jam Initial Checks Messages and Actions Problem Checklist Appendix...
Release the ADF release lever and rest the ADF sheet guide assembly on the ADF release lever. CAUTION Never close the upper transport unit in this condition. Doing so will cause severe damage to the scanner. Ejection Transport path Entrance ADF release levers...
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Remove the jammed paper. ADF release levers Jammed paper While holding the ADF sheet guide assembly up, pull the ADF release lever toward you then gently lower the ADF sheet guide assembly. Release the ADF release lever to lock the ADF sheet guide assembly into position.
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Jam at Transport Path Open the upper transport unit. Take out the jammed paper by opening the ADF sheet guide assembly. Close the upper transport unit. Jam at Ejection Stacker Jammed paper Jammed paper Open the upper transport unit. Pull out the jammed paper to the stacker side.
Initial Checks If a problem occurs, check the following items before contacting a manufacturer’s authorized service center. Symptom No power. Power cable Is the power cable connected correctly? Power main switch Is the main line switch Power Did you press the power switch switch on the operator panel ?
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Symptom Read processing does not start. Are the documents loaded properly? (Straight edge, no dogear, no bend corners, staples) Document Interface cable Is the interface cable connected properly? Or is the baud rate correct? (Video, RS-232C, or SCSI interfaces) Operator panel CHECK Does the CHECK lamp blink?
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Lamp Contact a manufacturer’s authorized service center. Select the “Photo” mode (White level following off) through the scanner setting menu in the software. Select a halftone or dithering mode from the host computer. Clean the rollers, transport path, glass and lamps.
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Symptom Characters and lines are not read correctly. Is “Line Art” mode selected? Is there dirt or dust in transport path? Transport path Contact a manufacturer’s authorized service center. Select “Line Art” mode from the host computer. Clean the rollers, transport path, glass, and lamps.
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Symptom Black stripes appear in the image of the display. Is the lamp surface dirty? Is the linedrawing mode selected? And does the text appear on the first 3 mm of the page? Is the lamp burned out? Contact a manufacturer’s authorized service center.
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Symptom The CHECK lamp blinks. Action depends on the displayed message: SF2 (SF3) did not detect leading (trailing) edge of paper Remove paper and clear the sensors. Hopper empty Set the document. Cover open Close the side cover. Close the Endorser cover. Mis-pick Go to Symptom 7.
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Symptom Mis-pick or paper jam frequently occurs. • Does the paper have curled edges? • Is the paper stack uneven? Are pick rollers, separation roller, brake roller, pad or paper path dirty? Are the pick roller unit and brake roller in the correct position? Is the roller worn out? (See Appendix)
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Contact a manufacturer’s authorized service center. 5-12...
Messages and Actions Device and Operator Actions for Temporary Errors If a temporary error is detected in the scanner, (CHECK) lamp at the operator panel blinks. SF2 (SF3) did not detect leading (trailing) edge of peper Hopper empty Cover open...
Device and Operator Actions for Equipment Errors If an equipment error is detected in the scanner, the (CHECK) lamp at the operator panel blinks. Lamp Alarm: Front Lamp Alarm: Back Optical error: Front Optical error: Back Hopper over run Paper feed error.
Image error Interface controller model Software/application name Can yhou send the original and output of the sheet by facsimile? (Example) M4099D (Example) CA04315-B002 (Example) 100 (Example) 2000-02 (ex. Feb. 2000) The version is printed on the version label located at the bottom right of the rear of the equipment.
Appendix Consumable counter This scanner is equipped with an internal counter that can be used to monitor the life of your consumable parts. It is recommended that the pick roller unit, brake roller, and pad be replaced every 300,000 sheets or one year when scanning Xerox paper types. This cycle will be shorter if scanning treated paper types such as carbonless paper types.
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Ready screen. Resetting the consumable counter There is another case in which you may reset the consumable counter. If the scanner detects a consumable life alarm which is displayed when the consumable counter reaches the prescribed value, the LCD indicates an alarm that the consumable may be expired.